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Virgin Media

Virgin Media outages and service status in Topsham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Topsham, including 2 direct reports.
  • The most common problems reported in this area mention Wi-fi and TV.
  • The most recent signal from this area was received May 14, 12:23 PM GMT+1.
  • 91% Wi-fi (91%)
  • 9% TV (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Topsham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Topsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Topsham, England

The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Exeter, and Pinhoe.

CityProblem TypeReport Time
Newton Abbot TV 20 hours ago

Nearby cities with recent reports

Exeter

4 recent signals

21 hours ago
Newton Abbot

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Topsham, England

Latest outage, problems and issue reports in Topsham and nearby locations:

  • Bingamin
    Dave Moist (@Bingamin) reported from Exeter District, England

    @LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter, England

    Don’t tell me, #virginmedia is down AGAIN?!

  • Bingamin
    PMo (@Bingamin) reported from Exeter District, England

    @virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.

  • TheMikeNoon
    Mike Noon (@TheMikeNoon) reported from Exeter District, England

    @virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution

  • sallywallywoo10
    Sally French (@sallywallywoo10) reported from Exeter District, England

    @virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.

  • spinkles176
    Clare Palmer (@spinkles176) reported from Exeter District, England

    @virginmedia So I had service on a temp number but that has no disappeared, O2 just keep saying it will be done, first by 6 on Monday then 9 on Tuesday etc...if you I'm me I can send you my numbet

  • mattedcous
    Matthew Cousins (@mattedcous) reported from Exeter District, England

    @virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • humanenergy5
    humanenergy (@humanenergy5) reported from Exeter District, England

    @virginmedia internet down again. Problems ? 🤔😬

  • MattCampbellPhD
    Matt Campbell (@MattCampbellPhD) reported from Exeter District, England

    @DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.

  • exeteralex
    Alex Squire (@exeteralex) reported from Exeter District, England

    @virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.

  • jasyboy71
    Jasyboy71 (@jasyboy71) reported from Exeter District, England

    @virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes

  • Bingamin
    Dave Moist (@Bingamin) reported from Exeter District, England

    @virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.

  • SeanJenner10
    Sean Jenner (@SeanJenner10) reported from Exeter District, England

    @virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.

  • pbandapple
    Charlie Garnham (@pbandapple) reported from Exeter District, England

    @virginmedia It’s wi fi. My old dongle stopped picking any signal up so brought a new one. Will try the troubleshooting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MicheJarrett
    Michelle Jarrett (@MicheJarrett) reported

    @virginmedia have had tv issues since 12.30pm, channels not working and your service checker is also not working. When will this be fixed and will I be compensated for this?

  • brucerisk
    Bruce Findlay /power to the people 🕊✌ (@brucerisk) reported

    @PaulGrayDJ @Keef_B_1 @virginmedia Is your tv service working right now? #VirginTVDown

  • WELSHDRAGON135
    MICHAEL (@WELSHDRAGON135) reported

    @virginmedia Paying for a service we cannot access . My contract is up soon 👋👋👋

  • ClassicSoulDJ
    Shorty (@ClassicSoulDJ) reported

    Been on hold for over 40 minutes trying to get through to @virginmedia - as always their customer service is nothing more than shocking

  • Medzy1506
    Ahmed Mohamed (@Medzy1506) reported

    @virginmedia Looks like my TV is back but now my Internet has issues 🙄

  • Tommyboyle_71
    Tommy71 (@Tommyboyle_71) reported

    @virginmedia The pixelated picture is just like what happens on a satellite , could it be a satellite issue Virgin ? Ln5 post code

  • Mortalportal01
    Michael Portal (@Mortalportal01) reported

    @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

  • Seelsya_
    Seelsy (@Seelsya_) reported

    @virginmedia Issue here too. Pixelated.

  • JohnBar72896911
    John B (@JohnBar72896911) reported

    @ian_Leeds_UK @LouiseTregidgo @virginmedia Probably because its 3 hours later and we pay a fortune. Dodgy box prob gets better service and more reliable

  • Luda_6550
    Luda 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Luda_6550) reported

    @virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help