Virgin Media outages and service status in Topsham, England

Problems in the last 24 hours in Topsham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Topsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Topsham, England

The most recent Virgin Media outage reports came from the following cities: Exeter, and Newton Abbot.

City	Problem Type	Report Time
Exeter	Wi-fi	8 hours ago
Exeter	Wi-fi	1 day ago
Exeter	Wi-fi	6 days ago
Exeter	Wi-fi	10 days ago
Exeter	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Topsham, England

Latest outage, problems and issue reports in Topsham and nearby locations:

• 
  Billy Bingham (@billy8179) reported 3 minutes ago from Exeter District, England

  @virginmedia your customer service is woeful! Leaving soon, if I can just get someone on the phone lines to sort it! Apparently not knowing my password, brings your processes to a standstill and it’s my fault! #notgoodenough

• 
  Martin Elcoate (@MElcoate) reported 3 minutes ago from Topsham, England

  @virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.

• 
  Chris Saunders (@superseagull8) reported 4 minutes ago from Newton Abbot, England

  @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

• 
  Billy Bingham (@billy8179) reported 7 minutes ago from Exeter District, England

  @virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....

• 
  Kathy Tomlinson (@kathytomlinson_) reported 15 minutes ago from Exeter District, England

  @virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.

• 
  Martin Elcoate (@MElcoate) reported 19 minutes ago from Topsham, England

  @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

• 
  justin courtney (@jdcecfc) reported 24 minutes ago from Exeter District, England

  @virginmedia Thankyou so much. Shocking service. Don't message again please

• 
  Billy Bingham (@billy8179) reported 26 minutes ago from Exeter District, England

  @virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish

• 
  Jσѕιє (@tacksf0rsnacks_) reported 28 minutes ago from Exeter District, England

  My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.

• 
  Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported 34 minutes ago from Exeter District, England

  See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…

• 
  Billy Bingham (@billy8179) reported 35 minutes ago from Exeter District, England

  @virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke

• 
  Charlie Garnham (@pbandapple) reported 39 minutes ago from Exeter District, England

  @virginmedia It’s a bit difficult to explain the whole story in a tweet as it’s a really strange issue and I’m fed up of calling your non-uk call centre and being told the same thing again.

• 
  Amanda Leach (@nuggyleach) reported 42 minutes ago from Exeter District, England

  @Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!

• 
  🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported 43 minutes ago from Exeter District, England

  @CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

• 
  Charlie Garnham (@pbandapple) reported 47 minutes ago from Exeter District, England

  @virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.

• 
  Abdul Latif (@alatif7934) reported 47 minutes ago from Exeter District, England

  @SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.

• 
  Mandy Pearse (@MandyPearse) reported 47 minutes ago from Teignmouth, England

  @danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.

• 
  Shakers (@ShakersExmouth) reported 48 minutes ago from Exeter District, England

  @virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...

• 
  Mike Noon (@TheMikeNoon) reported 52 minutes ago from Exeter District, England

  @virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.

• 
  Andy Cooper (@DevonLifeEd) reported 57 minutes ago from Exeter District, England

  @virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicky O'Shea (@nicky_oshea44) reported 6 minutes ago

  @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

• 
  Karen (@Karen31332753) reported 8 minutes ago

  @biggle1908 Been with virgin media since it used to be cabletel 40 yrs ago nearly ... Service is good but if you have a problem your knackered unless you speak Urdu !!!

• 
  Virgin Media News (@VirginMediaNews) reported 8 minutes ago

  A man in his 20s has been arrested in connection with a shooting at a house in Co Galway during the August bank holiday weekend. A man was taken to hospital with non-life-threatening injuries after gunshots were reported at a residence in Dunlo, Ballinasloe on Monday 3rd August at around 3.15am.  Gardaí are appealing to anyone who was in the Cúlán Eiscir Riada area between 2.30am and 4am, and who may have witnessed the incident or has camera footage, to come forward. More on Virgin Media PLAY.

• 
  Mrs Robertson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sharonbabes1) reported 13 minutes ago

  @virginmedia why is your website down for payment promise? Sharon

• 
  Wingssherpa (@WingsSherpa) reported 14 minutes ago

  @VirginMedia_TV Shouldn’t it be ‘heavy entertainment’? I’ll look forward to that on Virgin Media Player. Actually, no I won’t because it never puts anything on there for UK viewers.

• 
  The Navigator (@Navigator429) reported 21 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.

• 
  MH (@MhMyxacc444) reported 22 minutes ago

  @j_ball13 @virginmedia They are awful.

• 
  Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported 24 minutes ago

  Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

• 
  Dety (@Dety0) reported 24 minutes ago

  Love tech like this WAS-110 XGS-PON SFP is a a module that allows you to bypass most USA/CA routers (AT&T's BGW320, Virgin Media's Hub 5X, or Bell's Giga Hub) by copying info from your router to this module and insert into a third party router or media convert from SFP to Ethernet to a router Get better stability, performance, and stronger QoS settings / firewall etc compared to the default setup I hope 1 day i find someone that needs this done

• 
  Sam Sheehan (@SamanthaJane_H) reported 25 minutes ago

  @virginmedia I have messaged. I have taken days off on multiple occasions to wait in for engineers to attend. I was assured that due to external works I would not need to be in today, however the issue STILL has not been fixed despite assurances it would be sorted.