Virgin Media

Virgin Media Outage Report in Topsham, Devon, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Topsham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Topsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Topsham, Devon, England 01/15/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Topsham, Devon, England

The most recent Virgin Media outage reports came from the following cities: Exeter and Newton Abbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomNewton Abbot TV
United KingdomExeter E-mail
United KingdomExeter E-mail
United KingdomExeter Internet
United KingdomExeter Internet

Community Discussion

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Virgin Media Issues Reports Near Topsham, England

Latest outage, problems and issue reports in Topsham and nearby locations:

  • jdcecfc justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

  • nrjs1000 Nicholas Seymour (@nrjs1000) reported from Countess Wear, England

    After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.

  • exeteralex Alex Squire (@exeteralex) reported from Exeter District, England

    @virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.

  • trail_71 Simon (@trail_71) reported from Exeter District, England

    @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

  • spinkles176 Clare Palmer (@spinkles176) reported from Exeter District, England

    @virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?

  • albrooking Al Brooking (@albrooking) reported from Exeter District, England

    I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.

  • SeanJenner10 Sean Jenner (@SeanJenner10) reported from Exeter District, England

    @virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.

  • HotelRach Rachel Smith (@HotelRach) reported from Exeter District, England

    Is @virginmedia down in Exeter again or is it just us?

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.

  • jdcecfc justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Thankyou so much. Shocking service. Don't message again please

  • Bingamin Dave Moist (@Bingamin) reported from Exeter District, England

    @virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.

  • jdcecfc justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.

  • sianmcphee Siân McPhee (@sianmcphee) reported from Exeter District, England

    @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

  • zivva zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • tacksf0rsnacks_ Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

  • BondyOfficial Ian Bond (@BondyOfficial) reported from Exeter District, England

    Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

  • BondyOfficial Ian Bond (@BondyOfficial) reported from Exeter District, England

    @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

  • JulieGalt Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..

  • petenjane petenjane (@petenjane) reported from Topsham, England

    @virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • managediot Managed IoT (@managediot) reported

    @virginmedia not working again? Time to get a reliable provider…

  • lewis_edwards9 Ledwards (@lewis_edwards9) reported

    @virginmedia Hi, no I’ve had the same emails each time just mentioning £25 credit which is nothing compared to the income lost having to take days off and to be let down. Can you Dm me to carry on this conversation?

  • managediot Managed IoT (@managediot) reported

    @virginmedia Wired. Service status always incorrect. States no issues

  • Gunnerpad Gunnerpad (@Gunnerpad) reported

    @virginmedia soo... is it acceptable to cancel my ALREADY DELAYED installation with aprx 10 hours notice, at 9:40pm, when the appointment is 8am tmrrow??? I ordered this over a month ago, and now have to wait ANOTHER 2 weeks? How am I supposed to WFH with no Internet?

  • Plantstacey Stacey plant 💙 (@Plantstacey) reported

    @virginmedia It is showing problems with our TV in my area and has been like this all week. Can't watch any recordings or on demand programmes and our broadband keeps cutting off. Sort this out Virgin media as not good for a whole week now reduced services

  • McGuckinShane Shane McGuckin (@McGuckinShane) reported

    @virginmedia do you know when netflix will be up and running again? Down all day and still not working after reboot

  • MediaBoyUK Media Boy UK (@MediaBoyUK) reported

    I only deal with news about Freeview and Virgin Media UK. (And the soon to launch Virgin Media IPTV Network).

  • Palestan Farquhar McGumphrey (@Palestan) reported

    @virginmedia I'd start worrying. Day 7 of downtime. Promised an email re complaint acknowledgement within 24 hours. Hasn't arrived. Issues remain, no incident updates and a resolution date of Monday.

  • Twinkerlingly E Jane (@Twinkerlingly) reported

    @virginmedia He said to call customer services and they would order and send booster within a week. That’s my problem. Absolutely no customer service. Please order and send booster to us.

  • Melonbread1979 Melonbread (@Melonbread1979) reported

    @virginmedia tried to cancel tv and broadband - four and half hours of WhatsApp messages … and still haven’t managed to cancel it. I know that a lot of people are trying to cancel right now, but this is ridiculous…