Virgin Media Outage Report in Topsham, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Topsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Topsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Topsham, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
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| Exeter |
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| Exeter |
Internet | |
| Exeter |
Internet | |
| Cullompton |
Phone | |
| Exeter |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Topsham, England
Latest outage, problems and issue reports in Topsham and nearby locations:
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
Working from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
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Amanda Leach
(@nuggyleach) reported
from
Exeter District, England
@Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!
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Matt Scott
(@mrmattscott82) reported
from
Exeter District, England
Hey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily 🇬🇧
(@xems22x) reported
@ballerz223 @virginmedia Yeah we get pretty annoyed when services are running slow or not working and we call the IT services to come in…. But there’s always some that are working so anything we need printing off or anything urgent we can use that… did that answer your silly question?
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Mark whelan
(@Markwhelan10) reported
@virginmedia Hurry up then I'm paying for a service I'm not getting???
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Gary Scott Arstall
(@GarySco76296738) reported
@virginmedia My box is not working ok from Gary Scott Arstall from Salford
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jane setchfield
(@jsetch) reported
@virginmedia Also a problem with email login via the website
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Telboy
(@telboy1968) reported
@virginmedia Hmmm, useful get out of jail free card 🤔. Ok, the service (well from my experiences) doesnt go down often but I've found issues more regularly since they moved the phone service to Modem from independent landline
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Marion Main #Indyref2 #Douglas Ross Is A Big Ingin
(@marionmain3) reported
@virginmedia unable to get through on the telephone. Issues with Tivo and Internet connection right now (past 45 mins) Code C233. Please advise if issues are at your end and expected duration of problem.
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Tahir
(@khokhta) reported
@virginmedia I've only moved over since August 2021 from Sky .. I have to say this is the worst provider.. BT open reach are good as I use them in my other property .. My Internet always is slow .. Now TV outage.. Want to break away from virgin so looking for alternatives..
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Dean 🏴🇬🇧
(@dean9476) reported
@virginmedia GET YOUR F*CKING HOUSE IN ORDER, NON STOP ISSUES EVER SINCE I JOINED YOUR **** ORGANISATION OVER TWO YEARS AGO, THANK F*CK I AM OUT OF CONTRACT BECAUSE THIS IS IT NOW, I AM LEAVING, £133 A MONTH FOR BEING CONSTANTLY LET DOWN #FuckVirginMedia
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Ash
(@Hash1981) reported
@virginmedia @Ofcom why is it that I have find out on @Twitter that your TV services are down? Try to call can't get through to no one on the phone...why am I paying for a service whose customer service team is unreachable? Will I be compensated for this?
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Mike Mick Carr
(@mikecarr1888) reported
@virginmedia I’ve heard of some areas where tv is affected but not the whole of the UK. You’ve even took the web page down. 🤔