Virgin Media Outage Report in Topsham, Devon, England

Problems in the last 24 hours in Topsham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Topsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Topsham, England

The most recent Virgin Media outage reports came from the following cities: Exeter, Newton Abbot, Pinhoe, and Exmouth.

City	Problem Type	Report Time
Exeter	Wi-fi	17 hours ago
Exeter	Wi-fi	1 day ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	3 days ago
Exeter	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Topsham, England

Latest outage, problems and issue reports in Topsham and nearby locations:

• 
  Jasyboy71 (@jasyboy71) reported 1 minute ago from Exeter District, England

  @virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes

• 
  Clare Palmer (@spinkles176) reported 4 minutes ago from Exeter District, England

  @O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat

• 
  Em J Hamilton (@EmmaOrca1971) reported 7 minutes ago from Exeter District, England

  @virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.

• 
  Sean Jenner (@SeanJenner10) reported 8 minutes ago from Exeter District, England

  @virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.

• 
  Alex Squire (@exeteralex) reported 18 minutes ago from Exeter District, England

  @virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.

• 
  zivva (@zivva) reported 31 minutes ago from Newton Abbot, England

  @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

• 
  Siân McPhee (@sianmcphee) reported 33 minutes ago from Exeter District, England

  @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

• 
  Jσѕιє (@tacksf0rsnacks_) reported 34 minutes ago from Exeter District, England

  Virgin media internet is absolute dog ****

• 
  PMo (@Bingamin) reported 37 minutes ago from Exeter District, England

  @virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.

• 
  justin courtney (@jdcecfc) reported 40 minutes ago from Exeter District, England

  @virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.

• 
  Jasyboy71 (@jasyboy71) reported 41 minutes ago from Exeter District, England

  @virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager

• 
  Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported 41 minutes ago from Exeter District, England

  See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…

• 
  Mike Noon (@TheMikeNoon) reported 43 minutes ago from Exeter District, England

  @virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution

• 
  Elliot (@Elliot_TBR) reported 47 minutes ago from Exeter District, England

  @J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.

• 
  Clare Palmer (@spinkles176) reported 47 minutes ago from Exeter District, England

  @virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?

• 
  justin courtney (@jdcecfc) reported 49 minutes ago from Exeter District, England

  @virginmedia Thankyou so much. Shocking service. Don't message again please

• 
  Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported 50 minutes ago from Exeter District, England

  @MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!

• 
  Mike Noon (@TheMikeNoon) reported 50 minutes ago from Exeter District, England

  @virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.

• 
  Tilly (@_Tillyjp) reported 53 minutes ago from Exeter District, England

  @virginmedia hi any idea how long the internet will be down in EX2 area please?

• 
  Em J Hamilton (@EmmaOrca1971) reported 58 minutes ago from Exeter District, England

  @virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Randisi (@LisaRandisi) reported 6 minutes ago

  Hey @virginmedia, can you explain to me why I get 4G signal on the outer Mongolian steppe but not anywhere in England?

• 
  gary swailes (@swailsy) reported 7 minutes ago

  @virginmedia phoned Friday to cancel my contract but I have not received any email to confirm this yet?

• 
  Vayify (@Vayify) reported 9 minutes ago

  @tdavy147 @chasinglamely @virginmedia My virgin media is fine most of the time, apart from when I decide to stream.. then it feels it’s the appropriate time to go down

• 
  david (@justifiedfear) reported 11 minutes ago

  @416e64726577 @virginmedia So sorry about that,I have had similar issues like that before,but kridcrack on Instagram helped me out,he’s a genius

• 
  vikki longman (@vikkilongman) reported 12 minutes ago

  @virginmedia internet has been so intermittent over the last week i am not happy. I have limited internet again this morning, no wifi and no phone signal to call. When i call from my landline i get there is an issue but my service status says its fine!!! 3 people home working.

• 
  Adam (@TotallyFD) reported 13 minutes ago from Kings Langley, England

  @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

• 
  Kriss (@chasinglamely) reported 14 minutes ago

  I spent an hour waiting to speak to someone at @virginmedia to cancel my contract. When I told them I'm absolutely not paying to cancel a service I never received, they hung up on me. So, what now, report them to @Ofcom? This isn't broadband, it's fraudband.

• 
  vikki longman (@vikkilongman) reported 14 minutes ago

  @virginmedia Yes it says there is a fault but nothing else…… its getting stupid now. I haven’t had many issues but this is joke over the last week. Can you advise me at all of what the issue is and any advance on timing?

• 
  * (@pessimisticpie) reported 15 minutes ago

  @virginmedia are there any known issues with accessing YouTube from TiVo box? For about a week if I try to get on it I am just left with a purple loading wheel

• 
  Lil’ Prawn Pirate ☠️🦐 (@CrabCrisp) reported 16 minutes ago

  @virginmedia Only the power button is on. I'd also like to point out that we've never been able to get internet access upstairs with your garbage fire broadband, and we have to reset the TV box every time we want to use Netflix.