Virgin Media Outage Report in Topsham, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Topsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Topsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Topsham, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Newton Abbot, Teignmouth and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Topsham, England
Latest outage, problems and issue reports in Topsham and nearby locations:
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.
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Jσѕιє 🦋🧡
(@tacksf0rsnacks_) reported
from
Exeter, England
Don’t tell me, #virginmedia is down AGAIN?!
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution
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Jσѕιє 🦋🧡
(@tacksf0rsnacks_) reported
from
Exeter District, England
See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…
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Tilly
(@_Tillyjp) reported
from
Exeter District, England
@virginmedia hi any idea how long the internet will be down in EX2 area please?
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia So I had service on a temp number but that has no disappeared, O2 just keep saying it will be done, first by 6 on Monday then 9 on Tuesday etc...if you I'm me I can send you my numbet
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Siân McPhee
(@sianmcphee) reported
from
Exeter District, England
@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
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Elliot
(@Elliot_TBR) reported
from
Exeter District, England
@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.
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Sean Jenner
(@SeanJenner10) reported
from
Exeter District, England
@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
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Alex Squire
(@exeteralex) reported
from
Exeter District, England
@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
Virgin media internet is absolute dog ****
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Jσѕιє 🦋🧡
(@tacksf0rsnacks_) reported
from
Exeter District, England
@MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!
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PMo
(@Bingamin) reported
from
Exeter District, England
@virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nffc lover 🏴🏴
(@nffclover123) reported
@samP061 @ImJustAaron_ @virginmedia Oh fairs , it’s so bad for lots of ppl tbf but not me
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Mwi
(@MwilaMulenshi) reported
@virginmedia There has been 3 cancellations in 6 weeks. If the issue was construction I would expect to be informed of this & for install date 2 b after the 8 weeks, rather than having to cancel 3 times. Also, that has no impact on an agent calling within the time window you ask me to select!
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alex
(@a1phalol) reported
@nffclover123 @ImJustAaron_ @virginmedia it’s so bad
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Carla Johns
(@Charliechelps) reported
@virginmedia can you please tell me when the issues in the ME7 area will be resolved. It’s been days with intermittent problems and atmospherics on most shows. No updates are being provided.
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Emma Gant
(@EGant94) reported
Hey @virginmedia 48 hours without any internet connection and no explanation is pretty wearing. Any chance of some help?
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Mitchell Fisher
(@MitchDfisher) reported
@virginmedia I’ve moved house. Was told I could activate my box when I got here but I can’t get hold of anyone? Any help?
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Victoria Western
(@Victoriajane152) reported
@virginmedia urgent Please please please help. My mum’s phone is not working again. Engineer can’t fix until Weds!! My Dad is due a phone call on Tuesday with cancer test results. We cannot wait until Weds. Thank you
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Daniel Thomas
(@DanielThomasGB) reported
@virginmedia there is yet another fault in my area E10. Why is there is many issues and why will it take until tomorrow to fix? Unacceptable
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Electra Floyd 💙🦊 🇬🇧 🐱🌱
(@ElectraFloyd1) reported
@JolyonMaugham @virginmedia @BigBathroomShop I meant customer SERVICE.
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Harry
(@tfm_harry) reported
I don’t understand why @virginmedia think it’s a good idea to fly out ******* around in space when they can’t supply the country with internet that does not cut out every 10 minutes. Disgrace.