Virgin Media outages and service status in Topsham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Topsham, including 2 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received Aug 28, 10:17 AM GMT+1.
- Wi-fi (93%)
- Internet (4%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Topsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Topsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Topsham, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 9 hours ago |
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Exeter
|
Wi-fi | 21 hours ago |
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Exeter
|
Wi-fi | 1 day ago |
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Exeter
|
Wi-fi | 3 days ago |
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Exeter
|
Wi-fi | 3 days ago |
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Exeter
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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Virgin Media Issues Reports Near Topsham, England
Latest outage, problems and issue reports in Topsham and nearby locations:
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Alex Squire (@exeteralex) reported from Exeter District, England@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke
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Martin Elcoate (@MElcoate) reported from Topsham, EnglandDear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Dave Moist (@Bingamin) reported from Exeter District, England@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@leemacca13 @virginmedia Virgin media literally have the worst service ever
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandVirgin media internet is absolute dog ****
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Mike Noon (@TheMikeNoon) reported from Exeter District, England@virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.
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Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Al Brooking (@albrooking) reported from Exeter District, EnglandI have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.
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Thorverton_Dad (@DadThorverton) reported from Thorverton, EnglandGrrrrr. I rarely tweet but @TalkTalk have ruined my day off. Tried unsuccessfully to obtain a new router, been talked down to like I am a child and charged for an engineer I didn't request or need! Why the heck did I ever leave @virginmedia. Indian call centres are so aggressive!
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Amanda Leach (@nuggyleach) reported from Exeter District, England@Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!
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Ian Bond (@BondyOfficial) reported from Exeter District, England@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
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Ian Bond (@BondyOfficial) reported from Exeter District, EnglandSeems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie Smith (@frankiesmith74) reported@virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible
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Mark vix (@Vikk3rs146) reported@virginmedia @JDFantasyPop Guess what it’ll keep going down ,you get no compensation..I left after 25 years this year .
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GW (@GGWilliams72) reported@cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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James Moore (@JimMooreJourno) reported@Andycave @virginmedia Mate, we had them. They were just awful. We switched to BT. Much better. Yes Virgin Media made BT look good. Constant grief with Virgin. No problem with BT.
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TiNa AnDeRsOn (@TinaAnderson86) reportedLook at that @virginmedia down again 2 nights running ******* joke now #virginmedia #le10 Sort it out
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Jim Doran (@jai_dee) reported@virginmedia This is also happening on the website! It's not just an app issue.
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Movies4life (@Moviestvlife) reported@virginmedia I’ve had no WiFi for 2 days you’re now saying it’s gonna take until Friday to fix
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Neil I 🎢🍺 (@coaster_cowboy) reported@fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50
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Fred (@fred_fre) reported@virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29
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Aashish Joshi (@73Joshi) reported@virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours