Virgin Media Outage Report in Stokeinteignhead, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stokeinteignhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stokeinteignhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stokeinteignhead, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stokeinteignhead, England
Latest outage, problems and issue reports in Stokeinteignhead and nearby locations:
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Paul Henderson
(@katiesdad52) reported
from
Brixham, England
@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia is there an outage in Torquay
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Brett Wheeler
(@BrettWheeler33) reported
from
Ashburton, England
@virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.
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JC
(@last_centurion) reported
from
Chudleigh Knighton, England
@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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Brett Wheeler
(@BrettWheeler33) reported
from
Totnes, England
@virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George O
(@MindtheGap1959) reported
@virginmedia Still not fixed problem in the Area other customer's leaving in the same street
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Christopher Foster
(@ThatManDoc) reported
@virginmedia I can’t even make calls out now. We had this for two weeks and we’re back to square 1. This is not good enough. I’m paying for this lack of service.
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KKC
(@casikam) reported
@virginmedia I have! But no one could help! No one knows what's happening
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Toby Hobson
(@vb24aw) reported
Ok @virginmedia I've given you a few days, but 3rd day without TV! Are you cracking on with this issue?
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James Harrison
(@JNH77) reported
Still no resolution from @virginmedia Still being ignored. They still think they can just take my money each month despite the lies, failed call backs, slamming, misselling. Absolutely shameless. Direct debit cancelled.
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Carolyn Beeston
(@Cazzcat) reported
Hey @virginmedia your engineer has been to fix my 88 year old mother’s TV today and left her with no phone. Tech support can’t book a return visit without someone testing the line first. She’s just had a stroke and no phone means her care line won’t work either. Urgent help pls?
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Alice Fuller
(@AliceFuller13) reported
@virginmedia obviously don’t know the meaning of great customer service!!
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aleisha
(@leish0_0) reported
@virginmedia john i’ve checked and our local representative says it will never happen. save me john pls 😭
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o
(@Estrangedcow) reported
@virginmedia Okay I’ll just spend a bit more time on the phone sorting out Virgin Media’s mistakes @richardbranson must take pride in his company consistently offering substandard service
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Matthew Baker
(@bakerofthemoyne) reported
@virginmedia why as an existing customer must I pay £137.50 for my existing package when you are advertising almost exactly the same to new customers for £65. Even with a discount the best you can do is £99.