Virgin Media Outage Report in Stokeinteignhead, Devon, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stokeinteignhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stokeinteignhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Stokeinteignhead, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot and Borough of Torbay.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
||
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
TV | |
| Newton Abbot |
Total Blackout | |
| Newton Abbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stokeinteignhead, England
Latest outage, problems and issue reports in Stokeinteignhead and nearby locations:
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
-
Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
-
Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
-
Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
-
Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
-
Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
-
Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
-
Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
-
Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
-
Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
-
Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel
(@spasypaddy) reported
@O2 Virgin media users get a 404 error when trying to login. So you haven't even built the connection for us.
-
Beaudene Kilty
(@Beaudene_Kilty) reported
@virginmedia What’s the point? I shouldn’t have to chase this up. Is there some sort of service level agreement?
-
wally walton
(@wallops72) reported
@virginmedia Shambles! Just like trying to ring with a problem, has the internet gone down in India
-
Beloved Bit
(@BitBeloved) reported
@Lythero @virginmedia The only ways they will fix this is if you talk bad about them, this company's are fast to trying to fix influencers problems
-
Amayah
(@Amayah10734083) reported
@AJDowling @virginmedia Thank God I didn't waste my time waiting for support they can't do anything I was referred to @techrecovery01 on twitter He fix my problem without hesitation reach out to him he will help you recover the account
-
Beloved Bit
(@BitBeloved) reported
@Lythero @virginmedia I mean you need to make a treat in a new post calling them a Out so people try to hate on them so they take your case seriously. I know is super mean but they just gonna ignore you if you don't do it
-
SaoirseEire
(@SaoirseEire) reported
@virginmedia @jane66_jane Virgin media & O2 can’t even organise a ticket sale. Time to change providers for phone & wifi sick of paying to be let down
-
Gerald Blakemore
(@Blueblakey) reported
@virginmedia You should hang your head in shame! Give us some free tickets Virgin Media! Hope P K gives you some stick at his gigs! Absolute and utter shambles!
-
clarecasson
(@themrsbones) reported
@O2 Presale might last 48 hours but 4500 ahead in queue on ticketmaster! No code for ticketmaster as thought we’d be able to access on priority as O2 & Virgin Media customer! 😡
-
Ryan Bolam
(@Ryan_Bolam91) reported
We are all mugs! Every big corporate company does the same! Sell a service and not provide the service sold, still charge with no compensation or alternative and face no consequences. I think I'm going to start my own 👍👍 @O2 @virginmedia