Virgin Media outages and service status in Stokeinteignhead, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stokeinteignhead, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stokeinteignhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stokeinteignhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stokeinteignhead, England
The most recent Virgin Media outage reports came from the following cities: Paignton, and Newton Abbot.
Community Discussion
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Virgin Media Issues Reports Near Stokeinteignhead, England
Latest outage, problems and issue reports in Stokeinteignhead and nearby locations:
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Richard Spencer (@richspencer111) reported from Borough of Torbay, England@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England@virginmedia how does anyone make a complaint that will be taken seriously?
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petenjane (@petenjane) reported from Topsham, England@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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zivva (@zivva) reported from Newton Abbot, England@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Speng (@Speng420) reported from Newton Abbot, England@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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JC (@last_centurion) reported from Borough of Torbay, England@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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JC (@last_centurion) reported from Borough of Torbay, England@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Amber Downing (@AmberDowning) reported from Borough of Torbay, EnglandGet @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Martin Elcoate (@MElcoate) reported from Topsham, England@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul d (@pauldewolfe) reported@virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.
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LGWLGWLGW (@lgwlgwlgw) reported@virginmedia another hot day. Another day of utterly shite internet service. Much of the population WFH and your service is making this more and more impossible. My router has been rebooted. There are known local network issues - and it can’t be the wrong kind of heat #pissedoff
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Ruth Whalley (@Leftdoubleclick) reported@virginmedia Hi VM, We need some help. My iron tripped out our board. Everything as back to normal apart from our internet, to and landline. You said you could send an engineer at 6pm tonight. My husband has just had surgery and we need our connection. We also need a new hub.
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Carl Difford (@CarlDifford) reportedHey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.
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Sonic (@MrSonicAdvance) reported@virginmedia What I found frustrating, was that if I trimmed features from my package, the monthly price would go up, and if I added additional features the monthly price would go down. Utterly perverse! The whole process left me frustrated and bemused. Lovely people on your team, though. 👍
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Darc Knight (@DarcKni68649817) reported@andyburnham It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia. He is attending to the truth about what is affecting people.
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paul d (@pauldewolfe) reported@virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.
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Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported@nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia
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Brown (@BrownyanYK) reported@littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)
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Iestyn T Davies (@iestyntdavies) reported@virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?