Virgin Media Outage Report in Teignmouth, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Teignmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Teignmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Teignmouth, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Torquay, Paignton and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
TV | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Paignton |
TV | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Teignmouth, England
Latest outage, problems and issue reports in Teignmouth and nearby locations:
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Aly Howard
(@Alydinsdale) reported
from
Countess Wear, England
@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia your customer service is woeful! Leaving soon, if I can just get someone on the phone lines to sort it! Apparently not knowing my password, brings your processes to a standstill and it’s my fault! #notgoodenough
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Chris Gower
(@chrisgower) reported
from
Exeter District, England
@LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Psaras
(@tokerspud) reported
I’m sick and tired of being messed about by the poor service from @virginmedia the me for @Ofcom complaint
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BIG MUSCLES MJATT
(@mattissomatt) reported
@virginmedia Any reason as to why my TV cant connect to my home wifi but can connect to my hotspot? Tried both the extender and the router itself. Also, never got any credit for the days my wifi was down, so that was a lie
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Thom Collyer
(@collyer_thomas) reported
@virginmedia The issues stopped on the 12th but started again the night of the 13th. It’s the same issue. We’ve had to book another engineer as you cancelled the one for the 14th again when you thought you had fixed the issue.
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Hayley Cartwright
(@haykate) reported
@virginmedia Nope. We didn't get hold of anyone. The whole thing is a shambles. Had an engineer booked a couple of months back & then your company decided to cancel 'because everything was fixed'. It wasn't & never has been. Shocking. If people want2 #stayconnected they need to look elsewhere
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Carolyn Boulton 🤷
(@1carolynboulton) reported
@beatieedney I see a lot of people are having problems with @virginmedia It's so frustrating.
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Hiral Bhanushali
(@hiral2014) reported
@virginmedia Waste, 4 months and the issue is still not resolved. Useless, every day I receive robotic text and that’s it. Lolll worse customer service
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Sir Badger
(@1SillyBadger) reported
@virginmedia I've read this before and it still doesn't address the issue of the talking EPG that offcom said should be included. 3 years of feet dragging and i'm getting sick of it. i'm paying for services i can't use. #discrimination
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Mark Daniels
(@ImMarkDaniels) reported
@virginmedia why since November has the service for broadband been shocking on an evening? Without fail, everything is on "go slow" Fire Stick is stuck and wants me to find an internet connection, Macbook nearly becomes a door wedge. Please, an evenings is a time for reeeelaxing.
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scooter
(@thelocalscooter) reported
@virginmedia and as part of our new contract if we don't receive the speeds that you advertise or half of what is advertised, which is the minimum then we have the right to cancel our contract early which will have to be the consideration at this rate!
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Catherine allen
(@Catheri53289496) reported
@virginmedia This for the next 17 months. I want to give notice and go with another provider, it is unacceptable, Virgin is not providing me what they promised or a reliable service. I am hot spotting from my phone.