Virgin Media Outage Report in Teignmouth, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Teignmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Teignmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Teignmouth, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Exmouth, Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Total Blackout | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Teignmouth, England
Latest outage, problems and issue reports in Teignmouth and nearby locations:
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Alex Squire
(@exeteralex) reported
from
Exeter District, England
@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Thankyou so much. Shocking service. Don't message again please
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
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Sean Jenner
(@SeanJenner10) reported
from
Exeter District, England
@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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PMo
(@Bingamin) reported
from
Exeter District, England
@virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.
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Elliot
(@Elliot_TBR) reported
from
Exeter District, England
@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
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Al Brooking
(@albrooking) reported
from
Exeter District, England
I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.
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Tilly
(@_Tillyjp) reported
from
Exeter District, England
@virginmedia hi any idea how long the internet will be down in EX2 area please?
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Siân McPhee
(@sianmcphee) reported
from
Exeter District, England
@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Rachel Smith
(@HotelRach) reported
from
Exeter District, England
Is @virginmedia down in Exeter again or is it just us?
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alan
(@glueglug) reported
@virginmedia There’s no reason for the delay. Kelly & VM get a permit to dig up the road. Kelly don’t show up to the appointment. Then they get a new permit, another month, don’t turn up. Repeat until November. Please help me out. It’s been 5 months you can’t get broadband installed.
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Kathleen O’Loughlin
(@KathleenOLough7) reported
@virginmedia I have been on the phone with you for over 1.5 hours attempting to cancel my contract and you keep putting me on hold and trying to retain me. I am now despairing. I want to cancel. Please just do it.
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corey the cleaner
(@coreythehoe) reported
@virginmedia I’m not here complaining about my connection speed over wifi, I’m discussing my mobile data and my mobile data alone, I don’t see how sending you a Speedtest of my wifi, which ISNT on virgin, has any relevance to this issue???
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Alex
(@Alex_Scribb) reported
@virginmedia TV and BB down in DY4, your status checkers broken to. 🤬
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Chay Bristol
(@chaychaychay16) reported
@virginmedia 'customer service' is an utter disgrace! An insult to their customers, shameful.
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Pain
(@Pain32524186) reported
@virginmedia No issues in the area. It only says it may not be connected properly which is strange because no one moved or touched wires
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Dr Candice Whitaker
(@cw_whitaker) reported
@virginmedia Could you please clarify how I can reach you with that link? It just takes me to the sign in page and once I was eventually able to sign in, it just shows the usual home page.
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Michael G
(@MGCOACHING4) reported
@LutzSchueler @virginmedia I have emailed you twice recently - re Virgin media having the worst customer service I’ve experienced in 20 years - I’m trying to be patient but I’m also being over charged massively - not accounting for my valuable time wasted - please ask your team
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Natalie
(@NatalieS_72) reported
@virginmedia I'm locked out of my emails 😱 (its a proper old ntlworld account).. tried resetting online and it tells me to phone but there's no direct option, going round in circles and getting very frustrated 😩help please!
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nick
(@mumofboys72) reported
@virginmedia Geting errors all day on your site tbh from my phone. No ive not joined elsewere yet