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Virgin Media

Virgin Media outages and service status in Teignmouth, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Teignmouth, including 5 direct reports.
  • The most common problems reported in this area mention Wi-fi, TV, and E-mail.
  • The most recent signal from this area was received May 18, 2:05 PM GMT+1.
  • 68% Wi-fi (68%)
  • 26% TV (26%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Teignmouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Teignmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Teignmouth, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, Exeter, and Newton Abbot.

CityProblem TypeReport Time
Torquay E-mail 2 hours ago
Paignton TV 7 hours ago
Exeter Wi-fi 11 hours ago
Exeter Wi-fi 18 hours ago
Torquay TV 21 hours ago
Exeter Wi-fi 1 day ago

Nearby cities with recent reports

Exeter

7 recent signals

11 hours ago
Torquay

4 recent signals

2 hours ago
Paignton

4 recent signals

7 hours ago
Newton Abbot

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Teignmouth, England

Latest outage, problems and issue reports in Teignmouth and nearby locations:

  • Dangem58
    Denise (@Dangem58) reported from Borough of Torbay, England

    @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

  • Lynsey2901
    Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.

  • jdcecfc
    justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Thankyou so much. Shocking service. Don't message again please

  • humanenergy5
    humanenergy (@humanenergy5) reported from Exeter District, England

    @RM_Leeming @Justice30 @virginmedia And never a refund in sight....

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.

  • sianmcphee
    Siân McPhee (@sianmcphee) reported from Exeter District, England

    @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

  • TheMikeNoon
    Mike Noon (@TheMikeNoon) reported from Exeter District, England

    @virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution

  • philipstr
    Phil Steer (@philipstr) reported from Borough of Torbay, England

    @IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • Elliot_TBR
    Elliot (@Elliot_TBR) reported from Exeter District, England

    @J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.

  • AmberDowning
    Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • BondyOfficial
    Ian Bond (@BondyOfficial) reported from Exeter District, England

    Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?

  • mattedcous
    Matthew Cousins (@mattedcous) reported from Exeter District, England

    @virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rsole1212
    Bob holness (@rsole1212) reported

    @Benleo @virginmedia Vodafone is very good for internet, we've got it. Never had a problem and if you've got a Vodafone phone you get discount I think.

  • marash84
    mark ashmore (@marash84) reported

    @virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up

  • alfie_beachlife
    Alfie (@alfie_beachlife) reported

    @Benleo @ChrisSleven @virginmedia Lured away from EE by Sky on BB + mobile package. The mobile service is next useless and despite upgrading to the highest Sky BB speed available it’s still not as good as EE plus they did the price hike wrapped up in some BS marketing about how wonderful they are. Back to EE asap

  • HeroesOfBritain
    Heroes Of Britain (@HeroesOfBritain) reported

    @Benleo @virginmedia had a similar issue with sky a few years ago took them months to sort out a simple billing error

  • James59973804
    James (@James59973804) reported

    @virginmedia your service is absolutely **** why is my internet down!!!!!

  • pirate1100
    Pirate (@pirate1100) reported

    @Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia I can't log in because noone will change the outdated email I registered with you 25 years ago so I cannot access onlime... am about to go to Ombudsman as have complained 3 times and nothing done, truly appalling service. Others in my area are moving from Virgin as too unreliable

  • JoannaR47564283
    Joanna Ross (@JoannaR47564283) reported

    @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

  • suemetty
    Sue Metcalf. 🌈 (@suemetty) reported

    @virginmedia my tv and broadband aren’t working and haven’t been for 3 days now, you say you will fix it on the 20/05 but I can’t even get on the app to log it, so how do I claim? NE8 3 JP

  • UpTheVibration
    England My Country I Love You (@UpTheVibration) reported

    @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time