Virgin Media Outage Report in Teignmouth, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Teignmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Teignmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Teignmouth, Devon, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Exeter, Torquay and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Internet | |
| Exeter |
Wi-fi | |
| Torquay |
TV | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Teignmouth, England
Latest outage, problems and issue reports in Teignmouth and nearby locations:
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia your customer service is woeful! Leaving soon, if I can just get someone on the phone lines to sort it! Apparently not knowing my password, brings your processes to a standstill and it’s my fault! #notgoodenough
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Charlie Garnham
(@pbandapple) reported
from
Exeter District, England
@virginmedia It’s wi fi. My old dongle stopped picking any signal up so brought a new one. Will try the troubleshooting
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Shakers
(@ShakersExmouth) reported
from
Exeter District, England
@virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia is there an outage in Torquay
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Brett Wheeler
(@BrettWheeler33) reported
from
Totnes, England
@virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky
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Paul Henderson
(@katiesdad52) reported
from
Brixham, England
@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke
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Chris Gower
(@chrisgower) reported
from
Exeter District, England
@LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.
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Charlie Garnham
(@pbandapple) reported
from
Exeter District, England
@virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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JC
(@last_centurion) reported
from
Chudleigh Knighton, England
@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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Charlie Garnham
(@pbandapple) reported
from
Exeter District, England
@virginmedia It’s a bit difficult to explain the whole story in a tweet as it’s a really strange issue and I’m fed up of calling your non-uk call centre and being told the same thing again.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shaheraaa
(@sb362x) reported
Man why is virgin media so fkn awful I cba anymore😭
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James Milner
(@JmilnerPharm) reported
@virginmedia See this is the issue, everyone has a solution that never involves them and they always refuse to co-operate with other departments. All that happens is customers go round in circles while blame is shifted. Cont....
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Chloe Hackett 🏇⚽
(@ChloeSH07) reported
@virginmedia I want a new tv box upstairs as the one we have is really old and doesn’t work properly. Can your text service help with that?
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Jon
(@SosBloke) reported
@virginmedia Broadband down again in Southend-on-Sea SS1 1QA. Second time in a week! My Fiancée is supposed to be doing online teaching today so 6pm is not an acceptable fix time. Sort it out please! #virginmedia #virginmediadown
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Adam Ashbery
(@AshberyAdam) reported
@virginmedia Poor, verging on terrible. It's none of those issues listed, I. Also need several boosters to get full coverage across my house
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Martitta
(@MShazzzi) reported
@virginmedia I would like someone to pass me an email where can I make formal complaint. I understand if my query won’t be solved I can go straight to CISAS. As me trying to resolve it formally with virgin has been refused.
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James Milner
(@JmilnerPharm) reported
@virginmedia You are essentially telling me to do what I have already done, advising me to tell two departments to talk to each other, something that your not willing to do yourself. I’ve been down this path before, several hours of phone calls I will be no further forward
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Rob Freedman
(@RobF08) reported
@virginmedia The messaging service is automated with up to a 4 hour wait. Am paying for 24/7 IT support (apparently) but the link on the website is broken and it takes hours on hold to speak to someone who has never heard of the service You guys are making Test and Trace look seamless!
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Sam Murray
(@sammurray25) reported
@virginmedia Nothing. Can’t get through to anyone. How can I get tech help?
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Rob Freedman
(@RobF08) reported
@virginmedia Ok, I have the Homeworks package (priority service, apparently) but cannot see any option of how to contact them to get the technical support I need. The agent I spoke to (that I waited 1 hour 20 mins on hold for on Friday) had never heard of it. Can you help please.