Virgin Media Outage Report in Teignmouth, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Teignmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Teignmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Teignmouth, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Torquay, Teignmouth, Exmouth and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Wi-fi | |
| Torquay |
||
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Teignmouth, England
Latest outage, problems and issue reports in Teignmouth and nearby locations:
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Matt Scott
(@mrmattscott82) reported
from
Exeter District, England
Hey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Amanda Leach
(@nuggyleach) reported
from
Exeter District, England
@Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
Working from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stephen goodwin
(@stephen75811287) reported
@virginmedia One of the worst companies for broadband I no not had our broadband working properly for a few months now and just getting nowhere with virgin they just don’t want to know Think it’s time for a change does anybody know any good broadband companies
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Jay v C
(@Jayvc) reported
@virginmedia I just lost all internet without warning. I learned that this was planned maintenance and I could be out of service untill 3. You did not notify me of work in area. I m a home worker ho now is classed as awil and lose money. Had I be warned I could have taken day off
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Apisol
(@apisol1) reported
@virginmedia Hi VirginMedia, I've been waiting 6 months for a complaint response now, you closed it initially due to taking too long to respond to me (strange process?) then re-opened it in 04/05/2021 - you are not adhering to process. Please give me a telephone number to call!
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Leon Pakiry/DJ LP
(@LeonPakiry) reported
@virginmedia Really bad service received, cancelled service and provided new address. Had to chase up refund a month after over payment taken, and 15 days later had to chase up refund cheque. Cheque been sent to old address and now been told to check there for it?? 😩🤬
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Paul 'Tank' Cassidy
(@tanknet) reported
@virginmedia Status has been sound so either my router or cable. Price keeps going up for a so called better service. Where?
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Ophelia Butts ( ㅅ ) 💙
(@Ophelia_ButtsUK) reported
Virgin Media broadband over £80 a month? WTF? #ThisMorning
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Gaz🇬🇬🇩🇪
(@GURNZY82) reported
@virginmedia It says everything is working on my end. But clearly something isn't working with Virgin media services if it keeps cutting off every 5 minutes. My friend who lives 2 miles away from me is having same problem too. I can't get my work done, and kids can't play or watch online!
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Keeley O'Flaherty
(@KeeleyOF101) reported
@virginmedia No I do not, she has been on the phone all morning and received absolutely no help why is she paying for a TV service if she cannot watch it and when she asked for somebody to come and look at it they say not our problem signal is probably not strong enough in your area
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Jungle Dave
(@J_D2k) reported
@virginmedia Ok thanks, turning back to my issue, is there any way an engineer can come before Tues? As originally it was meant to be Sat
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jjh
(@jjh) reported
@virginmedia @virginmedia I’ve given Virgin ample opportunity to fix this. I now intend to take legal action. All I’m asking is which of 2 public address you want to be served notice at. Why can’t you answer that in public?