Virgin Media outages and service status in Countess Wear, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Countess Wear, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 7, 10:23 AM GMT+1.
- Wi-fi (83%)
- Internet (6%)
- Total Blackout (6%)
- Phone (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Countess Wear, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Countess Wear, England
The most recent Virgin Media outage reports came from the following cities: Exeter, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 8 hours ago |
|
Exeter
|
Wi-fi | 1 day ago |
|
Exeter
|
Wi-fi | 6 days ago |
|
Exeter
|
Wi-fi | 10 days ago |
|
Exeter
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Countess Wear, England
Latest outage, problems and issue reports in Countess Wear and nearby locations:
-
Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England@MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!
-
Martin Elcoate (@MElcoate) reported from Topsham, EnglandIt would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
-
Clare Palmer (@spinkles176) reported from Exeter District, England@virginmedia So I had service on a temp number but that has no disappeared, O2 just keep saying it will be done, first by 6 on Monday then 9 on Tuesday etc...if you I'm me I can send you my numbet
-
Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia Contact them later today to run through the troubleshooting tips before they will send an engineer to fix the issue. Even though it's same issue as been having for weeks which has already been ”fixed” once.
-
Matthew Cousins (@mattedcous) reported from Exeter District, England@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
-
Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.
-
Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....
-
Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
-
Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
-
Aly Howard (@Alydinsdale) reported from Countess Wear, England@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
-
Dave Moist (@Bingamin) reported from Exeter District, England@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
-
🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
-
justin courtney (@jdcecfc) reported from Exeter District, England@virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic
-
Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia It’s a bit difficult to explain the whole story in a tweet as it’s a really strange issue and I’m fed up of calling your non-uk call centre and being told the same thing again.
-
Rachel Smith (@HotelRach) reported from Exeter District, EnglandIs @virginmedia down in Exeter again or is it just us?
-
Jasyboy71 (@jasyboy71) reported from Exeter District, England@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
-
Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandVirgin media internet is absolute dog ****
-
Simon (@trail_71) reported from Exeter District, England@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
-
Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
-
Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicky O'Shea (@nicky_oshea44) reported@virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.
-
Karen (@Karen31332753) reported@biggle1908 Been with virgin media since it used to be cabletel 40 yrs ago nearly ... Service is good but if you have a problem your knackered unless you speak Urdu !!!
-
Virgin Media News (@VirginMediaNews) reportedA man in his 20s has been arrested in connection with a shooting at a house in Co Galway during the August bank holiday weekend. A man was taken to hospital with non-life-threatening injuries after gunshots were reported at a residence in Dunlo, Ballinasloe on Monday 3rd August at around 3.15am. Gardaí are appealing to anyone who was in the Cúlán Eiscir Riada area between 2.30am and 4am, and who may have witnessed the incident or has camera footage, to come forward. More on Virgin Media PLAY.
-
Mrs Robertson 🏴 (@sharonbabes1) reported@virginmedia why is your website down for payment promise? Sharon
-
Wingssherpa (@WingsSherpa) reported@VirginMedia_TV Shouldn’t it be ‘heavy entertainment’? I’ll look forward to that on Virgin Media Player. Actually, no I won’t because it never puts anything on there for UK viewers.
-
The Navigator (@Navigator429) reported@virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.
-
MH (@MhMyxacc444) reported@j_ball13 @virginmedia They are awful.
-
Dr Ioannis Zisis 🏴🇬🇷🇪🇺 (@zisisioa) reportedAbysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.
-
Dety (@Dety0) reportedLove tech like this WAS-110 XGS-PON SFP is a a module that allows you to bypass most USA/CA routers (AT&T's BGW320, Virgin Media's Hub 5X, or Bell's Giga Hub) by copying info from your router to this module and insert into a third party router or media convert from SFP to Ethernet to a router Get better stability, performance, and stronger QoS settings / firewall etc compared to the default setup I hope 1 day i find someone that needs this done
-
Sam Sheehan (@SamanthaJane_H) reported@virginmedia I have messaged. I have taken days off on multiple occasions to wait in for engineers to attend. I was assured that due to external works I would not need to be in today, however the issue STILL has not been fixed despite assurances it would be sorted.