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Virgin Media outages and service status in Countess Wear, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Countess Wear, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 10:56 AM GMT+1.
  • 58% Wi-fi (58%)
  • 25% Internet (25%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Countess Wear, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Countess Wear, England

The most recent Virgin Media outage reports came from the following cities: Exeter, and Newton Abbot.

CityProblem TypeReport Time
Exeter Wi-fi 19 hours ago
Exeter Wi-fi 1 day ago
Exeter Phone 3 days ago
Exeter Wi-fi 3 days ago
Exeter Internet 5 days ago
Exeter Wi-fi 5 days ago

Nearby cities with recent reports

Exeter

7 recent signals

19 hours ago

Community Discussion

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Virgin Media Issues Reports Near Countess Wear, England

Latest outage, problems and issue reports in Countess Wear and nearby locations:

  • Alydinsdale
    Aly Howard (@Alydinsdale) reported from Countess Wear, England

    @virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England

    See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…

  • BondyOfficial
    Ian Bond (@BondyOfficial) reported from Exeter District, England

    @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.

  • SteveALee
    Steve Lee (@SteveALee) reported from Exeter District, England

    @rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • Elliot_TBR
    Elliot (@Elliot_TBR) reported from Exeter District, England

    @J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.

  • TheMikeNoon
    Mike Noon (@TheMikeNoon) reported from Exeter District, England

    @virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @virginmedia sort your virgin tv go app always seems to go down. Soo poor

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

  • DevonLifeEd
    Andy Cooper (@DevonLifeEd) reported from Exeter District, England

    @virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.

  • grocer_on_green
    🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England

    @CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

  • samdruiff
    Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • jasyboy71
    Jasyboy71 (@jasyboy71) reported from Exeter District, England

    @virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes

  • sianmcphee
    Siân McPhee (@sianmcphee) reported from Exeter District, England

    @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

  • TheMikeNoon
    Mike Noon (@TheMikeNoon) reported from Exeter District, England

    @virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution

  • jdcecfc
    justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

  • mattedcous
    Matthew Cousins (@mattedcous) reported from Exeter District, England

    @virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tyler2558
    Tyler (@Tyler2558) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • shashpatel23
    Shash (@shashpatel23) reported

    @virginmedia @HopeForTo Is this a joke! Estimated fix time after 5pm. Broadband and TV both down. Supposed to be working! Put prices up again and on one of the most important dates in TV history (WC26 Semi Finals) everything is down!

  • dobbin1957
    Dobbin1957 (@dobbin1957) reported

    @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

  • jemonthesofa
    Jem (@jemonthesofa) reported

    @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

  • samhardiman92
    Samuel (@samhardiman92) reported

    I have never in my adult life had to deal with a more inept bunch of incompetent people than those who work at virgin media, I wager I would get more sense from an extinct species than I would from their "customer service" department

  • NathanBhangoo
    Nathan Bhangoo (@NathanBhangoo) reported

    @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.

  • Loumandrights
    The Loneliness (@Loumandrights) reported

    Why does @virginmedia suck so bad? I'm so sick of this network.

  • mikepduggan
    Mike Duggan (@mikepduggan) reported

    @MikeNewman68011 @Caolan_Scully Also, why does nobody jump up and down about the games in Virgin Media Park vs Edinburgh and the Dragons last year. Or the planned ones this year.

  • johnmalcolm1970
    John Malcolm (@johnmalcolm1970) reported

    @virginmedia WTF is up with your service lately in PA1? I've logged 309 disconnections in the past week (101 of those in the past day - 439 in month). All I get from your service status page is "Intermittent signal in your area". Is it the weather? Do I need a new hub?

  • PMXL12
    Paulinho (@PMXL12) reported

    @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts