Virgin Media Outage Report in Countess Wear, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Countess Wear, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Countess Wear, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Newton Abbot |
Internet | |
| Exeter |
Internet | |
| Exeter |
Total Blackout | |
| Newton Abbot |
Internet | |
| Exeter |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Countess Wear, England
Latest outage, problems and issue reports in Countess Wear and nearby locations:
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@virginmedia internet down again. Problems ? 🤔😬
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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Sally French
(@sallywallywoo10) reported
from
Exeter District, England
@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
Working from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Oliver
(@PaddyMOliver) reported
@virginmedia Thanks for your reply John. Nothing has changed. Rang up last night and was told it was a National issue? I’ve restarted a few times this morning but still nothing?
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Stephen Old #HerewardTheWoke#PenguinsAreHumanToo!
(@StephenOld) reported
@IRBFUK_org_uk The customer service for Virgin Media has got a lot worse too since I first joined it.
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Simon mason
(@wastezombie47) reported
@virginmedia But its your email service that has disappeared, why can't you help me? Can't you get your tech people to contact me?
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DJGaryBaldy
(@DJGaryBaldy) reported
Dont start that Game my Hardware is perfectly fine its your router not giving me the speed. I had enough of Virgin Media blaming the computers when I had issues with their service
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REBECCA WORRALL
(@REBECCAWORRALL4) reported
@virginmedia @O2 hiya, I am a virgin and o2 customer and looking into virgin bolt but it won’t recognise I’m a customer of both companies.
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Jon Bish
(@Bishy613) reported
@virginmedia really disappointed with the level of service around closing my account following moving and being unable to get Virgin services. Passed from pillar to post, no call back, grumpy staff and a few that went from £0 to £150+
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greenthumb
(@mrnobodyspecia) reported
@virginmedia Yes but this is a fault everyday for 7days you fix it around 4/5pm the by 11am it’s down again & reported on your website again how is it fixed over night then down in the day for 7 days straight
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Craig Powers
(@Craig_Powers) reported
@virginmedia - how do I report a problem without requesting a home visit? TV and Broadband down - neighbours have same problem. System status reports everything ok which it clearly isn’t.
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Rob Grillo
(@RobGrillo) reported
@virginmedia Who would have thought that changing the name of the account holder could be so difficult. Getting any customer service rep to understand is impossible. Some even cut off the line because they don't know what to do. Shocking. @VirginMediaCorp
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Nah I'm Good
(@NahImGo89340192) reported
@SammiTye @BBCWatchdog @virginmedia Stop being a KAREN and leave the poor guy alone. Do you know how much he's being paid? Probably minimum wage..You're trying to get the guy fired before Christmas and you can barely even hear what he said. How do you know it's directed at you? No proof at all.