Virgin Media Outage Report in Countess Wear, Devon, England

Problems in the last 24 hours in Countess Wear, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Countess Wear, England

The most recent Virgin Media outage reports came from the following cities: Exeter, Newton Abbot, Pinhoe, and Exmouth.

City	Problem Type	Report Time
Exeter	Wi-fi	17 hours ago
Exeter	Wi-fi	1 day ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	3 days ago
Exeter	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Countess Wear, England

Latest outage, problems and issue reports in Countess Wear and nearby locations:

• 
  Al Brooking (@albrooking) reported 2 minutes ago from Exeter District, England

  I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.

• 
  justin courtney (@jdcecfc) reported 5 minutes ago from Exeter District, England

  @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

• 
  zivva (@zivva) reported 10 minutes ago from Newton Abbot, England

  @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

• 
  Siân McPhee (@sianmcphee) reported 10 minutes ago from Exeter District, England

  @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

• 
  Nicholas Seymour (@nrjs1000) reported 12 minutes ago from Countess Wear, England

  After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.

• 
  Jσѕιє (@tacksf0rsnacks_) reported 14 minutes ago from Exeter District, England

  @virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...

• 
  Martin Elcoate (@MElcoate) reported 22 minutes ago from Topsham, England

  It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.

• 
  Ian Bond (@BondyOfficial) reported 23 minutes ago from Exeter District, England

  @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

• 
  justin courtney (@jdcecfc) reported 23 minutes ago from Exeter District, England

  @virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.

• 
  Julie Galt (@JulieGalt) reported 25 minutes ago from Exeter District, England

  @virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..

• 
  Sean Jenner (@SeanJenner10) reported 27 minutes ago from Exeter District, England

  @virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.

• 
  Jσѕιє (@tacksf0rsnacks_) reported 30 minutes ago from Exeter District, England

  @leemacca13 @virginmedia Virgin media literally have the worst service ever

• 
  Dave Moist (@Bingamin) reported 34 minutes ago from Exeter District, England

  @virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.

• 
  petenjane (@petenjane) reported 37 minutes ago from Topsham, England

  @virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?

• 
  justin courtney (@jdcecfc) reported 37 minutes ago from Exeter District, England

  @virginmedia Thankyou so much. Shocking service. Don't message again please

• 
  Ian Bond (@BondyOfficial) reported 39 minutes ago from Exeter District, England

  Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

• 
  Simon (@trail_71) reported 52 minutes ago from Exeter District, England

  @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

• 
  Rachel Smith (@HotelRach) reported 53 minutes ago from Exeter District, England

  Is @virginmedia down in Exeter again or is it just us?

• 
  Martin Elcoate (@MElcoate) reported 53 minutes ago from Topsham, England

  @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

• 
  Alex Squire (@exeteralex) reported 59 minutes ago from Exeter District, England

  @virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Randisi (@LisaRandisi) reported 6 minutes ago

  Hey @virginmedia, can you explain to me why I get 4G signal on the outer Mongolian steppe but not anywhere in England?

• 
  gary swailes (@swailsy) reported 7 minutes ago

  @virginmedia phoned Friday to cancel my contract but I have not received any email to confirm this yet?

• 
  Vayify (@Vayify) reported 9 minutes ago

  @tdavy147 @chasinglamely @virginmedia My virgin media is fine most of the time, apart from when I decide to stream.. then it feels it’s the appropriate time to go down

• 
  david (@justifiedfear) reported 11 minutes ago

  @416e64726577 @virginmedia So sorry about that,I have had similar issues like that before,but kridcrack on Instagram helped me out,he’s a genius

• 
  vikki longman (@vikkilongman) reported 12 minutes ago

  @virginmedia internet has been so intermittent over the last week i am not happy. I have limited internet again this morning, no wifi and no phone signal to call. When i call from my landline i get there is an issue but my service status says its fine!!! 3 people home working.

• 
  Adam (@TotallyFD) reported 13 minutes ago from Kings Langley, England

  @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

• 
  Kriss (@chasinglamely) reported 14 minutes ago

  I spent an hour waiting to speak to someone at @virginmedia to cancel my contract. When I told them I'm absolutely not paying to cancel a service I never received, they hung up on me. So, what now, report them to @Ofcom? This isn't broadband, it's fraudband.

• 
  vikki longman (@vikkilongman) reported 14 minutes ago

  @virginmedia Yes it says there is a fault but nothing else…… its getting stupid now. I haven’t had many issues but this is joke over the last week. Can you advise me at all of what the issue is and any advance on timing?

• 
  * (@pessimisticpie) reported 15 minutes ago

  @virginmedia are there any known issues with accessing YouTube from TiVo box? For about a week if I try to get on it I am just left with a purple loading wheel

• 
  Lil’ Prawn Pirate ☠️🦐 (@CrabCrisp) reported 16 minutes ago

  @virginmedia Only the power button is on. I'd also like to point out that we've never been able to get internet access upstairs with your garbage fire broadband, and we have to reset the TV box every time we want to use Netflix.