Virgin Media outages and service status in Countess Wear, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Countess Wear, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received May 14, 11:06 AM GMT+1.
- Wi-fi (91%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Countess Wear, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Countess Wear, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Newton Abbot, and Pinhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 48 minutes ago |
|
Exeter
|
Wi-fi | 4 days ago |
|
Exeter
|
Wi-fi | 4 days ago |
|
Exeter
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Virgin Media Issues Reports Near Countess Wear, England
Latest outage, problems and issue reports in Countess Wear and nearby locations:
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humanenergy (@humanenergy5) reported from Exeter District, England@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Martin Elcoate (@MElcoate) reported from Topsham, England@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Sean Jenner (@SeanJenner10) reported from Exeter District, England@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.
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Martin Elcoate (@MElcoate) reported from Topsham, EnglandApologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Clare Palmer (@spinkles176) reported from Exeter District, England@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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JC (@last_centurion) reported from Chudleigh Knighton, England@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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Thorverton_Dad (@DadThorverton) reported from Thorverton, EnglandGrrrrr. I rarely tweet but @TalkTalk have ruined my day off. Tried unsuccessfully to obtain a new router, been talked down to like I am a child and charged for an engineer I didn't request or need! Why the heck did I ever leave @virginmedia. Indian call centres are so aggressive!
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Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England@MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Clare Palmer (@spinkles176) reported from Exeter District, England@virginmedia So I had service on a temp number but that has no disappeared, O2 just keep saying it will be done, first by 6 on Monday then 9 on Tuesday etc...if you I'm me I can send you my numbet
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, EnglandWorking from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Aly Howard (@Alydinsdale) reported from Countess Wear, England@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmed 'Sonic' Mohamed (@Medzy1506) reported@virginmedia My TV is down yet again. When is this going to be resolved?!
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ester83 (@Ester_Laura83) reported@Dominiho7 @virginmedia same, thought I'd be able to use the inpost locker down the road, we've 3 evri drop off shops in the village but min 25 min to a yodel one.
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Stuart Mills (@MooeyMills) reported@virginmedia you need to employ more staff it’s impossible to speak with a human being when support is needed and your online solutions are totally inadequate and result in unwanted enineers visits
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linda butler (@butler47) reported@virginmedia No.The account is in my name only.When I sign in I can access my bill etc but,when I scroll down to the quick email link it’s my ex husband’s emails I see not my own.Apparently a ticket was raised to help fix this problem but as yet I am still waiting on someone getting back 2 me
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Andy W (@AndrewW12290183) reported@virginmedia Still yet to happen. Plus you will still keep my money for a TV subscription that I never signed up for. Virgin does not reward customer loyalty. I also see you think customers issues are funny
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Dgjbear (@Dgjbear1) reported@virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.
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Mo2 (@ImaginaryCard) reportedHello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf
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Andy W (@AndrewW12290183) reported@virginmedia Why ? and I don't appreciate the laughing face as this is no joke. I complained about being charged for a TV package I never signed up for. Nothing happened. I leave Virgin but I have to chase you to return your quipment. Hopefully Friday will be the end of dealing with Virgin
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Helen Davies (@HelenDavie66542) reported@virginmedia Having problems getting install app to display to change to virgin media 360. Shall I just wait 5 days for it to appear?
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Zara Palevani (@zarapalevani) reported@virginmedia after an 1:40 min of being with your support team, they deleted my high speed network. It's 11:04pm est and your phone support no longer answers. I have no idea where to look for help.