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Virgin Media

Virgin Media outages and service status in Countess Wear, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Countess Wear, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, Internet, and TV.
  • The most recent signal from this area was received Aug 27, 12:56 PM GMT+1.
  • 92% Wi-fi (92%)
  • 4% Internet (4%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Countess Wear, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 27: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Countess Wear, England

The most recent Virgin Media outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Wi-fi 6 hours ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 3 days ago
Exeter Wi-fi 5 days ago
Exeter Wi-fi 5 days ago

Nearby cities with recent reports

Exeter

9 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Countess Wear, England

Latest outage, problems and issue reports in Countess Wear and nearby locations:

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England

    2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice

  • MandyPearse
    Mandy Pearse (@MandyPearse) reported from Teignmouth, England

    @danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England

    @virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?

  • BondyOfficial
    Ian Bond (@BondyOfficial) reported from Exeter District, England

    Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

  • last_centurion
    JC (@last_centurion) reported from Chudleigh Knighton, England

    @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

  • ScottPalfrey
    Scott Palfrey (@ScottPalfrey) reported from Exeter District, England

    @craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡

  • ShakersExmouth
    Shakers (@ShakersExmouth) reported from Exeter District, England

    @virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter, England

    Don’t tell me, #virginmedia is down AGAIN?!

  • BondyOfficial
    Ian Bond (@BondyOfficial) reported from Exeter District, England

    @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

  • alatif7934
    Abdul Latif (@alatif7934) reported from Exeter District, England

    @SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.

  • humanenergy5
    humanenergy (@humanenergy5) reported from Exeter District, England

    @reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • DadThorverton
    Thorverton_Dad (@DadThorverton) reported from Thorverton, England

    Grrrrr. I rarely tweet but @TalkTalk have ruined my day off. Tried unsuccessfully to obtain a new router, been talked down to like I am a child and charged for an engineer I didn't request or need! Why the heck did I ever leave @virginmedia. Indian call centres are so aggressive!

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England

    See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…

  • humanenergy5
    humanenergy (@humanenergy5) reported from Exeter District, England

    @RM_Leeming @Justice30 @virginmedia And never a refund in sight....

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything

  • ScottPalfrey
    Scott Palfrey (@ScottPalfrey) reported from Exeter District, England

    @PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • devorahfurman
    Niecie (@devorahfurman) reported

    @virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!

  • bookwormmumof2
    Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported

    @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

  • sucksfacebook
    Jacob Kaplan (@sucksfacebook) reported

    @virginmedia how do i register interest for a xgs-pon network line?

  • jhargie4
    john (@jhargie4) reported

    @o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @virginmedia What’s the point? Everyone is suffering the same problem. I’m sure if you check on social media you see people do not like this function

  • StevoLaughton
    Stephen Laughton 🇺🇦 (@StevoLaughton) reported

    On a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • ayoshyllon
    O’Shyllon🖤🙃 (@ayoshyllon) reported

    Freaking annoying morning. This guy still ain’t connecting. Virgin media had better come fix this ASAP😒😒

  • YouBloodyReds
    SSM (@YouBloodyReds) reported

    Hi @virginmedia there’s a problem with my subscription. I’m watching #NFFC v #LUFC and whenever Igor Jesus gets the ball my tv goes into slow motion. Is there any way to resolve this?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @Joyevnm @virginmedia Exactly the same tactics here. Delayed weekly since 27 July. Now on Day 26 with absolutely no service and no useful information. @virginmedia