Virgin Media Outage Report in Countess Wear, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Countess Wear, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Countess Wear, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
||
| Newton Abbot |
Wi-fi | |
| Exeter |
Internet | |
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
TV | |
| Exeter |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Countess Wear, England
Latest outage, problems and issue reports in Countess Wear and nearby locations:
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@virginmedia internet down again. Problems ? 🤔😬
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Sally French
(@sallywallywoo10) reported
from
Exeter District, England
@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʜᴇɴʀʏ 💉☣️
(@HenryDReed) reported
@virginmedia No problem, I'll do it when it's safe to.
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Ali
(@ahmed_abdo007) reported
@virginmedia Just said it, wanted to retain me after I had an awful ordeal - 3 hours on the phone the other day just to cancel. He was very aggressive and came across adamant he wanted to keep me on. Absolutely disgusting behaviour
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*****
(@karlcragg) reported
@virginmedia ******* this WiFi is **** can’t go two days without it going down
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Marian Mogis
(@mogis_marian) reported
@virginmedia I am trying to call you all day but there is no way to get to speak to someone. After 2 hours waiting I managed to speak to someone but she couldn't help me and transferred my call to someone else and eventually someone after an hour picked up the phone said hello and hung up.
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sean
(@seanchocula) reported
@virginmedia bro why does being on hold wit the cra use my ****** minutes fix that ****
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A
(@biltongeater) reported
@virginmedia I’ve logged our timeline and will spend 10 hours happily on the phone tomorrow to get try and get some decent customer service ! Clearly you muppets employed on the Twitter severely lack any skills whatsoever 👎👎👎 if I was the boss and I saw you treated customers
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Elite chimney sweeps (of South wales)
(@EliteChimney) reported
@virginmedia So yet more words of help, yet no real help. I'll text this number and see? I will post again with an update
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Fogarty
(@Fogarty70203299) reported
@SQRLTV @virginmedia The same thing happened to me after 30yrs, I’m now with talk talk. Best move I ever Made. Not only great download speed but upload speed almost as good - and no problems
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LauraJ
(@LauraJayne74) reported
@virginmedia Over the last 3 nights I have had issues accessing Catch up. I watched something, came out and went back later and it kept telling me a program was temporarily unavailable. Considering you're increasing costs by £4 per month, it's not great!
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Marian Mogis
(@mogis_marian) reported
@virginmedia What's the options to cancel my contract? Can I do it by post? Apparently I can't do it online or by email and your customer representatives keep hanging up on me. How many days notice do you need? My current contract is ending on 7th February 2021