Virgin Media outages and service status in Countess Wear, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Countess Wear, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- Wi-fi (94%)
- TV (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Countess Wear, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countess Wear, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Countess Wear, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
Community Discussion
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Virgin Media Issues Reports Near Countess Wear, England
Latest outage, problems and issue reports in Countess Wear and nearby locations:
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
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Tilly (@_Tillyjp) reported from Exeter District, England@virginmedia hi any idea how long the internet will be down in EX2 area please?
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Nicholas Seymour (@nrjs1000) reported from Countess Wear, EnglandAfter weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
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Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.
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Rachel Smith (@HotelRach) reported from Exeter District, EnglandIs @virginmedia down in Exeter again or is it just us?
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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humanenergy (@humanenergy5) reported from Exeter District, England@virginmedia internet down again. Problems ? 🤔😬
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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justin courtney (@jdcecfc) reported from Exeter District, England@virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@leemacca13 @virginmedia Virgin media literally have the worst service ever
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Clare Palmer (@spinkles176) reported from Exeter District, England@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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Matt Scott (@mrmattscott82) reported from Exeter District, EnglandHey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reportedVirgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.
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Unainstein (@AstonVillaDoge) reportedSo done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'
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Russell Frew (@rhfrew) reported@virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!
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John McClave (@johnmc32) reported@virginmedia hi broadband down in D24 since last night any resolution time?
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GunnerF77ox🦊 (@ifoxy1977) reportedHello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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BirchillsBoy (@BirchillsBoy) reportedIt's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.
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william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?
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Magnolia’s Art (@Magnoli23215778) reported@elldivino @virginmedia ****!