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Virgin Media

Virgin Media Outage Report in Paignton, Borough of Torbay, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Paignton, England

The most recent Virgin Media outage reports came from the following cities: Torquay, and Paignton.

CityProblem TypeReport Time
Torquay Internet 2 days ago
Paignton Internet 2 months ago
Torquay Internet 2 months ago
Newton Abbot Wi-fi 2 months ago
Newton Abbot Internet 2 months ago
Torquay Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Paignton, England

Latest outage, problems and issue reports in Paignton and nearby locations:

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • Joesansome
    Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • AmberDowning
    Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • AnimeDeb
    DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • zivva
    zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.

  • Kingsholm1
    Kingsholm (@Kingsholm1) reported from Borough of Torbay, England

    @virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia No issues detected but both TVs have same issue

  • Lynsey2901
    Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.

  • jsydave
    Dave England (@jsydave) reported from Borough of Torbay, England

    @MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

  • richspencer111
    Richard Spencer (@richspencer111) reported from Borough of Torbay, England

    @virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MurphyOfMercia
    Murphy (@MurphyOfMercia) reported

    @virginmedia Online solution. Turn it on and off again. Pathetic. Its not the hardware inside the house and that's abvious by your network saying there is intermittent issues.

  • Becky_Dickinson
    BecJD (@Becky_Dickinson) reported

    @virginmedia my husband has been on WhatsApp with you since 15.10….2.5 hours later still waiting to get through to change our package. I bet if we wanted to upgrade he wouldn’t have had to wait all this time!! This is disgusting customer service. Roll on Truspeed!

  • annelliott2017
    Ann Elliott 💙 (@annelliott2017) reported

    @virginmedia Are you actually kidding me on? Your whatsapp response is from a chat bot. How will that resolve this issue? Or do you just want me to shut up? That's not going to happen

  • TheFatDudeUK
    The Fat Dude (@TheFatDudeUK) reported

    @virginmedia Not sure why ur being rude no email has this been going on 4 even,

  • LodgeCafe1
    Lodge Cafe (@LodgeCafe1) reported

    @virginmedia I would like to sort all the issues, but nobody at VM wants to take it on! Hanging up is easier, it keeps your customers "out of the Inbox" and in the "All too difficult pile!" I will not breach my security by discussing details over this system (as was proposed by VM before).

  • SukiKaur17
    Suki (@SukiKaur17) reported

    @virginmedia your staff are bloody zombies. Do they go through customer service training at all? Just speaking to them makes me so angry. I need someone to raise a complaint for me, will someone bother to contact me?

  • johnpcorr
    John Corr (@johnpcorr) reported

    @virginmedia Thank you for your valiant efforts, realise down to your CEO and managers that you are understaffed to deliver the customer service you would like to ... Hoping that O2 merger might help as historically they out more funds into customer service

  • jim_johnson24
    Jim Johnson (@jim_johnson24) reported

    @virginmedia My issue isn't with @O2 it's with yourself for happily taking my money and not discussing with me my future options and how the change over would impact me

  • BytesGuy
    Adam H (@BytesGuy) reported

    @virginmedia you just sent me an email saying I haven’t returned the old hub, but I sent this off a week ago, not my fault Yodel are terrible and haven’t updated the tracking for 5 days. I have proof of posting

  • blobby_p
    Pazo (@blobby_p) reported

    @virginmedia is there an issue with internet service in Area 21? Even My Virgin Media app cannot connect to servers to check status !