Virgin Media Outage Report in Paignton, Borough of Torbay, England
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The latest reports from users having issues in Paignton come from postal codes TQ3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Paignton, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot, Paignton, Teignmouth and Kingsbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Paignton |
Total Blackout | |
| Paignton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Paul Henderson
(@katiesdad52) reported
from
Brixham, England
@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia is there an outage in Torquay
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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JC
(@last_centurion) reported
from
Chudleigh Knighton, England
@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Weise
(@tw17_09) reported
@NowThen33 @KirstenClareA @virginmedia Good luck! I have just called and been told the £3.50 doesn’t apply to me, and they will charge me to cancel....but won’t give me, in writing, that the price rise doesn’t apply to me!
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Luke Hooverhead
(@lukehooverhead) reported
@virginmedia yet again, useless website and no one answers the phone (waited over 45min). Just want to downgrade my tv package as I can’t afford the extortionate price I’m paying at the moment. Can’t get through in anyway. Terrible customer service
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Mark Harris
(@haggs76) reported
@virginmedia As I said. Your service status says there is no issue in the area which is wrong. When I ran a test your result said there was no issue, which is wrong as the service was down at the point I ran the test.
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Sodi's Gems
(@SodisGems) reported
@virginmedia hey. Your service is ****!!
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Nicola
(@nicolamillar18) reported
@virginmedia @virginhelp Yes... u don’t answer, neither do u reply to chat in ur app... I am still a customer my husband signed up for a new deal but this payment Should not have been taken!!!!
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Billy
(@Billy28800626) reported
@virginmedia hi I'm trying to cancel my package and leave, I have tried calling both 150 and 0345 454 1111 but it states that nobody is available. Please can you help?
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Mr Spgt
(@PennyArcade10) reported
@virginmedia We're talking about a service complaint of OFCOM proportions here. I was even given a £20 discount despite telling the advisor I didn't want it. About 5 hours on hold, years of failures, failed callbacks, late letters. TWENTY QUID for all of that? LOL.
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Old_trafford_fc
(@oldtrafford_fc) reported
@virginmedia Thanks but it's not good enough our next bill is £8 less IF we have no service for 2 full working days
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Jo
(@JoannecolesJo) reported
@virginmedia You’ve sent me a bill for £79ish which I’m not overly happy to pay as it has been such a slow connection or no connection! And I’ve been trying to get through to speak to someone for weeks!
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Martin Ramsey
(@MRamsey1974) reported
@virginmedia Is that an attempt to wind me up! I have been on hold for two hours to your customer service with no answer - and you solution is to call them?! 🤬🤯