Virgin Media

Virgin Media Outage Report in Paignton, Borough of Torbay, England

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The latest reports from users having issues in Paignton come from postal codes TQ3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Paignton, Borough of Torbay, England 03/17/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Paignton, Borough of Torbay, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot and Paignton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTorquay Internet
United KingdomNewton Abbot Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Paignton, England

Latest outage, problems and issue reports in Paignton and nearby locations:

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • AJMerron_writes AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.

  • zivva zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • AmberDowning Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia No issues detected but both TVs have same issue

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

  • AnimeDeb DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • Lynsey2901 Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

  • Joesansome Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

  • AJMerron_writes AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.

  • Kingsholm1 Kingsholm (@Kingsholm1) reported from Borough of Torbay, England

    @virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • samdruiff Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • jsydave Dave England (@jsydave) reported from Borough of Torbay, England

    @MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dmwilletts Dale Willetts (@dmwilletts) reported

    @virginmedia you taking the p*ss? Hour and half waiting on hold for you to finally answer and cut me off wtf!!!! 😡 😡

  • cakey12 bakerbird  (@cakey12) reported

    @virginmedia I cannot afford to change providers as I work from home providing a critical essential service

  • elliotkidner Elliotkidner (@elliotkidner) reported

    @raiden @GameOverDave @virginmedia I upgraded mine last year and for the first couple of weeks had a similar problem on teams, what I found worked and as cliched as it is, unplugging the box from the mains for a minute then it’s stable for a couple of days, had that for a couple of weeks but now fine all the time.

  • linseycarter linsey carter (@linseycarter) reported

    @virginmedia my internet is going off at least 5/6 times a day it’s been like that for over 10 days now and can’t get through on phone help plz

  • TheRichCourt Rich Court (@TheRichCourt) reported

    @virginmedia * Price increase notification this morning * 2 hours to get through on live chat * 50 mins of messaging to eventually be told I'll be put through "instantly" to someone who can actually help me * Still waiting for that person to talk to me after 10 mins Disgusting

  • GR36 Greg (@GR36) reported

    @journeydan Virgin media 350. I get 387 down and 37 up according to eero. Pay a combined free with Tv etc so almost impossible to untangle!

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from London, England

    @virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.

  • Ayegardening Aye and Susan (@Ayegardening) reported

    @virginmedia We specifically asked customer services for two virgin sockets to be checked and for a reconnect to one of the sockets. The engineer Sam turned up and admitted he was inexperienced with this and hadn’t been allocated enough time. We are homeschooling 4 of our 5 children.

  • CCleevely Claire Cleevely (@CCleevely) reported from Churchdown, England

    @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

  • SkyFlier6981 SkyFlier6981 RGN RNT (@SkyFlier6981) reported from Brentford, England

    @virginhelp @virginmedia So who’s going to fix this? they came to set up stuff for installation to the upstairs flat. I am so 🤬right now you have no idea. I have grading to do and I need my damn internet. I’m really not impressed