Virgin Media outages and service status in Paignton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Paignton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (83%)
- Wi-fi (17%)
The latest reports from users having issues in Paignton come from postal codes TQ3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Paignton, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton
|
Internet | 10 days ago |
|
Torquay
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Finn Houlihan (@HoulihanFinn) reported from Borough of Torbay, England@virginmedia Thanks all at @VirginMediaCorp perfectly timed for half term, no internet, no tv, no devices 😫 = mad house, 3 kids and my wife giving me constant grief, Help !!!
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Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England@virginmedia how does anyone make a complaint that will be taken seriously?
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandTrying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.
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Brendan (@brenrich101) reported from Borough of Torbay, England@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @martybhoy1979 Having same issue !!!
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Phil Steer (@philipstr) reported from Borough of Torbay, England@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Kevin Oates (@OatesKevin) reported from Borough of Torbay, England@virginmedia arrrgh pointless sending an email then put me in a verification loop and then make me use the useless automated help. Time to cancel after a day of Virgin Media hell
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Amber Downing (@AmberDowning) reported from Borough of Torbay, EnglandGet @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dylhen (@djdylhen) reported@virginmedia Can you advise on what's happening with services in B30 please?Broadband has gone down.
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mancs boi (@DjmarkieT) reported@virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!
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Martin Lawton (@MartinLawton) reported@virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐
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Chris Ohanians (@COhanians) reported@virginmedia how on earth is the a wide outage lasting days without any communication from you. Ive tried to contact several times ove the last couple of days. HA4 for my father in law and UB9 for me. I have never seen such as display of lack of customer service.
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KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you
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Mel Brackenbury (@pixelpie80) reported@O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.
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Shaun (@shauny67) reported@virginmedia @itswesty Is this WiFi or ethernet if WiFi will be a device issue. Turn all devices off, restart the hub then bring one device up at a time until the internet drops then will know which device has the issue.
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Sarah 😍💕 (@wiltshiregal) reported@virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help
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Alan Cripps (@cripps_alan) reported@virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense
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Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse