Virgin Media outages and service status in Paignton, England

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Paignton, England

Latest outage, problems and issue reports in Paignton and nearby locations:

• 
  AJ Merron (@AJMerron_writes) reported 6 minutes ago from Borough of Torbay, England

  @virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.

• 
  Owen (@Owen_TwoTwos) reported 6 minutes ago from Borough of Torbay, England

  @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

• 
  Dave England (@jsydave) reported 13 minutes ago from Borough of Torbay, England

  @MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!

• 
  Graham Palmer (@gjp12775) reported 14 minutes ago from Borough of Torbay, England

  @MartinDaubney @virginmedia I would be going to an Ombudsmen. Shocking service. I'm with Sky, really great service.

• 
  Nick Hancock 🇪🇺 (@nickhancock741) reported 19 minutes ago from Borough of Torbay, England

  @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

• 
  Jackie Kelly (@JackieKellySW) reported 22 minutes ago from Borough of Torbay, England

  @virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡

• 
  Richard Spencer (@richspencer111) reported 22 minutes ago from Borough of Torbay, England

  @virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!

• 
  Jackie Kelly (@JackieKellySW) reported 24 minutes ago from Borough of Torbay, England

  @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

• 
  JC (@last_centurion) reported 25 minutes ago from Borough of Torbay, England

  @tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations

• 
  Cheryl 💇 (@cherylblackmini) reported 25 minutes ago from Borough of Torbay, England

  @virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!

• 
  Cheryl 💇 (@cherylblackmini) reported 29 minutes ago from Borough of Torbay, England

  @Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating

• 
  Maria Powell (@MariaNDPowell) reported 33 minutes ago from Stokeinteignhead, England

  @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

• 
  Jackie Kelly (@JackieKellySW) reported 33 minutes ago from Borough of Torbay, England

  @virginmedia @RobWorthington2 Same issue here 😡😡

• 
  Brendan (@brenrich101) reported 36 minutes ago from Borough of Torbay, England

  @virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼

• 
  Jackie Kelly (@JackieKellySW) reported 37 minutes ago from Borough of Torbay, England

  @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

• 
  Amber Downing (@AmberDowning) reported 37 minutes ago from Borough of Torbay, England

  Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

• 
  zivva (@zivva) reported 43 minutes ago from Newton Abbot, England

  @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

• 
  Mandy Pearse (@MandyPearse) reported 46 minutes ago from Teignmouth, England

  @danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.

• 
  Kingsholm (@Kingsholm1) reported 47 minutes ago from Borough of Torbay, England

  @virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks

• 
  Paul Henderson (@katiesdad52) reported 58 minutes ago from Brixham, England

  @franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harry M (@HNMZY16) reported 4 minutes ago

  @Johnty14 @virginmedia It's not Virgin Media themselves that do this btw. Some outside leaflet drop company gets hired to do it and they don't give a **** where they put that leaflet.

• 
  Ken Bar Low (@OldPeopleFine) reported 5 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  Robert Grace (@Beastial_Maggot) reported 5 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  Dave Rutt (@DaveRutt2) reported 5 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?

• 
  Connor gower (@Connorgower3) reported 7 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 15 minutes ago

  @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around

• 
  Jenny Do Nascimento (@jdonascimento) reported 15 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  BB (@TheWazzo) reported 15 minutes ago

  @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

• 
  Marina Robb (@MarinaRobb) reported 19 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  john (@jhargie4) reported 20 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.