Virgin Media outages and service status in Paignton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Paignton, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 8, 6:21 PM GMT+1.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Paignton come from postal codes TQ3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Paignton, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton
|
TV | 20 hours ago |
|
Paignton
|
TV | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Joe sansome (@Joesansome) reported from Borough of Torbay, England@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Denise (@Dangem58) reported from Borough of Torbay, England@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Brett Wheeler (@BrettWheeler33) reported from Ashburton, England@virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Owen (@Owen_TwoTwos) reported from Borough of Torbay, England@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @martybhoy1979 Having same issue !!!
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Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England@virginmedia how does anyone make a complaint that will be taken seriously?
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia No issues detected but both TVs have same issue
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Speng (@Speng420) reported from Newton Abbot, England@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Richard Spencer (@richspencer111) reported from Borough of Torbay, England@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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June Tobin (@junie1954) reported@virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years
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👾 (@Omersaeela) reportedHi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎
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Dave #oafc (@Rusty_Barnacle) reported@virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again
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Sam (@sjr23) reported@virginmedia Useless. Moved house and sent self install kit. No socket. Fine. Help me then. Nope I’ve sat on hold three times for an hour so and then cut off and their chat bots also just keep cutting me off. I’m paying to be ignored for help a service that doesn’t work!
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Dr. Paul J. Sullivan (@DrPJSullivan) reported@_HadleyGamble @virginmedia A common "customer service" complaint across many companies. Poor service is expected these days.
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0x00000 (@cryptocyphereth) reported@tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.
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Paul goodhall (@paulieg1066) reported@virginmedia got to be the world’s worst customer service been on hold for hours
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Win the Farke Lot! 🏴 (@JoshLoweLufc) reported@Leaky23_ @virginmedia See this? Block this customer from any future services!
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Christopher Knibb (@chris_knibb) reportedCould @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!
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Nick Riedlinger (@nickried) reported@virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?