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Virgin Media

Virgin Media Outage Report in Paignton, Borough of Torbay, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Paignton come from postal codes TQ3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Paignton, England

The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Paignton, and Torquay.

CityProblem TypeReport Time
Newton Abbot Internet 2 days ago
Paignton Internet 2 days ago
Paignton Wi-fi 3 days ago
Torquay Internet 5 days ago
Paignton Internet 2 months ago
Torquay Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Paignton, England

Latest outage, problems and issue reports in Paignton and nearby locations:

  • samdruiff
    Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • LizzyLoly
    Liz Loly (@LizzyLoly) reported from Borough of Torbay, England

    @virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.

  • Kingsholm1
    Kingsholm (@Kingsholm1) reported from Borough of Torbay, England

    @virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks

  • AmberDowning
    Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • AnimeDeb
    DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .

  • Joesansome
    Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia No issues detected but both TVs have same issue

  • Lynsey2901
    Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • zivva
    zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • jamesk491
    james miller (@jamesk491) reported from Borough of Torbay, England

    I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..

  • superseagull8
    Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsprxya
    mrs ziyech (@itsprxya) reported

    omd virgin media can suck my toes this is the worst my wifi has ever been wtf

  • MarkNotagovbot
    Mark (@MarkNotagovbot) reported

    @virginmedia Another day wasted trying to contact Virgin media. Last time was trying to get through by phone, this time it was waiting for response on messaging service. My installation was completed today ( 3 weeks late) The cable just comes out of the wall. Help!

  • G7OEA
    Phil Foulkes (@G7OEA) reported

    @biglesp @virginmedia @cjdell Are virgin media asking to you tell THEM there is a on THEIR network?

  • Annette_at_home
    Annette_at_home (@Annette_at_home) reported

    @virginmedia Your service is atrocious -I am paying £40 a month for 1.5 download. Get in touch!!!

  • toniusward
    Finton Worsnip (@toniusward) reported

    @rajgillwho @virginmedia Same 0730-1930 daily since 19 nov. Estimated fix date now 30 nov, no warning, no apology, status check says ‘no known issues! They say is not a faiult but improvement work #virginmediadown

  • sam_sugarman
    Sam Sugarman (@sam_sugarman) reported

    @virginmedia I have never experienced such terrible service from an internet provider in my life. 1. Since we joined in September, we've had at least 2 full days of no service at all (in the middle of lockdown!) and when we have had service, its been slow at best...(cont)

  • Karly_1979
    Karly Appleby (@Karly_1979) reported

    @virginmedia I’m losing the will to live. Paying full price and getting rubbish service. Internet continually cutting out. Been told numerous times engineer coming out and still nothing. Hours on phone messages on app waiting days for replies then getting cut off 🤬🤬

  • markjdenn
    Mark J Denn (@markjdenn) reported

    @virginmedia been trying to get someone to sell me a booster for my broadband HELP chat and call back obviously not working

  • johnston_vj
    vicky (@johnston_vj) reported

    @virginmedia We’d love to having signed up with virgin on 21/10; however despite one engineer visit you’ve still not connected us to your service. Currently, we are being charged for a service which is not being delivered. All attempts to contact, and complaints, have not been answered.

  • CheeseSlices
    Dermot Bolton (@CheeseSlices) reported

    @davidjwbailey @virginmedia We only get broadband from @virginmedia now. Money saved goes on service subscriptions that we actually want.