Virgin Media

Virgin Media Outage Report in Paignton, Borough of Torbay, England

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The latest reports from users having issues in Paignton come from postal codes TQ3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Paignton, Borough of Torbay, England 10/17/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Paignton, Borough of Torbay, England

The most recent Virgin Media outage reports came from the following cities: Paignton and Torquay.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaignton Internet
United KingdomTorquay TV
United KingdomPaignton TV
United KingdomTorquay TV
United KingdomPaignton TV
United KingdomPaignton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Paignton, England

Latest outage, problems and issue reports in Paignton and nearby locations:

  • Speng420 Speng (@Speng420) reported from Newton Abbot, England

    @virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia is there an outage in Torquay

  • last_centurion JC (@last_centurion) reported from Borough of Torbay, England

    @virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.

  • Owen_TwoTwos Owen (@Owen_TwoTwos) reported from Borough of Torbay, England

    @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

  • saints76 Chris Wright (@saints76) reported from Borough of Torbay, England

    @virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.

  • ShonaClarke9 Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England

    Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

  • gjp12775 Graham Palmer (@gjp12775) reported from Borough of Torbay, England

    @MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.

  • MariaNDPowell Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • BrettWheeler33 Brett Wheeler (@BrettWheeler33) reported from Totnes, England

    @virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky

  • last_centurion JC (@last_centurion) reported from Borough of Torbay, England

    @tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations

  • redsoilgirl49 Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!

  • brenrich101 Brendan (@brenrich101) reported from Borough of Torbay, England

    @virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼

  • last_centurion JC (@last_centurion) reported from Chudleigh Knighton, England

    @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • MandyPearse Mandy Pearse (@MandyPearse) reported from Teignmouth, England

    @danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.

  • katiesdad52 Paul Henderson (@katiesdad52) reported from Brixham, England

    @franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!

  • redsoilgirl49 Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia

  • BrettWheeler33 Brett Wheeler (@BrettWheeler33) reported from Ashburton, England

    @virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.

  • blakersm76 Mike Blakeley (@blakersm76) reported from Borough of Torbay, England

    @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peregrine795 Clair (@peregrine795) reported

    @virginmedia I don't know when the next visit will be but they did say it will be 'sometime this week' whatever that means. The issue is the cable re-pull. Apparently, they needed access to the house but I was told by a Virgin Media operator that I didn't need to be home for this.

  • keswicklad Robert Rathbone (@keswicklad) reported

    @virginmedia Trying to sort a contract ? Can you help @skytv ?

  • BigHandLeon BigHand (@BigHandLeon) reported

    @virginmedia How disgusting is this customer service! I have explained my health issues over and over again! If I want to add to my package you are so quick to respond, but when I want to downgrade you use dodgy tactics, keeping people locked into something they don’t want!!!

  • lasasuomi Dr Sandra Varga (@lasasuomi) reported

    @virginmedia Any chance to be able to speak to somebody to cancel my contract please? Third day trying to speak to a human that might be able to do it...

  • emmawalker1969 Emma Walker (@emmawalker1969) reported

    @virginmedia After holding for an hour I’ve given up. Bloody disgusting as it all boils down to robbing the elderly and not addressing the problems

  • edward__ian Ian McCue (@edward__ian) reported

    @virginmedia Hi. I need to speak to someone regarding my bill. I've tried customer support thru the My Virgin Media app but it is not connecting to the server. This is regarding an issue that was supposed to have been resolved in December. Thanks, Ian.

  • Sagarmpat Sagar Patil (@Sagarmpat) reported

    @virginmedia @virginmedia are you serious about resolving this issue?

  • kernow25 kernow25 (@kernow25) reported

    @virginmedia hi, I’ve received my home set up kit today as a new customer.i don’t have the wall socket needed so what do I do now?! There’s no email contact form on your site that I can see so it’s v difficult getting help with this.not a great start.👎🏻

  • kernow25 kernow25 (@kernow25) reported

    @virginmedia Community forums and phone not accessible for everyone. First impressions are poor tbh, not even been a customer a week. Plus not checking i had correct wall socket before I joined. I had no idea would need it.

  • JoeCityFan Joe (@JoeCityFan) reported

    @virginmedia I had to pay extra to get wifi upstairs in a 3 bed terraced house. As a new customer I'd get a better deal so no doubt I'll go somewhere else and when that deal ceases to be competitive you'll be an option, which is strange