Virgin Media Outage Report in Paignton, Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Paignton, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Teignmouth, Kingsbridge and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
||
| Teignmouth |
Internet | |
| Kingsbridge |
Total Blackout | |
| Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@0osScreamo0) reported
@virginmedia WiFi down. The "check area" page says there are no local issues but when I run a test it says there are local connection issues. Bl5. Any idea if this is being looked into?
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Max James Tolhurst
(@mjtolhurst) reported
How am I still waiting for @virginmedia to sort out my connection to my new home when they have admitted they caused the problem in the first place?? Cannot be passed through to another department - surely there is a limit to how many times you can be transferred!?
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Roo🌈💙💖👨👩👧👧😻🐶🦋🐛🐞🐝🌺🌻
(@rooconroy) reported
Why @virginmedia are you charging me a cancellation fee over £90 when it's you that can't provide your service in my new house!!!!!!!
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Saul Grist
(@Saul_Grist) reported
It would be great if I could speak to someone in your technical support team who actually is skilled enough to deal with my issue and not read from a script @virginmedia
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Tom Bousfield
(@Bousfield2Tom) reported
@virginmedia I have the matix package. I didnt even realise how you did channels that werent HD. How many days do i have to cancel please as i cant carry on watching channels like this. I have checked other channels and they work fine so must be because not HD
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Greenway Landscaping
(@paulmclarke79) reported
@virginmedia Yes I can login to the app fine but cant login to TV go Says suspended
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Steve
(@S_t_e_v_e_P_) reported
@virginmedia Having just spoken to the disconnections team, I now understand why VirginMedia hasn’t bothered to fix my email problem- apparently it’s not part of the “contract” and thus you’re under no obligation to provide the service!
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Kieron Griffin
(@donnykebab1972) reported
@virginmedia Again, I am using it as a record of how rubbish the service has been.
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make Bobby Moore a Sir ⚒
(@mickyginn) reported
@virginmedia Thanks for responding but that is very poor by Virginmedia, shocking customer service
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Jonny
(@thetrainfiasco) reported
@virginmedia is there an outage in dun Laoghaire/Glenageary? Our modem has been offline for an hour now. Only just reconnected but everything says no internet