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Virgin Media

Virgin Media outages and service status in Paignton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Paignton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 83% Internet (83%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Paignton come from postal codes TQ3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Paignton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Paignton, England

The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay, and Newton Abbot.

CityProblem TypeReport Time
Paignton Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Paignton, England

Latest outage, problems and issue reports in Paignton and nearby locations:

  • Joesansome
    Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • ShonaClarke9
    Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England

    Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

  • cherylblackmini
    Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • zivva
    zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • MariaNDPowell
    Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia

  • Lynsey2901
    Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • last_centurion
    JC (@last_centurion) reported from Borough of Torbay, England

    @tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations

  • AmberDowning
    Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • brenrich101
    Brendan (@brenrich101) reported from Borough of Torbay, England

    @virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼

  • BrettWheeler33
    Brett Wheeler (@BrettWheeler33) reported from Ashburton, England

    @virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia is there an outage in Torquay

  • AnimeDeb
    DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • gjp12775
    Graham Palmer (@gjp12775) reported from Borough of Torbay, England

    @MartinDaubney @virginmedia I would be going to an Ombudsmen. Shocking service. I'm with Sky, really great service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • edengem
    Eden Gem (@edengem) reported

    @virginmedia please Help! Just had 3 overseas tech calls trying to solve desktop email error. Last person has now cancelled all email iPhone email then passed me to someone else! Appreciate yr assistance.

  • JustRacingMag
    Chris Simpson (@JustRacingMag) reported

    @virginmedia broadband down in TS5?

  • rabtaylor1981
    Robert Taylor (@rabtaylor1981) reported

    @virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!

  • lindahudson66
    lindahudson (@lindahudson66) reported

    @virginmedia @keithapearson @virginmedia Why don't you call your customer, do the decent thing.

  • kamran360
    Kamran360 (@kamran360) reported

    @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

  • red_bk13
    BK (@red_bk13) reported

    @entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.

  • rebecca_ryder21
    Rebecca Ryder 💙 (@rebecca_ryder21) reported

    @virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.

  • bigoltiddies
    Tigol (@bigoltiddies) reported

    @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

  • jasoncainesmith
    Jason Caine Smith (@jasoncainesmith) reported

    @virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !

  • Witter10995102
    Witter (@Witter10995102) reported

    @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad