Virgin Media Outage Report in Paignton, Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Paignton come from postal codes TQ3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Paignton, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Torquay and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Wi-fi | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kim hanson
(@Kimhans23447750) reported
@virginmedia Hello thankyou for responding I cancelled contract at beginning of April as new price was approx £35 more I have been a customer for over 30 years although giving more than a month notice I was told I would have to pay a fee of £43 + April bill of 58.75 then 61 then 78 up till
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Paul Doyle
(@PaulJCDoyle) reported
@virginmedia No faults, Speed test 107 Mb. That's the issue. Happens intermittently but with frustrating regularity.
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JENKO
(@JENKO_FN) reported
@virginmedia @Junoman_5 Even the personal customer support ask only 'Bot' questions @Junoman_5 . I've been there. Embarrasing company
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Laura Sutcliffe
(@CindyLauraLou_x) reported
@virginmedia your 8th customer agent refused to give us her name and cut off our call, transferring us to another department. We are now sat on hold. AGAIN.
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Laura Sutcliffe
(@CindyLauraLou_x) reported
@virginmedia we are speaking to the 8th person, 2 and a half hours on the phone and counting. 🙃🙃🙃🙃🙃 nowhere near resolving this issue…
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Crypto Investor
(@CryptoQueeenT) reported
@virginmedia your broadband team just cancelled my membership because the WiFi doesn’t work across the house and they wanted me to pay for an extension. They opted to cancel it instead of solving the problem, horrible service after several years. Will never recommend you.
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Daniel Baillie
(@watfordfc09) reported
@virginmedia It’s a shame that you cannot provide a service for someone when a TV box or broadband hub doesn’t work and you want it to be sent to your house that you used to provide the service and now you don’t I would like it back if it’s possible
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Kim hanson
(@Kimhans23447750) reported
@virginmedia I have also spoken with live chat and received an email t say say you’ve closed the complaint
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A
(@4442444its) reported
@GWYB_83 hi there I am having issues with my virgin media connecting to my work VPN. It has suddenly just stopped working. I know it was a while back but did you manage to get yours fixed and working please? Many thanks in advance
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Kerry Herbert-
(@Herbert79Kerry) reported
Anyone else having really pixelated tv from @virginmedia apparently no service issue but webpage to check issues is down