Virgin Media Outage Report in Paignton, Borough of Torbay, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Paignton, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Teignmouth, Kingsbridge, Torquay and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Teignmouth |
Internet | |
| Kingsbridge |
Total Blackout | |
| Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
-
JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
-
Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
-
Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
-
Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
-
Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
-
JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
-
Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
-
Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
-
Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
-
Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
-
JC
(@last_centurion) reported
from
Chudleigh Knighton, England
@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
-
Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
-
Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Pam Donnelly(Holmes)
(@pammieh2003) reported
@virginmedia Only after we got involved AGAIN as he said the agents were again trying to keep him connected despite being explicit that he wanted to cancel. He said your agents then continually tried to confuse him. The last request was not actioned correctly according to yesterday’s agent!
-
Samir Kanani
(@k82_Sam) reported
@virginmedia can someone please explain why I am getting periodic ping spikes and packet loss? This has only started occurring since upgrading to gigabit and never used to happen at 500Mb.
-
Lucy Pow
(@lucy_pow) reported
@virginmedia our WiFi isn't working and the website won't allow me to check the status in my area - is there any outage in the BS15 area?
-
SavvySaverSoph
(@SaverSoph) reported
@virginmedia your customer service is shocking...where have my channels gone....and why didn't I get my technical support call back yesterday....looking to cancel and move back to sky
-
Shorty
(@ClassicSoulDJ) reported
Yet again @virginmedia internet is down every day around this time it goes down and it no explanation- and a standard reply will come back
-
Dean Faulkner
(@dean_faulknerr) reported
@virginmedia Can’t watch certain channels due to error code CS2004 - tried following the usual guidance - no help. Had virgin 8 months and already on my second box. Received an email to inform me my bill will be £117 PM from month 11 as opposed to £79 PM I’m paying now…
-
Leggibreck
(@Leggibreck) reported
@virginmedia Since all help involves 1111 where do you suppose to direct me? I do not have another 3 spare hours to speak to 1111 to get the same outcome. Even complaints about 1111 goes to 1111. Perpetually circling the same foul drain. Please offer a different solution.
-
Dawn Tizzard
(@Dawntizz) reported
@virginmedia I asked for a cheaper deal 7 weeks ago, it never happened, rang again, my refund never came then they cut me off! Was meant to b £45. I spend 6 hrs on the phone last sat, still no further forward as 5 people needed the call while “transferring “ me.
-
Seámus O’nion
(@EightGrew) reported
@virginmedia Hello, the issue has not been resolved, can you please advise what the status of the repair is?
-
kevin haddock
(@codfather1972) reported
@virginmedia The next morning…7:50am! I don’t want to waste time doing this, waste time ringing or on chat as I’ve wasted hours already. Raising a complaint through My VM doesn’t work. No email address? Is the only option left to write a letter?