Virgin Media Outage Report in Paignton, Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Paignton come from postal codes TQ3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Paignton, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Phone | |
| Paignton |
Total Blackout | |
| Paignton |
Wi-fi | |
| Paignton |
TV | |
| Paignton |
TV | |
| Paignton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Phil Steer
(@philipstr) reported
from
Borough of Torbay, England
@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shona Harvey
(@ShonaHarvey19) reported
@virginmedia Been told that a manager will try to unlock my account. If they can't then I'm welcome to leave and cancel my virgin altogether. No-one will follow up on this. I just have to try and log on in the nxt few days
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Luke Jeffery
(@LukeJef07044826) reported
@virginmedia another day another lie no phone call from you or email still no broadband or tv after a week if you are thinking about joining don’t it’s a joke take your money and no customer service follow up
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Souaïb 'cArn' Hanaf
(@CARNDARAK) reported
Just another reminder that @vmbusiness is probably the single worst ISP you could ever hope for, ridiculously unstable internet again the last couple weeks can't work in peace, even if they paid you to use it it would still be a scam can't wait to get rid of it
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MJ
(@mickyjayuk) reported
@dommy_daniel @virginmedia Don't get a Hub 5, they are terrible. I'm on my 3rd in 3 weeks. So many things wrong with them and pods wont connect to them at all. I've given up and ordered my own mesh because Virgin staff haven't got a clue what they're talking about.
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Hans Gruber
(@Peeanay) reported
@virginmedia Having to sit on top of the router to tweet this. That’s with 2 boosters. I can assure you I don’t live in a castle. Pathetic service. Been a customer for years, time for a change as soon as I can.
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justine
(@justy40) reported
@virginmedia Still not resolved or any progress other than another colleague (not IT) asking for the same information already provided over a week. Still can’t register for the app or access out account, shockingly poor service.
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Liz
(@Liz90175518) reported
@virginmedia shocking customer service yet again advised to email my complaint only to get a reply asking me to phone customers services again I don’t think so 9 calls over two days, several agents laterReview my call and honour my price or i will contact CISAS. Ref C-1412221243
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Paul Cooper
(@cryptOOsmart) reported
@virginmedia @LutzSchueler @richardbranson OK… what is going on? Approaching 5 weeks! No WiFi limited TV. NOW… we only have one channel that we can watch and it’s not even the HD one…😡😡😡 Seems like the more you complain the less service you get.
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MJ
(@mickyjayuk) reported
@SiManM20 @virginmedia Hub5 is terrible. Has even more significant wifi issues. Having have 3 this month and appallingly poor customer service from Virgin I've given up and purchased my own mesh.
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alex vaughan
(@almiva42) reported
@virginmedia congratulations, you win the award for worst ever customer service. 8 phone calls and a message of complaint. Your response is a robot email telling me you don't know what you're doing so you can't give me the credit you owe me. #breachofcontract