Virgin Media Outage Report in Paignton, Borough of Torbay, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Paignton come from postal codes TQ3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Paignton, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Paignton, and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot
|
Internet | 3 days ago |
|
Paignton
|
Internet | 3 days ago |
|
Paignton
|
Wi-fi | 4 days ago |
|
Torquay
|
Internet | 6 days ago |
|
Paignton
|
Internet | 2 months ago |
|
Torquay
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Shona Clarke (@ShonaClarke9) reported from Newton Abbot, EnglandNot happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @RobWorthington2 Same issue here 😡😡
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Owen (@Owen_TwoTwos) reported from Borough of Torbay, England@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Speng (@Speng420) reported from Newton Abbot, England@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @martybhoy1979 Having same issue !!!
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JC (@last_centurion) reported from Borough of Torbay, England@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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JC (@last_centurion) reported from Borough of Torbay, England@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Mike Blakeley (@blakersm76) reported from Borough of Torbay, England@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Chris Wright (@saints76) reported from Borough of Torbay, England@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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JC (@last_centurion) reported from Chudleigh Knighton, England@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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Mandy Pearse (@MandyPearse) reported from Teignmouth, England@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Brendan (@brenrich101) reported from Borough of Torbay, England@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jas (@Jas_Krazyb) reported@virginmedia your Internet has really gone down hill, poor service been on hold for 30 mins haven't had Internet for over a week still can't get to the end of it.... Great to see how you guys treat a loyal customer
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Fiona C. MacCarthy (@Fee_McCarthy) reported@virginmedia No… because I’m not your customer and have no login details and my elderly father is too angry to tell me his details. How about YOU look 👀 and sort it out 🤔
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Paul Rockett (@PaulPaulrockett) reported@virginmedia Hi managed to fix by resetting the password - thanks for coming back to me
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Fiona C. MacCarthy (@Fee_McCarthy) reported@virginmedia @virginmedia yep me back again. Guess what? My parents have no service again! Or anyone else in their vicinity of UB5 😡 2nd time this week 😡 I’d never have let them signup if I had known #smoothtalkingsalesrep #falsepromises #vulnerablecustomers
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Jas (@Jas_Krazyb) reported@virginmedia Hi, I've been on the phone for a good few hours with different agents all still haven't sorted out this issue
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Bellaaa (@Annabelle_x_x) reported@virginmedia season 3 episode 8 of manifest is missing?? Can you help?
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Jas (@Jas_Krazyb) reported@virginmedia haven't had Internet for a week after issues with it last month an engineer visited my property sorted out the issue only for it to stop working after 3 weeks again!! I've been a customer for over 7 years always loved your Internet service now I can't wait to leave
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HiFiMan (@HiFiMan5) reported@virginmedia Thanks for responding to promptly. Your website says you know about the fault and expect to rectify the outage by 02:35 tomorrow. (In 7.5 hours time). ☹
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alistair.sterling (@alistairster1) reported@virginmedia @AlistairSterlin Have lost service enough times to know it needs to be down 48 hrs. So no point there. Will they answer the questions I raised - no. So what is the point? I want to know why your “robust” fibre optic cable breaks so often. They never answerd that or others questions - so why now
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Mikey1981 フィッシャーマイク (@Mikey1981) reported@Bundesbag @NOWHelpTeam @Bundesliga_EN Now tv via the sky sports app I believe, select login and there’s options for Virgin and now tv customers as I use it for Virgin media