Virgin Media Outage Report in Paignton, Borough of Torbay, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Paignton, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Borough of Torbay and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
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| Newton Abbot |
Wi-fi | |
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
TV | |
| Newton Abbot |
Total Blackout | |
| Newton Abbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Leech
(@guyrleech) reported
@doctordns @zeninternet When I bought a wireless router after demoting my @VirginMedia one to cable modem only, I didn't think to get one also with 4G capability so I've got the 4G router is standalone in my lab although is connected via network cable too so don't have to WiFi to it
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Joe Johnson
(@joe__johnson__) reported
The user experience of watching Sky Sports F1 on desktop if you're a @virginmedia customer is diabolical.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Robert Fewery
(@fewery_rob) reported
@virginmedia I managed to speak to someone called Michelle about this matter. I received excellent customer service and, as a result, I will be staying with Virgin Media when moving house.
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James Richards
(@JRD3D4) reported
@virginmedia I have called up several times and had the team reset my router. This has been happening for weeks now and you reward customer loyalty with a price hike. Will be moving to a new and better provider.
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Mike Taylor
(@MikeJTaylor96) reported
@virginmedia we have had that many different engineers who have stated it has to 100% be X Y and Z, they "fix it" and then nothing happens. the service still drops frequently.
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Emily-jaye collins.
(@EmzeeJaye) reported
@virginmedia You’re saying you don’t have account access, but one of you did manage to get hold of me via my mobile. So have you had a gdpr breach? I’ve never given my mobile number. Someone from the social media team called, a manager called hetty at 19:17.
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Dean Ferguson
(@DeanFerguson4) reported
@sheppooo @virginmedia this is absolutely appalling. I have experienced similar issues.
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Sarah Parsons
(@Sarahscamp79) reported
@virginmedia we have done that, had countless phone calls and have given up. Had to cancel the contract, and we have been told we will have to pay £210, which when you cannot provide service or help is disgusting. Asked to speak to customer services and have been cut off. #poorcustomerservice
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Mike Taylor
(@MikeJTaylor96) reported
@virginmedia many, many many times over period. latest being last week and every time its left with " a manager will call you back within the hour" nothing happens. A complaint has also been rased again and nothing has happened