Virgin Media outages and service status in Mansfield, England

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Southwell, Ilkeston, Chesterfield, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Southwell	Wi-fi	11 hours ago
Ilkeston	Internet	14 hours ago
Chesterfield	Wi-fi	4 days ago
Ilkeston	Internet	5 days ago
Mansfield	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Tony P (@WorTony) reported 5 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Keith Pates (@KeithCP2) reported 7 minutes ago from Nottinghamshire, England

  @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

• 
  Dave Martin (@flyingscotsmin1) reported 8 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 14 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Stu84®️™️ (@StagsStu84) reported 21 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

• 
  Lencal (@Lencal03) reported 31 minutes ago from Nottinghamshire, England

  @virginmedia Please… Please… Please… ******* sort your **** out

• 
  Richard Loach (@rl1602) reported 33 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Dan White 💙 (@thedanwhite) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia To be sent another SMS and have the call ended? Awful service!

• 
  adam birch (@AdamBirch92) reported 34 minutes ago from Mansfield Woodhouse, England

  @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 35 minutes ago from Nottinghamshire, England

  @virginmedia No, it keeps saying there no problems but there is.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 36 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Ken Godber (@GodberKen) reported 41 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Charlotte 🐨 (@fryingpantheist) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 43 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  Keith Pates (@KeithCP2) reported 47 minutes ago from Nottinghamshire, England

  @virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 49 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  andrew anthoney 🍋 (@andytoon30) reported 51 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 58 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  andrew anthoney 🍋 (@andytoon30) reported 59 minutes ago from Mansfield Woodhouse, England

  @virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better

• 
  Keith Pates (@KeithCP2) reported 60 minutes ago from Nottinghamshire, England

  @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gothguy (@GothGuyGamer) reported 5 minutes ago

  @saltyy_savage start a new contract with virgin media with a new email address, the "new" customers get all the decent prices, sincerely ongoing customer for 10+ years paying £40 for a decent connection

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 8 minutes ago

  @virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise

• 
  tina town (@tinajohnson123) reported 15 minutes ago

  @Benleo @virginmedia We had Virgin media years ago, worst service ever. Go to sky as they are always offering great deals for new customers

• 
  Marttech Solutions (@MarttechSol) reported 15 minutes ago

  We have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.

• 
  Richard Susskind (@richardsusskind) reported 17 minutes ago

  Anyone got any advice on how to get @virginmedia to help solve a problem? My WiFi and TV have not been working since Thursday and I am told the outage in the area may not be fixed until Tuesday. Hard to accept.

• 
  gail hendry (@gail_hendry) reported 19 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  RosyPosy 🌹 (@RosyPosy_kitteh) reported 19 minutes ago

  @IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.

• 
  Wayne Farry (@waynefarry) reported 26 minutes ago

  “when the locals (Irish) don’t have a say in policy, that’s when Americans have an issue with it” what is this dog **** astroturfing of American influence in Ireland? hope (but wouldn’t hold my breath) that the journos at Virgin Media investigate who is funding this kid

• 
  Teresa 💜 (@Terristarfish) reported 26 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  Lucia (@LadyLucia05) reported 26 minutes ago

  @virginmedia Well im hope now and service is still not restored