Virgin Media outages and service status in Mansfield, England

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Southwell, Chesterfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Mansfield	Internet	7 hours ago
Ilkeston	Internet	1 day ago
Ilkeston	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  adam birch (@AdamBirch92) reported 21 seconds ago from Mansfield Woodhouse, England

  @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

• 
  Mark Bell (@67BLADE) reported 3 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Ken Godber (@GodberKen) reported 7 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  andrew anthoney 🍋 (@andytoon30) reported 13 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  B Farn (@aaronfarny_b) reported 14 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Stu84®️™️ (@StagsStu84) reported 15 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks

• 
  Thomas Foster (@Sedontane) reported 15 minutes ago from Newbold, England

  @nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.

• 
  Richard Loach (@rl1602) reported 16 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 16 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  adrian dilks (@ilsonnut43) reported 17 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 17 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  John Puxty (@JohnPuxty) reported 27 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 28 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  Keith Pates (@KeithCP2) reported 29 minutes ago from Nottinghamshire, England

  @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

• 
  🦋💜J e s s i e 💜🦋 (@xxjessiedavis) reported 40 minutes ago from Nottinghamshire, England

  Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia

• 
  Charlotte 🐨 (@fryingpantheist) reported 40 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  Cathy Stoddart (@ceejay278) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

• 
  Keith Pates (@KeithCP2) reported 46 minutes ago from Nottinghamshire, England

  @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

• 
  Gordon Foster (@rainworthgord) reported 50 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Dan White 💙 (@thedanwhite) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Durrant (@je_durrant) reported 3 minutes ago

  @virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything

• 
  Captain Howdy (@colonbarbarian) reported 11 minutes ago

  @denchaser @virginmedia I love my VM broadband, but dealing with their "customer service" team is like banging head against a brick wall. I just renewed my contract, still being charged twice as much as a new customer. Offered me £55 a month then went up to £59 as soon as I went to accept it.

• 
  Bob (@JohnAllum16) reported 12 minutes ago

  @Munchhhhh @virginmedia Typical case of fixing something that wasn’t broken

• 
  Adrian Oso (@AdrianOso7) reported 12 minutes ago

  @virginmedia I've sent private messages and they just ask me to call VM and get an engineer in. The engineer's conclusion seems to be that it's not worth the effort to extend the network by 10 metres, via a footpath which I own. And that's bang in the centre of a village right outside London.

• 
  KevJ (@KevvyJ63) reported 15 minutes ago

  This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!

• 
  David Gardner (@LeylandDavid) reported 20 minutes ago

  @virginmedia No problem. I believe in calling out poor service, and passing on compliments when required. Although the service was out all night and all morning, you came through for us when it mattered. I'd have been stuffed if it had been a work day, as I work from home. Well done today.

• 
  Dan Murfitt (@danmurf) reported 23 minutes ago

  @virginmedia I can’t seem to watch any of the Sky Sports+ channels. Can see others have the same problem too. When will this be fixed? Thanks

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 23 minutes ago

  @virginmedia @D4N7O Been broken for over 2 weeks!

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 24 minutes ago

  So @SkySports plus is not working again on @virginmedia meanwhile @SkySports are showing the same rugby match on 3 channels instead of showing 1 match per channel so people can actually watch!

• 
  Peter Cotton (@pcisaram1956) reported 24 minutes ago

  Any one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia