Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Alfreton, and Worksop.

City	Problem Type	Report Time
Mansfield	Total Blackout	4 days ago
Mansfield	Wi-fi	4 days ago
Ilkeston	Internet	4 days ago
Ilkeston	Wi-fi	7 days ago
Chesterfield	Internet	8 days ago
Chesterfield	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  David O'Hanlon (@calmspacecoach) reported 6 minutes ago from Nottinghamshire, England

  @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

• 
  Ian (@speedyred711) reported 15 minutes ago from Nottinghamshire, England

  @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

• 
  David O'Hanlon (@calmspacecoach) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

• 
  Richard Williams (@rlswilliams) reported 21 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  Andy Whitley (@arnoldbiker) reported 22 minutes ago from Mansfield Woodhouse, England

  Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

• 
  Richard Williams (@rlswilliams) reported 28 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 28 minutes ago from Eastwood, England

  @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

• 
  David stone (@stoneyboyblue) reported 28 minutes ago from Mansfield Woodhouse, England

  @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

• 
  darrell bush (@manics1975) reported 30 minutes ago from Mansfield Woodhouse, England

  What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

• 
  David O'Hanlon (@calmspacecoach) reported 31 minutes ago from Nottinghamshire, England

  @virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop

• 
  TheRealCraig (@AnIndividualist) reported 33 minutes ago from Annesley, England

  Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

• 
  Peter Walker (@woolly80) reported 34 minutes ago from Nottinghamshire, England

  @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

• 
  Malc Shenton (@shennty) reported 34 minutes ago from East Bridgford, England

  @virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here

• 
  Jono Bradley (@niijonodhg) reported 48 minutes ago from Ilkeston, England

  I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

• 
  Benji (@BenjaminBoothe) reported 50 minutes ago from Nottinghamshire, England

  @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

• 
  Peter Walker (@woolly80) reported 52 minutes ago from Nottinghamshire, England

  Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

• 
  Peter Walker (@woolly80) reported 53 minutes ago from Nottinghamshire, England

  @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

• 
  2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported 55 minutes ago from Nottinghamshire, England

  @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

• 
  Jason Fowler (@JaceFowler) reported 59 minutes ago from Annesley, England

  @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

• 
  Steve Sulley (@SteveSulley1) reported 60 minutes ago from Nottinghamshire, England

  Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LOC OPS (@loc_ops) reported 1 minute ago

  @virginmedia Router reboot “resolved” the problem although I didn’t get a chance to confirm there actually was an issue. Can routers be manually rebooted from your end on demand?

• 
  Amr Gawish (@agawish) reported 2 minutes ago

  @virginmedia I have an account number and an area code, and have a phone password and everything. You can and you are able to track down all of this. Otherwise the service wouldn't have been able to eventually install, would it?

• 
  AmyLeigh (@Amy_LeighC) reported 2 minutes ago

  @virginmedia EVERY time I want to use the internet to watch TV at the moment it won’t connect, it’s the room next door, why is our connection so poor!!

• 
  Dee Deakin (@DeakinDee) reported 2 minutes ago

  Why are @virginmedia incapable of answering the phone to discuss our account! The only number we can get through to are the faults dept in South Africa. Don’t offer call backs, absolute joke. Very unhappy customer 😡😡

• 
  🇪🇺🇬🇧Fat Male Model 🇺🇦🇺🇦#FBPE #Rejoin (@fatmalemodel) reported 4 minutes ago

  Never ever EVER use @virginmedia They are utterly ******* useless, they ****** up my order as a new customer, so I‘ve got a new broadband provider asap but their ineptness means I still have no internet despite successfully leaving those shitgibbons within 14 days of non-service

• 
  Paul Jukes A874036 (@UnicornRunning) reported 6 minutes ago

  @virginmedia Re: Step 3 - when I said I was not happy with the offer over the phone I was not given the opportunity to escalate this to either a manager or senior manager. Your customer service policies are not being followed.

• 
  PM (@philmck74) reported 7 minutes ago

  @virginmedia hi , my tv remote is damaged and not working. I have tried to order a new one through the website/app but message appears saying ‘oops the page your looking for isn’t there’ and so cannot order a new one. Can you help? Thanks

• 
  Paul Jukes A874036 (@UnicornRunning) reported 9 minutes ago

  @virginmedia Well, seeing as Step 3 wasn't followed through, we don't have much choice. I'll also cite the other phantom calls issues on your customer forums

• 
  James (@JimbobzP90) reported 11 minutes ago

  @HGTribute12 @virginmedia I have called customer services They have no idea either, the person said to me on the phone that they can see my equipment is not receiving a signal... Yeah because there is definitely an outage

• 
  Paul Jukes A874036 (@UnicornRunning) reported 11 minutes ago

  @virginmedia We have a complaint raised and you have not been helpful. The phantom premium rate calls on the bill were not made, but you insist they were. An engineer has been out to check for crossed wires but another VM reply to my wife said this wouldn't make a difference.