Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Mansfield come from postal codes NG19 and NG18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 12/12/2025 03:00

December 12: Problems at Virgin Media

Virgin Media is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Nottingham, Sutton in Ashfield, Alfreton and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia Ok, but surely it’s a site issue.

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • AndyPusey Andy Pusey (@AndyPusey) reported from Nottinghamshire, England

    Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England

    @virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @virginmedia Yes its a problem everywhere not my box

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • jamesda31316845 james davis (@jamesda31316845) reported from Worksop, England

    @Epithemiou @virginmedia Looks like loss of signal, or interference from another device too near virgin box ?

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • ismith1968 Ian 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇷 (@ismith1968) reported from Nottinghamshire, England

    You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    Is anyone's @virginmedia not working??

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • little_witch Amy-J (@little_witch) reported

    @virginmedia Yes but to run diagnostic checks, you do need your last name. Also, that doesn't help the fact that system has said there are no issues in my area and has said that all the time the issues have been happening. 1/2

  • YokoMaximus Markus Maximus (@YokoMaximus) reported

    @virginmedia Daily outage started now.

  • adsnkizmummy Tara King (@adsnkizmummy) reported

    @virginmedia are committing fraud on their customers,I had an agreement & now they are trying to take more money without me signing the new agreement. Managers never phone back as promised. Check your direct debits everyone #virginmedia #shitservice #fraud

  • SNChurchman Scott Churchman (@SNChurchman) reported

    @virginmedia It says no connection issue, try n reboot the hub. Already done this and get same issue. Is there any work going on in my area? DY5

  • _Rimal Rimal 🏁 (@_Rimal) reported

    @virginmedia I want to make a complaint over billing and how much time I've wasted with various call centre staff who haven't helped or cut me off. I'm not going through another hour on your standard line 150 - the foreign call centre can't help as they work to a script. I want a UK number.

  • dan371971 Danny Hutchings (@dan371971) reported

    @virginmedia Complaint put in but it’s going to take up to 28 days to resolve!!!!!!

  • little_witch Amy-J (@little_witch) reported

    @virginmedia I've managed to brute force a way to see my actual service status (your system does not like long names). It says there are no errors in the area. This is an error that has been ongoing since the 6th! It does not take 5 days to update a service status. 1/2

  • mattd1981 Matt Dickinson (@mattd1981) reported

    @virginmedia They didn’t advise anything. they dont want to listen, don’t understand what’s being said, and they don’t seem to want to help. I want to speak to someone that is UK based that speaks English as their first language and that might understand what I am saying.

  • _shannonC shanny C 🌹 (@_shannonC) reported

    @virginmedia I’ve told you multiple times, the issues start in the evening. i pinhole reset as advised and it didn’t work. the internet upload speed is unusable every single evening and has been like this for over a week.

  • rationalist44 Rationalist44 (@rationalist44) reported

    @virginmedia Virgin I am simply asking you to behave decently to a VERY loyal customer. I want to continue at the same price I've paid for 20years -the same price you charge new customers -I don't want to hear fantasies about "discounts" that your lawyers made up. >> cc: @financialombuds