Virgin Media Outage Report in Mansfield, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Mansfield come from postal codes NG18 and NG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Chesterfield, Ilkeston, Sutton in Ashfield, Worksop, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Phone | |
| Mansfield |
TV | |
| Nottingham |
Internet | |
| Nottingham |
||
| Mansfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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Malc Shenton
(@shennty) reported
from
East Bridgford, England
@virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
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Benji
(@BenjaminBoothe) reported
from
Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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2Kanes⭐⭐⭐⭐⭐⭐
(@JusTWriGhT92x) reported
from
Nottinghamshire, England
@notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tahera elwell
(@KingPrawnBhuna) reported
@virginmedia C-0705212053 , this complaint isn't even on the system, you keep telling me you have rang me but ive had my phone on me all day and you haven't, i really am fed up. I have bought this package in good faith and feel that you have really not upheld your side.
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Darren Willis
(@Willo3186) reported
@virginmedia If that would it takes for you to actually phone me and fix the problems that’s all I can do. I’ve tried phoning 20 times and tweeting. Im only able to use half your service because it doesn’t my work. Yet you want me to pay full price
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Darren Willis
(@Willo3186) reported
@virginmedia I tried this but sadly you employe rude and people that refuse to do anything. I’m literally trying everyone to get help from you but you won’t do anything. I have cancelled my dd so no payments will be able to be taken. Maybe then someone actually might phone and help
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Ines Alexander
(@InesKadunc) reported
Appalling customer service from @virginmedia !Truly shocking trying to get a phone contract from Saturday,with promised next day delivery,passed checks and numerous chats,have no idea what is happening! No phone,no concrete information. Making me want to cancel the whole thing!😡
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Tomas Ramirez Sarduy
(@TomSarduy) reported
@virginmedia I tried that 20 times already. The issue is not with the speed, or with the service status. It's with the package loss and late packages. And it happens every day, and it means I can't play any FPS games even if I pay > £60/month for this service.
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Tomas Ramirez Sarduy
(@TomSarduy) reported
@virginmedia another weekend @virginmedia with internet drops, package loss... every weekend, same issue.
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Ryu Misukiri
(@RMisukiri) reported
@Amadeus_SW @DJRavine @virginmedia That is just terrible for lack of better words.
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Ben Kasuba
(@ben_k1234) reported
@virginmedia Yes there was! Luckily it was only down for 4-5 hours today. Still does not fill me with confidence, I could miss an exam in that time...
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Hoy te Hablo de
(@hoytehablode) reported
Hey @virginmedia Is time for you to improve the Upload speed, we are not in the 90s anymore and internet has changed, having 500Mb Down and 35Mb up is ridiculous. I understand DOCSIS won't give symmetric speed, but at least 100 Up should be the standard.
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Lottie Lewis
(@LottieHistory) reported
My mum hasn't had @virginmedia services properly for months. She has pixelated TV, dead landline, and internet being down for hours at a time. They've told her @Ofcom says she can't have any compensation. Does that sound right?? They also keep extending the date it will get fixed