Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Chesterfield, Alfreton, Ilkeston, Kirkby in Ashfield, Worksop and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Chesterfield |
Internet | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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steve
(@GI35ON) reported
from
Ollerton and Boughton, England
@virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.
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Richard Clark
(@richardcclark) reported
from
Nottinghamshire, England
@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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Craggy 🔴⚪️
(@radfordred) reported
from
Nottinghamshire, England
You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia
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MS Estates
(@MS__Estates) reported
from
Nottinghamshire, England
@vmbusiness is there a problem in the NG7 area please?
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Steve
(@SteSsilver900) reported
from
Nottinghamshire, England
@virginmedia Dont offer help then.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
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Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Hewitt
(@iamnotniles) reported
@JoshxReid @scottygb @virginmedia Does the 360 EPG update or does it only affect TiVo users? It used to be a problem with V and V+ boxes back in the day too.
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Rajiv Dhir
(@rajiv_dhir2) reported
@marylovestosurf @virginmedia Not sure anyone would use virgin briadband/ fibre. When I was looking for a new provider that was the first One I totally dismissed from my list. So many of my friends told me how terrible the service has been over the years. They have all moved to other providers.
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Lex
(@stavrosRN) reported
@virginmedia @Ofcom can you help or do I need to instruct a solicitor?
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Hugh Baillie-Lane
(@BaillieHugh) reported
@virginmedia You came to 'improve' our area's broadband (with no prior warning) on Friday 10th Dec and still no broadband today! How are we supposed to WFH? Service check yesterday said you were fixing fault but now says fine. Please communicate with us!!
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rich*
(@rich_234) reported
@virginmedia our broadband has been down all morning, please sort it
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Elaine Crory
(@ElaineCrory) reported
@virginmedia I talked to an advisor online and they helped as much as possible, but the issue is beyond them because Virgin have deactivated my phone because I upgraded, however although the contract was signed on 3rd my phone won't arrive till after 20th. Shambles leaves me without a phone
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Leila
(@leilaander) reported
@virginmedia Ok thanks I deleted it. I just don’t see how you could help without it? Anyway nothing works wired or non wired at the moment
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Grizzo Renders
(@GZOUKStudios) reported
@virginmedia When I've contacted BOTH of you lot TEN times within a week to see what on earth is going on. There's been no help on either end, maybe I should look into a competitor.
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TheRealQuarryTroll
(@RealQuarryTroll) reported
@nazerino @virginmedia The 2G/5G thing on the hub is atrocious. Doesn't work at all. You can go into the Hub settings and separate them so you can see 2G and 5G. Can't explain how to do it now as not at home. Works 100x better when you do it though!
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Min Yoongles - #BLM #FreePalestine
(@nazerino) reported
@virginmedia I’ve got a booster in the room, it work okay when I wfh for meetings but for online studying it has been terrible. My options to switch from 2G and 5G aren’t even available despite me completely resetting the hub. Is there anything that can be done about this