Virgin Media outages and service status in Mansfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (50%)
- Wi-fi (33%)
- E-mail (8%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mansfield, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Southwell, Chesterfield, Mansfield, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 7 days ago |
|
Ilkeston
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Mark ๐ณ๏ธโ๐๐บ๐ฆ (@mocktanza) reported from Nottinghamshire, England@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely werenโt informed
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๐๐J e s s i e ๐๐ (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia No, it keeps saying there no problems but there is.
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, EnglandAfter waiting in all afternoon and cancelling a social occasion and delivering a customerโs potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, itโs a good job I work from home ๐ก
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a ยฃ99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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andrew anthoney ๐ (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is ยฃ120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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PoGo TL: 47 (@brenden_yemm) reported from Worksop, England@virginmedia FIX YOUR ****! WE PAY ยฃ200 A ******* MONTH FOR YOUR WIFI TO BE LIKE DOGSHIT
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I see another automated bill came through today for ยฃ278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE
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๐ฆ๐J e s s i e ๐๐ฆ (@xxjessiedavis) reported from Nottinghamshire, EnglandVirgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough ๐ค๐ @virginmedia
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adrian dilks (@ilsonnut43) reported from Ilkeston, England@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Dan White ๐ (@thedanwhite) reported from Nottinghamshire, England@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Mark Simms (@marksimms3) reported from Selston, EnglandI want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives upโ battle ..what a terrible company.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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DaveInNotts ๐ฌ๐ง+๐บ๐ฆ (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is itโs screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Dan White ๐ (@thedanwhite) reported from Nottinghamshire, England@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Lencal (@Lencal03) reported from Nottinghamshire, England@virginmedia Pleaseโฆ Pleaseโฆ Pleaseโฆ ******* sort your **** out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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๐ ๐ ๐ ๐ ๐ (@P0lyblank) reporteddo not get ******* virginmedia as your wifi plan they ****** up installing this **** and it cuts you every 5 seconds
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tracey johnson (@traceyjohnson44) reported@virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.
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๐ (@southsugliest) reportedAny updates on the signal issue in SM4? @virginmedia
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Rapidlygreying (@rapidlygreying) reported@virginmedia @D4N7O Not working in swansea
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Elaine Walsh (@mabaker_moz) reported@virginmedia here we are again โฆ wfh and itโs been impossible since lunch time. Dublin 6W area . When is expected return to service ? Service checker says thereโs a fault
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Iestyn T Davies (@iestyntdavies) reported@virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?
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Dale Ash (@discoDA1875) reported@virginmedia Sky Sports Plus not working. Sort it out.
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Savannah (@justicenowxxx) reportedO2 @O2Help @VirginMedia This complaint has involved 25+ written exchanges, contradictory information, refusal to provide a senior review, and now a complete service failure abroad. I need O2 to fix roaming immediately, refund any charges, and review goodwill compensation properly
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(Re)Search & Destroy (@TruthAsylum121) reportedTHREAD 8 โ THE DEVICES Connectivity is only useful if people have something to connect. This takes us to Solidaritech in Bradford. The organisation was established in 2017 to refurbish unwanted technology and provide it to refugees and asylum seekers. It works with laptops, desktops, tablets and smartphones. The cumulative figure is now more than 5,000 devices since 2017. But that isnโt simply historical. Solidaritech is still operating. In 2025, Bechtle partnered with Solidaritech to repurpose 857 devices, including phones, laptops, PCs and tablets, which were donated to asylum seekers and refugees. Then there is Migrant Help. Through Community Calling, smartphones and free data have been provided specifically for asylum seekers and survivors of trafficking and modern slavery. Virgin Media O2 reported that Migrant Help had received 1,250 devices and free data, with a further 5,000 devices planned. Screen Share UK also received funding to provide devices, connectivity and repair training to refugees and asylum seekers. Its trainees then repaired and redistributed devices to other refugees. The device itself has therefore become part of an ongoing system. Technology is collected. It is refurbished. It is connected. It is distributed. And sometimes the recipient is taught how to repair the next device.
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John Bhoy Walton (@walton_bhoy) reported@virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?