Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

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The latest reports from users having issues in Mansfield come from postal codes NG19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 12/10/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield, Alfreton and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @virginmedia trying to work a night shift and your broadband keeps going down 😔

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

  • ismith1968 Ian 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇷 (@ismith1968) reported from Nottinghamshire, England

    You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • smythe1973 Kevin Smith (@smythe1973) reported from Mansfield Woodhouse, England

    @virginmedia Problems again!!! 😡😡😡

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England

    @virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • melodiouscode melodiouscode (@melodiouscode) reported

    @virginmedia Your entire customer service setup is a joke, I have had staff tell me to "do as I am told" rather than listen to me. I have had staff refuse to identify themselves and just repeatedly tell me "you have a security problems" (wasn't a scam as confirmed by you).

  • Ponty100mph Ian Pont 🇬🇧 (@Ponty100mph) reported

    @virginmedia If you move to an address that is outside of the service area during any minimum period you MAY need to pay the early disconnection fee

  • dynastygaur2021 roger48🇬🇧🇮🇳 (@dynastygaur2021) reported

    @virginmedia I am your Broadband customer. My broadband is supposed to give me 200mb according to the contract but it is not giving me more than 16mb.which is way too low? Half of the time it's down for the past few months. It's difficult to contract u nowadays, why?

  • craigs06 ¿craig? (@craigs06) reported

    Whats the latest excuse for my Internet connection not been stable today? @virginmedia can't wait for the merger with @O2 imagine phone signal will get worse if we look at the current state of affairs. !

  • HotRicos twink18 (@HotRicos) reported

    @virginmedia sort your overpriced wifi out is absolutely shockingly ****

  • SharonSmorenbu1 SharonSmorenburg (@SharonSmorenbu1) reported

    @virginmedia We have been suffering intermittent service all week. Since 5 hours ago, no internet. NOT acceptable as I am working from home! When will this be fixed??

  • nickswatton Nick Swatton (@nickswatton) reported

    @virginmedia I’ll do that again but that will be the 4th time I have done that this afternoon. Maybe I should bill you for the time wasted which might make the focus on providing a reliable service a little better

  • AmyMitc60288704 Amy Mitchell (@AmyMitc60288704) reported

    @virginmedia I have sent multiple emails and spend countless hours trying to get through to your whatsapp/webchat service as I work hours 9am-6pm it has meant that I could not call. But to now disconnect my Internet but yet all my bills are paid with you?? I need to be contacted!

  • DJCWrites Douglas Creighton (@DJCWrites) reported

    .@VirginMedia, it is simply unacceptable to hang up on a customer, just because the notes on your system (after all your "muck"-ups) make solving an issue too complicated. I'm not responsible for your lack of coordination. Don't punish me.

  • ibble_obble_out Aoife Ferguson (@ibble_obble_out) reported

    @VirginMediaIE love spending my holidays on hold to virgin media for over an hour! Second time today too. What is going on with your customer service?