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Virgin Media outages and service status in Mansfield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Mansfield, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 20, 11:11 AM GMT+1.
  • 87% Internet (87%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Mansfield come from postal codes NG19 and NG18 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 20: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Chesterfield, Ripley, Alfreton, Southwell, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Ilkeston Internet 8 hours ago
Ilkeston Internet 4 days ago
Mansfield Internet 7 days ago
Chesterfield Internet 9 days ago
Ilkeston Internet 9 days ago
Ilkeston Internet 10 days ago

Nearby cities with recent reports

Ilkeston

2 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • groomyxs
    David Groom (@groomyxs) reported from Ollerton and Boughton, England

    @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • emroo21
    Emily Rooke (@emroo21) reported from Woodthorpe, England

    @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

  • TheG0000ner
    Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

  • claireglenton
    Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

  • aaronfarny_b
    B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.

  • vapourstoreuk
    The Vapour Store (@vapourstoreuk) reported from Worksop, England

    @virginmedia Yes I did, almost daily. The bot on your site suggested to call customer services, but still can get through.

  • _teecarts
    tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • castusthered
    I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • WafcSean
    Sean (@WafcSean) reported from Nottinghamshire, England

    Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄

  • richardcclark
    Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

  • GI35ON
    steve (@GI35ON) reported from Ollerton and Boughton, England

    @virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

  • 67BLADE
    Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • rainworthgord
    Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SU__Crypto
    S.U (@SU__Crypto) reported

    @HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.

  • Paulfoster_64
    Paul foster (@Paulfoster_64) reported

    @virginmedia Rh117ef internet down again! This service is absolutely dog ****!

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    @virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.

  • pompeyrigs
    nick rigby (@pompeyrigs) reported

    @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

  • PeterOuld
    Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported

    Hey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.

  • safcpete67
    safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported

    @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

  • tomcity1
    tom (@tomcity1) reported

    @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

  • DiBrander
    🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported

    Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.