Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Alfreton, and Worksop.

City	Problem Type	Report Time
Mansfield	Total Blackout	2 days ago
Mansfield	Wi-fi	3 days ago
Ilkeston	Internet	3 days ago
Ilkeston	Wi-fi	6 days ago
Chesterfield	Internet	7 days ago
Chesterfield	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Zak Horton (@zakhorton) reported 56 seconds ago from Nottinghamshire, England

  @virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi

• 
  Tom Patterson (@TAPatto) reported 3 minutes ago from Nottinghamshire, England

  @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

• 
  Realoldguy/newpc (@NewpcOldguy) reported 5 minutes ago from Hucknall under Huthwaite, England

  @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

• 
  Ashley neville (@Ashneville1970) reported 9 minutes ago from Annesley, England

  @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

• 
  martyn english (@martynenglish2) reported 10 minutes ago from Blackwell, England

  @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

• 
  Daniel Palfi (@danielpalfi) reported 20 minutes ago from Annesley, England

  @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

• 
  Jax (@CarnorJax87) reported 20 minutes ago from Annesley, England

  @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

• 
  Tom Patterson (@TAPatto) reported 23 minutes ago from Nottinghamshire, England

  Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

• 
  Steve Sulley (@SteveSulley1) reported 24 minutes ago from Nottinghamshire, England

  @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

• 
  ryan tobin (@razzo1) reported 30 minutes ago from Eastwood, England

  @virginmedia sort football out on redbutton #awful

• 
  Rebekka (@Rebekka35194230) reported 34 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages

• 
  I NeedADream-Y1choir (@castusthered) reported 37 minutes ago from Nottinghamshire, England

  @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

• 
  Tom Patterson (@TAPatto) reported 39 minutes ago from Nottinghamshire, England

  @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

• 
  martyn english (@martynenglish2) reported 40 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  Mark Simms (@marksimms3) reported 41 minutes ago from Selston, England

  Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

• 
  Diana Brown (@dibr150201) reported 51 minutes ago from Ravenshead, England

  @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

• 
  Steve Sulley (@SteveSulley1) reported 56 minutes ago from Nottinghamshire, England

  @1robeson @virginmedia Any joy .. still not working

• 
  Ethan Clarke (@stigzy) reported 57 minutes ago from Ilkeston, England

  @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

• 
  Juebb (@juliebuxtonberr) reported 58 minutes ago from Ilkeston, England

  @virginmedia my red button for sky sports isn’t working please help ! #nffc

• 
  Mark Butterworth (@markyb82) reported 59 minutes ago from Nottinghamshire, England

  @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LondonRando (@blobbybobber) reported 4 minutes ago

  @catmur34 @virginmedia Similar to James. We called to say the complaint was ignored, they gave us a number C-170222706. Then we get an email to say it’s closed. Ok… we will be going to @ofcom. What a joke.

• 
  Tom Bycroft ❤🥁 (@BycroftTom) reported 5 minutes ago

  @virginmedia Over the phone agent was so rude and not helpful at all sick of your company i bought new contract and now been told no to get 3 wifi boosters which am entitled to

• 
  David (@D_Law666) reported 12 minutes ago

  @virginmedia @virginmedia My point was really about your call centers causing more problems than solving them. Miscommunication has ended up with a technician coming out to the house when he isn't really needed. I was originally told all I needed to do was swap a new box for an old one.

• 
  xxDonnaxx 🌸 (@donnaxx_xx) reported 17 minutes ago

  @virginmedia 1gb broadband is useless with hub 4. Son has been told he needs to buy a mesh router or put up with no wifi. Having to connect to mobile for teams calls and you won’t let him go back to hub 3. Service is disgusting

• 
  Ian1558 (@Ian1603) reported 19 minutes ago

  @virginmedia Thanks - still issues but I have checked the service status site and that site has confirmed I still have issues. Asked me to check again in four hours. If still not fixed they will book an engineer

• 
  Patricia F (@patfxl) reported 19 minutes ago

  @virginmedia I have signed in my account to check many times now and followed all the usual reboot... and done hard reset as discussed with your team. There is obviously an issue at a different level but there is no communication

• 
  PEMPEHREMPE (@Theoola1) reported 19 minutes ago

  Virgin are fools. How can they reduce my unlimited phone data and now my signal coverage is moving mad. Can’t even keep up 4g @virginmedia

• 
  katie hoolahan (@spacked) reported 21 minutes ago

  @virginmedia To even get the option to talk to someone I have to be willing to have my internet restarted/turned off for a bit, but I can't because it would interrupt my housemates that need it for work. Then phone lines are closed outside the hours that its okay for me to do that.

• 
  Bill Duncan® (@Real_BillDuncan) reported 25 minutes ago

  @virginmedia Your lieing to a #Loyal customer been on the phone and your telling me £57 a month is the cheapest you do,its all LIES. #TheCustomerIsAlwaysRight

• 
  Phil (@phil_miller87) reported 27 minutes ago

  @virginmedia The complaint was raised through your WhatsApp. I have spoke to them again today. They said it's not possible to ring me. I showed them the screenshot and then said sorry, we will ring you within 2 hours. 5 hours later still nothing. sthey are as useful as a chocolate teapot