Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

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The latest reports from users having issues in Mansfield come from postal codes NG19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 12/11/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield, Alfreton and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia had this issue all night, not acceptable!!

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • frog_j Jonathan Bullimore (@frog_j) reported from Brimington, England

    @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • smythe1973 Kevin Smith (@smythe1973) reported from Mansfield Woodhouse, England

    @virginmedia Problems again!!! 😡😡😡

  • Frizzx PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia just got my bill through when I’ve not had WiFi for most of the month...can’t even log onto their website to register for loss of service. This is becoming a joke now. 🙄

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • ismith1968 Ian 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇷 (@ismith1968) reported from Nottinghamshire, England

    You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • gazsaj gareth jones (@gazsaj) reported from Nottinghamshire, England

    @virginmedia is there an issue in ng5 area. As tv net gone down got code c133 and. Tried looking at service update and page not displaying help please

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @virginmedia trying to work a night shift and your broadband keeps going down 😔

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hafiz_11120 Hafiz 🇧🇩🇬🇧 (@hafiz_11120) reported

    @virginmedia What help you can offer which your customer service can’t offer? You been directing all the complaints to your website on here. How that helps?

  • JT_Schmidt Jakob Schmidt (@JT_Schmidt) reported

    @virginmedia @robbie_ferguson Shocking customer service - called multiple times this morning, getting passed from team to team, being asked for my password countless times. Every time I mention that I want to cancel my services as I am leaving the country the line gets cut. Expecting support today!

  • sarah_dentonn Sarah (@sarah_dentonn) reported

    Hello @virginmedia ? Anyone there? No one answering phones. There is no mobile service in Geddington Northants and it’s been going on for days. What’s happening???

  • karynmoo MrKaryan (@karynmoo) reported

    @virginmedia hi, is there anyway I can get help with my tv box acting up, some channels are missing completely and some are unwatchable and trying to phone hasn't resulted in any help. Very frustrating given all the internet issues we have had recently too.

  • LeeBroadbridge Lee Broadbridge (@LeeBroadbridge) reported

    @virginmedia I've been getting in contact regularly about this issue. Tests have already been run but I'm having he same issues. It takes me forever to get through to you or I cant get through at all

  • sbuckmaster Sarah Buckmaster (@sbuckmaster) reported

    @virginmedia I never got through to the customer service - the end of the film was completely stop-start so we gave up and still haven’t been able to watch the whole thing.

  • Ady86016248 Ady (@Ady86016248) reported

    @virginmedia Thanks for getting back. Yes I've pinhole reset 3 times now. Now I have 'no access to server' on any of my devices, WiFi or ethernet. I spoke to someone yesterday who put me in touch with 'device management' but they said since its all my devices affected they can't help.

  • gillyn4 marie (@gillyn4) reported

    @virginmedia I’d just like an engineer to sort it out please ASAP. I’ll be ringing again today and if not I’ll be terminating my contract. I must of tried nearly 10 times ringing already and no one can help, thank you.

  • PatrickJack84 Patrick Jack Whelan (@PatrickJack84) reported

    @virginmedia hi guys! I placed an order for a new phone contract last week.. I’ve heard nothing back! I called on Saturday & was told I would have a call on Monday to confirm a few details.. nothing. I really need to get this sorted as I need a phone! Can you please help?

  • Ryan_Parfrey Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England

    @virginmedia still no response to my complaint a month ago