Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

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The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 09/11/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Alfreton, Skegby, Worksop, Ripley, Belper and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

  • paul_gibbo921 Paul (@paul_gibbo921) reported from Worksop, England

    @virginmedia your customer service is appalling i only wanted to remove skysports and by sports from my current package but now im thinking of cancelling the whole lot absolute joke of a company

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.

  • GrahamCooper61 Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England

    @virginmedia how much will I owe if I cancel now. my contract ends in may please

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • Frizzx PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _ad_astra_ Kirsty R (@_ad_astra_) reported

    @virginmedia I've been on trying to sort out a missing order with the chat service. They've connected me to customer relations and now I've had a message saying they closed at 5! What can I do?

  • LeeBroom10 triggeredfinger (@LeeBroom10) reported

    @SaraFCBi What's that little **** Macron doing on the Virgin Media logo shaped stage?

  • Reecenichols93 Reece Nichols (@Reecenichols93) reported

    @virginmedia miss my first 3 installation appointments then have the nerve to tell me they've fixed my issue by rescheduling my appointment for next month

  • 2cd5v8xx49 Tim Santa 🎅🎅🎅 (@2cd5v8xx49) reported

    @virginmedia I haven’t got TV service apart from one channel the remote doesn’t do anything apart from volume , I do have internet, I have tuned TV back onto free view until I get the remote

  • paulnewton1962 paul newton (@paulnewton1962) reported

    @virginmedia I have run test nothing is showing as a problem speed is ok but why does the light keep changing from orange to red back to orange back to red. It's currently showing orange. It's cold

  • Bobby_Drake7 Bobby Drake (@Bobby_Drake7) reported

    @virginmedia I'll look into it, am using the HDMI cable that came with, and no settings changed to my knowledge. I wouldn't expect to have any issues, but did. Also, please do a better job of scheduling a programme to watch please, rather than the 'record and watch' option. Streamline it?!?

  • sai_dusho_bob Bob Allison (@sai_dusho_bob) reported

    .@virginmedia Service status tells@me broadband issue will be sorted by 15:05 today. It’s now 19:26. Any chance of an update? You know, tech company…

  • Joshcc727 Joshua Clarke (@Joshcc727) reported

    @virginmedia It had been came back on and now down again the following day. Still down now and it’s area based as a few in the area have had the same issues please fix the problem asap.

  • Barkerlicious Barkerlicious (@Barkerlicious) reported

    @virginmedia @virginmedia your WhatsApp team telling me earliest engineer is 23rd.we need broadband for our jobs. Can’t not have internet for over a week. What’s going on? What happens if can’t fix on 23rd? No TV or internet over Xmas? Need to zoom our elderly relatives on Xmas day. Help!

  • houldingroom houldingroom (@houldingroom) reported

    @virginmedia As I’ve already said, no, nothing. I find it pretty abysmal you have no other means of discussing this other than on a public feed. Your chat doesn’t work, no email address, no dm, phone numbers cut off…..great service.