Virgin Media Outage Report in Mansfield, Nottinghamshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Mansfield, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Alfreton, and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield
|
Total Blackout | 3 days ago |
|
Mansfield
|
Wi-fi | 4 days ago |
|
Ilkeston
|
Internet | 4 days ago |
|
Ilkeston
|
Wi-fi | 7 days ago |
|
Chesterfield
|
Internet | 8 days ago |
|
Chesterfield
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England@michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same
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Sean (@WafcSean) reported from Nottinghamshire, EnglandImagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄
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Michael Wallage (@Chops_Wallage) reported from Ripley, England@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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kevin lees (@lees_vi) reported from Nottinghamshire, England@LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did
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Mark Simms (@marksimms3) reported from Selston, EnglandI want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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paul (@64derby) reported from Duffield, England@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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RIGGO (@rigg0o) reported from Eastwood, EnglandClass when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, EnglandInternet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England@virginmedia how much will I owe if I cancel now. my contract ends in may please
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adrian dilks (@ilsonnut43) reported from Ilkeston, England@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Archibald (@ArchieSnC) reported@virginmedia Hi! I had an installation due today that was rescheduled at 5pm last night. I work from home and had told my company I'd have internet from today. Can you help me get connected in the meantime? 5G Dongle? Copper? Anything?
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Craig Flynn 🇺🇦 (@FlynnC007) reported@VirginMediaIE hi my internet isn’t working from the modem. It’s showing up as full signal but laptop, phone and smart tv cannot connect. I have reset the modem but still not working. The Virgin Media tv box is working though
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Lynsey Ellis (@22Lynsey) reported@virginmedia my partner made a complaint about continued poor broadband & incorrect bills & response is basically sorry about bill confusion, log a fault and we’re closing your complaint. No resolution the bills are wrong! Can you please investigate
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Miles Furnell (@sneerfulmill) reported@matthewtravels @virginmedia @AlBooth Q4FY21 profit - £917m. They don't really care about people or service. They only care about creating value for shareholders. That's why they make it so hard to leave once you're signed up, and they'd rather sue you for not paying than try to fix the problem that made you leave.
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Seb Lee-Delisle (@seb_ly) reported@virginmedia lol fine, go on then, I would rather use your mythical online chat system but seriously this is getting stupid.
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jamie caines (@jamiecaines2) reported@virginmedia please can you sort your Wi-fi out by BH17 area it’s been going off quite often round here not good enough. Yet you say you’re the best Wi-Fi network in England that’s rubbish
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Scarlet Pimpernel (@SPimpernel1) reported@GBNEWS I'm not paying for that as a customer, if they think they're raising my bills to pay for non essential medical treatment for its staff I'll be voting with my feet. What about staff with actual debilitating illnesses, are they going to pay for that too? @virginmedia
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Iain Dooley (@iainpdooley) reported@CharlotteEmmaUK @Leighlines As a Virginmedia customer, I wonder if I can opt out of paying this premium on my bill? This news might explain the recent price rise... 😬
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Dane Ralston (@DaneRalstonUK) reported@virginmedia Yeah true but given WiFi range I don't think that's an issue in this case.
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damian evans (@jiggymafis) reported@virginmedia I last Emailed on the 5th April as I am on holiday at the moment. They advised that I ring up to speak an advisor if I wasn't happy. But I had rang up numerous times before I resorted to the online complaint.