Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

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The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 08/21/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, Alfreton, Skegby, Worksop, Ripley, Belper and Sutton in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomChesterfield Internet
United KingdomNottingham Internet
United KingdomNottingham TV
United KingdomNottingham Phone

Community Discussion

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Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • ambassador_phil Phil Tomlinson (@ambassador_phil) reported from Nottinghamshire, England

    @virginmedia You are quite simply not listening to my complaint. Thank you but let’s end this convo and I will phone ‘customer retention’.

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

  • BalSanghera Bal Sanghera (@BalSanghera) reported from Nottinghamshire, England

    @Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • mjlappo Mikey Lappin (@mjlappo) reported from Nottinghamshire, England

    @virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼

  • davidrdring David Dring (@davidrdring) reported from Mansfield Woodhouse, England

    There's a special place in hell for Virgin Media's barely English speaking customer service team

  • markbobwright mark wright (@markbobwright) reported from Sutton in Ashfield, England

    @matt_tomo1 @virginmedia Can’t even speak clear English 🙄 to deal with a problem

  • dazfuller Darren Fuller (@dazfuller) reported from West Hallam, England

    @virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!

  • speedyred711 Ian (@speedyred711) reported from Nottinghamshire, England

    @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • gm6016 Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Wifi down again for third time in two weeks. Not good enough @virginmedia.

  • modpies Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • LisaHoppi San Fran Girl (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • chriskeeton Chris (@chriskeeton) reported from Nottinghamshire, England

    @alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.

  • Frizzx PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • mjlangrish MJL (@mjlangrish) reported from Nottinghamshire, England

    Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alanbe2 Alan Bell (@alanbe2) reported

    @virginmedia I'm trying to get through to Customer Relations about a change in contract. I understand you're busy, but 24 hours waiting is ridiculous! @virginmedia #virginmedia

  • GeneralDalgardo General Dalgardo (@GeneralDalgardo) reported

    @virginmedia That is what you promoted yesterday. Verbatim my computer is frozen I am calling IT to fix it. I am on until 8pm(call about 1pm). 8.01pm no call back, waited in for 7 hours. Made 13 previous calls still issues. I think I am owed a call back do you?

  • canviseffects Chris Nichols (@canviseffects) reported

    @virginmedia All over. Calls cutting out and terrible 4g signal. From day one ! Not happy

  • caprih73 Hendri Menney (@caprih73) reported

    @virginmedia why your service is so pathetic. We are a new customer that's been waiting for the last 4 weeks for your so called pre-installation team and back office to email a letter to our managing agent so that the installation can take place #pathetic

  • Chris_________M Chris (@Chris_________M) reported

    @virginmedia Glad we have cleared up @virginmedia treats new customer BETTER than existing customers. @MartinSLewis there’s some good information for the money saving website.

  • tweetvishaln Vishal ⭐️⭐️ (@tweetvishaln) reported

    @virginmedia I reached out to you guys many a times, i was not able to get satisfied answer, you guus charged me around 280£ to break the contract which in first place I never agreed it was extension to my original 18 months contract

  • Jenn_Dover Jennifer Dover (@Jenn_Dover) reported

    Hey @virginmedia, why was I told the reason I have no signal at my workplace was due to a mast problem, but now had a letter to say there is no problem on my account so there is no issue to complain about despite still not having signal.

  • qxVsu2lyDS7dj6A 風陵師太 (@qxVsu2lyDS7dj6A) reported

    @virginmedia @LutzSchueler the most worst thing is VM never provide a valid channel for discussion, all phone call are sales representatives, after wasting 1 hour, they will reply u not their business. Email is unable to deliver, error msg: 550 5.7.1 relaying denied,

  • LaurenD14561930 Lauren Dodd (@LaurenD14561930) reported

    @virginmedia please tell me why I’ve tried to cancel my contract 4 times now and I’ve just had an email tos at my bill is overdue and I owe £102! Absolutely disgusting. 4 times I’ve phoned to cancel. I WILL NOT be paying and I will never take my broadband out with you again

  • IjonoI IjonoI (@IjonoI) reported

    @virginmedia whats going on with your Live TV. Can't login with any browser except Firefox, including mobile. Then Sky Sports is telling me the device isn't registered. (It is). Then when I click device management from your app the website times out. This is ridiculous.