Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Sutton in Ashfield, Alfreton and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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Matt
(@jamawoki) reported
from
Nottinghamshire, England
@virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Carol ✨
(@CarolSaysThings) reported
from
Nottinghamshire, England
@rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@1robeson @virginmedia Any joy .. still not working
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Smith
(@KatePinkSmith) reported
@virginmedia Your messaging service defaulted to me calling. Your service is the absolute pits. Your web forms are unintuitive. The whole experience is disgraceful. @MartinSLewis @MoneySavingExp
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Andy Evans
(@fade2dust) reported
@JiffyRugby @virginmedia I logged a complaint in November and they haven't responded appropriately and tried to close the complaint saying they were unable to reach me - in a pandemic - when I barely leave the house - and work from home!!! Disgusting treatment of customers.
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Char
(@charllou1) reported
@_kosang_ @virginmedia are ****
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Andy
(@aigato1988) reported
@virginmedia I love how your caller today promised to restore my faith in your company with my phone upgrade and it hasn't even been 12 hours before another issue! I think tomorrow I'm going to ring around other providers, long time customer tired of your poor service
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Ben
(@BenBelches) reported
@markymark8017 @virginmedia I cancelled a couple of weeks ago. Total time on the phone was well over two hours. First time the bloke hung up after I was on hold for an hour, second time the girl wasted 40 minutes with 'deals from my manager' etc. It's a nightmare, I'll never go back.
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Anna
(@a__hufflepuff) reported
@virginmedia any news about the internet in Woodford Green? It's been down since 11 am
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Kate Smith
(@KatePinkSmith) reported
@virginmedia My god even the complaint form isn’t intuitive. Is your aim to deter your customers from contacting you?! Guys this is beyond pitiful. @MartinSLewis @MoneySavingExp
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houldall1954 #FBPE 💙
(@houldall) reported
@virginmedia Guess what? I contacted your text service (with a screenshot of your tweet) and no response whatsoever. Maybe some of your depts need to actually speak to each other. I am hugely unimpressed.
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GitteC 💙
(@Gittesimon) reported
@virginmedia also the amount we pay seems to change from month to month and (seems to be random figures)Not the amount we have agreed on. We keep being told one thing, but nothing ever happens, just being filled with BS every single time, just the worst nonsense all the time!😡
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Maire Cubbin
(@memcalea_maire) reported
@virginmedia We are paying for M350 fibre broadband . Can you please let me know if you know what’s happening to cause so many problems . TiA