Virgin Media Outage Report in Mansfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Mansfield come from postal codes NG19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Worksop, Selston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
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Benji
(@BenjaminBoothe) reported
from
Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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Malc Shenton
(@shennty) reported
from
East Bridgford, England
@virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Francis
(@KatieThompson86) reported
@virginmedia I do have a online account to check and it’s all been changed! I’ve tried calling and the online chat takes over a hour to even speak to anyone it’s not very good service
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Aileen Ní Dhonnagáin 🥶
(@aileendonegan) reported
@virginmedia Hiya, my wifi keeps crashing and is really weak since yesterday. Is there an issue with the connection? Do DM me with troubleshooting steps.
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Katie Francis
(@KatieThompson86) reported
@virginmedia Can you direct message me? I didn’t receive any discount! I asked for the same service! You should see it if you go into my account and on the live chat
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Michael Barker PDG
(@PDGTips) reported
@virginmedia internet down for over 12 hours. Tried to get through to customer services and over an hour wait to speak to someone...totally unreliable service...how much compensation am I due?
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Alistair Cullen
(@AlistairCullen1) reported
@virginmedia @CRRobbo Website is down!
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Joe Hufton
(@Joehufton) reported
@virginmedia £245!!! It is grossly unfair. I’m exhausted by you. But it’s okay. I’ll ring you again today ask to raise a complaint (you still haven’t done this) and speak to a manager for the 5th time. And then if you don’t budge I’ll complain to @ofcom & Cisas about policy & service.
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Mark Allison
(@markonthehoof) reported
@virginmedia after one and a half hours on the phone and being cut off twice, I was promised a callback within 5 minutes.. Never Happened, so I'm on hold again for the 4th time #poorservice #nightmareservice
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Carina Ann
(@Carina_spence) reported
@virginmedia spoke to your team over a month ago to sort out my new contract and never heard back! Now can not log into my account to check if it was done
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TJay
(@teejay56) reported
So have been trying to get hold of @tescomobile for the last hour want to switch to @virginmedia for my mobile phone going round in circles if I don't hear from you soon will cancel with my bank
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Gary
(@LordMole) reported
@virginmedia Ok - will just be extremely irritated if it is just a holding letter trying to close the complaint due to alleged no response from my side.