Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

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The latest reports from users having issues in Mansfield come from postal codes NG19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 01/13/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Selston, Ilkeston, Chesterfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomSelston Internet
United KingdomIlkeston Internet
United KingdomChesterfield Internet
United KingdomIlkeston Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.

  • AndreaChipman Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England

    @JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

  • fabs2305 Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • MJNashy Matthew Nash (@MJNashy) reported from Nottinghamshire, England

    @virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • antoniaff17 toni 🌸 (@antoniaff17) reported from Nottinghamshire, England

    2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good

  • sonocop Ndamuwanepi John Ish (@sonocop) reported from Nottinghamshire, England

    Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • rwjdingwall Robert Dingwall 🕷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaSuSumm MSumSum (@MaSuSumm) reported

    @virginmedia outage after outage since June, never had anything close to you minimum guarantee. Every month is a new excuse is a new date. Call me to sort this now

  • thedogger31 darren (@thedogger31) reported

    @virginmedia 51 minutes on hold then cut worst customer service ever ******* useless 😡😡😡😡

  • hemster001 Hema Odedra (@hemster001) reported

    @virginmedia Awful. Been waiting 2 hours to order two boosters for black spots upstairs. This is my 2nd call..... can’t order via their connect app so not sure why they tell you to do that. I just want to be able to use our broadband that we pay for......

  • RobBath Rob Bath (@RobBath) reported

    @virginmedia - 4 days without any internet now. I’ve spoken to about 6 members of your first line support and wasted over 3 hours (and counting) on phone calls that haven’t gone anywhere. This is completely unacceptable.

  • RibWakeman RibWakeman (@RibWakeman) reported

    @virginmedia Just done 3 tests. 93.01 download. 21.05 upload 90.40 / 21.13 91.26 / 21.12 I pay for the 200mb service Thank you for picking up this issue. I appreciate it. No one else has 😞

  • _ajaz_a Ajaz (@_ajaz_a) reported

    @virginmedia Continued...my virgin media account is 219863302. I have been calling VM every day on hold for nearly 2hrs a day passed between dept and dept. I raised complaints and no follows ups. I asked for ombudsman but told you are not yet a VM customer. Install due 19th Jan! HELP!

  • LeeHun Stuey Griffin Not (@LeeHun) reported

    @virginmedia Yes thanks, fobbed off nothing could be done for WiFi signal?? so had to fork out for a mesh system.

  • Ebb1 Eb (@Ebb1) reported

    @Bigfish32 @virginmedia Sorry you had to wait and got cut off. We at VM care only care about your high monthly fees. If we answer your call then more than likely you will want to cancel. So we do not answer. Hope this explanation helps. Stay loyal no matter what. Thanks.

  • ian_plant ian plant (@ian_plant) reported

    @virginmedia can you please explain how following an upgrade to my service I have lost access to my sky sports channels and sky cinema channels despite adding as options on old account and new account?

  • LolaRolla Leah Scott (@LolaRolla) reported

    @virginmedia I have attempted to contact you by phone to cancel my broadband many times but unable to get through. I've sent you notification in writing but have had no acknowledgement. How to I speak to someone to make sure you're aware?