Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

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The latest reports from users having issues in Mansfield come from postal codes NG19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 01/18/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Worksop, Selston and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

  • antoniaff17 toni 🌸 (@antoniaff17) reported from Nottinghamshire, England

    2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • sonocop Ndamuwanepi John Ish (@sonocop) reported from Nottinghamshire, England

    Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.

  • MJNashy Matthew Nash (@MJNashy) reported from Nottinghamshire, England

    @virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?

  • rwjdingwall Robert Dingwall 🕷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • fabs2305 Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • ruth_machin Ruth Machin (@ruth_machin) reported from Burton Joyce, England

    @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen

  • Jamiehickling15 Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, England

    Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • william91080 William Prentice (@william91080) reported

    @virginmedia Yeah hub is working fine. TV360 working fine downstairs connecting via ethernet. Its everything else wireless that is not. Message yesterday was known issue in area and technician was working on it but there have been no updates yet

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia This is exactly the problem. I have been on the phone all day. You absolutely can call me. This is the least you can do considering this terrible service. If you cannot do it, please ask someone in your team who can.

  • docbungle Dr. Whirlington Spinblade (@docbungle) reported

    @virginmedia Hi your colleagues had sorted out a new hub due to current being well bad. However its been over a week since then & have not seen any notifications about it (no dispatch or tracking numbers) and I have no "orders" on my account. Any update would be great

  • shaun_gbs Shaun (@shaun_gbs) reported

    Virgin Media you are by far the worst company I’ve ever had to deal with every single person I’ve spoken to and there’s a lot are totally incompetent not one person is capable of dealing with this situation

  • Vernon_Hatton6 Vernon Hatton (@Vernon_Hatton6) reported

    @virginmedia That sounds brilliant. I can barely wait to spend hours signing up to speak to chatbots. Your customer service is staggeringly bad.

  • uhNoisyy Noisyy (@uhNoisyy) reported

    @virginmedia Yeah checked service status and says there’s problems In my area but been like that for a week now

  • NatalieMarshman Natalie Marshman (@NatalieMarshman) reported

    @virginmedia We have an intermittent service and they were calling to get this fixed. They were advised to call us by you guys apparently. I had been on the chat - not getting anywhere I might add, to get a booster.

  • sciolisthjf Howard Fisher ( @sciolisthjf@mastodonapp.uk ) (@sciolisthjf) reported

    @simonnread @virginmedia That’s part of the reason I have a separate email address personalised to each company of which I’m a customer. If the email doesn’t match the company, it’s a scam, but if it does match and is still a scam it means that company’s database has been stolen.

  • courtmanr rc (@courtmanr) reported

    @virginmedia But the person I was put through to was extremely incompetant. She tried changing my password again which didn't work for her. Then she just tried various tricks to get me off the phone and move the issue on to someone else.

  • zakbrownz Zak (@zakbrownz) reported

    Lost all respect @virginmedia Looking to downgrade package. And the person on live chat has the cheek to say I’ve got it down to £92.75 it’s already less than that now. @Ofcom will enjoy this transcript that’s for sure lots of taking advantage of customers now from virgin media.