Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Alfreton, and Worksop.

City	Problem Type	Report Time
Mansfield	Total Blackout	3 days ago
Mansfield	Wi-fi	3 days ago
Ilkeston	Internet	4 days ago
Ilkeston	Wi-fi	6 days ago
Chesterfield	Internet	7 days ago
Chesterfield	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Angela (@Angela51446402) reported 10 seconds ago from Worksop, England

  @virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march

• 
  eddie toner (@Eddie38309194) reported 1 minute ago from Nottinghamshire, England

  @virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills

• 
  fran (@Jolilfred) reported 10 minutes ago from Nottinghamshire, England

  @virginmedia disgusting that your now saying don’t call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDー19 #SkySportsPause

• 
  Angela (@Angela51446402) reported 14 minutes ago from Worksop, England

  Crap customer service had no service from 10.30 last night and been on chat off and on all day and service is still not great @virginmedia

• 
  Edward Acres RIBA (@edwardacres) reported 17 minutes ago from Nottinghamshire, England

  @virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm

• 
  Nichola Amber Jade (@nicnoodles19) reported 24 minutes ago from Nottinghamshire, England

  @virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 25 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  Lord William Niven (@bigbrawbill) reported 31 minutes ago from Ilkeston, England

  @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 34 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  kel pizzuti (@kelpizzuti) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.

• 
  kel pizzuti (@kelpizzuti) reported 38 minutes ago from Nottinghamshire, England

  @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 39 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

• 
  Angela (@Angela51446402) reported 40 minutes ago from Worksop, England

  @virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours

• 
  Lord William Niven (@bigbrawbill) reported 45 minutes ago from Ilkeston, England

  @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 46 minutes ago from Chesterfield, England

  @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

• 
  andrew anthoney 🍋 (@andytoon30) reported 51 minutes ago from Mansfield Woodhouse, England

  @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

• 
  Priah 🐼✨ (@Frizzx) reported 56 minutes ago from Mansfield Woodhouse, England

  Anyone else having issue with @virginmedia

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 57 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  Roberto Diniro (@primmacoffee) reported 57 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  🙊🙉🙈 (@XereiManjericao) reported 59 minutes ago from Nottinghamshire, England

  @virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported 9 minutes ago

  @virginmedia I first tried to contact you on the 11th of December via your WhatsApp service, it's now the 4th of Feb and I still am yet to speak to anyone!? I understand you maybe busy but this is unacceptable! If your that busy, hire more people to answer customers calls

• 
  DAtwal (@DalSinghAtwal) reported 9 minutes ago

  @virginmedia Yes and rang them multiple times, but why on earth should we contact Yodel when@our contract is with you and not your logistics partner! If there’s an issue YOU should be fixing it…that’s called CUSTOMER SERVICE! Not passing us off to them with whom we have no relationship!

• 
  James (@ProfBorkensnoot) reported 11 minutes ago

  @virginmedia You cut my internet this morning after me raising a complaint on Tuesday about this. Person I spoke to on Wednesday could have halted action but was clear he did not want to. Utterly disgusting customer service, as well as still being able to see the info the data breach was for!

• 
  ⚫️ Sabrina Branwood 🔶 (@SabrinaBranwood) reported 11 minutes ago

  @virginmedia You never have any offered on my account & online offers are new customers only, been with you almost 12 years now and still paying a small fortune for broadband and the phone line I never use but got told I’d have to pay even more to get rid of 😳 oh yeah & now my bill goin up😥

• 
  Helen (@morethanafeline) reported 12 minutes ago

  Hi @virginmedia , really appreciate being left with no TV for 5 days across a stormy winter weekend because you refuse to just send out a new Tivo box when we *know* box failure is the issue, and insist on making us wait for an engineer. Absolutely terrible.

• 
  kelly Dawkins (@ditzyk) reported 14 minutes ago

  @virginmedia Apple have said it’s a hardware issue & can not be repaired needs to be replaced. I have contacted yourselves on the phone & have been advised it’s £189 to buy my handset contract out. Or nothing you can do as it’s not insured. However…..

• 
  kelly Dawkins (@ditzyk) reported 14 minutes ago

  @virginmedia I’ve checked my rights under consumer rights act & as the issue has been diagnosed as a hardware issue via Apple & I have a report from them the responsibility lies with yourselves to compensate for the item. Is there a complaints email I can contact virgin?

• 
  DAtwal (@DalSinghAtwal) reported 16 minutes ago

  @virginmedia Absolutely disgusting and shocking customer service, the process is terrible and to be told we have to@contact them directly!…Our money is paid to Virgin NOT Yodel! If you’re logistics partners aren’t delivering it reflects badly on you and you should be sorting it out…NOT US!

• 
  Kayleigh (@_kayleighsutton) reported 17 minutes ago

  @virginmedia @Ofcom how do I make a complaint about this. I didn’t take our this new package!!! We literally said no to the new package which was then put onto the account we had disconnected 4 days earlier. Now I have to give 30 days notice and a final bill for something I didn’t sign up to?

• 
  Twinsplustwo (@TwinsplusTwo) reported 17 minutes ago

  @virginmedia @virginmedia You could, you know, just provide half decent customer service & send out a new hub, like BT do but I guess you need a customer interface for that, your site is designed to prevent customer contact.