Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
TV | |
| Chesterfield |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia I’m just trying to figure out if it is still an area problem
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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Marcus sharp
(@Marcussharp10) reported
from
Nottinghamshire, England
@bamford_tony @virginmedia mine always going down worst Internet provider going
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia To be sent another SMS and have the call ended? Awful service!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mooney
(@andy_moo) reported
@virginmedia Contact Upgrade .. O2 SIM - Okay Tv360 - 2 STBs updated ✅ HUB4 - 1GB broadband - #FAIL, no service activation #disappointed
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Lorif
(@FUTLorif) reported
@virginmedia surely some explanation on to what’s going on with my internet, had it since 2018 and has been fine until the last few months… any reason why it’s gone poor? meant to be a gaming package not really helpful when i can’t get my latency under 158 ms is it??
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marc woodcock
(@woody1runner) reported
Hi @virginmedia. What have I done to upset you? It’s taken you 4 months to tell me that a broadband outage of a month deserves less than £5 of compensation, and you haven’t even paid that. Now my monthly bill increases without any reason. Seriously not impressesed
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BAZEY
(@BazeyDJ) reported
@virginmedia @Battlefield @virginmedia please can you sort your **** out... I keep getting bad intermittency and it's ruining my stream time.
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sid vicious
(@sidvici45025673) reported
@virginmedia Intermitent wired and wifi since begining of December, I have been given several fix dates, still the same, my contract is 200mbps download I get less than 50mbps and 20mbps upload I get less that 1.
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Aris David
(@arisdavid1) reported
@virginmedia internet is down in the Leytonstone area…twice in the span of 3 days
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Real human beeing
(@iAmPimmiCue) reported
@virginmedia fix your ****, 10 timea internet has disconnected today, doesn't help it takes 10-20 minutes for it to come back on
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Alex Moore
(@alexmoore10) reported
@virginmedia So confused! I checked service status online as Broadband is down. Apparently no issues in the area. BUT, when I test the Hub it says that there are and that you are working on it. Which is it? I am restarting my Hub every day atm!
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cruachan8520
(@cruachan8520) reported
@virginmedia AGAIN , outages in my area , AGAIN , taking an awful amount of money for such a shocking service #notgoodenough
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Kevin McLaughlin (he/him)
(@appccessible) reported
@virginmedia I made numerous complaints about loss of service in 2020. All of them ignored. I also spent hours on the phone (mostly waiting) trying to resolve these issues with customer service without success.