Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Alfreton, Chesterfield, Kirkby in Ashfield, Worksop and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Mansfield |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Dave Maran
(@DaveMaran) reported
from
Brinsley, England
@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
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Kerry Turner
(@4goggas) reported
from
Nottinghamshire, England
@The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice
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Mark Simms
(@marksimms3) reported
from
Selston, England
Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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TheRealCraig
(@AnIndividualist) reported
from
Annesley, England
Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx
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B&M Installations
(@BMInstallations) reported
from
Nottinghamshire, England
We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us
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Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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Mark Simms
(@marksimms3) reported
from
Selston, England
@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝕽𝕺𝕾𝕾
(@dad_in_plaid_) reported
@VikTheViking85 @virginmedia We’ve been told about 3 or 4 times that someone would come out. No help, kept cancelling the engineer. We were told it was our network too
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acharlie
(@acharli98428725) reported
@virginmedia Update: now it’s postponed AGAIN to 7pm :( great it never ends
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Peaky
(@peaky91) reported
I think @virginmedia might have the worst customer service going. Utter shambles, try to cancel your account and they just keep fobbing you off hoping you give up.
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Oak Financial
(@OakFinancial_) reported
Hey @virginmedia my phone isn’t working but service checker says no faults. 2 different phones have no dial tone. How can I fix this?
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David Longstaff
(@Toadfish007) reported
@virginmedia If it's one of your call centre or someone working for virgin I have just had another call and they are very rude, not a good look for the company
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VikTheViking85
(@VikTheViking85) reported
so.. after a week of back and forth with @virginmedia on the phone about our most recent connection issues and being dealt with by the person on the phone in a less that professional manner and being told it's our home network that's the issue, it turns out there is a fault (1of2
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Charlie Shaw
(@cshaw0001) reported
@virginmedia It happens with the phone I’m currently using as it makes it randomly use data instead of wifi. It does happen in other rooms where wifi decreases but this room is the worst.
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Peaky
(@peaky91) reported
@virginmedia I’ve gone from bot, to agent, to customer relations, to moving team, to retentions team and now back to customer relations…load of shite
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Neil Hoskins
(@NeilHoskins77) reported
@TommyBarnett69 @virginmedia If your price is being adjusted mid-term, then you could potentially exit the contract right away without penalty as they have adjusted the terms of your contract…..your main obstacle here will be Virgin’s diabolical customer service
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Dominic Conte
(@dominic_conte) reported
@virginmedia No error, but the comms preferences are on email. The instructions on your website (go to My Profile, Find eBilling) don't work. There is no My Profile when I login. And no ebilling option on the portal. I've asked your customer services to switch us over many times.