Virgin Media Outage Report in Mansfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Mansfield come from postal codes NG19 and NG18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Nottingham, Sutton in Ashfield, Alfreton and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia Ok, but surely it’s a site issue.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!
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Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
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Andy Pusey
(@AndyPusey) reported
from
Nottinghamshire, England
Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.
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DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@virginmedia Yes its a problem everywhere not my box
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
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james davis
(@jamesda31316845) reported
from
Worksop, England
@Epithemiou @virginmedia Looks like loss of signal, or interference from another device too near virgin box ?
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
Is anyone's @virginmedia not working??
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy-J
(@little_witch) reported
@virginmedia Yes but to run diagnostic checks, you do need your last name. Also, that doesn't help the fact that system has said there are no issues in my area and has said that all the time the issues have been happening. 1/2
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Markus Maximus
(@YokoMaximus) reported
@virginmedia Daily outage started now.
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Tara King
(@adsnkizmummy) reported
@virginmedia are committing fraud on their customers,I had an agreement & now they are trying to take more money without me signing the new agreement. Managers never phone back as promised. Check your direct debits everyone #virginmedia #shitservice #fraud
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Scott Churchman
(@SNChurchman) reported
@virginmedia It says no connection issue, try n reboot the hub. Already done this and get same issue. Is there any work going on in my area? DY5
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Rimal 🏁
(@_Rimal) reported
@virginmedia I want to make a complaint over billing and how much time I've wasted with various call centre staff who haven't helped or cut me off. I'm not going through another hour on your standard line 150 - the foreign call centre can't help as they work to a script. I want a UK number.
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Danny Hutchings
(@dan371971) reported
@virginmedia Complaint put in but it’s going to take up to 28 days to resolve!!!!!!
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Amy-J
(@little_witch) reported
@virginmedia I've managed to brute force a way to see my actual service status (your system does not like long names). It says there are no errors in the area. This is an error that has been ongoing since the 6th! It does not take 5 days to update a service status. 1/2
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Matt Dickinson
(@mattd1981) reported
@virginmedia They didn’t advise anything. they dont want to listen, don’t understand what’s being said, and they don’t seem to want to help. I want to speak to someone that is UK based that speaks English as their first language and that might understand what I am saying.
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shanny C 🌹
(@_shannonC) reported
@virginmedia I’ve told you multiple times, the issues start in the evening. i pinhole reset as advised and it didn’t work. the internet upload speed is unusable every single evening and has been like this for over a week.
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Rationalist44
(@rationalist44) reported
@virginmedia Virgin I am simply asking you to behave decently to a VERY loyal customer. I want to continue at the same price I've paid for 20years -the same price you charge new customers -I don't want to hear fantasies about "discounts" that your lawyers made up. >> cc: @financialombuds