Virgin Media outages and service status in Mansfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Mansfield, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Wi-fi, and Internet.
- The most recent signal from this area was received May 5, 8:30 PM GMT+1.
- Total Blackout (45%)
- Wi-fi (27%)
- Internet (18%)
- E-mail (9%)
The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mansfield, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 4 days ago |
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Internet | 4 days ago |
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Total Blackout | 10 days ago |
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Total Blackout | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Craggy 🔴⚪️ (@radfordred) reported from Nottinghamshire, EnglandYou got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia
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Gooner (@TheG0000ner) reported from Chesterfield, EnglandIs there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England@michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
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Michael Wallage (@Chops_Wallage) reported from Ripley, England@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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adrian dilks (@ilsonnut43) reported from Ilkeston, England@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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RIGGO (@rigg0o) reported from Eastwood, EnglandClass when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England@virginmedia how do I find out or report if there’s a problem with the internet in my area.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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Gordon Foster (@rainworthgord) reported from Rainworth, England@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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amy simpson (@amy_jo_23) reported from Nottinghamshire, England@skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, EnglandQuite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
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Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia To be sent another SMS and have the call ended? Awful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amber Carter ⎊ (@ambo1992) reported@virginmedia been trying to get through on live chat all day, it now appears to be completely broken. WhatsApp option doesn’t work either. Please can anyone help? Impossible to get through by any means
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av47ar (@av47ar) reported@virginmedia are your online chats for "upgrades" AI powered? The responses are terrible. So adios after 20+ years of good and bad service but mainly good. Your renewal prices are shocking though. #noexistingcustomerloyalty
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Moderately Sarcastic (@ForkYeah07) reportedAn absolute nightmare getting onboard with Virgin Media broadband. They changed my appointment on the last day. Who the hell is going to pay me for the inconvenience this will have? This is absolutely ridiculous. Is this the service you guys provide?? @virginmedia
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Chris Hobbs (@obbsie) reported@punjabihammer @virginmedia @SkyUK Thanks. Virgin customer service seems in meltdown at present.
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✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported@virginmedia does anyone actually answer your customer service phone? 🙄
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Samina Masood (@Samina_masood3) reported@virginmedia Thanks for responding - sent a DM with all details about the complete loss of service complaint. It will be hugely appreciated that the issue is resolved immediately & we don’t have to further suffer by poor service your call centres are offering. Thanks
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Albert Balinskk (@ABalinskk) reported@richardbranson hey, your virgin mobile uk is down in Central London EC1V. Your support from @virginmedia uk support line is closed
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billy winter (@billywi56359173) reported@virginmedia can’t say I’m surprised to see I’m not the only person struggling with your shocking service, internets been cutting out on and off for weeks and every time I’ve tried to get support online it says ‘check back in 24 hours if you’re having the same issues’ t
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Carole Winter (@CaroleWinter) reported@virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband
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Dgjbear (@Dgjbear1) reported@virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?