Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, Alfreton, Kirkby in Ashfield, Worksop and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Max Everett
(@MaxiiEverett) reported
from
Nottinghamshire, England
@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Kev Aylett
(@kev_aylett) reported
from
Nottinghamshire, England
@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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Angela
(@Angela51446402) reported
from
Worksop, England
Crap customer service had no service from 10.30 last night and been on chat off and on all day and service is still not great @virginmedia
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GRF Lewis
(@GRFLew) reported
Even with stiff competition, I think @virginmedia mobile account system is the worst I've encountered. Can't check anything in the app and seems like every time I use their service I need a new password. One for phone and one for online? Not that it ever works. Is it 2021?
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Matt Burton
(@mattburton72) reported
@virginmedia At work but will run the speedtest again later. From previous experience it’s up and down. An independent Engineer put a meter directly on the feed into the house and we could see the dBs drop inexplicably. That’s why I don’t believe it’s an issue with the router or wifi.
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ѕρσσкуу
(@1989_kyle) reported
@virginmedia Since it's not a total loss of service this seems to have suited virgin since they don't have to compensate us. However the internet has been unusable for almost 2 weeks and I'm not prepared to wait another 2 weeks for something I paying for and not being compensated for.
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Colin Davies
(@pippiecol) reported
@virginmedia Except doing that it says nothing outstanding and the complaint not settled. And when I call I get told an email will be sent to a manager and then nothing...... 20 odd years customer loyalty counts for nothing
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schrute
(@schruterz) reported
@virginmedia help
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dr steffi suhr
(@stuffysour) reported
Oh brilliant @virginmedia - I’m working from home, internet drops completely, and the helpline tells me this is basically a scheduled outage “to improve services” and “should be resolved by 3pm”!!!
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David Holcroft
(@daveholcroft147) reported
@Joshknapman @virginmedia Down in Liverpool L18, absolute joke.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Natalie Harman
(@natalie_harman) reported
@virginmedia It’s ridiculous -you always send me the same response and it makes no difference. If it’s like any other time the portal will tell me there are no problems in my area and the wifi will now be out for 5-6 hours/possibly days. Makes WFH impossible #virgin #internet #virginmediadown
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SS
(@ss_26x) reported
@virginmedia Hi, I recently logged a complaint and after a few days received an email saying it has been resolved. Without my consent? At no point was i even contacted to discuss a resolution. My father has been overcharged and needs a refund. This is not fair at all.