Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 02/18/2026 11:25

February 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Worksop, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomIlkeston E-mail
United KingdomWorksop Internet
United KingdomNottingham Internet
United KingdomNottingham TV
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

  • Ashneville1970 Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • 4goggas Kerry Turner (@4goggas) reported from Nottinghamshire, England

    @The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

  • Rebekka35194230 Rebekka (@Rebekka35194230) reported from Mansfield Woodhouse, England

    @virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

  • CarnorJax87 Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

  • juliebuxtonberr Juebb (@juliebuxtonberr) reported from Ilkeston, England

    @virginmedia my red button for sky sports isn’t working please help ! #nffc

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • Andyy680 Andy Yates. (@Andyy680) reported from Mansfield Woodhouse, England

    @kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • razzo1 ryan tobin (@razzo1) reported from Eastwood, England

    @virginmedia sort football out on redbutton #awful

  • NewpcOldguy Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England

    @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi

  • danielpalfi Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Al49870764 Al (@Al49870764) reported

    @virginmedia I told you i wont speak with your customers service because you hire a bunch of prepubescent teens and then train them to be arseholes. You have been consistently spamming my email with threats. And now you claim you dont know. Ill be raising harassment claims at this point.

  • Sophiaghonim Sophia Ghonim (@Sophiaghonim) reported

    @virginmedia THERE HAS BEEN NO INTERNET / WIFI IN OUR AREA SINCE THURSDAY!! Anyone else experiencing an outage in HA4 area? Told it would be fixed by Monday. Now Friday. This is so ridiculous, some of us have to work from home. Can’t even take calls / send messages because 4G is awful 🤬🤬

  • MrsDunning_ Charlie Dunning (@MrsDunning_) reported

    @virginmedia What a surprise! I now have to post in a forum and wait days in the hope someone may actually respond and do something to help! Absolutely terrible service!

  • Carolestfc1 Carole Yeo 🌻 (@Carolestfc1) reported

    @virginmedia HELP you've activated my changeover today I've now got no Internet or home phone cannot get new modem to work !

  • lec_vxttel abbie 🌻 (@lec_vxttel) reported

    half 9 on a sunday morning and virgin media are already pissing me off i swear i’ve never wanted a company to go into administration more than them *****

  • KrochetxKorner Knitting & Knotting, Stabbing & Science (@KrochetxKorner) reported

    @virginmedia To be honest, it is an old box and just needs a swap out (at least that's my guess). In 12 years of service with you, this is probably the 3rd issue I've ever had. So it isn't a reflection on you, I'm very happy with my service.

  • Frankieabroad Frankie Belle (@Frankieabroad) reported

    @virginmedia Hi EC, thanks I’m on hold but keep getting a message saying our wait times are really busy and then got a text with a weblink asking me to check service status. Tried not to enter any account info but the automated service would let me proceed!

  • louisestirton Louise Stirton💚🤍💜 (@louisestirton) reported

    Is it possible to remove @channel5_tv and @5star_tv from @virginmedia boxes? never watching that scum again been trying to figure it out no luck so far 🤔🤔🤔🤔

  • miles_edmund John Edmund Miles (@miles_edmund) reported

    @virginmedia This is totally unacceptable to be without Wi-Fi, phone and tv for over a week. Been on the phone to Virgin for over 40 min and just found out they have canceled the appointment. I do believe they do not know what they are doing. Is this how you treat new customers?

  • richweedon77 Richard Weedon (@richweedon77) reported

    @virginmedia Yes. No known problems on the box.