Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 02/15/2026 21:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ilkeston, Nottingham, Mansfield, Alfreton, Kirkby in Ashfield, Worksop and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield TV
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomMansfield Wi-fi
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • mjlappo Mikey Lappin (@mjlappo) reported from Nottinghamshire, England

    @virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼

  • chriskeeton Chris (@chriskeeton) reported from Nottinghamshire, England

    @alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @virginmedia Brilliant answer! Except the person I spoke to said it was a problem affecting this area ... it doesn’t matter how it’s affecting anyone / we aren’t getting what we’ve paid for and this is why people are desperate for a credible, honest, reliable, trustworthy provider....

  • dazfuller Darren Fuller (@dazfuller) reported from West Hallam, England

    @virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!

  • BalSanghera Bal Sanghera (@BalSanghera) reported from Nottinghamshire, England

    @Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

  • gm6016 Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Wifi down again for third time in two weeks. Not good enough @virginmedia.

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • ambassador_phil Phil Tomlinson (@ambassador_phil) reported from Nottinghamshire, England

    @virginmedia You are quite simply not listening to my complaint. Thank you but let’s end this convo and I will phone ‘customer retention’.

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • LisaHoppi San Fran Girl (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do

  • davidrdring David Dring (@davidrdring) reported from Mansfield Woodhouse, England

    There's a special place in hell for Virgin Media's barely English speaking customer service team

  • mjlangrish MJL (@mjlangrish) reported from Nottinghamshire, England

    Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

  • modpies Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

  • Frizzx PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • markbobwright mark wright (@markbobwright) reported from Sutton in Ashfield, England

    @matt_tomo1 @virginmedia Can’t even speak clear English 🙄 to deal with a problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Manny84150471 Manny (@Manny84150471) reported

    @virginmedia BTW I would still like the post and logs looked at and something done and please if it is an insurmountable network problem let me know.

  • Shoaib_Haji Shoaib Haji (@Shoaib_Haji) reported

    @virginmedia Have been calling for days to try and cancel my contract. Can't get through on the phone and can't cancel online. I appreciate things are difficult right now, but other call centres seem to be managing! Can someone give me a call please.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

  • iamrobnichol Rob Nichol (@iamrobnichol) reported

    @virginmedia I did, it took 1 hour 45 and I’m now on what I was told was the same TV package and more internet. But I got an email saying I’m now on mixit tv rather than the full house bundle xl. Is it possible for someone to call me, at this point I want to cancel the TV all together.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?

  • iestynrl Iestyn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@iestynrl) reported

    @virginmedia Hi Vm, any chance you could give your complaints team a push & ask them to reply to may complaint of C-1201213260? It’s over 2 weeks and your service stinks! You want more money for a failing system - it’s so disappointing! 😪

  • Jasperbunny Michael Walker (@Jasperbunny) reported

    @virginmedia I’ve been chasing a complaint regarding my new service since it was installed last year. Can someone help please? Thanks.

  • ferguslockhart1 Fergus L (@ferguslockhart1) reported

    @virginmedia Thanks. My contract is up and I want to cancel. Is it possible to get a call or do that online?

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke

  • CaptFemShep Posa Luxemburg 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@CaptFemShep) reported

    @virginmedia Yep, your complaints team are absolutely atrocious and really bad liars. Not one call from them logged on my mobile and I don’t have a landline. The reference is C-0212202333.