Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 01/31/2026 13:00

January 31: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield, Worksop and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomNottingham TV
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.

  • kev_aylett Kev Aylett (@kev_aylett) reported from Nottinghamshire, England

    @virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • AmazonAquatics1 Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

  • m0cvo Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • MaxiiEverett Max Everett (@MaxiiEverett) reported from Nottinghamshire, England

    @virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • CharlieTango135 CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England

    @virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xocatriona Catriona (@xocatriona) reported

    @virginmedia my WiFi has been down since this morning and was due to be fixed by 3 but it’s still not working even though it says the problem has been resolved. Can you pls help?

  • tj09195531 tj (@tj09195531) reported

    @virginmedia #advertisingstandards please ask VM to take down the words reliable while advertising their services with main sporting events. They are not. How do your rate reliable. I think 7 days without service is shameful and not reliable

  • Hung555 Jenny (@Hung555) reported

    @virginmedia N7 9JJ. Would appreciate if you can reinstate our original service visits over the weekend. So that we are not left hanging until next week before anything is done. Thanks

  • johnfreel1 jono2u (@johnfreel1) reported

    @virginmedia As I said earlier I have checked everything that I can-I need Virgin to resolve the issue. If you are unable to help in escalating the problem and helping get a fix for my family then just let me know instead of us going on this wild goose chase? @VirginMediaCorp can you help?

  • tj09195531 tj (@tj09195531) reported

    @virginmedia Your number ..call centres in Swansea Plymouth India or Philippines. This is not your number it’s a contract partner. If I spoke to a members of your own staff being paid for their service level. I suspect there would be a very different outcome. Suspect u are a computer

  • brownboot82 Gemma Brown (@brownboot82) reported

    @virginmedia absolutely disgraceful customer service..got in touch to arrange a home move … No service in my new area but I still have to pay my contract? The advice I got on this was a disgrace… I’d like to think that’s not what your telling your advisors to advise customers!

  • doebake Steve Bond (@doebake) reported

    @JohnnyForrester @SkyNews is on 24 hours a day. Sky channel 501, Virgin Media channel 602 and Freesat 202 . Here to help.

  • charlb90 Charl 💕 (@charlb90) reported

    @virginmedia iya, just a quick one, why as a exsisiting customer do I have to pay a £35 activation fee if I'm to order another box for another room? X

  • JohnMurph62 blueblood ⭐️⭐️ (@JohnMurph62) reported

    @JoWilliams82 @virginmedia I feel your pain. Had repeated horrendous problems with @virginmedia and so called technical teams. Either totally incompetent or dishonest. Trying to escalate complaint to manager but made deliberately difficult. .

  • tj09195531 tj (@tj09195531) reported

    @virginmedia hello .. so you 1. Give all customer a standard number to call 2. If you can’t hide behind a call centre 3. You hide behind a computer. Mr SCHULER #callme