Virgin Media Outage Report in Mansfield, Nottinghamshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Mansfield, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Alfreton, and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield
|
Wi-fi | 10 hours ago |
|
Ilkeston
|
Internet | 12 hours ago |
|
Ilkeston
|
Wi-fi | 3 days ago |
|
Chesterfield
|
Internet | 4 days ago |
|
Chesterfield
|
Internet | 11 days ago |
|
Mansfield
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
-
Phillip Robottom (@PhilRobottom) reported from Blidworth, England@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
-
TheRealCraig (@AnIndividualist) reported from Annesley, EnglandHey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx
-
Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
-
Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
-
Mark Simms (@marksimms3) reported from Selston, England@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
-
Richard Williams (@rlswilliams) reported from Eastwood, England.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
-
Peter Walker (@woolly80) reported from Nottinghamshire, England@virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.
-
Benji (@BenjaminBoothe) reported from Nottinghamshire, England@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
-
Peter Walker (@woolly80) reported from Nottinghamshire, EnglandGot to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
-
David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
-
Diana Brown (@dibr150201) reported from Ravenshead, England@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
-
David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
-
Mark Butterworth (@markyb82) reported from Nottinghamshire, England@virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice
-
Richard Williams (@rlswilliams) reported from Eastwood, EnglandHmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
-
Steve Sulley (@SteveSulley1) reported from Nottinghamshire, EnglandUnbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC
-
Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, EnglandHey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
-
𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
-
2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported from Nottinghamshire, England@notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****
-
David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
-
Peter Walker (@woolly80) reported from Nottinghamshire, England@virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
@scousemama1 (@scousemama1) reported@virginmedia Thank you, and I will be calling to cancel my package. I imagine you'll be getting a lot of similar calls in the coming days and weeks.
-
Sharon Copitch (@copsh) reported@virginmedia I am absolutely sure it isn't a coincidence that the line went off on the day I cancelled the service, even though it us meant to remain till the end of the month. Sorry, but generic responses like this one are part of why I want to leave Virgin
-
Stu Jones (@StuJonesMusic) reported from Kidderminster, EnglandHi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
-
Neil Williams (@casper197635) reported@virginmedia I've given up on you guys ever resolving the broadband issue, clearly not interested. The cabinet has been repaired multiple teams recently. It currently stays shut using cable ties
-
DJ Dinamique 🇫🇷 🏴 😷 💙 (@DJDinamique) reported@virginmedia That's holding people to ransom. Why can't you offer the price listed as a current customer? This is extortion, and VM knows it.
-
Lawrence ‘Chunk’ Cohen (@G00NIES85) reported@virginmedia Where did I state anything of the sort? Damn you really are as thicjk as two shirt planks. Further enhancing my point that virgin media customer service never actually listen to their customers. You are woeful beyond comparison. #virginmediascum
-
David (@dpwax) reported@virginmedia It was down for 9 days, now it’s vanished from the notes and I have no compensation
-
@biglesp@mastodon.social (@biglesp) reported/me rings Virgin Media to start the "I'm paying too much dance" and after going through the questions they have a system issue. Yay.
-
craig_craigf (@craigamourldn) reported@virginmedia Hence why I said it’s rubbish service. How can it change within an hour . After being a customer for a few years to be told new customers get a better deal is really rubbish so I stand by what I say
-
Stu Jones (@StuJonesMusic) reportedHi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restarted my access point/router twice but no improvement.