Virgin Media Outage Report in Mansfield, Nottinghamshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Mansfield, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Alfreton, and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield
|
Total Blackout | 2 days ago |
|
Mansfield
|
Wi-fi | 2 days ago |
|
Ilkeston
|
Internet | 2 days ago |
|
Ilkeston
|
Wi-fi | 5 days ago |
|
Chesterfield
|
Internet | 6 days ago |
|
Chesterfield
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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Roberto Diniro (@primmacoffee) reported from Chesterfield, EnglandDont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia It's been like this for a while. I cannot rely on the service at all.
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CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England@virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia The loss of service registration doesn't even work!
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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Max Everett (@MaxiiEverett) reported from Nottinghamshire, England@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Kev Aylett (@kev_aylett) reported from Nottinghamshire, England@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Confused Uneducated Nonprofessional Twat (@whatisthisbox4) reported@virginmedia Nope. I gave up after 1hr 30m. Have canceled the direct debit and emailed #virgin directly due to it. Been paying for a service that you don't deliver properly for 18months now, I'll swap to #EE or even #BT purely to get better CS,
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Gavin Pritchard (@skipper2k) reported@virginmedia my mother is a TV, broadband and phone customer of yours. In order to get in touch there are a number of visual cues to get through, for example, click a picture or press a key that corresponds to part of the account password. My mother is blind and unable to see to
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Sam Marner (@Marnerbanana) reported@virginmedia I'm using the spare ethernet cables from a TP Link set to connect my PC directly to a Virgin Media hub but it cuts out every 5 mins (my mobile has a steady wifi connection to it throughout). Can you suggest a diff ethernet cable or is there a problem with the hub?
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Russell Whitworth (@V96GLF) reportedPhone service restored! Good engineer from @virginmedia today. And he took away the shovel that the previous crew had left behind.
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Pete Vella (@pete_vella) reported@virginmedia And you’re not sorry to hear it, because if you were someone would do something about it. Is 2.5 months and 4 appointments an acceptable level of customer service?? No!! Lies and excuses all the way. Shocking!!
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Matty Watkins (@wattothfc) reported@virginmedia Hi. This does not solve my problem. It is not recognising that I no longer have a tivo box, I have two v6 boxes. I have just been on hold for 70 minutes then the phone went dead.
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Albert Chau (@akc1970) reported@Minal2804 @virginmedia And surely you still have paid up to the date you are leaving, so Virgin should still provide the good service up to that point?
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Stylescorey (@CChutooree) reported@virginmedia having terrible internet issues from about 6pm onwards, can’t use my laptop or any other devices due to this? Also been waiting in the Que on your telecoms for 2 hours. Can you help at all?
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Darren Sailes (@Darrensailes) reported@virginmedia So I take that as a yes then? Am thinking of joining your mobile service but can only do so if you have esims
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Kelly Laidler (@t77add) reported@virginmedia almost 5 hours to try and sort out an issue and still not done absolutely disgusting..... time to answer is ridiculous. And why can I not log a complaint?