Virgin Media outages and service status in Mansfield, England

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Kirkby in Ashfield, Southwell, Chesterfield, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	3 days ago
Ilkeston	Internet	4 days ago
Ilkeston	Internet	4 days ago
Ilkeston	Internet	6 days ago
Mansfield	Wi-fi	6 days ago
Ilkeston	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Dan White 💙 (@thedanwhite) reported 5 seconds ago from Nottinghamshire, England

  @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

• 
  Michael Wallage (@Chops_Wallage) reported 5 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  Ken Godber (@GodberKen) reported 9 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  Keith Pates (@KeithCP2) reported 12 minutes ago from Nottinghamshire, England

  @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

• 
  steve (@GI35ON) reported 15 minutes ago from Ollerton and Boughton, England

  @virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.

• 
  Steve (@SteSsilver900) reported 15 minutes ago from Nottinghamshire, England

  @virginmedia Dont offer help then.

• 
  Keith Pates (@KeithCP2) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

• 
  I NeedADream-Y1choir (@castusthered) reported 22 minutes ago from Nottinghamshire, England

  Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

• 
  Trouble, Becky and Dads (@TroubleDads) reported 26 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

• 
  Tony Roe (@tonyroe) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  Keith Pates (@KeithCP2) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

• 
  Claire Glenton (@claireglenton) reported 34 minutes ago from Nottinghamshire, England

  @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

• 
  Koa (@kokiekola) reported 36 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Keith Pates (@KeithCP2) reported 38 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 38 minutes ago from Nottinghamshire, England

  @virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.

• 
  Charlotte 🐨 (@fryingpantheist) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Dan White 💙 (@thedanwhite) reported 45 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  Charlotte 🐨 (@fryingpantheist) reported 46 minutes ago from Nottinghamshire, England

  @virginmedia I’m just trying to figure out if it is still an area problem

• 
  adam birch (@AdamBirch92) reported 53 minutes ago from Mansfield Woodhouse, England

  @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

• 
  Dave Martin (@flyingscotsmin1) reported 60 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony McDonough (@tonymc39) reported 7 minutes ago

  Pleased to see this - @virginmedia is a horrible company to deal with

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 8 minutes ago

  @virginmedia I have DMd you as my net is down yet again. Apparenrly ypuve fixed the problem about 5 times over the past 3 weeks. Im so pissed off

• 
  sirharrykane (@2026threelions) reported 9 minutes ago

  @virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline

• 
  MICHAEL (@WELSHDRAGON135) reported 12 minutes ago

  Hi @virginmedia I've recently re negotiated my contract for 24 months . Can you plz tell me why my broadband hub is a No 3 when apparently there's now a No 5 hub ? Which is was offered at a greater price by your "sales people" ?? Surely as a "valued customer" i should be upgraded

• 
  Paul Williams (@bushmills7d) reported 17 minutes ago

  @virginmedia Saturday going in to Sunday no service for the majority of the day and the service checker you recommend tells me there’s an issue in my area. No **** Sherlock! But I bet you’ll still want your full payment when it’s due. And I thought BT broadband was bad

• 
  SMC-1967 🍀 (@Smc___1888) reported 18 minutes ago

  Sort your ******* Internet out @virginmedia 3 times it's went off since AV woke up n gives you the same bullshit excuse on the service status.

• 
  Epicurean Cat (@EpicureanCat) reported 19 minutes ago

  @premnsikka I had this exact experience with Virgin media, including failure to cancel a direct debit, two payments taken after cancellation, then a complete runaround through call centres with less than basic English spoken in an attempt to get a refund. I would never use @virginmedia.

• 
  jen 🎃 (@pestowitch) reported 19 minutes ago

  Now where is my reimbursement for the time they wouldn’t let me cancel mine (without paying out the rest of the contract) bc I was moving somewhere that already HAD a virgin media contract…

• 
  Dobbin1957 (@dobbin1957) reported 24 minutes ago

  @MIKEYJ0726 @virginmedia @skytv Me too mate. Eye watering prices and crap customer service aren’t a great combination but it’s one that Virgin seem to prefer. Sky here I come and I don’t care if it costs me more..

• 
  Belfast Books (@BelfastBooks) reported 26 minutes ago

  @TrevorM63275988 Having dealt with Virgin Media on behalf of clients for more than 20 years, I can say their customer service has changed dramatically. They now appear to rely heavily on contact deflection, a practice where customers are repeatedly directed towards web chat, FAQs and automated systems instead of being able to speak to a human adviser. While contact deflection is intended to reduce support costs, my experience is that it has reached the point where accessing a person has become unnecessarily difficult. I'll I'll be raising it with Ofcom under the complaint they have against them.