Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 02/17/2026 10:35

February 17: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Ilkeston, Mansfield, Alfreton, Kirkby in Ashfield, Worksop and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomChesterfield TV
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomMansfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • m0cvo Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.

  • CharlieTango135 CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England

    @virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...

  • MrSataana Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • AmazonAquatics1 Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

  • kev_aylett Kev Aylett (@kev_aylett) reported from Nottinghamshire, England

    @virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ROBANDTHEMOB ROBIN LLEWELYN-LEACH (@ROBANDTHEMOB) reported

    @MSE_Deals Not only that : if you’re an existing @virginmedia customer, who’s out of contract, use this offer to drive your contract renewal cost down ! I did so and saved £20 per month 💰

  • bossproofreader Foolproof (Sylvia Suddes) (@bossproofreader) reported

    Good morning @virginmedia. I need to terminate my contract. Please enlighten me on how I can go about this when I'm unable to get through via telephone (four hours in total).

  • LutherGravy Luther Gravy (@LutherGravy) reported

    @virginmedia Intermittent. And frequent but short drops in signal that make working from home via Teams almost impossible.

  • lucydelane lucydelane (@lucydelane) reported

    Hello @virginmedia??? It’s been over a week with shitty WiFi, now day 3 with zero WiFi at all. Impossible to speak to a human on the phone and no contact whatsoever... please help!

  • gill_antony Antony Gill (@gill_antony) reported

    @virginmedia Hi MH, well done, my WiFi speed is just as quick as your response to my question, great customer service 👏 Don’t worry after spending over an hour on the phone trying to speak to someone it’s now been sorted. #speedyservice as always 👍 have a nice day

  • Purminder Purminder (@Purminder) reported

    @virginmedia no service since yesterday morning and every time I check the “fixed by time “ is another hour later. Will be struggling to WFH and attend meetings today #frustrated #workingfromhome #broadbandblues

  • kipperlip kipper lips (@kipperlip) reported

    @virginmedia ate you taking the mick..the services was fixed last night (at about 10pm) and is now now down again in the DA11 area. What is going on

  • LooBrack Loo (@LooBrack) reported

    @virginmedia Is this another outage in the area now? Came on at 22.00 last night and down again by 7.30. What is happening?????

  • Sazziwazzi72 Sarah (@Sazziwazzi72) reported

    @virginmedia I seem to have an issue streaming from my bedroom box to my lounge every time I called they send a code and it corrects but I constantly have a problem with my iPad which is a brand-new iPad Pro 2020 and I’m paying you for a service that I can’t watch

  • JoeBirt Joe MVO 💙 (@JoeBirt) reported

    @virginmedia I am very sorry but your customer service is not very good. I fully appreciate the situation we are on but really?????