Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG19 and NG18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Nottingham, Sutton in Ashfield, Alfreton and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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Max Everett
(@MaxiiEverett) reported
from
Nottinghamshire, England
@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Kev Aylett
(@kev_aylett) reported
from
Nottinghamshire, England
@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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CharlieTango🚁
(@CharlieTango135) reported
from
Nottinghamshire, England
@virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@ian_olivers) reported
@Dubainosaurus @virginmedia @Trustpilot And, as a racing man, when did the racing post ever put you on a winner as opposed to getting you off one? Review sites are the same thing. There's money in bad news.....as always.
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Tammy Storrow
(@TammyStorrow) reported
@virginmedia Hello, you never got back to me and now my dad has received a bill for over £100. Can we discuss tomorrow?
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Sam Selby
(@SamSelby70) reported
@virginmedia now i know how Richard Branson has all his money. Take take take and never have any contact with anyone who has a complaint. I have been trying for weeks, hours at a time. Thanks though to RP for trying. Fuming at everything else. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Jasmine Ong
(@JBAOng) reported
@virginmedia All routes to fix my intermittent WiFi issues takes me to a dead end. Online leads me to phone, phone leads me back online. How do I speak to an actual human?
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Lauren
(@laurenmariecook) reported
@virginmedia Hi, yes I’ve done that. And no I don’t think it’s anything like that. It’s all work email and drives and I’ve never had this issue at my old house when we were with a different broadband provider - that’s why I think the issue is the wifi not VPN/work laptop
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Suki Kaur 💙
(@Sukikau57365751) reported
@virginmedia And its a service which i have to pay for, really would you be happy, asked to be disconnected, i have to pay for this to be disconnected!!! @richardbranson
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Lin
(@LinzieM79) reported
@virginmedia is there anyway at all to boost WiFi range, been on pod waiting list for 2 months now and really need a wider range, it used to be a lot better but had got really poor over the past 6 months.
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Suki Kaur 💙
(@Sukikau57365751) reported
@richardbranson Never mind innovation Richard try looking on your virgin media uk twitter, lots of customers not happy, me being one of them @virginmedia
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Wayne Berry
(@lionmanwb) reported
@virginmedia Yes it says good news no issues! Funny thing is, there is
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Suki Kaur 💙
(@Sukikau57365751) reported
@Virgin @vmbusiness Feeling stressed, i am stressed as my virgin broadband keeps dropping its signal, not good when your trying to work from home. I have resorted to recording everytime on a daily basis this happens , sub standard service at present but being charged??