Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Worksop, Selston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.
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Steve Battlemuch
(@Battlemuch4WW) reported
from
Nottinghamshire, England
@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it
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Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel W
(@damawa42) reported
@ciano_ire @virginmedia ThinkBroadband's Broadband Quality Monitor. It pings your IP to record stats. Might take some techie fiddling to set up but well worth it, as it seems to be the only 'proof' of bad service that Virgin will listen to. If the whole country used it Virgin would be forced to improve.
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⚽️Moby~Spurs⚽️
(@Moby_Spurs) reported
@RazzaRainbow @NomadSpurs @virginmedia Umm, no! It’s a contractual term for the amount of houses on that exchange ‘sharing’ the broadband before it comes down the wire, into the house, and converted into Wi-Fi. For example, a 20:1 contention ratio means you are pooled with 19 other properties. 50:1, 100:1 etc
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Agent Smith.🇮🇪
(@RazzaRainbow) reported
@Moby_Spurs @NomadSpurs @virginmedia I piggy back from my landlords router 50 metres away . If i walk in front of the tv the signal can stall out.
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GorillaDrops
(@GorillaDrops) reported
@BelfastLive Now if @virginmedia could work in Belfast without cutting out constantly, that would be great. It wouldn't be so bad if, every time you call they didn't lie and say "Engineers are in your area" What, for a year? That's some overtime them boys are clocking up!
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Emma Louise Bruce
(@Velvetlotus1381) reported
@virginmedia If I cannot block the content or the app, the next solution is to cancel the service!
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Roger Turner
(@rogerhturner) reported
@jdpoc I bet she pays for Sky or Virginmedia and gets all those channels plus hundreds of others she never looks at. These are therefore on here logic a total waste of money. What a plonker.
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AbandonedTrolley
(@DaveP2611) reported
@NomadSpurs @virginmedia Ergh people.... WiFi or Speeds. I assume there is nothing wrong with the WiFi and you're connected just fine. Or if you have actual issues connecting to your router than do a channel sweep, could be congestion. Either way, invest in a mesh system for better coverage and speeds
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Tom Hutchings
(@EdwinVanHutch) reported
@virginmedia Your company’s lack of action to accept and solve the issues is appalling, and as for compensation for services that are simply unusable, it’s a joke. I pay £130 to you for a service that is absolute rubbish.
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Paul Mallis
(@mallis_paul) reported
@virginmedia Yes but we called to cancel in December to be told we could not cancel until 2nd of Jan. When did call back on the 2nd we were told we should have cancelled at the beginning of December. You agent confirmed that we were informed incorrectly on when to cancel
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Ginge
(@GingerGamerGuy_) reported
@virginmedia I haven't yet as I'm still currently at work, got bounced about all day saturday and Sunday over text service but I'll call up once I've finished work at mid day