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Virgin Media outages and service status in Mansfield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Mansfield, including 5 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 27, 10:35 PM GMT+1.
  • 41% TV (41%)
  • 38% Internet (38%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Mansfield come from postal codes NG18 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, Ilkeston, Alfreton, Southwell, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Chesterfield Internet 1 hour ago
Chesterfield Internet 2 hours ago
Ripley Wi-fi 5 hours ago
Ilkeston Internet 6 hours ago
Alfreton Internet 9 hours ago
Ilkeston Internet 2 days ago

Nearby cities with recent reports

Ilkeston

4 recent signals

6 hours ago
Chesterfield

2 recent signals

1 hour ago
Ripley

1 recent signals

5 hours ago
Alfreton

1 recent signals

9 hours ago
Southwell

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

  • rl1602
    Richard Loach (@rl1602) reported from Gedling District, England

    @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

  • Lencal03
    Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Please… Please… Please… ******* sort your **** out

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • _teecarts
    tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

  • AdamBirch92
    adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England

    @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • Chops_Wallage
    Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • lees_vi
    kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

  • castusthered
    I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, England

    If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • rainworthgord
    Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pauliebwillcox
    Pauliebwillcox💙 (@pauliebwillcox) reported

    @virginmedia I upgraded to Virgin360, it's been a nightmare- 4 times the box has reset & lost all our recordings, it fails to records things and its been impossible to get any help - we've been with you with no problems for decades, can you get me some help before I move to Sky?

  • WeHearYou2020
    WeHearYou (@WeHearYou2020) reported

    @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

  • Lfc93Werb
    werb (@Lfc93Werb) reported

    @virginmedia @PeteUK7 Chatting ****. My credit rating got destroyed after I left O2 and they sorted all the paperwork then years later a mistake on their end had them deciding I hadn't and they invented a debt and solid it to a debt company. All phone companies are massive scam artists

  • telboy1968
    Telboy (@telboy1968) reported

    @virginmedia I am in the HA0 area. TV channels constantly pixelating. When looking at your Service Status page, states resolve date of 18th May. Today is the 27th May. Are you going to compensate customers considering we pay for your service 1 mth in advance

  • clwi456
    CrazyCatLady (@clwi456) reported

    @Billymawa @PeteUK7 @virginmedia Same. I was asked “are you the account holder?” I said, no, she died. I was told they would only deal with the account holder. That was 6 years ago. Cancelled virgin and will never ever use it again.

  • Grahamthecabbie
    Graham Long (@Grahamthecabbie) reported

    Anyone else having problems with @virginmedia useless service!

  • JSSHERIFF1933
    H3LLRAISER III (@JSSHERIFF1933) reported

    @virginmedia @scoobiesue82 I’ve gave up watching The Big Bang Theory as clearly no one can fix this glitch?? It’s very annoying !!

  • HamsterSick
    MerlinJ (@HamsterSick) reported

    I absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.

  • CryptoVecna
    Saviour (@CryptoVecna) reported

    @JamieGBarry @virginmedia And how would this be funded exactly? What a stupid take. Let's get free food too, and electric and gas... And petrol because I have to drive to work

  • paulmc_96
    Paul McKigen (@paulmc_96) reported

    @virginmedia why is it every week the service goes down. Becoming a joke