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Virgin Media outages and service status in Mansfield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Mansfield, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 29, 10:09 AM GMT+1.
  • 47% Internet (47%)
  • 38% TV (38%)
  • 9% Wi-fi (9%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Mansfield come from postal codes NG18 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Ripley, Alfreton, Southwell, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Ilkeston Internet 8 hours ago
Ilkeston Internet 9 hours ago
Ilkeston Internet 12 hours ago
Ilkeston Internet 18 hours ago
Ilkeston Total Blackout 1 day ago
Chesterfield Internet 2 days ago

Nearby cities with recent reports

Ilkeston

9 recent signals

8 hours ago
Chesterfield

2 recent signals

2 days ago
Ripley

1 recent signals

2 days ago
Alfreton

1 recent signals

2 days ago
Southwell

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

  • tim_aikin
    tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported from Nottinghamshire, England

    Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

  • rigg0o
    RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • rainworthgord
    Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • DaveHarwood1
    Dave Harwood (@DaveHarwood1) reported from South Normanton, England

    @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • Chops_Wallage
    Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • lees_vi
    kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • SteveSulley1
    Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

  • castusthered
    I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • emroo21
    Emily Rooke (@emroo21) reported from Woodthorpe, England

    @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

  • GrahamCooper61
    Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England

    @virginmedia how much will I owe if I cancel now. my contract ends in may please

  • WorTony
    Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JAMES_ALLEN_93
    Ben Bill (@JAMES_ALLEN_93) reported

    @PeteUK7 @virginmedia Virgin are to customer care as Scotland is to the World Cup.

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious

  • lyndondp
    Lyndon (@lyndondp) reported

    @britfoodfinder @Benleo @virginmedia 29 days on and still account is locked. Had a reply to my oncoming complaint a week ago saying it would be unlocked in 3-5 working days from 18th May. Another 4 weeks and an official complaint to OFCOM will be going in if still unresolved

  • w47carr
    Mrs c (@w47carr) reported

    So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

  • Old_Motherduck
    Old Motherduck (@Old_Motherduck) reported

    @virginmedia @PeteUK7 that's terrible from Virgin Media look after your past and present customers

  • mrsdefleppard_
    zoe (@mrsdefleppard_) reported

    @PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬

  • df1888
    d_f1888 (@df1888) reported

    @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

  • Adam83492464721
    Adam (@Adam83492464721) reported

    @Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.

  • TheGreenBarrow
    Rick Barrow (@TheGreenBarrow) reported

    @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

  • TheGreenBarrow
    Rick Barrow (@TheGreenBarrow) reported

    @virginmedia **** your service and your contract. Four times I've been disconnected whilst on the phone. That's almost 2 hours of my life gone. You can have this equipment back. Only had a tv fault now I've got a broadband fault. So no tv and no broadband