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Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Mansfield come from postal codes NG18 and NG19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Alfreton, and Worksop.

CityProblem TypeReport Time
Mansfield Total Blackout 4 days ago
Mansfield Wi-fi 5 days ago
Ilkeston Internet 5 days ago
Ilkeston Wi-fi 7 days ago
Chesterfield Internet 8 days ago
Chesterfield Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • stoneyboyblue
    David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • modpies
    Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • shell163
    michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • mjlangrish
    MJL (@mjlangrish) reported from Nottinghamshire, England

    Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

  • Gary_Moore14
    Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • Frizzx
    PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • arnoldbiker
    Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, England

    Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

  • BalSanghera
    Bal Sanghera (@BalSanghera) reported from Nottinghamshire, England

    @Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍

  • mattdowning5
    matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • BenjaminBoothe
    Benji (@BenjaminBoothe) reported from Nottinghamshire, England

    @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

  • speedyred711
    Ian (@speedyred711) reported from Nottinghamshire, England

    @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

  • niijonodhg
    Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • mjlappo
    Mikey Lappin (@mjlappo) reported from Nottinghamshire, England

    @virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼

  • gm6016
    Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Wifi down again for third time in two weeks. Not good enough @virginmedia.

  • shennty
    Malc Shenton (@shennty) reported from East Bridgford, England

    @virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here

  • JaceFowler
    Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • manics1975
    darrell bush (@manics1975) reported from Mansfield Woodhouse, England

    What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

  • midgetgem1980
    MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • andie1105
    Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

  • andie1105
    Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cashby1
    Nick Ashby (@Cashby1) reported

    @virginmedia It has, what was happening on your network please?

  • MrDanielEdwards
    Daniel Edwards (@MrDanielEdwards) reported

    Come on @virginmedia the SW9 broadband issue has now been ongoing for ages - with resolution times keep being pushed back. What the hell is the issue? KR, Exasperated in Brixton xoxo

  • thapeacefulone
    RZFB (@thapeacefulone) reported

    @virginmedia My WiFi has been down since yesterday morning

  • JamesMurphy767
    James Murphy (@JamesMurphy767) reported

    @virginmedia Expand? Received three recent letters following a complaint I had made. None of the letters was dated (in spite of the 28 day provision). I take it now that this is a deliberate policy. @cedrsays

  • thapeacefulone
    RZFB (@thapeacefulone) reported

    @virginmedia please take “reliable” out of your bio. My WiFi has been down since yesterday morning. Today the estimated time has been changed three times. And now it’s saying 19:00.

  • CaliZorah
    Calum 🦎 (@CaliZorah) reported

    .@virginmedia really are trying their best to be the worst service provider this week huh?

  • RobCompton4
    Rob Compton (@RobCompton4) reported

    @virginmedia Yes it says estimated fix time 4pm, but I think I can be excused for not believing that. It has been pushed back several times in the last 36 hours.

  • S_Kearney16
    Sinéad🖤🏳️‍🌈 (@S_Kearney16) reported

    @virginmedia Yes same issue, says there are no issues when there clearly are.

  • j0hnhill
    Across the Pond🇬🇧🇺🇸 (@j0hnhill) reported

    @virginmedia After three months of pain trying sort my WiFi, you actually got me to someone who had the answers to the iPhone WiFi issue, not sure of his name but your system should confirm please thank him for me

  • ZorroEU
    Zorro (@ZorroEU) reported

    @virginmedia tell me why when its **** weather my internet is absolute **** mate