Virgin Media outages and service status in Mansfield, England

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mansfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Ilkeston	Wi-fi	22 hours ago
Ilkeston	Total Blackout	5 days ago
Ilkeston	Internet	6 days ago
Mansfield	Wi-fi	9 days ago
Mansfield	Wi-fi	9 days ago
Mansfield	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

• 
  Richard Clark (@richardcclark) reported 1 minute ago from Nottinghamshire, England

  @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

• 
  Charlotte 🐨 (@fryingpantheist) reported 4 minutes ago from Nottinghamshire, England

  @virginmedia I’m just trying to figure out if it is still an area problem

• 
  Graham Cooper (@GrahamCooper61) reported 12 minutes ago from Mansfield Woodhouse, England

  @virginmedia how much will I owe if I cancel now. my contract ends in may please

• 
  Gordon Foster (@rainworthgord) reported 13 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  David Groom (@groomyxs) reported 14 minutes ago from Ollerton and Boughton, England

  @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

• 
  Cathy Stoddart (@ceejay278) reported 19 minutes ago from Nottinghamshire, England

  @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

• 
  Hannah Priest (@hpriest92) reported 21 minutes ago from Market Warsop, England

  @virginmedia my broadband is down AGAIN. 3rd time in a fortnight, what am I actually paying these extortionate fees for?

• 
  Keith Pates (@KeithCP2) reported 28 minutes ago from Nottinghamshire, England

  What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..

• 
  Trouble, Becky and Dads (@TroubleDads) reported 30 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Dan White 💙 (@thedanwhite) reported 32 minutes ago from Nottinghamshire, England

  @virginmedia To be sent another SMS and have the call ended? Awful service!

• 
  Cathy Stoddart (@ceejay278) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

• 
  Keith Pates (@KeithCP2) reported 36 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  Keith Pates (@KeithCP2) reported 36 minutes ago from Nottinghamshire, England

  @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

• 
  tia carter🥑 (@_teecarts) reported 39 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 46 minutes ago from Nottinghamshire, England

  @virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.

• 
  Claire Glenton (@claireglenton) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 53 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Mark Simms (@marksimms3) reported 56 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Mark Bell (@67BLADE) reported 59 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Keith Pates (@KeithCP2) reported 60 minutes ago from Nottinghamshire, England

  @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrea stevenson (@AngeStevenson) reported 10 minutes ago

  @virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?

• 
  PMAC (@BigPaul91) reported 10 minutes ago

  Had 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.

• 
  Ed Jones (@edujones14) reported 11 minutes ago

  I genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”

• 
  Lord Kieran J Ball (@kbally23) reported 13 minutes ago

  @virginmedia is there an issue with priority tickets for Joan jett it just wont load for buying in Leeds #o2priority

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 15 minutes ago

  @virginmedia Yes, but didn’t say any problems. It’s intermittent.

• 
  entrustTMF (@entrustTMF) reported 16 minutes ago

  Day 4 of poor followed by NO broadband service from good old @virginmedia. Fix now predicted to be by 29/4/26😡 Worryingly, none of their previous predictions have proved accurate Shocking and unacceptable performance #GetItSorted

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 17 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  Cam🏆. (@cameron_av) reported 18 minutes ago

  @virginmedia sorry your **** out wifi has been down all day now👍🏻

• 
  BigF (@Bigg_F_) reported 25 minutes ago

  @virginmedia Yes. Eventually got through via chat to a real person. They advised a factory reset of hub which is a complete pain to set back up and it made no difference. Engineer arranged to come today. I also raised a formal complaint. Mysteriously it’s working two hours later.

• 
  Cameron Conner (@RadioCammy) reported 26 minutes ago

  @virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?