Virgin Media Outage Report in Mansfield, Nottinghamshire, England
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The latest reports from users having issues in Mansfield come from postal codes NG18, NG19 and NG21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mansfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield, Worksop and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield, England
Latest outage, problems and issue reports in Mansfield and nearby locations:
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Malc Shenton
(@shennty) reported
from
East Bridgford, England
@virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clifford Simon : 🇬🇧🏴
(@ChubbyCliff) reported
@Fibutton @virginmedia I had problems with virgin until i got a new modem which i knew I needed. Problem is actually getting through to a human being to tell them this, spent hrs talking on line to a robot which was a waste of time, just had to hang on the phone for hours until sorted. Awful!😱
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Abigail Sturgeon
(@MrsSturge) reported
@virginmedia I’m getting consistently poor signal both at home and when out and about. Often not even 3G let alone 4 or 5!! Why??? It’s not like I even live out in the sticks, I live in the middle of Winchester.
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StevenNott
(@StevenNott) reported
@virginmedia I don't accidentally 'opt in' to marketing. It's not easy when one doesn't log in. I reckon your sales team have deliberately messed with my account and I wouldn't be surprised if others have got the same issue.
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goglen
(@goglentw) reported
@virginmedia How do I get an employee recognised for great customer service?
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Forever Hungry.
(@Kezzy1969) reported
@virginmedia please can you tell me how to reach virgin mobile phone team from abroad. 789 doesn't work. Thanks
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Nicola Quick FEPAA
(@njquick) reported
Appalling customer service by @virginmedia yet again! Issues in EX5 area - no Internet, telephone or TV. What a shambles! And not the first time! Nx
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
@edent But it still broadcasts a virgin media wifi network and uses more power than a simple modem would.
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StevenNott
(@StevenNott) reported
@virginmedia Well, someone has opted me in to your unwanted marketing and it damn well wasnt me.
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Laszlo Szekely
(@laceeszekely) reported
@virginmedia I live in London HA0 Area over a 1,5 month now my internet is up and down between 0.70kbs-5 Mbs (I'm paying for 200Mbs, after 3-4 calls I always get a different when date is going to be resolved, you have any clue please? how long i need to pay for nothing ? Thx
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Isidro&Venus
(@IsidroStFood) reported
@virginmedia Hi there..having issues with changing password online. Tried all the requirements but wouldn't submit.