Virgin Media

Virgin Media Outage Report in Mansfield, Nottinghamshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Mansfield come from postal codes NG19 and NG18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mansfield, Nottinghamshire, England 12/14/2025 20:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, Sutton in Ashfield, Alfreton and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Total Blackout
United KingdomMansfield Total Blackout
United KingdomMansfield Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • edwardacres Edward Acres RIBA (@edwardacres) reported from Nottinghamshire, England

    @virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • Angela51446402 Angela (@Angela51446402) reported from Worksop, England

    @virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    Anyone else having issue with @virginmedia

  • Eddie38309194 eddie toner (@Eddie38309194) reported from Nottinghamshire, England

    @virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • XereiManjericao 🙊🙉🙈 (@XereiManjericao) reported from Nottinghamshire, England

    @virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.

  • Angela51446402 Angela (@Angela51446402) reported from Worksop, England

    Crap customer service had no service from 10.30 last night and been on chat off and on all day and service is still not great @virginmedia

  • nicnoodles19 Nichola Amber Jade (@nicnoodles19) reported from Nottinghamshire, England

    @virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • Angela51446402 Angela (@Angela51446402) reported from Worksop, England

    @virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SiBradford Simon Bradford (@SiBradford) reported

    @virginmedia WiFi. We’ve had engineers out fiddling and checking. Works for a bit then intermittent again. We have a hub 3 which I think is the problem. Send me the latest hub and if that works I’ll renew. If not see you later 👋🏻

  • Livbet Liv (@Livbet) reported

    @virginmedia It's not an outage...the Internet won't connect to my tv

  • sanb01182658 sanb (@sanb01182658) reported

    @virginmedia Made a complaint C-291022561, directed elsewhere, your AI did not feel capable of addressing - waited over 2 hours for an agent and went to bed.......you need a joined up CRM system where all comms and interactions are recorded on a common system. Please fix. Lost sense of humour

  • GingerMenace89 Jamie Emery (@GingerMenace89) reported

    @virginmedia hi my mother-in-law is trying to access her mobile account. however when she registered she used the wrong email and is now unable to register her number with a new account. Can you help please

  • JacquiSmith7 Jacqui Smith (@JacquiSmith7) reported

    @virginmedia I’ve spent nearly all day today trying to sort this out ……. Now have to wait for Thursday before someone can come to check what I’m telling them is correct …. It’s a network issue as 3 houses in road affected!! CR8 area in Croydon. I’m being constantly told no issue

  • Banno59230637 Banno (@Banno59230637) reported

    @virginmedia Maybe you can better ask them to confirm a fix time? Still down, great job, all weekend no Internet no tv. Welcome to UK v2.0, prices keep rising, services keep falling

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

  • jpickinGB James Pickin (@jpickinGB) reported

    Really unimpressed with @virginmedia - we have had no internet all week, technician said it was an outage in the area. I had an email saying it was fixed but we’re still offline and I’m being asked to possibly book another technician appointment.

  • HelenRuggles3 Helen Ruggles (@HelenRuggles3) reported

    @virginmedia Take a look you better now start taking this as serious as it is all 45 calls have been recorded something doesn’t add up definite you have a couple of bullies and tell lies a corrupt ex level as it’s scary your customer safety especially a woman is not important

  • tchakraborty666 Tathagata Chakraborty (@tchakraborty666) reported

    @virginmedia Acc to your team, 3rd party engineers are required to complete the cable repull service. But unfortunately you still haven't been able to give me an expected date of completion. I do not know how much longer I have to wait given that I've waited more than enough already.