Virgin Media Outage Report in Ravenshead, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ravenshead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ravenshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ravenshead, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Chesterfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ravenshead, England
Latest outage, problems and issue reports in Ravenshead and nearby locations:
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
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Assunta
(@blahblah68) reported
from
Nottinghamshire, England
@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!
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That There PLEB
(@TT_PLEB) reported
from
Hucknall under Huthwaite, England
@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
Shock @virginmedia is down!!! Honestly worse company ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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#gotyourbacknhs BSc, MAPharmT 🇺🇦 #NIR
(@LFCSandra) reported
@petercardwell @virginmedia @TalkTV We had Virgin Media because my husband wanted it. Now we live in an area where we can’t have Virgin, so we have BT instead and they are so much better than Virgin. When our broadband went down, they were out the next day to fix it
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maomix
(@maomix99846380) reported
@virginmedia Following no reply to my complaint of 14/07, and leaving a negative TrustPilot review I've been told to tweet instead?? Customer service has been non existent, we were meant to have fibre installed 28/06, then 13/07 and now 9/08! Complete shambles!
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.
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Chris
(@HWick_Chris) reported
@petercardwell My Virgin Media broadband has had a number of issues recently. I’m not looking forward to being on a call with them later. And in a queue. The first line support staff are all very nice but are clearly undertrained & inexperienced. “Have you tried turning it off and on again”? 🙄
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CryptoDan2k
(@CryptoDan2k) reported
@virginmedia Also I tried to cancel the contract after the Mrs renewed the contract within 28 days to find out it's only 14 days.
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Edinburgh Abstainer
(@EdinAbstainer) reported
Hey @virginmedia that’s now 5 1/2 hours in total I’ve been waiting to speak with someone either by phone, “live chat” or WhatsApp. This is the most pathetic customer service I’ve come across
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primrose
(@craftyprimrose) reported
@virginmedia Episode 1 was on on demand. Episode 2 never was available that way 😕
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Woody
(@bluenose199011) reported
@virginmedia are absolutely dreadful. Worst ever. Useless.
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Kerry Weston (Owen)
(@kerrylowen) reported
@virginmedia disappointed. New customer & whenon phone2 buy wasnt asked if had had the virgin connection in wall told a router sent which plugs in. Arrived yesterday and didn't fit our wall connection so need engineer, old broadband provider cancelled so now we have no broadband
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Jenny
(@Jennyh0151) reported
@virginmedia your stupid website is sending me around in circles! My broadband is rubbish it's so slow in sick of resetting it! I want to speak to someone I no that you are part of the compensation scheme that means If I'm not getting the correct speed you should cut my bill!