Virgin Media

Virgin Media Outage Report in Alfreton, Derbyshire, England

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The latest reports from users having issues in Alfreton come from postal codes DE55.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Alfreton, Derbyshire, England 08/26/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, Alfreton, Skegby, Ripley, Belper and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • DannyD678 DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

  • fabs2305 Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • CliveBentley Clive Bentley (@CliveBentley) reported from Derbyshire, England

    @virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • StephenKFrost1 Stephen (@StephenKFrost1) reported from Eastwood, England

    @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • Jamiehickling15 Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, England

    Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinLennonUK Kevin Lennon (@KevinLennonUK) reported

    @virginmedia @OfficialFPL Hi Virginmedia. Only getting 50% of broadband speed at MK42 area via speed test. Testing states your system is ok. Something not correct as signal dropping out since Sunday pm. Can you check it out.

  • securer (@securer) reported

    @virginmedia Hub4 in modem mode, issue affects anything connected (via shielded CAT6 Ethernet cable). Tried multiple laptops (Windows/Mac/Linux) and multiple speed tests. Getting 100mbps down, 20mbps up. Should be 1gbps down, 52mbps up. Have rebooted hub multiple times. TV etc fine.

  • linzann11 Lindsay (@linzann11) reported

    @virginmedia A new contract with new pricing was agreed in March. Every bill since the new contract has been wrong and for the last 2 months, I’ve been charged double. I haven’t yet spoken with anyone but I will be calling up to cancel as virgin seem to be struggling to honour their agreement

  • heatherpitt Heather Pitt (@heatherpitt) reported

    @virginmedia down in NN10 for the third day running. Totally p***ed off. Compensation, please and a definite time it will be fixed.

  • MercDumplingTV Mercenary Krumpling (@MercDumplingTV) reported

    @virginmedia If you want customer service to mass call you, sure you can sign their contract. Enjoy not being able to understand half of what they're saying aswell

  • croft_niko Niko Croft (@croft_niko) reported

    @virginmedia I spent an hour today on a call. The guy could not help and said he will raise another complaint.I wanted an update on my first one. #badcustomerservice @LutzSchueler are you going to help now? #help

  • SmythRhona Rhona Smyth 💙💚🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SmythRhona) reported

    @virginmedia Yes but as I say not sure how this will help as the red light is an indicator of an issue ! Would have preferred a new hub !

  • jimmysunny85 jimmy (@jimmysunny85) reported

    @virginmedia @virginhelp No sorry am so stupid I don't know how to do that so I just got company's rob me you know for like double payments that's not due with late fee charges I must be an absolute idiot

  • cryptic93 Chris Blount (@cryptic93) reported

    @virginmedia hi I hope you can help, last night we have had a power cut it has knocked off our land line for an example there is no dialling tone, we can not receive or make calls

  • mickyjayuk MJ (@mickyjayuk) reported

    Anyone on Sky Fibre? Is it reliable? Fast? A good competitor for @virginmedia. I'm so sick of Virgins poor customer service I want out.