Virgin Media Outage Report in Alfreton, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Alfreton come from postal codes DE55.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Alfreton, Mansfield, Nottingham, Ilkeston, Kirkby in Ashfield, Chesterfield, Selston and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Phone | |
| Mansfield |
Phone | |
| Nottingham |
TV | |
| Nottingham |
TV | |
| Ilkeston |
||
| Kirkby in Ashfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
-
trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
-
That There PLEB
(@TT_PLEB) reported
from
Hucknall under Huthwaite, England
@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
-
Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
-
Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
-
Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.
-
Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
-
Clive Bentley
(@CliveBentley) reported
from
Derbyshire, England
@virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.
-
Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
-
Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
-
Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
-
Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
-
trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
-
Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
-
Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
-
trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
-
Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
-
Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
-
DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
-
OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Tune 🏆🏆🏆🏆🏆🏆
(@StudentBoyJFT96) reported
@virginmedia no its not. it is laying down cables because someone on the street requested Virgin. Its in BD16 Cottingley
-
Emma Sullivan
(@emmalsullivan85) reported
@virginmedia love the fact that I have been called for the third time this week trying to sell me offers even though I have said that I am not interested and to stop calling me! Crap customer service!
-
Joe Bean
(@Beany_13) reported
@virginmedia Sat on hold for 2 hours, got through then was told they would call me back! They did for about a second didn’t even give me chance to answer. 3 times I have tried to order WiFi boosters and they never turn up and no I can’t do it online it won’t let me!
-
Lee Adams
(@LeeAdam45818561) reported
@virginmedia I have a faulty TIVO box. I called VM about 7 hours ago; was told I would get a call back from an engineer for remote assistance within 4 hours. NOTHING. Please can you provide me with details of where I can make a formal complaint as your service is beyond a joke!
-
Angela Slaven
(@aaslaven64) reported
@virginmedia No via Google.. the issue would appear to be with virgin.. emails inaccessible on phone or tablet or laptop or pc.. looking at your Facebook page I am not alone .. any idea when the issue will be resolved ?
-
BrunchTime
(@BrunchTime3) reported
@virginmedia I’ve spent 4 hours on the phone to your maintenance team to no avail... Appalling customer service! I expect a refund!
-
Tropical Trophy Wife 🌞
(@tropicalTW_) reported
@virginmedia I would like a phone number of a member of management staff who I can speak to to complain about the poor customer service provided on the other platforms as it’s clear I won’t be getting to technical support
-
Tropical Trophy Wife 🌞
(@tropicalTW_) reported
@virginmedia The phone number/ contacts provided on the website all end up with me on the phone for 4 hours only to be hung up on with no warning what’s so ever. Or just redirect me back to the same website, can you please provide me with a number of someone who will actually help
-
Victor
(@victorH1928) reported
@virginmedia Waste of time I have already complained in writing.I don't want to repeat my complaint again . Totally frustrated why can't I speak to a manager is this your way of deflecting complaints ? If you really care phone me or respond in writing to the points I raised
-
Wray's babymum x ♒ 🇯🇲🇰🇳♿
(@kahinaaaa) reported
And now EYE got to sit on th phone for 45 mins+ to fix YOUR mistake? Y'all better fix up @virginmedia