Virgin Media Outage Report in Alfreton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Chesterfield, Nottingham, Ilkeston, Ripley, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Phone | |
| Chesterfield |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Total Blackout | |
| Nottingham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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SammyB
(@SBirkinshaw1) reported
from
Derbyshire, England
@virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia had this issue all night, not acceptable!!
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Jonathan Bullimore
(@frog_j) reported
from
Brimington, England
@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia just got my bill through when I’ve not had WiFi for most of the month...can’t even log onto their website to register for loss of service. This is becoming a joke now. 🙄
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!
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Kevin Smith
(@smythe1973) reported
from
Mansfield Woodhouse, England
@virginmedia Problems again!!! 😡😡😡
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Chris Whitmore
(@ChrisWhitmore31) reported
from
Derbyshire, England
@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
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Jamie Gilliver
(@GilliverJamie) reported
from
Derbyshire, England
Having to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lemoy
(@lemoylemoy) reported
@virginmedia We have been on the phone since 9.00am trying to resolve a simple matter and still cannot get through.. we have been on hold for hours. Being charged can someone help with our issue asap! Please
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Ricardo de Ena
(@ricardoena) reported
@virginmedia Ok but, did you guys increase the service by somehow? Or i will pay more for the same service? Is that any fair?
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awel menai emlyn
(@awelmenaiemlyn) reported
@virginmedia We’re a household of two teachers and 3 children (all in important exam years) How on earth can we do online teaching/learning with such a terrible service?
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Siddhant Kumar
(@SiddhantK12) reported
@virginmedia Need to cancel broadband, not able to get hold of your CR team?? If I cancel my Direct Debit Will I be in trouble??
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Siddhant Kumar
(@SiddhantK12) reported
@virginmedia @Parqueros dont' fall for it Pet.. nothing works with @virginmedia .. for last 4 days trying to cancel my broadband and not able to talk to anyone..
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Twentythreeten
(@Twentythreeten1) reported
@virginmedia is there a problem with your site? I'm trying to log in to pay a bill but keeps coming up 'page has expired' when I click sign in
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Joe Lynam
(@JoeBLynam) reported
Hi @virginmedia Can you get in touch please? Your customer service number is not working - as you probably know
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Laura Thompson
(@laura3072510) reported
@virginmedia What about the price increase also? I have been on hold for 1 hour and then got cut off? Having no replies from your txt service!
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Scott Morton
(@Morton1989) reported
@virginmedia So... Is there a resolution? I'm paying for internet but I'm limited to how I can use it at the moment. There is an issue with your equipment, what should I do?
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Siddhant Kumar
(@SiddhantK12) reported
@virginmedia @lemoylemoy don't lie in public forum. Above number doesn't work and no one contacts you back..