Virgin Media Outage Report in Alfreton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Alfreton come from postal codes DE55.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Matlock, Mansfield, Sutton in Ashfield, Alfreton and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Matlock |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Zak Winfield
(@zakwinfield) reported
from
Derbyshire, England
Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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manicmum
(@dacurrie1) reported
from
Derbyshire, England
@virginmedia Your internet service is shockingly slow today
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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KaiQom 🎮⚽️
(@KaiQom) reported
from
Derbyshire, England
@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@enchanted96game) reported
@virginmedia can someone help me get my service back on
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karl scott
(@kwscott29) reported
@MikeFuller_ @virginmedia I got fed up with there customer service a couple of years ago its shocking the final straw for me was when 1 of them told me to f*** off and join sky
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Dave Urwin
(@DaveEwe) reported
@virginmedia Moving home and not taking Virgin with me but my son buying this house and wants to keep Virgin services. What’s best way for me to close my account and him to start new account on saMe day to ensure no break in service?
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Gill Hay
(@Lerrkeo) reported
@virginmedia Yes signal still is dropping out and black spots in house now where there never were any - had to purchase booster just to get my laptop to connect in next room!
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Gaz Wrigley
(@Gazwrigley) reported
@deanrmarsh God I wish I understood what any of this means coz my virgin media internet is awful at the moment
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Nathan Clark
(@Nathan_Clark_1) reported
@virginmedia You haven’t have a clear contact ? Just a help page which I’ve already looked at can I request a engineer call or email ? Or can you give me an email or something ?
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Mike Fuller
(@MikeFuller_) reported
@virginmedia Seriously “start a thread on an online forum”?? My call is over now and the prognosis now is “you are using it too much, don’t let the kids play on the Xbox while you are using WiFi on your phone”... What an awful experience so far, and am no better off...
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Richard Martin
(@gunsmoke70) reported
@virginmedia Gone thanks, all repaired came down to the original cable installed yrs ago
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Ollie Mulkeen
(@OllieTrumpet) reported
@virginmedia No it’s working again however this happens far too often. Never known a broadband provider to be down on average once a month. You then tell us you are increasing prices!!
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DJBenji24
(@twitchdjbenji24) reported
Apologies guys, but Internet keeps dropping in and out, there must be problems with Virgin Media. Out of my hands, we'll see how we get on later 🥲