Virgin Media Outage Report in Alfreton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Alfreton come from postal codes DE55.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Kirkby in Ashfield, Mansfield, Alfreton, Sutton in Ashfield and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Kirkby in Ashfield |
TV | |
| Nottingham |
TV | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
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Lee Warren
(@leebert666) reported
from
Derbyshire, England
@virginmedia can't believe broadband has been down since before 4pm. This isn't good enough😡😡
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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Shell
(@ShellHarris1992) reported
from
Derbyshire, England
Pay £50 a month for slow WiFi in my own home and a router that flashes the WiFi symbol all the time! Thanks @virginmedia - money well spent there. (The flashing drives me mad)
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Steven Wild
(@IamSpooksDad) reported
from
Derbyshire, England
@virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc
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Jason
(@JasonWDL) reported
from
Derbyshire, England
@virginmedia Says there isn't an issue. Ran the diagnostic test from the website. Tells me it's not plugged in. It's definitely plugged in. Full reboot of everything hasn't helped. Unfortunately customer service won't speak to me as I'm not at home. My partner is.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Simon Sheldon
(@Simon_Shell) reported
from
Derbyshire, England
@More4Tweets your listings on @virginmedia are broken! Was trying to watch Phil and Kirstie and ended up blubbing over #supervet!!
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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Lee Warren
(@leebert666) reported
from
Derbyshire, England
@virginmedia broadband down again, can't get through on phone. This is the second time in a few days, just getting ridiculous now. Paying for a service that doesn't work😡😡
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Charlotte 🐨
(@fryingpantheist) reported
from
West Bridgford, England
@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simi
(@Simi50426669) reported
AVOID @virginmedia AT ANY COST! Royal Mail have now lost my phone and VM are refusing to honor the £128 trade in quote, instead are offering me £28 for the lost device, how does Virgin continue to scam and mislead customers at every step. This is an issue between VM & RM, not me
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Justin C
(@supasaffa) reported
@virginmedia Whats the point of this, you are wasting my time once again. I have gone through this and been on calls, nothing gets recorded against my account. I am tired of the terrible service provided by your organisation
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Justin C
(@supasaffa) reported
@virginmedia @BBCNews @BBCWatchdog ... I called multiple times and they just hang up on you. If you read the tweets they are so sorry for everything but then just send you to their site to sit in a chat Window. ...
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Ashleigh
(@AshleighStewy) reported
Never using Virgin Media again. Absolutely shocking customer service, takes hours to get through on the phone so I tried the web chat and it’s currently unavailable? How am I supposed to discuss my account if I can’t get through? All they care about is money
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supergooner
(@aaronsu72974941) reported
@virginmedia internet down, and service to test hub also down any help ???
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🌺 Leah Price 🌺
(@LeahPrice_x) reported
@virginmedia I was just told there was a fault in my area and they are working on it. But when I do a service check in my area it just says the TV is down, not the broadband.
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bunny
(@bunnymaid) reported
@virginmedia Nice try. This does not state if you have 1 IP address with 2 NATs, 1 for the hotspot and 1 for the customer. Which is what I am trying to clarify. That FAQ is for users, not engineers (in the wrong country trying to troubleshoot something.)
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A.Flamingo
(@alisonedwards78) reported
@virginmedia @VirginMedia_TV I’ve spent days on the phone & online chat & getting nowhere!! I’m getting extremely frustrated. As if moving home not stressful enough now I have to waste hours/days trying to get someone to help!!
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Jenster 💙
(@jensterju) reported
@virginmedia Wi-Fi down AGAIN in Islington - What is going on this is interrupting my work... This is a Joke
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Slev 🇻🇨/🇮🇪
(@00Slev) reported
@virginmedia Thanks, I've been registering the outages as they have been happening. Ideally, I'd like to terminate my contract as this is now ongoing every couple of days, could you please let me have a contact number where I can do this. Cheers.