Virgin Media outages and service status in Awsworth, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Awsworth, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 9, 10:50 AM GMT+1.
- TV (72%)
- Internet (22%)
- Wi-fi (4%)
- E-mail (1%)
- Total Blackout (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Awsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Awsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Awsworth, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Mansfield, Ilkeston, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
TV | 5 hours ago |
|
Nottingham
|
TV | 17 hours ago |
|
Nottingham
|
Internet | 23 hours ago |
|
Nottingham
|
TV | 3 days ago |
|
Nottingham
|
Internet | 5 days ago |
|
Mansfield
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Awsworth, England
Latest outage, problems and issue reports in Awsworth and nearby locations:
-
Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia 3rd time today. Can someone help me please?
-
Richard Loach (@rl1602) reported from Gedling District, England@Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company
-
Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
-
Gareth Smith (@gaz_smith123) reported from Ilkeston, England@virginmedia have you got problems in area 30? My connection keeps dropping out!
-
adrian dilks (@ilsonnut43) reported from Ilkeston, England@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
-
Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
-
Rob Parker (@roberto85) reported from Beeston, England@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
-
Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
-
Ian Siara (@IPSiara) reported from Beeston, England@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
-
helen (@helen6253) reported from West Bridgford, England@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
-
kate kells (@katephus) reported from Ilkeston, England@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
-
Koa (@kokiekola) reported from Awsworth, England@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
-
PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
-
paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
-
Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
-
andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
-
Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England@virginmedia how much will I owe if I cancel now. my contract ends in may please
-
Matthew Theobald (@DirtyLyle) reported from Clifton, England@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
-
Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
-
DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Lewis (@IanLewis299) reported@virginmedia Sorry, I've worded that badly. I meant I didn't even want to raise a complaint. I told them not to raise it, and they have done anyway, and resolved it. They also told me not to fill in the survey as my issue (not a complaint!) isn't yet resolved so it wouldn't look bad on them!
-
FPL Hornet (@fpl_goldenboys) reported@virginmedia Nope. Every day to yesterday it’s been down for a couple of minutes on and off throughout the day
-
Sodium (@sodiumlights) reported@virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.
-
Mr0 (@its_mr_0) reported@keithapearson @virginmedia Customer service is something that exists before you sign up, not after.
-
Ailsa (@Ailsa56202286) reported@virginmedia why do you make it SO DIFFICULT to cancel and waive the fee - I’ve asked for an extension of time to prove my new address and 5 agents have told me this has been extended- call up today NO - my payment is overdue MAY AS WELL TALK TO MYSELF - take some responsibility
-
Greeny (@Greeny_65) reported@JayneCellis @PatrickChristys @virginmedia I would hope all HR departments up and down the country are urgently reviewing their safeguarding policies not only when their Sikh employees are working in customers homes but also in their workplaces working alongside others who can not and do not carry any weapons when at work
-
Jo (@Mansfield_Girl) reported@virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.
-
julie fountain (@juliefount) reportedWhat an absolute joke @virginmedia are been asking for help for weeks but nothing.
-
Ste (@SteT238) reported@virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.
-
Percival Merganser (@lennylaw) reportedPeople moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.