Virgin Media Outage Report in Awsworth, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Awsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Awsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Awsworth, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Derby, Ilkeston, Long Eaton, Sutton in Ashfield, Castle Donington, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Mansfield |
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| Nottingham |
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| Nottingham |
TV | |
| Nottingham |
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| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Awsworth, England
Latest outage, problems and issue reports in Awsworth and nearby locations:
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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tasmin x
(@tasminknightx) reported
from
Clifton, England
When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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L0ND0N89
(@SamLndn) reported
@virginmedia And it's down again. You lot are pushing your luck
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Maša (aka Marsha)
(@masa_kepic) reported
. @virginmedia when ******** are you going to sort out your broadband service in Brighton? I f my phone can run my laptop then so TF can you — it’s what I pay you for! You’ve barely worked for weeks. Are you going to compensate me for lost earnings when I work from home?
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Lu 💫
(@RhodesyLu) reported
@virginmedia Hello. I have an old LG KG130 phone locked to Virgin. I've read that I can request a free network unlock code from Virgin. How would I go about this? I no longer have a Virgin sim. Thank you.
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bakilonder
(@solgarvitaminc) reported
@virginmedia Every time when internet is gone, I check if there is any local outage using your website. Today it evolved to a new level. There is a internet yes but 0,5Mb speed. It is like this for hours. Tried to reset, restart. nothing changed.
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sofia
(@sofia_uk) reported
@virginmedia Ok. But surely there should be some communication to say we have received your complaint but I have had no communication how am I suppose to know its been recieved? Communication is non existent
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alternate
(@hugeblackballs) reported
@virginmedia my wifis been slowing down very bad these past few days, need help please
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Angelo Edades
(@angeloedades) reported
@virginmedia Hi HS, what I am worried about is general degradation of customer service. It’s already impossible to reach @O2 prepandemic and Virgin Media customer service always treats customers with contempt. I guess we will see how helpful or easy it is to reach you guys when the time comes
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penny horner
(@PennyJst) reported
@virginmedia absolutely useless company, I come home to find a most concerning error in green across my tv screen. And no one around to answer the phone or help and your text message was no help either
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Aaron Must Shield
(@Logical1966) reported
@wheezylikesund1 @virginmedia Nearly 8 yrs on the phone because of 2 broken routers
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project forty two
(@projectfortytwo) reported
@virginmedia You're threatening to charge me for non return of your router when you sent me the wrong packaging to return it, and you have an appointment to collect it from me next week. After failing to cancel my contract when I first gave notice so I had to pay extra. Thanks.