Virgin Media Outage Report in Awsworth, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Awsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Awsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Awsworth, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
TV | |
| Nottingham |
TV | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Awsworth, England
Latest outage, problems and issue reports in Awsworth and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kayleigh
(@kayleighello) reported
@virginmedia yes i’ve checked and done everything and they say it isn’t a problem in my area but surely it must be if my neighbours with virgin wifi have the exact same problems!
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fee
(@FeePfhk) reported
@virginmedia still no tv or broadband in G758yd area,now over 48hrs, not been updated re fix last update saying fix by 2.15. Yet another deadline passed .. please can you update what’s happening 😡
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Poman
(@poman3000) reported
@virginmedia Guess what and it’s the 10th time line that has come and gone still no fix at 14:15 and as it’s now 15:01 and no updates either online or via text, customer service is shocking at Virgin
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kayleigh
(@kayleighello) reported
@virginmedia Monday is just so far away considering my household need the internet for work and school! we have had so many issues since getting virgin wifi, it’s unbelievable how slow it is to resolve problems or even have good communication with your company.
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M
(@MattieGartrell) reported
@virginmedia Regardless of my settings - do you really think 4 calls everyday is a good sales tactic? It’s harassment. The next ‘David’ or ‘Zoe’ **** calls that can’t barely speak English is gonna get some serious smoke down the phone. Been told 5 times I’ve been taken off their list.
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kayleigh
(@kayleighello) reported
@virginmedia i am just so frustrated with your customer services! they are terrible, are they even looking to see if there is a fault in my area, shouldn’t they look into this first before sending me an engineer? how is a fault in my home if multiple homes are the same?
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Arabella N-R
(@arabellanr) reported
@virginmedia I appreciate you yourselves don't have any information, but someone @virginmedia or @TfL MUST be aware of this issue and working to resolve it. Who can I email please?
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Adrian
(@Adywakey) reported
@virginmedia @CitizensAdvice you can take a deal out in under 5 minutes but want to cancel one and you’ll have to wait over 5 and a half hours and counting.
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Zoe
(@hikesandramble) reported
@virginmedia Thanks for replying, twice wasn’t given a reason. Third time was I’m a third party not the account holder even though I have the authority on the account. It’s usually myself that changes the package. I was assuming it was credit checks? No issues before though
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A Rose by any other name
(@MaureenRWillis) reported
@virginmedia. Contract ended. 50 min call to cancel. 25 mins of that was being pressured by disconnections! Kept saying he couldn't cancel without a reason. That call was ultimately my main reason in the end! Shameful!