Virgin Media Outage Report in Selston, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Selston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Selston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Selston, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Selston, England
Latest outage, problems and issue reports in Selston and nearby locations:
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Rebecca Ward
(@HistoricCatLady) reported
from
Mackworth, England
@virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Daz_NFFC 🏴🇺🇦
(@NFFCDaz) reported
from
New Basford, England
@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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Carl
(@CarlmMorton) reported
from
Derbyshire, England
@virginmedia You also told me on Tuesday that you had fixed the network issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Myers
(@markymarkmyers) reported
@virginmedia John, I was a customer before virginmedia was born. Yes I have spoken to the team I have also just emailed Lutz Schüler with my concerns. Hopefully he will realise existing customers are just as important than new ones.
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Umair Khan
(@UmyKhan_) reported
What a horrible service!!. You technician came late after two days to sort the wire then left without internet and your team members are saying the next availability is after 7 days .. @virginmedia @Virgin @AskVirginMoney
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Edward Clark
(@clarke004028) reported
@virginmedia I can only assume this is a tactic to attempt to get me not to cancel. Absolutely terrible service.
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Jonathan
(@jonathanjellis) reported
@virginmedia The line to your retention team constantly drops out and no one calls back. Your website is also broken. Can someone call me back once you sort your lives out? Alternatively @SkyUK if you hurry up and launch your standalone streaming product I’ll switch to you!
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Rugby187 Gaming 🏴🇺🇦
(@Rugby187_Gaming) reported
@virginmedia I've called Virgin Media on their regular numbers and spoken to Faults, Sales, Retentions, Customer 'Care', etc. Still getting nowhere!
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sarah
(@foophoof) reported
@lunasorcery I love how that same device is called “Hub 2.0” with Virgin Media Ireland. It was called “Hub 3.0” when they first started rolling it out, but then they dropped support for 1.0 and decremented all the version numbers.
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Rugby187 Gaming 🏴🇺🇦
(@Rugby187_Gaming) reported
@virginmedia I struggle to understand them half the time and then they just apologise and blind transfer me to other teams who are equally as incompetent. I’m having to run around trying to fix YOUR mistakes!
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#porkpiegate
(@porkpiegate) reported
@virginmedia To add, had engineer out Monday. He blames other networks but it’s worse now than then and also I had “other networks” in my home when running hub 3 on lesser service.
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Keith Wilkins
(@AvocetKeith) reported
@virginmedia Apparently, VM couldnt take a direct debit from the same bank account it has been calling from for the last 2 years..... No details have changed except the ridiculously high monthly package charge and all they can do is cancel the late fee charge... #switchtoSkyASAP
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Bohn
(@BohnFifty) reported
@virginmedia I mean personally I'm going to switch to a more efficient and faster ISP because this just made me massively lose faith in the company's capabilities, and as little a difference that may make, it's still a consumer lost, £350 per annum lost from 1 customer, what if it was 1000?