Virgin Media

Virgin Media Outage Report in Selston, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Selston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Selston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Selston, Nottinghamshire, England 10/29/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Selston, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Matlock, Mansfield, Sutton in Ashfield, Alfreton, Derby and Chesterfield.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomMatlock Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomMansfield Internet

Community Discussion

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Virgin Media Issues Reports Near Selston, England

Latest outage, problems and issue reports in Selston and nearby locations:

  • BMinion25 Becks. 🐏 (@BMinion25) reported from Derbyshire, England

    @virginmedia hello internet is down and has been since 7:15am this morning……

  • forestmatth79 Matt H (@forestmatth79) reported from Wilford, England

    @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia No they were both rude and put the phone down .

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • nick_allgood N1CK 4LL666D (@nick_allgood) reported from Derbyshire, England

    Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • nicki1712 nickih1 (@nicki1712) reported from Derbyshire, England

    @JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x

  • katej1984 Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • davidjamesdj DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • Baddileyram grumpy man (@Baddileyram) reported from Derbyshire, England

    @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • Kathryn_Cook1 Kathryn Cook (@Kathryn_Cook1) reported from Derbyshire, England

    @virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MiaWard41589749 Mia Ward (@MiaWard41589749) reported

    @virginmedia Please advise how the complaint can be closed without my authorisation.

  • wellstocky Stockers (@wellstocky) reported

    @virginmedia Well after spending almost a day telling the customer relations team I want to leave. Im being sent to a disconnection team, will they believe me?

  • techonify techonify (@techonify) reported

    @theTRUESPEED Was tempted to sign up for your service but just read this in your AUP which is really restrictive compared to VirginMedia: "You may not host servers or content on your Internet connection if you have purchased the UltraFast Residential or Home Office Ultra product"

  • jimbob86128551 jimmoody (@jimbob86128551) reported

    @virginmedia @virginmedia never mind about about elvis .. look after your long time customers .. no tv or broadband again wtf is the problem..

  • jimbob86128551 jimmoody (@jimbob86128551) reported

    @virginmedia nothing to say apart from give me more money.. pick your box up on monday and **** off

  • KatieMagnet KATIE MAGNET ;💞 (@KatieMagnet) reported

    Sorry getting crap signal. Internet broadband , TV etc all down for the last 26 hours @virginmedia very sporadic in what I can see. Not ignoring anyone . Told midnight then 1630 but no joy in the neighbourhood. Bless those working on the green box at the end of the street.

  • bazza1981 barry law (@bazza1981) reported

    @virginmedia Yea there is still a issue. This has been going on for almost 2 weeks now. Ever since I signed a new contract the internet has been crap

  • Jo90callingUK Joee 🏳️‍🌈🇬🇧 (@Jo90callingUK) reported

    @virginmedia second time in a matter of a few months. We have no service again all afternoon and nothing till tomorrow, this is not good enough but all you do is stick your prices up. People can't work, use shop equipment not just TV. EC1V

  • cwillson59 Clive Willson (@cwillson59) reported

    @virginmedia Have you tried using your own customer care number. It’s a joke, you can no longer speak to anyone whatever option you choose!!! All that happens, and I repeat again, you get sent a text and then get cut off. Terrible customer service 😡

  • bfstmj troels jensen (@bfstmj) reported

    @virginmedia I understand. But is the lack of tv tonight also an individual service?