Virgin Media Outage Report in Selston, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Selston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Selston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Selston, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Derby, Ilkeston, Mansfield, Long Eaton, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Nottingham |
Total Blackout | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Nottingham |
TV | |
| Ilkeston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Selston, England
Latest outage, problems and issue reports in Selston and nearby locations:
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area
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tasmin x
(@tasminknightx) reported
from
Clifton, England
When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Matt
(@shent) reported
from
Derbyshire, England
@virginmedia Hi, my equipment is irrelevant, the GUI on the routers admin page is just terribly slow, I’ve tried two different pcs, different browsers, even my phone, it’s the router/modem configuration pages are shocking slow to respond to any form of user input.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Matt
(@shent) reported
from
Derbyshire, England
@virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Steven Wild
(@IamSpooksDad) reported
from
Derbyshire, England
@virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ceefaxretromug
(@ceefaxretro) reported
@virginmedia I want to get it off my credit file so tried to set a payment plan up I was told I couldn't, I was offered a settlement of £60 which I agreed to but the handler would not agree to send me confirmation the account was clear before closing the complaint
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konr🌱-🎙DAM EP 4 SOON
(@konrkonrkonr) reported
Man **** virgin media outages (do not respond to this tweet, employee of virgin media)
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L.i.am
(@LDonald101) reported
@uk_domain_names @Dervlen What network does virgin work off? #RoamingCharges #virginmedia @virginmedia are you introducing roaming charges?
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Amy Beddis
(@amy_beddis) reported
@virginmedia terrible customer service- been with you for the past few years (despite terrible b/band- so that we have had to buy a router!)&now you are charging us double for the same package! Only thing you can offer us is a deal £25 more p/month than a new customer would pay?!
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Scuzzed hypeman
(@ScuzzedFanKyra) reported
@virginmedia fix my Internet thanks
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🎵USIC! Club Elite 😍
(@frogncat) reported
@virginmedia So to clarify you've not added any additional help to my post, thread or issue and confirm that I have gone through the best way to resolve my issue? And has added additional stress to resolve the issues. Smh. I really hope the WiFi pod's work.
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Suleman Haq
(@haq_suleman) reported
@virginmedia No, there's not, even rebooting it doesn't fix it. It happens several times per day at the moment, and at various times... And it's starting to drive me insane.
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Kim Yates
(@KimBaker19) reported
@virginmedia internet down AGAIN in TF7! What’s going on??
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Craig Carrera
(@CraigJMackenzie) reported
@virginmedia Yes it's been rebooted and my SSIDs have been separated out into 2 channels as well. It's not great usually tbh but over the past week service has been shocking
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ceefaxretromug
(@ceefaxretro) reported
@virginmedia I also was said that I woukd recieve a managers call yesterday but that also never happened they probably called my number from 3 years ago