Virgin Media

Virgin Media Outage Report in West Bridgford, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Bridgford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bridgford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Bridgford, Nottinghamshire, England 10/29/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Bridgford, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Alfreton and Loughborough.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Bridgford, England

Latest outage, problems and issue reports in West Bridgford and nearby locations:

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @virginmedia Brilliant answer! Except the person I spoke to said it was a problem affecting this area ... it doesn’t matter how it’s affecting anyone / we aren’t getting what we’ve paid for and this is why people are desperate for a credible, honest, reliable, trustworthy provider....

  • fullpeltuk Rob Holland ⚽️🏐 (@fullpeltuk) reported from West Bridgford, England

    @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff

  • WiteWulf ☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜ (@WiteWulf) reported from Shepshed, England

    @virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia

  • dazfuller Darren Fuller (@dazfuller) reported from West Hallam, England

    @virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!

  • jothornley22 Jo Thornley (@jothornley22) reported from Farndon, England

    @virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡

  • davidluke86 David Luke (@davidluke86) reported from Beeston, England

    An update! It gets better, a member of STAFF used @carolineheppell ‘s details for another customer but @virginmedia won’t refund!!! This would be funny if it wasn’t so appalling.

  • JamesOLeics James (@JamesOLeics) reported from Bingham, England

    @virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • The_Dobbs James (@The_Dobbs) reported from Melton Mowbray, England

    He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • davidluke86 David Luke (@davidluke86) reported from Beeston, England

    Disgusted by @virginmedia taking £150 from @carolineheppell account on a fraudulent DD and then refusing to help her bank or her. Giving fake email addresses not answering complaints. A disgrace.

  • withcoachs Coach S 👊 (@withcoachs) reported from Loughborough, England

    Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail

  • tasminknightx tasmin x (@tasminknightx) reported from Clifton, England

    When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x

  • JamesOLeics James (@JamesOLeics) reported from Bingham, England

    @virginmedia Shit response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FintanStack7 Fintan Stack (@FintanStack7) reported

    @virginmedia I've just tried to use that service again, specifically the message us route, and it just redirected me to the home page over and over again

  • FintanStack7 Fintan Stack (@FintanStack7) reported

    @virginmedia I've tried the link you sent but am unable to navigate it due to numerous errors, check the thread that we are talking on and you'll see there are buttons missing etc. I want to pay my bill but can't log on or reset my pw and I can't use my home phone now as it costs me. Pls help

  • audsdasilva Audrey Lobo-Dasilva (@audsdasilva) reported

    @virginmedia sorry VIRGIN MEDIA.... your customer service is the WORST ever..... just reported that my WiFi was not working after endless texts and waiting on the phone to have my called disconnected by ZAC! I was polite. Why record calls???

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

  • AntMelvin Anthony Melvin (@AntMelvin) reported

    @virginmedia Over the phone, I also have an issue with the speeds I'm getting, not even close to what was promised, basically your service was mis-sold! @Ofcom @CISASUK #virginmedia #CustomerService

  • adamace72 Adam Tromans (@adamace72) reported

    @virginmedia This might be your first price hike in 18 months but take a look at the bigger picture, count how many price rises over the last few years, the average working man has had no wage increases at all and to be honest your service is not reflecting the price rises at all

  • aid_khalsa Khalsa Aid (@aid_khalsa) reported

    @virginmedia @ade5star Virgin media, why is your service web page not reporting the outages being experienced by so many in the KT region? This has been going on since Monday!

  • adamace72 Adam Tromans (@adamace72) reported

    @virginmedia I've have been trying to contact you for weeks about my awful internet especially the wifi, after being on hold twice for a hour and half you cut me off both times, I've since had to put your awful superhub into modem mode and buy my own router to cure the problem, great service

  • FintanStack7 Fintan Stack (@FintanStack7) reported

    @virginmedia I sent screencaps in this thread of the missing buttons or icons when your colleague suggested the same. If i follow that route it wants me to sign in, which we know I am unable to.

  • bentley2904 Lee Bentley (@bentley2904) reported

    @virginmedia how do I cancel my subscription my contract has ended and doubled in price so im guessing you will be wanting your boxes and router back