Virgin Media Outage Report in West Bridgford, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Bridgford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bridgford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Bridgford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Nottingham, Ilkeston, Alfreton, Melton Mowbray and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Loughborough |
TV | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Bridgford, England
Latest outage, problems and issue reports in West Bridgford and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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safina akhtar
(@safinaakhtar3) reported
@virginmedia I live in Leeds ls8, when will we have connection? Can’t use phone line or WiFi, this is the 4th time in 2 months, never had this problem with sky
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Barry Spencer
(@Redbazza23) reported
@virginmedia Thought I would message on here as ringing virgin and getting problems sorted is a none starter, over the last 2 weeks I have spent around 12 hrs on and of the phone trying to get my account sorted after it was disconnected by mistake. I rang to night still waiting for a reply.
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📷 Ⓗⓔⓛⓔⓝart is workⒸⓛⓐⓡⓚⓔ🖋
(@belle_vintage) reported
@virginmedia That’s really clever. @virginmedia only gives compensation for 48 hours loss of service FROM THE POINT THAT YOU REPORT IT. So if you don’t know about the compensation, and you’re expecting the problem to be fixed quickly (then find out it won’t be) tough luck! So that relies on>
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Barry Spencer
(@Redbazza23) reported
@virginmedia As I said to the customer service I will be leaving virgin media if it wasn't sorted today. So what time does your phone lines close , time is ticking. Still waiting for a call back.
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Barry Spencer
(@Redbazza23) reported
@virginmedia No I'm not without services now bu the tv is only working partially. After talking to a service manager last week I was offered the ultimate bundle for £86 that's £25 o2 and £61 virgin now there trying to charge me £138. If its not sorted tonight my contract expires on the 12.
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Chantelle Newton
(@chantelle_ukccf) reported
@virginmedia Yes it is listed there but I don’t know what it’s for because no one will help me. Contractors have been out to pull a new cable, I don’t know what the appointment tomorrow is or how much longer I will be off service
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Callum | Laezur
(@Laezur) reported
@virginmedia Look ZP I’m not ******* about going through your forums and posting logs. Christ. Got to jump through more hoops than a circus clown just to get some help. Bottom line: I don’t get my guaranteed speeds. Find a way to fix it.
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📷 Ⓗⓔⓛⓔⓝart is workⒸⓛⓐⓡⓚⓔ🖋
(@belle_vintage) reported
@virginmedia You noticing the service is down (and not just in your home), then reporting immediately on the off chance that it might be down for 48 hours. Genius racket by Lord Branson!
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Ross Nadin
(@ross_nadin) reported
@virginmedia No I can't, in fact I highly doubt the agent raised the complaint at all, hence wouldn't give a reference. As you can see through this chain that's at least 2 lies VM told me in one phone call. Amongst the worst customer service in the UK
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Barry Spencer
(@Redbazza23) reported
@virginmedia Could be to late will cancel o2 direct debit tonight and will cancel virgin direct debit after final payment 3rd of May.