Virgin Media Outage Report in West Bridgford, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Bridgford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bridgford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 07: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near West Bridgford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Loughborough, Alfreton and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
TV | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Bridgford, England
Latest outage, problems and issue reports in West Bridgford and nearby locations:
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Daz_NFFC 🏴🇺🇦
(@NFFCDaz) reported
from
New Basford, England
@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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Trevor Smith
(@MrSmithInNotts) reported
from
Ruddington, England
My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Two Neurons
(@TwoNeuronstream) reported
Especially in the age of the lock down, where as a healthcare professional I have to use the my computer and internet to see clients; where as educators we teach and train trainees and students online. The more I think about this, the more disgusted by @virginmedia I am.
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Mohammed
(@MFurqaan72) reported
@TomMockridgeVM It's been 3 days of calling @virginmedia due to numerous occasions of the internet disconnecting, despite this the company is deliberately ending calls, and making false promises over the phone that the issue will be resolved but still the same problems.
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3lawe
(@ali_attalla) reported
@Hyperoptic PLEASE give us internet in my area @virginmedia are horrible!! please save us from them!
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Benjamin Edmonds
(@BenjaminEdmonds) reported
@virginmedia We are getting constant failures on our router - "Sync timing failures" and RCS Partial Service, but your testing function won't pick it up and we can't contact anyone, are you able to help please? Internet access is awful right now.
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Chelsey
(@DigitalDoodler) reported
@SandyLindsay @virginmedia Nothing like paying a company £100+ a month to be told to go find your own support eh. I hear ya today, finally cut ties with this joke of a company good luck x
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andrew ford
(@FordAndrewJ) reported
@virginmedia what is your customer service email address? I want to write to you about your hopeless wifi router.
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Jake Soffe
(@JakeSoffe) reported
@virginmedia your customer service have no clue what there doing spoke to someone for 51 minutes asked for the password on the account 7 times which was given to him each time for nothing to change with my internet! Cancelling its ****!
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Scott Simons
(@Scott_Simons1) reported
@virginmedia what number is best to call to open a new account? I have tried +44 345 454 1111 several times but as I am not a customer I cannot get passed the automated messages
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Stacie gilfillan
(@staciegilfillan) reported
@virginmedia can you please have someone call be ASAP shocking service!
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Two Neurons
(@TwoNeuronstream) reported
You know what is absolutely is crap about @virginmedia? In the US, when I had issues with the router from Comcast, I could replace it with my own (and I did). But @virginmedia forces you to use theirs.