Virgin Media Outage Report in West Bridgford, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Bridgford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bridgford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near West Bridgford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Loughborough, Melton Mowbray, Ilkeston and Long Eaton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Loughborough |
Wi-fi | |
| Melton Mowbray |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near West Bridgford, England
Latest outage, problems and issue reports in West Bridgford and nearby locations:
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Holly-Jade
(@_hollymcmylor) reported
@virginmedia No! ‘be prompted to order one’ sort your **** out. 8 whole goddamn months without any wifi in the house, we’re all having to use our data to connect our tv/consoles to it. what a joke. cancel my service now we want to go elsewhere.
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Simon
(@HullsGinMan) reported
from
Leeds, England
@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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claire whyte
(@clairewhyte12) reported
@virginmedia It’s a problem your end, not mine.
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Vikki Clifford
(@VikkiClifford) reported
@virginmedia Absolutely nothing. They put us through to retentions, retentions put us back to technical who then put us back to retentions. No one actually wants to deal with the issue and come to some resolution
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Hkl Hkl
(@HklHkl10) reported
@virginmedia Sure. Basically what I’m saying is: if somebody was to say to people that had WiFi issues recently would it be a threat to their WiFi or something as hackers could think their WiFi is weak?
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Daniel Harvey #BLM
(@dancharvey) reported
Hey @virginmedia despite their claims to the contrary @YodelOnline has NOT delivered our new broadband router. Can you help us out?
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Playmaster
(@MikGee6) reported
@virginmedia How would Lutz Schueler like it if his name was bandied around with Pimps and Prostitutes, Virgin Media are morally reprehensible and until they atone for this damage they will be daily exposed.
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia I have been trying to login to my Virginmedia account without success it’s three days now. I also want to get rid of the security warning is this a different pw? And my mobile account if it is different to my VM account?
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Holly-Jade
(@_hollymcmylor) reported
@virginmedia 0345 454 1111 - our wifi doesn’t reach to the kitchen which is next to the router never mind the rest of the house, we’ve been given boosters and all sorts and for the cheek of it was charged for the boosters too! i’m working from home starting Monday & can’t connect my laptop.
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A Tea
(@ATea67950272) reported
@virginmedia It is wireless broadband. Last week has been completely horrific and this weekend is no better. Keep having to use 4G or my personal hotspot for work. It keeps dropping out. And drops out for hours. Then comes back. Can’t switch off Hive when I want to because of Wi-Fi issues