Virgin Media outages and service status in West Bridgford, England

Problems in the last 24 hours in West Bridgford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bridgford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bridgford, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Loughborough, Kirkby in Ashfield, Melton Mowbray, Southwell, Ripley, Alfreton, and Gedling District.

City	Problem Type	Report Time
Ilkeston	Internet	1 day ago
Nottingham	Internet	2 days ago
Loughborough	Total Blackout	3 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Wi-fi	5 days ago
Kirkby in Ashfield	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Bridgford, England

Latest outage, problems and issue reports in West Bridgford and nearby locations:

• 
  Trevor Smith (@MrSmithInNotts) reported 6 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

• 
  Jonathan SC ن Esq. (@jonathansc) reported 6 minutes ago from Wilford, England

  @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

• 
  Lee Smith (@lee0510) reported 9 minutes ago from Ilkeston, England

  @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

• 
  Nigel Hudson (@nghudson) reported 12 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  NoGuyTest (@NoGuyTest786) reported 12 minutes ago from West Bridgford, England

  @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

• 
  Jonathan SC ن Esq. (@jonathansc) reported 16 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 19 minutes ago from Loughborough, England

  @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

• 
  Chris Maltby (@ChrisMaltby) reported 21 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  Amanda (@imageprincess) reported 24 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  Dave Harwood (@DaveHarwood1) reported 25 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  Rob Parker (@roberto85) reported 33 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Katy Oliver (@k28ykaty) reported 36 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Koa (@kokiekola) reported 36 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Chris Maltby (@ChrisMaltby) reported 37 minutes ago from West Bridgford, England

  @virginmedia 3rd time today. Can someone help me please?

• 
  Chris Maltby (@ChrisMaltby) reported 46 minutes ago from West Bridgford, England

  @virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍

• 
  Laura Coxon (@looby1376) reported 47 minutes ago from Ruddington, England

  @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

• 
  Ian Siara (@IPSiara) reported 50 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Paul Dennison (@pdenno) reported 53 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Chris Maltby (@ChrisMaltby) reported 55 minutes ago from West Bridgford, England

  @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 59 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 6 minutes ago

  @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

• 
  jabfree🇮🇪🍀 (@pureblood1892) reported 7 minutes ago

  @VirginMediaNews So two gay men are getting married **** off virgin media clowns

• 
  Ali@Makely (@MakelyStudio) reported 8 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  jason (@Jason29wctb) reported 10 minutes ago

  @virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose

• 
  iyda (@notiyda) reported 11 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Mark Skid (@YeshuaFoxtrot) reported 13 minutes ago

  does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔

• 
  Tommy Tinkler (@TinklerTommy) reported 13 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

• 
  Hewan (@HewanMcCarthy) reported 14 minutes ago

  @virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything

• 
  Barry Devlin (@irishbazdev) reported 14 minutes ago

  @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

• 
  Come On You Wands (@craywanderers) reported 15 minutes ago

  @Debbo3496361 Not according to my Virgin Media TV listing. But my FreeSat box tells me they are. So, a paid-for service doesn't but a free service does. Go figure (but only if you want to).