Virgin Media Outage Report in West Bridgford, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Bridgford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bridgford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near West Bridgford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Kirkby in Ashfield, Alfreton, Loughborough, Melton Mowbray, Ilkeston, Long Eaton and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near West Bridgford, England
Latest outage, problems and issue reports in West Bridgford and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shay Soremekun
(@SeyiSoremekun) reported
@virginmedia I'd be really grateful if you could at least acknowledge my above message even if uncomfortable for you. It's incredibly difficult to work/function for 3 days without Internet, and a holding page where the fix estimate time is just pushed later with no explanation.
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Baba
(@_junze) reported
@virginmedia Yes, the team has been advising me from the last 4 weeks that the issue will get fixed soon. A widespread network fault which is on going for a month in this age doesn't make sense. I can't work from home using unreliable internet connection.I would rather switch to a new ISP.
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Steve Rhodes
(@dougsfeline) reported
@virginmedia The last time I tried that was in June 2020, still waiting for a response. That's taking 'not instant' to extremes. How about you get somebody to ring me (the customer)?
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VspecAlan
(@VspecAlan) reported
@virginmedia when are you going to fix the total blackout in west london. No broadband TV or phone. Thus is now the 3rd day without anything. Disgusting service from such a major company
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anikhanx
(@ak67_khan) reported
Can @virginmedia fix their internet. Trying to do an online lesson and apparently I sound like a robot👍
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scottwright94
(@scottwright941) reported
@virginmedia Hi, no they haven’t. I’m sat right next to the router and neither my phone or laptop can hold a connection. We pay over 40£ a month for 200mb and it’s never really at that speed
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LiquidMynx
(@liquidmynx) reported
Internet gone again whilst I was on a team meeting, thank you @virginmedia, very reliable. Please can you cancel my contract? You haven’t kept your end by providing me with a service #virginmediadown #sillycompany
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Rossey
(@Rossey44201829) reported
@virginmedia My complaints were made last month I understand there is a pandemic but you still want your money on time and all I want is the service I pay for I have boosters they make no difference I've called been cut off 5 times now live chat says ring you say ring I ring they cut off
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snazzyzazzi
(@snazzyzazzi) reported
@virginmedia Should have expected that no body is able help
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IYI Shamima Begum Jalil Hatun IYI 👑
(@mimiibegum) reported
@virginmedia You shouldn't be charging me £52 for such poor Internet quality