Virgin Media Outage Report in Heanor and Loscoe, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Alfreton, Nottingham, Derby, Ilkeston, Mansfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
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Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Wood
(@CoachPhilWood) reported
@virginmedia please can you contact me urgently to discuss an ongoing issue since Wednesday 27th October? I have called 6 times and have now been charged for something that was your error.
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Justin
(@JustinG1971) reported
@virginmedia none of my services are working and have not been for several hours. There are apparently intermittent signal issues in my area, CR0. How can I claim a refund?
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MeshuggahDaddy
(@Corruptforce) reported
@virginmedia Correct, all devices in the house are suffering from very poor upload speeds.
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Daniel / Load FM!
(@FmLoad) reported
@virginmedia Yes, intermittent issues with both connections.
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Matt Johnson
(@ideasfarm) reported
@LDNLutonAirport @virginmedia The airport WiFi is terrible. No capacity, does not update signed in status. Spent 10 minutes trying to do an online order from my table. Confirmation failed, so ordered from the bar, so may have paid twice. Worst airport WiFi, we'll travelled.
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Andy Brown
(@andyb7274) reported
@virginmedia Pls help, I see an incorrect account number when I log into the app, so according to this I have nothing to pay, yet you emailed me with the correct account details and amount to pay (which was late as I can't set up a DD), been going on 3 months now
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sanb
(@sanb01182658) reported
@virginmedia Made a complaint C-291022561, directed elsewhere, your AI did not feel capable of addressing - waited over 2 hours for an agent and went to bed.......you need a joined up CRM system where all comms and interactions are recorded on a common system. Please fix. Lost sense of humour
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Helen Ruggles
(@HelenRuggles3) reported
@virginmedia Take a look you better now start taking this as serious as it is all 45 calls have been recorded something doesn’t add up definite you have a couple of bullies and tell lies a corrupt ex level as it’s scary your customer safety especially a woman is not important
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Nick Atkinson
(@nickat) reported
@virginmedia I don't have the time to sit in a queue on the phone again. Why is it so difficult to make a complaint. I cannot believe there is no way of direct contact. Something for @LutzSchueler to consider?
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Siobhan Hancock
(@Frenchisfun) reported
@virginmedia tv disturbance (pixelated picture) in E11 for last 4 days with no idea of how much longer it will last. Can we trust you to sort it asap and issue compensation?