Virgin Media outages and service status in Heanor and Loscoe, England

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor and Loscoe, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, Mansfield, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	11 hours ago
Ilkeston	Internet	13 hours ago
Nottingham	Internet	1 day ago
Nottingham	TV	2 days ago
Nottingham	Internet	2 days ago
Derby	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

• 
  Pete Hudson (@petetweet1306) reported 1 minute ago from Derbyshire, England

  @virginmedia No tv signal in Derby ?

• 
  richard taylor (@richardtaylor37) reported 13 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  Luketh (@Luketh13ttv) reported 13 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  leigh.butler 🐏 (@barmylad34) reported 14 minutes ago from Derbyshire, England

  @virginmedia why are you still not providing tv services today? Blackout!

• 
  adam birch (@AdamBirch92) reported 19 minutes ago from Mansfield Woodhouse, England

  @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

• 
  Dave Harwood (@DaveHarwood1) reported 25 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  haasty kawa (@haasty_kawa) reported 26 minutes ago from Derby, England

  @virginmedia I'm not at all satisfied. Since last night until now, my internet has been down. When I attempted to contact customer service, it flatly refused. I attempted to access the page, but it is still blocking me. I am self-employed. The region DE248ET is shown here. Fix it asap

• 
  RIGGO (@rigg0o) reported 29 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 31 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  andrew💫 (@PantherAS90) reported 32 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

• 
  haasty kawa (@haasty_kawa) reported 40 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

• 
  Chris Maltby (@ChrisMaltby) reported 43 minutes ago from West Bridgford, England

  @virginmedia 3rd time today. Can someone help me please?

• 
  gerisays (@activist84) reported 48 minutes ago from Beeston, England

  When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

• 
  richard taylor (@richardtaylor37) reported 49 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Matthew Theobald (@DirtyLyle) reported 51 minutes ago from Clifton, England

  @virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!

• 
  Ben Green (@BEN_GR33N) reported 52 minutes ago from Derbyshire, England

  @virginmedia whats going on with your network, just lost TV and internet in DE area.

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 55 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Gordon Foster (@rainworthgord) reported 56 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Sushrut (@Sushrutuk) reported 56 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

• 
  andrew anthoney 🍋 (@andytoon30) reported 59 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JC (@Coady88) reported 12 minutes ago

  @gblondon1 @skytv @virginmedia You’ll be switching back to sky in 2 years when virgin do exactly the same, double your bill whilst offering new customers the same service at 1/4 of the price, it’s a market I genuinely do not understand.

• 
  cameron scotece (@CameronScotece) reported 13 minutes ago

  @virginmedia again WiFi completely unusable and not fit for purpose , £76 a month for the worst connection I’ve ever seen - Nottingham

• 
  Jane ferguson (@Icklefergie) reported 19 minutes ago

  @virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???

• 
  Edward Hamilton (@epwhamilton) reported 20 minutes ago

  @AniaSowinski @virginmedia @djraw123 Yes, I've got that... Even though sorry have told me explicitly that there's an issue in the wider area

• 
  Danni (@danni_ox_) reported 24 minutes ago

  @PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when it’s broadband only deals, it’s it’s broadband and tv - it says any broadband, therefore anything that’s in the “not eligible” below, doesn’t count for them

• 
  CG (@griffonline) reported 24 minutes ago

  @gblondon1 @skytv @virginmedia That was to keep SkyQ. Virgin only had their streaming service with no record.

• 
  Ray Cairns (@RCMCFCX3) reported 25 minutes ago

  @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

• 
  Edward Hamilton (@epwhamilton) reported 29 minutes ago

  @virginmedia internet's been down for a good 16 hours now. All tests have been done. Seems like an unacknowledged area issue

• 
  Davie G 🇬🇧 (@fredbeare) reported 31 minutes ago

  Why is such a pain to contact @virginmedia to become a new customer, and even when you do the sales team don’t listen. Will just stick with BT not because they’re good, just because Virgin don’t listen

• 
  Youya (@MindOfYouya) reported 32 minutes ago

  @virginmedia PLEASE for the love of god fix your spotty internet connection issues! This has become a weekly norm where im having to face issues! I am paying £40+ a month and having to deal with this nonsense