Virgin Media outages and service status in Heanor and Loscoe, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Heanor and Loscoe, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 28, 9:30 PM GMT+1.
- Internet (62%)
- TV (24%)
- Wi-fi (5%)
- Phone (5%)
- E-mail (2%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor and Loscoe, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Kirkby in Ashfield, Nottingham, Derby, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 3 days ago |
|
Ilkeston
|
Wi-fi | 3 days ago |
|
Mansfield
|
Phone | 3 days ago |
|
Kirkby in Ashfield
|
Internet | 3 days ago |
|
Ilkeston
|
Internet | 4 days ago |
|
Nottingham
|
Phone | 4 days ago |
Nearby cities with recent reports
5 recent signals
5 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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NoGuyTest (@NoGuyTest786) reported from West Bridgford, England@virginmedia @virginhelp any help with this yet?
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Nigel Hudson (@nghudson) reported from West Bridgford, EnglandGoodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Daz_NFFC 🏴🇺🇦 (@NFFCDaz) reported from New Basford, England@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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Matt Triggs (@mjtriggs) reported from West Bridgford, England@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, EnglandAfter waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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nickih1 (@nicki1712) reported from Derbyshire, England@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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Big Gas (@BigGasson44) reported from Awsworth, England@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Kate J (@katej1984) reported from Sandiacre, England@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
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GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Matthew Theobald (@DirtyLyle) reported from Clifton, England@virginmedia Still bad this evening. Pixelating all over the screen.
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Chris hesketh (@cwis75) reported from Clifton, England@virginmedia No they were both rude and put the phone down .
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Francesca novilla (@arabella0404) reported from Derbyshire, England@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
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Lee thorn (@leethorn2011) reported from Derbyshire, England@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
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Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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leigh.butler 🐏 (@barmylad34) reported from Derbyshire, EnglandAnyone else got blank tv from @virginmedia ? Usual service of not supplying!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul foster (@Paulfoster_64) reported@virginmedia Rh117ef internet down again! This service is absolutely dog ****!
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🐺 (@stefan655) reported@virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!
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John (@satinballs99) reported@virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.
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STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
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Dr Amir Hamid (@DrAmirHamid) reported@virginmedia No it hasn't and its really poor
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Darren Hayes (@darrenhayes1973) reported@virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!
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keith addy (@ads913) reported@virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService
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Steve Wright (@wobbleatbar) reported@virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?
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Michael (@SuarezP_Fantome) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies