Virgin Media Outage Report in Stapleford, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stapleford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Stapleford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Kirkby in Ashfield, Ilkeston, Ripley and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stapleford, England
Latest outage, problems and issue reports in Stapleford and nearby locations:
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mahir Chawda
(@luvNmusik_) reported
@virginmedia so not only have I not had internet for 2 days, it's going to be another 2 weeks and I have to suffer for it, and the customer service rep (not the engineer - he was super cool) said nothing else we can do and we won't be comensating you for anything or loss of work!
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Justyn 🎹🥓💻
(@justynroberts) reported
@virginmedia Nope. But business line says there is. And to be fair, a service status update isn’t going to let customers pay for their breakfast.
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Better Call Rudy
(@is_it_2021) reported
@virginmedia Connection is good at present, Thanks. TiVo is WiFi. The only app experiencing the issue was Netflix, other online apps were fine. Not sure if the Netflix app was upgraded recently which may have caused this blip.
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playpet
(@playpet1) reported
@virginmedia Your service has cost me £300 for an appointment for software to be repaired from a guy from Turkey it’s not going to cost me another £300 to hire him again to repair the software on my PC, are you paying the extra £300
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet
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Destroyerofpizza(Chris)
(@sabbath2930) reported
@playpet1 @virginmedia Same from us we arnt paying them a lot of my neighbours and people I know who have virgin media get constant problems but each time virgin blames us they are scammers which get thousands of complaints each week and get away with it
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Harry Mansfield 🌍
(@Hazza_Mansfield) reported
@virginmedia Just because you can tell me my internet doesnt work isn't any help. I can see that for myself. Fix your god damn service.
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Holly Saturnalia
(@HollyxChristmas) reported
@virginmedia No, they told me to cancel.
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Bewildered Boy
(@bewilderedboy) reported
@virginmedia reset my hub twice over the last couple of days and still seeing no better than 38Mb down. Not what I'm paying nearly £50 a month for 😡
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Big oof
(@bidoofboy) reported
Virgin Media just casually writing to tell me my home phone is being "upgraded" to no longer work during power cuts and oh you won't be able to make emergency calls from it 😵💫