Virgin Media outages and service status in Stapleford, England

Problems in the last 24 hours in Stapleford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stapleford, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Nottingham, Gedling District, Derby, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	21 hours ago
Loughborough	E-mail	1 day ago
Nottingham	Wi-fi	1 day ago
Nottingham	TV	2 days ago
Nottingham	TV	3 days ago
Nottingham	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stapleford, England

Latest outage, problems and issue reports in Stapleford and nearby locations:

• 
  Matt Triggs (@mjtriggs) reported 6 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 7 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Jonathan SC ن Esq. (@jonathansc) reported 8 minutes ago from Wilford, England

  @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

• 
  paul (@64derby) reported 8 minutes ago from Duffield, England

  @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 15 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Derbydog (@derbydog1976) reported 15 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Danny Chaplin (@dannychappo) reported 19 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Fazal Rehman (@breadf2man) reported 21 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Fazal Rehman (@breadf2man) reported 23 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  Trent (@endpete) reported 25 minutes ago from Radcliffe on Trent, England

  @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

• 
  Amanda (@imageprincess) reported 26 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  Simon Noone (@NooneSimon) reported 31 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  James Armstrong (@iamj_armstrong) reported 33 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  John Puxty (@JohnPuxty) reported 45 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Jayne Moore (@moore2_jayne) reported 46 minutes ago from Annesley, England

  @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

• 
  Chris hesketh (@cwis75) reported 47 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Trevor Smith (@MrSmithInNotts) reported 51 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

• 
  Ken Godber (@GodberKen) reported 55 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Ian Siara (@IPSiara) reported 55 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Chris Maltby (@ChrisMaltby) reported 55 minutes ago from West Bridgford, England

  @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris8854.bskysocial (@chris327759) reported 5 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there

• 
  AndyC (@ACforReformUK) reported 5 minutes ago

  @Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.

• 
  ArJaeEm (@ArJaeEm58) reported 10 minutes ago

  @Benleo @virginmedia 1.. A few years ago i got cold called by a @virginmedia salesman. I told him i wasnt interested as i was moving. He said its okay you cant take it with you. Anyway, when i moved it became apparent that virgin never covered the area. But they held me to the contract.

• 
  James Ⓜ️ (@everton_toffee1) reported 12 minutes ago

  @Benleo @petrolheadtoo @virginmedia They are terrible I’ve had engineers out my service has been rubbish since I signed a new contract, I feel sorry for you them Indian call centres are horrendous to deal with, you can hear like 7 people talking at the same time

• 
  FootballCricketMad (@fcmad1960) reported 17 minutes ago

  @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

• 
  Dave (@DaveWW1877) reported 20 minutes ago

  Has anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?

• 
  Uilleam Cameron 🏉 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇦🇺 (@youlum) reported 21 minutes ago

  @Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.

• 
  Martin Moore (@Liver4breakfast) reported 25 minutes ago from Belfast, Northern Ireland

  @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

• 
  SinfulScorpio (@_SinfulScorpio_) reported 27 minutes ago

  @BlancoGoGo @virginmedia Well that sucks. These things should be fine

• 
  timothy neil amor (@timamor) reported 31 minutes ago

  @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.