Virgin Media outages and service status in Stapleford, England

Problems in the last 24 hours in Stapleford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stapleford, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Loughborough, and Alfreton.

City	Problem Type	Report Time
Derby	Wi-fi	18 hours ago
Nottingham	Internet	1 day ago
Nottingham	Wi-fi	2 days ago
Ilkeston	Internet	2 days ago
Derby	Internet	2 days ago
Loughborough	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stapleford, England

Latest outage, problems and issue reports in Stapleford and nearby locations:

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 1 minute ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 3 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  Luketh (@Luketh13ttv) reported 5 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 11 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Dane (@Forest_Dane) reported 15 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Simon Noone (@NooneSimon) reported 16 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 17 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  Luketh (@Luketh13ttv) reported 19 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 20 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  Fazal Rehman (@breadf2man) reported 21 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  Amanda (@imageprincess) reported 23 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  paulwitneyphoto (@paulwitneyphoto) reported 27 minutes ago from Ruddington, England

  @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

• 
  Derbydog (@derbydog1976) reported 34 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Gareth Smith (@gaz_smith123) reported 43 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  John D (@Jdd535) reported 47 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  Matthew Theobald (@DirtyLyle) reported 49 minutes ago from Clifton, England

  @virginmedia Still bad this evening. Pixelating all over the screen.

• 
  Emily Rooke (@emroo21) reported 55 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  haasty kawa (@haasty_kawa) reported 57 minutes ago from Derby, England

  @virginmedia I'm not at all satisfied. Since last night until now, my internet has been down. When I attempted to contact customer service, it flatly refused. I attempted to access the page, but it is still blocking me. I am self-employed. The region DE248ET is shown here. Fix it asap

• 
  andrew💫 (@PantherAS90) reported 58 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

• 
  Chris Maltby (@ChrisMaltby) reported 59 minutes ago from West Bridgford, England

  @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@philbreadin) reported 4 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Golam Rabbani (@rabbani_golam) reported 4 minutes ago

  @virginmedia such poor service from virgin media. Called about renewal as I can see online for 1gb broadband and anytime chatter for £37.99 yet my renewal for the same package is £58 a month. How do you justify that and they cannot match but would rather lose a customer.

• 
  Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported 6 minutes ago

  @virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?

• 
  Heinz Beanz (@Delveyboy) reported 6 minutes ago

  @virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract

• 
  Garry (@paragaz) reported 11 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Julie Backstreet (@BSBJULIE78) reported 12 minutes ago

  @Channel4 what's going on with your channel through @virginmedia ? Awful picture/sound

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 15 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  Adam Sowden (@Sowds89) reported 16 minutes ago

  @virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks

• 
  Bath Supporters (@BathSupporters) reported 16 minutes ago

  @KenTrowbridge3 @virginmedia Worst supplier I have ever had - but we have no choice for full fibre here, so it’s literally the best of a bad bunch. I will change when other providers come in at a heartbeat!

• 
  Howie (@Howie_89) reported 18 minutes ago

  @virginmedia @amacabrefellow Surely the criteria is simple... Your not providing a service that is paid for by us the customer