Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Derby, Burton upon Trent, and Swadlincote.

City	Problem Type	Report Time
Ilkeston	Internet	4 hours ago
Loughborough	Internet	10 hours ago
Ilkeston	Internet	1 day ago
Ilkeston	Internet	2 days ago
Loughborough	Wi-fi	3 days ago
Derby	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  richard taylor (@richardtaylor37) reported 40 seconds ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 3 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  DJ Dan-E-D (@DannyD678) reported 4 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  Rob Parker (@roberto85) reported 4 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  adrian dilks (@ilsonnut43) reported 13 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Andy Oram (@Andyoram25) reported 19 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  gerisays (@activist84) reported 22 minutes ago from Beeston, England

  When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

• 
  Fazal Rehman (@breadf2man) reported 27 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  Charlie Bethel (@charlie_bethel) reported 31 minutes ago from Beeston, England

  @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

• 
  Kate J (@katej1984) reported 32 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  B Farn (@aaronfarny_b) reported 36 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Derbydog (@derbydog1976) reported 38 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Michael Sarjeant (@sarjeantm01) reported 39 minutes ago from Burton upon Trent, England

  @virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?

• 
  Tuesdy Burgin (@TuesdyB) reported 46 minutes ago from Ilkeston, England

  @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

• 
  Luketh (@Luketh13ttv) reported 53 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Luketh (@Luketh13ttv) reported 55 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 56 minutes ago from Swadlincote, England

  @virginmedia can someone help me

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 58 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

• 
  Michael Sarjeant (@sarjeantm01) reported 59 minutes ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  Mr T O'regan (@Taidhgh) reported 60 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Time for change (@theRealNickle) reported 6 minutes ago

  @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.

• 
  Matt (@mjpenn7) reported 10 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Josh (@Joshhhhh____) reported 11 minutes ago

  Thanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!

• 
  Joseph Adams (@_MeJAdams) reported 16 minutes ago

  @virginmedia - raise a complaint and try to call you guys (as per your email) but nobody will let me speak to you. Also I love how you claim to have tried to contact me 10 mins before the complaint was raised. Time travel is real, apparently

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 16 minutes ago

  @virginmedia Multiple random outages over 24 hours, and your virgin status page does not work properly. Should have stayed with BT in 2 years and had no outages. Regret joining virgin media , poor internet and poor technical support.

• 
  Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported 16 minutes ago

  @Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was

• 
  Tracey Russell (@TraceyR16154277) reported 19 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  just me (@PHILROOKS) reported 19 minutes ago

  @virginmedia @kimtaylor18 Like what....what can you actually do to help this customer...nowt. it sounds good but be honest, people will respect you more

• 
  Darwin’s Chaos Theory (@manestheman) reported 19 minutes ago

  @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

• 
  kelefc79 (@kelefc79) reported 22 minutes ago

  @virginmedia 4 days my elderly dad has been without service. Not good enough.