Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Burton upon Trent, Derby, and Ilkeston.

City	Problem Type	Report Time
Loughborough	TV	7 minutes ago
Loughborough	TV	44 minutes ago
Burton upon Trent	TV	57 minutes ago
Loughborough	TV	1 hour ago
Derby	TV	1 hour ago
Derby	TV	2 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  tia carter🥑 (@_teecarts) reported 14 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  richard taylor (@richardtaylor37) reported 14 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 23 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

• 
  Gerry White SEO geek (@dergal) reported 25 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

• 
  John D (@Jdd535) reported 27 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  Tuesdy Burgin (@TuesdyB) reported 27 minutes ago from Ilkeston, England

  @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

• 
  Derbydog (@derbydog1976) reported 29 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Big Gas (@BigGasson44) reported 30 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Joanna Hayes (@SmileyJMH) reported 31 minutes ago from Loughborough, England

  @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

• 
  John D (@Jdd535) reported 33 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 39 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 45 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  Neil Johnson (@neilmjohnson72) reported 49 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

• 
  Amazon Aquatics (@AmazonAquatics1) reported 51 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 51 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  Rebecca Ward (@HistoricCatLady) reported 54 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 55 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  richard taylor (@richardtaylor37) reported 59 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  Andy Picken (@andyvic7) reported 59 minutes ago from Walton upon Trent, England

  @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

• 
  Andy Oram (@Andyoram25) reported 1 hour ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Flower (@flower15218) reported 6 minutes ago

  @virginmedia Alley behind the red car in the picture. Cabinet is down there on the left hand side.

• 
  JAY (@Gio69833033) reported 7 minutes ago

  @virginmedia Issues or no issues COME TO DOVE HOLES IN BUXTON. I hate sky.

• 
  suzi jane (@suziaston) reported 11 minutes ago

  @virginmedia dy3 area most channels are pixels been on phone to you 33 minutes so far with no answer. Ive even tried service updates comes back with cant do this now

• 
  Brenda Malloy 🇮🇪🇵🇸🎶🎶🎶 (@dubliner24) reported 11 minutes ago

  @VirginMediaIE @virginmedia your new 'work' is substandard, a coiled electrical line blowing around over my house striking other lines making abominable noise putting electric circuits out, not to mention the obscene euros u charge for not providing service. Cancel my account.

• 
  SRao (@leelamalur) reported 14 minutes ago

  @O2 impossible to access website or app - cant make payments. @virginmedia its been a proper **** show. 😡

• 
  Balvennie999 (@balvennie999) reported 14 minutes ago

  @virginmedia Hi. My TV service is not working. I cannot get through on the phone and online it says you cannot find my account. How do I resolve this?

• 
  Liv (@Liv266299783891) reported 17 minutes ago

  @virginmedia It’s still not working!

• 
  suzi jane (@suziaston) reported 19 minutes ago

  @virginmedia sounds like a national pixel problem

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 20 minutes ago

  @virginmedia @docrussjackson Seems to be nationwide…I have the same issue in Edinburgh

• 
  Ahmed Mohamed (@Medzy1506) reported 20 minutes ago

  @virginmedia Your service status tool is also down and keeps saying my account isn't found. Even when signed in.