Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Ilkeston, Derby, and Loughborough.

City	Problem Type	Report Time
Burton upon Trent	Internet	4 hours ago
Burton upon Trent	Phone	6 hours ago
Ilkeston	Internet	3 days ago
Ilkeston	Internet	3 days ago
Ilkeston	Internet	5 days ago
Derby	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Rebecca Ward (@HistoricCatLady) reported 9 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  richard taylor (@richardtaylor37) reported 15 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Katy Oliver (@k28ykaty) reported 16 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  JayBhojani (@MrBhojani) reported 20 minutes ago from Loughborough, England

  @virginmedia £160 a month for you to be shit.

• 
  John D (@Jdd535) reported 22 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  Jayne Moore (@moore2_jayne) reported 22 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  Lord William Niven (@bigbrawbill) reported 31 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Amazon Aquatics (@AmazonAquatics1) reported 34 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  haasty kawa (@haasty_kawa) reported 38 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

• 
  Michael Wallage (@Chops_Wallage) reported 39 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  Mary Oliver (@Mary_C_Oliver) reported 40 minutes ago from Beeston, England

  @virginmedia Also, the number is not working

• 
  brian alvin (@justrunningnow) reported 40 minutes ago from Sandiacre, England

  @the____ghost @virginmedia Its broken

• 
  Luketh (@Luketh13ttv) reported 41 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  John Puxty (@JohnPuxty) reported 44 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Neil Johnson (@neilmjohnson72) reported 44 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

• 
  Rikki Walker (@rikkiwalker) reported 48 minutes ago from Annesley, England

  Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 49 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 53 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

• 
  DJ Dan-E-D (@DannyD678) reported 56 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  B Farn (@aaronfarny_b) reported 58 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Perry (@ian_perry) reported 6 minutes ago

  @virginmedia - so, you apply an update to fix Sky Sports but trying to watch any box recordings now leads to stuttering and freezing. Look up comedian Norman Collier. It's like that! What on earth do we pay our bills for? Well, it isn't customer services is it?

• 
  Neil I 🎢🍺 (@coaster_cowboy) reported 19 minutes ago

  @fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50

• 
  Jim_Bo (@burchett84) reported 22 minutes ago

  @virginmedia Hello, can someone please help me regarding my account.

• 
  Leigh Gow (@LeighHutch90) reported 23 minutes ago

  Why is the sky sports+ red button option still terrible? @virginmedia

• 
  H47LE7🐏🍺☀️ (@hayley1884) reported 25 minutes ago

  @virginmedia any idea how long broadband is going to be down in DE21?

• 
  Fred (@fred_fre) reported 27 minutes ago

  @virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29

• 
  Frazzz (@FrazzzYT) reported 30 minutes ago

  @virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area

• 
  Jade 🩵 (@xjade_h) reported 34 minutes ago

  Seriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world 🙄

• 
  vicki wright (@vickiwright77) reported 36 minutes ago

  @virginmedia please can I have an update on service status in RG31 6

• 
  Kelvin (@KelvinEHughes) reported 37 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.