1. Home
  2. Companies
  3. Virgin Media
  4. Derby
Virgin Media

Virgin Media outages and service status in Derby, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 9, 3:45 PM GMT+1.
  • 57% TV (57%)
  • 29% Internet (29%)
  • 6% Wi-fi (6%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Derby come from postal codes DE23 , DE1 , DE24 , DE22 and DE65 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, Ilkeston, Ripley, and Loughborough.

CityProblem TypeReport Time
Derby TV 1 day ago
Derby TV 2 days ago
Burton upon Trent Total Blackout 3 days ago
Burton upon Trent Internet 5 days ago
Swadlincote TV 6 days ago
Derby TV 7 days ago

Nearby cities with recent reports

Burton upon Trent

2 recent signals

3 days ago
Swadlincote

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • NikkiPearman
    Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

  • k28ykaty
    Katy Oliver (@k28ykaty) reported from Sandiacre, England

    @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

  • dergal
    Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

  • dergal
    Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia I tried - I assume it doesn't work on a mobile!?

  • deb_the_dj
    Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • dawesje
    James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • Liammanning2u
    li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia can someone help me

  • moore2_jayne
    Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • flyingscotsmin1
    Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • derbytrim
    John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • Jdd535
    John D (@Jdd535) reported from Stapleford, England

    Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

  • charlie_bethel
    Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Very very poor customer service

  • sarjeantm01
    Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England

    When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

  • katephus
    kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • sarjeantm01
    Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England

    @toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage

  • Ebike_holidays
    National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England

    @virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.

  • DannyD678
    DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • Jdd535
    John D (@Jdd535) reported from Stapleford, England

    Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewbeck36
    AndyLFC❤️GFC (@andrewbeck36) reported

    @djraw123 @virginmedia Same here I'm pretty sick of @virginmedia right now sent engineer out changed wires changed hub and after a week same issues logging us out of sky the ring doorbell child's playstation it's poor very poor!

  • Ani183767
    Carl Swift (@Ani183767) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • SunyaSutti
    UDI for The North 🐧 (@SunyaSutti) reported

    Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

  • PentorC32526
    pentor coley (@PentorC32526) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • j_henderson__
    JHenderson (@j_henderson__) reported

    @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.

  • alantucker
    Alan (@alantucker) reported

    Finally got rid of @virginmedia broadband, TV and telephone services. Broadband is now supplied by @toobbroadband with a TV streaming service from @skytv

  • davylittler84
    Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported

    @virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap

  • macaz1977
    Ian McWilliams (@macaz1977) reported

    @virginmedia your WiFi is terrible in the NE16 postcode. Can you have a look into it please?

  • annelilort
    Anneli Lort (@annelilort) reported

    @JonStone101 @virginmedia Exactly the same with sky. I cancel my subscription every year before they put the prices up and a week later I get a call from the retention team offering me a deal at half the price. Madness.

  • MindOfYouya
    Youya (@MindOfYouya) reported

    @virginmedia PLEASE for the love of god fix your spotty internet connection issues! This has become a weekly norm where im having to face issues! I am paying £40+ a month and having to deal with this nonsense