Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Loughborough, and Burton upon Trent.

City	Problem Type	Report Time
Derby	TV	2 days ago
Derby	Wi-fi	3 days ago
Ilkeston	Internet	4 days ago
Derby	Internet	5 days ago
Loughborough	Wi-fi	5 days ago
Ilkeston	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Michael Sarjeant (@sarjeantm01) reported 22 seconds ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  Gerry White SEO geek (@dergal) reported 3 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

• 
  Koa (@kokiekola) reported 7 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Kizzy 🦇 Puckmigo23 (@Kizztronice) reported 10 minutes ago from Awsworth, England

  @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

• 
  Michael Sarjeant (@sarjeantm01) reported 20 minutes ago from Burton upon Trent, England

  @virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?

• 
  JayBhojani (@MrBhojani) reported 27 minutes ago from Loughborough, England

  @virginmedia £160 a month for you to be shit.

• 
  Lord William Niven (@bigbrawbill) reported 27 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Rikki Walker (@rikkiwalker) reported 28 minutes ago from Annesley, England

  Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

• 
  owen scrimshaw (@owen40uk) reported 36 minutes ago from Beeston, England

  @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

• 
  Gerry White SEO geek (@dergal) reported 39 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Big Gas (@BigGasson44) reported 40 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  whatsitallabout!! (@horseracingmama) reported 40 minutes ago from Burton upon Trent, England

  @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

• 
  Chris Seddon (@_Chris_Seddon_) reported 44 minutes ago from Melbourne, England

  Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

• 
  Rebecca Ward (@HistoricCatLady) reported 44 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Amazon Aquatics (@AmazonAquatics1) reported 46 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Stuart Windle (@stuwin1) reported 49 minutes ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  James Watts (@james_watts) reported 52 minutes ago from Sandiacre, England

  @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 56 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  Michael Wallage (@Chops_Wallage) reported 57 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  RIGGO (@rigg0o) reported 58 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon bennett (@felixeemopener) reported 6 minutes ago

  @virginmedia This is the same service I use every Saturday and bank holiday that tells me there’s an intermittent signal in my area. Rather than send me links like this, how about fixing the issue?

• 
  Highflier_100 (@highflier_100) reported 6 minutes ago

  @virginmedia who can I talk to about the poor service you provide to your broadband customers? My contract ends in a month and I can’t wait to get rid!

• 
  Stewart Hawtin (@HawtinStewart) reported 8 minutes ago

  @virginmedia Any update on this? Really disappointed with the service provided here. I pay a fortune a month for this!!

• 
  MJC (@CP1861) reported 9 minutes ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

• 
  I_AM_SG (@Mrs_SGee) reported 9 minutes ago

  @virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 15 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  salmo (@Gary1165) reported 21 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

• 
  Bob (@madjack1300) reported 21 minutes ago

  @virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff

• 
  Dollynoocat (@dollynoocat) reported 22 minutes ago

  To the engineer in the ML4 3EZ area.... lovely man. My complaint had been composed. he changed my mind. Sometimes we don't see someone working from 7am to get things sorted #virginmedia

• 
  Harry john (@ahmedbella19101) reported 24 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies