Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Ilkeston, and Derby.

City	Problem Type	Report Time
Loughborough	Internet	1 hour ago
Ilkeston	Total Blackout	1 day ago
Ilkeston	Total Blackout	1 day ago
Ilkeston	Wi-fi	6 days ago
Ilkeston	Total Blackout	9 days ago
Loughborough	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 3 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 4 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  brian alvin (@justrunningnow) reported 5 minutes ago from Sandiacre, England

  @the____ghost @virginmedia Its broken

• 
  Michael Sarjeant (@sarjeantm01) reported 7 minutes ago from Burton upon Trent, England

  @virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?

• 
  John D (@Jdd535) reported 8 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  Ken Godber (@GodberKen) reported 11 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 12 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 13 minutes ago from Swadlincote, England

  @virginmedia can someone help me

• 
  Fazal Rehman (@breadf2man) reported 15 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  tia carter🥑 (@_teecarts) reported 21 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Lee Smith (@lee0510) reported 32 minutes ago from Ilkeston, England

  @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 33 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  James Armstrong (@iamj_armstrong) reported 35 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Amazon Aquatics (@AmazonAquatics1) reported 39 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  adrian dilks (@ilsonnut43) reported 39 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Lord William Niven (@bigbrawbill) reported 39 minutes ago from Ilkeston, England

  @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 44 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  paul (@64derby) reported 46 minutes ago from Duffield, England

  @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

• 
  Stuart Windle (@stuwin1) reported 48 minutes ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  Tuesdy Burgin (@TuesdyB) reported 50 minutes ago from Ilkeston, England

  @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan H (@howdo01) reported 4 minutes ago

  @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

• 
  Di (@defendingdd) reported 5 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia

• 
  Chib Ma Nib (@chibmanib) reported 5 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days

• 
  Sarah (@nameHarryPalmer) reported 8 minutes ago

  @entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?

• 
  Aaron Hardy (@AaronHardy1994) reported 9 minutes ago

  @whooithVT I pay that for half of that, damn virgin media

• 
  Chris Ohanians (@COhanians) reported 9 minutes ago

  @virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online

• 
  twocakesdakes (@2cakesdakes) reported 10 minutes ago

  @virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?

• 
  YorkshireB'stard (@Phil197881) reported 26 minutes ago

  @TheGriftReport I have the same problem with Virgin media, their call centre is in India and more than once I've just rung off after not understanding what the guy said.

• 
  TheRealCraig (@AnIndividualist) reported 28 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 29 minutes ago

  @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling