Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Derby, Burton upon Trent, and Swadlincote.

City	Problem Type	Report Time
Ilkeston	Internet	8 hours ago
Loughborough	E-mail	11 hours ago
Derby	TV	4 days ago
Loughborough	TV	4 days ago
Loughborough	Phone	4 days ago
Burton upon Trent	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Deborah Marshall 💙 (@deb_the_dj) reported 3 minutes ago from Sandiacre, England

  @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

• 
  Katy Oliver (@k28ykaty) reported 4 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Fazal Rehman (@breadf2man) reported 5 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Fazal Rehman (@breadf2man) reported 7 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  Lord William Niven (@bigbrawbill) reported 11 minutes ago from Ilkeston, England

  @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

• 
  B Farn (@aaronfarny_b) reported 15 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  adrian dilks (@ilsonnut43) reported 16 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Chris Seddon (@_Chris_Seddon_) reported 18 minutes ago from Melbourne, England

  Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

• 
  James Watts (@james_watts) reported 19 minutes ago from Sandiacre, England

  @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

• 
  Fazal Rehman (@breadf2man) reported 22 minutes ago from Loughborough, England

  @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

• 
  Mark Simms (@marksimms3) reported 25 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 26 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  Rikki Walker (@rikkiwalker) reported 37 minutes ago from Annesley, England

  Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

• 
  owen scrimshaw (@owen40uk) reported 38 minutes ago from Beeston, England

  @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

• 
  Ken Godber (@GodberKen) reported 40 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  James Armstrong (@iamj_armstrong) reported 44 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 46 minutes ago from Eastwood, England

  @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 48 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

• 
  Charlie Bethel (@charlie_bethel) reported 57 minutes ago from Beeston, England

  @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

• 
  James Armstrong (@iamj_armstrong) reported 1 hour ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CK (@chris_k_90) reported 6 minutes ago

  @Benleo @virginmedia One of the worst companies I've had to deal with as well, other than British Gas. I can't wait to leave when my contract ends.

• 
  mary Kelly (@deirdremaryk) reported 10 minutes ago

  Rte and Virgin media eulogizing this man who was a prolific thief allegedly. Not a word about the old man who was knocked down by him trying to escape. Shocking reporting by both. Hope the old gentleman makes a full recovery.🤞🏾🤞🏾

• 
  Sir Paul A (@PaulAllen007) reported 12 minutes ago

  @Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people

• 
  sjb (@sithsayer) reported 14 minutes ago

  @Benleo @virginmedia They gave me a CCJ because they failed to action my notice and I complained, so they ignored the complaint in and pursued me for the month although had a PAC . I refused to pay it the never wrote to me. They just put a CCJ on me. @virginmedia WORST INTERNET COMPANY IN BRITAIN..

• 
  Kate Cooper (@katecooper1957) reported 14 minutes ago

  @SimonBird73 @Benleo @virginmedia They’re absolutely awful Impossible to understand

• 
  chris8854.bskysocial (@chris327759) reported 15 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there

• 
  England My Country I Love You (@UpTheVibration) reported 15 minutes ago

  @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time

• 
  Ian Lythgoe (@IanLythgoe4) reported 18 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  Martin Harrison (@MartHarrison) reported 18 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  Gazza (@kunsbannedhair) reported 20 minutes ago

  @jomickane @Benleo @virginmedia I know you may doubt my sincerity, These jokers are just as bad