Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Derby, Burton upon Trent, Swadlincote, and Ripley.

City	Problem Type	Report Time
Ilkeston	TV	7 hours ago
Ilkeston	Internet	2 days ago
Ilkeston	Wi-fi	3 days ago
Ilkeston	Internet	3 days ago
Ilkeston	Internet	4 days ago
Loughborough	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  richard taylor (@richardtaylor37) reported 13 seconds ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Kizzy 🦇 Puckmigo23 (@Kizztronice) reported 4 minutes ago from Awsworth, England

  @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

• 
  James Armstrong (@iamj_armstrong) reported 4 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Michael Wallage (@Chops_Wallage) reported 7 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  Ian Siara (@IPSiara) reported 9 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 13 minutes ago from Loughborough, England

  @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

• 
  Lord William Niven (@bigbrawbill) reported 18 minutes ago from Ilkeston, England

  @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

• 
  Luketh (@Luketh13ttv) reported 22 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Fazal Rehman (@breadf2man) reported 31 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 32 minutes ago from Swadlincote, England

  @virginmedia can someone help me

• 
  John Puxty (@JohnPuxty) reported 33 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Luketh (@Luketh13ttv) reported 33 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  James Armstrong (@iamj_armstrong) reported 38 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  Danny Austin (@PlasticDannyA) reported 38 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  kate kells (@katephus) reported 41 minutes ago from Ilkeston, England

  @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 46 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  Stuart Windle (@stuwin1) reported 50 minutes ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  Michael Sarjeant (@sarjeantm01) reported 52 minutes ago from Burton upon Trent, England

  @virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?

• 
  DJ Dan-E-D (@DannyD678) reported 52 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  Charlie Bethel (@charlie_bethel) reported 57 minutes ago from Beeston, England

  @virginmedia Very very poor customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler (@Tyler2558) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Shash (@shashpatel23) reported 10 minutes ago

  @virginmedia @HopeForTo Is this a joke! Estimated fix time after 5pm. Broadband and TV both down. Supposed to be working! Put prices up again and on one of the most important dates in TV history (WC26 Semi Finals) everything is down!

• 
  Dobbin1957 (@dobbin1957) reported 10 minutes ago

  @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

• 
  Jem (@jemonthesofa) reported 10 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  Samuel (@samhardiman92) reported 12 minutes ago

  I have never in my adult life had to deal with a more inept bunch of incompetent people than those who work at virgin media, I wager I would get more sense from an extinct species than I would from their "customer service" department

• 
  Nathan Bhangoo (@NathanBhangoo) reported 14 minutes ago

  @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.

• 
  The Loneliness (@Loumandrights) reported 15 minutes ago

  Why does @virginmedia suck so bad? I'm so sick of this network.

• 
  Mike Duggan (@mikepduggan) reported 19 minutes ago

  @MikeNewman68011 @Caolan_Scully Also, why does nobody jump up and down about the games in Virgin Media Park vs Edinburgh and the Dragons last year. Or the planned ones this year.

• 
  John Malcolm (@johnmalcolm1970) reported 20 minutes ago

  @virginmedia WTF is up with your service lately in PA1? I've logged 309 disconnections in the past week (101 of those in the past day - 439 in month). All I get from your service status page is "Intermittent signal in your area". Is it the weather? Do I need a new hub?

• 
  Paulinho (@PMXL12) reported 22 minutes ago

  @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts