Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Loughborough, and Ilkeston.

City	Problem Type	Report Time
Derby	Internet	2 days ago
Burton upon Trent	Wi-fi	3 days ago
Loughborough	TV	4 days ago
Loughborough	Internet	4 days ago
Loughborough	Internet	4 days ago
Ilkeston	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Gareth Smith (@gaz_smith123) reported 10 seconds ago from Ilkeston, England

  Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

• 
  Joanna Hayes (@SmileyJMH) reported 2 minutes ago from Loughborough, England

  @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

• 
  Tuesdy Burgin (@TuesdyB) reported 5 minutes ago from Ilkeston, England

  @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

• 
  Michael Sarjeant (@sarjeantm01) reported 6 minutes ago from Burton upon Trent, England

  @virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?

• 
  Rikki Walker (@rikkiwalker) reported 8 minutes ago from Annesley, England

  Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 14 minutes ago from Loughborough, England

  @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 19 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  Andy Oram (@Andyoram25) reported 23 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  Katy Oliver (@k28ykaty) reported 34 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Andy Picken (@andyvic7) reported 37 minutes ago from Walton upon Trent, England

  @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

• 
  Rebecca Ward (@HistoricCatLady) reported 37 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Danny Austin (@PlasticDannyA) reported 38 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  whatsitallabout!! (@horseracingmama) reported 40 minutes ago from Burton upon Trent, England

  @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

• 
  Mr T O'regan (@Taidhgh) reported 42 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  Fazal Rehman (@breadf2man) reported 44 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 46 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Paul Dennison (@pdenno) reported 46 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Gerry White SEO geek (@dergal) reported 47 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  B Farn (@aaronfarny_b) reported 54 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Fazal Rehman (@breadf2man) reported 59 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George W (@Fraudly_) reported 3 minutes ago

  @virginmedia your online service is an absolute joke. You notify me of new monthly fee starting in May and I need to look at other packages if I want to change before new price takes effect. Only for your site to be riddled with errors and your bot to give me a broken link! With that link switching between error message and taking me right back to that same chat! And I shouldn't need to go round in circles chatting about an upgrade, much easier just doing it myself on your site. If it actually worked.

• 
  bob cain (@bobcainffc1971) reported 4 minutes ago

  Very angry this morning after receiving a call allegedly from @virginmedia threatening to switch off my cable TV. Assuming it is a scam but if not it is a disgrace which @Ofcom should stop. Had my current TIVO box for 9 years and been a cable customer for 30 years.@danfrancis02

• 
  karen (@karenwigg1) reported 5 minutes ago

  @virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 5 minutes ago

  @grok how many times have I reported. Virgin media being down on this account?

• 
  Accessible Waterways Association CIC (@accesswaterways) reported 6 minutes ago

  @NicolaG01 @virginmedia My experience of Virgin has always been they suffer from technical issues. Many is the time in the past I have called them, they have told me to do things at my end which I know will achieve nothing... and then it magically works!

• 
  Donna B (@beasknees81) reported 7 minutes ago

  @virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!

• 
  Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported 9 minutes ago

  @MaxiedotVox @virginmedia Same here! Terrible Wifi, can hardly get any work done. I liked Virgin for its speed but now the services terrible. In New Malden (Greater London).

• 
  Asa McGrath (@amcgrath1uk) reported 10 minutes ago

  @virginmedia I know that there’s an issue in the area. It went early this morning. I’ve seen the spike of reports. I’ve seen the bot say it’s gonna get fixed. Then the bot is saying the issue is with our box. Even though I know there’s tons in the area still having issues. Basically, it lies

• 
  Ian Scott (@IanScott_01) reported 11 minutes ago

  Anyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.

• 
  Nicola Golding (@NicolaG01) reported 11 minutes ago

  Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.