Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, and Derby.

City	Problem Type	Report Time
Ilkeston	Wi-fi	4 days ago
Ilkeston	Total Blackout	7 days ago
Loughborough	Internet	8 days ago
Ilkeston	Internet	9 days ago
Derby	Wi-fi	11 days ago
Derby	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 3 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  Anthony Bates (@antbates1991) reported 4 minutes ago from Burton upon Trent, England

  @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

• 
  Jonathan Ibbotson (@jeibbotson) reported 7 minutes ago from Castle Donington, England

  @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

• 
  Fazal Rehman (@breadf2man) reported 13 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  James Armstrong (@iamj_armstrong) reported 18 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  John Puxty (@JohnPuxty) reported 22 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Chris Seddon (@_Chris_Seddon_) reported 22 minutes ago from Melbourne, England

  Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

• 
  Gareth Smith (@gaz_smith123) reported 26 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  James Armstrong (@iamj_armstrong) reported 27 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 28 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  richard taylor (@richardtaylor37) reported 32 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Michael Wallage (@Chops_Wallage) reported 36 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  matt downing (@mattdowning5) reported 39 minutes ago from Selston, England

  @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

• 
  Danny Austin (@PlasticDannyA) reported 42 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  Stuart Windle (@stuwin1) reported 44 minutes ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  Jayne Moore (@moore2_jayne) reported 45 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  Neil else (@Neilelse1974) reported 46 minutes ago from Chellaston, England

  @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

• 
  Sinead Bacon👩🏼‍⚕️ (@prinnysinead) reported 52 minutes ago from Kegworth, England

  @virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄

• 
  Michael Sarjeant (@sarjeantm01) reported 59 minutes ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  Rikki Walker (@rikkiwalker) reported 60 minutes ago from Annesley, England

  Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PAT WEBB (@nan2thou) reported 8 seconds ago

  Virgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.

• 
  entrustTMF (@entrustTMF) reported 4 minutes ago

  @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

• 
  Joel Sheppard (@joelshepp) reported 4 minutes ago

  @virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.

• 
  John James (@_kimosabe_) reported 5 minutes ago

  @virginmedia this company is a fraud they tell you that you can get free access to HBO max and it is totally untrue disgusting service

• 
  CMDR Andy Fireblade Muza (@andymuza) reported 8 minutes ago

  @virginmedia You will quickly remove discounts and charge them extra without even offering the loyal customer any other offers. And now to add insult to injury you only offer 24 month contract. @youfibre will be getting my custom soon. Sick to death of virgin shafting it's loyal customers.

• 
  Jonathan H (@howdo01) reported 8 minutes ago

  @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

• 
  entrustTMF (@entrustTMF) reported 9 minutes ago

  Day 4 of poor followed by NO broadband service from good old @virginmedia. Fix now predicted to be by 29/4/26😡 Worryingly, none of their previous predictions have proved accurate Shocking and unacceptable performance #GetItSorted

• 
  Monique Bissell (@Neek49) reported 11 minutes ago

  @virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!

• 
  David Richards (@DWRICHARDS) reported 24 minutes ago

  @virginmedia if you fail to provide a promised refund and fail to deal with a complaint is there any hope that you might engage with me here?

• 
  Seno (@SenosLIVE) reported 24 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers