Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Derby, Burton upon Trent, Swadlincote, and Ripley.

City	Problem Type	Report Time
Ilkeston	Internet	15 hours ago
Ilkeston	Internet	21 hours ago
Ilkeston	Internet	3 days ago
Loughborough	Total Blackout	5 days ago
Ilkeston	Internet	6 days ago
Ilkeston	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Tony P (@WorTony) reported 41 seconds ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  John D (@Jdd535) reported 1 minute ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  Mr T O'regan (@Taidhgh) reported 2 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  Jonathan Ibbotson (@jeibbotson) reported 6 minutes ago from Castle Donington, England

  @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

• 
  Stephen (@StephenKFrost1) reported 7 minutes ago from Eastwood, England

  @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

• 
  Michael Sarjeant (@sarjeantm01) reported 12 minutes ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  Ian Siara (@IPSiara) reported 13 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Jayne Moore (@moore2_jayne) reported 18 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  Michael Wallage (@Chops_Wallage) reported 24 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  John D (@Jdd535) reported 25 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  JayBhojani (@MrBhojani) reported 26 minutes ago from Loughborough, England

  @virginmedia £160 a month for you to be shit.

• 
  Laura Plumbley (@LauraPlumbley) reported 31 minutes ago from Kimberley, England

  @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 36 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 39 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  Jayne Moore (@moore2_jayne) reported 51 minutes ago from Annesley, England

  @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

• 
  DJ Dan-E-D (@DannyD678) reported 54 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  Andy Picken (@andyvic7) reported 54 minutes ago from Walton upon Trent, England

  @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 54 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  James Armstrong (@iamj_armstrong) reported 55 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Koa (@kokiekola) reported 58 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris L (@CDPL1) reported 5 minutes ago

  @virginmedia what a joke of a company. I need my broadband point moved. Cable through the frame of my front door will be cut next week when a new door is installed. I will be without a service until 13th July which is the earliest an engineer can attend.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 7 minutes ago

  @virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area

• 
  Jordan (@JordanPsych_) reported 9 minutes ago

  @virginmedia thanks for the high pings the last 3 months with no fix. Absolutely pointless playing any fps on your dogshit internet

• 
  Hewan (@HewanMcCarthy) reported 10 minutes ago

  @virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything

• 
  Mollipod ✨ twitch streamer 💜 (@mollipod) reported 12 minutes ago

  @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 14 minutes ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  Duncan Waugh (@waughzone) reported 15 minutes ago

  @virginmedia No change. Service still intermittent at best.

• 
  Sandra Robinson (@mrsluc) reported 16 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  i (@nooneugly) reported 17 minutes ago

  Omg I have to watch the rugby on virgin media player? It’s like watching is 420p wtf is this man

• 
  Some-Nick1976 (@Some_Nick1976) reported 18 minutes ago

  @virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.