Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Ilkeston, Derby, and Burton upon Trent.

City	Problem Type	Report Time
Loughborough	Internet	6 hours ago
Ilkeston	Internet	1 day ago
Derby	Wi-fi	3 days ago
Derby	Wi-fi	7 days ago
Derby	TV	10 days ago
Derby	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Charlie Bethel (@charlie_bethel) reported 4 minutes ago from Beeston, England

  @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 4 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  Neil else (@Neilelse1974) reported 5 minutes ago from Chellaston, England

  @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

• 
  B Farn (@aaronfarny_b) reported 16 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  James Armstrong (@iamj_armstrong) reported 17 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  John Puxty (@JohnPuxty) reported 17 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  richard taylor (@richardtaylor37) reported 21 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Big Gas (@BigGasson44) reported 21 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Fazal Rehman (@breadf2man) reported 23 minutes ago from Loughborough, England

  @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

• 
  Mark Smith (@e2mrk_mark) reported 24 minutes ago from Sandiacre, England

  @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

• 
  Mr T O'regan (@Taidhgh) reported 26 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  Rob Parker (@roberto85) reported 32 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Paul Dennison (@pdenno) reported 33 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Stuart Clarke (@Clarkey198) reported 38 minutes ago from Hilton, England

  @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

• 
  Neil Johnson (@neilmjohnson72) reported 41 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 49 minutes ago from Eastwood, England

  @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

• 
  adrian dilks (@ilsonnut43) reported 53 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 55 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 55 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  Gerry White SEO geek (@dergal) reported 56 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leighton J Holden (@LJHolden1986) reported 6 minutes ago

  @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

• 
  Ian Dodds (@Do08dds) reported 6 minutes ago

  @virginmedia app not working yet again! Cheers for another ruined evening

• 
  Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported 12 minutes ago

  @heavyspoilers I think Virgin Media is down mate don’t sweat it.

• 
  James Turpin (@mobily_uk) reported 13 minutes ago

  Hey @virginmedia why do we have to do this dance every year? £66 per month increasing to £148?? I cancel, you offer me a similar deal to what I had and we move on. Why not just offer it up front? None of this pretend nonsense!

• 
  DH (@hdpoolie) reported 16 minutes ago

  @mobily_uk @virginmedia It's ******* stupid 5/6 of the last times I've actually ended up paying less for more also. If they offered me the same in the first place they'd be better off!

• 
  A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported 20 minutes ago

  @ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.

• 
  IFB Media (@IFBMedia) reported 21 minutes ago

  Damien Duff earlier tonight on Virgin Media reflecting on his time away from football and his decision to leave Shels… “I was running on anger, I stopped being Damien Duff” From being a Top Class Footballer, to an excellent coach and based off tonight’s display he’s also an exceptional pundit! Love him, or loathe him I don’t really care (and nor does he) speaking on any potential next move “I’ve fallen out with every club, every fanbase, I don’t know where would welcome me, but never say never” For me, we need to have him involved in Irish Football no matter what the capacity, he has so much to give and is Box Office in everything he does.. People talk about him going abroad, maybe back to Celtic where he learned his trade or even in the Championship with a club like Blackburn? There’s no doubt in my mind that he’s more than capable of doing a great job abroad too. But selfishly? I’d like him to stay in Irish Football in whatever capacity, because he has so much to give and I don’t think he’s motivated by money one bit. Look I’ve said it before (half jokingly) I’d love to see him do a tour of Irish Football of sorts whether that be the First Division, Premier, the Women’s National League or even Amateur Football?? I understand why it’s unlikely such is his profile but if I think anyone were to do it the man would be Duffer!

• 
  Ian (@irbrassmonkey) reported 25 minutes ago

  @virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.

• 
  stufaz (@FazStuart) reported 26 minutes ago

  @ChrisWales61 @virginmedia Theyre awful

• 
  Dylhen (@djdylhen) reported 27 minutes ago

  @virginmedia Can you advise on what's happening with services in B30 please?Broadband has gone down.