Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Loughborough, Burton upon Trent, Swadlincote, and Ilkeston.

City	Problem Type	Report Time
Derby	TV	17 hours ago
Loughborough	TV	1 day ago
Loughborough	Phone	1 day ago
Burton upon Trent	TV	2 days ago
Derby	TV	2 days ago
Derby	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Gareth Smith (@gaz_smith123) reported 5 minutes ago from Ilkeston, England

  Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

• 
  Anthony Bates (@antbates1991) reported 6 minutes ago from Burton upon Trent, England

  @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

• 
  Big Gas (@BigGasson44) reported 15 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Danny Chaplin (@dannychappo) reported 22 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Mark Smith (@e2mrk_mark) reported 26 minutes ago from Sandiacre, England

  @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

• 
  James Watts (@james_watts) reported 32 minutes ago from Sandiacre, England

  @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

• 
  Ken Godber (@GodberKen) reported 35 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Jonathan Ibbotson (@jeibbotson) reported 36 minutes ago from Castle Donington, England

  @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

• 
  Michael Sarjeant (@sarjeantm01) reported 39 minutes ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  RIGGO (@rigg0o) reported 40 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 43 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.

• 
  Lord William Niven (@bigbrawbill) reported 45 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Stuart Windle (@stuwin1) reported 45 minutes ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  Neil Johnson (@neilmjohnson72) reported 47 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

• 
  Koa (@kokiekola) reported 47 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Danny Austin (@PlasticDannyA) reported 48 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  matt downing (@mattdowning5) reported 49 minutes ago from Selston, England

  @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

• 
  Mary Oliver (@Mary_C_Oliver) reported 51 minutes ago from Beeston, England

  @virginmedia Also, the number is not working

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 55 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Derbydog (@derbydog1976) reported 60 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lou pitt 🤓 (@loopyloupy) reported 7 minutes ago

  @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

• 
  Alex (@Ahead18251112) reported 9 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  rebecca ann jarvis (@rebeccaann1989) reported 12 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Michael Cuddington (@cuddy271) reported 12 minutes ago

  All we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.

• 
  devske5 (@devske5) reported 15 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reported 16 minutes ago

  Anyone else having issues with virgin media internet today?!

• 
  Lee Summers (@LeeSum71) reported 19 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  John M Hunt (@Johnmhunt) reported 19 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  Richard Davies (@RichardDavies20) reported 21 minutes ago

  @GoodByeXNow @darreng3007 @virginmedia Thanks so nearly a whole day with things not working properly, crazy

• 
  Bob (@Trebor0501) reported 22 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?