Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Swadlincote, Ilkeston, Ripley, Loughborough, Derby, and Burton upon Trent.

City	Problem Type	Report Time
Swadlincote	Internet	4 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Dave Martin (@flyingscotsmin1) reported 2 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Michael Sarjeant (@sarjeantm01) reported 2 minutes ago from Burton upon Trent, England

  @toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 3 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 5 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  Anthony Bates (@antbates1991) reported 5 minutes ago from Burton upon Trent, England

  New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 10 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  Patricio R. Sanchez (@psanchezc) reported 17 minutes ago from Beeston, England

  @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 17 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  Lee Smith (@lee0510) reported 18 minutes ago from Ilkeston, England

  @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

• 
  Fazal Rehman (@breadf2man) reported 22 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Charlie Bethel (@charlie_bethel) reported 24 minutes ago from Beeston, England

  @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

• 
  Ian Siara (@IPSiara) reported 26 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Fazal Rehman (@breadf2man) reported 32 minutes ago from Loughborough, England

  @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

• 
  Mary Oliver (@Mary_C_Oliver) reported 33 minutes ago from Beeston, England

  @virginmedia Also, the number is not working

• 
  Fazal Rehman (@breadf2man) reported 36 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 43 minutes ago from Eastwood, England

  @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

• 
  James Armstrong (@iamj_armstrong) reported 50 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  Katy Oliver (@k28ykaty) reported 52 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Stuart Clarke (@Clarkey198) reported 59 minutes ago from Hilton, England

  @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 60 minutes ago from Swadlincote, England

  @virginmedia can someone help me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshua Oliver (@ashlet87) reported 1 minute ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Ben (@BenHatfield19) reported 2 minutes ago

  It’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!

• 
  PCExpressLUFCX (@PCELUFCXX) reported 2 minutes ago

  @virginmedia Wi-Fi off since this morning and now the tv gone too. Estimated fix time of 11am tomorrow? You’re ******* ****.

• 
  Christian Schmeer (@cschmeer) reported 3 minutes ago

  @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.

• 
  Richy (@MTFC_RIch) reported 6 minutes ago

  @OliverGMcManus @virginmedia Happened to me a few yrs ago. We had 3 wks outage, which they said was due to a part failing and would take 3 wks to get a new part. Left as soon as contract up and found a deal less than half what they were charging for same service

• 
  Shelton (@CBTwizard) reported 8 minutes ago

  @OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.

• 
  Chezza O (@LonelyLondoner) reported 13 minutes ago

  @virginmedia not me trying to leave because of the terrible broadband service. You convince me to stay on with upgrades and now I just don’t get network at certain times of the day?????

• 
  Ana Atkinson (@Ana1Atkinson) reported 14 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 18 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke

• 
  Tom Edwards (@BBCTomEdwards) reported 22 minutes ago

  Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%