Virgin Media Outage Report in Derby, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Derby come from postal codes DE23 and DE22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Derby, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Burton upon Trent, Derby, Ilkeston, Loughborough, Swadlincote and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Nottingham |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
-
Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
-
James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
-
Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
-
Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
-
Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
-
Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
-
Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
-
Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
-
Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tiffany MacDonald
(@Tidd_Mac) reported
@virginmedia As you can see from the screenshots I am not being provided a complaint reference, it is just a bunch of asterisks. I have not received an email to acknowledge the complaint either, therefore I am not able to track. Please DM or provide an email address I can raise this through.
-
David Clarke
(@DaveC1882) reported
@virginmedia Are you kidding? I've wasted so much time with your incompetent customer service! Every month you promise to fix it and every month you don't. It's beyond a joke now!
-
Steve Britton 💙
(@steviebritts) reported
@virginmedia I have just left you after over 20 years of service.....you know will not let me port my number!!!! Why?????? Its within a month????
-
Cat Best
(@CatBest1982) reported
@virginmedia everything been down in S20 all day now saying won’t be fixed until 2pm tomorrow. No good for people working from home! Why can’t we be compensated for having to use own mobile data immediately rather than after 2 working days! #terribleservice
-
AR
(@toffeegirl38) reported
@virginmedia Yes this the number I called when I was trying to explain my situation for 15 minutes only to be transferred and the line go dead. Please help, how do I receive my code.
-
David Clarke
(@DaveC1882) reported
@virginmedia Oh and you've tried to change my bill once again! No doubt your incompetent customer service will claim it all sorted again when it won't be🤦🤡🤡
-
sgoldswo
(@sgoldswo) reported
@virginmedia Unfortunately not. The problem is as simple as the SSID for “Three_Wifi” not broadcasting in some Elizabeth line stations where the Virgin Media WiFi SSID (and the derivative EE customer SSID) are broadcasting. All works fine on other platforms/different lines etc
-
.
(@228936b) reported
@virginmedia Worst CS ever, staff rude and unhelpful. No broadband approx 23 days and restricted TV only a couple of random stations working. Couldn’t use prime/Netflix/now and DP. Offered £25 compensation, not happy raised complaint 2 wks ago and not heard anything since.
-
Mary McMaster
(@McMasterMary) reported
@virginmedia According to your website there are no known issues?
-
Keeley Lafferty
(@KeeleyLafferty) reported
@virginmedia Thanks.... We'll be lodging a complaint for sure. I'm more concerned about whether you're actually going to provide a service to me or not? Then I'll go through the undoubted rigmoral of how you'll compensate me. Apologies for my very obvious frustration. Its not good enough.