Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Derby, and Burton upon Trent.

City	Problem Type	Report Time
Ilkeston	Internet	5 days ago
Ilkeston	Wi-fi	8 days ago
Loughborough	Internet	10 days ago
Ilkeston	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  James Armstrong (@iamj_armstrong) reported 3 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Charlie Bethel (@charlie_bethel) reported 4 minutes ago from Beeston, England

  @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 15 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 18 minutes ago from Loughborough, England

  @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 21 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Patricio R. Sanchez (@psanchezc) reported 22 minutes ago from Beeston, England

  @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

• 
  brian alvin (@justrunningnow) reported 24 minutes ago from Sandiacre, England

  @the____ghost @virginmedia Its broken

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 25 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  gerisays (@activist84) reported 25 minutes ago from Beeston, England

  When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

• 
  richard taylor (@richardtaylor37) reported 27 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Mark Smith (@e2mrk_mark) reported 34 minutes ago from Sandiacre, England

  @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

• 
  B Farn (@aaronfarny_b) reported 35 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  DJ Dan-E-D (@DannyD678) reported 38 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  Laura Plumbley (@LauraPlumbley) reported 42 minutes ago from Kimberley, England

  @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

• 
  RIGGO (@rigg0o) reported 43 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Paul Dennison (@pdenno) reported 43 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Dane (@Forest_Dane) reported 43 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Carrie (@xCarrie82x) reported 53 minutes ago from Kimberley, England

  @virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

• 
  Anthony Bates (@antbates1991) reported 53 minutes ago from Burton upon Trent, England

  @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

• 
  Lord William Niven (@bigbrawbill) reported 54 minutes ago from Ilkeston, England

  @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Callum Ridings (@Unique_Toxic14) reported 7 minutes ago

  @LimbChance @virginmedia internets gone down again can you please comment on this

• 
  rhi (@travichughes) reported 7 minutes ago

  @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network

• 
  Evasive (@tcevasive) reported 8 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  Denny Wright (@DennyTWright) reported 10 minutes ago

  @seanhg72 @virginmedia I’d be fuming as I use my phone as an alarm and it’s nearby incase of family emergency.

• 
  pat (@wfc2000uk) reported 10 minutes ago

  @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this

• 
  charles Ψ (@devilsaviour_) reported 10 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Jackie (@boomerangjf) reported 11 minutes ago

  @virginmedia your service is diabolical ! We are still experiencing intermittent/reduction in service after being told it would be working properly from 29 July. I assume you will be expecting a reduction in payment from me?

• 
  Joseph Harvey (@Funkychicken65) reported 12 minutes ago

  @tim_longhurst A service with very channels and going down a lot, just like @virginmedia

• 
  Nicky O'Shea (@nicky_oshea44) reported 15 minutes ago

  @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

• 
  Alex Davies (@daviesa02) reported 15 minutes ago

  @virginmedia can I DM regarding an issue I am having with an online form?