Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Burton upon Trent, and Loughborough.

City	Problem Type	Report Time
Derby	Internet	1 day ago
Ilkeston	Total Blackout	3 days ago
Derby	Internet	5 days ago
Burton upon Trent	Internet	5 days ago
Derby	Wi-fi	6 days ago
Ilkeston	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Carrie (@xCarrie82x) reported 3 minutes ago from Kimberley, England

  @virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

• 
  Dave Martin (@flyingscotsmin1) reported 3 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Laura Plumbley (@LauraPlumbley) reported 6 minutes ago from Kimberley, England

  @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 10 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  Ian Siara (@IPSiara) reported 13 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Gareth Smith (@gaz_smith123) reported 14 minutes ago from Ilkeston, England

  Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

• 
  richard taylor (@richardtaylor37) reported 14 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Mark Smith (@e2mrk_mark) reported 21 minutes ago from Sandiacre, England

  @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

• 
  John D (@Jdd535) reported 24 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Koa (@kokiekola) reported 25 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Lee Smith (@lee0510) reported 31 minutes ago from Ilkeston, England

  @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 36 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.

• 
  Fazal Rehman (@breadf2man) reported 36 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Mark Simms (@marksimms3) reported 36 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  James Armstrong (@iamj_armstrong) reported 41 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Danny Chaplin (@dannychappo) reported 42 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  brian alvin (@justrunningnow) reported 52 minutes ago from Sandiacre, England

  @the____ghost @virginmedia Its broken

• 
  kate kells (@katephus) reported 52 minutes ago from Ilkeston, England

  @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

• 
  Stuart Windle (@stuwin1) reported 52 minutes ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  Fazal Rehman (@breadf2man) reported 59 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 1 minute ago

  @CliveR39 @virginmedia Said 26 on mine another frustrating week of missing rugby league football now it's not even allowing to check virgin media status fix up @virginmedia

• 
  football sufferer (@user702937) reported 3 minutes ago

  @virginmedia the WiFi is down across burley. Please fix

• 
  Amanda Lee (@amandajlee_lee) reported 5 minutes ago

  @virginmedia @CliveR39 This is a joke @virginmedia mine has been like this for at least 2 weeks now and all I get is 'you can still watch it on the app', I pay a lot of money to be able to watch football! Your technician told me tonight you don't have a time frame to fix it! What is going on?

• 
  VikingRik (@RorgViking) reported 13 minutes ago

  @IainSankey @virginmedia Virgin are awful, used to work for the Megastores. Brandon's a ****

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 13 minutes ago

  @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

• 
  sue (@suziepea619) reported 13 minutes ago

  @virginmedia when are you going to get your act together and get your red button working again? Over a week now and no joy still a daft message experiencing an issue with set top box. Working on a fix. How long is a fix?

• 
  RyanCartier (@RyanCartiers) reported 13 minutes ago

  @virginmedia AI should get rolled out once it works. Currently it does not - yet failing robots are used across the industry, eroding the reputation of those giving their customer the finger with it. Want to immediately be the industry leader?

• 
  Sir Christopher (@chrishenry88) reported 15 minutes ago

  @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

• 
  Grace Grau (@GHG830) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers:  • 300,000+ live channels  • 65,000+ VODs  • PPV events  • Netflix  • 78,000+ movies

• 
  Katuhstrophikz (@Katuhstrophikz) reported 24 minutes ago

  @elliviant See if you can get with virgin media they have a new customer discount as well