Virgin Media Outage Report in Derby, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Derby come from postal codes DE24, DE23 and DE22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Derby, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Burton upon Trent, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet | |
| Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
-
hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
-
MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
-
sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
-
Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
-
Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
-
Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..
-
☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
-
Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
-
Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
-
Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
-
Leanne Biggs
(@leannebiggs14) reported
from
Burton upon Trent, England
Absolutely disgusted with @virginmedia mobile customer services. Ring up and after 10 seconds get told to GET TO THE POINT I was actually ringing to change my mobile number as I’ve just taken a new contract out with you. I will be better off staying where I am 😡 #virginmedia
-
Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
-
Leanne Biggs
(@leannebiggs14) reported
from
Burton upon Trent, England
@virginmedia I wanted to change my mobile phone number over as I’ve recently taken out a new sim only contract along with the TV package however I’m thinking of cancelling it all as the customer service was disgraceful and makes be wonder how I would be spoken to if I ever have to ring again
-
matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
-
sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
-
Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
-
Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
-
Coach S 👊
(@withcoachs) reported
from
Loughborough, England
Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jason Best
(@jason_best) reported
from
Camberwell, England
What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭
-
Pipster..
(@viceregality) reported
from
Lambeth, England
Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.
-
Shelley Burke
(@ShelleyBurke23) reported
from
Wandsworth, England
@ruskin147 @virginmedia No service here in SW15
-
Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!
-
rodger f
(@glen_faba) reported
from
Harrow Weald, England
@virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
@ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent
-
(((Simon M)))
(@SpiderJ) reported
from
Barnet, England
@virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good
-
Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@virginmedia You seem to have outages repeatedly. Virgin CS are absolutely crap, scripted, robotic and a waste of time. Your ‘#stayconnected’ does not apply as I’m currently #notconnected