Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Loughborough, Burton upon Trent, and Swadlincote.

City	Problem Type	Report Time
Derby	Internet	18 hours ago
Derby	Wi-fi	22 hours ago
Ilkeston	Internet	2 days ago
Loughborough	E-mail	2 days ago
Derby	TV	5 days ago
Loughborough	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Joanna Hayes (@SmileyJMH) reported 2 minutes ago from Loughborough, England

  @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

• 
  tia carter🥑 (@_teecarts) reported 2 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 4 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  Ian Siara (@IPSiara) reported 5 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  John D (@Jdd535) reported 6 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  matt downing (@mattdowning5) reported 6 minutes ago from Selston, England

  @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

• 
  Gareth Smith (@gaz_smith123) reported 8 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  Joanna Hayes (@SmileyJMH) reported 13 minutes ago from Loughborough, England

  @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

• 
  Mark Simms (@marksimms3) reported 27 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Amazon Aquatics (@AmazonAquatics1) reported 27 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Neil else (@Neilelse1974) reported 31 minutes ago from Chellaston, England

  @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

• 
  whatsitallabout!! (@horseracingmama) reported 32 minutes ago from Burton upon Trent, England

  @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 32 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 32 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  Michael Sarjeant (@sarjeantm01) reported 38 minutes ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  Ken Godber (@GodberKen) reported 39 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  Koa (@kokiekola) reported 41 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Stephen (@StephenKFrost1) reported 49 minutes ago from Eastwood, England

  @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 58 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  haasty kawa (@haasty_kawa) reported 58 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian (@adrianjustone) reported 5 minutes ago

  @TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .

• 
  C (@Speed2684_) reported 5 minutes ago

  @virginmedia Broadband outage which is causing my ring doorbell not to work

• 
  John Parsons (@snipsy1) reported 18 minutes ago

  @RobRollin2 @virginmedia Yes 2026 and only guarantee speeds for a wired connection. Signal strength has got lower with new routers generating extra revenue whilst customers suffer and pay

• 
  Michael Clarkson (@ria_747) reported 18 minutes ago

  @Stephencheatley @virginmedia Just get freeview or freesat, Stephen. I’ve got Virgin media broadband and to be fair I’ve never had any problems.

• 
  guygorilla (@guygorillacity) reported 18 minutes ago

  @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

• 
  Frantruth 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@frantruth) reported 20 minutes ago

  @Benleo Trouble is, Virgin Media isn't British owned. Regardless, it should be written into law that if you provide telecommunications to British customers, the call centre serving sales and customer service must be based in Britain.

• 
  lee leyland (@leeleyland3) reported 23 minutes ago

  @virginmedia well I have no idea WHY I am paying through the noise for this type of service!!!! Virgin media sort your act out

• 
  Manavmeet Singh (@Manavvv31) reported 30 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

• 
  Ian Lythgoe (@IanLythgoe4) reported 32 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  CHOPPERFAN34 (@CHOPPERFAN34) reported 33 minutes ago

  @PlinkFuel @virginmedia I’m almost certain it is fibre optic it just goes down all the time