Virgin Media outages and service status in Derby, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 29, 1:41 PM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- E-mail (7%)
- TV (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derby, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Derby, Burton upon Trent, and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Internet | 5 days ago |
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Internet | 7 days ago |
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Wi-fi | 9 days ago |
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9 days ago | |
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TV | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Mark Simms (@marksimms3) reported from Selston, EnglandI want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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DJ Dan-E-D (@DannyD678) reported from Felley, England@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Andy Picken (@andyvic7) reported from Walton upon Trent, England@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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richard taylor (@richardtaylor37) reported from Stapleford, England@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Patricio R. Sanchez (@psanchezc) reported from Beeston, England@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Danny Austin (@PlasticDannyA) reported from Beeston, England@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Kate J (@katej1984) reported from Sandiacre, England@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Lord William Niven (@bigbrawbill) reported from Ilkeston, EnglandSo @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Rikki Walker (@rikkiwalker) reported from Annesley, EnglandLet down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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Charlie Bethel (@charlie_bethel) reported from Beeston, England@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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John D (@Jdd535) reported from Stapleford, EnglandAny chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia
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Mark Smith (@e2mrk_mark) reported from Sandiacre, England@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Rob Parker (@roberto85) reported from Beeston, England@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Mr T O'regan (@Taidhgh) reported from Beeston, England@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie (@sophm108) reported@virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving
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Eternal Elneny (@eternalelneny) reported@virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service
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blueview (@TheblueViews) reported@virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,
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Boxing and Realtalk (@SexyBoxing1) reported@ReturnofColin2 @virginmedia customer service
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MrBazza 🎬 (@MrBazza) reported@virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.
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chris phillips (@chrisphillips66) reportedAfter being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.
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Brett Williams (@brettwill82) reported@virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings
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Robson Ramalho (@Rp61Robson) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Mr B Sickbeard. Bob to his mates (@b_sickbeard) reported@virginmedia why can’t I find the link to help me change my account email address? Every time I click to login, it reverts me back to the login page. Really ****** UX.
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Ermito Fernandes (@ErmitoF) reportedHi any idea whats whats happening with the service outage in Hinckley Road, Narborough Road area since morning? This is so unreliable as I lost my today's appointments as there was no prior intimation of this outage. When is this expected back online? @virginmedia