Virgin Media outages and service status in Derby, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 2:04 PM GMT+1.
- Internet (39%)
- Wi-fi (33%)
- Total Blackout (17%)
- TV (11%)
The latest reports from users having issues in Derby come from postal codes DE23 , DE21 , DE24 and DE22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derby, England
The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Loughborough, and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Internet | 2 days ago |
|
Burton upon Trent
|
Wi-fi | 3 days ago |
|
Loughborough
|
TV | 4 days ago |
|
Loughborough
|
Internet | 4 days ago |
|
Loughborough
|
Internet | 4 days ago |
|
Ilkeston
|
Total Blackout | 5 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Big Gas (@BigGasson44) reported from Awsworth, England@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England@virginmedia I tried - I assume it doesn't work on a mobile!?
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Danny Chaplin (@dannychappo) reported from Beeston, England@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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brian alvin (@justrunningnow) reported from Sandiacre, England@the____ghost @virginmedia Its broken
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Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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gerisays (@activist84) reported from Beeston, EnglandWhen you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Andy Oram (@Andyoram25) reported from Ashby-de-la-Zouch, EnglandTrying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.
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Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, EnglandProductivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Carrie (@xCarrie82x) reported from Kimberley, England@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Mark Smith (@e2mrk_mark) reported from Sandiacre, England@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England@toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Reed (@uyanikhatun) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Chris Ohanians (@COhanians) reported@virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online
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ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported@virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.
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Red Hand Rohl (@TheHarvDawg72) reported8 hours worth of calls and 7 hours sitting on the live chat with virgin media and I haven’t spoken to a single British person 🤯 Genuinely the worst customer service Ave ever had in my life btw
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Isla (@saoirseisla) reportedMy fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.
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Harry (@Rzchy) reportedDoes anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere
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Dippy | Brig Content Creator (@Itsdippylive) reportedVirgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵
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G.Scotland 🏴 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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Pavlova (@uk_pav) reported@virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.
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VirginmediaCSUK (@VirginmediaCSUK) reported@virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?