Virgin Media Outage Report in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Loughborough, and Burton upon Trent.

City	Problem Type	Report Time
Ilkeston	Internet	4 days ago
Derby	Internet	6 days ago
Ilkeston	Wi-fi	7 days ago
Loughborough	Internet	10 days ago
Loughborough	Internet	13 days ago
Ilkeston	Wi-fi	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Charlie Bethel (@charlie_bethel) reported 21 seconds ago from Beeston, England

  @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

• 
  ryan tobin (@razzo1) reported 2 minutes ago from Eastwood, England

  @virginmedia sort football out on redbutton #awful

• 
  Charlie Bethel (@charlie_bethel) reported 5 minutes ago from Beeston, England

  @virginmedia Very very poor customer service

• 
  Jonathon Riall (@jonnyriall) reported 5 minutes ago from Shepshed, England

  @virginmedia No issues reported and yet again I can't access any on demand TV tonight.

• 
  Sinead Bacon👩🏼‍⚕️ (@prinnysinead) reported 6 minutes ago from Kegworth, England

  @virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄

• 
  Amazon Aquatics (@AmazonAquatics1) reported 9 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Sataana (@MrSataana) reported 10 minutes ago from Annesley, England

  Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

• 
  austen blakemore (@austenblakemore) reported 14 minutes ago from Stapleford, England

  @virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(

• 
  Tim Moore (@timmo1963) reported 15 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏

• 
  austen blakemore (@austenblakemore) reported 23 minutes ago from Stapleford, England

  @BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi

• 
  Jonathon Riall (@jonnyriall) reported 34 minutes ago from Shepshed, England

  @virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.

• 
  Tim Moore (@timmo1963) reported 37 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia poor, very poor, in fact absolutely useless

• 
  Emma-Louise ⚽️🔴⚪ (@emseditorial) reported 41 minutes ago from Sandiacre, England

  Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc

• 
  Jax (@CarnorJax87) reported 44 minutes ago from Annesley, England

  @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

• 
  Lisa Pitt (@lisa_c_pitt) reported 44 minutes ago from Gotham, England

  @virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.

• 
  Tim Moore (@timmo1963) reported 46 minutes ago from Ashby-de-la-Zouch, England

  @BBCWatchdog Is it me or is @virginmedia really poor with customer service!!

• 
  Jonathon Riall (@jonnyriall) reported 49 minutes ago from Shepshed, England

  @virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.

• 
  Nigel Booth (@m0cvo) reported 49 minutes ago from Annesley, England

  @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

• 
  James Watts (@james_watts) reported 50 minutes ago from Sandiacre, England

  @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

• 
  Tim Moore (@timmo1963) reported 54 minutes ago from Ashby-de-la-Zouch, England

  @BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Fahy (@peter1fahy) reported 7 minutes ago

  My better half is currently on the phone trying to cancel our @virginmedia contract - think I might need to get her the brandy bottle !

• 
  Demon © (@DemonTraitor) reported 8 minutes ago

  @Cambslive here's some news... @virginmedia internet down in Waterbeach 😑

• 
  Carlos E. Galvan Paz (@C_GalvanPaz) reported 9 minutes ago

  UK: Virgin Media O2 starts Together Fund to support community charities. #telecoms

• 
  odellykins 💀 (@odellykins) reported 13 minutes ago

  @virginmedia right, what about my issue though? i shouldn't have to make 14 calls over 6 days....

• 
  bridgetmck (@bridgetmck) reported 13 minutes ago

  @virginmedia I don't use your service. The discussion was about @brooktop68's service, and the fact that the provision has been problematic in my own area for years.

• 
  Venetia B (@vbcatlady) reported 13 minutes ago

  @virginmedia Yes..says there are no device issues...as I say it happens regularly for varying amounts of time, has been an issue for quite a while causing my teenage son to become frustrated as he is the one it affects for the majority of the time as I am usually at work

• 
  Lady Dave (@LadyDaveO) reported 17 minutes ago

  @virginmedia Is this not said raised complaint?

• 
  Vee (@captain_konica) reported 18 minutes ago

  The number of cold calls I have to answer from @virginmedia at work is phenomenal, and they are so rude when you tell them they're calling a hospital. its bad enough you're trying to take over our NHS, without wasting our work time too.

• 
  chris henry (@chrishenry88) reported 23 minutes ago

  @virginmedia into the third week of awful WiFi , extremely slow sometimes no connection at all , I expect you’ll want paying this month too !

• 
  Radhika Jesani (@missradhikaj) reported 25 minutes ago

  @virginmedia This isn’t user friendly at all for me to lodge a complaint. Is there an email address that I can use? Three weeks of no phone line, 8 months with pixelating channels on both TVs, slow internet speed and no one wants to resolve the issue.