Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Loughborough, and Ilkeston.

City	Problem Type	Report Time
Derby	Internet	1 day ago
Burton upon Trent	Wi-fi	2 days ago
Loughborough	TV	3 days ago
Loughborough	Internet	3 days ago
Loughborough	Internet	4 days ago
Ilkeston	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Mary Oliver (@Mary_C_Oliver) reported 3 minutes ago from Beeston, England

  @virginmedia Also, the number is not working

• 
  Ken Godber (@GodberKen) reported 4 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  James Armstrong (@iamj_armstrong) reported 10 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Tony P (@WorTony) reported 10 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Joanna Hayes (@SmileyJMH) reported 11 minutes ago from Loughborough, England

  @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

• 
  Stuart Clarke (@Clarkey198) reported 21 minutes ago from Hilton, England

  @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

• 
  haasty kawa (@haasty_kawa) reported 22 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

• 
  Amazon Aquatics (@AmazonAquatics1) reported 24 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Michael Sarjeant (@sarjeantm01) reported 24 minutes ago from Burton upon Trent, England

  @virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 24 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  Jayne Moore (@moore2_jayne) reported 26 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 33 minutes ago from Swadlincote, England

  @virginmedia can someone help me

• 
  RIGGO (@rigg0o) reported 35 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  James Watts (@james_watts) reported 36 minutes ago from Sandiacre, England

  @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

• 
  tia carter🥑 (@_teecarts) reported 40 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Tuesdy Burgin (@TuesdyB) reported 47 minutes ago from Ilkeston, England

  @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

• 
  Luketh (@Luketh13ttv) reported 49 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Mark Simms (@marksimms3) reported 52 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Lord William Niven (@bigbrawbill) reported 56 minutes ago from Ilkeston, England

  @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

• 
  richard taylor (@richardtaylor37) reported 57 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil G (@granth1974) reported 8 minutes ago

  @virginmedia hey virgin, you've downgraded my Netflix account without my permission. I'm mid contract. That's not allowed. I want it back to without ads asap or I reserve the right to cancel you without notice.

• 
  Tariq Mahmood (@tariqm786) reported 14 minutes ago

  @virginmedia No.. I called at 14.35 and was told I’ll be sent a text message once fixed as there is an issue in the area.

• 
  Paddy 🇮🇪 (@paddywalsh35) reported 18 minutes ago

  @PGNWTLOI1D hopefully virgin media steal the rights, RTE coverage is just painfully bad now

• 
  Told You So (@TYS20212) reported 19 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  john o shea (@osheaj77) reported 20 minutes ago

  @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋

• 
  Pete Samuels (@PeteSamuels5) reported 21 minutes ago

  Over 24 hours, not a whisper, not a reply, no fix.@LittleBigSnake is this the image you wish to portray? @virginmedia - same for you, but what did I seriously expect. come on you two, get off your arses, send a few emails & earn your keep!

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 22 minutes ago

  I chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)

• 
  Alex Reed (@uyanikhatun) reported 23 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Ian Scott (@IanScott_01) reported 23 minutes ago

  Anyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.

• 
  Tillymint67 (@evon67) reported 25 minutes ago

  @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20