Virgin Media Outage Report in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Loughborough, and Burton upon Trent.

City	Problem Type	Report Time
Ilkeston	Internet	4 days ago
Derby	Internet	5 days ago
Ilkeston	Wi-fi	6 days ago
Loughborough	Internet	9 days ago
Loughborough	Internet	13 days ago
Ilkeston	Wi-fi	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Ethan Clarke (@stigzy) reported 41 seconds ago from Ilkeston, England

  @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

• 
  austen blakemore (@austenblakemore) reported 4 minutes ago from Stapleford, England

  @virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(

• 
  Emma-Louise ⚽️🔴⚪ (@emseditorial) reported 6 minutes ago from Sandiacre, England

  Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc

• 
  Mark Simms (@marksimms3) reported 11 minutes ago from Selston, England

  Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

• 
  Tim Moore (@timmo1963) reported 25 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏

• 
  Nigel Booth (@m0cvo) reported 25 minutes ago from Annesley, England

  @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

• 
  Tim Moore (@timmo1963) reported 27 minutes ago from Ashby-de-la-Zouch, England

  @BBCWatchdog Is it me or is @virginmedia really poor with customer service!!

• 
  Tim Moore (@timmo1963) reported 27 minutes ago from Ashby-de-la-Zouch, England

  @BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯

• 
  Juebb (@juliebuxtonberr) reported 29 minutes ago from Ilkeston, England

  @virginmedia my red button for sky sports isn’t working please help ! #nffc

• 
  Allison Briers (@tizzy_woo) reported 30 minutes ago from Stapleford, England

  @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

• 
  Sataana (@MrSataana) reported 30 minutes ago from Annesley, England

  Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

• 
  ryan tobin (@razzo1) reported 35 minutes ago from Eastwood, England

  @virginmedia sort football out on redbutton #awful

• 
  Jax (@CarnorJax87) reported 39 minutes ago from Annesley, England

  @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

• 
  Allison Briers (@tizzy_woo) reported 40 minutes ago from Stapleford, England

  @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

• 
  Daniel Palfi (@danielpalfi) reported 42 minutes ago from Annesley, England

  @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

• 
  Billy Robson✊🏻💨 (@billyrobson) reported 42 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia have we got a problem in LE65 2PP

• 
  Tim Moore (@timmo1963) reported 46 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia poor, very poor, in fact absolutely useless

• 
  Ashley neville (@Ashneville1970) reported 57 minutes ago from Annesley, England

  @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

• 
  austen blakemore (@austenblakemore) reported 57 minutes ago from Stapleford, England

  @BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi

• 
  アンドルー (@MonkeyJuggleDX2) reported 59 minutes ago from Loughborough, England

  @SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharon Irving (@TheFuzzCatBitz) reported 5 minutes ago

  @virginmedia your site appears to be having problems loads of people can’t access email or sign into Virginmedia

• 
  Jon Hare (@HoratioHare) reported 6 minutes ago

  @virginmedia perhaps you need @SkySports help? Their website says it's a 'wholesale error.' Not sure about wholesale - we certainly didn't buy in bulk for any discount. No hurry though. Only missed the first twenty minutes and a goal so far. Only paying you to listen on radio.

• 
  Neil stoneman (@Neilstoneman2) reported 8 minutes ago

  @virginmedia yet again you fail with your online TV services I can't log into sky sports, your company is a disgrace taking people's hard earned money but not delivering even a half decent service

• 
  AbdullahHullah🗡 (@garryhullah) reported 8 minutes ago

  @virginmedia why can't I sign in to email or home page?

• 
  Mark Wilson (@marcowil) reported 9 minutes ago

  @virginmedia is there a problem with logging in to vm accounts? Page keeps failing to load on app and on Web

• 
  Sharon Irving (@TheFuzzCatBitz) reported 22 minutes ago

  @lindseysbutter @virginmedia I think there must be a nationwide problem can’t access email or website in NE15

• 
  Mr Kwacky (@Mr_Kwacky) reported 23 minutes ago

  @DannThomas93 @Morty77 @virginmedia App not working here in B45.

• 
  ste dowling (@ste_dowling) reported 23 minutes ago

  @virginmedia Yes, I've tried this. It was diagnosed over the phone as poor wifi

• 
  ethan 🌻 (@ethanisaac01) reported 26 minutes ago

  @virginmedia I just checked the service page and saw that the issue likely isn't going to be fixed until tomorrow which isn't helpful for my dad because he's at work all day working for the NHS, your service is a shambles

• 
  Lewis Dorsett (@LewisDorsett) reported 28 minutes ago

  Are the @virginmedia apps down? I can't access either of them