Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Ilkeston, and Loughborough.

City	Problem Type	Report Time
Derby	Internet	2 days ago
Burton upon Trent	Internet	3 days ago
Derby	Wi-fi	3 days ago
Ilkeston	Internet	3 days ago
Derby	Internet	7 days ago
Loughborough	TV	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 1 minute ago from Ashby-de-la-Zouch, England

  @virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.

• 
  brian alvin (@justrunningnow) reported 5 minutes ago from Sandiacre, England

  @the____ghost @virginmedia Its broken

• 
  Russell Morrell (@stagladanddad) reported 6 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Gareth Smith (@gaz_smith123) reported 9 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 14 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  haasty kawa (@haasty_kawa) reported 14 minutes ago from Derby, England

  @virginmedia I'm not at all satisfied. Since last night until now, my internet has been down. When I attempted to contact customer service, it flatly refused. I attempted to access the page, but it is still blocking me. I am self-employed. The region DE248ET is shown here. Fix it asap

• 
  Andy Oram (@Andyoram25) reported 14 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  DJ Dan-E-D (@DannyD678) reported 15 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  RIGGO (@rigg0o) reported 24 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  James Dawes (@dawesje) reported 26 minutes ago from Burton upon Trent, England

  @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

• 
  Fazal Rehman (@breadf2man) reported 28 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  adrian dilks (@ilsonnut43) reported 30 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Ken Godber (@GodberKen) reported 30 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  Rebecca Ward (@HistoricCatLady) reported 31 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  B Farn (@aaronfarny_b) reported 38 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  John D (@Jdd535) reported 42 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  James Armstrong (@iamj_armstrong) reported 43 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Lee Smith (@lee0510) reported 48 minutes ago from Ilkeston, England

  @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

• 
  Kate J (@katej1984) reported 58 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Ian Siara (@IPSiara) reported 58 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ade Luxton (@adelux68) reported 3 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported 3 minutes ago

  Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better

• 
  Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported 5 minutes ago

  Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

• 
  Kathy Miller (@KathyMi25429227) reported 5 minutes ago

  @virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom

• 
  James Durrant (@je_durrant) reported 11 minutes ago

  @virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything

• 
  Samantha Asumadu (@SamanthaAsumadu) reported 13 minutes ago

  You're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞

• 
  David Gardner (@LeylandDavid) reported 14 minutes ago

  Only telephone is working in PR25 1UJ (no Internet or TV services). Any idea when service will be resumed please? @virginmedia

• 
  VikingRik (@RorgViking) reported 16 minutes ago

  @IainSankey @virginmedia Virgin are awful, used to work for the Megastores. Brandon's a ****

• 
  Andrew Birt (@MacBirt22) reported 17 minutes ago

  @virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles

• 
  Ciarán Boyle (@ciaranswindon) reported 23 minutes ago

  @virginmedia This isn't good enough at all. Did you do no system testing before this latest relaunch you carried out this week. Terrible service.