Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Burton upon Trent, and Loughborough.

City	Problem Type	Report Time
Ilkeston	Total Blackout	4 hours ago
Ilkeston	Internet	16 hours ago
Derby	Internet	3 days ago
Burton upon Trent	Wi-fi	4 days ago
Loughborough	TV	5 days ago
Loughborough	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Koa (@kokiekola) reported 43 seconds ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 1 minute ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  kate kells (@katephus) reported 2 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Mark Simms (@marksimms3) reported 3 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  James Armstrong (@iamj_armstrong) reported 7 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  Gerry White SEO geek (@dergal) reported 9 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 12 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 14 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  Fazal Rehman (@breadf2man) reported 19 minutes ago from Loughborough, England

  @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

• 
  Amazon Aquatics (@AmazonAquatics1) reported 20 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 21 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

• 
  Danny Chaplin (@dannychappo) reported 24 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 28 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  Michael Sarjeant (@sarjeantm01) reported 33 minutes ago from Burton upon Trent, England

  @virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?

• 
  John D (@Jdd535) reported 39 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  Michael Wallage (@Chops_Wallage) reported 42 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  adrian dilks (@ilsonnut43) reported 44 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  richard taylor (@richardtaylor37) reported 50 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  Lord William Niven (@bigbrawbill) reported 50 minutes ago from Ilkeston, England

  @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

• 
  Stephen (@StephenKFrost1) reported 59 minutes ago from Eastwood, England

  @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 5 minutes ago

  Good old @virginmedia down yet again. Need to find a reliable provider. Sick of this.

• 
  〽️🇵🇸 (@StealthyM00S3) reported 5 minutes ago

  Virgin media is so crap man this internet never works

• 
  louanne smith (@louanne67210968) reported 5 minutes ago

  @virginmedia are you having problems in Dh47ln area my internet hub will not connect so we have had no internet this afternoon I’ve tried to reset it with no luck

• 
  Simply Norwegian (@simplynorwegian) reported 9 minutes ago

  @virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??

• 
  Pro-Irish🇮🇪🍀🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IrishBlackOps19) reported 10 minutes ago

  @virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.

• 
  France🇫🇷 League1+ 4K IPTV (@iptvfarnce70351) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV ev

• 
  Bobbypants (@Bobbypants911) reported 21 minutes ago

  @virginmedia what sort of morons do you employ as customer retention agents?

• 
  It's mom not mum (@rchcool) reported 21 minutes ago

  @virginmedia 3rd time this week our broadband is down, no explanation has been given each time only “an outage has been identified” and it takes at least a day to repair. What is the reason? I need to work from home this week and receive the service I am paying for.

• 
  It's mom not mum (@rchcool) reported 24 minutes ago

  @virginmedia Yes but it’s always 10pm and is the 3rd time this week. So what is the problem that clearly hasn’t been fixed?

• 
  It's mom not mum (@rchcool) reported 24 minutes ago

  @virginmedia @sabrevan Yes can you please explain the issue? Repeated occurrences means we can’t rely on the service until you confess the problem and whether it has actually been solved or if you’re just applying temporary fixes to avoid paying compensation to customers