Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Ilkeston, Derby, Burton upon Trent, and Swadlincote.

City	Problem Type	Report Time
Loughborough	Internet	7 hours ago
Ilkeston	Internet	3 days ago
Loughborough	Wi-fi	5 days ago
Ilkeston	E-mail	5 days ago
Ilkeston	TV	9 days ago
Ilkeston	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  matt downing (@mattdowning5) reported 42 seconds ago from Selston, England

  @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

• 
  Paul Dennison (@pdenno) reported 6 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  brian alvin (@justrunningnow) reported 8 minutes ago from Sandiacre, England

  @the____ghost @virginmedia Its broken

• 
  Russell Morrell (@stagladanddad) reported 9 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Amara Pickerill (@amarapickerill) reported 11 minutes ago from Walton upon Trent, England

  @virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 12 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 17 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  adrian dilks (@ilsonnut43) reported 17 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 20 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  Mark Simms (@marksimms3) reported 22 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  richard taylor (@richardtaylor37) reported 26 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Deborah Marshall 💙 (@deb_the_dj) reported 28 minutes ago from Sandiacre, England

  @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

• 
  paul (@64derby) reported 31 minutes ago from Duffield, England

  @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

• 
  Gareth Smith (@gaz_smith123) reported 32 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  James Dawes (@dawesje) reported 34 minutes ago from Burton upon Trent, England

  @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 39 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 42 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  Jade Lewis (@JadeLewis92) reported 44 minutes ago from Felley, England

  @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

• 
  Amazon Aquatics (@AmazonAquatics1) reported 49 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Gerry White SEO geek (@dergal) reported 53 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Swissffs1980) reported 5 minutes ago

  @trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 8 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶

• 
  RK8 (@Rahul_Kotecha) reported 10 minutes ago

  @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

• 
  Daph ¹⁶ ³ ³⁰ (@daphmc_) reported 10 minutes ago

  @Rugby_Scoop @virginmedia Ireland needs to face the facts they’re still rattled since the 2023 WC QF… probably facing the same issues that the head coach has stayed on a fraction too long now and it’s not working. Agreed with Marshy, sort your own issues.

• 
  K (@Kieranbcfc2) reported 14 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

• 
  Wisp1a☄️ (@Canna420Uk) reported 14 minutes ago

  Ad it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.

• 
  lucy barnett (@lucebarnett) reported 15 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Loyseda (@NgoziGift15) reported 16 minutes ago

  @virginmedia I've not been able to get my Internet up and running since Monday I'd like to proceed to terminate my contract as I've had serious frustrations trying to get my home Internet connected.

• 
  Nick S. (nickncs) (@nickncs_cP) reported 18 minutes ago

  @itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.

• 
  MrsH 🦅 (@Hughesy_B) reported 20 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔