Virgin Media Outage Report in Swadlincote, Derbyshire, England
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The latest reports from users having issues in Swadlincote come from postal codes DE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swadlincote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Swadlincote, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Burton upon Trent, Derby, Coalville, Swadlincote and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Burton upon Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Swadlincote, England
Latest outage, problems and issue reports in Swadlincote and nearby locations:
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gary 'uk' bond
(@bond_gary) reported
from
Hilton, England
@RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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spooky sad face 🙁🎃
(@ubermodd) reported
from
Lichfield, England
why is virgin media down though
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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Gabe
(@SummerfieldGabe) reported
from
Lichfield, England
omg @virginmedia has the WORST customer service 😭🔫
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BA
(@BenAubury5) reported
from
Tamworth District, England
What a joke @virginmedia are. On the phone for 1hr 29mins just to cancel a phone contract. I ask them for an email address to make a complaint and they say they don't have one 🤣🤣 I will never be using this company again
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Luke Ward 🏳️🌈🌱
(@lukewrd) reported
@virginmedia Hi. Do you have any update re the internet issue in NN3 area? The internet has been down for most of the day, was due to be fixed around 4pm, then 8:30pm, but still nothing and no update on the website. Thank you.
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Joe MVO 💙
(@JoeBirt) reported
@virginmedia Well according to your and OFCom I should be getting compensation. If not I will contact OFCom. You really make me laugh. Customer service NIL
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Cerys Morgan
(@cerysamorgan1) reported
I’m trying to cancel my virgin internet due to terrible connection. The customer service person trying to convince me to stay, had such bad connection they had to rearrange the call…oh the irony! #virginmedia
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Jane Flowers
(@467_flowers) reported
Virgin Media engineer has installed my neighbours cable to my wall without permission, I need this removed urgently, I am having the wall knocked down and replaced, my neighbour has called Virgin Media but no engineer has turned up to move it to. Any ideas how to sort this?
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Michelle Ryder Beattie
(@chellebt) reported
@MartinSLewis Only to call Virgin Media when my VBox or internet is down or to downgrade
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djsm1ddy
(@djsm1ddy) reported
So now my @virginmedia bill has gone up another £30 a month, a year after it went up £20 a month. Ridiculous! You can never get through either. When you do you can't understand anyone. Nice outsourcing. Great return for the investors and ceos, nothing for us little ppl
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Dr Kim Wigley
(@kim_horton) reported
How many times have you had to say “please cancel my package” to @virginmedia before they actually cancelled it? I’m up to 12. And I’ve been on their WhatsApp chat for 1 hour and 40 minutes. Tempted to screen shot the whole chat.
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fiona_L16
(@feefer161316) reported
@virginmedia 7 hours without tv or WiFi this is horrendous, 2nd problem in a week and only been with you 10 days!
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Mark Blake
(@The_Mark_Blake) reported
@virginmedia Where was the communication? We will now have no internet as of midnight tonight. How is my wife meant to work tomorrow? She needs broadband as she works from home. Should she tell her employer that "she has come up against issues outside of her control"?
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sophie aldous
(@sophieJaldous) reported
@NOW Your service is awful. Even the guy in customer service told me it’s awful and recommended Virgin Media🥲. So Because you only provide the weakest service in my area I have to cancel my contract BUT you want to charge me even though you CANNOT provide the service!? #poor