Virgin Media Outage Report in Swadlincote, Derbyshire, England
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The latest reports from users having issues in Swadlincote come from postal codes DE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swadlincote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Swadlincote, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Derby, Swadlincote, Tamworth, Long Eaton, Lichfield and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
TV | |
| Derby |
Internet | |
| Derby |
||
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Swadlincote, England
Latest outage, problems and issue reports in Swadlincote and nearby locations:
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Guy Peacock
(@gupe1979) reported
from
Tamworth District, England
@KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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Simon Banks 🦁
(@sjbanks47) reported
from
Tamworth District, England
@virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Desborough
(@tomdesborough87) reported
@virginmedia Well it went off at 9pm aa that's when your agents stop working. It's been terrible John. Not a happy customer.
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Dr Lisa
(@littleminx_01) reported
@virginmedia have tried to get through three times to customer services to cancel my contract but had to hang up after 20 minutes; had the phone put down on me and a further 24 minutes. Why can I sign up online but can’t cancel online!? I need someone to call me back please.
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MisterJay
(@MisterJayRFC) reported
@virginmedia Stop calling me asking me to sign up again. Stop texting me telling me you're going to re-activate the service when I never asked you to. I have no idea why you're texting me talking about 'reactivating services' on 14/07 because I didn't ask for that. ******* bolt mate.
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EP Wear
(@EpiphanysP) reported
@virginmedia imagine your CS encouraging me to cancel because they couldn’t care to read notes or resolve my issue. Since Feb we’ve had issues with the connectivity & it’s been confirmed by the engineers who came this week. Yet no bill credit, no call back/update/communication…
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Chris Sheehan
(@chasheehan) reported
@virginmedia He never wanted to cancel. He wanted his deal sorting but at 80 years old, after 45 mins on hold decided the only way he might get heard was to click that option. Decent customer service would have read his complaint, offered a callback and sorted the deal. You’re trolling.
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karen
(@karenpenf) reported
@virginmedia But my internet has never been resolved. I can’t even FaceTime my parents. I have to switch it over to my mobile data because it won’t connect with virgin
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Jude
(@judecjefferies) reported
@virginmedia how many times do I need to switch the hub off and on for the internet to work. It says there are no problems in my area yet we can’t get anything in the house to work, again
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Steve
(@SteveUnknown) reported
@michaeljswalker @UberEats All the best chasing for a refund - their system is always down and they’ll keep you hanging. 5 weeks in a few days for me. Absolutely awful company!! (As bad as virgin media!!)
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Chris Sheehan
(@chasheehan) reported
@virginmedia His msg literally said ‘I would rather not change, but it is impossible to get to ever speak to anyone!’ customer of 15+ years, and you ignore the content of what he said and cut him off. The company is broken if that’s how you deal with an 80 yr old.
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Chris
(@NorthernDad8) reported
@virginmedia Third night running around 7pm it's cut out. Again online and that phone number saying no issues. This is ridiculous. Can you confirm what the issue is BB31NT, it did show there was an issue Wednesday night but said it was fixed yesterday which it clearly isnt