Virgin Media Outage Report in Swadlincote, Derbyshire, England
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The latest reports from users having issues in Swadlincote come from postal codes DE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swadlincote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Swadlincote, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Derby, Burton upon Trent, Swadlincote and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth |
Internet | |
| Derby |
||
| Derby |
Total Blackout | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Derby |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Swadlincote, England
Latest outage, problems and issue reports in Swadlincote and nearby locations:
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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Gabe
(@SummerfieldGabe) reported
from
Lichfield, England
omg @virginmedia has the WORST customer service 😭🔫
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Wilson
(@jaywillo1983EFC) reported
@virginmedia All day today broadband has been switching off then back on, try going on website an says its down for maitenance, try phoning an on hold for over an hour so give up. Not a good first impression considering only just joined yourselves.
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Tim Price
(@timfprice) reported
I used to think that media via internet was useful. Now, because the BBC is malodorous woke **** trash and my Virgin Media signal has been literally unwatchable for a month, media over internet is the only future. #FuckBBC #FuckVirginMedia
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Chris Hallam
(@ChrisHallamLaw) reported
@virginmedia hi I bought an eero mesh system because the signal strength/coverage from the virgin hub 3 is so bad. The eero works fine but now the virgin media box won’t connect to wifi and I have no TV channels either. Any ideas before I cancel all TV subscriptions? Thanks
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Tim Johnson
(@_tmjohnson) reported
@virginmedia Disconnection of our service as you do not supply to our new house.
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Jennie Anderson
(@jinsters88) reported
@virginmedia Thankyou for your reply. No it hasn’t been resolved and I haven’t managed to speak to anyone either so still need help with the issue. Is this something you can help with please?
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CM
(@annwyrdrnk) reported
@Horizons_Anew @virginmedia There's a 14 day cancel period and given that they have already sent me a contract that is more expensive than the one I discussed with them over the phone, I think I will have to have another think about using them! #broadband #UKbroadband
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Muhammad Rahman
(@mo1981_rahman) reported
@virginmedia worst customer services can't get hold of them..
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Adam Burgess
(@verveandvirtue) reported
@virginmedia having problems with the internet service and the website isn’t working. Can you help?
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Mike Hannaway
(@mike_hannaway) reported
@virginmedia New customer not even 6 months and our internet and Tv is down AGAIN. This is the second time in 3 weeks and completely unacceptable, paying £79 a month. Please advise
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Jessiee
(@jessieee_louu) reported
@virginmedia got a yellow power light on my hub3 since installing, and been getting terrible connection & speeds on the ps4 for days. Turned on/off and rebooted but no change. Any advice?