Virgin Media Outage Report in Swadlincote, Derbyshire, England
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The latest reports from users having issues in Swadlincote come from postal codes DE11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swadlincote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Swadlincote, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Derby, Lichfield, Burton upon Trent, Coalville, Swadlincote, Long Eaton and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth |
Internet | |
| Tamworth |
Internet | |
| Tamworth |
Internet | |
| Tamworth |
Internet | |
| Tamworth |
Wi-fi | |
| Derby |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Swadlincote, England
Latest outage, problems and issue reports in Swadlincote and nearby locations:
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cosmic
(@ItsCosmiccc) reported
Sorry for a super short stream today :/ I'm meant to be getting 1gb down and 60mb upload but I was getting 2 upload so the stream was freezing for everyone @virginmedia please fix this. Hoping to be live tomorrow if things are back to normal! 🙏
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Dan
(@DMCG1991) reported
@virginmedia Hi, yet another issue. My recordings have started to freeze when watching them. The sound and display both cutting out and freezing.
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Clarty81
(@Clarty81) reported
@virginmedia Am gona find a solicitor or some1 that gets your *** in gear b4 i end up dead Ridiculous this country Tekin the piss put of the poorer areas ,were poor not stupid
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pipsy
(@cobaltcatcat) reported
@virginmedia Fyi last call handler was computer says no awful. Just looped saying system says added by red button. All I have spoken to say can see not used. We have a pin. Kids do not know this. I don’t watch sport. Hub def didn’t add it. 1/2
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Clarty81
(@Clarty81) reported
@virginmedia Its higher longer & im at my wits end cryin wiv it as like i keep sayin IM NOT WELL MYSELF blood pressures risin head aches r daily & a doctor who iv never met dont know & ha done the same as virgin took the piss Never ever felt like this goin thro so much misery alreadyiv
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Simon✨🌱
(@SimonCDavidson) reported
@SUPERLIKEMP3 We cant even get virgin media WiFi where I live because of the signal in my area but I used to pay for it at uni and had no issues
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Diego Rodriguez
(@rgordillodiego) reported
I am living a nightmare with @virginmedia. I am working from home and I am unable to set up the quick start kit, because the cable is not compatible and there is no Customer Support number.
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Andrew Rooney
(@arooney1990) reported
@virginmedia fix your ******* service wifi has been awful for nearly 2 weeks can’t do anything and every time I call just get the same excuse I can’t help you
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Theo🐁
(@RJNotLupin) reported
I can’t wait to be with an internet service provider that Isn’t virgin media; we’ve had nothing but problems with them and for what they charge us for internet, it isn’t worth it
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Ibi
(@ibi2001uk) reported
@MrComplaintBox My number mission today is to sort out my account with that useless company called @virginmedia and end my 5 years relationship with them. Since November 2020 they have overcharged me and never bothered to call back. I will provide updates here.