Virgin Media outages and service status in Swadlincote, England

Problems in the last 24 hours in Swadlincote, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swadlincote, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, Tamworth, Coalville, and Ashby de la Zouch.

City	Problem Type	Report Time
Derby	Internet	3 days ago
Burton upon Trent	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Swadlincote, England

Latest outage, problems and issue reports in Swadlincote and nearby locations:

• 
  Tim Moore (@timmo1963) reported 1 minute ago from Ashby-de-la-Zouch, England

  @BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯

• 
  Ron Yau (@ryau3) reported 5 minutes ago from Repton, England

  @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

• 
  Sam Louise Derry (@SamLDerry) reported 8 minutes ago from Shepshed, England

  @virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..

• 
  Sam Louise Derry (@SamLDerry) reported 11 minutes ago from Shepshed, England

  @virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 12 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 12 minutes ago from Market Bosworth, England

  @virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.

• 
  Mark Crossley (@mkcU2war) reported 15 minutes ago from Fradley and Streethay, England

  @virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.

• 
  Jonathan Ibbotson (@jeibbotson) reported 15 minutes ago from Castle Donington, England

  @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

• 
  Itza Secret (@XStatikPulse) reported 24 minutes ago from Castle Donington, England

  @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

• 
  Rebecca Ward (@HistoricCatLady) reported 29 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Alex Tipler (@alextiplerfilm) reported 31 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

• 
  Wie-Men Ho (@WieMenHo) reported 32 minutes ago from Lichfield, England

  Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.

• 
  satyan panchal (@satyanimi) reported 34 minutes ago from Coalville, England

  @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

• 
  philwebster (@littleanfield15) reported 36 minutes ago from Tamworth District, England

  @virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved

• 
  Shaun Reeves (@shaunreeves) reported 45 minutes ago from Fradley and Streethay, England

  @virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.

• 
  Jonathon Riall (@jonnyriall) reported 45 minutes ago from Shepshed, England

  @virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.

• 
  Clare Watson-Spence (@Watto_Clare) reported 47 minutes ago from Coalville, England

  Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

• 
  Alexandra Johnson (@ASJPhotography) reported 52 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  Katy Oliver (@k28ykaty) reported 57 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Jonathon Riall (@jonnyriall) reported 59 minutes ago from Shepshed, England

  @virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaz (@yerwhit) reported 3 minutes ago

  @EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.

• 
  Sandra Robinson (@mrsluc) reported 6 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Arron Clinkscales (@Clinkyboy67) reported 8 minutes ago

  @virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY

• 
  mark teasel💙💙💙 (@Mteasel67) reported 10 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 10 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  Ali@Makely (@MakelyStudio) reported 12 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Kat (@catsmum27) reported 12 minutes ago

  @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.

• 
  aldo (@ukaldo2) reported 16 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  Barry Devlin (@irishbazdev) reported 16 minutes ago

  @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

• 
  Gloucester Glass (@gloucesterglass) reported 18 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!