Virgin Media

Virgin Media Outage Report in Swadlincote, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swadlincote, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Swadlincote, Derbyshire, England 10/29/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Swadlincote, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent and Tamworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomBurton upon Trent Internet
United KingdomDerby Internet

Community Discussion

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Virgin Media Issues Reports Near Swadlincote, England

Latest outage, problems and issue reports in Swadlincote and nearby locations:

  • horseracingmama whatsitallabout!! (@horseracingmama) reported from Burton upon Trent, England

    @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia how can I contact you to cancel my service

  • MShilton1880 Mark Shilton (@MShilton1880) reported from Tamworth District, England

    @virginmedia have been trying to call customer service today only to be cut off twice after a hour on hold. Absolutely disgraceful, need to speak to someone not try online any chance of a call back please?

  • dergal Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia I tried - I assume it doesn't work on a mobile!?

  • DavidFarley84 David Farley (@DavidFarley84) reported from Tamworth District, England

    @virginmedia my virgin box has broken for the 2nd time in 6 months. Green screen and no sign of restarting. I am going to cancel my contract tomorrow

  • loulabelle46 𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @virginmedia What is the best number to call to cancel please as after 98m on the phone Saturday I cancelled and now you have sent me a new installation date which I do not want!

  • e2mrk_mark Mark Smith (@e2mrk_mark) reported from Sandiacre, England

    @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Measham, England

    @virginmedia please stop ringing me, il never come back #BYEBYEBYE

  • dergal Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

  • k28ykaty Katy Oliver (@k28ykaty) reported from Sandiacre, England

    @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

  • gamepopper Gamepopper (@gamepopper) reported from Lichfield, England

    I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...

  • Matt_Francis98 Matt' (@Matt_Francis98) reported from Fazeley, England

    Virgin media are the worst internet providers there is for sure

  • RitzNarshi Ritz (@RitzNarshi) reported from Lichfield, England

    Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.

  • ketheridge71 Kim Etheridge (@ketheridge71) reported from Lichfield, England

    @virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!

  • derbydog1976 Derbydog (@derbydog1976) reported from Stenson Fields, England

    @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

  • deb_the_dj Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • HopeFord1994 Hope Ford (@HopeFord1994) reported from Tamworth District, England

    @virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!

  • iRacing74 DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaun131925 Shaun (@Shaun131925) reported

    @virginmedia you have wrongly charged me £240 for terminating contract due to house move where you can’t supply a new service to. One of your employees who I won’t name told me they’d be no charges. Need this resolved ASAP

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @virginmedia I’ve had one closed by letter, the others just closed and I’ve not been told. The letter said I’d been sent a TV box when this isn’t even what my issue is.

  • StuartgregoryW6 Stuart (@StuartgregoryW6) reported

    @virginmedia hey my broadband is down in w12 area. Are you aware of any issues??

  • ricky_sundar Ricky Sundar (@ricky_sundar) reported

    @virginmedia Virgin Media screwing again. BB down in my area again! Not a month goes by without something going wrong. I am still waiting for customer services to address my outstanding complaint on going since January 2021. All around this services we are all paying for is rubbish.

  • psytcp psytcp (@psytcp) reported

    @virginmedia That was a few months back and it also took a few months to get the answer, which was obviously unsatisfactory. I don't want a 5£ off when i'm paying 60£/month, that's an insult. I want VM to get their **** together and act like a 21st century telecoms company. 🤬🤬💩💩💩

  • chrisroscoe96 chris roscoe (@chrisroscoe96) reported

    @virginmedia again 2 package emails today contradicting themselves about my account which is cancelled ! Yesterday texts about engineers visits again for a cancelled account. Your customer service is pathetic.

  • TheLeePowis Lee (@TheLeePowis) reported

    @SueJ1973 It can't have been @virginmedia our Internet has been on and off for year, still waiting for a solution or even a credit.

  • AluzionzR6 Ivan Chambers (@AluzionzR6) reported

    @SprocketYT @virginmedia I was wondering my internet shat the bed and after a router restart I still had this **** xD

  • YasserZayni Yasser Zayni (@YasserZayni) reported

    @virginmedia I don’t think you can help me, I had raised a number of complaints and no one bothered to contact me to attempt to resolve.

  • djemron EASYSOUNDZRADIO (@djemron) reported

    @virginmedia engineer still can’t fix the problem with the internet so Sad.. coming up 72hrs without service. #virgin #virginoutage #virginbroadband