Virgin Media

Virgin Media Outage Report in Swadlincote, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Swadlincote come from postal codes DE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swadlincote, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Swadlincote, Derbyshire, England 08/27/2025 00:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Swadlincote, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Tamworth, Lichfield, Coalville, Swadlincote and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomTamworth Wi-fi
United KingdomLichfield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swadlincote, England

Latest outage, problems and issue reports in Swadlincote and nearby locations:

  • mkcU2war Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England

    @virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.

  • JackalynHardy Jackalyn Hardy (@JackalynHardy) reported from Tamworth District, England

    @virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣

  • mkcU2war Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England

    @virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • billyrobson Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @virginmedia have we got a problem in LE65 2PP

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.

  • emseditorial Emma-Louise ⚽️🔴⚪ (@emseditorial) reported from Sandiacre, England

    Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

  • SummerfieldGabe Gabe (@SummerfieldGabe) reported from Lichfield, England

    omg @virginmedia has the WORST customer service 😭🔫

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • ubermodd spooky sad face 🙁🎃 (@ubermodd) reported from Lichfield, England

    why is virgin media down though

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔

  • littleanfield15 philwebster (@littleanfield15) reported from Tamworth District, England

    @virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stnjeon eve (@stnjeon) reported

    @virginmedia i have looked and it says there should be no issues. however my wifi has been out for over three hours. i need it up immediately for work tomorrow so would like some answers please! 🙃

  • PackhamEllen Ellen Packham (@PackhamEllen) reported

    @virginmedia that i just have to wait until yodel reply to them. but yodels customer service is down. and that they can’t send a replacement even though i was told yesterday that i would receive the replacement at latest tomorrow…

  • jjjjfoz J Fos (@jjjjfoz) reported

    @virginmedia I check all the service status checkers, reset and rebooted a number of times. It's beyond a joke now. How can I get a new hub4? I don't think an engineer can do anything different to me unless there is a fault on the cable outside

  • sairam_tweet sairam kuchibhotla (@sairam_tweet) reported

    @virginmedia Your customer service, and broadband devices are of very poor quality. Whenever we call your call centre, they are just asking to upgrade plans but will never solve the issue. Just deceiving customers with fixed month contracts..

  • P_Leightonsss Pauline Leighton (@P_Leightonsss) reported

    @virginmedia I know I wanted to cancel the old one and set up my own… got through after 45 mins to be told I had to be transferred I gave up after another 20 mins. It’s just poor service

  • AJUK29 Adrian Jones (@AJUK29) reported

    @virginmedia 2/2 I'm simply going to cancel my direct debit now. No doubt I'll 'pass security' when I get calls as to why?!

  • MTPlastering M Turner Plastering (@MTPlastering) reported

    @virginmedia I don’t think so. I’m not very tech savvy I’m afraid. I did a reboot yesterday and it didn’t help today. We’ll I turned it all off for 10 minutes then back on again.

  • ephemerasattic Ephemerasattic 😷🇪🇺#FBPE (@ephemerasattic) reported

    @virginmedia bad customer service. Moved house over a week ago. Due to have broadband etc installed today after a previous **** up. No show and no call/contact to let me know why. Been with you over 25 yrs 🤬🤬

  • AhoMatti Matti Aho (@AhoMatti) reported

    @VirginMediaIE you courier did not pick the router on time so you asked me to return it to local virgin media shop in Galway. which I did. Still you are billing me for it 10e/month for several months even I have contacted you to stop. Poor service.

  • MrLuver28 Luvson D'costa (@MrLuver28) reported

    @virginmedia It’s a bit embarrassing with the stuff they came out with! I also cancel my direct debit I don’t even use the services. I even sent the equipment back.but apparently I was supposed to do the cancellation separately when I even told him but they didn’t tell me that over the phone