Virgin Media

Virgin Media Outage Report in Swadlincote, Derbyshire, England

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The latest reports from users having issues in Swadlincote come from postal codes DE11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swadlincote, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Swadlincote, Derbyshire, England 11/19/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Swadlincote, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Swadlincote, Tamworth, Derby, Lichfield and Burton upon Trent.

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City Problem Type Report Time
United KingdomSwadlincote Total Blackout
United KingdomSwadlincote Internet
United KingdomTamworth TV
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

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Virgin Media Issues Reports Near Swadlincote, England

Latest outage, problems and issue reports in Swadlincote and nearby locations:

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.

  • ubermodd spooky sad face 🙁🎃 (@ubermodd) reported from Lichfield, England

    why is virgin media down though

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔

  • BenAubury5 BA (@BenAubury5) reported from Tamworth District, England

    What a joke @virginmedia are. On the phone for 1hr 29mins just to cancel a phone contract. I ask them for an email address to make a complaint and they say they don't have one 🤣🤣 I will never be using this company again

  • SummerfieldGabe Gabe (@SummerfieldGabe) reported from Lichfield, England

    omg @virginmedia has the WORST customer service 😭🔫

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

  • littleanfield15 philwebster (@littleanfield15) reported from Tamworth District, England

    @virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.

  • JackalynHardy Jackalyn Hardy (@JackalynHardy) reported from Tamworth District, England

    @virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IanStarkey14 Ian Starkey (@IanStarkey14) reported

    @virginmedia Any chance you can let me know the service status in my area. The webpage doesn’t work, and my BB has been down since lunchtime today.

  • PenniBep twitch.tv/penni__ (@PenniBep) reported

    @virginmedia internet been down in LN2 all day, service website doesn't work either, any explanation or am i sitting here until next week for an update

  • dperkins84 Daniel (@dperkins84) reported

    @virginmedia Everton have ruined my day and your wifi is ruining my night sort it out. How can your broadband be so consistently crap

  • Stephanie26322 Stephanie Horne (@Stephanie26322) reported

    @virginhelp @virginmedia Please can you assist me. Why is my wifi down, its been down for the last 2 days. I cannot get any tv or anything

  • purplenoodlepie Rachel 💜 #TeamHiJinX (@purplenoodlepie) reported

    @JennyHeronUK @virginmedia @jeffkimberpoker They'll cancel it. They've cancelled every appointment I've had and my broadband still doesn't work

  • stevearley Steve Earley (@stevearley) reported

    @virginmedia Have had no landline service since an engineer visited a week ago to replace the plastic box on the outside of the house - worked ok until then. Raised a complaint but told there is no fault on line and that I have to call (from what?) to resolve it.

  • JheySL2 Jhey (@JheySL2) reported

    @virginmedia currently I'm on Plusnet (BT) if I switch to you guys do you contact the old ISP to cancel it? This is how it was done when I switched to Plusnet before from BT.

  • Organicfoodman cryptobroughies (@Organicfoodman) reported

    @virginmedia Does something about me seem like I am stupid? I have spoke several times to o2 and requested a call back, which they do not do. So I am sat here wondering how I can get my number back so I can do my job and access my finances. Thanks for wasting my time again.

  • steveparker007 Steve Parker (@steveparker007) reported

    @virginmedia Virgin media offer really good deals for new customers, however for customers that have been with them for many years it's way more expensive. Makes more sense for me to be a new customer elsewhere.

  • kjaskur Stop Fake News (@kjaskur) reported

    @virginmedia And how exactly are they going to help me, considering you haven’t even taken any of my details?