Virgin Media Outage Report in Swadlincote, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swadlincote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Swadlincote, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Burton upon Trent |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Swadlincote, England
Latest outage, problems and issue reports in Swadlincote and nearby locations:
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
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Jackalyn Hardy 💙
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia I tried - I assume it doesn't work on a mobile!?
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Paul Ley
(@paul_ley) reported
from
Tamworth District, England
Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Andrew Markou
(@Andyfoodie) reported
from
Tamworth District, England
Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Creer NAMMT(RM)
(@AndrewMassage) reported
@virginmedia But you make it impossible to cancel the contract - my wife has been trying for over 24 hours now and you keep saying the information she is providing is incorrect - it beyond frustrating 🤬
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Rendog
(@BobbyReynolds89) reported
@virginmedia No errors, just won’t record. I had the main box changed yesterday and since then mini won’t register or save anything. I’m in my cooling off period so have given my notice to yourselves and @TheO2.
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Jo Rich
(@EnrichMarketing) reported
@virginmedia You're just putting your prices up and I can apparently cancel or accept it. Except trying to cancel I got no where. I was offered the price rise to be waived for 6 months. But that's not good enough when there's 12 months left!
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gavin
(@merzbowowow) reported
@virginmedia no internet in N16, engineering in the area from 9am - 3pm (on a weekday during WFH; great planning) but that should be over now. When will service return? Lost a days work because of this.
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Belly
(@bobbell05609703) reported
@virginmedia no tv service at FK28BN since yesterday. Any update on this. Wifi ok just live main stream channels !!
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RoM
(@RoMonwhy) reported
@virginmedia They have finally done some works but cancelled again on my install a week later. Worst company ever
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Amy McGregor
(@amydon88_amy) reported
@virginmedia let down yet again, been told our new tv remotes would be delivered today but again nothing! Nothing on our account.
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Darren
(@OGDarren107) reported
@virginmedia I set up a hub 5 and the white light has not stopped flashing for over an hour now. No internet yet how do I fix this
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Paul
(@Grumpy_Paul) reported
@virginmedia Hey for 6 months I have had intermittent router connection. In the last week I have spent over 3 hours on the phone with technical support who have a more limited understanding of router issue than I do. Today I received your latest missive explaining why my price
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G
(@Gurp00) reported
@virginmedia Service usage has increased and so have the numbers of customers. The more customers, the lower your base cost and higher profits. This is another way to squeeze customers. Moving to @VodafoneUK for £20pm broadband instead of £36pm+ you're going to start charging