Virgin Media outages and service status in Lichfield, England

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lichfield, England

The most recent Virgin Media outage reports came from the following cities: Walsall, West Bromwich, Burton upon Trent, Bilston, Swadlincote, Tamworth, Sutton Coldfield, Cannock, and Streetly.

City	Problem Type	Report Time
Walsall	Internet	5 hours ago
West Bromwich	Internet	2 days ago
Burton upon Trent	TV	6 days ago
Bilston	TV	6 days ago
Swadlincote	TV	6 days ago
Tamworth	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

• 
  Vicky Bloor (@VickyBloor2) reported 7 seconds ago from Walsall Wood, England

  @virginmedia any updates on internet connection in the Midlands 5 hours down now 😡

• 
  Jonathan Ward (@jaward916) reported 36 seconds ago from West Bromwich, England

  @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

• 
  Skuly (@SkulyMusic) reported 3 minutes ago from Aldridge, England

  @virginmedia The worst customer service in History gotta be seen to be believed

• 
  Ronnie Harris (@redron1975) reported 4 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Dawnie (@Dawn08503854) reported 5 minutes ago from Wednesfield, England

  @virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.

• 
  LVWLVS (@lvwlvs) reported 5 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Phil Campbell (@PhilCampbell_) reported 8 minutes ago from Willenhall, England

  @virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...

• 
  Satish Danny Paul (@________Danny) reported 10 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Kieron Conroy (@kieronjconroy) reported 10 minutes ago from West Bromwich, England

  @virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 19 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Andrew Markou (@Andyfoodie) reported 22 minutes ago from Tamworth District, England

  Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?

• 
  AJKearney (@aquaticsmum64) reported 23 minutes ago from Aldridge, England

  Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!

• 
  Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported 33 minutes ago from Burntwood, England

  First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 34 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Steve Penn (@pennwba) reported 36 minutes ago from West Bromwich, England

  @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

• 
  Mercedes Hodson 👷🏻‍♂️💁🏼‍♀️ (@mercede72928186) reported 43 minutes ago from Wednesfield, England

  @Carol74438555 I was having issues with Virgin media too but they are sending me an updated box out so hopefully it will be ok then

• 
  Chloe (@ChloeHolland_ox) reported 50 minutes ago from Aldridge, England

  Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out

• 
  Phil Campbell (@PhilCampbell_) reported 50 minutes ago from Willenhall, England

  @virginmedia Still having issues. Was on hold for 1 hour 20 yesterday too and also got cut off...😑

• 
  I.Am.Chris.Imms (@ChrisImms) reported 52 minutes ago from West Bromwich, England

  @virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?

• 
  Scott badham (@scbadham) reported 54 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Flavell (@LauraFlavell1) reported 6 minutes ago

  @virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us

• 
  🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported 7 minutes ago

  @RobRollin2 @virginmedia Virgin Media's routers are garbage. As a result I've have only ever run mine in modem-only mode and provide my own wi-fi for my home. Works flawlessly.

• 
  Gary T (@Gaztaz1) reported 15 minutes ago

  @Benleo @virginmedia Had similar issues myself

• 
  Gazza191 (@GTCT19144) reported 15 minutes ago

  @jomickane @Benleo Don't go with Virgin media Jo , the worst company ever.

• 
  Cyberbob1uk (@cyberbob1uk) reported 15 minutes ago

  @virginmedia 51 days with you and 5 internet outages on April 4th, 6th, 12th, May 15th and yesterday which still not sorted today. How can you justify this shoddy level of service? Was with my previous provider for 10 years, 0 outages.

• 
  Jennifer Arcuri (@Jenniferarcuri) reported 18 minutes ago

  @Benleo @ailsybabe @virginmedia Please make an example and put them in their place. Hopefully out of buisness. Horrible company, Virginmedia.

• 
  Michael De La Broc (@MDeLaBroc1) reported 22 minutes ago

  @Benleo @virginmedia Last MARCH I went in store to enquire about a new, better priced broadband contract or to disconnect. I was going abroad for at the time, but wanted something better when I got back, I was sold on a new contract. Apparently my previous account should have been closed there and then. In September my service is cut off with no explanation, I do most of my work online so this is obviously bad, I got in contact, turns out my direct debit was still going to the supposedly cancelled account, not the current one, for the next three months I have a never ending series of chats on the phone or online chatbot to try and figure out what is going on. I can't log into virgin media online, because the credentials I used, take me to a placeholder screen, because the account is deleted or something, I don't know, no one can tell me. I go abroad in December, come back in January, same problem, the internet is disconnected for ''non payment'', all payments, are still, going to a an account that was supposed to be deleted or merged into my current one a year ago. every other month I am having to redo the same chat on their chatbot, followed by a customer complaints phonecall with some arrogant Indian who barely speaks English and doesn't understand what I am trying to tell him. And every month this goes on for, they are charging me a £7 late fee and even letter saying the price for the contract I am barely receiving service from is going up due to inflation. Truly is an absolute travesty this company, I am just going to cut the entire thing loose and go to StarLink the next time this happens, which I expect will be in two weeks going by the near monthly disconnects I am put through

• 
  stepHen (@UTLR1888) reported 23 minutes ago

  @virginmedia Do you require any further help?

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 26 minutes ago

  @virginmedia Hi my contract is ending soon can anyone help me get a better price ?

• 
  Elite Akash (en elite class) (@AkashElite1) reported 27 minutes ago

  @virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !