Virgin Media Outage Report in Lichfield, Staffordshire, England
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The latest reports from users having issues in Lichfield come from postal codes WS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, West Bromwich, Bilston, Wolverhampton, Willenhall, Walsall, Burntwood, Tamworth, Lichfield, Wednesbury, Swadlincote, Burton upon Trent and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Total Blackout | |
| West Bromwich |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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helen somerville
(@MrsDont09) reported
from
Birmingham, England
@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Jackalyn Hardy 💙
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
West Bromwich, England
@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ve reordered twice already. The packaging never arrives
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Ellwood
(@vancan41) reported
@virginmedia your customer services are a joke, your engineers apts are appalling. Wasted my day today waiting for you to turn up!!!
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Michael
(@e8a6385d127042b) reported
@virginmedia My mother and father in law are in there late 80s and disabled so they cannot bend down to get codes from boxes etc they have had picture problems for 8 weeks in both rooms. They have been promised somebody will call and fit the new boxes but nobody has been
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CRTV
(@realtalkvlogger) reported
@virginmedia I still have a terrible issue with dropout. Please be aware that I have reported you to ofcom. Dm me for my number as I’m sick of calling only to get through to a bot.
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gazb
(@gazbrox79) reported
@virginmedia Thanks, it's says no issues but there was. I ended up having to reset booster charge points. Thanks for the reply though
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Josh wade
(@JoshRevelations) reported
@virginmedia can you please sort your broadband service or your customer service out, countless calls and countless complaints we have not had broadband for the past hour and this isn’t the first time. Are you servers down in rotherham UK your down detector is clearly defective.
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Average
(@iaindbrown) reported
hi @virginmedia I have lost service broadband and tv for the past 2 days - can you provide an explanation.
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Andrew
(@SquareDisc) reported
@virginmedia internet again just gone down for 30minutes, you website status shows no help other than to send technician, please confirm if you are working on SS14 issues?
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Ben Payne
(@BenPayne7) reported
@virginmedia It’s all just as bad. Everyday we have an issue. What can be done to solve this? It’s imperative we have working WiFi? Sick of being fobbed off with an engineer coming to check it out and telling us there is nothing to be done. Where can I put in some form of complaint?
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Katie Donovan(Mosey)
(@ksm_bookkeeping) reported
@virginmedia Tomorrow 8am to 12pm. I’ve send in a 3rd complaint regarding these issue
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Neil Turner is probably procrastinating again
(@nrturner) reported
Had one of those "Virgin Media technical support" scam calls on my work number about a 'problem with my router'. I didn't bother explaining that we get our internet from JISC.