Virgin Media Outage Report in Lichfield, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Lichfield come from postal codes WS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Wednesbury, Burntwood, West Bromwich, Bilston, Tamworth, Lichfield, Cannock, Willenhall, Burton upon Trent, Sutton Coldfield and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
-
Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
-
Jennie O
(@cybilrat) reported
from
Wolverhampton, England
In these times where working at home essential @virginmedia one week before anyone can fix my internet which was fine before your maintenance
-
Ritz
(@RitzNarshi) reported
from
Lichfield, England
Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
-
Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
-
Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Yes we have done every trouble shooting piece of advice under the sun
-
Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
-
Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
-
edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
-
EA
(@K45TRO) reported
from
Birmingham, England
@virginmedia why is your broadband so awful?
-
Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
-
Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
-
Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
-
I.Am.Chris.Imms
(@ChrisImms) reported
from
West Bromwich, England
@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
-
Matt'
(@Matt_Francis98) reported
from
Fazeley, England
Virgin media are the worst internet providers there is for sure
-
Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
-
Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia The worst customer service in History gotta be seen to be believed
-
Vicky Bloor
(@VickyBloor2) reported
from
Walsall Wood, England
@virginmedia any updates on internet connection in the Midlands 5 hours down now 😡
-
Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
-
edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
-
Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Sullivan
(@Steve63190212) reported
@virginmedia What’s the point when I can’t use the internet to get online you ***! @virginmedia you are suppose to provide this and a customer service too but do neither 💩💩💩
-
Kev Granelli
(@KevGranelli) reported
@virginmedia No faults listed anywhere in are we have a technician out tomorrow the 4th one in 2 weeks to see if they can help and see what the problem is but see how it goes.
-
Andleigh
(@andleigh78) reported
@virginmedia hi again, this issue has still not been resolved despite your multiple promises of my account being credited for all of the overpayments I have made, another £27 was taken from my account yesterday...
-
Gillian_Mabbitt
(@DrMintheNorth) reported
Trying to cancel @virginmedia contract - why is it so difficult? Two requests over a month and almost two hours in their whats app chat and I don’t feel any further forwards. Feel like there’s a special *ignore* button for leavers. Still. Makes me feel more validated for leaving.
-
chris phillips
(@chrisp691) reported
@virginmedia so didn't get back to me about my mother's tv problems and talking to a call handler #welldonevirgin
-
Michael
(@MICKLE_M) reported
Anyone else having serious issues with virgin media over the last few days ?
-
Dean
(@Dean92793) reported
@virginmedia I will hold out till tomorrow morning in case the tv issue gives the broadband. If there's no luck I'll contact them tomorrow thank you :)
-
Tony Potamus
(@Taiko_Potamus) reported
@virginmedia Yeah, no update since talking to somebody this mornin about maybe fixed by Jan 5th. Then he started mumbling about automatic compensation...I don't want compo. I'm like I'd just like to be kept in the loop but nothing is being updated and I'm still without Internet. Help please
-
Mikie
(@mikiejboy69) reported
@virginmedia Hello Virgin currently experiencing the same issues (yet again) can you check again for a fault and again when there it’s likely to be fixed!
-
Kieron Franks🎸☘️🕉
(@kieronjfranks) reported
@virginmedia Complete and utter loss of broadband. Doesn’t help when I’m working at home. It’s been happening almost daily since the beginning of December.