Virgin Media Outage Report in Lichfield, Staffordshire, England
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The latest reports from users having issues in Lichfield come from postal codes WS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Burton upon Trent, Burntwood, West Bromwich, Bilston, Tamworth, Swadlincote, Walsall, Lichfield, Sutton Coldfield, Wednesbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
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Nigel Campbell
(@LegincBellion) reported
from
West Bromwich, England
@virginmedia my broadband has been down since 7 am this morning, what’s going on?
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia NO BROADBAND SERVICE AGAIN! 🤬
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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nicola titley
(@nickit81) reported
from
West Bromwich, England
@virginmedia why am I not getting any help for the past 4 weeks for intermittent broadband when I call all I get is monitor for the next 24 hours I am getting no help whatsoever but you will want me to pay my bill on time your service and customer service is disgusting
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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B67 dazza
(@b67dazza) reported
from
West Bromwich, England
Again @virginmedia your customer service makes me wonder how you survive as a business , I choose to wait to talk to someone as I have the time to atm and what happens as I patiently wait i get cut off .My deal is up soon youre on the back foot now to keep this customer
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, same issue as Monday evening and been advised no service until 11pm!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mickharkin
(@Mickharkin9) reported
@virginmedia @stupotmufc19 Surely a credit for the landline costs you have paid would be a simple solution
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James Betts
(@wjamesbetts) reported
@virginmedia Drop outs, slow down, black spots a triumvirate of annoyance
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nandam
(@nandam4422) reported
@virginmedia Two days without internet!!! AGAIN!! No response from Virgin and neither any update. 0345 number not reachable ....Another Complaint raised.
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Christina
(@ChrissyMcMahon) reported
@virginmedia That's very disappointing. Do Virgin offer any alternatives for while we have no internet? Dongles etc? You've left us in the lurch here at the worst time, some form of compensation will be required.
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Sophie D Photography
(@duck_photo) reported
Love the way companies like @virginmedia have us by the wotsits. Signed up to a decent deal 2 years ago, agreed a ridiculous rate increase after 18 months and get an email saying my rates are going up AGAIN. For the worst broadband EVER. 57 quid a month for basic tv. Outrageous
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Ed61
(@Ed6114) reported
@virginmedia How have you got the nerve to put our bill up by 4.5%, way above inflation and you don’t even provide the service we pay for now. You are a total disgrace.
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James Brooks
(@JamesBrooksAP) reported
@virginmedia The site now says the fix estimate is 11 January? This realistic? Thanks
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RICHARD MILLS
(@rmills599) reported
@virginmedia I had an active complaint which Virgin said I had not responded when they wrote to me. Which I did not receive. Which second time that has happened.
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Tom Simpson
(@TomSimpsonn) reported
@virginmedia my internet has been so bad for the last week. Please sort this out ????
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Dan Cooper
(@DanCooperOnline) reported
@virginmedia I sent a complaint months ago about the service and was sent a letter due to the delay. I tried to contact again as my complain wasn’t resolved. I was on hold/live chat for hours and my issue still isn’t resolved. Router issue and reallly unstable connection.