Virgin Media outages and service status in Lichfield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Lichfield, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 10, 11:11 AM GMT+1.
- TV (45%)
- Internet (38%)
- Wi-fi (10%)
- Total Blackout (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lichfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lichfield, England
The most recent Virgin Media outage reports came from the following cities: Wednesbury, West Bromwich, Burton upon Trent, Walsall, Swadlincote, Cannock, Tamworth, Burntwood, Sutton Coldfield, Tipton, and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Wednesbury
|
Phone | 7 hours ago |
|
West Bromwich
|
Internet | 9 hours ago |
|
West Bromwich
|
Internet | 3 days ago |
|
Burton upon Trent
|
Total Blackout | 3 days ago |
|
West Bromwich
|
Internet | 3 days ago |
|
Burton upon Trent
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Lofty (@Lofty633) reported from West Bromwich, England@virginmedia Hard to make a claim when there was no actual incident to cause the failure!
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claire smith (@clairado77) reported from West Bromwich, England@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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I.Am.Chris.Imms (@ChrisImms) reported from West Bromwich, England@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
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Troy (@tr0y1291) reported from West Bromwich, England@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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Hope Ford (@HopeFord1994) reported from Tamworth District, England@virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
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El 👸🏻 (@byellielouise) reported from Colwich, England@virginmedia can you please advise how I can speak to an actual person on your customer service number
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Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, EnglandFirst World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia guess what ********* your system is down again. Useless pricks.
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Dawnie (@Dawn08503854) reported from Wednesfield, England@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Phil Campbell (@PhilCampbell_) reported from Willenhall, England@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
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Dan (@Dannuccino) reported from West Bromwich, EnglandI've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.
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Helen (@hartlepoolhelen) reported from Walsall Wood, England@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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li.iam🏳️🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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AJKearney (@aquaticsmum64) reported from Aldridge, EnglandHey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Liam (@LB_WFC) reported from Willenhall, England@virginmedia Internet for the past 3 days has been absolutely awful!
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Helen Croft (@NannieHelen) reported from West Bromwich, England@virginmedia It’s the WIFi and what can you do about it? I’ve been a customer for many many years and this issue is causing aggravation. Surely I should expect uninterrupted service all day every day. It’s not cheap either is it??
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph
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Paul M Crowley (@crowley1959) reported from West Bromwich, England@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
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Shelly (@shelleex5) reported from West Bromwich, England@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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Anneli Lort (@annelilort) reported@JonStone101 @virginmedia Exactly the same with sky. I cancel my subscription every year before they put the prices up and a week later I get a call from the retention team offering me a deal at half the price. Madness.
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Rav Jagdev (@Rav_Jagdev) reported@virginmedia Absolute lying bast*rd of a company. New customer lied to and led up the garden path. Disgusting customer service and not receiving the service I wanted or am now being ripped off for. Engineer visit confirmed my suspicions. Just wait until Monday!
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Grazie (@graziegee999) reported@virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!
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Gareth (@GPRO2023) reported@virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!
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Ian Lewis (@IanLewis299) reported@virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.
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Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
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julie fountain (@juliefount) reported@virginmedia please please do not ring customer services you are given incorrect false promises !
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cameron scotece (@CameronScotece) reported@virginmedia again WiFi completely unusable and not fit for purpose , £76 a month for the worst connection I’ve ever seen - Nottingham
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.