Virgin Media Outage Report in Lichfield, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Swadlincote, West Bromwich, Wolverhampton, Walsall, Burton upon Trent, Atherstone, Tamworth, Sutton Coldfield, Burntwood, Lichfield, Bilston and Norton Canes.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Swadlincote |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Jennie O
(@cybilrat) reported
from
Wolverhampton, England
In these times where working at home essential @virginmedia one week before anyone can fix my internet which was fine before your maintenance
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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EA
(@K45TRO) reported
from
Birmingham, England
@virginmedia why is your broadband so awful?
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good
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Mark
(@mraymond68) reported
from
West Bromwich, England
@virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡
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Richard
(@TheRamblingElf) reported
from
Birmingham, England
@AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And @virginmedia want me to pay if I decide instead of the uncertainty i want to cancel it and get someone like @SkyUK or @BT installed that can actually provide the service you pay them for
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia The worst customer service in History gotta be seen to be believed
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Vicky Bloor
(@VickyBloor2) reported
from
Walsall Wood, England
@virginmedia any updates on internet connection in the Midlands 5 hours down now 😡
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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WalsallMatt #76TottersLane
(@walsallmatt) reported
from
Walsall Wood, England
DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
This is the exact reason I use the web chat!! To ensure conversation is saved on screenshots! So far today @virginmedia have been completely useless! Want me to pay for a service I'm not getting and they dont know when I will be able to get again
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And they expect me to be happy to wait until the 5th of december now? While still paying full price forbabaervice I cant use because they messed up @virginmedia seriously wtf!!
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Matt'
(@Matt_Francis98) reported
from
Fazeley, England
Virgin media are the worst internet providers there is for sure
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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I.Am.Chris.Imms
(@ChrisImms) reported
from
West Bromwich, England
@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Dixon
(@timdixon82) reported
@virginmedia I finally resolved the issue with an agent. But the WhatsApp process and staffing needs investigating. On two occasions, after 4+ hours of silence, there was a message the following morning asking if help is still needed. On replying yes, the process restarted. Infuriating 1/
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Steve Andrews
(@SvenAndrews) reported
@virginmedia what’s going on with your services, TV box /service not working, calling 150 but says office is closed, and now your MyVirginMedia website, fault checker etc not working? Can I have help please
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David.
(@ElJaffoGuzman) reported
please if you are considering getting @virginmedia as your ISP don't. they're ******* garbage. had an intermittent connection for 3 months. the speed is not worth the ****** connection that comes with it
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V I C T O R
(@Victor_O6) reported
I have email coms dated in 2017 when I last spoke with you about this problem and you apologised and reassured it was resolved. 5 years later I can see missed payments on my most recent credit file from virgin media/telecoms.
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Kathryn Spittle
(@laughwithkat) reported
@virginmedia Yes certainly I was offered a package with virgin volt and have had no end of problems - my mum and dad had their package changed last weekend and have had no tv since - how many other long standing customers of 20+ years are getting this poor service
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Rhoda Macdonald
(@RhodaMacdonald) reported
@virginmedia That there was an intermittent local issue.
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Darian T. Wright 🏴
(@nae2shabby) reported
@virginmedia hi. Fix our internet and phones please. We contacted you earlier and you said it would be mended 'within two hours'. That was 11 hours ago. What's happening?
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Nora Kalnina
(@kalnina_nora) reported
@virginmedia Gladly. After such a disrespectful experience and painfully sad customer service.
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AFCB Supreme
(@AFCBSupreme11) reported
@virginmedia problems with my signal, your phone service closed. Bournemouth area
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Nathan
(@Nathan47933208) reported
@virginmedia Yes it's on, still no service. If I try to find a service manually on phone settings they're all prohibited except S FSR, but that won't let me connect