Virgin Media

Virgin Media Outage Report in Lichfield, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lichfield, Staffordshire, England 03/23/2025 11:25

March 23: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Tamworth, Burton upon Trent, Sutton Coldfield, Swadlincote, Walsall, Burntwood, Wednesbury, Rugeley and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • AndySnill Andy Collins (@AndySnill) reported from Wolverhampton, England

    @glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!

  • djneiljbham DJ Neil J Birmingham (@djneiljbham) reported from Wednesfield, England

    Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

  • caitlinaimeep Caitlin Parker🧜🏼‍♀️🧜🏼‍♀️ (@caitlinaimeep) reported from Lichfield, England

    It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐

  • gupe1979 Guy Peacock (@gupe1979) reported from Tamworth District, England

    @KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still

  • KeithT3103 Keith Tracy (@KeithT3103) reported from Birmingham, England

    @greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure

  • Timtastic10IAR Paul Rooney (@Timtastic10IAR) reported from Rugeley, England

    @virginmedia And down it goes again 😂

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • AshMcFarlane95 Ash🌐 (@AshMcFarlane95) reported from Rugeley, England

    @virginmedia you internet service is down again

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media takes the piss lately with Wi-Fi going down constantly.

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • something_phil Philip John 🇪🇺 (@something_phil) reported from Lichfield, England

    There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too

  • abdulosman84 𓃮 AQO (@abdulosman84) reported from Birmingham, England

    @virginmedia fix up! You killing my vibe.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RawleyChirs Chirs Rawley (@RawleyChirs) reported

    @virginmedia DD is cancelled and I will wait till the end for prepaid packaging materials to return the equipment, after this I'll recycle the equipment. I'm currently in an online queue to attempt to confirm you understand all of the above and lodge a complaint but I'm

  • PVincenzo8 PietroVincenzo8 (@PVincenzo8) reported

    @virginmedia That’s a great idea, wish I had thought of that!! Oh wait, I did! I sit in your queue from morning until night waiting for someone to answer. Then get the infuriating message from the bot Toni “you still need help press 1” 🤬

  • jockthumper Grumpy Gay (@jockthumper) reported

    @virginmedia You can ram your apology... 4 and 5 hrs at a time on your "customer services" isn't acceptable.

  • Ricko7_ Free Palestine 🇵🇸 (@Ricko7_) reported

    @virginmedia The faults we’re experiencing is that your WiFi doesn’t stretch 10 feet. We are paying for a service that doesn’t work. The App Store on your box doesn’t contain streaming sites such as Netflix and Disney. Absolutely useless. Are you stuck in the 90’s?

  • BrianDuffyPhoto Brian Duffy (@BrianDuffyPhoto) reported

    @virginmedia That’s no good. In need someone to imbestiate the continuing problems with my Wi-Fi

  • RoarBlog RoarBlog (@RoarBlog) reported

    @virginmedia - Why can't I actually speak to anyone for technical advice, none of the technology you claim to help me is working & I'm getting stuck in a loop! Help!

  • Waughy72 Brian Waugh (@Waughy72) reported

    @BorisJohnson @virginmedia @O2 Yeah, every provider did that when we were in the EU anyway, so to rescue that down to 2 is a massive win eh🙄

  • RawleyChirs Chirs Rawley (@RawleyChirs) reported

    @virginmedia I have spent the best part of 8 hours trying to confirm cancellation of my contract since the 16th of December. I've been cut off pretty much everything. Your service is terrible, your customer services is even worse. I'm disgusted, angry, frustrated and bemused

  • holidayfan1 cruisefan1 (@holidayfan1) reported

    @BorisJohnson @virginmedia @O2 Let’s hang out the flags in celebration for something that we always had. You still don’t look well Boris but I’m glad to see you remembered where you left your hair brush.

  • Contra_DOG Liam Martin (@Contra_DOG) reported

    @virginmedia I'm still on hold. Experiencing high demand. I'm going to have to hang up. Is there anyway you can help?