Virgin Media Outage Report in Lichfield, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Sutton Coldfield, Wednesbury, Burton upon Trent, Bilston, Cannock, Walsall, West Bromwich, Wolverhampton, Burntwood, Swadlincote, Willenhall and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Tamworth |
Internet | |
| Birmingham |
||
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
-
Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
@virginmedia major loss of service 2 days now on broadband and tv, can anyone explain why please. Happy to send details via DM
-
Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia If they ring again I will cancel
-
Gary Webber
(@gjw1603) reported
from
Birmingham, England
@virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!
-
Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia It’s been an issue since we had it installed . Had 3 engineers visit. Never works at full speed
-
Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
-
Stuart Hurcombe
(@5tu1987) reported
from
Armitage with Handsacre, England
@Gemgwar @virginmedia Basically.. nobody knows what the process is! Told we had to wait in ALL DAY yesterday for nobody to come (when we apparently now it’s only a package being delivered) STILL! nobody is clear if it’s a package being delivered or an engineer. Shocking service for what we are paying!
-
Gabe
(@SummerfieldGabe) reported
from
Lichfield, England
omg @virginmedia has the WORST customer service 😭🔫
-
Sasha Swapp
(@2108blondie) reported
from
Birmingham, England
@virginmedia Used to work for the company know all about rebooting after a fix. Just done *** and TiVo box again whilst still waiting for someone to answer the phone and it still doesn’t work. Absolutely shocking
-
Leanne
(@hiltonleanne79) reported
from
Birmingham, England
@virginmedia I’m sure you’re really sorry...sorted now without any help from yourselves. I do hope your CEO is aware of how shockingly abysmal your customer service is and I speak from experience.
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.
-
Gemma Brayne
(@Gemgwar) reported
from
Armitage with Handsacre, England
@virginmedia really not impressed with your service. No idea what is going on and when I’m actually getting my broadband. Your team just keep lying to me and it’s frustrating!!
-
Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
-
Leanne
(@hiltonleanne79) reported
from
Birmingham, England
Does anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM
-
Stuart Hurcombe
(@5tu1987) reported
from
Armitage with Handsacre, England
@virginmedia You mean the number we have used that have fed us countless information that is untrue/impossible to achieve to try and ‘keep us happy’. Also love the identical response to the previous tweet.. Nice template! Hopefully speak to someone in the week who maybe WANTS to help us
-
Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ll try texting. I only have 1 bar of signal
-
Ash Corbett-Collins
(@corbettcollins) reported
from
Birmingham, England
@gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.
-
baggy
(@_baggyaaron) reported
from
Birmingham, England
@virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ministry Of Geeks
(@MinistryOfGeeks) reported
@MoG_Cibion @virginmedia They literally have no customer service anymore.
-
Carl Burrows
(@mrcrburrows) reported
@virginmedia hi my WiFi single isn't great upstairs this isn't helping with 2 kids trying to do zoom school do you have or recommend any boosters that would solve the issues I'm having pls.
-
Abigail Gavigan
(@moleysmum8) reported
@virginmedia They rang this morning to request cancel the contract, the woman had my mother in tears. I do hope the call is recorded , forcefully pushing them not to. Is that how your staff are trained?
-
Nassar Mehmood
(@NassarMehmood) reported
@virginmedia Was having issues
-
pattermepretty
(@pattermepretty) reported
@virginmedia My internet service or getting through to someone?
-
Steven McNamara
(@X2Agent) reported
@virginmedia Can you clear this up, my deal is running out soon , and spoken to your team today they was very reluctant to give a good offer. I said I leave and come back in 6 weeks as a new customer and get the much better offers, they said I would not get it as I was already a customer,????
-
Zombieac
(@Insomniac_LIVE) reported
Can't stream until I get my REAL internet speeds back @virginmedia. Fix your **** AGAIN 🙄 Constantly cutting in and out all day. Not giving my fiber optic speeds. And NO word of warning about any maintenance they "might" be doing
-
bazza
(@bazzagtfc) reported
Virgin Media customer care is a bit like having a filling, followed by root Canal treatment , the clean and brush up on a sensitive tooth and the dentist saying u need another filling on next appointment! Painful 😳
-
alasdair
(@alasdairew) reported
@virginmedia According to your some of your level 2 techs there is no problem, although the signal to noise ratio is above 40 and the virgin broadband phone cut out when I was talking with your last level 1 tech engineer.
-
Christopher Davies
(@_Christopher_23) reported
@virginmedia been without Internet all day and your wait times to speak to someone is getting longer, can you help please?