Virgin Media outages and service status in Rugeley, England

Problems in the last 24 hours in Rugeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rugeley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Walsall, Tamworth, Stafford, Burntwood, Lichfield, and Cannock.

City	Problem Type	Report Time
Wolverhampton	TV	22 hours ago
Walsall	TV	1 day ago
Tamworth	Wi-fi	3 days ago
Walsall	Internet	4 days ago
Tamworth	Total Blackout	13 days ago
Wolverhampton	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rugeley, England

Latest outage, problems and issue reports in Rugeley and nearby locations:

• 
  Phil Campbell (@PhilCampbell_) reported 5 minutes ago from Willenhall, England

  @virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...

• 
  Liam (@LB_WFC) reported 8 minutes ago from Willenhall, England

  @virginmedia Internet for the past 3 days has been absolutely awful!

• 
  nathan (@small1808) reported 11 minutes ago from Stafford, England

  @virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright

• 
  Marcos Clowes FCILT (@MarcosJimClowes) reported 12 minutes ago from Stafford, England

  @virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.

• 
  iamscorchy (@iamscorchy) reported 13 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Stephen Luckett (@Steveluckett) reported 14 minutes ago from Codsall, England

  Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

• 
  Steve Re-cycle (@poole_ste) reported 14 minutes ago from Wolverhampton, England

  @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

• 
  *KP* (@KarenPerry7) reported 17 minutes ago from Willenhall, England

  Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice

• 
  El 👸🏻 (@byellielouise) reported 18 minutes ago from Colwich, England

  @virginmedia I’d like to cancel my broadband installation

• 
  loc (@LEE__83_) reported 22 minutes ago from Wednesfield, England

  @virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel

• 
  nathan (@small1808) reported 24 minutes ago from Stafford, England

  @virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you

• 
  Phil Campbell (@PhilCampbell_) reported 28 minutes ago from Willenhall, England

  ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

• 
  Shaun Reeves (@shaunreeves) reported 30 minutes ago from Fradley and Streethay, England

  @virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.

• 
  Steve Re-cycle (@poole_ste) reported 41 minutes ago from Wolverhampton, England

  @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

• 
  Hope Ford (@HopeFord1994) reported 47 minutes ago from Tamworth District, England

  @virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!

• 
  Steve Wiley (@S_Wiley303) reported 49 minutes ago from Walsall Wood, England

  @virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim

• 
  David Farley (@DavidFarley84) reported 49 minutes ago from Tamworth District, England

  @virginmedia my virgin box has broken for the 2nd time in 6 months. Green screen and no sign of restarting. I am going to cancel my contract tomorrow

• 
  Steve Re-cycle (@poole_ste) reported 50 minutes ago from Wolverhampton, England

  @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

• 
  AJKearney (@aquaticsmum64) reported 50 minutes ago from Aldridge, England

  @virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises

• 
  LVWLVS (@lvwlvs) reported 55 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tillymint67 (@evon67) reported 3 minutes ago

  @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20

• 
  Eden Gem (@edengem) reported 5 minutes ago

  @virginmedia Gadget Rescue overseas don’t really know how to help - plus 3x tech people. Please advise how to reach the cancel service team please. Thank you

• 
  Stuart Aird (@StuartA17243) reported 5 minutes ago

  @virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.

• 
  Mike T (@Tutts558) reported 6 minutes ago

  @fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.

• 
  Nicola Golding (@NicolaG01) reported 7 minutes ago

  Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

• 
  NJS (@NJS0580) reported 8 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Debbie Woodburn (@debbiegaunt) reported 11 minutes ago

  @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.

• 
  Clare Hutchins (@MinnieM40) reported 14 minutes ago

  @virginmedia I’ve just been advised by your customer team in chat there is no larger remote for the 360. For someone who is sight impaired this is unwelcome news.

• 
  Pavlova (@uk_pav) reported 15 minutes ago

  @virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 19 minutes ago

  @grok how many times have I reported. Virgin media being down on this account?