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Virgin Media outages and service status in Rugeley, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Rugeley, including 2 direct reports.
  • The most common problems reported in this area mention TV, Wi-fi, and Internet.
  • The most recent signal from this area was received May 27, 10:23 AM GMT+1.
  • 53% TV (53%)
  • 21% Wi-fi (21%)
  • 18% Internet (18%)
  • 9% Total Blackout (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rugeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rugeley, England

The most recent Virgin Media outage reports came from the following cities: Tamworth, Wolverhampton, Walsall, Stafford, and Cannock.

CityProblem TypeReport Time
Tamworth Internet 9 hours ago
Tamworth Wi-fi 12 hours ago
Tamworth Wi-fi 2 days ago
Wolverhampton Wi-fi 3 days ago
Walsall TV 3 days ago
Wolverhampton Total Blackout 3 days ago

Nearby cities with recent reports

Tamworth

4 recent signals

9 hours ago
Wolverhampton

2 recent signals

3 days ago
Walsall

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rugeley, England

Latest outage, problems and issue reports in Rugeley and nearby locations:

  • shaunreeves
    Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!

  • antdwolves
    Ant Davies (@antdwolves) reported from Wolverhampton, England

    @CliffHague @virginmedia If you have not already ring to disconnect then tell retentions you need 2nd line support. They should be in Scotland or North East and really know their stuff I have Virgin but use gmail as a preferred option Good Luck!

  • poole_ste
    Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Are you real? I work I have to hold down a job

  • byellielouise
    El 👸🏻 (@byellielouise) reported from Colwich, England

    @virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit

  • stu99746
    Stu99746 (@stu99746) reported from Wolverhampton, England

    @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

  • small1808
    nathan (@small1808) reported from Stafford, England

    @virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright

  • JWRogers82
    James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia trying to get in contact with customer service about renewing my account

  • lePhantomPlume
    le Phantom Plume (@lePhantomPlume) reported from Wolverhampton, England

    @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

  • saneorinsane
    Jason Timmins (@saneorinsane) reported from Brownhills, England

    @virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?

  • BickleySteve
    Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • lvwlvs
    LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • mercede72928186
    Mercedes Hodson 👩🏼 (@mercede72928186) reported from Wednesfield, England

    @virginmedia Saying no issue but clearly there is

  • gingerandnuts
    Ginger and Nuts (@gingerandnuts) reported from Brownhills, England

    Well @virginmedia you have let so many people down with no apology or update. Disgraceful.

  • hartlepoolhelen
    Helen (@hartlepoolhelen) reported from Walsall Wood, England

    @virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem

  • StaffordTownUK
    Stocky. (@StaffordTownUK) reported from Stafford, England

    @virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.

  • ThatNeilFleming
    neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service

  • TheRealSiOram77
    Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    @virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?

  • poole_ste
    Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

  • SkulyMusic
    Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia The worst customer service in History gotta be seen to be believed

  • Steveluckett
    Stephen Luckett (@Steveluckett) reported from Codsall, England

    Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mechacat
    RaRa ☆ 瑠ん夜 (@mechacat) reported

    @virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?

  • TenkoKamiVT
    TenkoKami 🦊🌥️| Calamity Fallen Goddess (@TenkoKamiVT) reported

    @virginmedia I’m gonna go insane, what do you mean the outage was supposed to be fixed by 5pm today and now it’s TOMORROW AT FOUR PM

  • TamieOfficial
    Iraq Lobster 🦞 (@TamieOfficial) reported

    Thanks @virginmedia for keeping us offline today. I don’t think there’s any service that gets me as mad as you do. Thrilled contract is ending in a few days.

  • LCFCtilIDie1989
    Adam (@LCFCtilIDie1989) reported

    @virginmedia why have I just been hung up on having spent ages to talk to someone about my broadband issue? So unprofessional and such poor service

  • expertiseontap
    Julian Wellings (@expertiseontap) reported

    @virginmedia Long time customer here (28 years). Your automated customer service line is truly awful. Now on my second iteration of the complicated menu. Had to fudge my answers to avoid going round a third time. Now on hold awaiting a real person ...⏳.

  • Spreadermark
    Mark Cassidy (@Spreadermark) reported

    @virginmedia It’s showing no issues !!! I’ve reset done a hard reset -nothing..since you e sent me the new hub out it’s been very intermittent.

  • Grahamthecabbie
    Graham Long (@Grahamthecabbie) reported

    @virginmedia @TamieOfficial Useless service. No phone, tv or internet. Been down since midnight. Got a text saying it’s fixed! It ain’t! Been told it’ll be fixed by 4pm. What day?!😡

  • theblackstrat
    swingeymart (@theblackstrat) reported

    @virginmedia We are getting less and less channels for more money some of them in fact a lot are really awful junk

  • laurenhall96x
    Lauren Brookes (@laurenhall96x) reported

    Is @O2 and @virginmedia down? My services aren't working

  • AndoverUK
    Andover UK (@AndoverUK) reported

    @virginmedia @Joshhhhh____ What about where it’s not total but bad enough you can’t actually do any work on it?