Virgin Media outages and service status in Rugeley, England

Problems in the last 24 hours in Rugeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rugeley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Stafford, Tamworth, Walsall, Burntwood, Lichfield, and Cannock.

City	Problem Type	Report Time
Wolverhampton	Internet	24 hours ago
Stafford	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rugeley, England

Latest outage, problems and issue reports in Rugeley and nearby locations:

• 
  PhatSuppliUK (@PhatSuppliUK) reported 1 minute ago from Wolverhampton, England

  @virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet

• 
  Matt' (@Matt_Francis98) reported 4 minutes ago from Fazeley, England

  Virgin media are the worst internet providers there is for sure

• 
  Stephen Luckett (@Steveluckett) reported 5 minutes ago from Codsall, England

  So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.

• 
  AJKearney (@aquaticsmum64) reported 5 minutes ago from Aldridge, England

  @virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises

• 
  Brady (@G1Brady) reported 18 minutes ago from Perton, England

  @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

• 
  Steve Bickley (@BickleySteve) reported 21 minutes ago from Willenhall, England

  @virginmedia Can I get some support for a recently ported number?

• 
  Claire Holdcroft (@mrsclholdcroft) reported 22 minutes ago from Stafford, England

  @virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.

• 
  Jackalyn Hardy 💙 (@JackalynHardy) reported 26 minutes ago from Tamworth District, England

  @virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service

• 
  iamscorchy (@iamscorchy) reported 28 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  neil fleming (@ThatNeilFleming) reported 29 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Chris Burden (@WulfrunianChris) reported 30 minutes ago from Wednesfield, England

  My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.

• 
  Songbirdeee 🦁 (@songbirdeee) reported 35 minutes ago from Tamworth District, England

  So #VirginMedia I report a fault this morning, you say repaired by 6pm. 7pm I called as still not working despite txt/email says fixed. 50 mins of listening to music then, "the other person has cleared" Really don't like being lied to. Not good enough, valued customer, my arse!

• 
  Marcos Clowes FCILT (@MarcosJimClowes) reported 36 minutes ago from Stafford, England

  @virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?

• 
  LVWLVS (@lvwlvs) reported 38 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  Steve Walters (@SteveWa13630733) reported 39 minutes ago from Wolverhampton, England

  @virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?

• 
  Hayley Law (@HayleyLaw3) reported 43 minutes ago from Wednesfield, England

  @virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!

• 
  El 👸🏻 (@byellielouise) reported 47 minutes ago from Colwich, England

  @virginmedia can you please advise how I can speak to an actual person on your customer service number

• 
  Steve Re-cycle (@poole_ste) reported 56 minutes ago from Wolverhampton, England

  @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

• 
  Will Hook (@williamtm) reported 59 minutes ago from Stafford, England

  @virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.

• 
  Helen (@hartlepoolhelen) reported 60 minutes ago from Walsall Wood, England

  @virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LordCornelius (@LordCornelius2) reported 3 minutes ago

  Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

• 
  Virgin Media News (@VirginMediaNews) reported 3 minutes ago

  The European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 3 minutes ago

  @virginmedia I haven’t sent you a DM. I managed to speak to a human being at Virginmedia and the issue with my broadband and TV services finally got resolved. Your poor service has put me through hell, not being able to deal with my finances with my bank accounts etc. I cannot wait to move elsewhere once I get to the end of my current contract with you. 😡

• 
  Seph (@sephiroth17181) reported 5 minutes ago

  @RevQntmBigfoot @virginmedia with how bad things have gotten ive decided to get rid of virgin and go with EE 1.6gb connection for £35 a month, install is on tuesday. just sick to death of not having a solid connection and people pretending everything is fine when they just read from scripts

• 
  GrandaJoe (@GrandaJoe0224) reported 6 minutes ago

  @Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!

• 
  Chris Lander (@christophlander) reported 10 minutes ago

  @virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 22 minutes ago

  @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

• 
  Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported 23 minutes ago

  @Simon_Whale @virginmedia Left VM after 10 years! They are ****!

• 
  Robin (@Blinkfan180) reported 26 minutes ago

  @Simon_Whale @virginmedia Terrible service. Internet would regularly drop at least once a day. Been on gigaclear and Internet has gone down twice in 10 months. Speeds comparable too. Also use sky stream. All good too.

• 
  MrProcter (@MrProcter) reported 26 minutes ago

  @virginmedia Thank you. And maybe consider disabling it for World Cups, Christmas Day etc? No-one wants their telly to shut down because they've been watching it. I know you understand this. Thanks.