Virgin Media Outage Report in Rugeley, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rugeley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Willenhall, Walsall, Stafford, Burntwood, Tamworth, Lichfield and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Willenhall |
Internet | |
| Walsall |
Internet | |
| Stafford |
Wi-fi | |
| Burntwood |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rugeley, England
Latest outage, problems and issue reports in Rugeley and nearby locations:
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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PhatSuppliUK
(@PhatSuppliUK) reported
from
Wolverhampton, England
@virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia @matty_gilbert94 Can’t check service status page - that is down too
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
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Paul Ley
(@paul_ley) reported
from
Tamworth District, England
Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July
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For my Family🖤
(@SummayahMuslima) reported
from
Wolverhampton, England
@virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
@virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice
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Chris Burden
(@WulfrunianChris) reported
from
Wednesfield, England
My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
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Helen
(@hartlepoolhelen) reported
from
Walsall Wood, England
@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Are you real? I work I have to hold down a job
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AVOID LENOVO AVOID LENOVO AVOID LENOVO AVOID
(@LIES_OF_LENOVO) reported
@mikehill090373 @virginmedia Cancel your direct debit until they sort it
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Karen Schofield
(@karenscho5) reported
@virginmedia cannot believe that I have been a customer for 3 years never missed a payment but receive a letter telling me we can change our package so call to be told that’s only if you are new! Come on 3 years golf paying £135.99 a month but we are not eligible!
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ollieread
(@ollieread) reported
I've had soooo many issues with both @virginmedia and @vmbusiness it is ridiculous. Business think a prepull was performed on the 3rd, engineer today noted that no prepull was performed, and residential think that engineer was supposed to do a prepull.
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Sam Ainslie
(@samainsliemusic) reported
@virginmedia Do you purposely keep people on hold so long that they have no choice but to hang up because they have work?! Not only is your product shockingly bad but your customer service is atrocious. And on-top of that you are impossible to get ahold of.
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Alexandra Lloyd
(@alexandracoyle) reported
@virginmedia I have. No answer. I've also tried the online chat function. No reply. Is there someone who can help today? Otherwise I think we have to leave the account closed and switch provider.
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Donna Price
(@DonnaPrice24) reported
@virginmedia you have the worst customer service in the world. I have recently moved and you have wrongly billed me a cancellation fee. I have spent over four hours hanging on the phone to speak to your overseas call centres FOUR times. Each time they assure me that it is sorted
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courtney beattie
(@CourtneyBeattz) reported
@virginmedia No problem 👍
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Steven Gibson
(@hoopy91) reported
@virginmedia The router is too far away so I have to have it WiFi. I've been trying to get the WiFi boosters you sell as I have poor WiFi signal upstairs but the app only let's me get them if there's no signal?
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Chasing Jupiter podcast
(@KilluaNicole) reported
@virginmedia - could I please have an email address or a direct message from you guys to discuss a billing issue. Don't feel like being on hold for 30+ minutes today.
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ACL
(@AndyACL) reported
@virginmedia No still well below the 200mbps target, and besides, I can’t wire all devices. The Ookla system isn’t measuring my wifi speed either, it’s the connection to the fibre sever which is the issue...