Virgin Media Outage Report in Rugeley, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rugeley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Tamworth, Burntwood, Walsall and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Total Blackout | |
| Wolverhampton |
Internet | |
| Tamworth |
Internet | |
| Tamworth |
Wi-fi | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rugeley, England
Latest outage, problems and issue reports in Rugeley and nearby locations:
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StJohn
(@stjohn121) reported
from
Stafford, England
@virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..
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StJohn
(@stjohn121) reported
from
Stafford, England
@virginmedia after reporting issues with my VM hub4 where the 5Ghz channel reverts to channel 108 it has come to my attention that this is being experienced by others. I’ve had to fact reset then manually change it to Ch40/48 then rename 2.4&5 so that my wife’s system can log 1/2
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G 🇯🇲
(@ethnicalien) reported
from
Wolverhampton, England
@virginmedia Not at the moment no but it's a common issue👀
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𝓖𝓮𝓶
(@itsgemrose) reported
from
Stafford, England
@virginmedia Nope, I just keep being reassured every time that it’s been done. Can I have an email address to send a formal complaint to please? Preferably to the most senior person.
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@fesshole Imagine having virgin media - those poor kids
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia guess what ********* your system is down again. Useless pricks.
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Andrew Markou
(@Andyfoodie) reported
from
Tamworth District, England
Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
@virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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le Phantom Plume
(@lePhantomPlume) reported
from
Wolverhampton, England
@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝟙𝕞𝕠𝕟𝕚𝕔𝕒𝕟
(@1monican) reported
@virginmedia fix the internet NOW
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Andy
(@andy_brogan8) reported
@butterfly_fee @virginmedia I was stopped by a virgin media rep and asked if I wanted to subscribe. When I said no, he asked why. All I said was the reviews of your customer service are shite. His response? Yeah we hear that a lot. Change it then
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Kay Thomas
(@mrswoodwoose) reported
@virginmedia Down again.intermittent signal. It's not good enough
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gazza86
(@GARyan86) reported
@virginmedia Wifi down constantly and tvs had a c133 code for 4 days
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Clarkey_neckend
(@AndrewClar61193) reported
@virginmedia no Internet or TV for 2 days & 2 days prior that of intermittent Internet, dam right I want compensating, very poor & it's a lot of unhappy customers in my area
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Jensen🌴🌈
(@the_optimist12) reported
@virginmedia my WiFi is awful despite buying what is meant to power a household. Why is it not able to deal with my ONE device
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kaz
(@girlieb71) reported
@virginmedia All sorted, he was running late, unfortunately I had to cancel some appointments which isn't great
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Tech Zor
(@TechZor193367) reported
@virginmedia Your website says I cannot get virgin media, my street is cabled, I have a virgin media flap 1m from my house, all my neighbours get it. I just get told to fill in a form and you’ll be in touch in 10 days, never happens. Please help!
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Josh Richards
(@JoshR1988) reported
@virginmedia your service when you phone up is an absolute disgrace. I’ve been trying to get hold of someone for over an hour. I suggest that someone reach out & DM to give me a call before I cancel my contract. Quick to take my money, but not quick to help. Service is woeful
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MC
(@curty42) reported
@virginmedia Any further update on issue number F011866214 that’s been ongoing since 5PM Monday in CM17 9TN? Currently says 7.06PM on the 19th we are past that time again already!!