Virgin Media Outage Report in Rugeley, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rugeley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Stafford, Walsall, Burntwood, Tamworth, Lichfield, Cannock, Willenhall and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Stafford |
Total Blackout | |
| Walsall |
Internet | |
| Walsall |
Internet | |
| Walsall |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rugeley, England
Latest outage, problems and issue reports in Rugeley and nearby locations:
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia NO BROADBAND SERVICE AGAIN! 🤬
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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Kymberlilly :-)
(@Kimmi_Mmm) reported
from
Wednesfield, England
@virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, same issue as Monday evening and been advised no service until 11pm!
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
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Simon Pugh
(@simonpunch) reported
from
Wolverhampton, England
@virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
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Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@wisebynameonly) reported
@virginmedia I don’t know if you’ve noticed but you have a very frustrated customer here that could use some help.
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Shoes Buttback
(@DanMakesNoises) reported
@popwilleatitse1 @ana_aisq @virginmedia Just got off the phone with them, E11 issue has a projected fix time of Monday. That's up from yesterday when I rang them and they said it would be fixed today, and last Monday when they said it would be fixed yesterday. They doth chat ****.
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ᴘᴀʙʟᴏ
(@PabIotommo) reported
Virgin media are ******* horrible.
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B
(@hted97) reported
@virginmedia Yes, which is ridiculous as it was down earlier in the week too. Called customer service who said they can provide me a secure connection for £10 extra a month as I work from home? How does that connection work when the main connection is down
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Hasan S
(@HasanGlobal1) reported
@virginmedia Different false reasons given, 1. engineer did not attend, he tried to call, 2.He was working outside. 3. Outage for the area so did not appear. Spoke with tech support manager they re booked engineer for this Tuesday. Took hours to get another engineer.
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QueenOfTheTrashcan👸🏻
(@JustAnotherAmba) reported
@virginmedia hi! I’ve had no service on my mobile for two days now! I’m a new mum alone with a newborn and I’ve been left unable to contact anyone!
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James Maltby
(@maltbyjames) reported
@virginmedia I don't want to have to register on another forum, I've tried calling and get sent a text message saying I've signed up for updates but that just takes me to a page saying there are no issues in my area. We have no broadband or TV and I can't get any news on when it will be fixed
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Sean
(@TheGriff91) reported
@virginmedia trying to work and the internet keeps dropping. Get your **** together please!
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Jonesy
(@CloeyTJ) reported
@virginmedia hi have been overcharged each month since new contract in sept; have called 4 times and told it would be fixed (it hasnt). Last time yesterday and promised call back - surprise surprise no call back! How do I get some one to call back and fix?
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Lee Bennett
(@backstreetjoe) reported
@virginmedia Yes says expect problems until 3pm but we were not told of any planned work