Virgin Media

Virgin Media Outage Report in Rugeley, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rugeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rugeley, Staffordshire, England 03/01/2026 12:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rugeley, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Tamworth, Cannock, Wolverhampton, Walsall, Stafford, Burntwood, Uttoxeter and Lichfield.

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City Problem Type Report Time
United KingdomTamworth TV
United KingdomTamworth Internet
United KingdomCannock Internet
United KingdomWolverhampton Internet
United KingdomWalsall Internet
United KingdomWalsall Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Rugeley, England

Latest outage, problems and issue reports in Rugeley and nearby locations:

  • booksandcomics StaffordBooks&Comics (@booksandcomics) reported from Stafford, England

    Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown

  • gupe1979 Guy Peacock (@gupe1979) reported from Tamworth District, England

    @KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still

  • CCRSGAMING Connor (@CCRSGAMING) reported from Walsall Wood, England

    @virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

  • DaveWFC Dave Phillips (@DaveWFC) reported from Wednesfield, England

    Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍

  • djneiljbham DJ Neil J Birmingham (@djneiljbham) reported from Wednesfield, England

    Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    @virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!

  • something_phil Philip John 🇪🇺 (@something_phil) reported from Lichfield, England

    There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.

  • AshMcFarlane95 Ash🌐 (@AshMcFarlane95) reported from Rugeley, England

    @virginmedia you internet service is down again

  • AndySnill Andy Collins (@AndySnill) reported from Wolverhampton, England

    @glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @BeefGolf @virginmedia @MartinSLewis They are awful.

  • jdelectrical82 Jim Davies (@jdelectrical82) reported from Tamworth District, England

    @saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

  • caitlinaimeep Caitlin Parker🧜🏼‍♀️🧜🏼‍♀️ (@caitlinaimeep) reported from Lichfield, England

    It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐

  • andyvic7 Andy Picken (@andyvic7) reported from Walton upon Trent, England

    @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

  • ghstofyouBrock 👻•Betty👑•👻 (@ghstofyouBrock) reported from Walsall Wood, England

    Aight but why is virgin media the worst ******* internet shut ever

  • Timtastic10IAR Paul Rooney (@Timtastic10IAR) reported from Rugeley, England

    @virginmedia And down it goes again 😂

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia was expecting to receive call today at 12pm from someone called John but we still waiting. Really getting annoyed at how you are treating us! 14 years of being a loyal customer and being treated like this! Your customer service and bereavement team are the worst!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • carlhunter86 Hunter51 (@carlhunter86) reported

    @virginmedia hi I need to cancel my package but it wint let me do it online and no one is picking up? Please advise. Thanks

  • Oddsy1 Adrian Odds (@Oddsy1) reported

    @virginmedia making you aware that we've just had a landline phishing attempt to gain remote access to fix a fake security problem 'with our IP address'. Very believable - might be worth putting out a 'be aware' notice to customers

  • MrKenShabby John Rain (@MrKenShabby) reported

    @virginmedia Yesterday, but before that you had someone call me, who then cut me off. I would like a new router ASAP, or I will cancel and go elsewhere.

  • DJWebber Daniel J Webber (@DJWebber) reported

    @virginmedia And we’ve just had a letter to say that our bill is increasing - what for a service this poor? #audacity #absolutejoke

  • derekstone83 derek stone (@derekstone83) reported

    @virginmedia all phone lines down cannot contact you? then receive a letter about my prices going up to provide a great service lol can someone advise how i speak to someone when your lines are down?

  • LMervz MPE (@LMervz) reported

    @virginmedia how long is your line busy? I’ve tried to call numerous times in different hours to try and pay my bill but I can’t get contact with you at all! Our internet has been taken down because of this

  • ajltucker アダムです '¯\_(ツ)_/¯' 🇬🇧↔️🇯🇵 💙 (@ajltucker) reported

    @virginmedia any issues in the Frome area, getting very intermittent broadband connectivity at the moment!

  • Redone81154723 Redone (@Redone81154723) reported

    @ClaireWhit794 @WiJayWhelan @virginmedia I know top quality service for only € 29.99 DM for more details

  • Priyesh2003 Priyesh Patel (@Priyesh2003) reported

    @virginmedia I can't seem to call customer services from my landlines or mobile. Do you have another number I can call?

  • tedborrow Wendy Hall (@tedborrow) reported

    @virginmedia Wait 50 minutes to get through then you get cut off. I appreciate your busy but surely there’s an easier way to just cancel my account than waiting on a phone! It’s a shame you can’t just provide a decent service then I wouldn’t be dealing with this incompetent ****