Virgin Media Outage Report in Wednesfield, Wolverhampton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wednesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wednesfield, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, West Bromwich, Walsall, Dudley, Wednesbury, Burntwood, Bilston, Lichfield, Smethwick, Cannock, Willenhall, Rowley Regis, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 hour ago |
|
Wolverhampton
|
Internet | 2 hours ago |
|
Birmingham
|
Wi-fi | 2 hours ago |
|
West Bromwich
|
Internet | 16 hours ago |
|
Birmingham
|
Internet | 18 hours ago |
|
Birmingham
|
Internet | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesfield, England
Latest outage, problems and issue reports in Wednesfield and nearby locations:
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Phil Tonks (@PhilTonks2) reported from Dudley, England@alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia
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Caitlin Wilson (@Caitlin__Wilson) reported from Birmingham, England@virginmedia is actually the worst. Imagine paying money for WiFi which goes off multiple times a day and is slow even when it’s running well🥴
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John McKeon (@goingabitgrey) reported from Birmingham, England@brumcyclist It’s a good haggling tool when trying to get the price down with virgin media
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Claire B 🙌🙌 (@KittykatClaire) reported from Willenhall, EnglandOh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandIntermittent broadband, no phone line and unable to log into the @virginmedia on line account as we don’t exist. Puts the tin lid on A completely crap day.
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Phil Tonks (@PhilTonks2) reported from Dudley, England@alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.
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Samantha 🏴 (@Samyg1) reported from Dudley, England@virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password
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Simon Banks 🦁 (@sjbanks47) reported from Brownhills, England@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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Saqib👨🏽🦯 (@Saq5000) reported from West Bromwich, England@virginmedia Usually I would swipe down with one finger and it would tell me that I’m on the delete option and I just tap delete to erase the program
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Saqib👨🏽🦯 (@Saq5000) reported from West Bromwich, England@virginmedia OK thanks for that and the screen has gone away after I clicked on the sea terms link but I still have the problem of not being able to swipe to delete on individual programs within a folder as this was possible before the update
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Saqib👨🏽🦯 (@Saq5000) reported from West Bromwich, England@virginmedia thanks for looking into this in great detail and I only wish that I could go back to the previous version which was fully accessible and user-friendly unlike this version of the app. They shouldn't of updated the app because it wasn't broken in the first place.
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Carol Herbert (@violah31) reported from Birmingham, England@virginmedia has terrible customer service. I’ve spoken to 3 people and still can’t leave #cancelation #held_hostage 😡
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Mat 🏳️🌈 (@EgglestonMathew) reported from Birmingham, England@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
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Chris (@ChrisPresslie) reported from Wednesfield, EnglandIve im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
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Lysander (@Lysander_16) reported from Wednesfield, England@virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.
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Louis @ MyBusyMind (@ManStickCar) reported from Birmingham, England@VirginMobile @virginmedia proved to me that they don’t do customer service. We waited a month for a phone sent to a wrong address, & then had to collect it ourselves. We also proved the phone had a fault from the start, but now we’ve been told to claim on insurance and pay £125!
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matthew aucote (@matthewaucote) reported from Lichfield, England@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Carol Herbert (@violah31) reported from Birmingham, England@virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent
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Chris (@ChrisPresslie) reported from Wednesfield, EnglandIf im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seaniobean2 (@SeanWal03373985) reported@virginmedia b36 area Castle Bromwich massive problem with internet connection dropping out for at least the last four days,can you look into this as a matter of urgency please
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Joe Sharp (@joesharp5) reported@virginmedia why is your internet all of a sudden so bad? Has been incredibly slow over the past couple of months.
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Alan Gibbons (@mygibbo) reported@virginmedia To be honest, this looks like gobbledegook. Her phone was working fine, now she can't access the internet and it is Virgin's job to give her step by step instructions to resolve the issue, not just send links for a chat room.
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Andy Bullock 🦁 (@Andy__Bullock) reported@virginmedia @richardbranson Your systems are broken. Your people are incompetent. Your activities are illegal and fraudulent.
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Elliot Tiffin (@ElliotTiffin) reported@virginmedia I am astounded at your horrendous customer service. I waited on hold for an hour on Monday to speak to an agent. Was then informed that I would receive a call back on Tues or Wed to resolve the issues. Nearly a week later, I’ve heard nothing. Horrendous service.
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Leanne (@LeanneCons) reported@virginmedia Terrible again. We have the new Hub 4 and since we've had it our broadband has been worse than ever!
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Moss (@MossAbhram) reported@virginmedia Right I need a urgent upgrade on my modem I require the hub 4 plus wireless extenders as I am fed up of explaining to you guys over and over again I am lacking signal around my house.
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Josh Marum (@vipermarum) reported@virginmedia Whenever I try to watch anything through the virgin go tv app, I coxed there issue by logging out and back in
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Suresh halai (@sureshhalai) reported@virginmedia Done that a thousand times. Maybe even a million, I have lost count, it’s the obvious thing to do, turn it off and turn it back on again, and pray it’s works and i go away, but no, works for a few minutes and boom, wii fii signal gone again. HELP PLEASE 😒
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WildWellnessWmn (@WildWellnessWmn) reported@virginmedia is the best contact for help with my UK virgin mobile account / SIM? My SIM has been disconnected (as new SIM was sent out) but I’m overseas. I can’t access my account or call without an active phone no. Going around in circles - PLEASE HELP.