Virgin Media

Virgin Media Outage Report in Wednesfield, Wolverhampton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesfield, Wolverhampton, England 11/10/2025 12:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wednesfield, Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Dudley, Oldbury, Walsall, Sutton Coldfield, Burntwood, Wolverhampton, Lichfield, Brierley Hill, Stourbridge and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wednesfield, England

Latest outage, problems and issue reports in Wednesfield and nearby locations:

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    @MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.

  • Samyg1 Samantha 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Samyg1) reported from Dudley, England

    @virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • alandolittle alan bains (@alandolittle) reported from Birmingham, England

    @virginmedia no broadband no tv call centre cut me off after 30 min waiting please help

  • zaynaa_98 Zayna 🧸 (@zaynaa_98) reported from Birmingham, England

    Why are virgin media so shit

  • KittykatClaire Claire B 🙌🙌 (@KittykatClaire) reported from Willenhall, England

    Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow

  • miyajhay9 miya (@miyajhay9) reported from Wolverhampton, England

    @virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia All fixed, but very poor communication about the fault :-/

  • YidBarmy David Rathband (@YidBarmy) reported from Burntwood, England

    Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...

  • Lysander_16 Lysander (@Lysander_16) reported from Wednesfield, England

    @virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.

  • VHoszko Vadic Hoszko (@VHoszko) reported from Dudley, England

    Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄

  • jasonpblakey Jason Blakey (@jasonpblakey) reported from Birmingham, England

    @AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FintanStack7 Fintan Stack (@FintanStack7) reported

    @virginmedia Also I am still unable to log in OR to reset my password, I can no longer use the home phone. I think it's easier for you to cancel my acct in all honesty this is getting ridiculous.

  • tpembe1 Troy Pemberton (@tpembe1) reported

    @virginmedia Let me call them yey again. But can you see why your customer services teams are so frustrating?!

  • KinlanPaul Paul Kinlan🍀Sighthill Emerald Flag Bearer🍀 (@KinlanPaul) reported

    @virginmedia I need to speak to a UK based help team regarding the restrictions on an account ... Spent the last 10 days trying to get this sorted . . No TV or broadband in a vulnerable persons household!!! Please follow so I can forward the details

  • Danny_izanagi DANNY IZANAGI (@Danny_izanagi) reported

    @virginmedia how doni cancel a service if i have sold a property?

  • Etainy Etain Grant (@Etainy) reported

    @virginmedia my internet signal is TERRIBLE- i've been trying to get through to you for months & the issue has NOT been resolved through endless phone calls-which end abruptly without even getting to speak to your advisors. Please can you help me sort this issue out once&for all!

  • indigojo_uk Matthew Smith (@indigojo_uk) reported

    @virginmedia I also find that Twitter is slow and YouTube stops a lot but my site just won't load at all.

  • Am_anah oneummah (@Am_anah) reported

    @virginmedia working from home need internet services, #virginmedia let’s us down again

  • ade5star Ade of Spades ♠️🇯🇲 (@ade5star) reported

    @virginmedia "No network issues found" - it says that now and then later on I will be back down to 10mpbs at a push. I've rebooted it around 3 times now. Every time I do it, it's fine for a couple of hours and then it's poor again. Not acceptable

  • Bee10Trix8 Bee And Trix (@Bee10Trix8) reported

    @virginmedia Sorry for the slow reply I was not online via this device.

  • allthenooks 📖 (@allthenooks) reported

    @virginmedia emailed me yesterday - my monthly charge is increasing by £3.50, apparently this is to support faster speeds. Then why has my internet has just gone down. 2 adults and 2 children here trying to work online, and I'm having to pay more for this? #virginmediadown