Virgin Media

Virgin Media Outage Report in Wednesfield, Wolverhampton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesfield, Wolverhampton, England 10/19/2025 19:25

October 19: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesfield, Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, West Bromwich, Oldbury, Sutton Coldfield, Burntwood, Wolverhampton, Halesowen, Bilston, Stourbridge, Willenhall, Brierley Hill and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWalsall Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomDudley Wi-fi
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesfield, England

Latest outage, problems and issue reports in Wednesfield and nearby locations:

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

  • amesmorton48 Amy Morton (@amesmorton48) reported from Birmingham, England

    Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.

  • Joppa_P Joe Poole (@Joppa_P) reported from Dudley, England

    Any chance of some broadband @virginmedia !! Only been down since Friday in my household!! Absolute joke! #virginbroadband

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    @virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • AshMcFarlane95 Ash🌐 (@AshMcFarlane95) reported from Rugeley, England

    @virginmedia you internet service is down again

  • ghstofyouBrock 👻•Betty👑•👻 (@ghstofyouBrock) reported from Walsall Wood, England

    Aight but why is virgin media the worst ******* internet shut ever

  • midwifephd Roisin Bailey (@midwifephd) reported from Birmingham, England

    @amesmorton48 @virginmedia They're the worst.

  • MrAStarz Ashley Brian Wright (Starz) (@MrAStarz) reported from Birmingham, England

    @virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

  • isamutlib Isa #StayHomeSaveLives (@isamutlib) reported from Birmingham, England

    It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia was expecting to receive call today at 12pm from someone called John but we still waiting. Really getting annoyed at how you are treating us! 14 years of being a loyal customer and being treated like this! Your customer service and bereavement team are the worst!

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    @virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • brumadam Adam (@brumadam) reported from Birmingham, England

    Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PinkColl Collette Morris (@PinkColl) reported

    So @virginmedia our Internet has been fine all day while you've been having issues. Now you say it's fixed and we have no Internet. I don't think #virginmedia have fixed it. I think you've just knocked out everyone else's Internet!

  • Jonatha13144761 Jonathan Blake (@Jonatha13144761) reported

    @virginmedia Broadband down again! Paying for 1Gig but have never had over 550, time for refunds I think!

  • ChrisD_Bingley Chris Dunsheath (@ChrisD_Bingley) reported

    @virginmedia not working BD161HD what on earth is going on!!

  • garryba66 bammo (@garryba66) reported

    @virginmedia @buckall Number doesn't work not recognised

  • TafXBL Taf💫 (@TafXBL) reported

    Worst internet I’ve ever seen can’t even load on couldn’t run a piss up in a brewery @virginmedia

  • 216uvv Vladimir Ularu (@216uvv) reported

    @virginmedia Issue resurfaced…

  • acailler Adam Cailler (@acailler) reported

    @virginmedia @tinka76 I've been having the same issue for weeks in M45.

  • J35P1N J35P1N (@J35P1N) reported

    @virginmedia Down again

  • howsee Mark Howells (@howsee) reported

    @virginmedia Still not working here😡😡

  • LetsGoJoshy Joshy (@LetsGoJoshy) reported

    @virginmedia You haven’t fixed anything yet again it goes down, all i have known is virgin media going down, tbh might just leave the company and go with another one at this point feed up with having problems all the time