Virgin Media

Virgin Media Outage Report in Wednesfield, Wolverhampton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesfield, Wolverhampton, England 05/29/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesfield, Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Oldbury, Dudley, Walsall, Brierley Hill, Stourbridge, Kingswinford, Halesowen, Sutton Coldfield, Burntwood, Lichfield, Bilston and Norton Canes.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesfield, England

Latest outage, problems and issue reports in Wednesfield and nearby locations:

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬

  • villans1982 Mark Jones (@villans1982) reported from Halesowen, England

    @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia broadband is down in WV6 can you confirm this please

  • ketheridge71 Kim Etheridge (@ketheridge71) reported from Lichfield, England

    @virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!

  • Thomo993 Thomas Thomson (@Thomo993) reported from Birmingham, England

    @virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??

  • kieronjconroy Kieron Conroy (@kieronjconroy) reported from West Bromwich, England

    @virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line

  • MadDogMalcs Mad Dog Malcs 🇬🇧 (@MadDogMalcs) reported from Birmingham, England

    @virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.

  • _auralaura_ 💎 ACT 2 (@_auralaura_) reported from Birmingham, England

    Has Virgin Media just gone down for anyone else?

  • John_L_Bird John Bird (@John_L_Bird) reported from Dudley, England

    @virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.

  • _auralaura_ 💎 ACT 2 (@_auralaura_) reported from Birmingham, England

    Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢

  • Rob_Hallmark Rob (@Rob_Hallmark) reported from Birmingham, England

    @virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?

  • JustinJmsClac Justin James Clack (@JustinJmsClac) reported from Halesowen, England

    @virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.

  • villans1982 Mark Jones (@villans1982) reported from Halesowen, England

    Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ksgilroy Keith Gilroy (@ksgilroy) reported

    @virginmedia I have lost my broadband and/or TV service for several hours on average once or twice a week for the past six weeks. Virginmedia refuse to compensate me as the loss of service was less than two whole days each time. This is NOT good customer service/value for money.

  • CarlThomasRalph Ralphy !!!! (@CarlThomasRalph) reported

    @virginmedia for the past 2 days now the red button hasn't worked for sky sports golf and it's very frustrating. Why is the red button not working ?

  • redchris31 chris (@redchris31) reported

    @virginmedia I can't access my email account it says sign in failed when I try to get on my virgin account to fix it, it doesn't recognise me. I haven't changed any passwords recently. Any ideas

  • AlexPRPC Alex (@AlexPRPC) reported

    @virginmedia Our Internet and TV have both gone down and its impossible to use your terrible website to inform you. Also your app doesn't work with our Hub4, despite the site directing me to use the app...

  • SStradolini Sergio Stradolini (@SStradolini) reported

    @virginmedia I did. They advised that there were issues affecting some people, but there's no indication of this in your website. How can I book an engineer??

  • jon_russ5 jon_russ5 (@jon_russ5) reported

    @virginmedia Yes. And there is a known fault, since midnight Friday. It’s now working but your network has been down for 36 hrs!

  • Kraze_95 Raz (@Kraze_95) reported

    @virginmedia Having some slow net issues in the E1 area. Connects, but extremely slow and unpredictable. Seeing no issues on the status page. Any suggestions?

  • alisonh_c Alison H-C (@alisonh_c) reported

    @virginmedia No I havent however hubby and I are separating and has new home and new acct. I will guarantee you my service will be affected or cocked up. Anyway why have I been credit searched probably because the **** up is already in progress. You have no right to credit search me

  • MikeYau8 Mike Yau (@MikeYau8) reported

    @virginmedia However it is taking longer than normal to come back so there maybe an issue

  • StreetJabroni ズノタうノム 🥃 (@StreetJabroni) reported

    @virginmedia why is your service so ******* ****? explain to me why I pay ridiculous amounts of money for you NOT to give me the service I paid for? useless *****.