Virgin Media Outage Report in Bilston, Wolverhampton, England
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The latest reports from users having issues in Bilston come from postal codes WV14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bilston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bilston, Wolverhampton, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, Lichfield, Oldbury, West Bromwich, Solihull, Walsall, Bilston, Sutton Coldfield, Burntwood, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Dudley |
TV | |
| Lichfield |
||
| Oldbury |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bilston, England
Latest outage, problems and issue reports in Bilston and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Neil Simpson
(@nippa77) reported
from
Swindon, England
@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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freckles n dimples
(@xsasix) reported
from
Woodside, England
@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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Andy Newton
(@NewtonAndy) reported
from
Dudley, England
@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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niall todd
(@nialltodd82) reported
@virginmedia Basically they've been no help whatsoever and are trying to get me to commit to a minimum of another 30 days when virgin have incorrectly disconnected our TV 9 days early. Does that sound fair to you?
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Janice Edwards
(@Janice0987654) reported
@claire_macina @VMO2News @virginmedia ive been ringing to cancel for an elderly lady who is disabled and cant make the call herself for days and it rings and plays music for an hour and then cuts off each time. its disgusting customer service towards a 76 year old lady!
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John H1964
(@JohnBhoy1964) reported
@virginmedia Yes,i have lately been advised to go down this route.Getting to this point has been extremely frustrating and I just feel that this process is too cumbersome and would be difficult for a lot of customers to navigate through.
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He Found Me Lost
(@HeFoundMeLost) reported
@virginmedia Hi, can I cancel my contract via email please? Numerous calls later & still can't get through. I can't rely on a postal cancellation being picked up by yourselves.
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Gary Benham
(@GazBenham) reported
@sport_simon @virginmedia I went through the same pain two weeks ago, it was a really test of stamina and resilience but I stuck with it and have arranged for the service to be terminated but they certainly don’t make it easy!
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Mummy Vs Work
(@MummyVsWork) reported
My @virginmedia package expires in 2 days so thought I'd use my day off to change provider/package however I've been on hold to retentions online chat since 9.58... Not how I planned to spend my day and not filling me with hope on their customer service...
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Simon Austin
(@sport_simon) reported
@GazBenham @virginmedia Makes you think it’s a deliberate ploy to stop people being able to cancel
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Simon Austin
(@sport_simon) reported
@virginmedia I’ve tried that phone number several times and have had to give up after being on hold for over an hour with no answer. Appalling customer service
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UnrepentantLefty
(@UnrepentantLeft) reported
@OffMyNoodles @virginmedia Definitely not just you. Horrible Conisbrough to deal with. Worse than Scottish Power
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James Macauley
(@JamesMacauley01) reported
@virginmedia Following your letter informing me that you intend to raise prices by 11%, I can’t get through to your call centre to cancel my contract. Any chance you could get in touch?