Virgin Media

Virgin Media Outage Report in Bilston, Wolverhampton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bilston, Wolverhampton, England 05/29/2025 01:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Oldbury, Dudley, Solihull, Walsall, Brierley Hill, Stourbridge, Kingswinford, Halesowen, Sutton Coldfield, Burntwood, Lichfield and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Cheslyn Hay, England

    @VirginMedia the worst customer service known to mankind. I do not know how they say in business.

  • walters_nigel Nigel Walters (@walters_nigel) reported from Birmingham, England

    Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation

  • GiLESzzzzz john giles (@GiLESzzzzz) reported from Walsall Wood, England

    @virginmedia I also have been trying do do live chat but that doesn't work either

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫

  • davesheppard72 David Sheppard (@davesheppard72) reported from Solihull, England

    @virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam

  • Deblord1 Deb Lord (@Deblord1) reported from Solihull, England

    @virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • Vix_Leonard Victoria Leonard (@Vix_Leonard) reported from Birmingham, England

    @virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡

  • lizzyhappyfox liz fox🦊 (@lizzyhappyfox) reported from Dudley, England

    @virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from Birmingham, England

    @virginmedia It says no known issues

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    @virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it

  • iamsteadman Mark Steadman (@iamsteadman) reported from Birmingham, England

    @virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!

  • BlytheMatters Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

  • iamsteadman Mark Steadman (@iamsteadman) reported from Kings Heath, England

    @virginmedia Just want to see a service status page, like broadband companies have. 🙂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ksgilroy Keith Gilroy (@ksgilroy) reported

    @virginmedia I have lost my broadband and/or TV service for several hours on average once or twice a week for the past six weeks. Virginmedia refuse to compensate me as the loss of service was less than two whole days each time. This is NOT good customer service/value for money.

  • CarlThomasRalph Ralphy !!!! (@CarlThomasRalph) reported

    @virginmedia for the past 2 days now the red button hasn't worked for sky sports golf and it's very frustrating. Why is the red button not working ?

  • redchris31 chris (@redchris31) reported

    @virginmedia I can't access my email account it says sign in failed when I try to get on my virgin account to fix it, it doesn't recognise me. I haven't changed any passwords recently. Any ideas

  • AlexPRPC Alex (@AlexPRPC) reported

    @virginmedia Our Internet and TV have both gone down and its impossible to use your terrible website to inform you. Also your app doesn't work with our Hub4, despite the site directing me to use the app...

  • SStradolini Sergio Stradolini (@SStradolini) reported

    @virginmedia I did. They advised that there were issues affecting some people, but there's no indication of this in your website. How can I book an engineer??

  • jon_russ5 jon_russ5 (@jon_russ5) reported

    @virginmedia Yes. And there is a known fault, since midnight Friday. It’s now working but your network has been down for 36 hrs!

  • Kraze_95 Raz (@Kraze_95) reported

    @virginmedia Having some slow net issues in the E1 area. Connects, but extremely slow and unpredictable. Seeing no issues on the status page. Any suggestions?

  • alisonh_c Alison H-C (@alisonh_c) reported

    @virginmedia No I havent however hubby and I are separating and has new home and new acct. I will guarantee you my service will be affected or cocked up. Anyway why have I been credit searched probably because the **** up is already in progress. You have no right to credit search me

  • MikeYau8 Mike Yau (@MikeYau8) reported

    @virginmedia However it is taking longer than normal to come back so there maybe an issue

  • StreetJabroni ズノタうノム 🥃 (@StreetJabroni) reported

    @virginmedia why is your service so ******* ****? explain to me why I pay ridiculous amounts of money for you NOT to give me the service I paid for? useless *****.