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Virgin Media

Virgin Media outages and service status in Bilston, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Bilston, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 9:37 PM GMT+1.
  • 57% Internet (57%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 7% E-mail (7%)
  • 6% TV (6%)
  • 1% Phone (1%)

The latest reports from users having issues in Bilston come from postal codes WV14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bilston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bilston, England

The most recent Virgin Media outage reports came from the following cities: Stourbridge, Birmingham, Walsall, Bilston, Burntwood, Dudley, Wednesbury, West Bromwich, Sutton Coldfield, Rowley Regis, Brierley Hill, Lichfield, Oldbury, Wolverhampton, and Smethwick.

CityProblem TypeReport Time
Stourbridge TV 34 minutes ago
Birmingham Internet 4 hours ago
Walsall Internet 8 hours ago
Birmingham Wi-fi 8 hours ago
Birmingham Internet 13 hours ago
Birmingham Total Blackout 15 hours ago

Nearby cities with recent reports

Birmingham

30 recent signals

4 hours ago
Walsall

4 recent signals

8 hours ago
Stourbridge

1 recent signals

34 minutes ago
Burntwood

1 recent signals

3 days ago
Dudley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • HenleyStatic
    Stuart Henley (@HenleyStatic) reported from Halesowen, England

    @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

  • stu99746
    Stu99746 (@stu99746) reported from Wolverhampton, England

    @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

  • ___Mezzala
    Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • jot_shoker
    Jot Shoker (@jot_shoker) reported from West Bromwich, England

    I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

  • MrsDont09
    helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • shelleex5
    Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • Dereklad
    derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, England

    Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

  • lePhantomPlume
    le Phantom Plume (@lePhantomPlume) reported from Wolverhampton, England

    @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • JazbaEnt
    Jazba Entertainment (@JazbaEnt) reported from Birmingham, England

    @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

  • nippa77
    Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

  • scbadham
    Scott badham (@scbadham) reported from West Bromwich, England

    @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

  • Phil_Bonna
    Bonna (@Phil_Bonna) reported from Birmingham, England

    @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pirate1100
    Pirate (@pirate1100) reported

    @MartinSLewis Virgin Media are terrible, I had the phone package removed years ago as they kept billing me for calls I hadn’t made. If you don’t renew broadband contract they charge you extortionate fees. Terrible company.

  • SymbolismTM
    Symbolism™ (@SymbolismTM) reported

    @Stsantek @virginmedia all these companies are at it. Mobile phone companies, insurance companies, etc. Customer loyalty used to be rewarded. Now they try to exploit us. Pure greed.

  • zinzinmisri
    IPTV France 🇫🇷 8k Premium Service (@zinzinmisri) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events 👌 • Netflix • 78,000+ movies

  • imzyii
    Ibam (@imzyii) reported

    @BBCBreaking @virginmedia your customer service is so difficult to get through the options just takes you round and round in circles. Its absolutely pathetic

  • cherry_ugh
    Cherry Von Boom (@cherry_ugh) reported

    @virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.

  • iadnan9
    Addy (@iadnan9) reported

    @virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

  • salemsdaughters
    Kingofsalemsdaughter (@salemsdaughters) reported

    BBCs report on Virgin Media is 100% accurate. When I informed them that i had moved house to an area they did not cover they pushed me to stay until my contract ended. I had also had several technical difficulties to which they delayed any actions to fix the tech issues; what was the issue? i was unable to change my email. I call their customer service dep and neither of them were able to help me. This happened on several occasions Where i had to wait WEEKS for very easy to solve problems. @virginmedia

  • Veganforever67
    No Class🇪🇺 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈🏳️‍⚧️ (@Veganforever67) reported

    @BBCNews I hate it Being stuck in the contract with Virgin media. Their call centres were terrible well depending which country you got. One member of staff refused to log me in because at the start I said I'm dyslexic and he said well if you fail the security questions we can't help you

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia @Ofcom Will anyone ever do anything about Virgin's appalling customer service? Asking...just asking 27 minutes on hold n counting. Not ok

  • QualiaAddict
    QualiaAddict (@QualiaAddict) reported

    @Stsantek @virginmedia Unfortunately you will find EE is just as bad.