Virgin Media Outage Report in Bilston, Wolverhampton, England
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The latest reports from users having issues in Bilston come from postal codes WV14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bilston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bilston, Wolverhampton, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Solihull, Sutton Coldfield, Rowley Regis, West Bromwich, Dudley, Stourbridge, Burntwood, Wolverhampton, Brierley Hill, Bilston, Lichfield and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bilston, England
Latest outage, problems and issue reports in Bilston and nearby locations:
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Paul Simmons
(@PaulSimmons66) reported
from
Birmingham, England
@virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
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jade💓
(@jadedurnallx) reported
from
Birmingham, England
@virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...
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dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
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loc
(@LEE__83_) reported
from
Wednesfield, England
Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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loc
(@LEE__83_) reported
from
Wednesfield, England
@virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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Colin Joyce
(@beast_gbgolfer) reported
from
Birmingham, England
@virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LauraFBrown
(@LauraFBrown80) reported
@LutzSchueler @virginmedia @BBCWatchdog Dear Lutz, Can you confirm your number or email as I wish to complain about the lack of service today. 61 mins on hold for a manager to be cut off and then cut off again when I called back
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Marty Funkhouser
(@Funkhouser67) reported
@virginmedia ..couldn't explain what this was for before cutting me off. I didn't raise my voice or use any abusive language so it seems like it was a difficult query to resolve and they didn't want to deal with it. I asked twice for a complaint to be raised. This wasn't done 3/
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Huw Carpenter
(@huwcarpenter) reported
@virginmedia Hi, the problem is exactly the same today, just really patchy internet. What's the next step?
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LauraFBrown
(@LauraFBrown80) reported
My problem is unresolved @LutzSchueler @virginmedia @BBCWatchdog and now you disconnected my broadband for no reason , can you please Mr Schueler request someone call me back as no one will help me from your customer services
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LauraFBrown
(@LauraFBrown80) reported
So after 61 minutes the advisor says I can’t transfer we have a problem I will call you back immediately, guess what no call back @virginmedia @BBCWatchdog
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Marty Funkhouser
(@Funkhouser67) reported
@virginmedia We called on 06/03/22 to give the 30 days notice to cancel the broadband and phone and was told that the service would end on 05/04/22 and that the next bill would be in credit as the direct debit taken on 08/03/22 was for service up to 07/04/22. Then 1/
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Average
(@iaindbrown) reported
@virginmedia It didn't I was sent the security link I explained it was not working - it got re-sent and again didnt work and I gave up. I will re-try today but I find your whole system shambolic at best and cynically designed to stop people exercising their right to leave at worst.
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Marty Funkhouser
(@Funkhouser67) reported
@virginmedia ..my father received a bill for £70 for the period covering 08/04/22 to 07/04/22. It doesn't appea that the cancellation has been processed properly and nobody in billing or retentions would take responsobility to fix this. They then mentioned another bill for £34.53 but 2/
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Debajyoti Nandi
(@deehzee) reported
I have worst experience with @virginmedia broadband in London. Once or twice service disruption EVERY month while WFH. There is no phone number to call or cancel. #NeverAgain #WorstBroadbandService
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TraceyW
(@TraceyWilko) reported
@virginmedia Apparently it was an ongoing external fault issue - but the fact remains that this was an appointment made for an engineer to visit my property and I was not informed it was cancelled