Virgin Media Outage Report in Bilston, Wolverhampton, England
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The latest reports from users having issues in Bilston come from postal codes WV14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bilston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bilston, Wolverhampton, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Sutton Coldfield, West Bromwich, Walsall, Kingswinford, Burntwood, Brierley Hill, Stourbridge, Solihull, Halesowen, Lichfield, Bilston and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Dudley |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bilston, England
Latest outage, problems and issue reports in Bilston and nearby locations:
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had problems with my TV since September now can’t get any live football or movies @virginmedia
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Gibson
(@jamesgibson279) reported
@virginmedia meaningless apologies, words mean nothing, actions mean everything, you give people the run around while taking their money. Not only bad service but worse customer service. All to avoid issues with how bad the service is.
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𝐀𝐝𝐚𝐦 ♛
(@Adamlowe1_) reported
@virginmedia I’ve already tried and they keep saying the same thing wait for permission and ask for permission again it’s a big circle that nobody is even bothered to fix
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Scott Bennett - is on tour soon
(@scottbcomedyuk) reported
@virginmedia I’ve done all the resets and network setting resets on my phone but the issues are still happening? You applied a discount to my bill, but I have had no update on when the issue is resolved. The speeds are very poor compared to what they were a few months ago.
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Tam🏴🇬🇧
(@1878shadow) reported
@virginmedia Have you ever thought about employing more people? Or improving on the product to lessen the need for support?
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Ryan Aspinall
(@IRyanofficial) reported
@virginmedia can you sort your crap internet out not been working for nearly 3 weeks now and when you call just says we know there is an issue and that it’s complex, maybe it will be less complex if you loose another customer. #shockingservice
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bellingkitten
(@PearlMRAhrens) reported
@virginmedia obviously i did that last week when it first broke, factory reset and everything. there's clearly something not working that i can't fix by myself. i need to arrange someone to come to my flat and look at it in person. how do i do that?
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Guy Incognito
(@EdgeGavin) reported
20 minutes in the queue to talk to someone at @virginmedia and they hang up before I've even spoken to anyone. Great customer service as always
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DJ Cam
(@UpBeat_DJCam) reported
@virginmedia I’ve rebooted my box and checked if there’s any issues and there’s not.
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Scott Bennett - is on tour soon
(@scottbcomedyuk) reported
@virginmedia still having 4G signal problems. Is there an ongoing issue in my area? Been a problem for over a month now.
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bellingkitten
(@PearlMRAhrens) reported
@virginmedia no still broken! how can i book an engineer to fix it ??