Virgin Media outages and service status in Bilston, England

Problems in the last 24 hours in Bilston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bilston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bilston, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Brierley Hill, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, Wednesbury, Burntwood, Bilston, and Lichfield.

City	Problem Type	Report Time
Birmingham	Wi-fi	41 minutes ago
Wolverhampton	Internet	2 hours ago
Birmingham	Internet	15 hours ago
Birmingham	TV	16 hours ago
Birmingham	E-mail	17 hours ago
Birmingham	Total Blackout	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

• 
  R Joberns (@rjoberns) reported 2 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  Pretentious Opinions (@OpiniatedOne1) reported 3 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Alex (@laticwolf) reported 3 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 3 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  jen (@jenkin99) reported 7 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 11 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 13 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Stuart Henley (@HenleyStatic) reported 13 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Scott badham (@scbadham) reported 17 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart McCullagh (@stumccullagh) reported 18 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Adie Hughes (@AdieJAMster) reported 23 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Chris Psaras (@chrispsaras) reported 25 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 40 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Simon Neale (@nealesj) reported 40 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Beard Punk (@BeardPunk) reported 41 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 44 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Brian Cape (@BrianMCape) reported 50 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Gordé 🦩 (@ReissOmari) reported 52 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Evan Davis (@EvanD) reported 56 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Satish Danny Paul (@________Danny) reported 56 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Cheney (@loubylou60) reported 5 minutes ago

  @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 10 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  mancs boi (@DjmarkieT) reported 11 minutes ago

  @TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia

• 
  Jane Samuels (@janeamanda67) reported 11 minutes ago

  @virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable

• 
  The Original What's Going On (@lakecitygirl) reported 11 minutes ago

  On Trustpilot, @Virgin Mobile Canada has over 2,000 reviews (≈2,089) with a very low TrustScore around 1.3–1.5 out of 5, and about 90%+ of reviewers give 1 star as well as over 250 complaints with the BBB. @virginmedia you've got a serious problem.

• 
  SVJ 🦦 (@EssVeeJay) reported 14 minutes ago

  @virginmedia It was finally fixed at 4pm today after 6 days . I will be seeking appropriate compensation for lack of service, out of locked expenses incurred and my time being wasted having to chase your engineers and customer services

• 
  KP (@Sep8001) reported 14 minutes ago

  @virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you

• 
  Addy (@iadnan9) reported 16 minutes ago

  @virginmedia @AlloquiStrix Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  peter davis (@leamingtonpete) reported 21 minutes ago

  @ChrisWales61 @virginmedia I had similar, they promised me a free month when I complained, that never happened. I complained again and they said the offer had expired (huh?) I record all my calls take names and times with suppliers and on threat of ofcom/ombudsman I got my free month promised.

• 
  Sarah 😍💕 (@wiltshiregal) reported 22 minutes ago

  @virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help