Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Birmingham, Oldbury, Coventry, Walsall, Sutton Coldfield, Solihull, Royal Leamington Spa, West Bromwich, Kenilworth, Smethwick, Halesowen, Streetly, and Warwick.

City	Problem Type	Report Time
Redditch	Internet	11 hours ago
Birmingham	Internet	11 hours ago
Oldbury	Internet	23 hours ago
Birmingham	Internet	23 hours ago
Birmingham	Internet	1 day ago
Birmingham	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Troy (@tr0y1291) reported 7 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Garry (@paragaz) reported 8 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 8 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Alex Barker (@amancalledalex) reported 8 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Antony Howlett (@AntonyHowlett) reported 14 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Stephen Bennett (@Stephen12857059) reported 14 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Stephen Blyth (@steveblyth) reported 15 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Gordé 🦩 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 20 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Beard Punk (@BeardPunk) reported 28 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Robin Johnson (@robintjohnson8) reported 29 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  W1LKO (@Wilkomania1984) reported 30 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Brian Cape (@BrianMCape) reported 36 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  shanny C 🌹 (@_shannonC) reported 37 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 38 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Kev Maslin (@kevmaslin) reported 42 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 42 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Brian Cape (@BrianMCape) reported 47 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  shanny C 🌹 (@_shannonC) reported 58 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Onyourbikeson (@MableandMeUK) reported 6 minutes ago

  @virginmedia your O2 account integration is through worst ever. All I want to do is check my O2 bundle and I'm stuck in a never ending loop of being asked to link my accounts. Been crap for so long.

• 
  davidthorpedecorator (@dthorpedecor) reported 6 minutes ago

  @virginmedia Tv still down, tried restarting but no joy, is this everywhere or is it just York?

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 6 minutes ago

  @CarrollMoe80887 @virginmedia Just got home from work to find it's still down what a joke

• 
  flipper (@flipper865) reported 7 minutes ago

  @virginmedia DM Terms & Privacy Rules (2026) is a long read. your asking me to agree to -Data Sharing & Access: X may collect data to verify user age and can allow third-party apps with high-level permissions to access your Direct Messages if authorized. and other terms. this not working

• 
  standfreered (@standfreered1) reported 7 minutes ago

  @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

• 
  scouse sense@scousegranny (@scousesense) reported 10 minutes ago

  @virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you

• 
  Dawn Rose (@drosey) reported 12 minutes ago

  @virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service

• 
  Jo Hollis (@dizzytiggy) reported 17 minutes ago

  @virginmedia Is there really no way of watching my recordings from my 360 box while im away from home? With how much the service costs why cant I?

• 
  Lesley (@ParattiNo1) reported 17 minutes ago

  @virginmedia Down in Chelsea. Totally not good enough

• 
  Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported 19 minutes ago

  Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?