Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Nuneaton, Rowley Regis, Warwick, Halesowen, Walsall, Redditch, Coventry, Solihull, Sutton Coldfield, Royal Leamington Spa and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
||
| Birmingham |
TV | |
| Birmingham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
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Chris Dack
(@chrisgdack) reported
from
Solihull, England
Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Richard Hill
(@richmatthewhill) reported
from
Kenilworth, England
@virginmedia any chance you can increase capacity in your network. New router and engineer called out and still having trouble. 😐
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
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ƙąʂɧɱყɠơƖɖ
(@WanaGlasgowKiss) reported
from
Coventry, England
@mkethechange @virginmedia That sucks Im with @SkyUK it is pretty consistent.
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Brimfield
(@3Brims) reported
@virginmedia I’ll email over my 3 pages of complaints so far, to give you a full picture of the poor service I have received from your customer service team & Virgin Media as a whole.
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Oliver Low
(@oliverlow_) reported
@virginmedia we've had no broadband for 2 days, for 2 weeks it has been cutting constantly. You make it impossible to contact you, this is about as poor as customer service gets.
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pete crook
(@crookeymonster) reported
@virginmedia your price change 2023, go onto the cancel or change bit, its says oops page not found
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Stephen O'Dowd
(@steodowd) reported
Dear @virginmedia. Please fix @crokeyz broadband. His fans need him to stream
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Matty Cooke
(@MattyCooke20) reported
@virginmedia Hello, it’s my mobile phone service. Do I need to contact another team for help with that?
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Laura Lycett
(@ldeejenn) reported
@virginmedia Yes. Doesnt help. Can you give me a number for technical support please
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Sinj
(@sinj29819) reported
@virginmedia Pops up come up for everything else so thats not the issue 🤷🏽
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ｌｅｅ
(@LeePenman) reported
@virginmedia You don't seem to understand at all, I'm not trying to make a complaint, I'm trying to make changes to my 80 year old mothers account using an LPA. How can I make that any clearer ? Is that contact number for the executive team or just customer services again ?
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Harry
(@harrysmahal1) reported
@virginmedia how can I order a replacement hub for my current one, I have tried resetting however the hub constantly drops signal even when in the same room……#help
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aslan
(@badwithcolour) reported
Goodbye forever Virgin Media and O2, you were horrible but I’ll miss O2 priority booking.