Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Oldbury, West Bromwich, Walsall, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, Smethwick, Bromsgrove, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	1 hour ago
Royal Leamington Spa	Internet	10 hours ago
Birmingham	Wi-fi	14 hours ago
Birmingham	Internet	16 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  helen somerville (@MrsDont09) reported 5 minutes ago from Birmingham, England

  @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

• 
  Stu (@stuartc87) reported 7 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Kiel (@k1El_w) reported 10 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Evan Davis (@EvanD) reported 10 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  ch Saqib (@saqibsvideos) reported 13 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Brian Cape (@BrianMCape) reported 13 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  W1LKO (@Wilkomania1984) reported 13 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  IAACCTV Limited (@iaacctvuk) reported 17 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Antony Howlett (@AntonyHowlett) reported 19 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Satish Danny Paul (@________Danny) reported 20 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Brian Cape (@BrianMCape) reported 34 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 35 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Phil Queenan (@philq001) reported 36 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Rob Chipman (@robchippyman) reported 38 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Evan Davis (@EvanD) reported 39 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Gordé 🦩 (@ReissOmari) reported 41 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Satish Danny Paul (@________Danny) reported 41 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Stuart McCullagh (@stumccullagh) reported 58 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@cleggy1966) reported 5 minutes ago

  @virginmedia I already have done and it is hopefully being sorted. All depends on whether the engineer turns up this afternoon or whether you decide to cancel the appointment again

• 
  Mick.W (@mrwood71) reported 11 minutes ago

  @virginmedia you have the most rudest and aggressive sales personnel that called me after checking your website and thinking of joining. @skytv you have the worst renewal offer after joining 15 years ago when returning from overseas service Any alternatives?

• 
  Adam Marsden (@TheAdamMarsden) reported 13 minutes ago

  @virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!

• 
  Ben (@BenHatfield19) reported 19 minutes ago

  It’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!

• 
  Keith A Pearson (@keithapearson) reported 20 minutes ago

  Genuinely, if there's a more incompetent company in the UK than @virginmedia, I'd be amazed. How a company can treat customers so abysmally and continue to operate is beyond me. No wonder they lock us into two-year contracts. 🤬 @MartinSLewis - I hope you've got a file open on Virgin Media.

• 
  William Bell (@Wmb1877) reported 21 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  Dave's Gaming (@TheGamingH1v3) reported 22 minutes ago

  @virginmedia can you sort the internet issues out ffs 3 days it’s been like this and I’m unable to work

• 
  mary32 (@marypaul32) reported 22 minutes ago

  @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

• 
  WATCHING THE GAME (@Pass_Move) reported 24 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.

• 
  Mimi Farid (@MimiFarid) reported 24 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!