Virgin Media

Virgin Media Outage Report in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/18/2025 11:30

March 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Nuneaton, Smethwick, Sutton Coldfield, West Bromwich, Solihull, Coventry, Royal Leamington Spa, Oldbury, Wednesbury, Warwick, Bromsgrove and Kenilworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • benritmeyer Ben Ritmeyer (@benritmeyer) reported from Solihull, England

    @virginmedia broadband down in B92

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia help

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • oftherain Iain Gorrie (@oftherain) reported from Coventry, England

    @virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • Covlad459811 chris (@Covlad459811) reported from Coventry, England

    @Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed

  • curtis_thomas97 Curtis Thomas (@curtis_thomas97) reported from Nuneaton, England

    @virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Peighyighypt Alvi ishmael (@Peighyighypt) reported

    @virginmedia Tried to speak to someone using the messaging service who advised they could not assist as they are WFH and do not deal with technical faults

  • KBaitup Karen (@KBaitup) reported from Kingston upon Thames, England

    @virginmedia how can I get to talk to someone about an issue I have? Is there a link for online chat? When I call it says you are too busy and cuts me off?

  • SophieLittlefa3 Sophie Littlefair (@SophieLittlefa3) reported

    @virginmedia I have rang and rang to cancel my virgin media with you and set a cancellation date. The calls are well over two hours each and every time I’m told “I will transfer you to the disconnection service” I sit and wait over an hour for them to hang up. Disgusting sort it!

  • IamMrSilk IG: IamMrSilk 🇬🇾 🇬🇧 (@IamMrSilk) reported

    The incompetence level is unbelievable @virginmedia it's taking 8 different customer service people and I'm still not able to change my Broadband contract @Ofcom is this something that is acceptable??

  • gillpollock Gill ******* (@gillpollock) reported

    @virginmedia Help needed. Your phone lines are not even letting me wait. Tried to connect hub 3 no internet access. Back to old dodgy super hub as working from home. You really need to get your act together.

  • eoinmcgrath7 Eoin McGrath (@eoinmcgrath7) reported

    @virginmedia I've been on hold (still am) for an hour to get my broadband service reconnected but got through to the sales team in minutes. #wrongpriorities #terriblecustomerservice

  • ruprect01 Andy Potter (@ruprect01) reported

    @virginmedia what a shambles your customer service is have been trying to update to 360 and 2 weeks later 6 phone call 1 engineer visit and we still can’t get it done

  • jess_urquhartt Jess🥾🌍 (@jess_urquhartt) reported

    @virginmedia sort your customer service out. I’ve not been put through to anyone and I’ve been on for an hour! Said my WiFi would work yesterday and it doesn’t!

  • danmart38 Daniel Rose (@danmart38) reported

    @virginmedia So the Internet and Virgin TV is to be switched off at 9pm tonight leaving me with nothing until your engineer comes tomorrow between 8am and 1pm. What a brilliant idea. And I'm paying for that service provision

  • MaverickMark mark palmer (@MaverickMark) reported

    @virginmedia have since last August had daily issues with Broadband. They have a complaints procedure. I have done all of this numerous times and still get no response - since August!!