Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Redditch, Warwick, Coventry, Royal Leamington Spa, West Bromwich, Wednesbury, Solihull, Smethwick, Willenhall, Nuneaton, Rowley Regis and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Walsall |
Wi-fi | |
| Birmingham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
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Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Sue Hartley RGN 🌈
(@Happysmiler64) reported
from
Solihull, England
@virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker
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Jonathan Andrew Ward
(@jaward916) reported
from
West Bromwich, England
Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone
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rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
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VOODOO 🇬🇧
(@Ciaran_Beatty) reported
from
Coventry, England
@virginmedia internet has gone down again when will this be fixed ??
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Rhodes
(@trrhodes) reported
@HolliCarden @virginmedia No such luck. Just a “line busy” on repeat without any willingness to let me express my reason for calling. MyVirginMedia pages for offer adjustments returning errors too.
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Mohamed4515nur
(@mohamed4515nur) reported
@virginmedia I've called today for my Contract being overcharged, and doing this I spoke with one of your workers and he put me in another contact without my permission. After I ended the call and checked my email, I realised I was in another contract and called to terminate it.
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Sam Noble
(@thesamnoble1) reported
@virginmedia I’ve been trying to some help regarding either canceling my service or upgrading it.
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fiona brown
(@fionab2367) reported
@virginmedia help HD sports channels are not working - also Chanel 5 HD is not working - cannot get thro on phone - what is the issue? We live in FK6 postcode area
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Ish Aytan
(@AytanIsh) reported
@virginmedia This makes zero sense. So you want me to call them 1 minute into your lines opening because they won’t answer for the pending 8 hours that the lines are open? No wonder you are losing customers to Sky and BT. Your customer service is atrocious. @virginmedia
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Rachel Coldicutt
(@rachelcoldicutt) reported
Oh the WOE. Does anyone with @virginmedia broadband have an “intelligent pod”? If yes, have you actually been able to an additional pod to increase the range of the mesh network? I finally *finally* got through on the Fault Line and they hung up :-(
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Just_Dougs
(@Doug_Wright_FM) reported
@ScottThaDude @virginmedia I think i get like 300mb down and 17 down with virgin, can quite justify the big daddy 500mb package yet.
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Trois Belleys
(@trois_belleys) reported
@virginmedia Called them. Got automated voice response “all of our operators are busy right now. Goodbye”. Please terminate all services effective 10th March 2010 and / or provide postal address for letter confirmation of cancellation.
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Allison in Brexitland
(@andevers) reported
@rachelcoldicutt @virginmedia Just to jump in I have a new service and my channels stopped working within the first month. What do I do @virginmedia? Because you call me every day and every day I tell the person I have a fault and they tell me they can't help me as they are salespeople only hired to spam me.
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Annemarie
(@AnnemariePorter) reported
@virginmedia - you have massively messed up my new account and are suggesting a £33.50 PER MONTH price increase. I'm a new customer but you are not recognising that. Can you help or do I need to cancel?!!?