Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Royal Leamington Spa, Coventry, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Redditch, Warwick, Wednesbury, and Willenhall.

City	Problem Type	Report Time
Birmingham	Internet	14 hours ago
Birmingham	TV	15 hours ago
Birmingham	E-mail	15 hours ago
Birmingham	Total Blackout	18 hours ago
Birmingham	Total Blackout	18 hours ago
Oldbury	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 3 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  W1LKO (@Wilkomania1984) reported 8 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  shanny C 🌹 (@_shannonC) reported 12 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Brian Cape (@BrianMCape) reported 16 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Evan Davis (@EvanD) reported 17 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  James (@JMEden_97) reported 19 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Stephen Bennett (@Stephen12857059) reported 19 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 32 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  tarun (@tarun65170952) reported 34 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  hayley chapman (@haychapperz) reported 37 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Antony Howlett (@AntonyHowlett) reported 40 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Brian Cape (@BrianMCape) reported 41 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  ch Saqib (@saqibsvideos) reported 51 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Jot Shoker (@jot_shoker) reported 57 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 59 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  John (@jfrncs_) reported 59 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Lawton (@MartinLawton) reported 5 minutes ago

  @virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse

• 
  Adrian Bird (@bigbally) reported 5 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  Paul Parkin (@kingoftheshed) reported 8 minutes ago

  @virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.

• 
  Stevie Leon 🌳 (@sme30) reported 10 minutes ago

  @lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!

• 
  Margot (@Baggladee) reported 10 minutes ago

  @virginmedia @mobily_uk Agree, it’s so stupid, wasting everyone’s time!

• 
  Andy Smith (@andysmit69) reported 11 minutes ago

  @kingoftheshed @virginmedia Virgin and Sky the Worst of the Worst mate … get on EE

• 
  Ian Dodds (@Do08dds) reported 18 minutes ago

  @virginmedia app not working yet again! Cheers for another ruined evening

• 
  Paul Parkin (@kingoftheshed) reported 19 minutes ago

  @virginmedia I’ve done this several times over the past week and I’m not talking to another automated service and getting nowhere. Any chance you could just fix the issues?

• 
  AlexFFS (@AlexBMastro) reported 20 minutes ago

  @virginmedia I find it unacceptable that a service that costs £50 per month has an outage on a weekly basis... current outage has been going on since Friday night, nearly 24 hours already without a working connection. how is this possible ? And on a weekend as well

• 
  Addy (@iadnan9) reported 22 minutes ago

  @virginmedia @AlloquiStrix Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.