Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Walsall, Coventry, Redditch, West Bromwich, Rowley Regis, Oldbury, Solihull, Royal Leamington Spa, Smethwick, and Henley in Arden.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	4 hours ago
Birmingham	TV	8 hours ago
Birmingham	Internet	10 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 4 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Stuart McCullagh (@stumccullagh) reported 5 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Brian Cape (@BrianMCape) reported 6 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Frugalista (@frugalista1) reported 7 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 9 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Troy (@tr0y1291) reported 16 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Gordé 🦩 (@ReissOmari) reported 17 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 18 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Hamps (@F1Dweeb) reported 19 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  shanny C 🌹 (@_shannonC) reported 29 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Stuart McCullagh (@stumccullagh) reported 30 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Robin 🤘🏻 (@RobinB1971) reported 41 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Stephen Blyth (@steveblyth) reported 41 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Beard Punk (@BeardPunk) reported 42 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Evan Davis (@EvanD) reported 43 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Antony Howlett (@AntonyHowlett) reported 45 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Phil Queenan (@philq001) reported 50 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Robin Johnson (@robintjohnson8) reported 56 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  Stuart McCullagh (@stumccullagh) reported 57 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samet (@Samet_UK) reported 3 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Neil (@nellynoo72) reported 4 minutes ago

  @virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great

• 
  D (@HopeForTo) reported 5 minutes ago

  @virginmedia We have but over the PO post code area as a whole, it seems to be affecting many customers . Its two issues and its not our equipment its yours.

• 
  Vicky (@CityVicks) reported 6 minutes ago

  @virginmedia My point was more that you’d know better than me, but whatever. No issues in my area are showing.

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 7 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  Hatz (@DevilHatman) reported 10 minutes ago

  @rokokoprufei @virginmedia I've had an issue with them for 2 weeks and counting. My downloads are fine but uploads are broken at a network level.

• 
  james mcgarry (@2124Jim) reported 10 minutes ago

  @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 11 minutes ago

  . @virginmedia my broadband services on TV are down. Your app says you're aiming to fix this by 15 July at 16.07 (the false specificity impresses me not one jot). The issue number is F012372779. The issue started yesterday. Why on earth am I paying forca service that I will not..

• 
  Planetary Excursion (@fanny_maye) reported 13 minutes ago

  so i sometimes check out downstairs where they got virgin media tv its got better news service

• 
  ABDUL (@MrMufc77) reported 15 minutes ago

  @virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡