Virgin Media Outage Report in Solihull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Smethwick, West Bromwich, Oldbury, Walsall, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa, Halesowen and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Redditch |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
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Steve Valentine
(@SJV1957) reported
from
Warwickshire, England
@virginmedia you are next to useless. Broadband playing up all day and virtually unusable - phone up and when eventually get through to someone, they say they will do some checks, put me on hold and then after 15 minutes hang up! Pathetic
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Ewan Davis
(@WoodcoteEwan) reported
from
Royal Leamington Spa, England
@vmbusiness you seem to have a major outage but I can find a status page with information on your website
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaynie Powderhill 🏴
(@JaynieEcclesx) reported
@virginmedia question. My E4 hd, is not so HD every programme that comes on is blurry. Only this channel has the issue.
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Lee Yates
(@LeeYates82) reported
@virginmedia Then Channel 4 and 5 must have huge issues, because no subtitled programs have actually displayed subs on those channels in two days. What gives, @Channel4 and @channel5_tv ? It's hard to watch TV when you don't know what's being said!
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michaela-jane
(@michaelajane_uk) reported
@Banana_Jam1968 @virginmedia And that has NOTHING to do with my complaint that looks like someone has jumped on to???
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Jacki Hoskins
(@HoskinsJW) reported
@virginmedia Got a reply to my complaint today = pls phone us to resolve the problem- same number I’ve been calling for the past 3 wks - nothing can be done ffs
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Marty Ward 🤓
(@martyw82) reported
@virginmedia WiFi is still not working 😕
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Maria Evangelou
(@MEvangelouMusic) reported
@virginmedia You supposedly raised a ticket last week and my sim should have been re activated by today, customer services have said they couldn’t see anything has been raised and have started the same process again today!!!! Now they’ve said I have to wait till next Wednesday!!!
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Gembles
(@Gemma_pez) reported
@virginmedia hi our virgin media is down and the box is not even flashing . Seems to of been on and off last couple of days
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Graeme Penman
(@gp_990) reported
@virginmedia does your customer care really extend to the same copy/paste response, indicating that the fix will be delivered before the last two reported issues?
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Rhian
(@Blurred_Lynes) reported
@virginmedia It's my delay replying not yours! Last night it cut out randomly, when I sent the tweet, but seemed this time was a problem with my phone!