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Virgin Media

Virgin Media outages and service status in Solihull, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Solihull, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 31, 5:27 PM GMT+1.
  • 49% Internet (49%)
  • 26% TV (26%)
  • 16% Wi-fi (16%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Solihull come from postal codes B91 , B90 and B92 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 31: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, West Bromwich, Smethwick, Bromsgrove, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

CityProblem TypeReport Time
Birmingham Internet 28 seconds ago
Birmingham Internet 3 hours ago
Birmingham Internet 17 hours ago
Birmingham Internet 18 hours ago
Birmingham Internet 20 hours ago
Oldbury Internet 1 day ago

Nearby cities with recent reports

Birmingham

47 recent signals

28 seconds ago
Oldbury

9 recent signals

1 day ago
West Bromwich

3 recent signals

5 days ago
Walsall

2 recent signals

2 days ago
Redditch

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • MariannexS
    Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England

    @virginmedia red button for the football not working again. @SkySports

  • frugalista1
    Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

  • paulinespelman
    Polly P (@paulinespelman) reported from Coventry, England

    @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

  • haychapperz
    hayley chapman (@haychapperz) reported from Birmingham, England

    @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

  • Samsmilew
    Samantha Worrall (@Samsmilew) reported from Warwickshire, England

    @virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

  • iaacctvuk
    IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • MutliRaceMan
    Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

  • steveblyth
    Stephen Blyth (@steveblyth) reported from Stockingford, England

    Yep. Down twice in one day. @virginmedia

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • s_birket
    Daisy (@s_birket) reported from Coventry, England

    @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

  • nippa77
    Neil Simpson (@nippa77) reported from Headless Cross, England

    @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

  • charlwalden
    𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England

    @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

  • zcobb
    Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RSpurs1980
    R.A. (@RSpurs1980) reported

    I can’t watch the game. Not because I’m scared of the outcome. But @virginmedia has been down in my area since Thursday. Ya kunts

  • okaibedi
    Chidi Ebere (@okaibedi) reported

    Virgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!

  • SpikeLawson1
    Spike Lawson (@SpikeLawson1) reported

    @virginmedia What is it with the total indifference shown by virgin media? Service is down and we get three different timescales to fix it! They have obviously forgotten that we customers pay for their company

  • AlfiePupper
    Alfie Pupper Esq 2 (@AlfiePupper) reported

    Hey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!

  • John_M_Campbell
    john campbell (@John_M_Campbell) reported

    @virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!

  • DBPV80
    DAVID BUNTING (@DBPV80) reported

    @EdwardJDavey I watch it free on Virgin Media who are allowing free access to finals. Last final. But there are bigger issues in the country! You are just a poodle for the PM!

  • JonnieBoyRacer
    Jonnie (@JonnieBoyRacer) reported

    @OliverGMcManus @virginmedia That can’t be right. Send a letter complaining the contract has been frustrated by the lack of service

  • Mattyamc
    Mathew (@Mattyamc) reported

    @OliverGMcManus @virginmedia Every broadband company has a minimum speed they must deliver, if there failing then you are well within your rights to cancel. Call citizens advice, they have professional lawyers that will speak to them for you and trust me they will kick them in the nuts while there at it.

  • iz49
    Izzy McGuire (@iz49) reported

    @virginmedia I want to cancel my TNT sports it is ridiculous you make it so hard to do on the Virgin Media website. Please can someone message me asap

  • SadBoiSimm
    Saturn (@SadBoiSimm) reported

    @virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.