Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Coventry, Redditch, Walsall, Sutton Coldfield, Solihull, Royal Leamington Spa, West Bromwich, Kenilworth, Smethwick, Halesowen, Streetly, and Warwick.

City	Problem Type	Report Time
Birmingham	TV	2 hours ago
Oldbury	Internet	10 hours ago
Birmingham	Internet	23 hours ago
Coventry	Internet	1 day ago
Birmingham	TV	1 day ago
Coventry	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 5 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Stephen Bennett (@Stephen12857059) reported 7 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stephen Bennett (@Stephen12857059) reported 8 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Beard Punk (@BeardPunk) reported 10 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Martin Wilkinson (@MartinWilko) reported 12 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Hamps (@F1Dweeb) reported 14 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  W1LKO (@Wilkomania1984) reported 18 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Mick Sharry Esq. (@Mylesahead) reported 18 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Beard Punk (@BeardPunk) reported 23 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  TheBosz (@kolapoagunbiade) reported 37 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Stuart Henley (@HenleyStatic) reported 39 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Mathew (@all_day_) reported 44 minutes ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Stuart McCullagh (@stumccullagh) reported 45 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Jazba Entertainment (@JazbaEnt) reported 48 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 52 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  James (@JMEden_97) reported 54 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Polly P (@paulinespelman) reported 57 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Phil Queenan (@philq001) reported 57 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marttech Solutions (@MarttechSol) reported 2 minutes ago

  Virgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 4 minutes ago

  @JohnTho10402150 @virginmedia Agreed. We settled down to watch Top of the Tops only to find we now don't have BBC4 or BBC3.

• 
  Rachel Rosser (@theGROWcompany) reported 9 minutes ago

  @virginmedia Regardless of the actual problem, it seems the company is totally inept. Why was your incoming call message not working, why was the on hold musac playing the same one track for an hour. Why did it take so many hours for any public announcement?

• 
  Ant Trevers-Footitt (@FootittAnt) reported 14 minutes ago

  @virginmedia ITV still down

• 
  Kevin Thomas (@kevinwevin2002) reported 16 minutes ago

  @JoshCF_ I left them for Virgin Media. Been with Sky 22 years. There’s no reward for loyalty, no matter how many times they tell you you’re a ‘Diamond VIP’ customer. It’s all shite.

• 
  Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported 18 minutes ago

  @cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.

• 
  Steve Justa (@SteveJusta) reported 19 minutes ago

  @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

• 
  Eloi Berquin (@eloib2001) reported 22 minutes ago

  @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

• 
  Phonetix (@RobPhonetix) reported 23 minutes ago

  @virginmedia What about those of us repeatedly requesting our myvirginmedia account be unlocked for the last 6 weeks (& even lodged a complaint about it) who are STILL unable to access our accounts with no explanation?

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 23 minutes ago

  @virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service