Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Coventry, Wednesbury, Nuneaton, Walsall, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Daisy
(@s_birket) reported
from
Coventry, England
@virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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Rachael Barker
(@rachmadmank) reported
from
Solihull, England
@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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derek(🕖❤️🔥samurai🇨🇳)
(@Dereklad) reported
from
Birmingham, England
Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia I am mate awful service
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Robin 🤘🏻
(@RobinB1971) reported
from
Solihull, England
@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Brinkworth
(@PaulBrinkworth2) reported
@vmbusinesshelp @vmbusiness Down again this morning another outage !!!!!!!
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Chris
(@gokiker) reported
@virginmedia @arunaero Stop lying your service is terrible and always down! I have no internet in London!
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Ian Weymouth
(@cfcfan1988) reported
@virginmedia still no Internet or TV in cf14 area of Cardiff. Are you going to send someone to fix it like last time or continue to pretend it isn't your issue.
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Jamie Imber
(@Jayballzz23) reported
@EE I asked them already and they said no even though it was issue with the line outside. Been with EE since the T-mobile days and have 2 mobile contracts with you and never want to offer anything. So I am looking to move now either @virginmedia or @SkyUK
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Daisy
(@Dazzy75) reported
@virginmedia Well. Call back option so I don’t have to waste my time! And having to listen to the 4 songs on repeat isn’t fun! Already spoke to someone who couldn’t help and instead of transferring me to a person she’s shoved me in a queue! Is 1hour wait acceptable or even within your SLA’s?
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Naz
(@ennayyzed1) reported
@virginmedia Yes I have had no resolution. I want my package sent to me asap. I cannot understand why virgin would ever be associated with a company as useless as yodel. I have had no delivery, no note left and I am yet to have any information or help from virgin either.
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Darren Foster
(@DJ_Dazdisco) reported
@virginmedia Why do you not give out the Hub5 with your Gig1 internet? Your Hub4 will not output faster than 950mb however your service is 1130mb.
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Chris
(@gokiker) reported
@virginmedia @leedswba4 I have planned work on Friday and my internet is down today because of engineering work? WTF you guys literally cannot get anything right!
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService
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Chris
(@gokiker) reported
@BenWiles36 @virginmedia Yup I am also stuck in one and the service and broadband they deliver is terrible! As soon as my contract is done I am out and will never ever touch them again! Avoid at all cost