Virgin Media

Virgin Media Outage Report in Solihull, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 11/08/2025 19:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Redditch, West Bromwich, Oldbury, Walsall, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa, Halesowen and Kenilworth.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomBirmingham Wi-fi
United KingdomSmethwick Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • abdulosman84 𓃮 AQO (@abdulosman84) reported from Birmingham, England

    @virginmedia fix up! You killing my vibe.

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • daveshep1 Dave Shep (@daveshep1) reported from Solihull, England

    @virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia your internet once again down in Solihull

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    @virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved

  • midwifephd Roisin Bailey (@midwifephd) reported from Birmingham, England

    @amesmorton48 @virginmedia They're the worst.

  • RobSummerfield1 Rob Summerfield (@RobSummerfield1) reported from Coventry, England

    Surely Richard Branson will personally compensate everyone let down by Virgin Media today. After all, he’s a big believer in bailouts.

  • MrAStarz Ashley Brian Wright (Starz) (@MrAStarz) reported from Birmingham, England

    @virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬

  • amesmorton48 Amy Morton (@amesmorton48) reported from Birmingham, England

    Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.

  • isamutlib Isa #StayHomeSaveLives (@isamutlib) reported from Birmingham, England

    It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.

  • KeithT3103 Keith Tracy (@KeithT3103) reported from Birmingham, England

    @greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

  • Colin_UK_GB colin mann 🇬🇧 (@Colin_UK_GB) reported from Coventry, England

    @virginmedia your director of service operations should be put in prison - your service management is appalling and your entire operation is incompetent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarinaJFleming7 Marina J. Fleming (@MarinaJFleming7) reported

    @mark_topps @virginmedia Think that's over 24 hours. I've been days without service and nothing from them.

  • clairecs1 Claire Coast-Smith (@clairecs1) reported

    @virginmedia I've got internet at moment, so I can work, but not virgin website inc emails. Can't even ring you to report loss of service, so or when (if) you restore services, I get re-imbursed. I will be watching for your response!

  • GeoffBroad78 Geoff Broad (@GeoffBroad78) reported

    Hi @virginmedia my tv and WiFi is down. Can’t access app either. Can you help please? Based in Cardiff

  • AMontguire Andrew (@AMontguire) reported

    @jheff85 @virginmedia I got that too same with the Service checker link they sent

  • Emma81UK Emma Knox ⚒🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒️ (@Emma81UK) reported

    @virginmedia Your website is also down and the 150 from a virgin media phone line is also not working

  • graemej8771 🏴󠁧󠁢󠁳󠁣󠁴󠁿GraemeJ🇬🇧 (@graemej8771) reported

    @virginmedia I'm ka8 it's down too tv just went blank

  • Toucannplay Toucan (@Toucannplay) reported

    Looks like there’s a complete blackout at virgin media everything has crashed including their website and communications #virginmedia

  • HamdonMart Martin McConachie (@HamdonMart) reported

    I'm sure people are probably aware but the current outage of @virginmedia TV is nationwide, not locally. They are aware & are working on it.

  • katwitch2306 kathy howard (@katwitch2306) reported

    @virginmedia Omg yet another problem 😡😡😡😡

  • safc777 david wardle (@safc777) reported

    my @virginmedia is down in south shields.