Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91, B90 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Solihull, Oldbury, Walsall, Coventry, Redditch, West Bromwich, Sutton Coldfield, Wednesbury, Willenhall, Smethwick and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Royal Leamington Spa |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
Lacie_Adams
(@Lacie_Adams1) reported
from
West Bromwich, England
Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?
-
Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?
-
blaster66
(@blaster1966) reported
from
West Bromwich, England
@virginmedia All OK now but didn't have any service for 12 hours
-
Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
-
Simon Ryan
(@SimonRyan2) reported
from
Coventry, England
@MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin
-
Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?
-
Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Nokia 2.3 isn't on the drop-down box
-
Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!
-
Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
-
Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly
-
JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia @vmbusiness What's the betting VM blame covid for pathetic support
-
Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.
-
Steven 'STIG' Jones
(@stevejones88) reported
from
Birmingham, England
@virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.
-
Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks
-
Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.
-
Shay
(@organised) reported
from
Coventry, England
Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
-
James Kerr
(@james_h_kerr) reported
from
Studley, England
@KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.
-
Tara-Louise Swann
(@SwannTara) reported
from
Birmingham, England
@virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
-
JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sanj Sharma
(@SanjSharma195) reported
@virginmedia Left Virgin after years of awful service. Disconnected thankfully on June 2nd 2021, however still have not received my £33.78 refund. Have called over 10 times now and was told a manager would call me back today and they haven't. Disgusting. Next stop ombudsman.
-
Robert
(@Robert35351904) reported
@virginmedia Do not go with virgin. We just moved home and they can't provide us with a service so they charged us a cancellation fee. We wanted to stay with them and they said they couldn't provide our are. They said its in their terms and conditions. We was with them for 3
-
Kirsty Marks
(@ThYorkshireLass) reported
@virginmedia Sorry but wrong. I’m a website developer by trade. Your tech team if they are doing and debugging your website correctly and EFFICIENTLY will have test accounts to reset passwords and test functionality that is NOT WORKING!
-
Paul Godfrey
(@PaulG5000) reported
@virginmedia The agent knows nothing about my issues..
-
That_Lad_Hayden
(@LadHayden) reported
@virginmedia @EGX I'm more concerned about when you're going to fix the ******* outages happening across the country.
-
Chris
(@manc99_chris) reported
@VirginMediaCorp @virginmedia I spent 1 1/2 hours on phone to 6 different people yesterday. Won't send anyone out until Friday, despite explaining to them I have to work from home and rely on broadband. Wasnt told I'd need a VM socket when signing up. No after sales support (2/2)
-
Dan Nulty
(@NultyDan) reported
@virginmedia Internet and TV down all day so far. Working from home using you lot has to be one of the most frustrating experiences.
-
Kirsty Marks
(@ThYorkshireLass) reported
@virginmedia It shouldn’t have to be account specific as my friend was experiencing the same problem as I asked her to try it! Forget it, useless conversation
-
jamie
(@xjamierobert) reported
@virginmedia @burgey_96 You was more than happy to terminate my contract without fee under the exact same circumstance, after I spoke to one of your colleagues over Live Chat. Why aren’t you giving the same treatment here?
-
Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.