Virgin Media Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Willenhall, West Bromwich, Redditch, Smethwick, Walsall, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Lofty
(@Lofty633) reported
from
West Bromwich, England
@virginmedia Hard to make a claim when there was no actual incident to cause the failure!
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Lee Greenhouse
(@Baggielee80) reported
from
Halesowen, England
@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous
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Arty Mikey Illustration
(@Arty_Mikey) reported
from
Birmingham, England
@virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Andy
(@a_Muss60) reported
from
Cubbington, England
@virginmedia According to the status there are no issues.
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Kathleen Devlin
(@Sweetkatexx) reported
from
Birmingham, England
Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia
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Rajeev Bhardwaj 🇮🇳
(@rajeevlochanb) reported
from
Coventry, England
Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Perschky
(@Darrenperschky) reported
@virginmedia my new TV package isn't showing my new channels 24 hours after an engineer visited. I can't get through to anyone to talk. Help please!!!!
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Paavan
(@p44v9n) reported
@virginmedia Hi NL. In my previous correspondence with Virgin Media on 23/7/22 the customer service agent I spoke to said they would email me to confirm the contract would be cancelled at the end of its term (6/9/22). I have not yet received an email confirmation — please can you send
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steve
(@steve1974YNWA) reported
@virginmedia is there an issue again in Burton on Trent DE15 area?
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Mickey
(@Mickey12430832) reported
@virginmedia Absolutely appalled by the service received from you guys, you should be ashamed of yourself. I have decided to to cancel with you completely and go with another service provider who answers the phone, calls back when said and speaks to me with a bit of respect!
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Andy Elliott
(@andywrites) reported
@virginmedia Help me choose button gives a list of the differences between the extender and repeater but no options to request either.
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Sarah Farley
(@SarahBarker2) reported
@virginmedia I repeat it was reported yesterday and now waiting a week? We work from home? No work no pay? No bill payed to you? Are you going to pay my mobile phone bill that I having to tether off? I am paying virgin for what??? No service?
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Jamie Buckingham
(@JamieBbucko) reported
@virginmedia absolutely useless telling me you cant send someone out to fix our broadband until Tuesday what an absolute joke and how pathetic, useless company !!!!!! So close to leaving @virginmedia
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Ethical Tech
(@Ethical__Tech) reported
@virginmedia, you charge us, your old customers, double for the broadband compared to new users and now not picking up for days when we want to cancel our contract with you? #poorservice #virginmedia #richardbranson
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Ray 🦅 🏴
(@raystratman) reported
@virginmedia 1/2 - No, impossible to get a live voice on phone, or non-auto responses online chat or text. The issue is the text - nothing to do with a ‘move’ (that’s a different issue!). I’ve no idea what ‘migrate on Monday’ means. When engineer was here actually doing the the work on 4/7 …
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NerdRants
(@NerdsRants) reported
@virginmedia You treat loyal customers like crap 💩 I have a “promotional” discount that up until next month JUST to get the privilege of having the same price of new customers… And yet one month earlier you increase the price unilaterally some more without any notice.