Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B90.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 01/10/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Royal Leamington Spa, West Bromwich, Walsall, Coventry, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Wednesbury, Nuneaton, Halesowen and Willenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Total Blackout
United KingdomBirmingham E-mail
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • bicovico victoria nicholson (@bicovico) reported from Solihull, England

    @virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    @virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia Internet for the past 3 days has been absolutely awful!

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    Come on @virginmedia sort out your sky sports red button service not working

  • essjayarr Samantha 🤶🏻 (@essjayarr) reported from Coventry, England

    It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB

  • kchawla81 Kapil Chawla (@kchawla81) reported from Coventry, England

    @fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom

  • roachie1969 Jeff Roach (@roachie1969) reported from Solihull, England

    @virginmedia what are the customer service hours at the moment?

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    What’s happened to the Sky Sports Red Button service @virginmedia ? Not working

  • essjayarr Samantha 🤶🏻 (@essjayarr) reported from Coventry, England

    Think the issue is with Virgin Media now... Sky gang seem to have stuff working again. Fingers crossed Virgin sorts itself.

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

  • kchawla81 Kapil Chawla (@kchawla81) reported from Coventry, England

    @PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...

  • EmmaJaneWylde Emma Jane Wylde (@EmmaJaneWylde) reported from Coventry, England

    @Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia That service is useless it makes up things that isn’t the question I ask

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    @RobGyde @BenjaminLipman Not working on virgin media

  • alexlowe95 Alex Lowe (@alexlowe95) reported from Birmingham, England

    @virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?

  • Ade1701 Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @Mattplaysgames7 @virginmedia Looks like the Erdington area is down

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    @debnelson1964 @virginmedia Not working for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RedJesseLtd Red Jesse (@RedJesseLtd) reported

    @virginmedia @virginmedia service is worse.. again... with zero helpful customer service. good news is I can get out of this deal next month.

  • badboyjunglist Ross Cooper (@badboyjunglist) reported

    @virginmedia Hi, can someone tell me when broadband services will be restored in London N8? It’s been down for 24 hours now and I’ve been told it could be another 24 to 48 hours still. What kind of fault takes that long to fix?!

  • sonia_newton sonia newton (@sonia_newton) reported

    @virginmedia Big up to amir (who I spoke to before your 2nd team) and the engineer but the rest of your customer service is diabolical.

  • Edduknow edd (@Edduknow) reported

    @virginmedia I am messaging you because virgin status said nothing, broadband down as well as phone line. No communication from virgin to confirm verify any issue. I can't contact virgin via phone. Complete lack of communication. This has been the same communication every time this happens.

  • nicos_nick1geo nicos georgiou (@nicos_nick1geo) reported

    @virginmedia Ridiculous service! The green Wi-Fi sign keeps flashing during the day at random times whilst we are trying to work and kids trying to educate via the school online zoom calls! And I’m paying £40 for the privilege of which is daylight robbery! I need to fix ASAP

  • Jxnnmay Aiko (@Jxnnmay) reported

    @virginmedia How does it make sense to force your consumers to pay for a service that they won’t be receiving. All of the other networks have this as a Claus but virgin is the only one vindictive enough to not. This is not fair and it is especially not fair in this precarious and trying time.

  • InTheShite We Are In The **** (@InTheShite) reported

    @virginmedia Its back up and running now. It tends to go down and have many issues between 7-9pm the majority of the time i have issues. Pressing the WPS button on my router waiting 10 mins and then resetting seemed to work eventually

  • Zachclose2000 zach close (@Zachclose2000) reported

    @virginmedia Slow speeds and the internet keep cutting out

  • DannyCassidy4 Danny Cassidy (@DannyCassidy4) reported

    Yet again no resolution from #VirginMedia another engineer and the worst customer service ever

  • Zachclose2000 zach close (@Zachclose2000) reported

    @virginmedia I having the problems I always have been having since we joined