Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, West Bromwich, Solihull, Royal Leamington Spa, Sutton Coldfield, Coventry, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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ooom
(@MidWorldMo) reported
from
West Bromwich, England
@SammyDamage Virgin media are an expensive shit show of a service I just want a 'strong and stable' WiFi signal in my bedroom. (See what I did there 😝)
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Steve Valentine
(@SJV1957) reported
from
Warwickshire, England
@virginmedia you are next to useless. Broadband playing up all day and virtually unusable - phone up and when eventually get through to someone, they say they will do some checks, put me on hold and then after 15 minutes hang up! Pathetic
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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Ewan Davis
(@WoodcoteEwan) reported
from
Royal Leamington Spa, England
@vmbusiness you seem to have a major outage but I can find a status page with information on your website
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia The service has dropped out several times and is out now. There are no reported outages for our post code and when I run your test it finds no fault. I’m resting on a wired Ethernet connection so it’s not the WiFi.
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia Internet out again at 21:54, the fifth or sixth outage since 19:50. Going to call it a night and go read a book. Hope fully better luck with this whole inter webs thing tomorrow. So glad the country is not pinning its hopes on digital technology.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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Ryan Taylor
(@rtaylorr10) reported
from
Coventry, England
@virginmedia woke up with no wifi connection and when I tried to connect it back on settings, it said incorrect password. Don’t know what happen, last night was working just fine. Anyone had the same experience, would appreciate any help.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Havster
(@the_havster) reported
@_chrismcintosh Similar issues with Sky Q, eventually got someone in to run CAT5 cabling and tuned off WiFi on the Sky boxes. Problem solved until the Virgin router stopped issuing an IP address. @SkyUK and @virginmedia a total joke individually and together a complete ****-up. Shameful !!
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Andy Lorenz
(@andy_lorenz) reported
@virginmedia 0800 183 6403 04 Mar 15:57 0800 183 6403 07 Mar 13:54 0800 183 6408 08 Mar 13:53 0800 183 6408 09 Mar 13:52 0800 183 6408 16 Mar 16:46 0800 183 6408 23 Mar 18:17 0800 183 6411 24 Mar 16:36 0800 183 6411 25 Mar 15:58 That's not customer service, that's HARASSMENT. @Ofcom
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Joe Benson
(@joe21benson) reported
@virginmedia I hope so, this is now the fourth day in a row that the customer relations team have failed to get in touch.
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Iain Wright
(@IainWright74) reported
@virginmedia any ideas why our tv service won't save our app login details? If i use iplayer i need to login. Netflix? Login. Back to iplayer? Need to login again. It's getting really frustrating!
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CFC_SW6 ⭐️⭐️
(@AlfR_SW6) reported
@DonkTrading 1/10 worst fifa by far being on virgin media wifi doesn’t help either
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Keith Black
(@keithbblack) reported
@virginmedia Customer 810765301 Area Ref 18. 01752705010. You sent a letter about my landline stating you needed to set up something for the home phone or it would be cut off. You did not attend. I need this done as i am 90 years old and cannot be cut off. HELP!
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Rainbow
(@RainbowBee7) reported
@virginmedia No I haven’t but my daughter is with Virgin too and having lots of problems too. Today (Friday) has been really bad in Raunds, Northamptonshire.
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Nij
(@Nijman44) reported
Virgin broadband and TV down again. This is the second outage in a few weeks in my area. No warning no nothing. Virgin are so poor. #virginmedia #virginbroadband
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FITZER 🇺🇦
(@richiefitz31) reported
@Darransull86 Lucky your not a hurling fan😭 they need to give it virgin media and others. Rte had the chance and never captured it
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??