Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Solihull, Royal Leamington Spa, Sutton Coldfield, Coventry, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@debnelson1964 @virginmedia Not working for me
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia WiFi gone are you having problems ?
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
What’s happened to the Sky Sports Red Button service @virginmedia ? Not working
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
Come on @virginmedia sort out your sky sports red button service not working
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
Think the issue is with Virgin Media now... Sky gang seem to have stuff working again. Fingers crossed Virgin sorts itself.
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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Emma Jane Wylde
(@EmmaJaneWylde) reported
from
Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@RobGyde @BenjaminLipman Not working on virgin media
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kimberley Morris
(@Kimmy_CPFC) reported
@virginmedia 2 weeks or so. It started with a full outage last month. Engineer changed switch in electricity box outside. Came back on and Keeps going off intermittently for two weeks.
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Darwex.exe
(@darwexeu) reported
@virginmedia @NetflixUK Ur wifi is sooo bad im so excited to get a new provider
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Ann Elliott 💙
(@annelliott2017) reported
@virginmedia DISGRACEFUL BEHAVIOUR FROM YOU. NOT INTERESTED IN CUSTOMER SERVICE. CANCELLING ENGINEERS WITHOUT TELLING US. THEN GIVEN A DATE FOR 7TH DEC. GREGOR FROM MOTHERWELL CENTRE, YOUR CUSTOMER SERVICE NEEDS WORK. AVOID, AVOID, AVOID.
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Sawan J
(@SawanJ1) reported
@virginmedia A customer wants to speak to a human and when I am expressing my concern here why you are asking me to do various other things. How can you resolve a problem over a text? that shows how much efforts VM is putting to fix things.
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Jessica Gracey
(@JessicaGracey3) reported
@virginmedia 48 hours and the complaint still hasn’t shown in my account. Makes you wonder if virgin media even care about their customers or just like to rob their money
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Papa4ways
(@Disabled_Scot) reported
@O2 @GoodThingsFdn @virginmedia I wouldn't trust O2 to have anyone connected by Christmas, never mind any time, it's only taken 52 hours so far, & O2 have not yet connected my number to my mobile, & they think this is the best way to treat new customers, I'm thinking the cooling off period might come in handy
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CliveTrue@ecoevo.social
(@clivetrue) reported
@virginmedia Yes - this is a new contract - switching to virgin (or trying to). Is there any number we can call to find out if/when an engineer is coming? Otherwise we will have to terminate the pre-contract and remain with current supplier. We need the service to work from home
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Nushy C 💙 #FBPE
(@NushyC) reported
@virginmedia Got the hub 3 and fitted it last week… it’s very intermittent. I can’t seem to raise a fault online. Can you help?
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stgnats
(@stg_nats) reported
@virginmedia Internet still down, been down since 9pm last night, checks on the website are down and restarted hub which didn't work
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eduardo b. perez
(@Edper7156) reported
@chrisn5942 @virginmedia Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.