Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 02/10/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Oldbury, Royal Leamington Spa, West Bromwich, Walsall, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham E-mail
United KingdomCoventry Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @MrPaulTreadwell @virginmedia @Ofcom I’ve just spoken to a very rude lady in retentions. Have been lied to, apparently I was on the internet all day yesterday, I was in the office.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    @virginmedia problems with my phone line in B9 Birmingham.

  • Kagey_infohub Kate Gordon (@Kagey_infohub) reported from West Bromwich, England

    @virginmedia I'll check, but slow connection and frequent drop is ongoing. We looked at switching but didn't move as not enough confidence in alternative ISPs tbh.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.

  • foraneasylife Richard Baily (@foraneasylife) reported from Solihull, England

    Waiting over 22 minutes thus far for @virginmedia to answer phone, as I have no broadband service. Service suddenly went when watching catch up tv. 🙄

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Did you notice the "again". On average it's down 2 days a month.

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @stephanemassey @VirginMediaCorp You should leave Virgin Media, I can pretty much guarantee the service won’t improve and you’ll be left with no internet on a regular basis.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @BFILeigh @virginmedia @SkyUK I don’t know you but Virgin Media as a company are so bad they look Sky look amazing. If you can cancel and find an alternative I’d do it.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @virginmedia B744LG my neighbour is also having issues. Internet keeps dropping out so there’s clearly some sort of intermittent fault. I’ve wasted 45 mins on the phone trying to report it.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @Cee_langie8852 @virginmedia Yes, they are useless. No service most of yesterday and as of 0530 this morning, no service again. I’ve spent hours waiting to get through to the technical team. It’s time @ofcom got involved.

  • licklemouse Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @virginmedia tremendous service had problems with my tv service for 3 weeks now which you still haven’t sorted and now you put my bill up and to try and sort it all out I’ve now been on hold for an hour shocking

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @MrCMorley @virginmedia If it’s anything like the ongoing outage in Four Oaks they won’t bother to contact you. I checked they had my correct details and I’ve had no updates. I’ve now cancelled my contract.

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia Thanks for replying! The green light keeps flashing which its never done - we had an outage in B14 yesterday- my internet is working and we have rebooted but its still flashing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LaPetiteJane Jane Foster (@LaPetiteJane) reported

    @virginmedia Any chance we are going to get TV service back in Blackpool? Lots of new programs on at Christmas and zero channels available. What exactly are we paying for at the moment?

  • AlanAudioMan Alan AB 🗣🎙 (@AlanAudioMan) reported

    @virginmedia @_RichEvans Hi - I'm also a new customer, no live TV on my set top box. Just found out I've got a Hub 4 when I'm paying for the Volt Gig1 and should have a Hub 5. What's going on Virgin Media? Terrible service.

  • Bruce94142897 Bruce (@Bruce94142897) reported

    @virginmedia Yes and saying should be fixed by 29th Not a chance am I missing sports over the Xmas cause if I do Use won't be getting 1 penny from me u can shove the service

  • pulhamfish Andrew (@pulhamfish) reported

    @virginmedia So far it’s just short of 18 hrs … And I’ve been told no compensation for the loss as virgin media TV can be viewed on “ other” platforms… that’s a poor excuse … quick enough to take the money .. but very reluctant to offer a solution.. apparently I can’t cancel my contract 😡

  • ElaineBateman15 Elaine Bateman (@ElaineBateman15) reported

    @virginmedia awful awful service

  • Diane6646 DiBi ツ (Diane) 💙 (@Diane6646) reported

    No virgin media tv channels since 4pm yesterday. Outage all over Blackpool and the updates keep changing times of when it'll be fixed. Now it's at 6pm today!? Had my bill too, what a joke! I wouldn't be bothered but Xmas is the only time there's stuff I want to watch. 😡

  • jorrobertson12 Jo Robertson (@jorrobertson12) reported

    @virginmedia Aye! Problem in area. Not new, not resolved. It's the business of @virginmedia to provide reliable services. Money taken, problems given

  • DannyLeeDawber Danny Lee Dawber  🏳️‍🌈 (@DannyLeeDawber) reported

    @virginmedia Well I hope it gets fixed as I've got stuff recording that's obviously gonna fail now I hope there's compensation for this cause its ridiculous

  • ElaineBateman15 Elaine Bateman (@ElaineBateman15) reported

    @virginmedia we have even offered to go to our local depot and pick a hub box up! I expect if we were new customers this would be sorted out. Look after your existing customer Virgin Media

  • jamespropmaker Jamespropmaker✂️ (@jamespropmaker) reported

    @Dadros3 @virginmedia Wow that's bad. Time to change me thinks.