Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 02/21/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Rowley Regis, Warwick, Halesowen, Birmingham, Oldbury, Walsall, Redditch, Coventry, Solihull, Sutton Coldfield, West Bromwich, Royal Leamington Spa, Wednesbury, Nuneaton and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomRowley Regis Internet
United KingdomWarwick Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Ciaran_Beatty VOODOO 🇬🇧 (@Ciaran_Beatty) reported from Coventry, England

    @virginmedia internet has gone down again when will this be fixed ??

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia No internet in B38. Any problems?

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    Oh what a surprise @virginmedia is down again 😡

  • WyantWyant 🦁Michael Wyant 🦁 (@WyantWyant) reported from Atherstone, England

    @virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia It says no known issue but the faults intermittent

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia Yes the problem has been ongoing for the last 2 weeks

  • rachel_manning1 rachel manning (@rachel_manning1) reported from Solihull, England

    @virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia I have says no issues but it’s intermittent

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia hi how do I order a new remote control mines not working and I have replaced batteries

  • Happysmiler64 Sue Hartley RGN 🌈 (@Happysmiler64) reported from Solihull, England

    @virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker

  • jaward916 Jonathan Andrew Ward (@jaward916) reported from West Bromwich, England

    Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

  • Neil982 Neil T (@Neil982) reported from Willenhall, England

    @virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?

  • KarenPerry7 *KP* (@KarenPerry7) reported from Willenhall, England

    @Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia taking a long time to answer got an issue that needs to be resolved over the phone

  • hughesagoodboy Mark Hughes (@hughesagoodboy) reported from Birmingham, England

    Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DiTamboly DiTam (@DiTamboly) reported

    @virginmedia Another of tech support guy in the UK, “Andrew working from his home in Sunderland” said that there are ongoing broadband issues in my area since 27 Nov and will be fixed by 25 Jan! He promised he’d apply compensation but has done nothing! Usual shabby customer service!

  • RajBhanderi15 Raj Bhanderi (@RajBhanderi15) reported

    @virginmedia This is my problem.

  • DiTamboly DiTam (@DiTamboly) reported

    @virginmedia Oh yes you are! This is typical @virginmedia service! A service issue that’s ongoing for over two months! Customers given confusing and incorrect information! An incompetent customer service team! I’ve already asked for compensation but no action yet. The whole thing’s a mess!

  • hikmat3 Hikmat (@hikmat3) reported

    @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008753323. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 21/01/2021 20:00:00. The Virgin Media

  • markmacnicol Mark MacNicol (@markmacnicol) reported

    FAO @virginmedia please switch your phone on 0345 454 1111 (your main UK customer service number) currently getting ‘This person phone is currently unavailable please try again later.'

  • Jenn148 Jennifer Steele (@Jenn148) reported

    @virginmedia is the phone number for your complaints department offline because it takes over 3 months to connect all new customers? ...we still don't know when you're coming either, the update in December that was promised never came...

  • SophLW Sophie Wilson (@SophLW) reported

    @virginmedia trying to get through to your customer service but keeps saying cannot connect call. Should be getting 200mbps but I’m legit only getting 7.6-20mbps wtf

  • xMcMurderface Ruth Dingley (@xMcMurderface) reported

    @virginmedia Help! My WiFi is not working and we really need this for homeschooling and work today. I rebooted the Hub but WiFi is not visible and we cannot connect to it. I'm in the G21 postcode, area 28. TV and broadband works fine. Only the WiFi is affected

  • Nicola21678132 Nicola (@Nicola21678132) reported

    @virginmedia Would a more updated hub not be a better solution to all these problems?

  • BewitchedBB Clare Leybourne (@BewitchedBB) reported

    @virginmedia Thanks, I’ll do that - any advice as to how I can get some help with the general conncectivity and the unstable connection? I’ve tried and tried to get through on phone and the chat service doesn’t do that. My zoom lesson this morning was a disaster!