Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Solihull, West Bromwich, Oldbury, Walsall, Wednesbury, Sutton Coldfield, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	32 minutes ago
Birmingham	Internet	36 minutes ago
Birmingham	Internet	3 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Kev Maslin (@kevmaslin) reported 27 seconds ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Brian Cape (@BrianMCape) reported 3 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 6 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 7 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  W1NGNUT (@Rob_Hicks) reported 9 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 12 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Stuart McCullagh (@stumccullagh) reported 18 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  hayley chapman (@haychapperz) reported 20 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 21 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Garry (@paragaz) reported 28 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Hamps (@F1Dweeb) reported 31 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  ch Saqib (@saqibsvideos) reported 32 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  IAACCTV Limited (@iaacctvuk) reported 34 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  James (@JMEden_97) reported 35 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Martin Wilkinson (@MartinWilko) reported 38 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Alex Barker (@amancalledalex) reported 40 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 42 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 9 minutes ago

  A man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses.  More on Virgin Media PLAY.

• 
  Andrea Jones (@Ang_Jones72) reported 10 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

• 
  Connor Wilson (@ConnorTWilson) reported 11 minutes ago

  Virgin Media wifi is just **** innit

• 
  Rach A (@Rach_EL_1982) reported 13 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Edward Clements (@eddie10oo) reported 13 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  Pedro Montes de Oca (@montesdeocapj) reported 20 minutes ago

  I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

• 
  Steve (@Northvein) reported 22 minutes ago

  @virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 22 minutes ago

  @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 23 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Robert Grieve (@robert_grieve) reported 24 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺