Virgin Media Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Solihull, Oldbury, Sutton Coldfield, Walsall, Rowley Regis, West Bromwich, Royal Leamington Spa, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Coventry |
Internet | |
| Birmingham |
Internet | |
| Solihull |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia So now over 2 hours later 3 different departments none of which can help and back on hold again!! Complete and utterly joke! #poorcustomerservice #virginmediajoke #dontcare
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please explain the major problems you are reporting on your recorded message when I call 150?
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Andy Simm
(@simmy66) reported
from
Royal Leamington Spa, England
@virginmedia Hi. We have a second V6 box which is struggling to stream stuff. Network is fine and connection in room where it is also fine. Have tried restarting but still struggling. Any suggestions please?
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia No update listed but when I call you I get an answerphone saying you have major problems at the moment!!
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia why is your #CustomerService so very poor!! Had an issue and called you charged £10 for the call. Complained... no reply... 28 days later email not addressing the issue with the closure hope this solves your issue if not call us... same number charged on previously!!
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia This is the third day of no service...
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please just let me know what the "major problem"is that you report on the 150 number recorded message?
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia It says that the signal strength is great.... which it normally is apart from the 10 times it drops throughout the day!
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
Can I ask if anyone else has problems with their @virginmedia wifi?? We both work from home and are on calls most of the day however our wifi drops at 5 past the hour EVERY HOUR - EVERY DAY 😡 Meaning it takes 5 minutes to reload and recall people or rejoin meetings!!
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Effie Fenton
(@effiefenton) reported
from
Edinburgh, Scotland
@virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?
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Sean McDougall
(@seanmcd07) reported
@virginmedia An assortment of issues. Appreciate you asking, but rather than explaining them on repeat to the Nth social media / whatapp / webchat / phone agent, I’d rather just speak with CR and speak with them. Been chasing you a lot about it so far and silence despite requests 4 call back.
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Simon Drake
(@imsimondrake) reported
@vmbusinesshelp @vmbusiness I hope you're joking - I've spoken to that team four times already, each person rude and/or unhelpful.
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Sarah Budd
(@budd_sarah) reported
@virginmedia That link takes me through to check the service status in my area. I can't access my virgin media online account as you haven't managed to actually install my broadband yet. I'm not a new customer, I've had VM for several years. I've simply moved house.
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🦒
(@clvtno) reported
@virginmedia I have checked the status checker, which always says the connection is fine, but this is an issue that has been going on for months.
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Gavin Murray
(@GavinMurray1996) reported
Why is @virginmedia so utterly crap!?! Had internet installed from @virgin a week ago and it's already cutting out multiple times an hour on every device, its an absolute disgrace! 😡😡😠
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John McQuillan
(@Jmcquillan84) reported
@virginmedia Who can I speak to about getting my complaint escalated? You still haven't sent an envelope and your site won't let me order a new one. I'll just bin the router at this rate and I'm not paying the charge you've added to my account
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Chris
(@bigbluewolf_) reported
@virginmedia Is it possible to have a new remote for the 360 box sent to me? The current one has a problem with the OK button not working all the time.
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Exhaustipated Mama🏴🐒🦄🦁
(@gryffenstrong) reported
.@virginmedia Hi guys - are you doing any fiber works with Circet KN within Glasgow G53? We have abandoned plastic barriers causing issues and need them removed but having to work through companies to find out who!
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Sebastian
(@sebbiechu) reported
@virginmedia Is there some sort of compensation or something? This is the 2nd week this is happening. It's not even a one-time thing its constantly in my area. How can engineers not simply fix the problem and leave it alone?