Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, West Bromwich, Royal Leamington Spa, Solihull, Walsall, Willenhall, Redditch, Smethwick, Sutton Coldfield, Coventry, Nuneaton and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
Come on @virginmedia sort out your sky sports red button service not working
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia WiFi gone are you having problems ?
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John Stanton
(@Stanton_J) reported
from
Solihull, England
@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@RobGyde @BenjaminLipman Not working on virgin media
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
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Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
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Emma Jane Wylde
(@EmmaJaneWylde) reported
from
Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
What’s happened to the Sky Sports Red Button service @virginmedia ? Not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@JoeC94_) reported
@virginmedia yes ive tried everything, i asked for a booster upstairs ages ago and never got one, they said they would send one and never recieved it, but when my friend rings he gets one ... makes no sense
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Yudhi B
(@thatboyyudhz) reported
@virginmedia Yeah service status has indicated that it’s been down for 2 days #shambolic
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Roy Watson
(@RoyWats09829184) reported
@virginmedia @dbl4k N16 North London, broadband down since 0730. Just been told it won’t be back on until 1930. What is going on Virgin???? I have to work!!!
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Dave Thorn
(@AFCMan_Uk) reported
Lol, VirginMedia scam callers are pathetic. (Blatantly Indian woman) "Hellow sir, how are you today? I am Angelina calling from Wirgin Media. I am seeing that you are having many problems with your internet"
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Jane Kiernan
(@DorothyGale1979) reported
@virginmedia why do you offer to deduct money from a bill, then not do it, then take 2 hours to reply to a complaint to tell us to go away, then never respond to our follow up. This is how you lose custom, you lied from the day we signed up. Cannot wait to leave.
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Jane Kiernan
(@DorothyGale1979) reported
Anyone else have an awful time with @virginmedia - I feel that we were completely miss sold. We’ve spent hours of our lives in call queues. The fibre internet has always been patchy, tv recordings not working, tivo box died. You’re always made to feel like your just a hassle.
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Astrrix
(@AstrrixFn) reported
VIRGIN MEDIA IS THE WORST ******* PROVIDER @Virgin
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Marta Palacio
(@MartaCuriosity) reported
@virginmedia More than 4 hours already without service @virginmedia
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TooEasyMatee
(@TooEasyMatee) reported
@virginmedia iv been having intermittent connection now for couple days what is going on with your service recently
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Richard Simmons
(@RichardJSimmons) reported
@virginmedia Received that yesterday, no updates, it's been over a week of issues now, pretty frustrating!