Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Walsall, Solihull, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Redditch, Sutton Coldfield, Warwick, Rowley Regis, Oldbury, and Royal Leamington Spa.

City	Problem Type	Report Time
Birmingham	Total Blackout	10 hours ago
Birmingham	Internet	1 day ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	2 days ago
Coventry	TV	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Evan Davis (@EvanD) reported 38 seconds ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Brian Cape (@BrianMCape) reported 3 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Mathew (@all_day_) reported 8 minutes ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 9 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Evan Davis (@EvanD) reported 16 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Rob Chipman (@robchippyman) reported 22 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Gordé 🦩 (@ReissOmari) reported 25 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Martin Price (@mrmjprice) reported 25 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Jot Shoker (@jot_shoker) reported 32 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Beard Punk (@BeardPunk) reported 33 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 34 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Gordé 🦩 (@ReissOmari) reported 40 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Gordé 🦩 (@ReissOmari) reported 44 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Evan Davis (@EvanD) reported 48 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Gordé 🦩 (@ReissOmari) reported 55 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Satish Danny Paul (@________Danny) reported 58 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Neil Simpson (@nippa77) reported 58 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marce The Moose (@Marcethemoose) reported 5 minutes ago

  @virginmedia no broadband. Customer service says no engineer can do until Monday but we work from home. Also no email confirmation of appt on Monday. Are they even booked?

• 
  Susan Harding 🩵 🇬🇧 (@SusanHarding28) reported 5 minutes ago

  @Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media 🙄

• 
  Gooner85 (@Arsenal_18886) reported 7 minutes ago

  @D4N7O @virginmedia It’s not working on sky either

• 
  John Bird (@John_L_Bird) reported 10 minutes ago

  @virginmedia skysports+ not working for the first league fixtures of the season?

• 
  Caroline (@finn33) reported 10 minutes ago

  @virginmedia I’ve done the trouble shooting steps. You’ve checked that I’ve paid my bills. Hence the comment about the engineer. I don’t need to give you any other details.

• 
  KevJ (@KevvyJ63) reported 13 minutes ago

  This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!

• 
  Jai Tan (@JayTinl33) reported 13 minutes ago

  @virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap

• 
  🖤 Nat 🖤 (@malfeasence_) reported 14 minutes ago

  Of course the internet isn't working and it won't be fixed till the 19th Virgin media gotta be the worst company of all time

• 
  Heinz Beanz (@Delveyboy) reported 18 minutes ago

  Why @virginmedia should not use foreign call centres. Me: my contract is up on th 17th September and I want to cancel. Virgin: ok no problem Me gets an email: your service will be disconnected on the 17th August. FFS.

• 
  William Taylor (@SharonTayl43839) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV31 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies