Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B92 and B90.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 12/29/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Nuneaton, Sutton Coldfield, Halesowen, Oldbury, Wednesbury, Coventry, Royal Leamington Spa, Solihull, Walsall, Redditch, West Bromwich, Willenhall and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomNuneaton Internet
United KingdomBirmingham E-mail
United KingdomBirmingham TV

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • Covlad459811 chris (@Covlad459811) reported from Coventry, England

    @Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • oftherain Iain Gorrie (@oftherain) reported from Coventry, England

    @virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FetchingDi Diane Clark (@FetchingDi) reported

    @StevenFawcett_ @virginmedia @OmbudServices And general service. So many issues.

  • russelllehman5 russell lehman (@russelllehman5) reported

    @virginmedia But the links they supply have already timed out when they arrive. I also do not have access to a phone line to call as my phone lines are down!!!

  • harrythepiano harrythepiano (@harrythepiano) reported

    @virginmedia ‘We would not be able to’ means ‘we can’t be bothered’. You are a global communications network. Why don’t you pick up, you know, a PHONE and do something proactive for one of those inconvenient cash-cows otherwise known as customers for once in your lives?

  • JasonPaulPark Black Lives Matter! (@JasonPaulPark) reported

    @virginmedia The price increase letter. I was originally calling because I'm only getting 1/5th of the speeds I'm paying for! I've been on hold forever and I've just developed an ocular migraine from the tinny screeching music that keeps looping. I'd hang up but it's been my whole morning

  • SimeonnnW Sim (@SimeonnnW) reported

    @virginmedia Connection is back to being intermittent, with no clear actual update as to why. Same issue as yesterday but you said this issue was resolved.

  • NothingBiHalves Daniel Howell, NothingBiHalves (@NothingBiHalves) reported

    25 minutes on hold to Virgin Media trying to cancel within our cooling off period. This is exactly why I should have known better than to sign in the first place.

  • willetpa Paul (@willetpa) reported

    @virginmedia Several different calls. There’s no problem. You can’t report a fault if you don’t have all your details. The 4G network is down for upgrade. It’s fixed. Try switching your phone on and off. A new SIM card will fix it. A week later - no SIM card. A new SIM card won’t fix it.

  • MummyToTheMax Mummy To The Max (@MummyToTheMax) reported

    @virginmedia decided to stay with you after I cancelled my contract with you last week. How to repay me? My Internets been down all morning. #annoyed

  • Nadine___tb Nadine Black (@Nadine___tb) reported

    @virginmedia As I have said, I've tried status checker. MANY times. I simply want to know if there is a known issue in the SG18 area.

  • russelllehman5 russell lehman (@russelllehman5) reported

    @virginmedia The whole system is down in the whole area.