Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Coventry, Solihull, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Sutton Coldfield, Warwick, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Birmingham	Wi-fi	9 hours ago
Birmingham	Wi-fi	12 hours ago
Birmingham	Total Blackout	13 hours ago
Walsall	Internet	1 day ago
Birmingham	E-mail	1 day ago
Birmingham	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart Henley (@HenleyStatic) reported 3 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Robin Johnson (@robintjohnson8) reported 11 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  Martin Wilkinson (@MartinWilko) reported 14 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Evan Davis (@EvanD) reported 14 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  Polly P (@paulinespelman) reported 17 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Phil Queenan (@philq001) reported 23 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Brian Cape (@BrianMCape) reported 23 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Beard Punk (@BeardPunk) reported 24 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  tarun (@tarun65170952) reported 26 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Satish Danny Paul (@________Danny) reported 31 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Stuart McCullagh (@stumccullagh) reported 41 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  John (@jfrncs_) reported 44 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Shelly (@shelleex5) reported 51 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 51 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Jot Shoker (@jot_shoker) reported 53 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Stephen Bennett (@Stephen12857059) reported 54 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 57 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Rees (@SamReesO) reported 9 minutes ago

  @Keiran_Mark @StephenP311275 @virginmedia Yeah I know but it doesn’t always work out that way. Especially when watching live sports like F1. They only give you highlights not the full programme. Actually just found out you can get SkyQ if you call them. But point is their customer care is no better than Virgin now.

• 
  Ryan (@SarkySodRyan) reported 9 minutes ago

  @virginmedia And given I'm already annoyed - don't ask me if I've switched it off and back on again. Of course I have. It still doesn't work.

• 
  Ade Luxton (@adelux68) reported 11 minutes ago

  @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today

• 
  Kevin (@1kevin010) reported 15 minutes ago

  @virginmedia My broadband is down, bn15 area, service status problem in my area, can you confirm please

• 
  Kathleen Peters (@kathleenp442) reported 19 minutes ago

  No sky sports+ working so missing the first match of the season. I see someone reported this 6 days ago. Will there be a reduction in charges on the next bill for the loss of this service....I doubt it. I await your response. @virginmedia

• 
  oldman (@gyoldsingleman) reported 20 minutes ago

  @virginmedia How does this help when u want to watch on tv ????

• 
  Jimmy Swanston (@jimswanstonlive) reported 22 minutes ago

  @EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks

• 
  Virgin Media News (@VirginMediaNews) reported 24 minutes ago

  Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old boy, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY

• 
  Sam Rees (@SamReesO) reported 25 minutes ago

  @virginmedia @eirwenjulia Perhaps… refund the downtime and fix it? That would be super helpful..

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 26 minutes ago

  So @virginmedia after 15 years as a customer for broadband don’t deem you worthy of a recordable 360 box if you want to use them as a sole provider instead of Sky and only offer a streaming box that won’t work if your internet goes down. #AwfulCustomerService #Sky