Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Walsall, Coventry, Oldbury, Rowley Regis, Wednesbury, Nuneaton, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Internet | |
| Birmingham |
Total Blackout | |
| Walsall |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous
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Arty Mikey Illustration
(@Arty_Mikey) reported
from
Birmingham, England
@virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Kathleen Devlin
(@Sweetkatexx) reported
from
Birmingham, England
Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia
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Lee Greenhouse
(@Baggielee80) reported
from
Halesowen, England
@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
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Andy
(@a_Muss60) reported
from
Cubbington, England
@virginmedia According to the status there are no issues.
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Rajeev Bhardwaj 🇮🇳
(@rajeevlochanb) reported
from
Coventry, England
Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Lofty
(@Lofty633) reported
from
West Bromwich, England
@virginmedia Hard to make a claim when there was no actual incident to cause the failure!
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Szmidt
(@sszmidt199) reported
@virginmedia I'm quite happy with 4G thanks & my phone doesn't do 5G! No point in investing if Customers are leaving and I thought the network was actually EE's.
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Eddie O'Brien
(@eddieobrien71) reported
@virginmedia Still doesn't answer the point that the service is not fit for what it advertises...The WiFi has been an issue with Virgin for years and customers end up having to buy items to fix the know issues from Virgin
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Inside Bodymoor Heath.
(@MemoryL66809557) reported
@virginmedia Mobile are putting their airtime prices up by 11.9%, does anyone know if you can cancel before the end of your contract, like with the TV?
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SoloBassSteve 🎧 🚵🏿♀️
(@solobasssteve) reported
@virginmedia I REALLY feel sorry for the people working in customer service at @virginmedia - I can't imagine what level of vitriol they must face from people livid at this shoddy messed up system and randomly massive charges added to people's bills...
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Sam
(@Sam_Rigg1) reported
@jimbook8 @virginmedia Yeah and I'll keep on complaining until they get off their arses and fix it
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Glen Ebbrell
(@glenebb) reported
@virginmedia and that is the link that doesn't work.. Settings > DEVICE MANAGEMENT > Manage my Sky Devices
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Saroo 🇮🇶
(@saoyeah) reported
@virginmedia Hi, trying to report a bereavement on Volt package but link to the online form is broken and been going round the automated options on the phone, making a difficult task even harder. I want to speak to someone about changing the package too. Can you help please?
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Eddie O'Brien
(@eddieobrien71) reported
@virginmedia Poor way to fix an issue when already paying over £90 a month for a service that fails to deliver
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Nat
(@Nat39475015) reported
@virginmedia This has been ongoing since teh 13th no reply online not even to my complaint - I need someone to contact me back you have doubled a vulnerable customers bill for no reason and have not done what u said you would
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Dave B
(@DBill147) reported
@virginmedia I tried, I was able to resolve my original issue but not my complaint. The service manager called Ahadh said that was all that could be done and he would not give me a deadlock letter or a copy of my file with the notes. Hence the question to @CISASUK