Virgin Media Outage Report in Solihull, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B92 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Oldbury, Walsall, Coventry, West Bromwich, Warwick, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 8 hours ago |
|
Redditch
|
Internet | 12 hours ago |
|
Oldbury
|
Internet | 15 hours ago |
|
Oldbury
|
Internet | 19 hours ago |
|
Birmingham
|
Total Blackout | 23 hours ago |
|
Birmingham
|
Wi-fi | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Victoria Leonard (@Vix_Leonard) reported from Birmingham, England@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Harrison Armstrong (@HalfEvilHomer) reported from Coventry, England@virginmedia Can you share an actual fix date for the service issue in the CV22 area....pushing it back a day at a time is really frustrating. Had no service since Thursday last week!
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Samantha (@Sammykins9486) reported from Birmingham, England@virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first
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Andy (@a_Muss60) reported from Solihull, England@virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.
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David Sheppard (@davesheppard72) reported from Solihull, England@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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Mark Steadman (@iamsteadman) reported from Kings Heath, England@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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♥ Karina Aura ♥ (@karriecheer) reported from Birmingham, England@virginmedia It says no known issues
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Andy (@a_Muss60) reported from Solihull, England@BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!
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Ken Hawkins (@BlytheMatters) reported from Solihull, EnglandPatience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Mark Steadman (@iamsteadman) reported from Birmingham, England@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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Jon Castle (@JonCastle71) reported from Coventry, England@virginmedia No. Customer Services telling her she needs to go collect a new hub from a petrol station, which will be pointless when the issue is likely to be your network,
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Nigel Walters (@walters_nigel) reported from Birmingham, EnglandStill no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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Edward King (@A7ESK) reported from Cubbington, England@virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .
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Deb Lord (@Deblord1) reported from Solihull, England@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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julie (@Brummie_Girl) reported from Birmingham, EnglandHey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Draw my Town (@drawmytown) reported from Coventry, England@virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.
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Smartlyte (@Smartlyte) reported from Birmingham, England@virginmedia no internet, no support, what a disgrace
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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Jamie Fearn (@FearnLspp) reported from Coventry, England@virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne Lane (@ylane2) reported@virginmedia appalling customer service. Web chat at 2 hours 20 mins. 4th adviser, a manager, appears to have gone AWOL. 20 mins since last msg. No resolution.
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Nina&Nuno (@the_Fonsecas) reported@virginmedia @lavalarue Surely having to pay for things like very expensive nursery fees so my little one can have daycare and I can work and pay for all my bills, and also provide for my family isn't being taken into consideration as a very loyal customer who recommended @virginmedia to so many friends
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F Von Bickhammer (@vonbickhammer) reported@virginmedia It appears we have hit a new low... Apparently having a broken VM services box now off the wall internals exposed to elements is not something that needs to be fixed... It needs a customer complaint to be raised 45mins in and still waiting to complete.... Really VM?
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Failure (@Joseph344760222) reported@therealnickhope @virginmedia @bt_uk my wifi has been down for 2 hours
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robert de'ath (@rob_death84) reported@virginmedia since virgin media started piggy backing off of vodafone my data signal has been appalling. I pay a lot of money a month and have a lot of data that I can’t use because the signal is so poor.
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Mr Edwards (@iEddiez94) reportedAnybody else's @virginmedia slow as heck today? 60 Megabits per second over a wire. Why am I paying for 100?
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BFlat! (@BFlat155) reported@virginmedia It seems u do not understand what I'm asking. U offer 2 technologies: wifi extender and powerline. I need to connect network hub via ethernet but want to know if WiFi pod has ethernet port. The Gen 2 WiFi pod has 2 ports and faster.will call support 4 answers
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Emily Grace 💛🤍💜🖤🏳️🌈 (@emxpls) reported@virginmedia Ok well I’ve never done one, should I do one?
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Vicki Worgan (@vickiworgan) reported@virginmedia How do I contact someone by phone to discuss my many issues? Text is not practical, with the internet dropping out. Please advise, ZP. I have been a customer for nearly twenty years.
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. (@xashleyallen) reportedRather than waste time replying to people on social media why doesn’t @virginmedia just address the ****** ******* broadband. ******* sort it out now, genuinely the worst service provider in the UK.