Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 01/15/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Coventry, Wednesbury, Nuneaton, Walsall, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Halesowen and Willenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • alandolittle alan bains (@alandolittle) reported from Birmingham, England

    @virginmedia no broadband no tv call centre cut me off after 30 min waiting please help

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.

  • chaudhris Sanjay Chaudhri (@chaudhris) reported from Solihull, England

    @virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice

  • CarolinaEvil2 Carolina (@CarolinaEvil2) reported from Solihull, England

    @virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    @MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.

  • d_galvinio D...G (@d_galvinio) reported from Coventry, England

    @virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP

  • btirmizi Syed Bilal Tirmizi (@btirmizi) reported from Coventry, England

    @virginmedia But I have been specifically told to return the hub before getting new one as standard procedure. Also been told to email customer services to allow keeping the hub until new one arrives.

  • iCraigt Craig📱 (@iCraigt) reported from Kenilworth, England

    Wow, @virginmedia I’ve only had to reset the HUB3 five bloody times today! It’s about time you provided a replacement to the single worst piece of technology ever released. I can not wait for someone to provide an alternative service.... looking at you @Hyperoptic 😉

  • btirmizi Syed Bilal Tirmizi (@btirmizi) reported from Coventry, England

    @virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.

  • ChristianSalis2 Christian Salisbury (@ChristianSalis2) reported from Kenilworth, England

    What a time for the WiFi to go down @virginmedia

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia All fixed, but very poor communication about the fault :-/

  • jasonpblakey Jason Blakey (@jasonpblakey) reported from Birmingham, England

    @AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

  • btirmizi Syed Bilal Tirmizi (@btirmizi) reported from Coventry, England

    @virginmedia I would like to know why these replacements are done. I am new customer and received my this device not long ago.

  • zaynaa_98 Zayna 🧸 (@zaynaa_98) reported from Birmingham, England

    Why are virgin media so shit

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄

  • NamelessWookie Dave (@NamelessWookie) reported from Solihull, England

    @virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?

  • Lewis31m Lewis (@Lewis31m) reported

    @virginmedia I’ve posted my issue and looked for similar ones, but I can’t find anything helpful

  • above_nun Bred for Circuses 🤡 (@above_nun) reported

    @virginmedia broadband in M30 down since yesterday evening, now forecast fix 4pm tomorrow, 48hrs downtime = 99.45% availability, shocking for a so called top provider. Got to consider alternative options now.

  • About_Results Grainne Ridge (@About_Results) reported

    @richie_rich77 My #virginmedia service has been off for 10 hours already today and not likely to be back before 22.00 - and apparently another scheduled maintenance day tomorrow. Hopeless for home working.

  • katheri23524514 kittykat (@katheri23524514) reported

    @virginmedia what is happening? We have had intermittent service for weeks/months, always worse in the evening. Your link tells me everything is fine but it's not. Please sort it out.

  • TomNaughton12 Tom Naughton (@TomNaughton12) reported

    @virginmedia I spoke to knowone it need sorting you promised me comption of 25 pounds witch never came that is not acceptable you have my number call

  • WayneAllert Wayne Allert (@WayneAllert) reported

    @virginmedia That's impossible to use. I sign in and you've cancelled that so I can't sign. I can't use the phone, again cos it's cancelled. It's the worst customer service page I've ever used

  • JayMccluskie Jay Mccluskie (@JayMccluskie) reported

    @virginmedia Busy with family around. Just trying to figure out what the issue was as it’s been 2 days doing the same thing I thought it would be fixed by now.

  • RealAmitDesai Amit Desai (@RealAmitDesai) reported

    @virginmedia your internet is savagely SH1T, @richardbranson customer service @virginmedia is SH1T. Basically I’m tied in for 18months of SH1T.

  • About_Results Grainne Ridge (@About_Results) reported

    @virginmedia Do you think that 14 hours outage is a good level of service? I certainly don't. And more maintenance planned during the working day tomorrow. I won't be renewing.