Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Walsall, Redditch, Royal Leamington Spa, Coventry, West Bromwich, Oldbury, Solihull, Wednesbury, Smethwick, Sutton Coldfield, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Wi-fi	6 hours ago
Birmingham	Total Blackout	22 hours ago
Rowley Regis	Internet	22 hours ago
Birmingham	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 20 seconds ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 58 seconds ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Martin Price (@mrmjprice) reported 4 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Stuart McCullagh (@stumccullagh) reported 4 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Daisy (@s_birket) reported 10 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Brian Cape (@BrianMCape) reported 12 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  shanny C 🌹 (@_shannonC) reported 18 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  tarun (@tarun65170952) reported 24 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 28 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 28 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  IAACCTV Limited (@iaacctvuk) reported 29 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Antony Howlett (@AntonyHowlett) reported 38 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Troy (@tr0y1291) reported 41 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  John (@jfrncs_) reported 43 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  ch Saqib (@saqibsvideos) reported 56 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Neil Simpson (@nippa77) reported 60 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheModSmith (@TheModSmithYT) reported 4 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  Murdocke (@murdocke) reported 5 minutes ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  @CyberRebel (@CyberRebel4) reported 7 minutes ago

  @virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!

• 
  Fifa World cup IPTV (@jofraojju) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Yasmin alibhai-brown (@y_alibhai) reported 8 minutes ago

  Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

• 
  keith addy (@ads913) reported 9 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Kari 💋🤍 (@KariJaexo) reported 11 minutes ago

  Its time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!

• 
  Sandra Robinson (@mrsluc) reported 18 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Lorenzo Rodia (@lrodia) reported 21 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  Sean Pearson (@soapyrct) reported 26 minutes ago

  @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.