Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Royal Leamington Spa, West Bromwich, Walsall, Coventry, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Wednesbury, Nuneaton, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Total Blackout | |
| Birmingham |
||
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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THEBLACKSTRAT
(@theblackstrat) reported
from
West Bromwich, England
@virginmedia Why do you have to continually restart the phone to get rid of the red icon on The phone app icon even when you’ve deleted the voicemail It seems this is a major problem with you I would appreciate you resolving it all as otherwise the phone is not fit for purpose
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Yes, security cameras, nest heating, hue bulbs. Less frequently. But still happens. Everything works for a while then something or several things stop. Never everything. We have entirely re-set everything once, which takes hours to sort and is not an answer.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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Craig Whitehouse
(@Patchwork_Boy) reported
from
West Bromwich, England
@virginmedia Hi, my internet is down. The connection (arrows) symbol is flashing and have been since about 3am. Tried restarting router, didn't fix it. Advice, please.
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Bex
(@Bexybexxo) reported
from
Dorridge, England
Seems to be issues with Virgin Media at my parents #mehhh
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia There is no weak signal. I’ve checked all around the house repeatedly. There are no faults in the area. I have checked repeatedly. Customer services have been unhelpful on multiple calls. Had to fight to get an upgraded hub!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp Yeah, I wouldn't mind it as a permanent bridge to Azure. I'm on Virgin Media though and had problems doing that in the past, though
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clare williams
(@clareywilliams) reported
from
Redditch, England
@virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Literally three years of the same inconsistency. And appalling customer service when you speak to anyone. There is nothing you have done or will do to improve this. As soon as I can get a decent speed from another local company I’ll be gone.
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
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Edward King
(@A7ESK) reported
from
Kenilworth, England
@virginmedia TV issues Area 31 as your phone line as busy after the run test still not work any issues in this area like updates
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Wood
(@thalumas) reported
@virginmedia we have had no landline in Southend SS2 for a few hours now and have spoken to others having the same issue. I checked your status page and that says everything is fine but I guarantee it’s not.
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Simon Parry
(@sparry951) reported
@virginmedia Service status says no problems. There has been work in the area today but it's not back on yet, TV seems OK but no internet
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@daveyjalfrezi
(@daveyjalfrezi) reported
@virginmedia #virginmedia absolute rubbish service since you sent a text last week announcing planned maintenance in Sheffield 5. Broadband went down a day earlier than u said and broadband and TV been down many times since…and yet again
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia But you have a resolution! Why can't you tell me now? Is it a secret?
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Quirky
(@deejaycue) reported
@virginmedia Calling your ‘customer service’ line is akin to doing a deal with the devil and wishing your life away. Anyone getting through should get a medal.
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Raising Moonbows
(@raisingmoonbows) reported
@Ofcom Sorry had to wait until I purchased a mifi device as still no service from @virginmedia but has been submitted
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Quirky
(@deejaycue) reported
@virginmedia That might be true but I shouldn’t have to call at all. As I said from the very beginning, if I can book an engineer visit via the app, why on earth can’t I cancel it ? It allows you to reschedule but not cancel !!! Utterly ridiculous and a waste of everyone’s time.
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Pete Williams
(@PeteJW80) reported
@virginmedia How can you be so bad with your customer service. I’m still waiting on the online chat after hours; and was on the phone on waiting but it just cut out. Is your strategy to be so bad that people just give up and stay with you??
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Ronan Clarke
(@ronanmclarke73) reported
@virginmedia we are having issues with phone, broadband and tv in Dublin west area. Is there an outage?
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J
(@Jakexhorror) reported
@virginmedia great service today, on hold for an hour then cut off. Waste of time! Just want to cancel my package due to a house move 😨