Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Wednesbury, Birmingham, Oldbury, West Bromwich, Solihull, Smethwick, Royal Leamington Spa, Redditch, Walsall, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Wednesbury |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Total Blackout | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Andrew Tatton 🔰 #GlazersOut 🔰
(@adtatton) reported
from
Wythall, England
@virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Cooke
(@PC75UK) reported
@virginmedia I cannot call. I am in a secure working environment that does not allow phone calls. What’s is a customer service email please?
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Thor
(@tputnis) reported
@virginmedia It’s been down for nearly 24 hours. Not ideal when we’re working from home.
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Andrew Folga
(@andrew_folga) reported
@virginmedia It is both WiFi and ethernet. We've had to ask to connected us to disconnections team as wanted to cancel to actually be able to speak to competent person. She was able to tell us that we had 456 disconnections over the last couple of days only!!!
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H
(@UrbanLDN_STWR) reported
@virginmedia So my internet is still not working (from yesterday) and after getting on the phone twice with customer service you guys will now send a engineer (which you could have booked yesterday for today, but didn’t) and now I am getting told earliest would be late Tuesday
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UrbanLDN_streetwear
(@UrbanLDN_STWR) reported
@virginmedia So my internet is still not working and after getting on the phone twice with customer service you guys will now send a engineer (which you could have booked yesterday for today, but didn’t) and now I am getting told earliest would be Tuesday late afternoon
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Gee Man
(@DJsliceuk) reported
@virginmedia Why are you blocking all of your customers in North London from accessing local businesses websites and preventing your users in this area accessing over 4.5 million websites, you say the issue isn’t you? You have crippled local businesses and charities, WHY?
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Rajesh Patel
(@r4735h) reported
@virginmedia Service start 26 Sep. I have no internet and spoke to the team Tuesday,no call back. Called this morning and 27oct for internet? What's your complaints procedure?
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AD08 PDK
(@MiniMingers) reported
@virginmedia Had intermittent broadband since Wednesday now, and the "Register for loss of Service" page conveniently doesn't work and it is impossible to actually speak to a person these days! #Shambles
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bO MIDWINTEr
(@bomidwinter) reported
@virginmedia There’s no error, I have already raised the complaint but I’ve had no response still. Apart from constant phone calls once again asking me to come back to Virgin Media
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Charlie Duboc
(@CharlieDuboc) reported
Hi @virginmedia - I'd like to cancel my internet via your chat, but the link on your website isn't loading. Can you send a link to your live chat please?