Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 05/06/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Sutton Coldfield, Warwick, Nuneaton, West Bromwich, Redditch, Walsall, Solihull, Halesowen, Oldbury and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

  • d_galvinio D...G (@d_galvinio) reported from Coventry, England

    All the other internet providers must love how bad @virginmedia internet is, it’s by far the worst I’ve ever had 💩💩💩💩💩💩💩💩💩💩💩💩

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia your internet once again down in Solihull

  • kathryn_daniels Kathryn Daniels (@kathryn_daniels) reported from Warwickshire, England

    @GillsKent30 @virginmedia Bloody charming! Comes to something when their homepage is down too

  • Colin_UK_GB colin mann 🇬🇧 (@Colin_UK_GB) reported from Coventry, England

    @virginmedia your director of service operations should be put in prison - your service management is appalling and your entire operation is incompetent

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!

  • KeithT3103 Keith Tracy (@KeithT3103) reported from Birmingham, England

    @greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.

  • isamutlib Isa #StayHomeSaveLives (@isamutlib) reported from Birmingham, England

    It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.

  • Colin_UK_GB colin mann 🇬🇧 (@Colin_UK_GB) reported from Coventry, England

    @virginmedia wifi not working in coventry - get it sorted - National Energency

  • abdulosman84 𓃮 AQO (@abdulosman84) reported from Birmingham, England

    @virginmedia fix up! You killing my vibe.

  • MrAStarz Ashley Brian Wright (Starz) (@MrAStarz) reported from Birmingham, England

    @virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too

  • RobSummerfield1 Rob Summerfield (@RobSummerfield1) reported from Coventry, England

    Surely Richard Branson will personally compensate everyone let down by Virgin Media today. After all, he’s a big believer in bailouts.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • keizercs James (@keizercs) reported

    @virginmedia hey, is there a special trick to actually getting through to someone that doesn’t hang up on you? We’ve had 2 delayed install dates and called about 15 times and getting no further forward. It’s been two weeks and no info from yourselves as to what’s going on..

  • RoyalDelBoy Del (@RoyalDelBoy) reported

    @Samantha19_12 @virginmedia Standard Virgin Media Sam unfortunately awful company to deal with lots of people leaving em… that agent should be getting someone to contact you if it helps ensure any direct debits are cancelled on Virgin Media so they can’t take any money.

  • RangersGuy75 Rangers Guy🇬🇧 (@RangersGuy75) reported

    @virginmedia Services are crap and customer service is crap media team are crap.. all in in i waited 6 hrs yesterday nothing.. today been waiting since i got a Whats app message at 07-32 guess what still waiting

  • JakubMarzec5 Jakub Marzec (@JakubMarzec5) reported

    @virginmedia So bassically when i restart my router my internet doesnt work or doesnt connect to my ps4 or my phone

  • spraag Gillian (@spraag) reported

    @virginmedia hey still waiting on some kind of support after the phone in my bundle never came with the bundle .. Been offered to claim on the insurance I took out and they will waiver the fee..but this to me isn't right.. I want to cancel the whole contract

  • roogok Roohi Gokhale (@roogok) reported

    @virginmedia you have the complaint reference and notes ... please check for yourself. I have already spent 7 hours on the phone this week with your team. Anyway bye bye i've moved to EE.

  • Rich__1977 RICH1977 (@Rich__1977) reported

    @virginmedia I’ve done the above and also rang your customer care department but end up on hold and never get a reply the box has a dvr fault and needs replacing

  • Bearisace CJ (@Bearisace) reported

    Why is it so bloody hard to resolve anything with Virgin Media? What a **** show of clowns

  • MZBtweets MZB (@MZBtweets) reported

    Virgin Media are honestly the worst internet providers ever.

  • JeremySkinner Jeremy Skinner (@JeremySkinner) reported

    @Chris_Maslin I think they’re generally fine these days. I use the standard virgin media router and never had a reason to consider replacing it.