Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B92.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/14/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, Solihull, Smethwick, Royal Leamington Spa, West Bromwich, Redditch, Walsall, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • _baggyaaron baggy (@_baggyaaron) reported from Birmingham, England

    @virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough

  • gmb_sarahjames Sarah James (@gmb_sarahjames) reported from West Bromwich, England

    @virginmedia major loss of service 2 days now on broadband and tv, can anyone explain why please. Happy to send details via DM

  • mo4g_777 mo4g (@mo4g_777) reported from West Bromwich, England

    @virginmedia ffs once again your stupid phone line isn’t working - B42

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!

  • jones_ianm Ian Jones (@jones_ianm) reported from Royal Leamington Spa, England

    @SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia If they ring again I will cancel

  • mo4g_777 mo4g (@mo4g_777) reported from West Bromwich, England

    @virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe

  • VinCheema Verinderpal (@VinCheema) reported from Birmingham, England

    Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek

  • patchpartridge Ian Patch Partridge (@patchpartridge) reported from Whitnash, England

    @virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months

  • mo4g_777 mo4g (@mo4g_777) reported from West Bromwich, England

    @virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Solihull, England

    @virginmedia As you can imagine, this has been discussed with many of your team, at length, with no resolution. The response is shambolic. Virgin is seemingly incapable of providing any service whatsoever in our case. Disappointing doesn't cover it, shockingly inept is a start.

  • bsamikey Mike Donovan (@bsamikey) reported from Solihull, England

    @virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OneOnlyMasjen Myz Mar (@OneOnlyMasjen) reported

    @virginmedia Broadband not working, can’t get through to customer support using either 150 or 03454541111, numbers appear disconnected when dialled. This is our third outage in the pst few weeks! What are we paying so much money for?

  • RobeF1 Bob F1 (@RobeF1) reported

    @virginmedia @macavanagh I still have no internet or landline phone. When trying to contact VM from mobile on the 0345, 0800 numbers it says the numbers are not recognised..WTF is going on?? I can’t even get the status online?? How do I get to speak to VM??

  • Laulovesgigs Laura (@Laulovesgigs) reported

    @virginmedia hi there how do I claim for compensation for constant loss of service, and not just today. Your website is not helpful. Thanks

  • nualaloves80s 💥Nuala💥 (@nualaloves80s) reported

    @zRapidzq @virginmedia I'm fed up af all the services 😒 and we never get any discount I've been with them for years xx

  • bemb0 Brendan Walker (@bemb0) reported

    @SteveFforde @virginmedia I had the same price hike - I phoned them and got more for a lower price. No service is perfect - buses and trains are cancelled all the time. Restaurants have to close for unforeseen circumstances. Phones need turned off and on. It’s just a thing that happens.

  • CHRONIC_UK CHRONIC (@CHRONIC_UK) reported

    @Pound4Pound_No1 @virginmedia Yeah its been ongoing since last night. Worst part is its screwing with all my lights in my house.

  • DJkritical TJ Williams (@DJkritical) reported

    @virginmedia Download speed is been massively affected after total blackout earlier. Any idea on timeline for a full fix pls?

  • peteprodge Pete Prodge - @peteprodge@mastodon.social (@peteprodge) reported

    @DalaiFarma @StarLightsGirlx @virginmedia Not had a power outage from an energy provider, only from the grid which won't be their fault. If I am being asked to pay for substantially less than the service I pay for, I do complain, I do demand compensation and in some cases I cut off direct debit and let them whistle.

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @realvinchenski @rysetko @virginmedia Got the receipts from Pingdom for the last few years. Been down a lot. But that's just me. Other experience may vary. We can all have other experiences OK?

  • Iain_74 Iain (@Iain_74) reported

    @virginmedia Still having problems with wifi 😡