Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Wednesbury, West Bromwich, Sutton Coldfield, Rowley Regis, Oldbury, Coventry, Solihull, Royal Leamington Spa, Smethwick, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Walsall	TV	4 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Internet	11 hours ago
Birmingham	Internet	11 hours ago
Birmingham	Wi-fi	19 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Mathew (@all_day_) reported 1 second ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Stuart McCullagh (@stumccullagh) reported 14 seconds ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Hamps (@F1Dweeb) reported 47 seconds ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Stuart Henley (@HenleyStatic) reported 8 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Stuart McCullagh (@stumccullagh) reported 11 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Brian Cape (@BrianMCape) reported 14 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  tarun (@tarun65170952) reported 15 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Satish Danny Paul (@________Danny) reported 23 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Gordé 🦩 (@ReissOmari) reported 24 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 29 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Gordé 🦩 (@ReissOmari) reported 33 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  jen (@jenkin99) reported 48 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Polly P (@paulinespelman) reported 49 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Stuart McCullagh (@stumccullagh) reported 51 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Garry (@paragaz) reported 53 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Stuart McCullagh (@stumccullagh) reported 54 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  ch Saqib (@saqibsvideos) reported 55 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 55 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  John (@jfrncs_) reported 59 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moto Moto (@woke_leftie) reported 5 minutes ago

  @Channel4News @virginmedia are the worst, their call centre staff don't offer real help, they're hell bent on upselling u **** ,u dont need or upgrading ur package. I feel sorry for the older people who use virgin , they probably get hammered

• 
  Bri Bri (@soup_gravy) reported 9 minutes ago

  I need a new broadband provider, so fed up of dealing with daily outages with @virginmedia Never known a company to be this terrible. Paying for Gig1 Volt yet I can barely even get 50mbps download speed. Engineer visit booked, wait in and no one turns up or even communicates

• 
  🇰🇪 (@MrLewisVuitton) reported 17 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol

• 
  Disco Biscuit (@discobiscuit900) reported 18 minutes ago

  @Ofcom So you're gonna pay those customers for their troubles out of the 28 million? Of course not. Who knows what ******** you're gonna do with the millions, but we can be certain that the people that Virgin Media dicked get nothing.

• 
  Tom (@tomofsydenham) reported 19 minutes ago

  @Ofcom Good. Virgin media have dreadful customer service. I am very glad to no longer be a customer of theirs.

• 
  Ian F (@mashie1964) reported 19 minutes ago

  I used to be with #VirginMedia for years. Service was poor, always having outages, sometimes for days. They’re the spivs of broadband communications. Now I see they’ve been caught abusing & trapping customers. Time they lost their licence to operate in the industry

• 
  Peter Dowsett (@PeterDo19421129) reported 20 minutes ago

  @Ofcom Virginmedia now there is Terrible company. A fine won't do anything To them. I tried getting rid of Channels only to be told I have to sign up to a New 24 month contract. Corrupt as.

• 
  john (@Coleman48J) reported 21 minutes ago

  Ofcom has fined Virgin Media a record £28 million for repeatedly making it difficult for customers to cancel their contracts. The regulator found the company used "deliberate" tactics to delay or block millions of customer cancellations.

• 
  Nathan Duffin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@NathanDuffin03) reported 27 minutes ago

  Dear @virginmedia you are the worst please go away

• 
  101FXK101 (@EricBlair820643) reported 29 minutes ago

  @kcpollock They do the very same thing in Ireland. Except the music makes you irate. They expect you to silently acquiesce to their recording. So when I have to call them, I record them but do not tell them I’m recording the call. You can be left waiting for 1 hour. They will then raise the phones hand piece from the cradle and you have to go thru’ the entire press 1 if you’d like us to speak in your left ear, press 2 if you’d like us to speak in your right ear, press three if you’d like us to speak softly, press 4 if you’d like us to speak in both ears. They are always busy, even in little tiny Ireland. I cancelled Virgin media because the hung up on me three times. I told them that this is the very last time you’ll ever hang up on me. And I cancelled my subscription.