Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Smethwick, Bromsgrove, Redditch, Coventry, Sutton Coldfield, Solihull, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	34 minutes ago
Birmingham	Internet	14 hours ago
Walsall	TV	15 hours ago
Birmingham	Wi-fi	18 hours ago
Birmingham	E-mail	18 hours ago
Birmingham	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 6 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Neil Simpson (@nippa77) reported 12 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Stuart McCullagh (@stumccullagh) reported 14 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Hamps (@F1Dweeb) reported 16 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 16 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  Mathew (@all_day_) reported 18 minutes ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Gordé 🦩 (@ReissOmari) reported 21 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  ch Saqib (@saqibsvideos) reported 26 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Martin Wilkinson (@MartinWilko) reported 29 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Alex Barker (@amancalledalex) reported 34 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Satish Danny Paul (@________Danny) reported 34 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 37 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Phil Queenan (@philq001) reported 37 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 39 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Gordé 🦩 (@ReissOmari) reported 42 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Beard Punk (@BeardPunk) reported 44 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Shelly (@shelleex5) reported 53 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Robin 🤘🏻 (@RobinB1971) reported 54 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 1 hour ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte Riggio (@MsLiberty1776US) reported 5 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help

• 
  fabian shallow (@phebes36) reported 6 minutes ago

  @virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.

• 
  Matt (@mjpenn7) reported 7 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 10 minutes ago

  @virginmedia Could you give me a number to call to cancel my TV services please.

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 11 minutes ago

  @JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.

• 
  HRCastle (@hrcastle) reported 14 minutes ago

  @virginmedia is there an issue in BH21 area? I’ve given up trying to speak to a human on phone or live chat. I’ve had WiFi issues for the past week.

• 
  David kirk (@Selhurst1905) reported 19 minutes ago

  @virginmedia @teamwedge999 I need help @virginmedia. App not worked since joining 5 weeks ago fibre is lagging all the time yet all I keep getting told is our team is dealing with it over 5 weeks shocking customer service

• 
  Carrie (@IamCarrieagain) reported 19 minutes ago

  @virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?

• 
  Dave (@DaveWW1877) reported 20 minutes ago

  @virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke

• 
  MARV (@marv33067105) reported 23 minutes ago

  @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’