Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Walsall, Coventry, Sutton Coldfield, West Bromwich, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, Solihull, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	15 hours ago
Birmingham	Internet	17 hours ago
Wednesbury	Internet	2 days ago
Birmingham	Internet	2 days ago
Wednesbury	Internet	2 days ago
Birmingham	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 11 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Satish Danny Paul (@________Danny) reported 17 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 20 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  Troy (@tr0y1291) reported 21 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  ch Saqib (@saqibsvideos) reported 30 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 33 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Evan Davis (@EvanD) reported 34 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Colin Hunt (@HuntColin58) reported 37 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Stephen Blyth (@steveblyth) reported 43 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Stuart McCullagh (@stumccullagh) reported 46 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Stephen Bennett (@Stephen12857059) reported 46 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Kev Maslin (@kevmaslin) reported 47 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Stephen Bennett (@Stephen12857059) reported 49 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 50 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Polly P (@paulinespelman) reported 50 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Stuart McCullagh (@stumccullagh) reported 54 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Shelly (@shelleex5) reported 55 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Yvonne 💙 (@Momrocks50) reported 57 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 7 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 9 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  Dave Rutt (@DaveRutt2) reported 10 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?

• 
  william (@william27504693) reported 10 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  Nick Morris (@nickjmorris_3) reported 11 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  Success W Lewis (@SuccessWLewis1) reported 12 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Niall Moloney (@chiefbaalbec) reported 14 minutes ago

  @TonightVMTV Usual limited hang out on Virgin Media.

• 
  Paddy Sweeney (@PaddySw99745534) reported 16 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Seren 7 (@Seren_7) reported 17 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 18 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.