Virgin Media Outage Report in Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Redditch, Coventry, Walsall, Royal Leamington Spa, Solihull, Nuneaton, Oldbury, Warwick, Sutton Coldfield, Smethwick, Halesowen and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Redditch |
Internet | |
| Birmingham |
TV | |
| Coventry |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Edward King
(@A7ESK) reported
from
Cubbington, England
@virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁
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David Sheppard
(@davesheppard72) reported
from
Solihull, England
@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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Draw my Town
(@drawmytown) reported
from
Coventry, England
@virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DJ_PaulTUK
(@DJ_PaulTUK) reported
@virginmedia There is no error. The router is flashing green. No sync to virginmedia network. Do you not even read your own posts on the VM community forum?. Whole vm service is down.
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Phil Jacks
(@100Phish) reported
@virginmedia my internet has been out for a week. how can your service be so bad? how much longer will it be, for christ's sake? #virginworstISP
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Greg Ireland
(@indie_arcade) reported
@virginmedia Hours and hours being passed around and being hung up on by your customer ‘service’ team. No one taking responsibility for my issue.
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Gianni Z™
(@Ilscuro) reported
@virginmedia WhatsApp and telephone I got cut off twice by your agents when I asked an awkward question like when will my service be restored
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DJ_PaulTUK
(@DJ_PaulTUK) reported
@virginmedia Your service status page is down. Lord. Service is down.
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Planet Swans ⚽
(@swansnews) reported
@virginmedia About 9 different issues,none of which you want to fix - I dont have enough characters hence why one of your people was supposed to ring back
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Keith Truman
(@KeithTruman) reported
@virginmedia It's OK so far today but there were also numerous drops in service Saturday and around 2pm Sunday. This is not an issue with my service, it's an area issue. I think I am being forced to join BT Broadband given VMs service recently
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Ashie💗🇵🇸
(@XspursX) reported
@virginmedia Intermittent service for over 2 months. Agent arranged for engineer but that was cancelled as outage issue. Been receiving messages nearly daily advising issue will be fixed next day. Raised a complaint but still not fixed
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DJ_PaulTUK
(@DJ_PaulTUK) reported
@CharlieIDIC @virginmedia They are denying for me as well. I guess all vm users are wrong. Going to cancel my direct debit. No service, no payment.....
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craig whittingham
(@craigywba) reported
@virginmedia It's the same as it has been, I have tried ro book an engineer but your customer service says there is no fault and won't come out until after 17th April!!!!!!!!!