Virgin Media outages and service status in Solihull, England
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- Virgin Media generated 9 outage signals in the last 24 hours around Solihull, including 9 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 9, 1:13 AM GMT+1.
- Internet (49%)
- TV (27%)
- Wi-fi (17%)
- E-mail (5%)
- Total Blackout (3%)
The latest reports from users having issues in Solihull come from postal codes B91 , B90 , B92 and B94 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Coventry, Solihull, West Bromwich, Walsall, Oldbury, Royal Leamington Spa, Sutton Coldfield, Redditch, Henley in Arden, Bromsgrove, Kenilworth, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 4 hours ago |
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Wi-fi | 8 hours ago |
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Wi-fi | 8 hours ago |
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Internet | 10 hours ago |
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Internet | 14 hours ago |
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Wi-fi | 14 hours ago |
Nearby cities with recent reports
21 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
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Brian Cape (@BrianMCape) reported from West Bromwich, EnglandQuite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Evan Davis (@EvanD) reported from Birmingham, England@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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James (@JMEden_97) reported from Solihull, EnglandI hate VirginMedia me getting stupid little lag spikes
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.
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W1LKO (@Wilkomania1984) reported from Stoke, England@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Rob Chipman (@robchippyman) reported from Birmingham, England@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Stephen Bennett (@Stephen12857059) reported from Birmingham, EnglandOnce again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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Stuart McCullagh (@stumccullagh) reported from Solihull, England3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England@virginmedia why is the Sky Sports red button not working
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Martin Price (@mrmjprice) reported from Birmingham, England@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, EnglandThe day ends with a Y 🤝 Virgin media not working again
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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ch Saqib (@saqibsvideos) reported from Birmingham, EnglandRubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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otterman62 (@otterman62) reported@virginmedia all services out since mid morning with an estimate of 21:00 for a fix!! Awful service from virgin media
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Unsilent Minority (@wokenotagit) reported@JayneCellis @PatrickChristys @virginmedia Oh **** right off.
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Becky (@chibs9184x) reported@virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤
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Polgara (@Polthesorceress) reported@virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.
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Sodium (@sodiumlights) reportedIn the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia
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Ian Lewis (@IanLewis299) reported@virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.
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Paul Erasmus (@Paul__Erasmus) reported@virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.
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Rich Brady (@RichTigheBrady) reported@virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!
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Lovie35 (@freethinker495) reported@lucyjaynewhite1 It’s like trying to talk to any customer service over the phone these days. They are all foreigners who dnt have a clue wat they are doing or saying. virgin media is one of the worse.
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP