Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Walsall, Coventry, Redditch, Rowley Regis, Oldbury, Solihull, Royal Leamington Spa, Smethwick, and Henley in Arden.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Birmingham	Internet	23 hours ago
Birmingham	TV	23 hours ago
West Bromwich	Internet	1 day ago
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Phil Queenan (@philq001) reported 14 seconds ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Alex Barker (@amancalledalex) reported 1 minute ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Brian Cape (@BrianMCape) reported 8 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  hayley chapman (@haychapperz) reported 9 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  W1NGNUT (@Rob_Hicks) reported 12 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  Stephen Blyth (@steveblyth) reported 15 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  SorachiTim (@PolymathTim) reported 22 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Beard Punk (@BeardPunk) reported 25 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 30 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Hamps (@F1Dweeb) reported 41 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 45 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Daisy (@s_birket) reported 47 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Yvonne 💙 (@Momrocks50) reported 48 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Troy (@tr0y1291) reported 48 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 54 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  Rachael Barker (@rachmadmank) reported 58 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Brian Cape (@BrianMCape) reported 60 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 6 minutes ago

  @virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.

• 
  Si Smith (@sjslfcforever) reported 6 minutes ago

  @virginmedia I’ve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, I’m glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.

• 
  Toise - Formerly Force Gaia - Stream Mon/Thurs 8pm (@Toise_Online) reported 8 minutes ago

  @rokokoprufei @virginmedia I had a slightly more techie issue with my ISP. They lied to me that they supported a feature that they actually didn't, and when i went to use it i found out. I just wanted to set up a Minecraft server for friends to log into without mucking around wiht changing IP addresses

• 
  Yvonne Ward (@YvonneWard0) reported 9 minutes ago

  @virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.

• 
  Nolwazi Ncube, Ph.D. (@Nolwazi_Ncube) reported 12 minutes ago

  @virginmedia My WiFi is down too. It’s been hours. I need to teach online!

• 
  Becky (@Becky_Batch) reported 13 minutes ago

  Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

• 
  Keith A Pearson (@keithapearson) reported 15 minutes ago

  @virginmedia @jackmanflash Spoiler: They won't help. They never do.

• 
  David Owens (@DavidOw38948049) reported 19 minutes ago

  @virginmedia Tried without anything in return All it asks for is your 9 digit number time and time again and your order number , or looking to join then repeats I am NOT a customer and do NOT want to join I want Virgin to remove your unused broadband box from outside of my home

• 
  FPL Gazza (@Gazza_FPL) reported 22 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  Denise Swif5 (@DeniseSwif5) reported 25 minutes ago

  Virgin media Day 13 with no service #joke