Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Bromsgrove, Birmingham, Solihull, Walsall, Redditch, Coventry, Halesowen, West Bromwich, Wednesbury, Sutton Coldfield, Warwick, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	3 minutes ago
Bromsgrove	Internet	22 minutes ago
Birmingham	Total Blackout	34 minutes ago
Birmingham	Internet	17 hours ago
Birmingham	TV	1 day ago
Solihull	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 8 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Brian Cape (@BrianMCape) reported 10 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 12 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Yvonne 💙 (@Momrocks50) reported 23 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 26 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 26 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 26 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Alex Barker (@amancalledalex) reported 31 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  shanny C 🌹 (@_shannonC) reported 40 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Stephen Blyth (@steveblyth) reported 42 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Beard Punk (@BeardPunk) reported 42 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Garry (@paragaz) reported 48 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Satish Danny Paul (@________Danny) reported 52 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Satish Danny Paul (@________Danny) reported 54 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  ch Saqib (@saqibsvideos) reported 54 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bigfatollyafcb (@bigfatolly) reported 4 minutes ago

  @GazzaAdams @virginmedia Get rid of Virgin they are **** . I did and got Toob Broadband,best thing I ever did,no problems with it whatsoever and £14 a month cheaper

• 
  Carole Yeo 🌻 (@Carolestfc1) reported 5 minutes ago

  @virginmedia You've been "working on it" for days. I dont want to have to watch on a poxy little screen I want the service you get paid to provide. How much are you refunding sky sports customers for the loss of service ?

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 6 minutes ago

  @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

• 
  RyanCartier (@RyanCartiers) reported 7 minutes ago

  @virginmedia AI should get rolled out once it works. Currently it does not - yet failing robots are used across the industry, eroding the reputation of those giving their customer the finger with it. Want to immediately be the industry leader?

• 
  scfc 💙 (@Smallworth_xx) reported 9 minutes ago

  @virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?

• 
  Skinny John (@JLTFC) reported 11 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Paul Green (@pgreen83) reported 12 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  Doc (@Trout_Finger) reported 13 minutes ago

  @virginmedia is the red button issues being sorted..its taking the pizz now this issue

• 
  John Miles (@WHUbluesman) reported 14 minutes ago

  @1RavC @virginmedia And their sky sports + choice is still not working. When will it be fixed.

• 
  cbHatter (@cbHatternew) reported 15 minutes ago

  @virginmedia how long till your engineers resolve the red button issue on @SkySport ?