Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Coventry, Royal Leamington Spa, West Bromwich, Walsall, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
||
| Birmingham |
||
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
Shay
(@organised) reported
from
Coventry, England
Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
-
Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
-
JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.
-
Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!
-
James Kerr
(@james_h_kerr) reported
from
Studley, England
@KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.
-
Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
-
JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia @vmbusiness What's the betting VM blame covid for pathetic support
-
blaster66
(@blaster1966) reported
from
West Bromwich, England
@virginmedia All OK now but didn't have any service for 12 hours
-
Tara-Louise Swann
(@SwannTara) reported
from
Birmingham, England
@virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !
-
Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?
-
Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?
-
Simon Ryan
(@SimonRyan2) reported
from
Coventry, England
@MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin
-
Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly
-
Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
-
Steven 'STIG' Jones
(@stevejones88) reported
from
Birmingham, England
@virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.
-
Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks
-
Shannon Johnson
(@shannxnj) reported
from
Birmingham, England
Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia
-
Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Nokia 2.3 isn't on the drop-down box
-
Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Exfoliated Idiot
(@nerdfish) reported
@virginmedia I've lost hours of my day trying to solve the Lament configuration that is your phone system, then hours on hold, and still no solution.
-
Connor McGee
(@Connor241298) reported
@virginmedia happy to put the prices up again but my internet is in the worst shape it’s ever been in 🤨🤨
-
Exfoliated Idiot
(@nerdfish) reported
@virginmedia We have. 4 times. Tuesday we were told it would take 4 hours to reconnect. Wednesday we were told 24 hours. Today your customer service manager HUNG UP ON ME without giving an answer. Jesus H Chris, what does a girl have to do to get the essential service she PAID FOR??
-
tom lockett
(@05locket) reported
@virginmedia hi virgin. I can get the ultimate volt… but without the sim card as I’m already with @o2 as well…and it’d cost me more than buying the whole bundle. I’ve been a customer 5 years and I’m getting shafted because I’m with both. Shocking.
-
🆂🆃🆄🅰🆁🆃
(@sjbarr500) reported
@virginmedia Tried getting details from the virgin site but the website is refusing to reveal or load...pretty poor all round. Glad their Twitter service is functioning...almost
-
✿.｡:.* 𝒞𝓁𝒶𝓇𝑒 *.:｡.✿
(@ItsClareBitches) reported
@virginmedia why can’t I cancel an engineer appoint online or by phone? When I click to talk to someone it says page can’t be found. Can’t use the live chat in app either
-
Shirley
(@ShirleyAFMT) reported
@virginmedia I would like to speak to a manager as was promised as I need to be assured that should there be a future issue, my mum will be supported so we know if to continue with the service through Virgin
-
George
(@Gwallacee) reported
@virginmedia I am utterly shocked with your service. It has now been 3 weeks without Wi-Fi, despite promising this would be resolved within 5 days. Family members still cannot complete their jobs working from home. I would advise anyone to avoid using Virgin at all costs.
-
DPS
(@GironaExpat) reported
@CheetsS18 @virginmedia This is what happens when you take down your decs before the 6th Jan, all bad luck and woe for the Cheets family this year. Stick to tradition and old wives tales, I say (as I cure my sore arm with these leaches)
-
George
(@Gwallacee) reported
@virginmedia I am utterly shocked with your service. It has now been 3 weeks without Wi-Fi, despite promising this would be resolved within 5 days. Family members still cannot work from home!! I would advise anyone to avoid using Virgin Media at all costs #virginmedia #complaint