Virgin Media Outage Report in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Redditch, Walsall, Coventry, West Bromwich, Warwick, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	14 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Wi-fi	16 hours ago
Oldbury	Total Blackout	18 hours ago
Birmingham	Internet	1 day ago
Redditch	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Alexander Howarth (@howarth96) reported 25 seconds ago from Keresley, England

  @virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody

• 
  SUSAN (@Susiec64) reported 40 seconds ago from Halesowen, England

  @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

• 
  STEEEB (@mavMclovin77) reported 3 minutes ago from Birmingham, England

  @virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service

• 
  Simon Froggatt (@FroggattSimon) reported 11 minutes ago from Solihull, England

  @davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often

• 
  Danny Moss (@Mossymossy3) reported 14 minutes ago from Solihull, England

  @virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace

• 
  Martin Clarke (@MartinClarke165) reported 20 minutes ago from Birmingham, England

  @virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!

• 
  Omar Qureshi (@omarqureshi) reported 22 minutes ago from Birmingham, England

  @virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.

• 
  maya (@stayawakv) reported 27 minutes ago from Coventry, England

  Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯

• 
  Rob Wadrup (@WadrupR) reported 27 minutes ago from Solihull, England

  Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.

• 
  Aaliya (@Aaliya_UK) reported 30 minutes ago from Birmingham, England

  Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡

• 
  Simon Froggatt (@FroggattSimon) reported 35 minutes ago from Solihull, England

  @virginmedia Wifi down AGAIN in b92... come on!

• 
  Dan. (@Daniel_Gaskarth) reported 39 minutes ago from Redditch, England

  @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

• 
  Dan Bull 🍐 (@itsDanBull) reported 39 minutes ago from Birmingham, England

  @MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.

• 
  David smith (@Davidjocksmith) reported 47 minutes ago from Birmingham, England

  @virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞

• 
  David smith (@Davidjocksmith) reported 47 minutes ago from Birmingham, England

  @virginmedia No, it’s terrible

• 
  Andrew Horton (@Villandrew) reported 52 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Aaliya (@Aaliya_UK) reported 54 minutes ago from Birmingham, England

  @virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!

• 
  Mat 🏳️‍🌈 (@EgglestonMathew) reported 56 minutes ago from Birmingham, England

  @virginmedia huns ya broadband is broken , again.

• 
  Helen Rollins (@kittykatrollins) reported 59 minutes ago from Birmingham, England

  @virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.

• 
  morble (@sophiemorbey) reported 60 minutes ago from Birmingham, England

  Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason (@qMistt) reported 3 minutes ago

  @virginmedia I have called so many times and don't get through to anyone just an automated system telling me there's a problem it will be sorted in 24 hours and the problem is still there

• 
  Connor Martyn (@connor_martyn) reported 5 minutes ago

  @virginmedia how do I organise having a router moved? I see no options on the help section of the site nor any live-chat.

• 
  Sophie Haw (@HawSophie) reported 8 minutes ago

  @virginmedia I am not a virgin media customer. It was a incident that happened with one of your van drivers earlier today. It was appalling and if no one calls me on the above number I am going to the police to report. Disgraceful.

• 
  Jason (@qMistt) reported 10 minutes ago

  Think I'm gonna have to change from @virginmedia Internet keeps dropping try calling them get put through to a automated system tell me to wait 24 hours problem still happing great help 😶

• 
  OFFICIAL GFFCONTWITCH 🇬🇧 Farming Plays (@gffcontwitch) reported 10 minutes ago

  @virginmedia no idea, your website has crashed Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

• 
  franigma (@franigma93) reported 14 minutes ago

  @virginmedia my partner and I booked a broadband and home phone package last night which says it would be £33/month for 18 mo and £62/month thereafter. Our contract email today however says that our bill will be £62/month from the start. Can’t get through on phone, please help.

• 
  Sarah (@Butterfly_0145) reported 17 minutes ago

  @virginmedia Nope not getting to the password page now Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)

• 
  Charlotte Nelis (@xMissNelisx) reported 20 minutes ago

  @virginmedia Can someone please confirm if there is a technical issue between Virgin media and Netflix? Can’t watch it and I’ve called several times to be fobbed off with the wording “technical fault” 🙄

• 
  Common Sense (@CommonSense4Ya) reported 23 minutes ago

  @virginmedia Hi, are there issues in Lucan and if so, when are they gonna be fixed?

• 
  Benji Foxy 🦊 (@Benji_Foxy) reported 23 minutes ago

  @virginmedia Can I get a new hub for my grandad please, his current one is 5+ years old and the 2.4 bandwidth is very slow, 5.0 bandwidth and ethernet is fine but doesn't have any devices that support 5.0