Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B90.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 01/11/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Nuneaton, Oldbury, Birmingham, Walsall, Royal Leamington Spa, West Bromwich, Coventry, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Wednesbury, Halesowen and Willenhall.

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City Problem Type Report Time
United KingdomNuneaton Phone
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomWalsall Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • all_day_ Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia It’s the WIFi and what can you do about it? I’ve been a customer for many many years and this issue is causing aggravation. Surely I should expect uninterrupted service all day every day. It’s not cheap either is it??

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia No service still. Outrageous. No customer support. Online mths all day. Great advert for Virgin. The most reliable broadband provider #poorservice

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia why has my mobile signal strength dropped now Virgin Mobile is piggybacking off Vodafone? Used to be full strength when you used EE.

  • darrendunbar70 Darren Dunbar (@darrendunbar70) reported from Birmingham, England

    @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

  • lestatsmum rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

  • DagnallChris chris dagnall (@DagnallChris) reported from Birmingham, England

    @virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK

  • azoidismd Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England

    @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia It was a five minute fix, but she lost one month of TV access as a result. She’s a nurse so arranging a daytime appointment took a while because of her work patterns. It’s her first home of her own and I felt she had been treated in a less than respectable manner.

  • dbyrne2112 David Byrne (@dbyrne2112) reported from Birmingham, England

    @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do

  • henry_1664 Andrew Grove (@henry_1664) reported from Birmingham, England

    Can anyone tell me how you get @virginmedia to respond to and deal with complaints? I am at the end of my tether with them! I have raised 4 complaints now and they have unsatisfactorily responded to 1 which I called back about to keep the complaint open only for them to close...

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @davesumnersmith @virginmedia I have realised that talking to Twitter teams is of limited value. The responses are scripted and when they’re painted into a corner, they just stop responding. Customer Service has become a contradiction in terms. My daughter has had similar experiences with Virgin Media.

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia My daughter had to make 2 phone calls to your customer service department to resolve a problem with her new TV box in November last year. She was almost 2 hours on the phone & then an engineer visit solved the problem. Engineer admitted the setup instructions were at fault.

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

  • jdbhrrs JADE (@jdbhrrs) reported from Birmingham, England

    does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • john_docherty_ Jonny_twobowls (@john_docherty_) reported

    Hey @virginmedia my new tv box won’t install and your website won’t let me in to my own account so I can try and get help!

  • jacub32 Jake scullion (@jacub32) reported

    @virginmedia Ive done that and it says signal strength great. The wifi seems to be working now but what happens later when it dips again like it does every night? Even if this signal says bad, all yous say is its not your end so to buy a booster

  • IzukuSauce Miyazaki/宮崎 (@IzukuSauce) reported

    @virginmedia The second time this month the internet went down wtf are you guys doing?

  • Purpleanda Purple (@Purpleanda) reported

    @virginmedia I can’t access some websites using virgin broadband and can’t complete a home test due to technical error. How long will it be down?

  • sbennettuk Stephen Bennett (@sbennettuk) reported

    @HSBC_UK personal banking app on Android suddenly not working. Same issue on O2 mobile data and Virgin media WiFi. Business app works fine. Are you aware of a problem?

  • QuixoticRocket iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported

    after complaining to @virginmedia about the line constantly going down but being told "no. the service status says its fine - run a test" it's now (officially) down in the area (again, again, again, again). ffs they need to fix their broken junk now

  • stevenmckell Steven Mckell! (@stevenmckell) reported

    At this point @virginmedia should be giving me money every month for their **** show of a service!

  • Jannerman5 Jannerman RN 🇬🇧🇺🇸🇮🇱🇲🇹 (@Jannerman5) reported

    Sat' ain't going well & sod all to do with the two bottles of vino consumed last night 🥴 Virgin media tv channel upgrade & e mail. Quick phone call turns into a tech/media melt down & the oriental Lady sounded so nice too 😡 I need a fukin drink 👏👍 Will update 🤨

  • duchessoffilth DuchessoffilthVIP (@duchessoffilth) reported

    @virginmedia Can someone that is a manager that actuknoes what there are doing please inbox me. I have never in my life experienced such poor service and I can’t get through to anyone that knows what is going on . I am paying for internet package I can’t use and engineers refuse to help.

  • patleenichols Pat 🏳️‍🌈 🟨🟥 (@patleenichols) reported

    If only someone at my letting agents had told me that I had a virgin media specific socket and that I should probably go with them, instead of me have to wait TWO ******* WEEKS FOR INTERNET AT THE END OF MY ******* MASTERS HOLY ****