Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B92.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/25/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Warwick, Coventry, Royal Leamington Spa, West Bromwich, Oldbury, Wednesbury, Solihull, Smethwick, Willenhall, Nuneaton, Rowley Regis and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWalsall Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomRedditch TV
United KingdomWarwick Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown

  • sair74 sarah allen (@sair74) reported from Redditch, England

    @virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???

  • MeganAimee12 Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need

  • leerusson86 Lee (@leerusson86) reported from West Bromwich, England

    @Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy

  • MeganAimee12 Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @virginmedia I want it for free it’s not my fault I pay for a service £36 already

  • MeganAimee12 Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE

  • MattWeav7 Matthew Weaver (@MattWeav7) reported from Halesowen, England

    @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

  • clarelfc Clare Moroney 🔗❤️🦁💍 (@clarelfc) reported from Coventry, England

    @gooner_mp @virginmedia Same here every hour it goes down and crashes my teams calls and work

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #

  • The_Bournian Ian Bourne (@The_Bournian) reported from Hartshill, England

    @goatshecx @virginmedia He has kids? Poor things.

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    @virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    Hi @virginmedia do you know of a outage in Nuneaton and when it may possibly be fixed? Many thanks.

  • pixiero79 RosieGee (@pixiero79) reported from Solihull, England

    @virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonCHaydon Jason Haydon (@JasonCHaydon) reported

    Hi @virginmedia, moving house next week and need to book an installation. Already a customer, taking package with me. Chap yesterday said someone would call me today to arrange. No call. Can you get someone to call pls? Seems impossible to get through to you by phone or chat.

  • Auldreidy Sunny Rocker (@Auldreidy) reported

    @virginmedia Never had the "guaranteed" minimum speed even though we live in a city. Constantly having to reboot, our gamer son has always been bitterly disappointed we switched to VM.

  • Condama66 Mark Dethridge (@Condama66) reported

    @virginmedia We have the hub 3.0. But I believe its not just ourselves. A few people in our village have the same issue.

  • DrAndyPope Andy Pope (@DrAndyPope) reported

    @virginmedia Can you provide an email address to discuss a missing order please? Your help guide just takes me round in circles and your helpline has an hour wait. I would like to talk to somebody because I am paying for something I do not have

  • goofytechs Goofy 4.0 (@goofytechs) reported

    Hey @virginmedia is there a problem with the internet? #virgin Thanks

  • maidenover julie sturgess (@maidenover) reported

    @virginmedia I have put in a complaint. After 20 years I'm seriously considering switching.

  • Stacey008 stacey mattock (@Stacey008) reported

    @virginmedia your service is actually shocking!

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.

  • hurricanehorton Michael Horton (@hurricanehorton) reported

    @VikkiLChurchill @virginmedia Oh, yeah. They're crap.

  • VikkiLChurchill Vikki Churchill (@VikkiLChurchill) reported

    @virginmedia spent over an hour on hold and virgin media are unable to help as they have the incorrect info!