Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Oldbury, Coventry, Wednesbury, Nuneaton, Walsall, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Sutton Coldfield, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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Sarah Duncombe
(@HelenD132) reported
from
West Bromwich, England
@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
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Michael Grahame-Dunn
(@MGDTWITWATCH) reported
from
Nuneaton, England
@virginmedia awful service and even worse customer service -
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
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Alex Welsby
(@AlexWelsby) reported
from
Warwickshire, England
@virginmedia Still unable to get through and cancel. Please can you fulfill this request online
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia yep that’s right Virgin Media not working again. Seriously what am I paying for
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Steven Harris
(@Ste___H) reported
from
West Bromwich, England
@virginmedia Problems since Wednesday losing connection not a happy bunny
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Davey Dug
(@Dug83) reported
from
West Bromwich, England
@virginmedia no tv or internet, what’s going on, charge a bomb then bang I’m left without services, 120 a month I pay for shit internet, 20 minutes holding time on the phone, JOKE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G6URM
(@G6Urm) reported
@virginmedia at the moment no - have a look at my complaint for details which i sent whilst i still had email connectivity - i need to rest cn: 82755001
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kerrie collingwood
(@kerriecollingw1) reported
@virginmedia Err I don’t think so, WiFi always dropping in and out, cannot watch a box set without losing connection, when try to call about it, you hold for ages then someone cuts you off....appalling service!!!
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John Valentine
(@jonvalentine72) reported
@virginmedia Like attentive customer service.
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Rich Gittins
(@RichGittins) reported
@virginmedia down again in N4. Estimated fix time 20:30 tonight. Housemate supposed to be teaching online all day. Hundreds of kids left without a teacher, self employed person left without a days pay. It’s beyond frustrating.
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.
(@illbiteyounow) reported
@kellythe1st @BockerWright @virginmedia How can they be "****" if my service has been as close to flawless as I could expect across multiple address over a nearly 20 year period? Surely if they were that bad I would have hit a major problem at some point.
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steve swadling
(@mr_swades) reported
@virginmedia you really are taking the p**a virgin was never this bad!! What the hell is happening in the UB5 area?!!
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John Wyllie
(@qsilverfox) reported
@Rab_Dickson1 @BanockburnTruth @virginmedia The retentions dept. If you tell the menu you want to cancel you get a human response really quickly.
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Sian Hazlewood
(@SianHazlewood) reported
@virginmedia Pitty your internet is awful @virginmedia even after having the engineer out to resolve the problem.
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Tyla
(@ItsTylaWithAnA) reported
@virginmedia I can confirm that switching it on and off again has not fixed my issue, shocker
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Amjid Khan
(@akhan999) reported
@virginmedia It came back up but something isn’t right, is it maybe my area is oversubscribed. The neighbour also shares the brown box outside is that an issue? I was always against doing that but reluctantly allowed it. If I pay so much for gig1 and keep restarting it atleast every other ...