Virgin Media Outage Report in Solihull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Willenhall, West Bromwich, Redditch, Smethwick, Walsall, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please explain the major problems you are reporting on your recorded message when I call 150?
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
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Andy Simm
(@simmy66) reported
from
Royal Leamington Spa, England
@virginmedia Hi. We have a second V6 box which is struggling to stream stuff. Network is fine and connection in room where it is also fine. Have tried restarting but still struggling. Any suggestions please?
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia This is the third day of no service...
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia I want it for free it’s not my fault I pay for a service £36 already
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Ian Bourne
(@The_Bournian) reported
from
Hartshill, England
@goatshecx @virginmedia He has kids? Poor things.
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please just let me know what the "major problem"is that you report on the 150 number recorded message?
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia No update listed but when I call you I get an answerphone saying you have major problems at the moment!!
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
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sarah allen
(@sair74) reported
from
Redditch, England
@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@gooner_mp @virginmedia Same here every hour it goes down and crashes my teams calls and work
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Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia It says that the signal strength is great.... which it normally is apart from the 10 times it drops throughout the day!
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn Ryder
(@Ryder227) reported
@virginmedia your customer service is a joke! Have spent 5 hours today trying to get my service sorted after a home move. Spent 1hr 10mins on hold spoke to an agent and drop the call whilst transferring
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matt
(@mattyboi1991) reported
@virginmedia Gone more than 2 weeks still no tv box. Time to leave. Not paying for this crap
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schum4nn
(@schum4nn) reported
@virginmedia I think there is a misunderstanding here. The room requires an aerial socket which I don't have but on the phone I was told this was not required which is not true. I was missold and there is no solution to this.
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Colin Kersley
(@Alt_Aesthetics) reported
@virginmedia Is anyone answering phones for customer support at the moment? I’ve tried several times over the last couple of days but get stuck on hold for over 20 minutes.
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Xandru
(@XandruADC) reported
A little bit yikes that my internet is @virginmedia and you never know when you get a random DC(which is pretty often) that will **** up your whole game and stream :)
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Nikki #Chefrecruiter
(@Nikkihayward1) reported
@virginmedia My elderly aunt and uncle can’t get through on phone, are not capable of using online service, and can’t get there issue resolved !
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Ferdi Rezvan
(@ferdi_rezvan) reported
@virginmedia When is the internet issues in SE3 going to be resolved?
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Emily Turnbull
(@emilyt_x) reported
@virginmedia Thank you ! We tried this but the bot said our details didn’t match. Is there a direct phone number for the tech dept please? We keep having problems when we ring. Thank you
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InsaneStreamin - Asylum Community Founder
(@Insanestreamin) reported
@virginmedia can you not leave feedback and review about this joke of a company. If anyone is looking for virgin please don't sign up to them they take your money mess you around and then force you in to a 18 month contract because there service is better than BT or Sky
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RR2105
(@rr2105) reported
@Virgin @VirginMediaCorp @virginmedia how could you keep ppl out of internet in this pandemic. Based on your installation date inhave disconnected my existing broadband service and now you are saying you cannot install, will not get internet from other service provider until 28th