Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Royal Leamington Spa, Redditch, Coventry, Solihull, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Warwick, and Wednesbury.

City	Problem Type	Report Time
Oldbury	Internet	1 hour ago
Birmingham	Internet	5 hours ago
Walsall	TV	20 hours ago
Royal Leamington Spa	Internet	21 hours ago
Birmingham	TV	2 days ago
Birmingham	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 2 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Stephen Blyth (@steveblyth) reported 3 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Satish Danny Paul (@________Danny) reported 3 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Gordé 🦩 (@ReissOmari) reported 5 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 10 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  tarun (@tarun65170952) reported 15 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  John (@jfrncs_) reported 19 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  ch Saqib (@saqibsvideos) reported 20 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Kev Maslin (@kevmaslin) reported 24 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Shelly (@shelleex5) reported 25 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Neil Simpson (@nippa77) reported 29 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 29 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Stuart McCullagh (@stumccullagh) reported 30 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Stephen Bennett (@Stephen12857059) reported 46 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stephen Bennett (@Stephen12857059) reported 46 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  shanny C 🌹 (@_shannonC) reported 50 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  shanny C 🌹 (@_shannonC) reported 50 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 52 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MissHeadShotTV (@MsHeadshot) reported 5 minutes ago

  @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

• 
  nini ☆ (@thatluckygirl4) reported 7 minutes ago

  @virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow

• 
  Stephanie 🇬🇧 (@stephiejmc) reported 9 minutes ago

  @virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in

• 
  bob cain (@bobcainffc1971) reported 10 minutes ago

  Very angry this morning after receiving a call allegedly from @virginmedia threatening to switch off my cable TV. Assuming it is a scam but if not it is a disgrace which @Ofcom should stop. Had my current TIVO box for 9 years and been a cable customer for 30 years.@danfrancis02

• 
  Bryan Millan (@BryMillan) reported 13 minutes ago

  Every Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!

• 
  Big Ape (@keithman45) reported 13 minutes ago

  @virginmedia @Oxford_Life Yep, same experience. Upgraded to 360, error messages, engineer fitted new box...different error messages. Called 150 Friday to be told it's be fixed remotely by 2nd line... still not working properly. . Looks like another call needed

• 
  Al (@lexophile) reported 17 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 20 minutes ago

  O @vmbusiness how can it be when my order was placed in January my rescheduled install date isn't until the middle of May? I am going to be without connection for over 2 weeks .. the original plan was to have a week cross over of my service - why do i pay for business ?? (1 of 2)

• 
  Rob Sharman ⭐️⭐️ (@sharman_robert) reported 21 minutes ago

  @virginmedia appalling customer service, you either speak to a bot or a moron on a messaging service…they still haven’t fixed any of my issues I’m done at this point

• 
  hennii (@NathanH17475101) reported 21 minutes ago

  @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things