Virgin Media Outage Report in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Redditch, Walsall, Coventry, West Bromwich, Warwick, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Wi-fi	9 hours ago
Oldbury	Total Blackout	12 hours ago
Birmingham	Internet	23 hours ago
Redditch	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Mick Sharry Esq. (@Mylesahead) reported 6 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Yvonne 💙 (@Momrocks50) reported 8 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Gordé 🦩 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Stephen Blyth (@steveblyth) reported 12 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 17 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Neil Simpson (@nippa77) reported 20 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  Stu (@stuartc87) reported 22 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  SorachiTim (@PolymathTim) reported 23 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Beard Punk (@BeardPunk) reported 24 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Martin Wilkinson (@MartinWilko) reported 26 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Jazba Entertainment (@JazbaEnt) reported 27 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Martin Wilkinson (@MartinWilko) reported 32 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Andraay Leung (@Andraay) reported 34 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Stuart McCullagh (@stumccullagh) reported 39 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Scott badham (@scbadham) reported 39 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Colin Hunt (@HuntColin58) reported 42 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Beard Punk (@BeardPunk) reported 53 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Beard Punk (@BeardPunk) reported 58 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Stephen Blyth (@steveblyth) reported 59 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hardman and Hill (@HardmanHill) reported 2 minutes ago

  Do @DPDCare ever answer their phone, This must be the worst customer service next to Virgin Media.

• 
  David J Rutherford (@daveyruthers) reported 5 minutes ago

  @virginmedia your customer service is shocking. We haven't been able to use your virgin go app since you installed your services here 2 weeks ago. Answer from your rep, "I don't know why it's not working"

• 
  Jules A (@Jule5y) reported 6 minutes ago

  @virginmedia just spoke to your call centre because my wifi is down yet again, I need a technician to visit. Specifically told him I can’t do Friday 02/12 and agreed to book 06/12, now I’ve got a confirmation for 02/12! 🙄Link to change the appointment doesn’t work! Please help.

• 
  Marko Von Richards🤡 (@markvonrichards) reported 7 minutes ago

  @wench141 @virginmedia Got exactly the same, but took 4 hours to actually get a stable enough connection to connect to the service status! A little advanced warning would help, both my wife and I work from home.

• 
  Peter White (@1Petewhite) reported 16 minutes ago

  @virginmedia Talking to customer services in the Philippines I could hear another operative next to her givining out that persons adress and phone number.

• 
  Missy Tink (@TinkMissy) reported 20 minutes ago

  @virginmedia Since I had my new handset in July I have no internet unless I’m connected to wifi. All they keep blaming is the mast being down, I have reported that this happens out my area too and that members of my house on o2 don’t experience the same problem.

• 
  I'm Back (@PREEMGAMING) reported 21 minutes ago

  Is anybody else's @virginmedia Internet speeds slow because mine is terrible and I'm on the fastest speed plan?

• 
  Mark Sharman (@markussharman) reported 21 minutes ago

  1 week review as a new @virginmedia customer: - Lied to about what speed I can have via Whatsapp - Tried to update to a better deal (saving VM time in me not cancelling and rejoining) but told not possible - Finally updated on third attempt, but contract price is now wrong 😑

• 
  Bob Parker (@Bobparker9) reported 23 minutes ago

  @virginmedia OK had an email at 1545 asking me security questions ( the answers to all of them were in the email) nothing since. Cut to the chase are you going to give me my money back or not? Maybe you have realised how awful you have been and going to give me the whole contract for free.

• 
  cece (@CatherineMasc) reported 26 minutes ago

  @virginmedia I am getting 4Mb on a 100 Mb package, there is no option for me to order a wifi hub in the app, I keep getting referred to call customer service who also haven't been able to help. How do I get a wifi hub??!