Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Coventry, Wednesbury, West Bromwich, Royal Leamington Spa, Solihull, Walsall, Willenhall, Redditch, Smethwick, Sutton Coldfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Coventry |
TV | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint from 18th November. Great service
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@debnelson1964 @virginmedia Not working for me
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
Come on @virginmedia sort out your sky sports red button service not working
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@RobGyde @BenjaminLipman Not working on virgin media
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
Think the issue is with Virgin Media now... Sky gang seem to have stuff working again. Fingers crossed Virgin sorts itself.
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no response to my complaint a month ago
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gary baird
(@8a1rd) reported
from
Whitnash, England
@virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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-!-
(@TheHoneyMunster) reported
@virginmedia Was instructed to leave number as more convenient on WhatsApp but that's only good if have enough time to finish the chats to cancel and not get all the your a valued customer after xx years but I'm still going to charge you more and agent still not providing date which.
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Will B. 🏴
(@Will_Saoren) reported
@virginmedia It rips existing customers off, and it doesn't help when customer service try and frame it as a good thing.
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mike
(@mike23002258) reported
@virginmedia It appears from many of your previous tweets that this is a common issue when people have upgraded. Can you elaborate please?
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Kev Edge
(@DadDancing123) reported
@virginmedia I might as well be speaking to the wall. Your customer support is beyond shambolic.
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Prezzie Prezzie
(@Prezzie000) reported
@virginmedia Yes I am an existing customer I was told to change my preferences in my account but still I get calls.
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Stephen Dean
(@stephencdean) reported
@virginmedia I was told an engineer would visit my house between 12-4pm…. The van engineers said they would turn up and not to cancel. That’s what I did….. can I please get an update
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Treece York 🐝
(@TeresaY32684437) reported
@virginmedia Hi, I am a new customer and my Virgin 360 equipment was installed yesterday (Tuesday) Everything is set up but the TV button on my remote isn't working. I've paired my tv and that works OK but I cannot use the tv button (top left on remote) so my tv won't turn off
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m
(@leipperm) reported
@virginmedia .@WhichUK what do you make of a virgin customer not having service for nearly three months and still being expected to pay?
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Ian Jeffray
(@ianjeffray) reported
@virginmedia I pay for 300mbit. I've been a VirginMedia/BlueYonder/etc customer for about 25 years now. Yet since your "upgrade" in July the service has been an absolute shower. Uttterly abysmal performance - usually only about 1mbit. I have to reboot the modem MULTIPLE times a day.
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Kev Edge
(@DadDancing123) reported
@virginmedia No. I’ve been waiting an hour and a half for a response from your WhatsApp service