Virgin Media Outage Report in Solihull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Redditch, Smethwick, Walsall, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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Andrew Tatton 🔰 #GlazersOut 🔰
(@adtatton) reported
from
Wythall, England
@virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Watson
(@Watson3Clive) reported
@virginmedia I have tried these tips to no avail. I am a virgin ultimate oomph customer. Please can I be provided with two WiFi pods?
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Martin hunter
(@Mhunter6705) reported
@virginmedia 2/2 Left a message saying they would call back. Hasnt happened. Ive emailed them again several times to say this is still an active complaint. This too has been ignored.
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Luisa Barile
(@BarileLuisa) reported
@virginmedia We, as much as many other frustrated users in our area, have already reported the issue multiple times. Still, we are without connection. There is a fault in the area, and you have been aware of it for weeks!!
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sara
(@saramara88) reported
@virginmedia Not given one. This has been going on since April, the service is awful
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albus mumblecore 🏳️🌈
(@coolmongreldog) reported
@virginmedia All I want is to register that there is still an intermittent problem in the area. It's a bit weird to pantomime that my broadband equipment might suddenly have developed a fault that perfectly replicates the same issue that was acknowledged as area-wide earlier in the day
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Calv
(@AForceCalvey) reported
@virginmedia No, would work some days then fine the rest! I understand speeds can be slow sometimes but paying through the nose for internet that has been off over 7 hours in the last 2 days I won’t do
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Sean james lock
(@Seanlock27) reported
@virginmedia Hi, I was trying to login through website. It was showing a message about boffins being hard at work. It's fine now, I was able to login and pay bill. Thanks for replying.
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Rob Turner
(@Robwturner) reported
@virginmedia absolute joke of a service. We pay for your 300+ mbps package and both wireless and wired are terrible. Not reaching much over 20-40 mbps in the last week and making calls with work near impossible. Looking forward to getting off your service!
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10/7 is Vee Day
(@eNVeeArcadia) reported
@virginmedia A bit late on the reply, already resolved my contract issues with your live chat. Maybe in the future don't threaten your customers with a ridiculous price increase for something that is a basic necessity for both a personal and professional lifestyle
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Gareth Owen
(@TheAnswers42Com) reported
Looks like the internets is down in Edinburgh with @virginmedia. I wish internet outages could happen just around 4am in the morning, when I'm asleep rather than in the middle of work...