Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, Smethwick, Bromsgrove, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	12 hours ago
Birmingham	Internet	24 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago
Oldbury	Internet	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Alex Barker (@amancalledalex) reported 5 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Stuart McCullagh (@stumccullagh) reported 5 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Evan Davis (@EvanD) reported 10 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 11 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Evan Davis (@EvanD) reported 11 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  Evan Davis (@EvanD) reported 12 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 13 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  ch Saqib (@saqibsvideos) reported 14 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Mick Sharry Esq. (@Mylesahead) reported 19 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Stephen Blyth (@steveblyth) reported 22 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Stephen Blyth (@steveblyth) reported 31 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Shelly (@shelleex5) reported 31 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 35 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Neil Simpson (@nippa77) reported 36 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  Martin Wilkinson (@MartinWilko) reported 45 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Polly P (@paulinespelman) reported 48 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Martin Price (@mrmjprice) reported 49 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Stephen Bennett (@Stephen12857059) reported 59 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iso (@Isomniax) reported 3 minutes ago

  @OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here

• 
  Dave McGarry (@RealDaveMc) reported 9 minutes ago

  @PremSportsTV Please fix the sound sync on the @virginmedia feed for the @NASCAR race stream.

• 
  Dr. William Weir (@WilliamWeirFun) reported 12 minutes ago

  @virginmedia I don’t need your reminder, know my bill is overdue. It’s not with the want of my me not trying to pay it mind. I’ve been trying to sign in to PAY the bill for days but due to your insane stupid link up with O2 I can’t.

• 
  tom (@tomcity1) reported 13 minutes ago

  @virginmedia No there is a problem in my area says your website 👍

• 
  Carrie (@IamCarrieagain) reported 14 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  Sadie~Jane (@sadiejane29) reported 15 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

• 
  Jim_Bo (@burchett84) reported 15 minutes ago

  @virginmedia Hi, can someone please help regarding a bill please

• 
  kaan #freeimamoglu (@laankaan) reported 17 minutes ago

  @virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?

• 
  Poli 🤌 (@CryptoPoli) reported 18 minutes ago

  @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!

• 
  TB (@Peerabeee) reported 19 minutes ago

  @Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!