Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91, B90 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Walsall, Coventry, Redditch, West Bromwich, Sutton Coldfield, Wednesbury, Royal Leamington Spa, Willenhall, Smethwick and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Solihull |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Simon Ryan
(@SimonRyan2) reported
from
Coventry, England
@MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin
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Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.
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Shannon Johnson
(@shannxnj) reported
from
Birmingham, England
Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly
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Tara-Louise Swann
(@SwannTara) reported
from
Birmingham, England
@virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !
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Shay
(@organised) reported
from
Coventry, England
Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia I’ve been having issues with my wifi since I got it last year and now we’ve been talked into getting a “pod” for an extra £5 p/m only for the guy to say it still doesn’t guarantee wifi speed. Whatever you lot are smoking please quit.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia That’s not what my issue is. WHY IS THE INTERNET SO INCONSISTENT??? - and threatening to charge a £240 to cancel the contract for wifi that does work is very poor customer service!
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia @vmbusiness What's the betting VM blame covid for pathetic support
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia If these pods don’t work, I’ll back with more reasons for why people should avoid using your rubbish service. It’s pathetic really that I have to come on Twitter to do this for you to be bothered just because of reputation. Disgraceful
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access
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Steven 'STIG' Jones
(@stevejones88) reported
from
Birmingham, England
@virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@AMontguire) reported
@mum26boys @virginmedia Good luck I have had a loss of service from the 17th and been told the next day it would be fixed 9 days in still not working.
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Mum26boys
(@mum26boys) reported
@AMontguire @virginmedia I have a feeling it’s because I want to cancel some services. I’d probably have been dealt with by now if it was for an upgrade!
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chloé
(@Iovejoyband) reported
@virginmedia fix Yourself
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Andrew
(@AMontguire) reported
@virginmedia I have called customer service, field team and complaints and yet still no further on….. absolutely joke!
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Natalie 🍄🦇
(@NatJPaints) reported
@virginmedia I've rang 5 times, and no one can help. I want to cancel my contract immediately since I've not been given the phone in the contract deal. You are breaking your own contract agreement.
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Hayley
(@HayleyBazz88) reported
@virginmedia I did the first person I spoke to put the phone down on me. But the second person was brilliant which made a change…first person I’ve spoken to that actually listened to my problem and was understanding and helped
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daniel
(@DJDAVIES1984) reported
@virginmedia I need to be able to provide proof that we've moved to an area where your service is not available
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Mum26boys
(@mum26boys) reported
@virginmedia I need to downgrade and cancel some of my package
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AJ Mulhall
(@BigAllyM11) reported
@virginmedia No As many people have said their webchat is not working and you can’t speak to anybody on the phone either!
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Tanya
(@tottarn) reported
@virginmedia Hi there. No I haven’t had a reply at all. We’re moving on 7th July, I need to cancel our services as new owners will be moving in from 14th.