Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Redditch, Coventry, Royal Leamington Spa, Solihull, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Warwick, Wednesbury, and Willenhall.

City	Problem Type	Report Time
Birmingham	Total Blackout	11 minutes ago
Birmingham	E-mail	1 hour ago
Oldbury	Wi-fi	2 hours ago
Birmingham	Wi-fi	14 hours ago
Oldbury	Internet	20 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 3 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Martin Price (@mrmjprice) reported 4 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Evan Davis (@EvanD) reported 11 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Rachael Barker (@rachmadmank) reported 11 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Phil Queenan (@philq001) reported 13 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 13 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Brian Cape (@BrianMCape) reported 17 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Satish Danny Paul (@________Danny) reported 18 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Stuart McCullagh (@stumccullagh) reported 18 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  ch Saqib (@saqibsvideos) reported 19 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Beard Punk (@BeardPunk) reported 20 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 21 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  tarun (@tarun65170952) reported 34 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 36 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Garry (@paragaz) reported 45 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  John (@jfrncs_) reported 47 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Stuart McCullagh (@stumccullagh) reported 48 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  jen (@jenkin99) reported 53 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 55 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  adam (@adam_2510) reported 6 minutes ago

  @virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!

• 
  Michael Day (@JustMike2K24) reported 9 minutes ago

  @virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.

• 
  Stephanie 🇬🇧 (@stephiejmc) reported 14 minutes ago

  @virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in

• 
  Donna Tudor (@donna2904) reported 14 minutes ago

  @FuzziePieRat @virginmedia I’ve had the same issues. Given 30 days notice after 19 years as a customer. They kept offering me things I didn’t want. Three hours on chat to give my notice as they were ignoring me.

• 
  entrustTMF (@entrustTMF) reported 15 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  toastyborg (@Demon__Cyborg) reported 16 minutes ago

  @virginmedia absolutely sucks. They won’t even help me unlock my email and I’ve apparently been blacklisted for not doing anything???

• 
  David Grant (@DavidGrant58131) reported 17 minutes ago

  Virgin media broadband down in Swords for 4 days so far ...no communication...no contact....@richardbranson ???

• 
  Casilda Malagon (@casilda1) reported 21 minutes ago

  @virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough

• 
  Asa McGrath (@amcgrath1uk) reported 22 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  Tillymint67 (@evon67) reported 23 minutes ago

  @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20