Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Warwick, Coventry, Royal Leamington Spa, West Bromwich, Oldbury, Wednesbury, Solihull, Smethwick, Willenhall, Nuneaton, Rowley Regis and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Redditch |
TV | |
| Warwick |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
-
sarah allen
(@sair74) reported
from
Redditch, England
@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
-
Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!
-
LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
-
Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
-
Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia I want it for free it’s not my fault I pay for a service £36 already
-
Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE
-
Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
-
Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@gooner_mp @virginmedia Same here every hour it goes down and crashes my teams calls and work
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
-
Ian Bourne
(@The_Bournian) reported
from
Hartshill, England
@goatshecx @virginmedia He has kids? Poor things.
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
-
LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.
-
Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45
-
Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
-
Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
Hi @virginmedia do you know of a outage in Nuneaton and when it may possibly be fixed? Many thanks.
-
RosieGee
(@pixiero79) reported
from
Solihull, England
@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jason Haydon
(@JasonCHaydon) reported
Hi @virginmedia, moving house next week and need to book an installation. Already a customer, taking package with me. Chap yesterday said someone would call me today to arrange. No call. Can you get someone to call pls? Seems impossible to get through to you by phone or chat.
-
Sunny Rocker
(@Auldreidy) reported
@virginmedia Never had the "guaranteed" minimum speed even though we live in a city. Constantly having to reboot, our gamer son has always been bitterly disappointed we switched to VM.
-
Mark Dethridge
(@Condama66) reported
@virginmedia We have the hub 3.0. But I believe its not just ourselves. A few people in our village have the same issue.
-
Andy Pope
(@DrAndyPope) reported
@virginmedia Can you provide an email address to discuss a missing order please? Your help guide just takes me round in circles and your helpline has an hour wait. I would like to talk to somebody because I am paying for something I do not have
-
Goofy 4.0
(@goofytechs) reported
Hey @virginmedia is there a problem with the internet? #virgin Thanks
-
julie sturgess
(@maidenover) reported
@virginmedia I have put in a complaint. After 20 years I'm seriously considering switching.
-
stacey mattock
(@Stacey008) reported
@virginmedia your service is actually shocking!
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
-
Michael Horton
(@hurricanehorton) reported
@VikkiLChurchill @virginmedia Oh, yeah. They're crap.
-
Vikki Churchill
(@VikkiLChurchill) reported
@virginmedia spent over an hour on hold and virgin media are unable to help as they have the incorrect info!