Virgin Media Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Redditch, West Bromwich, Nuneaton, Rowley Regis, Oldbury, Walsall, Solihull, Warwick, Sutton Coldfield, Smethwick, Halesowen and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Andy Simm
(@simmy66) reported
from
Royal Leamington Spa, England
@virginmedia Hi. We have a second V6 box which is struggling to stream stuff. Network is fine and connection in room where it is also fine. Have tried restarting but still struggling. Any suggestions please?
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia why is your #CustomerService so very poor!! Had an issue and called you charged £10 for the call. Complained... no reply... 28 days later email not addressing the issue with the closure hope this solves your issue if not call us... same number charged on previously!!
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia It says that the signal strength is great.... which it normally is apart from the 10 times it drops throughout the day!
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please just let me know what the "major problem"is that you report on the 150 number recorded message?
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia No update listed but when I call you I get an answerphone saying you have major problems at the moment!!
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
Can I ask if anyone else has problems with their @virginmedia wifi?? We both work from home and are on calls most of the day however our wifi drops at 5 past the hour EVERY HOUR - EVERY DAY 😡 Meaning it takes 5 minutes to reload and recall people or rejoin meetings!!
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia So now over 2 hours later 3 different departments none of which can help and back on hold again!! Complete and utterly joke! #poorcustomerservice #virginmediajoke #dontcare
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia This is the third day of no service...
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please explain the major problems you are reporting on your recorded message when I call 150?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cammies
(@NeilCammies) reported
@virginmedia No, its gone again three times today so far. Pretty poor. Getting a bit fed with this, have been with Virgin since the beginning but this service is just getting worse. Very frustrating.
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Jason Gorman
(@jasongorman) reported
Virgin Media broadband is still down. Their status page is still all green ticks. Their support line is still too busy.
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Jennie
(@jleopard) reported
@virginmedia virgin you suck. Can’t get internet and your phone lines are closed. Abominable customer service and please don’t blame Covid
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Megan
(@MegsClose) reported
@SERGEHD_ @virginmedia They are ****
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Venger
(@setvenharis) reported
@BAFTA @virginmedia You have achieved the impossible. This year the "Wokeness" has been amped up to "11". Last year was bad, but this year takes the gold for this rubbish.
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Bernie
(@Bernie55564766) reported
@BAFTA Shame sponsored by Virgin Media. Worst customer service ever.
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SergeHD
(@SERGEHD_) reported
To whom it may concern Hi @virginmedia i have to grind division rivals on fifa to get tots mitrovic, why is my internet so bad during the evening? Kindest regards SergeHD
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jason
(@jayboyrudeboy) reported
@virginmedia Have question....its says the N19 area is down ...but people living across the way from me have broadband band.. Yes they are virgin customers.
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Louise Lloyd
(@LouiseLloyd6) reported
@virginmedia As per my original message to cancel my broadband and phone line
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Lee
(@YorkshirePud84) reported
@Lakritsiputki @skytv @virginmedia I hate it, it's next level crap. mum won't have it though, deep down she hates it but is low-key defending it coz she bought and is stubborn af