Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Sutton Coldfield, Coventry, Rowley Regis, Wednesbury, Nuneaton, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
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AJComputerServicesUK
(@AJhyphenCSdotUK) reported
from
Birmingham, England
I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬
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James
(@james_e_grant) reported
from
Birmingham, England
@virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
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Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.
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Matt Russell
(@TheRusse11a) reported
from
Birmingham, England
@virginmedia I managed to fix it by d/l the app again last night. Thank you.
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
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Doug Grant
(@Darkbluebaggie) reported
from
West Bromwich, England
@virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.
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jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
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Adam O'Hare 🏳️🌈 💚
(@CannedWildlife) reported
from
Birmingham, England
@virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia I will do both; what’s the number for technical support; will try one last time 🙃
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Craig
(@cra1gs) reported
from
Birmingham, England
So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down again
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help
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nimrod x
(@Nparanoid) reported
from
Solihull, England
@virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stee
(@ahumanonline) reported
@virginmedia I have not. However it should never have happened in the first instance, given you had over 3 weeks to prevent this. A 45 day waiting period & the subsequent time for a cheque to be processed by a bank is by no means acceptable given the current cost of living. Please review this
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Anthony
(@Avengerius) reported
Maybe I'll just continue shouting into the @virginmedia void until someone can acknowledge a problem... *sigh* SR3 area #virginmediadown
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Gary
(@Gary4W) reported
@virginmedia having Virgin Mobile service issues in London EC2A for about 1 hour. 5 bars, 4g but speed tests fail to connect to internet. #virginmobile
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Stin
(@TheIainAnderson) reported
@virginmedia To fix my broadband it’s not connecting. Clearly a router problem but the agent wasn’t listening to me . Really not happy about being lied too just to get me off the call
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Mohammed Bangee
(@MoBangee) reported
@virginmedia as a Virgin media customer through the 02 priority app can I get the £2 Disney plus discount?
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peтer 정호석 вragg
(@Braggovic) reported
@virginmedia I've spoken countless times with your support centre. As friendly as they are, all I'm told is that "engineers are looking in to it". I've no way of knowing if this is true, sadly. Can I dm the postcode (rather than post here)?
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Dionne Dickson
(@dionne0918) reported
@virginmedia To contact virgin. Nothing else but if he was an engineer surely he should be solving the issue and not leaving till service is restored
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simon gready
(@sif1mad) reported
@virginmedia = Total incompetence. I want to leave pre installation, I am fed up with the problems contacting customer services by any form Website one of the worst I have seen for a provider. Pre contract and don't want to use this dreadful ISP. AVIOD THEM LIKE THE PLAGUE 👎👎👎
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
@virginmedia I guess so? I'm a new customer. I'm looking for an app to control my TV from my phone.
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Skye フローズン
(@Ehviiate) reported
@virginmedia Can I get an engineer without having to do that 24 hour thing for the 4th time?? All it does is just fixes the issue for maybe a few hours and then back to less than 40mb... for the last 2 months I've been paying the full price for 1gb package but only getting 27-34mbps...