Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Coventry, Wednesbury, Royal Leamington Spa, Solihull, Walsall, Willenhall, Redditch, Smethwick, Sutton Coldfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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Steve Valentine
(@SJV1957) reported
from
Warwickshire, England
@virginmedia you are next to useless. Broadband playing up all day and virtually unusable - phone up and when eventually get through to someone, they say they will do some checks, put me on hold and then after 15 minutes hang up! Pathetic
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Ryan Taylor
(@rtaylorr10) reported
from
Coventry, England
@virginmedia woke up with no wifi connection and when I tried to connect it back on settings, it said incorrect password. Don’t know what happen, last night was working just fine. Anyone had the same experience, would appreciate any help.
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia The service has dropped out several times and is out now. There are no reported outages for our post code and when I run your test it finds no fault. I’m resting on a wired Ethernet connection so it’s not the WiFi.
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia Internet out again at 21:54, the fifth or sixth outage since 19:50. Going to call it a night and go read a book. Hope fully better luck with this whole inter webs thing tomorrow. So glad the country is not pinning its hopes on digital technology.
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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Ewan Davis
(@WoodcoteEwan) reported
from
Royal Leamington Spa, England
@vmbusiness you seem to have a major outage but I can find a status page with information on your website
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Cooper
(@mrkevincooper) reported
@virginmedia You didn't read my post that it was down again on certain channels as of 14:20 3rd Dec 2021 did you ?
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Fest
(@unclefesties) reported
@virginmedia Your service is unacceptable. All you do is sell, sell, sell, up prices and provide a dreadful service. I would like your complaints department email address.
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Rups
(@RupsC73) reported
@Billytheyid70 @virginmedia Change as soon as you can. They are terrible mate!
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Saffacat
(@saffacat) reported
@virginmedia @virginmedia no it is not working in TW1 postcode and according to your website will only be back up and running on 4 December. How do I get a fee reduction for no service for at least 3 days.
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Pavan Ruprai
(@PavKR) reported
@virginmedia so disappointed about the lies your customer services keep taking about our installation! We signed up a month ago and still no internet
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Leeroy Brown
(@LeeroyBrown01) reported
@virginmedia I don’t have virgin tv. It’s the WiFi reliability that’s my issue.
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Samuel Langley
(@Samuel_Dynamic) reported
Hi @virginmedia is there currently an outage in regards to WiFi/Internet at the moment?
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Saffacat
(@saffacat) reported
@virginmedia The tv service in TW1 is still broke even the website confirms this and states it will be corrected tomorrow. Maybe check before making statements that’s it’s running. I will be making a formal complaint but @Ofcom this is the service @virginmedia customers are receiving.
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Jagga Jatt
(@Jat78748928) reported
@virginmedia so .. intermittently as per usual service right?
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B700
(@RichBerba) reported
@virginmedia is there anyway for you to call me? I don’t have time to sit on hold... you guys really enjoying my money and not providing the service I expect.