Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Coventry, Wednesbury, West Bromwich, Royal Leamington Spa, Solihull, Walsall, Willenhall, Redditch, Smethwick, Sutton Coldfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It’s media. I have sent off the details to change account holder name and heard nothing back it has been over 2 weeks, can’t get anywhere when i contact your call centre. I need a change to our services and need support with this
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W. J. Thirsk-Gaskill
(@wthirskgaskill) reported
from
Birmingham, England
@virginmedia Please concentrate on getting up the noses of broadband customers, and stop running shit trains, and suing the NHS for money that was never yours in the first place.
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Mitesh Parmar
(@Mitz__P) reported
from
Solihull, England
@virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.
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Auntie June Acts of Kindness 2019
(@BeproudLGBTQ22) reported
from
Warwickshire, England
@therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx
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GTAssociates
(@GTAssociates) reported
from
Redditch, England
@virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Virgin Media should be reported to the advertising standards, for lies, what a total load of crap, try getting your customer service telling the truth for a start .
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
@virginmedia Your service has been shit for years. Need a change
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tom reed
(@tomstrumreed) reported
from
West Bromwich, England
@virginmedia There's nothing there relating to broadband issues.
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia That is the only solution every time it drops out!! It has just gone again!!
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Bill Bishop
(@ArcanumDesign) reported
from
Halesowen, England
@virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Shields
(@paulshields) reported
@virginmedia Just had an email from you saying there will be disruption to my service tomorrow and you wanted to give me chance to plan ahead. How am I supposed to do that when you tell me at 1930 the night before?
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Darren Bekker
(@DarrenBekker) reported
@virginmedia MG, my experience has been awful and I'm not interested in virgin or their shocking over subscribe rubbish services. The call centres/ help desk are rubbish. I'm tired of being ripped off by virgin. I'm leaving
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Julian Cole
(@JulianCole5) reported
@virginmedia Your test suggests there maybe a network issue although your engineer checked all that two weeks ago. Thanks
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NDBILL. I grow Micro Greens and I’m Woke. Apparent
(@BendyBill) reported
Our #VirginMedia #Tivo box is rubbish. Slow, clunky, keeps buffering, takes ages to load and we can’t get through to Virgin they don’t answer the phone.
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Sam Rogers
(@SamRoge65454747) reported
@virginmedia your customer service is appalling. Updates to the issue would be useful, I’ve just found out after chasing that you can’t repair my internet until at least 16/08/2021… why am i having to reach out to you to find this information… i wouldn’t have known otherwise.
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Ollie Caveney
(@olivercaveney) reported
@virginmedia Personally, I’d have been okay with it had you notified me before, If it an actually ISSUE then it’s fine, if its pre planned maintenance you’ve had weeks to let me know.
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gabi¾
(@diorbvtch) reported
why is your wifi so slow these days? its never been like this and its TERRIBLY slow. what is going on? keeps going off. @virginmedia
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Simon Shore
(@siefc1878) reported
@virginmedia I raised the complaint this morning and I want virgin media to acknowledge their mistake and rectify it to a satisfactory level which is beneficial to me and resolves this matter to my satisfaction
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Will Hogg
(@wilddoghogg) reported
@virginmedia I would have thought that at a time where people are more reliant on their internet connection than ever before - Virgin would show a bit more compassion and compensate when people's service is affected - not hide behind ofcom regulations!
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Kitch
(@Kitch11154385) reported
@virginmedia Why I am getting an email at 6:30pm telling me there will be an outage tomorrow? How the f* are people working from home supposed to make arrangements at this short notice? This is unacceptable. #virginmedia #virginservice