Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Redditch, Coventry, Solihull, Sutton Coldfield, Rowley Regis, West Bromwich, Royal Leamington Spa, Wednesbury, Nuneaton, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Already tried it guys, absolutely nothing, it’s also a replacement router that received on the 12th of March, phoned 6 times over the weekend for them to tell me everything is ok when I was experiencing slow connection, now nothing!
-
Andrew Horton
(@villandrew) reported
from
Solihull, England
@virginmedia Your customer service is always shite
-
Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
-
Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@brumcyclist It’s a good haggling tool when trying to get the price down with virgin media
-
Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia But I have been specifically told to return the hub before getting new one as standard procedure. Also been told to email customer services to allow keeping the hub until new one arrives.
-
Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia It's about broadband device as I have only broadband service.
-
Rich Pemberton
(@rich_pemberton) reported
from
Solihull, England
@virginmedia land line and internet is fine however we have 2 mobile phones and neither can make a call can you confirm if there is an issue as there is no answer from the call centre
-
D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia hi is there any other number I can call for a uk call centre please, i’ve had enough with being on the phone for up to half a hour at a time trying to sort my Internet only to be cut off, And for them to continue telling me they’ve sorted out my issue when they ain’t
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
-
Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to know why these replacements are done. I am new customer and received my this device not long ago.
-
Vicky Joel
(@VickyJoel) reported
from
Royal Leamington Spa, England
@virginmedia Hi, it’s not possible to DM you. Been on the phone to 0345 number to resolve a payment taken from my account. Call eacalated to supervisor for him to be monosyllabic and then leave the call. If I hang up now, it’ll be me still without my £ and having to start again
-
Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to show my non satisfaction on customer response. It was first time I engaged with virgin services and it is extremely bad experience so far. I wonder whether I did the right to choose Virgin.
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
-
Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
-
Claire B 🙌🙌
(@KittykatClaire) reported
from
Willenhall, England
Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
-
Andrew Evans
(@evansaviography) reported
from
Solihull, England
@virginmedia @siandsal Well here in Solihull 120miles north no one on Virgin has a mobile signal either!!!
-
Ed Baker
(@edbaker1965) reported
from
Redditch, England
Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
-
D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia absolutely no internet service in the cv5 area, any updates please
-
Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
KD
(@kcrz791) reported
@virginmedia my boosters have stopped working. I'm unable to find the network and have tried all steps to reset and configure.
-
Two Neurons
(@TwoNeuronstream) reported
4/ let's talk about that "promise" and the platitudes @virginmedia uses to attempt to mollify customers. One rep said he "promised" this issue would be resolved. But you know, it wasn't. I knew it wouldn't be. So I asked him to clarify how he plans to keep this promise...
-
Lets-have-it
(@dj_cant_dj) reported
Thanks to @virginmedia . Tech support said do this , do that and then wait and will solve all my problems. Nope it didn't. Problem persists after 5 days and now your offices are shut. Terrible customer service.
-
Alex
(@FreudianBlip) reported
@virginmedia The only thing slower than my connection is your helpline. Thanks for very little, unreliable in broadband and customer service it seems.
-
Jim Mumford
(@jim_mumford) reported
@virginmedia Advice from Ofcom (ref 01135833) is I need a 'deadlock letter' to pursue complaint with CISAS. I've called and when finally answered had call ended. Connor in terminations said I shd have read the T&Cs. My argument is your employees should not make promises that can't be kept.
-
Kerry Hemus
(@KezMH) reported
@virginmedia @paramattharri84 Yes there is, you can finally get a person to talk to me and resolve my issue.
-
Ste C
(@OtherStevie) reported
In light of my Virgin Media frustration, should I win big on the lotto, once I've got myself set up I think I'd set up a firm purely to fight companies on this ****. So many people don't have the energy/money to fight this stuff in court. So I would, it'd give me something to do
-
Richard Stoyle
(@RichardStoyle) reported
@thedogman_918 @virginmedia After being with them since they first came and took over cable ntl in 1990 I have called it a day with them. No loyalty. Never missed a bill and no issues.still charged me extra month after cancel. Now a gamers company. 2nd property account I've now closed
-
Jozey Wade
(@dozeyjozey) reported
@virginmedia When I checked today it said network error. But other times I’ve checked it’s said no issues detected despite the fact that there has been.
-
Teganlea
(@Teganleaaa) reported
My Twitter has become a @virginmedia hate page. Im paying over £100 a month for a service they don’t ******* provide. 5 hours on a phone call to be told “your internet is fine on our end”. Look at all the ******* videos I send and tell me how ******** I have good internet.