Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Birmingham, Oldbury, West Bromwich, Solihull, Walsall, Smethwick, Bromsgrove, Redditch, Sutton Coldfield, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Coventry	Wi-fi	12 hours ago
Birmingham	Wi-fi	12 hours ago
Oldbury	Internet	14 hours ago
Birmingham	Wi-fi	14 hours ago
Birmingham	Wi-fi	15 hours ago
Birmingham	TV	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Jot Shoker (@jot_shoker) reported 5 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Beard Punk (@BeardPunk) reported 10 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Stuart McCullagh (@stumccullagh) reported 11 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  W1LKO (@Wilkomania1984) reported 11 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Jazba Entertainment (@JazbaEnt) reported 14 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 16 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Beard Punk (@BeardPunk) reported 20 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Brian Cape (@BrianMCape) reported 20 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 25 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  shanny C 🌹 (@_shannonC) reported 31 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Bonna (@Phil_Bonna) reported 31 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 32 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Gordé 🦩 (@ReissOmari) reported 35 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  IAACCTV Limited (@iaacctvuk) reported 41 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Scott badham (@scbadham) reported 49 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Antony Howlett (@AntonyHowlett) reported 54 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  jen (@jenkin99) reported 55 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Basquildol 💙 (@basquildol) reported 6 minutes ago

  @virginmedia been on the same DM thread since 2.30pm, & yet another operative has joined to ask me what the issue is , ahhhh, read the thread , please, read the full notes . Thanks

• 
  liam (@liamsimo95) reported 8 minutes ago

  @virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?

• 
  Charlotte Riggio (@MsLiberty1776US) reported 13 minutes ago

  @virginmedia 6 hours and no response to the DM you asked for We apologised for the inconvenience caused. We have arranged for a specialised technician to visit you today between 12 PM and 4 PM to resolve both the TV . Your complaint has been raised and will remain open to ensure everything is fully resolved, and you will receive confirmation of the appointment via text message.

• 
  Troy Pemberton (@tpembe1) reported 15 minutes ago

  @virginmedia intermittent signal in KT20 area for sometime now. I have tried to call your customer service (aka avoidance) team and as usual - nobody picks up!

• 
  zed #davidjtwt (@ZedwozFlamed) reported 17 minutes ago

  it’s called virgin media because it ******* sucks

• 
  Stew G no23 (@StewartGar49182) reported 22 minutes ago

  @virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?

• 
  mec337 (@mec337) reported 24 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  Joseph Adams (@_MeJAdams) reported 24 minutes ago

  @virginmedia After the way I’ve been treated and the attempted price gouging and the lies from your complaints, do you think I want to renew. 20 year customer destroyed in 40 minutes. You want to talk more DM me. C-2505261109 is the complaint id if you want to talk properly

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 27 minutes ago

  @JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.

• 
  Vicky Leigh (@vickiferris) reported 27 minutes ago

  Go back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia