Virgin Media Outage Report in Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Willenhall, Solihull, Oldbury, Coventry, West Bromwich, Nuneaton, Rowley Regis, Warwick, Halesowen, Redditch, Sutton Coldfield, Royal Leamington Spa and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Walsall |
Internet | |
| Walsall |
Internet | |
| Willenhall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Neil Simpson
(@nippa77) reported
from
Coventry, England
@virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem
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Stephen Blyth
(@steveblyth) reported
from
Stockingford, England
I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Stu
(@stuartc87) reported
from
Coventry, England
@JLDawson1989 @virginmedia For the purpose of a better service as well. Joke
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Stephen Blyth
(@steveblyth) reported
from
Stockingford, England
Yep. Down twice in one day. @virginmedia
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PeachyNana UK
(@PeachynanaUk) reported
@virginmedia Rang again and it said “we see you’ve rung before, we’ll put you through to a customer service person’. I was put through to a very nice person. Tried his best to fix things for me but to no avail. I have to wait till 14th still. Also tried to get me a deal but couldn’t do it.
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Christopher Ginn
(@chrisginn90) reported
@virginmedia Just had the service installed yesterday and no internet. How quick are you able to send someone out to resolve the issue?
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Katie Elliff
(@katieelliff) reported
@virginmedia It's so hard to work from home with poor Internet 😞
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Stu Annakin
(@SAnnakin16) reported
from
Harrogate, England
@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Andrew
(@Scyborne) reported
@virginmedia its windows which is an os and no you can becuase i just tried it and its on your end not mine its been like this for days and i see other people having the same problem
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◤Jay◢
(@DANESHJAYJAGESH) reported
@virginmedia Yea and ive called every relevant department why is this so hard to understand. When i ask to speak to someone with the authority to solve my issue all i get is "our supervisors dont handle direct confrontations" and its just a loop. Nobody seems to be able to take accountability
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Daniel Edmunds
(@DanielE64141682) reported
@virginmedia I’m So glad I pay a fortune for your services that seem To go down all the time!
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Rob Webster
(@RobpWebster) reported
@virginmedia hi I'm trying to cancel but every time retentions transfer me I either end up back in retentions or just cut off. Getting grumpy now.
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Allan Bregola
(@allanbrig) reported
@virginmedia I shared the link with a friend and they joined you. The problem is my friend and I never saw the reward in our bills. So I contacted them and they said the reward is not registered and now it is too late as 3 months have passed since i shared the link with my friend.
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Andrew
(@Scyborne) reported
@virginmedia if the service is this crap i cannot wait till my contract ends becuase then im going with a different company