Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 02/12/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Rowley Regis, West Bromwich, Coventry, Royal Leamington Spa, Solihull, Sutton Coldfield, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomWalsall Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomRowley Regis Internet

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

  • davidiharris David Ian Harris (@davidiharris) reported from Birmingham, England

    @virginmedia who can I speak to about your shambolic customer service!!!??? 💩

  • dbyrne2112 David Byrne (@dbyrne2112) reported from Birmingham, England

    @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do

  • jdbhrrs JADE (@jdbhrrs) reported from Birmingham, England

    does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴

  • jaward916 Jonathan Ward (@jaward916) reported from West Bromwich, England

    @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

  • azoidismd Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England

    @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

  • Samsmilew Samantha Worrall (@Samsmilew) reported from Warwickshire, England

    @virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?

  • all_day_ Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?

  • travellingcoral Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported from West Bromwich, England

    @ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse

  • brumadam Adam (@brumadam) reported from Birmingham, England

    @virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?

  • jaward916 Jonathan Ward (@jaward916) reported from West Bromwich, England

    @virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

  • lestatsmum rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business

  • darrendunbar70 Darren Dunbar (@darrendunbar70) reported from Birmingham, England

    @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bryonycw Bryony Smith Wilson (@bryonycw) reported

    @virginmedia They have just put the phone down on me after 2 hours waiting

  • x743jlu Hussein Smith (@x743jlu) reported

    @virginmedia @virginhelp Internet not working 3rd day now. Of course The service status says nothing is wrong, and no replies to my messages on 'My Virgin's contact us... Can I please have some help. Its not like I'm getting this for free

  • jcnotcslewis Judith Lewis (@jcnotcslewis) reported

    @virginmedia So the local fault is fixed. TV still not working. An hour on the phone last night, attempted to be put through to another dept who did not answer. This morning they answered, said wrong dept, putting me through to another who aren’t answering. What should I do now?

  • xlucysmall Lucy (@xlucysmall) reported

    @virginmedia is it everyone that's having problems with their wifi today. Ours is dropping every 5 minutes. And our phones have said 'emergency calls only' all day. And have done this for at least 5 out of 7 days the past week...

  • NBinby neil (@NBinby) reported

    @virginmedia what is going on with virgin they say someone will be in contact with you but they don't contact you poor service

  • Urbantyke Jane (@Urbantyke) reported

    @virginmedia Any chance of sending out the replacement TiVo remote your customer services team promised a month ago? Can’t use box properly. Many thanks.

  • JimmyBob1981 Gavin Harris (@JimmyBob1981) reported

    @virginmedia I’d just like a stable internet connection tbh.... but little hope of that as a @virginmedia customer

  • K2thaG Keeley Gardner (@K2thaG) reported

    @virginmedia Installers dont show up, get lied to on every call. Hours on hold! Nobody takes accountability. Its disgusting service. I have another phone call to make today after the engineer didnt do the work he was meant to on Monday!!

  • Phil_t1983 p (@Phil_t1983) reported

    @virginmedia I’ve only been with you since august service is a joke!

  • sarah_dentonn Sarah (@sarah_dentonn) reported

    @virginmedia A reply to my tweet would be nice. Or someone answer the phone so my mum can find out what’s happening with lack of mobile signal.