Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B90 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Redditch, Oldbury, Smethwick, Wednesbury, Nuneaton, Halesowen, Coventry, Royal Leamington Spa, Solihull, Walsall, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Sutton Coldfield |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no response to my complaint a month ago
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful
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gary baird
(@8a1rd) reported
from
Whitnash, England
@virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
Think the issue is with Virgin Media now... Sky gang seem to have stuff working again. Fingers crossed Virgin sorts itself.
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@debnelson1964 @virginmedia Not working for me
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia Still no reply to my complaint
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint from 18th November. Great service
-
Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave_6018
(@DavidHa57439002) reported
@virginmedia Check my speedtest out and you will see my issue,
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Chris Sandilands
(@consultilands) reported
@virginmedia You said it would work when we moved in. It didn’t. Bloke had to come round and it took him 2.5 hours to fix.
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Stephen Adams
(@stephenradams) reported
@virginmedia Hi, I've tried the ethernet connection, but still there is an issue, which is the reported issue. I just want to stop the error message from appearing is that possible?
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Imraan
(@ImraanPatel10) reported
@virginmedia My online complaint should be enough for you to investigate why should I also call?
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Alex Savage
(@MonsieurSavage) reported
. @virginmedia Still not fixed a damn thing! Just racking up the compensation now.
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Joshua Davies
(@Davies_Josh) reported
@virginmedia Yes I did but turned out to be a wider intermittent fault in the area but nothing updated on the status tracker. Your checking service on the APP just went round in circles. It's seemingly resolved within 24hrs.
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Suzy O’Neill
(@suzy_floozy_) reported
@virginmedia You really think this will fix a problem 10 people In your team couldn’t.
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Sarah Stevens
(@sarahfitzy43) reported
@virginmedia He said I can't have the package I thought I'd been promised,very disappointing as I'm a customer of over 25 years
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I'm Back
(@PREEMGAMING) reported
Hey @virginmedia why is my internet speeds so slow when I'm on the highest speed plan that you offer? 6 hours to download a 18gb update isn't right.
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Gordon Robertson
(@gorrobx) reported
.@virginmedia your customer service is abysmal. Unable to di the most straightforward of calculation