Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, West Bromwich, Walsall, Oldbury, Royal Leamington Spa, Sutton Coldfield, Redditch, Henley in Arden, Coventry, Smethwick, Bromsgrove, Kenilworth, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	45 minutes ago
Birmingham	Wi-fi	1 hour ago
Birmingham	Wi-fi	4 hours ago
Birmingham	Internet	4 hours ago
Solihull	Internet	6 hours ago
Birmingham	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 5 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Jazba Entertainment (@JazbaEnt) reported 15 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  shanny C 🌹 (@_shannonC) reported 16 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 17 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  ch Saqib (@saqibsvideos) reported 24 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Beard Punk (@BeardPunk) reported 25 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  shanny C 🌹 (@_shannonC) reported 25 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Stuart McCullagh (@stumccullagh) reported 35 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Robin Johnson (@robintjohnson8) reported 36 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  hayley chapman (@haychapperz) reported 37 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Kiel (@k1El_w) reported 37 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Hamps (@F1Dweeb) reported 39 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 42 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Robin Johnson (@robintjohnson8) reported 48 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  Stephen Blyth (@steveblyth) reported 52 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  ch Saqib (@saqibsvideos) reported 54 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  jen (@jenkin99) reported 55 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  tarun (@tarun65170952) reported 55 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Stephen Bennett (@Stephen12857059) reported 58 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  julie fountain (@juliefount) reported 4 minutes ago

  What an absolute joke @virginmedia are been asking for help for weeks but nothing.

• 
  Mr0 (@its_mr_0) reported 4 minutes ago

  @keithapearson @virginmedia Customer service is something that exists before you sign up, not after.

• 
  mary32 (@marypaul32) reported 5 minutes ago

  @nightsong53 @virginmedia Definitely deliberate. Customer service simply does not exist anymore.

• 
  Grazie (@graziegee999) reported 5 minutes ago

  @virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!

• 
  mary32 (@marypaul32) reported 8 minutes ago

  @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

• 
  Hugh Terry 💙 (@Hugorelly) reported 10 minutes ago

  I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 12 minutes ago

  @lennylaw @virginmedia What's the number? Companies don't like to be contacted directly these days and finding contact numbers is often very difficult. You'd be performing a public service by letting us all know what Virgin's is.

• 
  Hampo69 (@hampo69) reported 12 minutes ago

  @virginmedia Loss of service AGAIN in WA7 4YL area. This is becoming a regular occurrence. £154 per month and have to suffer outages on what now seems to be a regular basis.

• 
  Grazie (@graziegee999) reported 13 minutes ago

  @virginmedia absolutely abysmal service. Take too much money for my new package. 2 hrs on chat. promised phone call within 48hrs....still waiting. 😡😡 Email to say its been resolved??? please advice

• 
  Keith A Pearson (@keithapearson) reported 14 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.