Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, West Bromwich, Bromsgrove, Redditch, Coventry, Sutton Coldfield, Solihull, Royal Leamington Spa, Kenilworth, Smethwick, Halesowen, Streetly, and Warwick.

City	Problem Type	Report Time
Oldbury	Internet	6 hours ago
Birmingham	Wi-fi	13 hours ago
Oldbury	Total Blackout	13 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Antony Howlett (@AntonyHowlett) reported 1 minute ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Martin Wilkinson (@MartinWilko) reported 2 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Martin Price (@mrmjprice) reported 4 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Stuart McCullagh (@stumccullagh) reported 11 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Scott badham (@scbadham) reported 12 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart McCullagh (@stumccullagh) reported 22 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 24 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Beard Punk (@BeardPunk) reported 30 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Gordé 🦩 (@ReissOmari) reported 38 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 39 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Yvonne 💙 (@Momrocks50) reported 43 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 43 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 50 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 50 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Mick Sharry Esq. (@Mylesahead) reported 51 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Brian Cape (@BrianMCape) reported 52 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Hamps (@F1Dweeb) reported 58 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Brian Cape (@BrianMCape) reported 58 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  shanny C 🌹 (@_shannonC) reported 58 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MykeJD (@MykeJD1) reported 5 minutes ago

  @saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72

• 
  Carl S (@screwy73) reported 9 minutes ago

  @virginmedia No i didnt think to do all that 🙄 of course i did , and its working fine again now till you decide to do something again, never once had this problem with other suppliers

• 
  Dominic (@DominicThinks) reported 11 minutes ago

  @irishnational10 TPUSA has been taken over by Israel that’s why Virgin Media are promoting them, they’d have never done that with Charlie Kirk

• 
  Ben Leo (@Benleo) reported 12 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.

• 
  Shalini Varma (@ShaliniVar) reported 15 minutes ago

  @Benleo @virginmedia Bin the TV I did years ago it's garbage just go to w Netflix or something what's the point of all the hassle for garbage tv

• 
  fabian shallow (@phebes36) reported 19 minutes ago

  @virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.

• 
  Andy Form (@AndyFormUK) reported 19 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  Dylan Brown (@DillB1976) reported 20 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.

• 
  Shaun (@shauny67) reported 21 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  Leon Spight (@leonspight) reported 21 minutes ago

  @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better