Virgin Media

Virgin Media Outage Report in Solihull, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 10/15/2025 10:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Birmingham, Royal Leamington Spa, Nuneaton, Walsall, Coventry, West Bromwich, Oldbury, Halesowen, Kenilworth, Sutton Coldfield, Willenhall, Astwood Bank, Warwick and Wednesbury.

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City Problem Type Report Time
United KingdomRedditch TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • oftherain Iain Gorrie (@oftherain) reported from Coventry, England

    @virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • benritmeyer Ben Ritmeyer (@benritmeyer) reported from Solihull, England

    @virginmedia broadband down in B92

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • curtis_thomas97 Curtis Thomas (@curtis_thomas97) reported from Nuneaton, England

    @virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia help

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • Covlad459811 chris (@Covlad459811) reported from Coventry, England

    @Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed

  • crowley1959 Paul M Crowley (@crowley1959) reported from West Bromwich, England

    @virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!

  • Covlad459811 chris (@Covlad459811) reported from Coventry, England

    @Wozza5882 @virginmedia Not working for me me either

  • Covlad459811 chris (@Covlad459811) reported from Coventry, England

    @virginmedia No problem guys managed to get it after about 15 mins

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marc04423374 abc123 (@marc04423374) reported

    I called customer services who was proper rude and said that he didn’t care if the recordings worked or not, we pay to watch live tv and the recordings is just an extra function. Is this normal customer service @virginmedia ???

  • 5Serendipity_ seren (@5Serendipity_) reported

    @virginhelp @virginmedia @richardbranson provide me with an email address to complain/scream to. Your online complaints form doesn’t work. Both my husband &I have submitted 30 complaints between us - we simply get IGNORED! Engineer finally came out and claims to have fixed problem but it’s the SAME!

  • BlondjJoanne Joanne morgan (@BlondjJoanne) reported

    @virginmedia is the phone line down in the L20 7DR area

  • vorny_twts matt 🇮🇳 (@vorny_twts) reported from Merton, England

    This zoom call keeps crashing **** off @virginmedia

  • 5Serendipity_ seren (@5Serendipity_) reported

    @virginmedia broadband dont work. You’ve obviously got some kind of issue that means u don’t read like every1 at virgin. UR COMPLAINTS CHANNELS UR REFERRING ME TO DO NOT WORK. Either call me or I’m contacting every senior at virgin (board members etc.till someone senior calls me to resolve.

  • BlondjJoanne Joanne morgan (@BlondjJoanne) reported

    @virginmedia has the phone line gone down in the L20 7DR area

  • Wandster Rich H Wand (@Wandster) reported

    @virginmedia We have a virgin media WhatsApp channel in our area due to the amount of issues we're having. Others in the group are calling VM cus service and then they're updating the group. The broadband service service is disruptive, and I can't also lose hours talking to cus service too.

  • Andycav5 Andycav (@Andycav5) reported

    @virginmedia Great... Still no signal in my disabled sons bedroom and poor signal elsewhere AND crawl into the cupboard to operate the boiler. So glad I just paid over 2 grand for it and £42 a month to you. Any chance of you resolving it for me.?

  • MirinaFaria 🏀Little Apple🍎Miri (@MirinaFaria) reported from Bromley, England

    Can’t wait till I get to cancel my @virginmedia contract and move to BT. I mean selling me 200Mb internet and not even delivering an average of 10Mb is not cool right! I mean imagine all the people that pay for the same service but don’t know how to measure it!? Right!

  • LynFra1946 Linda FRANCE (@LynFra1946) reported

    @virginmedia Got mobile on 14 Nov. 13 days from receiving SIM l made complaint as mobile disconnects on incoming/outgoing calls. Many phone calls, emails letters but no solution apart from "education given" I am 74, live alone and my phones my lifeline. Linda F. Acc.ref 3611322.