Virgin Media outages and service status in Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 6:42 AM GMT+1.
- Internet (51%)
- Wi-fi (26%)
- Total Blackout (14%)
- TV (7%)
- E-mail (2%)
The latest reports from users having issues in Solihull come from postal codes B92 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Smethwick, Redditch, Walsall, Coventry, West Bromwich, Warwick, Royal Leamington Spa, Wednesbury, Solihull, Willenhall, Rowley Regis, Halesowen, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 9 hours ago |
|
Birmingham
|
Internet | 12 hours ago |
|
Birmingham
|
Wi-fi | 12 hours ago |
|
Birmingham
|
TV | 16 hours ago |
|
Oldbury
|
Internet | 1 day ago |
|
Oldbury
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Robin Johnson (@robintjohnson8) reported from Coventry, England@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, EnglandCANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Robin Johnson (@robintjohnson8) reported from Coventry, England@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
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Samantha Worrall (@Samsmilew) reported from Warwickshire, England@virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?
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helen somerville (@MrsDont09) reported from Birmingham, England@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
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Alex Barker (@amancalledalex) reported from Coventry, England@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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R Joberns (@rjoberns) reported from Halesowen, England@virginmedia service status checker ……… nope, That’s not working either
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Clare (@meclareyb) reported from Birmingham, EnglandVery pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandI just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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Mathew (@all_day_) reported from Birmingham, England@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Pinkz (@pinkz_afc) reported from Coventry, England@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMe: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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James DR Brown (@jamesbrown39) reported from Warwickshire, England@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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James DR Brown (@jamesbrown39) reported from Warwickshire, England@Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!
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Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Clare (@meclareyb) reported from Birmingham, England@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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W1NGNUT (@Rob_Hicks) reported from Birmingham, England@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Syluss Ink (@SylussInk) reported@DarrenPlymouth Yes, here in Exeter too. Can't check the status either on their site as page is down. 🙄🙌🏻 @virginmedia
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
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Demi (@DemsSlater) reported@virginmedia no WiFi in TQ3 area of SW! Working from home and can’t connect 😡 Please fix ASAP!
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Billdanks83 (@billdanks83) reported@virginmedia Just called it. It said there are no broadband issues in my area!
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chris daley (@epiceternalv) reported@virginmedia status page down . No internet. Work from home . Any issues in PL4 Plymouth? I start work in 20 mins .
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Theatrelearning (@theatrelearning) reported@virginmedia good morning. My broadband is down in the Exeter area. Any idea when it will be back?
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Matt Phippen (@mattphip) reported@virginmedia seems the whole of Devon is down yet your website says my broadband is ok! … ITS NOT!! PL postcodes are heavily impacted #dosomething
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Julie Galt (@JulieGalt) reported@virginmedia The service status line is saying that there are no issues? Our internet is down, the tv doesn’t work??
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Tyler Lander (@Tylerkin93) reported. @virginmedia rather than keep giving people a bullshit response asking them to check their connection when quite clearly there is a widespread connection issue why don’t you get your people to do their job and find out what the issue is while you accept responsibility
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Nicola Buckley (@nicola_buckley9) reported@virginmedia Yes that’s right. I don’t know what happened to the call investigation, no one could tell me. Another complaint was raised but resolution was ‘apology to customer’ which I haven’t actually had! Now I have to take the complaint externally. Shocking it has got to this point.