Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 02/06/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, West Bromwich, Coventry, Oldbury, Walsall, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

  • lestatsmum rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

  • azoidismd Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England

    @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia It’s the WIFi and what can you do about it? I’ve been a customer for many many years and this issue is causing aggravation. Surely I should expect uninterrupted service all day every day. It’s not cheap either is it??

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

  • all_day_ Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

  • jdbhrrs JADE (@jdbhrrs) reported from Birmingham, England

    does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.

  • dbyrne2112 David Byrne (@dbyrne2112) reported from Birmingham, England

    @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do

  • henry_1664 Andrew Grove (@henry_1664) reported from Birmingham, England

    Can anyone tell me how you get @virginmedia to respond to and deal with complaints? I am at the end of my tether with them! I have raised 4 complaints now and they have unsatisfactorily responded to 1 which I called back about to keep the complaint open only for them to close...

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia My daughter had to make 2 phone calls to your customer service department to resolve a problem with her new TV box in November last year. She was almost 2 hours on the phone & then an engineer visit solved the problem. Engineer admitted the setup instructions were at fault.

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @davesumnersmith @virginmedia I have realised that talking to Twitter teams is of limited value. The responses are scripted and when they’re painted into a corner, they just stop responding. Customer Service has become a contradiction in terms. My daughter has had similar experiences with Virgin Media.

  • darrendunbar70 Darren Dunbar (@darrendunbar70) reported from Birmingham, England

    @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia It was a five minute fix, but she lost one month of TV access as a result. She’s a nurse so arranging a daytime appointment took a while because of her work patterns. It’s her first home of her own and I felt she had been treated in a less than respectable manner.

  • DagnallChris chris dagnall (@DagnallChris) reported from Birmingham, England

    @virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • melodiouscode melodiouscode (@melodiouscode) reported

    @virginmedia Ummm you might want to read that again. That is 1.1Gbps not Mbps. It also says BT not Virgin. After the shocking and rude customer service I have had this month I am leaving you.

  • Flomoll Annie Mc Cartney (@Flomoll) reported

    @virginmedia I have done all that and it still comes on with stupid message

  • Charlie_R50 Charlie Cooper R50 (@Charlie_R50) reported

    @virginmedia Sorry, I don’t this it’s an account problem. It’s a broadband outage. Normally I can see the names of virgin modems in nearby houses. None are visible including mine. I assume we are all out. Are you investigating. ? I have reported this twice now on twitter.

  • MattX1971 Matt (@MattX1971) reported

    @virginmedia Now internet not working at all in UB8 - utter garbage. Complete and utter garbage. Unable to do my job, kids unable to do college work, missus unable to check school medical records. Just complete and utter garbage of a service,

  • doctorpod Andy White (@doctorpod) reported

    40min+ phonecall to cancel my #virginmedia TV and phone account - can anyone beat that?

  • vanderpumpstan housewivesstan (@vanderpumpstan) reported

    @ScottishReality @virginmedia I’ve never experienced such disgraceful service, every operator refused to put me through to a manager

  • Flomoll Annie Mc Cartney (@Flomoll) reported

    @virginmedia I can’t even get a picture on my TV can’t get service have just spent half an hour trying to get a human on phone

  • EmmaWade89 Emma Wade (@EmmaWade89) reported

    @virginmedia The 'normal' TV channels work, but the on demand streaming platforms (e.g. Netflix, iplayer) do not work - buffering and poor connection etc. However, now the remote does not work we cannot access any TV services at all

  • high__Climb christopher coleman (@high__Climb) reported

    @virginmedia They were really really bad.

  • UnWookie Neil Bradley (@UnWookie) reported

    @virginmedia Later on in the process I was unhappy that my airtime contract was going to raise by£7 per month. I stated that I wished to cancel. The gentleman said that my money would be refunded in 5 working days.