Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Walsall, Coventry, Redditch, Rowley Regis, Oldbury, Solihull, Royal Leamington Spa, Smethwick, and Henley in Arden.

City	Problem Type	Report Time
Birmingham	Internet	6 hours ago
Birmingham	Wi-fi	20 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Total Blackout	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  shanny C 🌹 (@_shannonC) reported 3 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 6 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Stephen Blyth (@steveblyth) reported 11 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  jen (@jenkin99) reported 17 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  TheBosz (@kolapoagunbiade) reported 19 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Martin Wilkinson (@MartinWilko) reported 20 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Stu (@stuartc87) reported 21 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Satish Danny Paul (@________Danny) reported 25 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Evan Davis (@EvanD) reported 30 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  James (@JMEden_97) reported 32 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Kev Maslin (@kevmaslin) reported 40 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  ch Saqib (@saqibsvideos) reported 41 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Brian Cape (@BrianMCape) reported 42 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Troy (@tr0y1291) reported 43 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  hayley chapman (@haychapperz) reported 44 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Alex Barker (@amancalledalex) reported 46 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Scott badham (@scbadham) reported 46 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Satish Danny Paul (@________Danny) reported 50 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Princess of Dhamp (@Princess_Dhamp) reported 5 minutes ago

  @Simon_Whale @virginmedia Rubbish company, Customer Service is just scammers, no system , bunch of scumbags in the industry. We had in one of our BTL and got it cancelled for all those reasons ,am sure many have experienced. Stay away from @virginmedia

• 
  chris speller (@chris_speller) reported 6 minutes ago

  @Simon_Whale @virginmedia @richardbranson Never had a problem with them, they sent me the packaging when I left to send it back and it was free postage so hardly difficult , terms and conditions does state to send it back so if you choose not to then that’s your lookout ..

• 
  Nathan Bhangoo (@NathanBhangoo) reported 8 minutes ago

  @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.

• 
  Gary Mullen (@mullengary92) reported 14 minutes ago

  @Simon_Whale @virginmedia I had a huge bill and never paid it Not heard back from them

• 
  Dan Worley (@worleyyy) reported 15 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  🌸🌻Owen🌻🌸 (@SmoothBrainOwen) reported 19 minutes ago

  @Simon_Whale @virginmedia Virgin media were diabolical when I was with them for telly and Internet. Charged an arm and a leg, nothing ever worked. They tried the same **** with kit plus early exit fees - even though I left at the end of the contract.

• 
  Top Cat (@SpinCat1) reported 21 minutes ago

  @virginmedia I have heard from a distressed customer who’s having their correspondence CONTINUALLY ignored by your CEO’s office AND your “resolutions” office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!

• 
  Iris sykes🌸 #MMJC.🇬🇧🇬🇧🇬🇧 (@Irissykes14) reported 22 minutes ago

  @Simon_Whale @virginmedia I’d never consider virgin too expensive, and can never get in touch with them.

• 
  Cristoir Toibin (@christobinsings) reported 22 minutes ago

  @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.

• 
  Phil66 (@phil66uk) reported 24 minutes ago

  @virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??