Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Solihull, Walsall, Oldbury, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Redditch, Warwick, Royal Leamington Spa, Wednesbury, and Willenhall.

City	Problem Type	Report Time
Birmingham	E-mail	50 minutes ago
Coventry	Internet	4 hours ago
Birmingham	Total Blackout	14 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Internet	23 hours ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Neil Simpson (@nippa77) reported 1 minute ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 1 minute ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 4 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Gordé 🦩 (@ReissOmari) reported 5 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Gordé 🦩 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 18 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Brian Cape (@BrianMCape) reported 24 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 28 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 30 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Evan Davis (@EvanD) reported 33 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  ch Saqib (@saqibsvideos) reported 37 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  helen somerville (@MrsDont09) reported 39 minutes ago from Birmingham, England

  @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

• 
  Kev Maslin (@kevmaslin) reported 40 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Satish Danny Paul (@________Danny) reported 44 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Evan Davis (@EvanD) reported 47 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  ch Saqib (@saqibsvideos) reported 48 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  hayley chapman (@haychapperz) reported 48 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Satish Danny Paul (@________Danny) reported 54 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 59 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Sloan (@sloany1976) reported 4 minutes ago

  @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

• 
  Henley (@HenleyDB) reported 5 minutes ago

  @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

• 
  Mandy H 💙 (@ShropshireMandy) reported 6 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  caitlin ¹ (@caitlinemrose4) reported 8 minutes ago

  i have the worst internet on planet earth man let this be your warning to never pay for virgin media

• 
  DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported 9 minutes ago

  @moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.

• 
  Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported 16 minutes ago

  @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster

• 
  Jane Samuels (@janeamanda67) reported 21 minutes ago

  @virginmedia our television signal has been awful since Tuesday. Picture is pixelated and scrambled. I’ve phoned customer service 4 times! Today I have been told the issue won’t be resolved until next Friday! Totally unacceptable

• 
  John Mercer (@Merse2506) reported 22 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Karen Cheney (@loubylou60) reported 24 minutes ago

  @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

• 
  Eye of the the storm (@redjohnno1) reported 25 minutes ago

  @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty