Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Streetly, Oldbury, Smethwick, Redditch, Walsall, Coventry, Warwick, Royal Leamington Spa, Wednesbury, Solihull, Willenhall, Rowley Regis, and Halesowen.

City	Problem Type	Report Time
Birmingham	Wi-fi	5 hours ago
Birmingham	Wi-fi	6 hours ago
Birmingham	Internet	8 hours ago
West Bromwich	E-mail	8 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 3 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Robin Johnson (@robintjohnson8) reported 6 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  jen (@jenkin99) reported 7 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 7 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  Frugalista (@frugalista1) reported 8 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Martin Price (@mrmjprice) reported 17 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  ch Saqib (@saqibsvideos) reported 22 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Bonna (@Phil_Bonna) reported 29 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Gordé 🦩 (@ReissOmari) reported 30 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 31 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Stephen Blyth (@steveblyth) reported 34 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Stuart McCullagh (@stumccullagh) reported 41 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Beard Punk (@BeardPunk) reported 42 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Hamps (@F1Dweeb) reported 42 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 51 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Kiel (@k1El_w) reported 52 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Kev Maslin (@kevmaslin) reported 55 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Neil Simpson (@nippa77) reported 59 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deleted (@deleteduser2007) reported 5 minutes ago

  @virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ

• 
  Paul Curtis 💙 (@paulallancurtis) reported 8 minutes ago

  Yes, all weekend @virginmedia. Pretty poor, I get that it is Easter weekend but 4 days with no Broadband is bonkers.

• 
  Cam (@Snickerboi95020) reported 10 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  Bath Supporters (@BathSupporters) reported 14 minutes ago

  @KenTrowbridge3 @virginmedia Worst supplier I have ever had - but we have no choice for full fibre here, so it’s literally the best of a bad bunch. I will change when other providers come in at a heartbeat!

• 
  Kevin Pain (@TheRealKPain) reported 15 minutes ago

  @virginmedia Done that and still the same issue tbh

• 
  Vivian Lobo (@VivianLobo7) reported 15 minutes ago

  Is @virginmedia down ?

• 
  Alloqui Strix (@AlloquiStrix) reported 19 minutes ago

  @virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?

• 
  Quinn 😈 (@pressqforquinn) reported 19 minutes ago

  @official_throne Virgin Media is having an outage until 7th April due to the religious weekend sooo can't stream until they fix the issue... 😔

• 
  simon parkinson (@parky1021) reported 20 minutes ago

  @virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now

• 
  karen connor (@kazconn) reported 24 minutes ago

  @virginmedia , ITV not working in NE16