Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Birmingham, Oldbury, Royal Leamington Spa, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Redditch, Warwick, Wednesbury, and Willenhall.

City	Problem Type	Report Time
Coventry	Wi-fi	13 hours ago
Birmingham	Total Blackout	14 hours ago
Oldbury	Internet	18 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Stephen Bennett (@Stephen12857059) reported 9 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Beard Punk (@BeardPunk) reported 10 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  ch Saqib (@saqibsvideos) reported 16 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Colin Hunt (@HuntColin58) reported 19 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Samantha Worrall (@Samsmilew) reported 26 minutes ago from Warwickshire, England

  @virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?

• 
  ch Saqib (@saqibsvideos) reported 31 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Kev Maslin (@kevmaslin) reported 33 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Kev Maslin (@kevmaslin) reported 35 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  tarun (@tarun65170952) reported 37 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Evan Davis (@EvanD) reported 38 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 45 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 46 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Gordé 🦩 (@ReissOmari) reported 49 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  ch Saqib (@saqibsvideos) reported 54 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Troy (@tr0y1291) reported 57 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Stuart McCullagh (@stumccullagh) reported 57 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  James (@JMEden_97) reported 58 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun (@oliverjames77) reported 10 minutes ago

  @virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks

• 
  entrustTMF (@entrustTMF) reported 13 minutes ago

  @virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 14 minutes ago

  @virginmedia I'm raising a complaint about the way my problem was handled. But you still need to do something about the account that I said is imitating you. You are enabling them to scam your customers out of money. Some customers will no doubt lose a significant amount belly.

• 
  The Point (@hiscoe12345) reported 15 minutes ago

  @virginmedia Be very mindful when thinking about virgin media because customer service is absolutely shocking, they absolutely haven't got a clue.

• 
  Sean Pearson (@soapyrct) reported 17 minutes ago

  @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

• 
  Sean Pearson (@soapyrct) reported 18 minutes ago

  @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

• 
  AdamB® (@OfficialAdamB) reported 19 minutes ago

  @mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.

• 
  mancs boi (@DjmarkieT) reported 20 minutes ago

  @virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!

• 
  Dylhen (@djdylhen) reported 20 minutes ago

  @virginmedia Can you advise on what's happening with services in B30 please?Broadband has gone down.

• 
  KP (@Sep8001) reported 24 minutes ago

  @virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you