Virgin Media

Virgin Media Outage Report in Solihull, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 01/17/2026 18:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Oldbury, Coventry, Wednesbury, Nuneaton, Walsall, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Sutton Coldfield, Smethwick and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomRowley Regis Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • unit_1974 🐺WereWolfish (@unit_1974) reported from Birmingham, England

    @pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.

  • PapaIsZeus Μarinos (@PapaIsZeus) reported from Solihull, England

    Virgin media fix up your interbet bruv

  • mo4g_777 mo4g (@mo4g_777) reported from West Bromwich, England

    @virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt

  • bsamikey Mike Donovan (@bsamikey) reported from Solihull, England

    @virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.

  • PhotographyWeb Richard hamilton (@PhotographyWeb) reported from Birmingham, England

    @virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with

  • jones_ianm Ian Jones (@jones_ianm) reported from Royal Leamington Spa, England

    @SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football

  • dperkins84 Daniel (@dperkins84) reported from Coventry, England

    @virginmedia I don’t get signal in 2 of the bedrooms upstairs.

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!

  • mo4g_777 mo4g (@mo4g_777) reported from West Bromwich, England

    @virginmedia ffs once again your stupid phone line isn’t working - B42

  • patchpartridge Ian Patch Partridge (@patchpartridge) reported from Whitnash, England

    @virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months

  • unit_1974 🐺WereWolfish (@unit_1974) reported from Birmingham, England

    I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!

  • PhotographyWeb Richard hamilton (@PhotographyWeb) reported from Birmingham, England

    @virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted

  • mo4g_777 mo4g (@mo4g_777) reported from Birmingham, England

    @virginmedia has WiFi in perry barr gone down

  • VinCheema Verinderpal (@VinCheema) reported from Birmingham, England

    Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek

  • mo4g_777 mo4g (@mo4g_777) reported from West Bromwich, England

    @virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe

  • EvanD Evan Davis (@EvanD) reported from Bournville, England

    @virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • geecartmell GEE (@geecartmell) reported

    @virginmedia I was without service for 2 weeks during a house move and have proof of virgin staff saying I would be charged less this month but I am being charged the full amount

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia Past caring. You don't care about your customers so why should I care about complications. Im not giving you any more money. The service has not worked for weeks its impossible to contact you. You won't call to resolve the issue so why should I pay you anything more?

  • BenKalcher Ben kalcher (@BenKalcher) reported

    @virginmedia use live chat to talk about phone upgrades. Get connected to a real person. Use it for broadband upgrades. Get connected to a real person. Want to downgrade the TV package. Talk to the bot, no advisor available, only call if it's important. See help for advice.

  • lukehanson84 Luke Hanson (@lukehanson84) reported

    @virginmedia Almost a day later and still no response . Why am I not surprised? Should I cancel my direct debit as I'm not getting the service I'm paying for?

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia I have tried. I just want to cancel my membership now as can't even speak to anyone.

  • pmyrps Phil (@pmyrps) reported

    @virginmedia I received a message saying that my complaint is being closed because I have not responded within 28 days. This is wrong and frustrating.

  • howarth_nicola nicola howarth (@howarth_nicola) reported

    @virginmedia Can i have complaints contact me please as i also have problems on going with my mobile phone.

  • mcleansqueak paul mclean (@mcleansqueak) reported

    @virginmedia hey virgin, what's happening in se26? Internet has poor for a few days now. Any updates on a fix?

  • khthejudge Keith Hale © (@khthejudge) reported

    @denfazzer @virginmedia Mate it’s with an investment to bin off the Virgin hub and buy a mesh network like Google WiFi The Virgin hubs are terrible and don’t manage the traffic in the house well at all

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia If someone does not contact me with a sensible reply that does not involve calling that number that gets nowhere then I will cancel my direct debit today. You're in breach of contract by not actually providing the service I pay for so I won't be paying.