Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Rowley Regis, Warwick, Halesowen, Walsall, Redditch, Coventry, Solihull, Sutton Coldfield, West Bromwich, Royal Leamington Spa, Wednesbury, Nuneaton and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had problems with my TV since September now can’t get any live football or movies @virginmedia
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Booyakasha djandn
(@Qazzacubed) reported
@kylespud @BIGB0SS7 @virginmedia Down for me in L36 aswell... The day they tell me my contract is going up to £65 from £20 ahahahaha, joke company.. not their fault in the call centre like but they don't ******* help
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Logan -
(@logan4587) reported
@Qazzacubed @virginmedia i’ve just paid an extra £44 because they said I was overdue! Ffs . might of just been them going down again.
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Logan -
(@logan4587) reported
@Qazzacubed @virginmedia ffs. i’m leaving this month. Wifi always goes down , extortionate prices , **** service , half the time i call i have to speak to someone who knows 0 english , can’t access my account , have to enter 50 passwords. It’s a joke
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heidi vogel
(@heidilevo) reported
@virginmedia - they never do call back. This is the era of bots and not being able to speak to a human. But you now owe me some money back as this is criminal. I’m thinking of telling the bank how I’ve been paying for services not delivered.
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Mark Brown
(@mark74brown) reported
@virginmedia your service is down yet again…this is the 2nd time for a major outage in Berkshire & beyond in 5 days!!! It’s a disgrace…estimated fix time is 16.00 (10/2)…off since 22.15 last night…I work from home but can’t…you’ll be losing a customer very shortly! 🤡😡
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nur
(@dblingblin) reported
@virginmedia hi viegin media. Im using hub 3.0 and ive been your customer for 1.5 year now. Lately my hub have been down so frequently. At one point it lasted for 5 hours from 12pm-5pm on a random week day. Today, my wifi was down from 6-9pm. I have reboot, reset, and done -
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Booyakasha djandn
(@Qazzacubed) reported
@logan4587 @virginmedia I've paid this month and I've been cut off, in Liverpool.. someone said their internet is down and they're in Warrington... ******* joke
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Anil K
(@___theartguy) reported
Been having upload speeds below 1mbps all week, it’s causing me problems. @virginmedia
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Tommy R
(@TheRayneOfEden) reported
@virginmedia So, I'm still having trouble with this. Can't get through on the phone and I try everyday. I've managed to speak to people multiple times on the chat line you referred me to but it gets so far and then they stop replying and it then resets back to the beginning where it becomes
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Mohsin
(@Amohsin007) reported
@virginmedia My internet has been playing up. Paying for 500mbs getting way less with major latency issues. In addition, my price has increased as I got a email regarding it. I’m not happy paying more especially when I’m facing issues with my broadband!