Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Walsall, Redditch, Nuneaton, Birmingham, Coventry, Royal Leamington Spa, Oldbury, West Bromwich, Warwick, Sutton Coldfield, Smethwick and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| Walsall |
Internet | |
| Walsall |
TV | |
| Redditch |
Wi-fi | |
| Nuneaton |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia again rubbish service. Unable to do anything, all of Virgin servers are down. Can’t book an engineer, unable to update my info. Poor poor poor. Call us back in 2 hours, great! I love@being on hold for an hour. Always an issue. #cancellationdepartment
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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Draw my Town
(@drawmytown) reported
from
Coventry, England
@virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.
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Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Edward King
(@A7ESK) reported
from
Cubbington, England
@virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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eddie carruthers
(@tedcarruthersuk) reported
@andydews83 @virginmedia @SkyUK I’ve got the same issues, me and Sal can’t use the internet at the same time!
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BeadieJay aka Sue💙🇺🇦
(@BeadieJay) reported
@virginmedia When I have waited for them to speak - it's been trying to sell me something, or there's a "problem with my Windows" account (don't have windows!!) - basic spam
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Tom
(@TomTc815) reported
@virginmedia cable cut by contractors working for another company on public path. Without internet/telephone/tv since 18/05/22. Surely you must offer a temporary mobile internet solution? It will be quicker for me to find a new supplier???? Please help!
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Guy Burrell INDYREF2🏴
(@GuyBurrell) reported
@virginmedia WiFi/ Internet crap again after a short period of not too bad following complaining and informing of our intention to leave. Discuss.
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BeadieJay aka Sue💙🇺🇦
(@BeadieJay) reported
@virginmedia I don't know - if they don't respond to my "hello" after a few seconds I hang up because I know that if it was legitimate, the person calling me would speak straight away.
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Laurence Dean
(@AissaDean) reported
@virginmedia I strongly strongly suggest you switch providers from @YodelOnline this kind of service is appalling and doing damage to your brand and planned customer experience
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Claire
(@ClaireLouArling) reported
Been on WhatsApp for 3 hours to @virginmedia to cancel part of my contract!! Several advisers and multiple requests to pass security I’m still not further on! Is it really that difficult???
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Jane Merrow
(@janemerrow) reported
More bad stories about Virgin Media on RIP OFF BRITAIN on BBC 1.
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Paulo Vicente
(@Pnav94) reported
.@virginmedia honestly Virgin Media will continue to be the WORST company I've ever dealt with and I'm done with them now. It doesn't matter what their support promises a billion times, they never, ever, do as promised. It's a frustrating service and I highly advise Sky instead..
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sara stanley
(@sts138) reported
@virginmedia I have been having intermittent signal issues since last Friday I have called customer service who said no issues the app said I have intermittent signal issues. I am currently working from home and I am unable to do so because of this