Virgin Media outages and service status in Solihull, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Solihull, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Sep 17, 5:02 PM GMT+1.
- Internet (47%)
- Wi-fi (25%)
- TV (15%)
- Total Blackout (7%)
- E-mail (6%)
The latest reports from users having issues in Solihull come from postal codes B90 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, West Bromwich, Oldbury, Walsall, Coventry, Wednesbury, Sutton Coldfield, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 15 hours ago |
|
Birmingham
|
Wi-fi | 18 hours ago |
|
Solihull
|
Total Blackout | 4 days ago |
|
Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
Total Blackout | 5 days ago |
|
Birmingham
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
12 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandFed up of these “intermittent” problems with my @virginmedia broadband.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandEnded up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Phil Queenan (@philq001) reported from Birmingham, England@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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derek(🕖❤️🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, EnglandVirgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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Kiel (@k1El_w) reported from Birmingham, England@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandHad an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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Scott badham (@scbadham) reported from West Bromwich, England@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson
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👻🎃Tara but a spookier version🎃👻🏳️🌈🇮🇸🇮🇪 (@TheBluestStar) reported from Coventry, England@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Alex Barker (@amancalledalex) reported from Coventry, England@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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helen somerville (@MrsDont09) reported from Birmingham, England@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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meg (@MeganJuliaaa_) reported@virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.
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Burn Notice (@BurnNotice85) reported@VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……
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Helen Bedford (@helenxbedford) reported@virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?
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Crystal Q (@MizzCQ) reported@virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.
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Alexander Battine (@TimeLord09) reported@virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.
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Connor Wilson (@ConnorTWilson) reportedVirgin Media wifi is just **** innit
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Paul O'Brien (@PaulOBrienKil) reported@virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.