Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, West Bromwich, Oldbury, Walsall, Coventry, Wednesbury, Sutton Coldfield, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Birmingham	Wi-fi	2 hours ago
Solihull	Total Blackout	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	4 days ago
Birmingham	Wi-fi	4 days ago
West Bromwich	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Rob Chipman (@robchippyman) reported 3 seconds ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Stephen Bennett (@Stephen12857059) reported 58 seconds ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stephen Bennett (@Stephen12857059) reported 4 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  SorachiTim (@PolymathTim) reported 4 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Phil Queenan (@philq001) reported 8 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Stuart McCullagh (@stumccullagh) reported 10 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Brian Cape (@BrianMCape) reported 11 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  W1LKO (@Wilkomania1984) reported 16 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Antony Howlett (@AntonyHowlett) reported 18 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Robin Johnson (@robintjohnson8) reported 20 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  Stuart McCullagh (@stumccullagh) reported 25 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Yvonne 💙 (@Momrocks50) reported 28 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Satish Danny Paul (@________Danny) reported 31 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Neil Simpson (@nippa77) reported 31 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Brian Cape (@BrianMCape) reported 33 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Robin Johnson (@robintjohnson8) reported 45 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 52 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Samantha Worrall (@Samsmilew) reported 53 minutes ago from Warwickshire, England

  @virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?

• 
  Hamps (@F1Dweeb) reported 57 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 2 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  Dermot Carmody (@DermotCarmody) reported 3 minutes ago

  @virginmedia hi. Your phone service and chat service are both failing after I input my account number.

• 
  Martyn Lucas (@Martyn_Lucas) reported 4 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  Alison Baines (@AlisonBaines4) reported 6 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  SK (@s4m1rk23) reported 8 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Alex Davies (@daviesa02) reported 8 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 9 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Burn Notice (@BurnNotice85) reported 10 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  Unainstein (@AstonVillaDoge) reported 11 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Ed Jones (@edujones14) reported 14 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!