Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Rowley Regis, West Bromwich, Coventry, Royal Leamington Spa, Solihull, Sutton Coldfield, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Rowley Regis |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.
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David Ian Harris
(@davidiharris) reported
from
Birmingham, England
@virginmedia who can I speak to about your shambolic customer service!!!??? 💩
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David Byrne
(@dbyrne2112) reported
from
Birmingham, England
@virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do
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JADE
(@jdbhrrs) reported
from
Birmingham, England
does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴
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Jonathan Ward
(@jaward916) reported
from
West Bromwich, England
@virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!
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Dr Ioannis Azoidis
(@azoidismd) reported
from
Birmingham, England
@virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?
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Mat Burling
(@all_day_) reported
from
Birmingham, England
@virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?
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Coral Musgrave 🇪🇺🇬🇧🇳🇴
(@travellingcoral) reported
from
West Bromwich, England
@ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse
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Adam
(@brumadam) reported
from
Birmingham, England
@virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?
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Jonathan Ward
(@jaward916) reported
from
West Bromwich, England
@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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rayofsunshine 💙
(@lestatsmum) reported
from
Halesowen, England
@virginmedia do you have a number or email so I cancel mobile insurance?
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business
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Darren Dunbar
(@darrendunbar70) reported
from
Birmingham, England
@coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bryony Smith Wilson
(@bryonycw) reported
@virginmedia They have just put the phone down on me after 2 hours waiting
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Hussein Smith
(@x743jlu) reported
@virginmedia @virginhelp Internet not working 3rd day now. Of course The service status says nothing is wrong, and no replies to my messages on 'My Virgin's contact us... Can I please have some help. Its not like I'm getting this for free
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Judith Lewis
(@jcnotcslewis) reported
@virginmedia So the local fault is fixed. TV still not working. An hour on the phone last night, attempted to be put through to another dept who did not answer. This morning they answered, said wrong dept, putting me through to another who aren’t answering. What should I do now?
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Lucy
(@xlucysmall) reported
@virginmedia is it everyone that's having problems with their wifi today. Ours is dropping every 5 minutes. And our phones have said 'emergency calls only' all day. And have done this for at least 5 out of 7 days the past week...
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neil
(@NBinby) reported
@virginmedia what is going on with virgin they say someone will be in contact with you but they don't contact you poor service
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Jane
(@Urbantyke) reported
@virginmedia Any chance of sending out the replacement TiVo remote your customer services team promised a month ago? Can’t use box properly. Many thanks.
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Gavin Harris
(@JimmyBob1981) reported
@virginmedia I’d just like a stable internet connection tbh.... but little hope of that as a @virginmedia customer
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Keeley Gardner
(@K2thaG) reported
@virginmedia Installers dont show up, get lied to on every call. Hours on hold! Nobody takes accountability. Its disgusting service. I have another phone call to make today after the engineer didnt do the work he was meant to on Monday!!
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p
(@Phil_t1983) reported
@virginmedia I’ve only been with you since august service is a joke!
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Sarah
(@sarah_dentonn) reported
@virginmedia A reply to my tweet would be nice. Or someone answer the phone so my mum can find out what’s happening with lack of mobile signal.