Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91, B90 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Oldbury, Coventry, Solihull, Walsall, West Bromwich, Wednesbury, Royal Leamington Spa, Willenhall, Redditch, Smethwick and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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Edward King
(@A7ESK) reported
from
Cubbington, England
@virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Draw my Town
(@drawmytown) reported
from
Coventry, England
@virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁
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David Sheppard
(@davesheppard72) reported
from
Solihull, England
@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Terry
(@BradBterry) reported
@virginmedia Yes, they explained it’s not their problem and have taken £186.08 from me. I’m astonished that @virginmedia treat people in this way. I would have happily kept the service if it could have been provided. Disgusted to say the least.
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Sarah J
(@missmayhem77) reported
@virginmedia why do your cust servs not know about @Xexec_Corporate ? Deadline for deal is today and I can't get it because your team say they have never heard of this 🤨
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Anna
(@a_tuts) reported
@virginmedia I mean I’ll do it. But this is really appalling service. I paid for an upgraded connection and it drops once a day....
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Sheridan
(@cherryberrylorr) reported
@virginmedia 2 TiVo boxes, I have only got one. No I’m not a new customer I have been with Virgin for many years but wanting to increase my package.
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Matt Barker
(@MattBarpea) reported
@virginmedia There is often a TV fault listed. I have tried a pinhole reset. Someone on the community said I should have a visit from an engineer. If it is not a problem with my equipment I would like someone to tell me when this seemingly long term problem will be fixed.
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Tim Orme
(@TimOrme2) reported
@virginmedia I made a complaint C-1702211054 weeks ago and despite some emails from you saying it is resolved, have had no resolution. Wasted hours calling you. Today was transferred and then hung up on! What is going on?
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Riley/David
(@dawiisss) reported
@virginmedia Can you finally fix your s***, this is starting to get very annoying. The internet keeps on constantly going out. Every flipping day.
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Brad Terry
(@BradBterry) reported
What a disgrace @virginmedia really are... move house and they don’t provide their service to my new address so have charged me for cancelling my contract early! I appreciate it’s in the small print of the contract but in these difficult times and paying for my mothers funeral!
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Anna
(@a_tuts) reported
@virginmedia in unsurprising news, the email verification process for your forum doesnt work.
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Jason
(@jmatthiae) reported
Can’t be working from home any more. The WiFi from @virginmedia has become so bad I can’t remain connected to work for more than 1 minute at a time. Why is everyone else getting modem upgrades except us?