Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (22%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Oldbury, Royal Leamington Spa, Wednesbury, West Bromwich, Solihull, Smethwick, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Walsall |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
-
Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
-
chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
-
Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
-
marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
-
Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
-
Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
-
Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
-
Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
-
chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
-
Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
-
Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
-
chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
-
Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
-
derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
-
Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Aaron Bentley-Rhodes
(@aaronbentley89) reported
@ciaranharkin @virginmedia And they are offering significantly lower prices as new customers. Anyway 2 hours later, still no resolution and chat ended. Fab Don’t want to leave because the broadband is good, but will look at alternatives this weekend.
-
t
(@press_foxes) reported
virgin media wifi is the shittest thing ever. online learning but i could even do my seminars today because the wifi in the whole area has been **** for days, ******* hell i hate this ****
-
CR
(@CraigST6) reported
Once again appalling service by @virginmedia leaving my 90 year old neighbour without her TV all weekend when it's all she has. Several phone calls made, all saying something different leaving my neighbour distressed. NOT GOOD ENOUGH.
-
owen town
(@ozzytown) reported
@virginmedia can someone please contact me. Had internet problems for the last few days. Currently getting less than 1 meg!
-
Josh Cook
(@cookjosh) reported
@virginmedia Yes I have tried a factory reset and all the trouble shooting provided on the website.
-
Adrian Ward
(@ajward1985) reported
@Sedds_lep @virginmedia I shouldn't really be reassured that it isn't just me that has found it really hard to get technical help from them recently!
-
a d e l a r k s | iwonderwhat
(@adelarks) reported
@virginmedia Where can can we get help? No help on phone support.
-
Nick Tooley
(@NickCTooley) reported
@virginmedia I've been on the phone for 12 minutes, they have another 3, then I'll hang up, what else do you expect me to do when I'm trying to rectify your mistake (not you personally of course). If I thought it would make any difference, I'd make a formal complaint.
-
Adrian Ward
(@ajward1985) reported
@Sedds_lep @virginmedia I shouldn't really be reassured that it's just me that has found it really hard to get technical help from them recently!
-
dave higham
(@davegolf123) reported
@virginmedia Disgraceful customer service, been cut off and now on hold again!! I should not have to wait over an hour to speak to someone. Needless to say we are now looking at moving our contract to someone else 😡