Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Coventry, Oldbury, Solihull, Walsall, Smethwick, Bromsgrove, Redditch, Sutton Coldfield, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
West Bromwich	Wi-fi	4 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Wi-fi	7 hours ago
Birmingham	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Robin Johnson (@robintjohnson8) reported 8 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  ch Saqib (@saqibsvideos) reported 10 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  IAACCTV Limited (@iaacctvuk) reported 14 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Frugalista (@frugalista1) reported 17 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Stuart McCullagh (@stumccullagh) reported 25 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 25 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  Troy (@tr0y1291) reported 26 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 26 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  jen (@jenkin99) reported 27 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 32 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Bonna (@Phil_Bonna) reported 32 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 34 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Gordé 🦩 (@ReissOmari) reported 35 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Evan Davis (@EvanD) reported 38 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Kev Maslin (@kevmaslin) reported 38 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Evan Davis (@EvanD) reported 46 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Daisy (@s_birket) reported 46 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 52 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Stephen Bennett (@Stephen12857059) reported 54 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 60 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim Taylor (@kimtaylor18) reported 10 minutes ago

  @virginmedia I’ve spoken to someone over the phone. WiFi and tv are down. Have to wait till Tuesday for someone to come. It’s never ending issues.

• 
  JC (@SaffaJC) reported 12 minutes ago

  @virginmedia Yes, you cause the issue and I must fix it. Oh and I get £10 in compensation for your mess up. What great customer service, so t care about you customers as long as you have them in contract

• 
  Julian Wellings (@expertiseontap) reported 14 minutes ago

  @virginmedia Long time customer here (28 years). Your automated customer service line is truly awful. Now on my second iteration of the complicated menu. Had to fudge my answers to avoid going round a third time. Now on hold awaiting a real person ...⏳.

• 
  Vicky Leigh (@vickiferris) reported 14 minutes ago

  @virginmedia Fingers crossed for Wednesday and Saturday and hopefully not more broken promises. @virginmedia need to send me all the transcripts because I cannot wait to go through them.

• 
  Just D. (@DuggyStand) reported 21 minutes ago

  @virginmedia Thanks guys. Hes okay. But I think he wants to cancel his Sky Sports subscription now That correct @TruthTalkingMav ?

• 
  big garry (cyborg edition) (@ScottyBoy211048) reported 21 minutes ago

  @mar3uss I CANT ******* STAND THIS VIRGIN MEDIA STUPID INTERNET ANYMORE HOLY ******* **** JUST PLAY THE ******* VIDEO @virginmedia WILL U JUST LLAY IT U ******* SUCK

• 
  Paul Moore - Security Consultant  (@Paul_Reviews) reported 23 minutes ago

  Done with @virginmedia 3 times I've requested Comex come out and dig up the drive to bury their own cable which wasn't installed correctly. 3 times they've sent a level 1 tech with a shovel, who can't do the job. Contract cancelled. I might return if they ever decide to put customer services back in the UK - preferably with someone who understands plain English. #hopeless

• 
  Crafty (@ACraftyOne) reported 24 minutes ago

  @virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.

• 
  Jonathan Tyler (@jonotyler80) reported 27 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

• 
  Charlotte Riggio (@MsLiberty1776US) reported 27 minutes ago

  @virginmedia 6 hours and no response to the DM you asked for We apologised for the inconvenience caused. We have arranged for a specialised technician to visit you today between 12 PM and 4 PM to resolve both the TV . Your complaint has been raised and will remain open to ensure everything is fully resolved, and you will receive confirmation of the appointment via text message.