Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 11/20/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Oldbury, Birmingham, West Bromwich, Solihull, Willenhall, Redditch, Smethwick, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Phone
United KingdomOldbury Internet
United KingdomBirmingham E-mail
United KingdomWest Bromwich Internet
United KingdomWest Bromwich Internet
United KingdomSolihull TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England

    @virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England

    @virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • nataliegarrettb natalie garrettbrown (@nataliegarrettb) reported from Coventry, England

    @virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Birmingham, England

    @virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • LiteBoxA Litebox Architecture (@LiteBoxA) reported from Nuneaton, England

    @virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??

  • nataliegarrettb natalie garrettbrown (@nataliegarrettb) reported from Coventry, England

    @virginmedia please could you clarify if there is a service (internet) disruption in CV3?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

  • JamesSuman James Suman (@JamesSuman) reported from Royal Leamington Spa, England

    @LPBarbe @virginmedia I just had the exact same problem! 😤

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England

    @virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinLondonUK 🇬🇧 🇪🇺Kevin Wilson 🇪🇺 🇬🇧 (@KevinLondonUK) reported

    @virginmedia Not create customer service, time to change?

  • itsbr0gan Brogan (@itsbr0gan) reported

    @virginmedia is it not due to a bad WiFi connection though?

  • andythelodge andy (@andythelodge) reported

    @virginmedia had power cut earlier which has caused house phone to be mobilised both OAPs and need phone Cant access customer service for help Have reset router How long before I can expect connection NG118FN post code

  • Dannytheobald2 Danny theobald (@Dannytheobald2) reported

    @virginmedia @CarersUK I hope you don’t cancel advertising on gb news, if you do i will cancel my package

  • Elizabe85312279 Elizabethgracewright (@Elizabe85312279) reported

    @virginmedia YOUR engineer came out on saturday and told me the connection had been broken/cut and he would arrange for an engineer monday. monday has been and gone

  • Peter_Brace Peter Brace (@Peter_Brace) reported

    @virginmedia I know, I think my issue is the router downy handle the amount of wireless devices I have that are connected simultaneously.

  • Morgannaredhead Morgz (@Morgannaredhead) reported

    @virginmedia How Can I make an official complaint virgin crashes every single day around this time I’m getting really fed up with this I am working from home this is just a joke

  • jasmindilkes Jasmin Dilkes (@jasmindilkes) reported

    @virginmedia I’ve already been on the phone for 4 hours - it isn’t a contract that was verbally agreed - the customer support is terrible and a multi million dollar company can’t wave £200 fee for a student when it was there employees fault for not telling me on the phone #fraud

  • MasterOfDonkeys tom_ass (@MasterOfDonkeys) reported

    @virginmedia Your company is terrible. How you can justify treating customers like this is a mystery to me. I don't care what the T&Cs say, it is corrupt and morally indefensible. I cannot afford to pay this money.

  • kslansdown kevin lansdown (@kslansdown) reported

    @virginmedia Now after the problems of the last few days and a phone call yesterday my 1gb internet is operating at the stunning speed of 8mb. All equipment checked, router rebooted Please just get somebody to come and repair it . You are getting over £100 per month out of me for this mess!!