Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Birmingham, Wednesbury, West Bromwich, Sutton Coldfield, Rowley Regis, Walsall, Oldbury, Coventry, Solihull, Royal Leamington Spa, Smethwick, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Redditch	Internet	12 hours ago
Birmingham	Internet	13 hours ago
Birmingham	TV	15 hours ago
Birmingham	Total Blackout	17 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 1 minute ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Troy (@tr0y1291) reported 2 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Mick Sharry Esq. (@Mylesahead) reported 3 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Kev Maslin (@kevmaslin) reported 3 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 6 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 11 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Stuart McCullagh (@stumccullagh) reported 13 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  W1NGNUT (@Rob_Hicks) reported 20 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 21 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  Stephen Blyth (@steveblyth) reported 21 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Brian Cape (@BrianMCape) reported 24 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Jazba Entertainment (@JazbaEnt) reported 31 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 34 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  ch Saqib (@saqibsvideos) reported 34 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Gordé 🦩 (@ReissOmari) reported 47 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Gordé 🦩 (@ReissOmari) reported 50 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  ch Saqib (@saqibsvideos) reported 53 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Stevens (@DanStev14730264) reported 1 minute ago

  @virginmedia @LadyLucia05 Can you please advise what and how you are going to compensate. We have been waiting 3 days already and then you have the cheek to say we'll have no service until the 10th of July. Please respond asap. This is outrageous

• 
  UTV1874 (@neiloco76) reported 2 minutes ago

  @virginmedia Just wondering,, the people that work for you,,,,,do any of them actually know how to do their job?? I've only had virgin for 6 weeks and your already on the 6th **** up! TERRIBLE customer service, wouldnt know their arse from their elbow #virginmedia #useless

• 
  Keiran Griffiths (@Keiran_Mark) reported 5 minutes ago

  4 days and no reply to my DM @virginmedia 🤦. Poor performance from Customer Services

• 
  Ali Langton ex DerbyDYO (@alilangton) reported 7 minutes ago

  @virginmedia Has anyone else had their Virgin Media account locked for over two months and despite multiple phone calls and false promises nothing happens ? Should I just leave virgin ? Very poor customer service

• 
  iyda (@notiyda) reported 8 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Steven (@syrun6969420) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV28 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Helen Goodridge (@goodridgehelen) reported 12 minutes ago

  @liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 12 minutes ago

  @virginmedia It’s been nearly 2 weeks now. Drop ops/low speeds are still continuing in s63. I keep getting texts saying you’ve identified the problem and sending someone out, but all that happens is you change date of when it’ll be fixed, but fix it you have not!

• 
  Kultar Singh Ruprai (@KSRuprai) reported 15 minutes ago

  @virginmedia Loyal customer for 8 years. My WiFi has been intermittent for 2 weeks. Paying for 500Mbps but getting 5Mbps, with the hub randomly restarting. Service status shows intermittent issues, yet online checks say all is fine. New hub being sent but no engineer? Not Good.

• 
  Duncan Waugh (@waughzone) reported 16 minutes ago

  @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.