Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Sutton Coldfield, Walsall, West Bromwich, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, Solihull, Halesowen, Wednesbury, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	9 hours ago
Birmingham	TV	12 hours ago
Birmingham	E-mail	21 hours ago
Birmingham	Internet	1 day ago
Birmingham	Wi-fi	2 days ago
Coventry	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Neil Simpson (@nippa77) reported 6 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  Kev Maslin (@kevmaslin) reported 8 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Stuart McCullagh (@stumccullagh) reported 9 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 14 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Mick Sharry Esq. (@Mylesahead) reported 16 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Satish Danny Paul (@________Danny) reported 20 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Brian Cape (@BrianMCape) reported 21 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 23 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Kev Maslin (@kevmaslin) reported 27 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Hamps (@F1Dweeb) reported 27 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Scott badham (@scbadham) reported 29 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Gordé 🦩 (@ReissOmari) reported 43 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 45 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Stuart McCullagh (@stumccullagh) reported 46 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Shelly (@shelleex5) reported 48 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Kiel (@k1El_w) reported 48 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Phil Queenan (@philq001) reported 50 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Satish Danny Paul (@________Danny) reported 51 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Polly P (@paulinespelman) reported 51 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ken Bar Low (@OldPeopleFine) reported 10 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  Paddy Sweeney (@PaddySw99745534) reported 14 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  Russell Frew (@rhfrew) reported 15 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  Frankie Smith (@frankiesmith74) reported 15 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Rocky Dennis (@ROCKYDENNlS) reported 17 minutes ago

  @CheekyVic @virginmedia The worst

• 
  Helen Bedford (@helenxbedford) reported 19 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 19 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  John Munro (@Munro78) reported 24 minutes ago

  @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

• 
  Paul Hulse (@paulpresenteruk) reported 24 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  MaryC (@marycallaghan08) reported 26 minutes ago

  @virginmedia what’s going on in B44? No Tv channels, error code CS2004 & nobody responding on web messaging. Poor customer service. We’re not in Nepal for heaven’s sake