Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Birmingham, Coventry, Walsall, Solihull, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Sutton Coldfield, Warwick, Rowley Regis, Oldbury, and Royal Leamington Spa.

City	Problem Type	Report Time
Redditch	TV	7 hours ago
Birmingham	Total Blackout	24 hours ago
Birmingham	Internet	2 days ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	2 days ago
Coventry	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stu (@stuartc87) reported 1 minute ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Gordé 🦩 (@ReissOmari) reported 6 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Antony Howlett (@AntonyHowlett) reported 6 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 13 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  John (@jfrncs_) reported 17 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Beard Punk (@BeardPunk) reported 19 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 19 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Shelly (@shelleex5) reported 23 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Evan Davis (@EvanD) reported 25 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Gordé 🦩 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Rob Chipman (@robchippyman) reported 32 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Beard Punk (@BeardPunk) reported 33 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  shanny C 🌹 (@_shannonC) reported 45 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Evan Davis (@EvanD) reported 45 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  Brian Cape (@BrianMCape) reported 50 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Stephen Bennett (@Stephen12857059) reported 53 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Stephen Blyth (@steveblyth) reported 54 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Stephen Blyth (@steveblyth) reported 56 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 60 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KevJ (@KevvyJ63) reported 4 minutes ago

  This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 9 minutes ago

  @virginmedia 23 years as a customer I have just had to cancel due to your rep being unable to offer any kind of deal remotely close to what I am currently paying for this years renewal

• 
  soph (@s0phtakesphotos) reported 11 minutes ago

  @virginmedia Yeah, I’ve been doing that… the time just keeps being pushed back but there’s no actual explanation of the issue…

• 
  cbHatter (@cbHatternew) reported 12 minutes ago

  Dear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.

• 
  Captain Howdy (@colonbarbarian) reported 13 minutes ago

  @denchaser @virginmedia I love my VM broadband, but dealing with their "customer service" team is like banging head against a brick wall. I just renewed my contract, still being charged twice as much as a new customer. Offered me £55 a month then went up to £59 as soon as I went to accept it.

• 
  Bellza (@bell824) reported 17 minutes ago

  @virginmedia , how sad you can’t get a long standing customer close to new customer prices when it’s so easy to switch these days. Maybe @skytv will provide me a longer term service. £200 a month when a new customer pays £70 for the same. Your best is double the price!

• 
  Graeson Laitt (@Laitty) reported 20 minutes ago

  Is anyone else having problems with Sky channels through Virgin Media today? We’ve got a message saying there’s a problem with the service, but it’s not very clear what the issue is. Just wondering if it’s affecting other Virgin Media customers as well? 📺 @virginmedia #Sky

• 
  oldman (@gyoldsingleman) reported 20 minutes ago

  @kathleenp442 @virginmedia A technician came out to me a week ago, hadn't a clue what to do, problem still exists @virginmedia no compensation on my bill !

• 
  Mike Hughes (@mike96hughes) reported 21 minutes ago

  @SeanSpencer2004 @SkySportsRL @virginmedia They’re ***************. Ours has been down for 3 weeks now. I got a text off them last week saying it’s all fixed. It certainly isn’t 🙃

• 
  Colin Morty (@cmwba) reported 23 minutes ago

  @SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.