Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Oldbury, Walsall, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, Smethwick, Bromsgrove, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
West Bromwich	Internet	10 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Internet	13 hours ago
Birmingham	Internet	16 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  W1NGNUT (@Rob_Hicks) reported 4 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  IAACCTV Limited (@iaacctvuk) reported 6 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  ch Saqib (@saqibsvideos) reported 9 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Satish Danny Paul (@________Danny) reported 11 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Evan Davis (@EvanD) reported 15 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stephen Bennett (@Stephen12857059) reported 24 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Kev Maslin (@kevmaslin) reported 26 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Martin Wilkinson (@MartinWilko) reported 38 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Kev Maslin (@kevmaslin) reported 38 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Gordé 🦩 (@ReissOmari) reported 41 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Rachael Barker (@rachmadmank) reported 45 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  jen (@jenkin99) reported 49 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Hamps (@F1Dweeb) reported 51 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Troy (@tr0y1291) reported 53 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Satish Danny Paul (@________Danny) reported 53 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Brian Cape (@BrianMCape) reported 54 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Kiel (@k1El_w) reported 57 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Pickering (@TomPickering) reported 5 minutes ago

  It's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)

• 
  Wirtz machine (@DavidVaughan5) reported 5 minutes ago

  @virginmedia My virgin media phone allows incoming calls but every time I phone out its showing as busy? I cant get through to speak to anyone to fix this?

• 
  TrippingMonke (@TrippingMonke) reported 11 minutes ago

  @OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?

• 
  David Gerrish (@DavidGerrish) reported 11 minutes ago

  Misleading email @virginmedia saying I can watch Champions League Final for free. Seems I can’t. Now my son is in tears and he thinks I’m a terrible Dad.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 12 minutes ago

  I staff @virginmedia customer services have taken leave of their senses. I called and the lady asked me how much is your bill every month as part of the verification process I said £27 a month she asked for my email address which I gave and she again asked for my price?

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 13 minutes ago

  @jen_moxon Their Customer Service, the word ‘service’ doing a lot heavy lifting here, is the worse. They randomly cancelled my DD without notice then bill me for late payment… @virginmedia Nice broadband, sh*t service, will go back to BT at renewal time.

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 15 minutes ago

  @virginmedia Virgin media still down 18 hours later

• 
  Sean 💙💛 (@SeanSmi59697180) reported 15 minutes ago

  @OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.

• 
  markrmifsud (@markrmifsud) reported 16 minutes ago

  @virginmedia The time to fix is pushed back nearly everything I check

• 
  Rhys (@vickdawg92) reported 17 minutes ago

  @virginmedia when is this wifi issue going to be sorted ******* **** show from you as a company 10 days at least now which started as a global issue to a local issue to a software issue to a problem with a box near me which still hasn't been sorted dates keep getting pushed back