Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Walsall, Coventry, Sutton Coldfield, West Bromwich, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, Solihull, and Halesowen.

City	Problem Type	Report Time
Birmingham	Wi-fi	3 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Wi-fi	7 hours ago
Birmingham	Total Blackout	10 hours ago
Birmingham	Internet	11 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  ch Saqib (@saqibsvideos) reported 7 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Mick Sharry Esq. (@Mylesahead) reported 8 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Gordé 🦩 (@ReissOmari) reported 10 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Gordé 🦩 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 17 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  W1NGNUT (@Rob_Hicks) reported 23 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  SorachiTim (@PolymathTim) reported 23 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Frugalista (@frugalista1) reported 27 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Gordé 🦩 (@ReissOmari) reported 32 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  TheBosz (@kolapoagunbiade) reported 33 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Garry (@paragaz) reported 37 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  John (@jfrncs_) reported 40 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Samantha Worrall (@Samsmilew) reported 49 minutes ago from Warwickshire, England

  @virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Stuart McCullagh (@stumccullagh) reported 54 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Antony Howlett (@AntonyHowlett) reported 59 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Max Pallas (@SuddenLife) reported 5 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  Robert Grieve (@robert_grieve) reported 7 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Martin (@lionking2014) reported 9 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 11 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Paul O'Brien (@PaulOBrienKil) reported 14 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Success W Lewis (@SuccessWLewis1) reported 16 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  Ashley Blick (@ablick1986) reported 19 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 22 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  F1blag (@f1blag) reported 23 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  Juanito (@JuanSpanishfly) reported 24 minutes ago

  @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service