Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Coventry, Wednesbury, Nuneaton, Walsall, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia But I have been specifically told to return the hub before getting new one as standard procedure. Also been told to email customer services to allow keeping the hub until new one arrives.
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
Wow, @virginmedia I’ve only had to reset the HUB3 five bloody times today! It’s about time you provided a replacement to the single worst piece of technology ever released. I can not wait for someone to provide an alternative service.... looking at you @Hyperoptic 😉
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.
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Christian Salisbury
(@ChristianSalis2) reported
from
Kenilworth, England
What a time for the WiFi to go down @virginmedia
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to know why these replacements are done. I am new customer and received my this device not long ago.
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?
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Lewis
(@Lewis31m) reported
@virginmedia I’ve posted my issue and looked for similar ones, but I can’t find anything helpful
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Bred for Circuses 🤡
(@above_nun) reported
@virginmedia broadband in M30 down since yesterday evening, now forecast fix 4pm tomorrow, 48hrs downtime = 99.45% availability, shocking for a so called top provider. Got to consider alternative options now.
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Grainne Ridge
(@About_Results) reported
@richie_rich77 My #virginmedia service has been off for 10 hours already today and not likely to be back before 22.00 - and apparently another scheduled maintenance day tomorrow. Hopeless for home working.
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kittykat
(@katheri23524514) reported
@virginmedia what is happening? We have had intermittent service for weeks/months, always worse in the evening. Your link tells me everything is fine but it's not. Please sort it out.
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Tom Naughton
(@TomNaughton12) reported
@virginmedia I spoke to knowone it need sorting you promised me comption of 25 pounds witch never came that is not acceptable you have my number call
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Wayne Allert
(@WayneAllert) reported
@virginmedia That's impossible to use. I sign in and you've cancelled that so I can't sign. I can't use the phone, again cos it's cancelled. It's the worst customer service page I've ever used
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Jay Mccluskie
(@JayMccluskie) reported
@virginmedia Busy with family around. Just trying to figure out what the issue was as it’s been 2 days doing the same thing I thought it would be fixed by now.
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Amit Desai
(@RealAmitDesai) reported
@virginmedia your internet is savagely SH1T, @richardbranson customer service @virginmedia is SH1T. Basically I’m tied in for 18months of SH1T.
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Grainne Ridge
(@About_Results) reported
@virginmedia Do you think that 14 hours outage is a good level of service? I certainly don't. And more maintenance planned during the working day tomorrow. I won't be renewing.