Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, West Bromwich, Redditch, Sutton Coldfield, Rowley Regis, Walsall, Oldbury, Coventry, Solihull, Royal Leamington Spa, Smethwick, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Birmingham	Total Blackout	1 hour ago
Birmingham	Wi-fi	13 hours ago
Wednesbury	Wi-fi	15 hours ago
West Bromwich	E-mail	16 hours ago
Redditch	Internet	19 hours ago
Birmingham	Total Blackout	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Mathew (@all_day_) reported 6 minutes ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 10 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Brian Cape (@BrianMCape) reported 10 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Kiel (@k1El_w) reported 16 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Stephen Bennett (@Stephen12857059) reported 16 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Frugalista (@frugalista1) reported 17 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Evan Davis (@EvanD) reported 22 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Bonna (@Phil_Bonna) reported 26 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 27 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  IAACCTV Limited (@iaacctvuk) reported 30 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Evan Davis (@EvanD) reported 33 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 38 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Alex Barker (@amancalledalex) reported 42 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Stephen Bennett (@Stephen12857059) reported 42 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 50 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Polly P (@paulinespelman) reported 59 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Brian Cape (@BrianMCape) reported 1 hour ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  Antony Howlett (@AntonyHowlett) reported 1 hour ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek (@derekryan2026) reported 5 minutes ago

  @john_mcguirk Matt cooper is boring. He lacks a personality. His left progressive woke conversation is predictable and monotonous. At least you and Sarah speak your minds. The odd bad language is thrown in but we get a different view on your show. RTE,virgin media , bla bla bla

• 
  Andrew Urquhart (@andrewiurquhart) reported 5 minutes ago

  Yep agree @virginmedia are the worst company. Damage property, waste customers time & lie!!! Bunch of cowboys

• 
  Some-Nick1976 (@Some_Nick1976) reported 5 minutes ago

  @virginmedia The issue is that it drops in and out constantly throughout these times. When it does eventually come back on it is very slow

• 
  Troy Pemberton (@tpembe1) reported 6 minutes ago

  @virginmedia The network issue was supposed to be fixed on the 2nd July. Low and behold I am still experiencing the same problems a day later.

• 
  mec337 (@mec337) reported 9 minutes ago

  @virginmedia ok, what’s the issue with bbc iPlayer sometimes it wants to play sometimes I have to retry many times. Sometimes if I log in I have to wait 2 mins for it to then work. It’s not consistent and very very annoying

• 
  Conor Swifty (@ConorSwifty) reported 11 minutes ago

  @virginmedia Hello virgin media my services has been cut off & the free channel for TV doesn't work either at all as you's won't take my payment at all. I've been trying to speak to someone with issues im currently experiencing financial but you's just want ££ & want me to upgrad

• 
  Sandra Robinson (@mrsluc) reported 11 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  michelle nunn (@shellenunn) reported 13 minutes ago

  @virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke

• 
  claire bear (@clairebearcg) reported 15 minutes ago

  @Libra_Comms @virginmedia virgin media is completely ******* useless. they always pull this **** right when you actually want to sit down and watch tv 🙄

• 
  Hatz (@DevilHatman) reported 16 minutes ago

  @virginmedia The formal complaint is already submitted. I'm not going back and forth on X too.