Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 01/13/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, Nuneaton, Walsall, Royal Leamington Spa, West Bromwich, Coventry, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Halesowen and Willenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomWednesbury Internet
United KingdomNuneaton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • seannahj Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.

  • markharper86 Mark86 (@markharper86) reported from Royal Leamington Spa, England

    @PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia

  • Mitz__P Mitesh Parmar (@Mitz__P) reported from Solihull, England

    @virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    @virginmedia Your service has been shit for years. Need a change

  • LottieRoe82 Lottie (@LottieRoe82) reported from Coventry, England

    @virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Virgin Media should be reported to the advertising standards, for lies, what a total load of crap, try getting your customer service telling the truth for a start .

  • tomstrumreed tom reed (@tomstrumreed) reported from West Bromwich, England

    @virginmedia There's nothing there relating to broadband issues.

  • GTAssociates GTAssociates (@GTAssociates) reported from Redditch, England

    @virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!

  • wthirskgaskill W. J. Thirsk-Gaskill (@wthirskgaskill) reported from Birmingham, England

    @virginmedia Please concentrate on getting up the noses of broadband customers, and stop running shit trains, and suing the NHS for money that was never yours in the first place.

  • mrsmcgibble Kelly 💕 (@mrsmcgibble) reported from Nuneaton, England

    @KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • GouldGraham graham gould (@GouldGraham) reported from Coventry, England

    @virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!

  • markharper86 Mark86 (@markharper86) reported from Royal Leamington Spa, England

    @virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.

  • ArcanumDesign Bill Bishop (@ArcanumDesign) reported from Halesowen, England

    @virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me

  • GTAssociates GTAssociates (@GTAssociates) reported from Redditch, England

    @virginmedia Media Services,. We have always passed security and never had this issue before!

  • seannahj Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia That is the only solution every time it drops out!! It has just gone again!!

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It’s media. I have sent off the details to change account holder name and heard nothing back it has been over 2 weeks, can’t get anywhere when i contact your call centre. I need a change to our services and need support with this

  • BeproudLGBTQ22 Auntie June Acts of Kindness 2019 (@BeproudLGBTQ22) reported from Warwickshire, England

    @therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • seagull1901 Kevin Barry (@seagull1901) reported

    @virginmedia This company has the worst customer service. You would think with the number of faults you get they would be quite good by now🤬

  • tophat_lady Lauren Green (@tophat_lady) reported

    @virginmedia what’s up with @BBCOne today? Trying to watch the news but the picture if horrific?? No issues withe other channels. This is one of the reasons I’ll be cancelling the tv service at minimum tonight!

  • agarnett Adam (@agarnett) reported

    @virginmedia Engineer. You keep telling me you need to do construction work, but wont tell me when. Install moved 3 times and i got told it would happen today. No one has turned up cba being let down repeatedly. Cheers.

  • WithoutQualms Travel without qualms (@WithoutQualms) reported

    @virginmedia I don’t know what the service status page is

  • annette_d21 Annette Doyle (@annette_d21) reported

    How are people working from home without constant connection problems? I don’t do it often but when I do my supposedly superfast @virginmedia connection drops out constantly - total write off of an afternoon!

  • RyanMorrisonJer Ryan Morrison (@RyanMorrisonJer) reported

    @DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.

  • Chm14Mc Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • annette_d21 Annette Doyle (@annette_d21) reported

    @virginmedia Yep. I am attached to the box by Ethernet too but still very poor.

  • WithoutQualms Travel without qualms (@WithoutQualms) reported

    @virginmedia When TIVO BOX is turned on there is nothing to show, and the lights on it flashes all together intermittently. On Tv it just says “No Signal”. Why is it I was asked for my mobile for information but to give me the exclamation mark?

  • IonaFarrell Iona (@IonaFarrell) reported

    @shazmathieson @virginmedia Will your complaint make any difference. & please don’t blame #covid #virginmedia