Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, West Bromwich, Smethwick, Bromsgrove, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	11 hours ago
Birmingham	Internet	15 hours ago
Walsall	Internet	16 hours ago
Birmingham	E-mail	18 hours ago
Birmingham	E-mail	22 hours ago
Oldbury	Wi-fi	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Polly P (@paulinespelman) reported 1 minute ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Stuart McCullagh (@stumccullagh) reported 10 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Stuart McCullagh (@stumccullagh) reported 15 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Brian Cape (@BrianMCape) reported 20 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Evan Davis (@EvanD) reported 20 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 28 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  Evan Davis (@EvanD) reported 32 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 34 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  hayley chapman (@haychapperz) reported 37 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Gordé 🦩 (@ReissOmari) reported 38 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Beard Punk (@BeardPunk) reported 41 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 43 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  Satish Danny Paul (@________Danny) reported 43 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Jazba Entertainment (@JazbaEnt) reported 44 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Martin Wilkinson (@MartinWilko) reported 45 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Brian Cape (@BrianMCape) reported 46 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Antony Howlett (@AntonyHowlett) reported 51 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Moore (@altymoore1) reported 10 minutes ago

  @virginmedia @PeteUK7 Isn’t that the whole point of a bereavement team? To stop **** like this happening? Human input. A little time when he told you 3 months ago is a pathetic excuse also

• 
  Ty (@tybilly1) reported 14 minutes ago

  Santander bank has got has bad as Virgin Media for customer service, so it's the end for you & me as the great Jillted John sang.😤

• 
  haggard girl 🏳️‍⚧️ (@fffoceania) reported 14 minutes ago

  Virgin media is so bad it took me turning my phone wifi off and on again 3 times and resetting soundcloud twice just to put on a song

• 
  CarryOnGemma (@CarryOnGemma) reported 15 minutes ago

  @virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.

• 
  ✨👠♿️ (@TheRealCleoGib) reported 18 minutes ago

  @PeteUK7 @virginmedia *******, the arguing bots love this post! I'm so sorry for your loss. Let rip on every company causing you distress x

• 
  Rick Barrow (@TheGreenBarrow) reported 20 minutes ago

  @virginmedia **** your service and your contract. Four times I've been disconnected whilst on the phone. That's almost 2 hours of my life gone. You can have this equipment back. Only had a tv fault now I've got a broadband fault. So no tv and no broadband

• 
  phillip stapley (@phillipstapley) reported 21 minutes ago

  @virginmedia response to my problem is terrible.. Please contact me!!

• 
  Steve Murray Music (@smurraycomposer) reported 22 minutes ago

  @virginmedia Sent an email ad for Wifi Pods. Clicked the link — can't buy one. Googled it — same issue. You're actively losing sales from your own marketing. Someone needs to audit your funnels urgently - you're losing money.

• 
  Liv 💚🫶🐅📚 (@LivThms) reported 22 minutes ago

  @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.

• 
  Andy Vanstan (@andyvanstan) reported 24 minutes ago

  @virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update