Virgin Media Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Oldbury, Wednesbury, Nuneaton, Walsall, Royal Leamington Spa, West Bromwich, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Coventry |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
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Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
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derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Margot (Maddie & Hamish, dogs, sadly 🌈) 🇬🇧
(@Hamishmczzz) reported
@gozzand @Kimberley_Dart @il0venostalgia I wouldn't be without my mobile now but never synchronise it with my laptop. Main use for summoning taxis. Plus helps complain about landline problems or virginmedia modem or power blackouts, and use landline to complain about mobile phone ones!
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Shahid Mayet
(@shahidmayet) reported
@virginmedia do online customer support ask for banking details?
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MH
(@SuprBrwniLatte) reported
@virginmedia Hi, you’re operator told me my package cost will be £78 for 18 months. After agreeing you sent me a email stating after 12 months my package will cost me £114.. I didn’t agree to that. I want to cancel.
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Pablo26
(@paulpablo26) reported
@virginmedia @barton26 Well so it goes on re boot hub, switch off Virgin box , no service at this time! oops there is a problem, no internet connection , cannot connect, buffering 🤪
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~R.
(@itsmeraviolii) reported
@Mugaio_ds @virginmedia @BCeca im leaving them, so bad
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Aaron O'Reilly
(@Aaronoreilly794) reported
@virginmedia Wifi has been down since Thursday, was supposed to be fixed Friday then stated it would be fixed Monday, still no wifi this morning. Won’t allow me to register loss of service online either
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Maxon Erinjeri
(@ErinjeriMaxon) reported
@virginmedia Thanks for the update. the work week has commenced and I await resolution. But it is disappointing that I had to tweet to get clarity on the issue and what is being done to resolve.
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Shooglypeg
(@Shooglypegster) reported
@virginmedia Yes, and for the second day in a row the message is that the service will be restored at 10am the following morning.
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Cameron 33
(@Cameron3319) reported
@virginmedia are you guys having problems in specific areas in Scotland? WiFi not working all night, if so when will it be fixed
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stefanstern
(@stefanstern) reported
@virginmedia No, it was for TV. I was told I would be sent a box to return the Tivo in, but that never came. I ended the contract in November.