Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Coventry, Smethwick, Walsall, Royal Leamington Spa, Redditch, Solihull, Sutton Coldfield, Halesowen, Streetly, and Warwick.

City	Problem Type	Report Time
Birmingham	E-mail	8 hours ago
Oldbury	Internet	15 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	1 day ago
West Bromwich	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Robin Johnson (@robintjohnson8) reported 3 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  Satish Danny Paul (@________Danny) reported 10 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  shanny C 🌹 (@_shannonC) reported 11 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Mick Sharry Esq. (@Mylesahead) reported 17 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Gordé 🦩 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Evan Davis (@EvanD) reported 20 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Colin Hunt (@HuntColin58) reported 23 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  TheBosz (@kolapoagunbiade) reported 24 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Gordé 🦩 (@ReissOmari) reported 32 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 35 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  Andraay Leung (@Andraay) reported 38 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Brian Cape (@BrianMCape) reported 41 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 42 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Brian Cape (@BrianMCape) reported 49 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Robin 🤘🏻 (@RobinB1971) reported 49 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Satish Danny Paul (@________Danny) reported 52 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Stu (@stuartc87) reported 53 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Stuart McCullagh (@stumccullagh) reported 57 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  W1NGNUT (@Rob_Hicks) reported 60 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrsChambo (@ChamboMrs) reported 10 minutes ago

  @virginmedia why am I having so many problems trying to negotiate a contract? 2 days, 3 agents, 4 different prices but none can go through? What’s going on?

• 
  Catzkellygriff 🇮🇪 (@Kerrytara) reported 12 minutes ago

  @Juleswynnes @Zero_9873 The "attack" occured on a Thurs night, he appeared on Virgin media the following Tues without a mark on him! Did Allah granted him a miracle or was he lying (again). The 2 "angels" that came to his aid have never come forward, ambulance was not called, so many holes in his story

• 
  Dan (@LUFC_BULL) reported 13 minutes ago

  @Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 14 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  Trevor (@TRSafcw) reported 18 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Tony B (@tonybath1961) reported 22 minutes ago

  @VirginMedia can you help please no internet for 5 days work from home and nobody in the company can help ?

• 
  💯 Di 💯 (@DiBrander) reported 23 minutes ago

  Heads up to anyone looking to watch the SPFL games at home tonight… My Sky app isn’t working (via Virgin Media) and I’ve heard that some folk are having issues with their fire sticks too. I’ve bought a day pass with NowTV to stream Sky Sports. Just hoping to spare folks frustration and heartache if they don’t have a ticket to go to the game and then can’t get online either! (I know it won’t be a problem for everyone)

• 
  Edward King (@A7ESK) reported 24 minutes ago

  Right @virginmedia 3 calls in the customer service came through the same procedure and you still haven’t unblocked me so I can watch stuff on the app. What is going on seriously?. and this is almost week three.

• 
  Shan📺🎭🎬 (@shanssoaps) reported 27 minutes ago

  Anyone else’s #virginmedia internet down?

• 
  mec337 (@mec337) reported 31 minutes ago

  @RyanBarby @O2 Rubbish Virgin Media are the worst - oh wait