Virgin Media

Virgin Media Outage Report in Solihull, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 01/15/2025 06:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Smethwick, Redditch, Oldbury, Warwick, Solihull, West Bromwich, Royal Leamington Spa, Walsall, Sutton Coldfield, Nuneaton, Rowley Regis, Halesowen and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomCoventry Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomCoventry Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

  • chibs9105 Becky (@chibs9105) reported from Royal Leamington Spa, England

    @SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • adtatton Andrew Tatton 🔰 #GlazersOut 🔰 (@adtatton) reported from Wythall, England

    @virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.

  • Nimboslice97 N!Mbo (@Nimboslice97) reported from Whitnash, England

    @virginmedia why is my wired Ethernet connection not working but WiFi is?

  • willcooling Will Cooling (@willcooling) reported from Solihull, England

    @virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke

  • Tommm_Currie LOLZ N TING (@Tommm_Currie) reported from West Bromwich, England

    @virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • pdtathome paul taylor (@pdtathome) reported from Birmingham, England

    @virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • oftherain Iain Gorrie (@oftherain) reported from Coventry, England

    @virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MickHayes1 Mick Hayes (@MickHayes1) reported

    Hi @virginmedia had a really chaotic series of phone calls yesterday from someone claiming to be from you trying to help me improve my internet. Was this you and how can they prove it? Thanks!

  • BillNightingale Bill (@BillNightingale) reported

    @virginmedia Still no call. Bot texting me to ask if problem fixed but still had no call. Bit will take me though security for 5th round and end by saying someone will call within 4hrs.

  • aoife_macentee Aoife (@aoife_macentee) reported

    @VirginMedia_One could you look in to why Virgin Media 3 never has subtitles working? My mam's fav movie was on last night but we turned it off as she cannot follow without subtitles. They work on VM 1 and 2

  • acrock950 Adam (@acrock950) reported

    @virginmedia @BigIssue Trying to cancel my service with you as I am moving and cant take the service with me. Call centre staff just hang up on me or transfer me the moment they realise I'm cancelling. Terrible service

  • dales23 Stephen daly (@dales23) reported

    @virginmedia please someone contact me regarding my WiFi, its bordering on the ridiculous now ,never I'm my life have I had so many problems with WiFi since joining your company its a shambles

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia So why do I need to pay Virgin then? It is not one time issue, it has been for over 2 years. Virgin should have shown due diligence and duty of care to resolve the issue earlier. I appeal for compensation, waive off monthly charges for putting at this position on the critical day

  • Finlayandrew_ Finlay Andrew (@Finlayandrew_) reported

    Virgin media is a scam, about ready to lob this box out the back window **** sake

  • PetermcRed Peter mcgoldrick (@PetermcRed) reported

    @AntMelvin @virginmedia Virgin media lie all the time. They're billing me for a service I cancelled on 26th October. They say they can't access my account because there is an outstanding payment. They expect me to pay for a service I'm not using.

  • HelloNikDesign H E L L O I M N I K Design 🖍 (@HelloNikDesign) reported

    @TimGander @virginmedia My mum is with them over near Timsbury and they've had no problems

  • Chris_Archer58 Chris Archer (@Chris_Archer58) reported

    @virginmedia No and to be honest I never had any issues with my old router before this super hub.