Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91, B92 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Solihull, West Bromwich, Birmingham, Oldbury, Sutton Coldfield, Coventry, Walsall, Wednesbury, Royal Leamington Spa, Willenhall, Redditch, Smethwick and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
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ƙąʂɧɱყɠơƖɖ
(@WanaGlasgowKiss) reported
from
Coventry, England
@mkethechange @virginmedia That sucks Im with @SkyUK it is pretty consistent.
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
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Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
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Richard Hill
(@richmatthewhill) reported
from
Kenilworth, England
@virginmedia any chance you can increase capacity in your network. New router and engineer called out and still having trouble. 😐
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Chris Dack
(@chrisgdack) reported
from
Solihull, England
Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conor Byrne
(@con_b13) reported
@virginmedia I have, and they say, since Chrome/ME works fine with other internet connections, the problem is with the Virgin internet in my house, not the device/VPN. On this CPU Outlook etc works ok, and Chrome/ME works fine on other devices.. strange issue
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Bex_Bexy on Twitch
(@BexBexy2) reported
Any other UK streamers having problems with @virginmedia ? My upload speed is awful so I can't stream? #virginmediadown
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Poman
(@poman3000) reported
@virginmedia But neighbours who have virgin from the same junction box as myself don’t have any issues
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Poman
(@poman3000) reported
@virginmedia Area outage but my neighbours don’t have an issue, no service since Saturday, have been told 3 separate guaranteed dates of repair, also had service agents hanging up the phone and your 150 service isn’t working and your last service agent was extremely cheeky
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Jens Tait.
(@jenstait) reported
from
Wolverhampton, England
So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
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MrNoobz
(@MrTrainz) reported
Bruh Virgin Media WiFi is so bad that I can't see images on discord, thinking of switching to a different broadband
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para jay wsp
(@jayplutonium) reported
Yo @virginmedia I’m at ******* work can your employees stop calling me to try get me to upgrade my phone contract, I answered at 4 yesterday an said I was at work an this ***** still tried to carry on the convo an I had to hang up
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Jerry C Alderson
(@jerryalderson) reported
@virginmedia Thanks, @virginmedia, for confirming that calls about slow broadband are a scam. No disrespect, but VM is a commercial business seeking to make profit. It would never spend time contacting me about a broadband "fault". No financial benefit for it, even if it could detect fault.
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Kevin Kane 😷
(@kevin2kane) reported
Waited 3 months to get @virginmedia internet, they said they cancelled it a week ago without telling me. I thought Virgin/ @richardbranson cared about customer service but they don’t give a toss. There’s a Virgin cable beside my front door so they basically can’t be bothered.
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Jens Tait.
(@jenstait) reported
@virginmedia Yes nothing is working. Expected fix is for 1:03am.