Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Royal Leamington Spa, Oldbury, Solihull, Wednesbury, Redditch, Smethwick, Coventry, Walsall, Sutton Coldfield, Henley in Arden, Bromsgrove, Kenilworth, and Halesowen.

City	Problem Type	Report Time
Birmingham	Total Blackout	5 hours ago
Birmingham	Internet	7 hours ago
Birmingham	Total Blackout	14 hours ago
Birmingham	Internet	23 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 29 seconds ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Stuart McCullagh (@stumccullagh) reported 43 seconds ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Martin Price (@mrmjprice) reported 1 minute ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Daisy (@s_birket) reported 4 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Robin Johnson (@robintjohnson8) reported 5 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  Jazba Entertainment (@JazbaEnt) reported 7 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Antony Howlett (@AntonyHowlett) reported 8 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  ch Saqib (@saqibsvideos) reported 16 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Gordé 🦩 (@ReissOmari) reported 24 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Yvonne 💙 (@Momrocks50) reported 32 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 39 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Robin 🤘🏻 (@RobinB1971) reported 44 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Martin Wilkinson (@MartinWilko) reported 44 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Satish Danny Paul (@________Danny) reported 45 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Brian Cape (@BrianMCape) reported 45 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Shelly (@shelleex5) reported 47 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Stephen Blyth (@steveblyth) reported 49 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

• 
  Evan Davis (@EvanD) reported 53 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Brian Cape (@BrianMCape) reported 56 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@TheDoctorMagic) reported 5 minutes ago

  @virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.

• 
  tom (@tomcity1) reported 5 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported 6 minutes ago

  @RETeacher11 @virginmedia Switch to CityFibre, if you can. I finally got rid of VM after 15 years of bullshit. Price increases, shocking customer service, appalling tech support. Been with CF for 2 years now. I don't even have a reason to contact them - rock-solid and reliable 24/7.

• 
  Jambo (@The_real_Jambo_) reported 9 minutes ago

  @virginmedia tv has been down since Monday, intermittent internet issues also although internet seems to have stabilised, tv is still not working. G67 area.

• 
  emma 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@emmafrost80) reported 12 minutes ago

  Anyone having issues with the picture for the football #virginmedia

• 
  duhnah with a gh (@ailleanach) reported 18 minutes ago

  I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS

• 
  jak cool (@kenshinnnjay) reported 18 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Daniel Baillie (@watfordfc09) reported 27 minutes ago

  @virginmedia I am leaving your service clearly you cannot understand someone that is in hospital and they are unable to pay a bill and you cannot extend any agreements that are made. The service is restricting so I’ve spoken to sky and I will be considering their options because

• 
  tonyl (@cardiffian64) reported 28 minutes ago

  @virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider

• 
  Jake (@Jake_Mez) reported 29 minutes ago

  @virginmedia @gblondon1 Oh yeah until you’ve been a customer for years and then get charged way more than new customers for the same deal so you either have to threaten to leave to get offered a good deal, or leave and rejoin 🫣