Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Walsall, West Bromwich, Willenhall, Redditch, Smethwick, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Solihull |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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STEEEB
(@mavMclovin77) reported
from
Birmingham, England
@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
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Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia No, it’s terrible
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Alexander Howarth
(@howarth96) reported
from
Keresley, England
@virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody
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maya
(@stayawakv) reported
from
Coventry, England
Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure who I’m supposed to be contacting on this but my phone service keeps going in and out is there a problem in Solihull?
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Danny Moss
(@Mossymossy3) reported
from
Solihull, England
@virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace
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Nigel Campbell
(@LegincBellion) reported
from
West Bromwich, England
@virginmedia my broadband has been down since 7 am this morning, what’s going on?
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morble
(@sophiemorbey) reported
from
Birmingham, England
Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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B67 dazza
(@b67dazza) reported
from
West Bromwich, England
Again @virginmedia your customer service makes me wonder how you survive as a business , I choose to wait to talk to someone as I have the time to atm and what happens as I patiently wait i get cut off .My deal is up soon youre on the back foot now to keep this customer
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@virginmedia Wifi down AGAIN in b92... come on!
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
@virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross McMichael
(@RoscoPeeco) reported
@virginmedia nearly 3hrs on the phone to sort out my contact renewal and attempt to have broadband speeds investigated. 5 different agents, 3 call cut offs and £58 (FIFTY EIGHT QUID) of call charges later and I’m still required to call YOU back to fix broadband faults. Poor.
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iͥEͤaͣrͬlGrͬeͤy
(@iEarlGreyTV) reported
@SQRLTV @virginmedia Bit of perspective. In Saint Petersburg RU, it's around £5 a month (500 roubles) for nearly 100mbps up n down unlimited data (they don't do data caps)
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Maxonahi 🌹
(@maxonahigh) reported
@virginmedia My ping is over 100 all the time and am unable to play my PS4 online without skipping the download speeds and upload speeds are fine the issue is the ping 🤦🏻
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CODE MICHAEL-TSU #AD
(@Michaelfnr_) reported
anyone else getting really bad ping with virgin media
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Kath Allsey
(@kinradekin) reported
@virginmedia Absolutely fuming, the last 3wks I've spent 4.5hrs trying to get through to cancel my subscription. Tonight another 40min for somebody to pick up the phone and cut me off. Consider this my 3rd week cancellation notice and my DD stopped.
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Stevie Sky
(@steviesky01) reported
@virginmedia why have I waited 45 minutes to cancel my contract and then been disconnected after having given all my details? Virgin customer service are shockingly inept.
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Ben Tulip
(@ben_tulip) reported
Been waiting two days for an advisor from VirginMedia to have his ops manager support him on a matter and provide us with an update on an issue we are having. Two weeks in total I have been waiting to have a manager deal with my issue. @virginmedia
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Code Vexah #ad
(@VexahGG) reported
My virginmedia wifi is sooo bad rn packet loss and everything
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Ian Cardy
(@IanCardy2) reported
@virginmedia It’s amazing that the only reply the @virginmedia fabulous Community Forum has given is another user having the same problems and getting nowhere with help to sort them out! @Ofcom
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Maxonahi 🌹
(@maxonahigh) reported
@virginmedia Unfortunately I don’t care about your service issues I’m paying for a service which is high quality speeds on your best package which you’ve not been able to provide me beg you stop embarrassing me on my public page and put me in contact with one of the teams that can help me