Virgin Media

Virgin Media Outage Report in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/18/2025 12:40

March 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Nuneaton, Smethwick, Sutton Coldfield, West Bromwich, Solihull, Coventry, Royal Leamington Spa, Oldbury, Wednesbury, Warwick, Bromsgrove and Kenilworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

  • Dereklad derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, England

    Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

  • CaseyRain Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    The day ends with a Y 🤝 Virgin media not working again

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires

  • CaseyRain Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • robchippyman Rob Chipman (@robchippyman) reported from Birmingham, England

    @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • simonevans1973 🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported from Birmingham, England

    @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

  • F1Dweeb Hamps (@F1Dweeb) reported from Redditch, England

    Broadband not working folks and your site keeps crashing on 4g @virginmedia

  • kolapoagunbiade TheBosz (@kolapoagunbiade) reported from Birmingham, England

    @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

  • frugalista1 Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • theollyolsson Steve Olsson 💎 (@theollyolsson) reported

    @virginmedia Hello there KF, thank you for getting back so promptly. Did ring back and got into your billing support. I then started to explain to the guy about my bill changing from £28 to £53.50. We probably talked/argued for 20 minutes with no joy

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia Emergency line a hospital electrician has checked the equipment and nothing wrong with it

  • undies_sean Sean Underwood (@undies_sean) reported

    @virginmedia It's too much of a jump.... I'll now be paying over £100 a month if i stay, that's not affordable. However been on hold now for over an hour to your on line chat to leave..... customer service is also dreadful!!

  • theollyolsson Steve Olsson 💎 (@theollyolsson) reported

    @virginmedia He transferred me to a contract specialist who sorted it out in 5 mins, and credited me the difference back into myaccount that I had paid, the guy I first talked said they needed to investigate first,did mention he was in Asia and it’s a poor country but thanked Virgin for a job

  • RaviKapani1 Ravi Kapani (@RaviKapani1) reported

    @virginmedia Do you have a SLA on the fault....I am facing this issue from last 5 days...

  • Minky_monkey Minky (@Minky_monkey) reported

    @virginmedia @TwoPaddocks It would be lovely to watch something on Virgin - considering we're paying for a non existent service due to a faulty box. Despite spending nearly two hours talking to incompetent staff, a replacement still has not arrived.

  • GashB76 Gary (@GashB76) reported

    @JohnKaysCanoe @virginmedia The worst customer service I’ve ever experienced mate. Appalling.

  • Minky_monkey Minky (@Minky_monkey) reported

    @virginmedia @LutzSchueler @virginmedia I cannot explain the level of frustration this diabolical level of customer "service" causes. Why do you persist in overseas call centres who cannot resolve what should be straight forward issue.

  • SimonBewick Simon Bewick (@SimonBewick) reported

    @virginmedia No. Left hanging online for an hour with no reply. I have sent an email of complaint. Given this was part of your effort today to change my mind about leaving...not going well.

  • Phil_Keaveney Pilib Ó Geibheannaigh (@Phil_Keaveney) reported

    @virginmedia hi I am looking for some help regarding a recent letter I received ?