Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, Solihull, Smethwick, Royal Leamington Spa, West Bromwich, Redditch, Walsall, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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baggy
(@_baggyaaron) reported
from
Birmingham, England
@virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
@virginmedia major loss of service 2 days now on broadband and tv, can anyone explain why please. Happy to send details via DM
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia ffs once again your stupid phone line isn’t working - B42
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia If they ring again I will cancel
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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Ian Patch Partridge
(@patchpartridge) reported
from
Whitnash, England
@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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David Wright
(@Mr_PaintPots) reported
from
Solihull, England
@virginmedia As you can imagine, this has been discussed with many of your team, at length, with no resolution. The response is shambolic. Virgin is seemingly incapable of providing any service whatsoever in our case. Disappointing doesn't cover it, shockingly inept is a start.
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Myz Mar
(@OneOnlyMasjen) reported
@virginmedia Broadband not working, can’t get through to customer support using either 150 or 03454541111, numbers appear disconnected when dialled. This is our third outage in the pst few weeks! What are we paying so much money for?
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Bob F1
(@RobeF1) reported
@virginmedia @macavanagh I still have no internet or landline phone. When trying to contact VM from mobile on the 0345, 0800 numbers it says the numbers are not recognised..WTF is going on?? I can’t even get the status online?? How do I get to speak to VM??
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Laura
(@Laulovesgigs) reported
@virginmedia hi there how do I claim for compensation for constant loss of service, and not just today. Your website is not helpful. Thanks
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💥Nuala💥
(@nualaloves80s) reported
@zRapidzq @virginmedia I'm fed up af all the services 😒 and we never get any discount I've been with them for years xx
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Brendan Walker
(@bemb0) reported
@SteveFforde @virginmedia I had the same price hike - I phoned them and got more for a lower price. No service is perfect - buses and trains are cancelled all the time. Restaurants have to close for unforeseen circumstances. Phones need turned off and on. It’s just a thing that happens.
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CHRONIC
(@CHRONIC_UK) reported
@Pound4Pound_No1 @virginmedia Yeah its been ongoing since last night. Worst part is its screwing with all my lights in my house.
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TJ Williams
(@DJkritical) reported
@virginmedia Download speed is been massively affected after total blackout earlier. Any idea on timeline for a full fix pls?
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Pete Prodge - @peteprodge@mastodon.social
(@peteprodge) reported
@DalaiFarma @StarLightsGirlx @virginmedia Not had a power outage from an energy provider, only from the grid which won't be their fault. If I am being asked to pay for substantially less than the service I pay for, I do complain, I do demand compensation and in some cases I cut off direct debit and let them whistle.
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Jason Kneen
(@jasonkneen) reported
@realvinchenski @rysetko @virginmedia Got the receipts from Pingdom for the last few years. Been down a lot. But that's just me. Other experience may vary. We can all have other experiences OK?
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Iain
(@Iain_74) reported
@virginmedia Still having problems with wifi 😡