Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Redditch, Coventry, Solihull, Sutton Coldfield, Rowley Regis, West Bromwich, Royal Leamington Spa, Wednesbury, Nuneaton, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Christian Salisbury
(@ChristianSalis2) reported
from
Kenilworth, England
What a time for the WiFi to go down @virginmedia
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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Matt Gannon
(@djmattgannon) reported
from
Coventry, England
Brill, cheers @virginmedia. How you go completely down is totally beyond me.
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
Wow, @virginmedia I’ve only had to reset the HUB3 five bloody times today! It’s about time you provided a replacement to the single worst piece of technology ever released. I can not wait for someone to provide an alternative service.... looking at you @Hyperoptic 😉
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
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Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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Claire 👋🏻
(@KnickalessKlurr) reported
from
Nuneaton, England
@virginmedia hi! Currently have no internet, no service issues reported on your site, have reset, PC (wired) is saying connected but I definitely have no internet
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Locksylady
(@Locksylady13) reported
@DUASANGELE Why is it so difficult to cancel your contract with @virginmedia when they are clearly not providing a reliable service. Are we paying for the name only 🤔
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Lilacpeaches
(@Lilacpeaches1) reported
@virginmedia Internet off in ST4 do you know of any problems in this area?
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mike girgis
(@mykeegee111) reported
@virginmedia I've called your support line repeatedly and I can't get anyone to tell me what the problem is. Installers have been twice to fit the equipment and both times told me they can't proceed as the street cabling isn't done.
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Joe Georgiou
(@GeorgiouJoe) reported
@virginmedia internet is down n16 london. Apparently you did some work around here recently and it’s not been right since. WFH today can you check it out for me?
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Babs 🐝⌛️🦋
(@BabsSheKing) reported
@virginmedia You haven't understood. By the time connection is restored, your service link says everything is fine. Which obviously it would be when service is back. When you're offline, what then? As it's an ongoing problem in my area and there's a recorded message, not since I reported it.
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Lawrence Needham
(@LozNeedham) reported
@virginmedia Finally got in touch with someone and they sent an engineer round who recommended I get the new booster (Pod). I rang customer service to arrange this and they wanted to charge me extra. I explained the situation and they finally agreed to send the Pod.
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Orla Kelly
(@OmcjKelly) reported
@virginmedia We had a broadband outage in the Clontarf area on Friday. Since then our TV service has been affected. Onto your Customer Service this afternoon who tried to run a fix, end result is still no TV but now the broadband has also been knocked off.
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Greg Brant
(@GregB) reported
@virginmedia It says no issues but there 100% is an issue. I have no internet access. TV seems ok
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Robin
(@rb776) reported
@virginmedia Hi. Having issues getting through via 'phone. I have a WiFi /new "internet phone" problem. Any chance of assistance please? Ty
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Jo
(@smileonice) reported
@GeekySteph @virginmedia Oh Steph that’s totally ****. I’m sorry :(