Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Smethwick, Royal Leamington Spa, West Bromwich, Redditch, Walsall, Willenhall, Solihull, Coventry, Nuneaton, Rowley Regis, Warwick, Halesowen and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Smethwick |
Internet | |
| Royal Leamington Spa |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
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VOODOO 🇬🇧
(@Ciaran_Beatty) reported
from
Coventry, England
@virginmedia internet has gone down again when will this be fixed ??
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Humour🌸
(@Humawhitehouse) reported
from
Royal Leamington Spa, England
@virginmedia hello! I recently bought a sim from you and on my account it’s not showing the deal I purchased. It’s showing 6GB rather than 36gb, which is why I bought it. I haven’t got the sim yet and I’ve been charge for August. Can someone help?
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Jonathan Andrew Ward
(@jaward916) reported
from
West Bromwich, England
Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jupiter Surf
(@jupiter_surf) reported
@virginmedia hello, I discussed issues with my service yesterday and you were able to give me a link to a live chat. I have been dealing with agents for 24 hours now and finally got through to retentions team who offered a deal which would then have me paying more than I am now
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Luke Redpath
(@lukeredpath) reported
Twice in the last few months I have received a “Password Reset” from @vmbusiness that I never requested - what’s annoying is that it doesn’t contain a time-expiring link to actually reset the password - they just reset it and email you the new password without verification!
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Keith Pates
(@KeithCP2) reported
@virginmedia Already told you it is in the hands of the #police but money has gone down in my bank more than usual, so some has gone, it had better not be your #debtcollectors or else!!!
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Natalie Neville
(@NatalieRNeville) reported
@virginmedia Hi, I do not live at the property but am still having trouble paying the bill. I am going on holidays and need to clear the bill to avoid a late payment. Why is the online option not allowing me to complete a payment?
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Adie Drury
(@TattooedMammy) reported
@virginmedia please can you help? @rowinsurance is asking for the following "Proof of usage - Obtained from your network provider to confirm the date the handset IMEI was first and last used." You are my network provider but i did not buy my phone from you.
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Paul
(@0ssettTerrier) reported
@Dazz2608 @virginmedia @skytv To be fair, I'm surprised you got sorted so quickly with Sky. In my experience they're all as poor as each other when it comes to cancelling services. They obviously make it as difficult as possible on purpose.
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Stuart Ferguson
(@majorclanger73) reported
@virginmedia We had a text at 16:30 saying it was fixed, two hours later it's down again. What are you lot playing at?
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HTAFC Dazz
(@Dazz2608) reported
@virginmedia Not good enough in this day and age when you already have the amount of issues you have.
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Katherine Dew
(@MoorMoor03) reported
@virginmedia I pay £33.99 a month for my broadband contract. You've emailed to say my monthly price is rising to £74 a month! What existing customer is going to pay that or can even afford to? You're offering new online customers a £28 offer. Spoke with customer services
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JohnBoyle
(@ErichtJohn) reported
@virginmedia The bitter irony is they don’t make calls, it is an emergency lifeline for them. We call them, for example check the account and look for the number ending 4101; that is me dialling in every day at 6pm. Yet Virgin sting them with 66% increase. As I said piracy - but again 👍