Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 02/06/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Royal Leamington Spa, West Bromwich, Coventry, Walsall, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

  • Schoey08 Pete Schofield (@Schoey08) reported from Coventry, England

    @virginmedia again rubbish service. Unable to do anything, all of Virgin servers are down. Can’t book an engineer, unable to update my info. Poor poor poor. Call us back in 2 hours, great! I love@being on hold for an hour. Always an issue. #cancellationdepartment

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡

  • A7ESK Edward King (@A7ESK) reported from Cubbington, England

    @virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @andrew_kemp Yeah, I wouldn't mind it as a permanent bridge to Azure. I'm on Virgin Media though and had problems doing that in the past, though

  • pasty_pete Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

  • Bexybexxo Bex (@Bexybexxo) reported from Dorridge, England

    Seems to be issues with Virgin Media at my parents #mehhh

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sammy05 Sam Egarr (@sammy05) reported

    @virginmedia absolutely appalling customer service this morning. 2 hours and 5 agents (the first 4 put the phone down on me when I insisted I just want to cancel my package) I expected the usual 'offers' to try to keep me but this was next level!!!

  • MarkHallas Mark Hallas (@MarkHallas) reported

    @virginmedia Yes, did that last weekend and then this weekend generally been poor

  • Grace20565810 Grace (@Grace20565810) reported

    @virginmedia No, there is still a service outage according to your status checker and it still hasn’t been fixed.

  • welshie_on_tour Fi Marley (@welshie_on_tour) reported

    @virginmedia Are you seriously saying broadband and some aspects of TV service in SW19 7AY won’t be fixed until 22 March?

  • MarkHallas Mark Hallas (@MarkHallas) reported

    @virginmedia It’s just that my expectations were that it would be quicker which it’s not and that we’ve had more signal failures that in the 2yrs with Sky. The only wired device we have is the hub everything else is wireless

  • PlasticPlanners Plastic Paradise (@PlasticPlanners) reported

    @john_seto @KarlOnSea @virginmedia It took me 5 letters to try to cancel and then a few weeks ago I got a call from a company saying they had bought the debt for a final bill I've never seen. I never saw a default notice either or a note sayin debt has been transferred. Total charlatans.

  • Hope_Street1876 Del (@Hope_Street1876) reported

    @virginmedia Just checking, are your systems being updated atm? I went through 5 agents to try and cancel a service. By the time I got to the 5th they advised I had to call back in 2 hours.

  • Terrier1987cas Terrier1987cas (@Terrier1987cas) reported

    @virginmedia Is there a known broadband issue in Sheffield S6? The connection test on your site says no but not had internet for the last hour now?

  • EliModnar Random Hajile @EliModnar@mastodon.ie (@EliModnar) reported

    @jivetolkein @SpaceX I’m in Fareham. No 5G, 38mbps fibre FTTC packages only. Only option for fast broadband is virgin media and they’re a rip off. I pre-ordered Starlink two years ago, cancelled when it became clear how expensive and how slow it was, even compared to VM.

  • thedownliner It's us against them and we're the many. (@thedownliner) reported

    @Johnnywas25 @darrengrimes_ The government is not paid for keeping people online you lemon. Ever tried their equivalent of a broadband service because it's terrible. Virgin media, BT, TalkTalk, Starlink, OneWeb, etc are not publicly owned companies.