Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Walsall, West Bromwich, Oldbury, Coventry, Redditch, Solihull, Royal Leamington Spa, Wednesbury, Smethwick, Sutton Coldfield, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Birmingham	Wi-fi	9 hours ago
Rowley Regis	Internet	15 hours ago
Birmingham	Internet	16 hours ago
Walsall	Internet	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Evan Davis (@EvanD) reported 2 seconds ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Phil Queenan (@philq001) reported 5 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Hamps (@F1Dweeb) reported 5 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Polly P (@paulinespelman) reported 6 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  ch Saqib (@saqibsvideos) reported 6 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Alex Barker (@amancalledalex) reported 8 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Stuart McCullagh (@stumccullagh) reported 11 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 14 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Shelly (@shelleex5) reported 14 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Antony Howlett (@AntonyHowlett) reported 19 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Gordé 🦩 (@ReissOmari) reported 22 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Satish Danny Paul (@________Danny) reported 32 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  W1LKO (@Wilkomania1984) reported 32 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Jazba Entertainment (@JazbaEnt) reported 37 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Bonna (@Phil_Bonna) reported 43 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  ch Saqib (@saqibsvideos) reported 45 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  TheBosz (@kolapoagunbiade) reported 46 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael SniedzeHinde (@MichaelSniedzeH) reported 1 minute ago

  @virginmedia not tv service in the WD4 area since last night!

• 
  A.Brown (@_DundeePerfect_) reported 2 minutes ago

  @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.

• 
  Come On You Wands (@craywanderers) reported 3 minutes ago

  @Debbo3496361 Not according to my Virgin Media TV listing. But my FreeSat box tells me they are. So, a paid-for service doesn't but a free service does. Go figure (but only if you want to).

• 
  Teds (@Tedtalks13) reported 6 minutes ago

  @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

• 
  Mark Aitken (@sparky0710) reported 6 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 9 minutes ago

  @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

• 
  Nicholas (@Nichola09215766) reported 10 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  aldo (@ukaldo2) reported 10 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  vikas tripurneni💙 (@drvikaz) reported 11 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  MeddazzaDuranie (@duranie1000) reported 12 minutes ago

  @virginmedia had no service for a week. Engineer due today between 1-4. Now been told they won’t arrive until 7.45pm?? How is that acceptable?