Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, West Bromwich, Redditch, Sutton Coldfield, Rowley Regis, Walsall, Oldbury, Coventry, Solihull, Royal Leamington Spa, Smethwick, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Birmingham	TV	40 minutes ago
Birmingham	Total Blackout	2 hours ago
Birmingham	Internet	2 hours ago
Birmingham	Wi-fi	4 hours ago
Birmingham	E-mail	4 hours ago
Birmingham	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Colin Hunt (@HuntColin58) reported 5 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Gordé 🦩 (@ReissOmari) reported 6 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Evan Davis (@EvanD) reported 9 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Brian Cape (@BrianMCape) reported 18 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 20 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Shelly (@shelleex5) reported 21 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Martin Price (@mrmjprice) reported 28 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Brian Cape (@BrianMCape) reported 28 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 34 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Scott badham (@scbadham) reported 34 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  James (@JMEden_97) reported 41 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Stuart Henley (@HenleyStatic) reported 46 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 46 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  IAACCTV Limited (@iaacctvuk) reported 49 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 53 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Samantha Worrall (@Samsmilew) reported 57 minutes ago from Warwickshire, England

  @virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?

• 
  Brian Cape (@BrianMCape) reported 57 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Stuart McCullagh (@stumccullagh) reported 1 hour ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  W1NGNUT (@Rob_Hicks) reported 1 hour ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  Stuart McCullagh (@stumccullagh) reported 1 hour ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kikidabon (@chrisgibbons31) reported 7 minutes ago

  @virginmedia my Internet connection gas just turned off.. is there s problem in the mk43 area?

• 
  Duncan Waugh (@waughzone) reported 9 minutes ago

  @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 9 minutes ago

  @virginmedia Still no WiFi and now the call I was supposed to receive yesterday between 12 and 4 - guess what nobody called me! I just rang today to complain about not receiving the cal and the fix has been moved again from 4th July to 8th July. That will be 16 days. What is causing this

• 
  calnorth (@CCalnorth29046) reported 12 minutes ago

  @ABridgen Pleased to see they blocked Virgin Media as well. The poor old bumbellina's will be starved of some perverse "Delight". 🤪

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 14 minutes ago

  @virginmedia I have DMd you as my net is down yet again. Apparenrly ypuve fixed the problem about 5 times over the past 3 weeks. Im so pissed off

• 
  Foredeck (@Foredeck99) reported 15 minutes ago

  @virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.

• 
  Dobbin1957 (@dobbin1957) reported 15 minutes ago

  @virginmedia So here in Oxford, despite paying handsomely for the privilege, our broad band and TV had been down for 18 hours and will be for at least another 6. So much for Virgin’s extravagant claims in its very expensive ads.

• 
  OMF (@exolon) reported 16 minutes ago

  @FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.

• 
  Jackson Steele (@WindKar148977) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Novagrudge (@NovaGrudge) reported 19 minutes ago

  @virginmedia wow your service sucks every weekend the internet cuts out when i need it for work why do we pay so much for such poor service might have to look at moving to a new provider