Virgin Media

Virgin Media Outage Report in Solihull, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/11/2026 07:50

March 11: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Smethwick, Royal Leamington Spa, Birmingham, Oldbury, West Bromwich, Redditch, Walsall, Willenhall, Solihull, Coventry, Nuneaton, Rowley Regis, Warwick, Halesowen and Sutton Coldfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSmethwick Internet
United KingdomRoyal Leamington Spa Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.

  • essjayarr Samantha 🤶🏻 (@essjayarr) reported from Coventry, England

    It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB

  • essjayarr Samantha 🤶🏻 (@essjayarr) reported from Coventry, England

    Think the issue is with Virgin Media now... Sky gang seem to have stuff working again. Fingers crossed Virgin sorts itself.

  • kchawla81 Kapil Chawla (@kchawla81) reported from Coventry, England

    @fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom

  • kchawla81 Kapil Chawla (@kchawla81) reported from Coventry, England

    @PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...

  • Ade1701 Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

  • Ade1701 Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!

  • SEllisXD Sophy Ellis (@SEllisXD) reported from Coventry, England

    @virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow

  • Mylesahead Mick Sharry Esq. (@Mylesahead) reported from Coventry, England

    @virginmedia WiFi gone are you having problems ?

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    What’s happened to the Sky Sports Red Button service @virginmedia ? Not working

  • EmmaJaneWylde Emma Jane Wylde (@EmmaJaneWylde) reported from Coventry, England

    @Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.

  • Stanton_J John Stanton (@Stanton_J) reported from Solihull, England

    @virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    @RobGyde @BenjaminLipman Not working on virgin media

  • Ade1701 Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!

  • simkins_tracey Tracey Simkins (@simkins_tracey) reported from Halesowen, England

    @virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    Come on @virginmedia sort out your sky sports red button service not working

  • SEllisXD Sophy Ellis (@SEllisXD) reported from Coventry, England

    @virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    @debnelson1964 @virginmedia Not working for me

  • bicovico victoria nicholson (@bicovico) reported from Solihull, England

    @virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • liiiiiinag Lina G (@liiiiiinag) reported

    @virginmedia Iv just been cut off after 35mins waiting time itz disgusting & on 1st call ur collegue disappeared 2 get info & never bothered comeing back on phone wile i woz kept waiting itz bloody awful service !!!!!

  • iadzez iadzez (@iadzez) reported

    @virginmedia Newest hub and most devices including my pc thats using wifi, my brother has his ps5 connected up via ethernet and even he said hes having issues

  • jimbobalula1 jimbobalula (@jimbobalula1) reported

    @virginmedia I work for a living. I can't get to a phone at 8am to wait for ever for a reply. I wish I'd just cancelled as I was intending to. The only decent response is from you people on Twitter but you can't help really, just pass us on, the rest of customer service is hopeless.

  • jimbobalula1 jimbobalula (@jimbobalula1) reported

    @virginmedia I work for a living. I can't get to a phone at 8am to wait for ever for a reply. I wish I'd just cancelled as I was intending to. The only decent response is from you people on Twitter but you can't help really, just pass us on, the rest of customer service is hopeless.

  • BarryPHooper Barry Hooper MCIM FCIPS (@BarryPHooper) reported

    @virginmedia Today but I have been told you can’t help or sort out the issue and I still have to wait 20 days! Why?

  • upinsmoke66 Ben S (@upinsmoke66) reported

    @virginmedia My patience is all used up. Still battling WhatsApp bot with no progress. Do you just get away with this because all ISPs are as bad?

  • Betty81719090 Betty (@Betty81719090) reported

    @virginmedia when will your systems be up and running? I want to cancel my contract

  • CollegeJocks CollegeJocks (@CollegeJocks) reported

    @virginmedia You should be promoted to the very top as nobody else gives a crap @LutzSchueler

  • danrwilliams82 Dan Williams (@danrwilliams82) reported

    @virginmedia It was never a bolt on when we had it previously. I feel like we have been misled here!

  • specialk3576 Kay Smith (@specialk3576) reported

    @virginmedia I’ve had enough. I attempted to call given I can’t get through here and after being on a call for 45 mins Ive just been cut off!!! Utterly appalling service. Please can I have your complaints number as I can’t find that either