Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Coventry, Oldbury, Walsall, Solihull, Royal Leamington Spa, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Coventry |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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derek(🕖❤️🔥samurai🇨🇳)
(@Dereklad) reported
from
Birmingham, England
Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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Frugalista
(@frugalista1) reported
from
Dorridge, England
@virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
The day ends with a Y 🤝 Virgin media not working again
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jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Hamps
(@F1Dweeb) reported
from
Redditch, England
Broadband not working folks and your site keeps crashing on 4g @virginmedia
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🏴Simon Evans🏌️♂️
(@simonevans1973) reported
from
Birmingham, England
@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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LynneMUFC#22#44
(@LynneMasters) reported
from
Birmingham, England
@virginmedia why is the Sky Sports red button not working
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TheBosz
(@kolapoagunbiade) reported
from
Birmingham, England
@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
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Bonna
(@Phil_Bonna) reported
from
Birmingham, England
@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Rob Chipman
(@robchippyman) reported
from
Birmingham, England
@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Phillips
(@2tykes) reported
@virginmedia I called your support team last night at around 8.30pm and someone there told me. His name might have been Sam but not too sure. He tried to reinstate hub 3 but couldn’t as hub 4 was activated. I had received a text message around 6.30pm to advise that my kit had been activated
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Luca Viggiani
(@luca_viggiani) reported
@virginmedia One of the most infuriating things about being a customer is the lack of communication regarding planned outages. While doing a status check last week, I noticed the planned maintenance for our area today. But crucially, NO emails from Virgin. None.
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Williiam Darbyshire-Clarke
(@Will_Clarke1) reported
@virginmedia The issue is with wireless connections across all devices. It’s not a coverage issue as we also have the pods.
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lisadeaner
(@mamadeaner) reported
@virginmedia Hi John, download speeds better but slower than normal and upload speeds are dreadful. So so slow.
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Keran @BeLoudClimate
(@beloudclimate) reported
@virginmedia trying to cancel an account results and hung up on three times. Is this how you deal with people?
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Kyle Harbour
(@KyleHarbour4) reported
Virgin media down in CR Postcode What's the reason now as this is the 5th time it's happen this year! #virginmediadown
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Sam Bharaj
(@bharaj_sam) reported
@virginmedia 'Problems'? Very clear what the problem.. the problem is my Internet keeps going down every other day just like thousands of other customers. I want a price deduction/discount. Worst thing about it, is you put my bill up every year as well. Get real.
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paseda ademola
(@pasedaademola) reported
@virginmedia i am using a wireless connection. I work from my office, but the network constantly cuts of. I am struggling with meetings, or doing any work online. Please help
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t.w.e.oram@gmail.com
(@tweoram) reported
@virginmedia That's if you have an hour to waste. If this was available online with the ease that one can sign up to your service you could free up your service reps. I've spent enough time on this issue and it is finally cancelled with a 3hr conversation on WhatsApp.
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lisadeaner
(@mamadeaner) reported
@virginmedia Testing on wired. Service generally is incredibly slow for some reason. Never usually have any issues. I’ve done equipment test and it’s says all good. Did a re boot but still very slow