Virgin Media outages and service status in Solihull, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Solihull, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 27, 9:47 PM GMT+1.
- Internet (45%)
- TV (28%)
- Wi-fi (17%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Solihull come from postal codes B91 , B90 and B92 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Coventry, West Bromwich, Solihull, Walsall, Smethwick, Bromsgrove, Redditch, Sutton Coldfield, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 2 hours ago |
|
Oldbury
|
12 hours ago | |
|
Oldbury
|
Internet | 13 hours ago |
|
Birmingham
|
Wi-fi | 17 hours ago |
|
Coventry
|
Internet | 1 day ago |
|
Birmingham
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
35 recent signals
9 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandAll TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster
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ch Saqib (@saqibsvideos) reported from Birmingham, EnglandRubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Hamps (@F1Dweeb) reported from Redditch, EnglandBroadband not working folks and your site keeps crashing on 4g @virginmedia
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.
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Mick Sharry Esq. (@Mylesahead) reported from Coventry, England@virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England@virginmedia broadband down again from Virginmedia Common theme these days
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Alex Barker (@amancalledalex) reported from Coventry, England@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Yvonne 💙 (@Momrocks50) reported from Birmingham, EnglandExcuse me we pay enough for a "cough" service where is it? #virginmedia
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Andraay Leung (@Andraay) reported from Birmingham, England@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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TheBosz (@kolapoagunbiade) reported from Birmingham, England@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Lewis ❤️ (@AlisonLewis_28) reported@virginmedia you are a disgrace!! Your service is awful 😡
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Vicky Leigh (@vickiferris) reported@virginmedia "I can open a new complaint". No please resolve the first complaint. This is actually painful at this time. Why does some agent say one thing and then another one say another
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bruce (@OtisRedn) reported@JamieGBarry @virginmedia Haha from the pot to the fire it seems ! Watch it bills with eagle eyes . Up an up they go , then when u leave they won’t let go. Just **** it off an get internet only ! Tv is **** anyhow
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Gerwyn Holmes (@GerwynHolmes) reported@JamieGBarry @virginmedia It’s all about the money they make on people who can’t be bothered to switch. Dreadful way to treat loyal customers.
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Paz DLXV (@paz565) reported@JamieGBarry @virginmedia I begrudge the time & effort required every time to simply maintain continuity of service. Lowest TV package (💩) don't use landline, but pay for it coz can't opt out, but broadband is good. This time, I'm seriously considering switching provider. 2/2
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Jamie Barry (@JamieGBarry) reported@virginmedia I get price rises but you won’t me to pay over £130 a month for tv and broadband whilst offering the same packages to new customers for £30. How on earth do you expect customer loyalty. Absolutely no incentive to stay with you when I can jump to Sky for a couple of years!
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mick auckland (@korky69) reported@PeteUK7 @virginmedia reminded me of when my dad passed away with the then "orange" mobile network, called to cancel and pay the outstanding balance, they insisted on speaking with the account holder? explained he had died, they still demanded to speak to him! never the less the bill was left unpaid
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Ellen Brockaway (@happyhexer) reported@PeteUK7 @virginmedia Ughh. What I likely have to look forward to. I informed @Xfinity of my sister's death, trying to cancel her service. Ended up hanging up on them. Good luck trying to recoup costs if they don't end service. I'm not on the account & am not legally responsible.
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mick harkin (@mickharkin68531) reported@Woodster1994 @virginmedia I would expect so much more from a business broadband service
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egneg (@egneg) reported@JamieGBarry @virginmedia Let contract run out then ring virgin and cancel, sign up to sky, literally next day virgin ring you and offer the earth. Then just ring sky again and cancel. Works every time I promise.