Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91, B90 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Walsall, Coventry, Redditch, West Bromwich, Sutton Coldfield, Wednesbury, Royal Leamington Spa, Willenhall, Smethwick and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Solihull |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Richard Hill
(@richmatthewhill) reported
from
Kenilworth, England
@virginmedia any chance you can increase capacity in your network. New router and engineer called out and still having trouble. 😐
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ƙąʂɧɱყɠơƖɖ
(@WanaGlasgowKiss) reported
from
Coventry, England
@mkethechange @virginmedia That sucks Im with @SkyUK it is pretty consistent.
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Chris Dack
(@chrisgdack) reported
from
Solihull, England
Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Amy Morton
(@amesmorton48) reported
from
Birmingham, England
Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
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Isa #StayHomeSaveLives
(@isamutlib) reported
from
Birmingham, England
It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.
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Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
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Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved
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Will Riley
(@troublewithdata) reported
from
Solihull, England
@virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.
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Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Cawley
(@sc14m20) reported
So @virginmedia down for the millionth time. @BrskReferral I’m on me way
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Linzie Eason
(@Linzieboo) reported
Also @virginmedia are absolutely useless and take no responsibility for data breach when email has been hacked, no help whatsoever!
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Sally Ann
(@SallyAnnBevins) reported
@kimbokoo1 @virginmedia There’s a outage in the area and it should be sorted by tomorrow he said
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Sally Ann
(@SallyAnnBevins) reported
@virginmedia are you down again in the m14 area no internet and no tv
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
@Kaykiie @virginmedia Might be easier if VM just notified when they weren’t down.
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David Miller
(@djmdulwich) reported
@virginmedia Well I got so fed up I asked the person I was speaking to to cancel the order. But now when I look online it says it is getting picked and packed. I have no idea and don’t want to call again as I have no faith in the customer team. Can somebody pm me?
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Mr-Stu
(@mrstu69) reported
A wet rainy horrid day today and with the kids stuck in, the internet has been down all day! You've got a lot to answer to @virginmedia !
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Jamie Donoher
(@jamie_donoher) reported
@SallyAnnBevins @virginmedia Same. I am also in M14 and the status checker shows no issues.
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Kenneth Corbitsø
(@KCorbitso) reported
@virginmedia I'm surprised the engineers are aware of the outage in my area and are able to work on it when I've not disclosed my area at any point, so must be a much wider issue or a copy-paste. Regardless, my area is Manchester, so you can log that and I'll be calling about my bill
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Alan Fraser
(@am_fra) reported
@virginmedia our services are down again. What is the point of this phone through the router. Seems less a robust system- if the broadband or power goes out. You have no phone access too.