Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Coventry, West Bromwich, Wednesbury, Bromsgrove, Halesowen, Redditch, Solihull, Sutton Coldfield, Warwick, Rowley Regis, Oldbury, Royal Leamington Spa, and Smethwick.

City	Problem Type	Report Time
Walsall	Internet	6 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Wi-fi	17 hours ago
Birmingham	Internet	18 hours ago
Birmingham	Internet	23 hours ago
Walsall	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 3 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Satish Danny Paul (@________Danny) reported 11 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Brian Cape (@BrianMCape) reported 12 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Stephen Blyth (@steveblyth) reported 12 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  ch Saqib (@saqibsvideos) reported 15 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Daisy (@s_birket) reported 15 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Gordé 🦩 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Satish Danny Paul (@________Danny) reported 18 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Satish Danny Paul (@________Danny) reported 25 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 30 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Polly P (@paulinespelman) reported 31 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Frugalista (@frugalista1) reported 31 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Troy (@tr0y1291) reported 34 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 36 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Stu (@stuartc87) reported 40 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Shelly (@shelleex5) reported 54 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  James (@JMEden_97) reported 55 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 56 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Stuart McCullagh (@stumccullagh) reported 58 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cobes (@AFC_OSRS) reported 1 minute ago

  @j_ball13 @virginmedia Ignore them till the death certificate they can't do ****, all smoke n mirrors. Had that issue with my uncle passing. 1 email in writing and when obtained provide death certificate.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 3 minutes ago

  @virginmedia Not my account so I can speak you about it. What happens though is, you start a stream and then it corrupts, goes to a black screen and goes to a “Error code: COMPO” then closes. This is not network related, it’s not a box issue. It is an issue with authentication

• 
  Lisa (@LisaRacheal) reported 4 minutes ago

  @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase

• 
  Emily Atkins (@bahallathegreat) reported 5 minutes ago

  @virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back

• 
  The Navigator (@Navigator429) reported 7 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.

• 
  One Club Since 1888 🍀🇮🇪 (@1888oneclub) reported 7 minutes ago

  @RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!

• 
  Wilko 🇬🇧 (@Darren_W70) reported 7 minutes ago

  @virginmedia Not TV we have problems with You installed our fibre on the 29th still isn't working. Every time I call the operator goes through the same script then sends out an engineer. 3 visits so far they all say it's IT. Left my disabled wife and family without internet.

• 
  Anthaily (@AntimagicBones) reported 10 minutes ago

  "Hey, the wi-fi is down?" "Uhhh... oh, yeah; Sara said something about turning our Virgin Media into problematic media." "Oh, God."

• 
  TubzNetz (@TubzNetz) reported 11 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  Dansun (@elbondivad) reported 12 minutes ago

  @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink