Virgin Media Outage Report in Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Coventry, West Bromwich, Nuneaton, Rowley Regis, Warwick, Halesowen, Walsall, Redditch, Solihull, Sutton Coldfield, Royal Leamington Spa and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Coventry |
Internet | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please explain the major problems you are reporting on your recorded message when I call 150?
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia No update listed but when I call you I get an answerphone saying you have major problems at the moment!!
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Ian Bourne
(@The_Bournian) reported
from
Hartshill, England
@goatshecx @virginmedia He has kids? Poor things.
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please just let me know what the "major problem"is that you report on the 150 number recorded message?
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Andy Simm
(@simmy66) reported
from
Royal Leamington Spa, England
@virginmedia Hi. We have a second V6 box which is struggling to stream stuff. Network is fine and connection in room where it is also fine. Have tried restarting but still struggling. Any suggestions please?
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Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia This is the third day of no service...
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
Can I ask if anyone else has problems with their @virginmedia wifi?? We both work from home and are on calls most of the day however our wifi drops at 5 past the hour EVERY HOUR - EVERY DAY 😡 Meaning it takes 5 minutes to reload and recall people or rejoin meetings!!
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia It says that the signal strength is great.... which it normally is apart from the 10 times it drops throughout the day!
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia So now over 2 hours later 3 different departments none of which can help and back on hold again!! Complete and utterly joke! #poorcustomerservice #virginmediajoke #dontcare
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Feller
(@bradfel) reported
@virginmedia No, just that It is a complex fault and they are working on it. I have intermittent service, but my point is that it will get fixed and then next week, it will go again. I don’t understand?
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mateo
(@mateo19371759) reported
Hi @virginmedia , moved house and was told our new service would would take 4-6 weeks for maintenance teams needed to do a pre-pull. After many lies and hours and hours waiting on your phone lines I’m now being told I have to wait another 6-8 weeks for a pre-pull and install
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Jess C.
(@abj_Jess) reported
Yo @virginmedia how can I tell you I’m leaving because of your terrible internet without phoning your terrible help centre? Or should I just stop paying you £56 a month and be done with it?
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Chris Doyle
(@chris_doyle86) reported
@virginmedia we were told that our self installation box was being sent today, cancelled our previous package so they didn't overlap. You text ON THE DAY to say there's an issue with suppliers. Can you not reactivate the previous boxes? Over an hour to speak to someone is a joke.
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MillerOnConsole
(@MillerConsole) reported
@virginmedia I posted of the forum a week ago, I had someone say they needed me to post my BQM and some other issue but had nothing back since
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Finklepepper
(@finklepepper) reported
@LSanders_Music @virginmedia We came soooo close to changing provider last month. I've been with Virgin (Blueyonder before them) for 30 years but the service dropouts are getting too frequent. We signed a new contract because of the TV and wifi failed again the very next day. Still no answer to my complaint
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Erik / Ashton_Akai
(@Ashton_Akai) reported
@virginmedia There is yeah. I was trying to understand why everything was working until engineers did something though. :p I was having no issues whatsoever and then just gone the minute they left.
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Kirsty McCann
(@Kmccann86) reported
@virginmedia not helpful when you finally speak to someone on the phone and they hang up on you before you can complete the package change.
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Virgin Help
(@virginhelp) reported
@Mary_BMac @Mary_BMac Hello, Mary. It's never nice to hear this. We have tagged @virginmedia who should be able to help. VH
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SH🎄RON
(@DoctorWarmflash) reported
@virginmedia An “issue” Clear as mud. I want to know how long it’s going to be like this so I’ve got time to switch suppliers before Christmas if necessary