Virgin Media outages and service status in Solihull, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Solihull, including 7 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 21, 7:05 AM GMT+1.
- Internet (44%)
- TV (32%)
- Wi-fi (13%)
- E-mail (5%)
- Total Blackout (5%)
- Phone (1%)
The latest reports from users having issues in Solihull come from postal codes B91 , B90 and B92 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Bromsgrove, Redditch, Coventry, Sutton Coldfield, Solihull, Royal Leamington Spa, Kenilworth, Smethwick, Halesowen, Streetly, and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 55 minutes ago |
|
Birmingham
|
3 hours ago | |
|
Birmingham
|
Wi-fi | 13 hours ago |
|
Walsall
|
Internet | 15 hours ago |
|
Birmingham
|
Internet | 21 hours ago |
|
Oldbury
|
Internet | 21 hours ago |
Nearby cities with recent reports
48 recent signals
13 recent signals
9 recent signals
6 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Stephen Blyth (@steveblyth) reported from Stockingford, EnglandYep. Down twice in one day. @virginmedia
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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Evan Davis (@EvanD) reported from Birmingham, England@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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Martin Wilkinson (@MartinWilko) reported from Birmingham, EnglandVirginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
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Rob Chipman (@robchippyman) reported from Birmingham, England@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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shanny C 🌹 (@_shannonC) reported from Solihull, England@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Colin Hunt (@HuntColin58) reported from Birmingham, England@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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jen (@jenkin99) reported from Birmingham, England@virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????
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Stuart Henley (@HenleyStatic) reported from Halesowen, England@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Shelly (@shelleex5) reported from West Bromwich, England@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Stuart McCullagh (@stumccullagh) reported from Solihull, England3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, EnglandThe day ends with a Y 🤝 Virgin media not working again
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Yvonne 💙 (@Momrocks50) reported from Birmingham, EnglandExcuse me we pay enough for a "cough" service where is it? #virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@PaulUtd16) reported@TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!
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mandy (@mandy83906280) reported@Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.
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lee leyland (@leeleyland3) reported@virginmedia well I have no idea WHY I am paying through the noise for this type of service!!!! Virgin media sort your act out
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tag 🇬🇧 (@tag4UK) reported@Benleo @virginmedia They told you that you have to buy a 2 year contract in order for them to fix their own cable, and you believed them? 🤪
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EyeballKidd 4 🏴 (@Eyeballkidd4) reported@Benleo @virginmedia Give your custom to someone else. That is what I do when I'm not happy with the service I'm expected to pay for.
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Shane_spidey🕸 (@Spidey_marv) reportedI'd like to know why virgin media keeps going on and off its ridiculous honestly never known a provider like it
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Jennifer Arcuri (@Jenniferarcuri) reported@Benleo @ailsybabe @virginmedia Please make an example and put them in their place. Hopefully out of buisness. Horrible company, Virginmedia.
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Daniel ShenSmith (BlackBeltBarrister) (@dshensmith) reported@Benleo @virginmedia I feel your pain. I had countless difficulties with both Virgin for consumers and Virgin for business. Disconnections and interruptions for weeks due to works they never told me about. They need to do better
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Nicola Hughes (@xxxxnickyxxxxxx) reported@virginmedia please advise what is going on with the intermittent broadband in the Evesham area. It is making WFH really difficult and your service checker states you are looking it to it, it improves and then the same thing happens and I am again advised the same thing
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Cyberbob1uk (@cyberbob1uk) reported@virginmedia 51 days with you and 5 internet outages on April 4th, 6th, 12th, May 15th and yesterday which still not sorted today. How can you justify this shoddy level of service? Was with my previous provider for 10 years, 0 outages.