Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Solihull, Royal Leamington Spa, Sutton Coldfield, Coventry, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
nimrod x
(@Nparanoid) reported
from
Solihull, England
@virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.
-
Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help
-
Katy
(@KatyFancourt) reported
from
Birmingham, England
@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
-
Matt Russell
(@TheRusse11a) reported
from
Birmingham, England
@virginmedia I managed to fix it by d/l the app again last night. Thank you.
-
Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)
-
Adam O'Hare 🏳️🌈 💚
(@CannedWildlife) reported
from
Birmingham, England
@virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare
-
Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.
-
Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
-
Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
-
AJComputerServicesUK
(@AJhyphenCSdotUK) reported
from
Birmingham, England
I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬
-
Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile
-
James
(@james_e_grant) reported
from
Birmingham, England
@virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?
-
Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia I will do both; what’s the number for technical support; will try one last time 🙃
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down again
-
Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
-
Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Arch
(@Rrchiie) reported
anyone else’s virgin media just crashed, stream crashed n ****
-
elizaa
(@LAH1918) reported
@virginmedia I am having difficulty with new virgin set up - I have been trying to speak to someone but live chat is never available and on the phone line it says 'there are no faults with your equipment goodbye' and hangs up. I have a package with average speeds of 132mbs...
-
Adrian Yalland
(@AdrianYalland) reported
@scribblercat @virginmedia We have to endure VM because we are too lazy to spend a month on-hold to cancel the account. To say the service is poor is an understatement. You could have come to ours to work, but we have regular sloooooooowwwww iiiinnntttteeerrrnnnnneeeett coonneeeeeeeeeecctiiiiviiityyyyyyyy
-
Maurice Hawkins
(@mohawkkkk) reported
@CawoodTony @virginmedia Trust me dont waste your time They do not take any real steps to help and your account will stay compromised although you, myself, and countless others are innocent. If you’re having any trouble with your account reach out to #Gitsecuriti on insta for help he’s the best out here
-
elizaa
(@LAH1918) reported
@virginmedia ... I am getting speeds of up to 7mbs. I work from home for the NHS & the Internet is that poor I have to use my phone hot spot. I have sent a complaint buy heard nothing. I would be happy to upgrade at the current black Friday offer of £27 a month for M350 but...
-
Amanda Jane
(@1andonlymandles) reported
@virginmedia has been dropping out for months now and all I get when I contact them via the app is the same message “Fault in the area” “Check back in 24 hours” Impossible to contact anyone via phone or chat due to high volumes. My broadband has been down all evening😡
-
Amelia
(@xbaeniex) reported
@virginmedia Yes I am and it says NO service issue! Tell me what is the point in me paying for a service that I am not getting??
-
shaun foster
(@shaunfoster80) reported
@virginmedia if anyone is ever thinking of joining these jokers think again. 4 months ago we signed up and today they came for the 6th time to still not do the job .. utter shite service .. robbing bar stewards .sick of booking day off work to be let down. They must of gone bust
-
Emma
(@Emma50597877) reported
@virginmedia Shock the link isn’t working, honestly the worst service I’ve ever had. I want someone to call me asap in the morning as nothing is working. Please tell me how I arrange a phone call, I shouldn’t have to phone again?!
-
Dianne Marchant
(@Di4nn3) reported
@virginmedia I wouldn't say having outage issues for 4 months, no TV for over a week, is fixing issues quickly! I call ot a shambles.Paying for a service we're not getting is a joke. Regardless of getting a pittance refunded for the inconvenience of the loss