Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Redditch, Coventry, Walsall, Sutton Coldfield, Solihull, Royal Leamington Spa, West Bromwich, Kenilworth, Smethwick, Halesowen, Streetly, and Warwick.

City	Problem Type	Report Time
Oldbury	Internet	1 hour ago
Birmingham	Wi-fi	2 hours ago
Redditch	Internet	18 hours ago
Birmingham	Internet	19 hours ago
Oldbury	Internet	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Martin Price (@mrmjprice) reported 4 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Kiel (@k1El_w) reported 4 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Rob Chipman (@robchippyman) reported 5 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Hamps (@F1Dweeb) reported 7 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  LynneMUFC#22#44 (@LynneMasters) reported 10 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Gordé 🦩 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Beard Punk (@BeardPunk) reported 20 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  IAACCTV Limited (@iaacctvuk) reported 22 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Bonna (@Phil_Bonna) reported 29 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Garry (@paragaz) reported 33 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Robin Johnson (@robintjohnson8) reported 40 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  shanny C 🌹 (@_shannonC) reported 40 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Jazba Entertainment (@JazbaEnt) reported 43 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 46 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Brian Cape (@BrianMCape) reported 48 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  John (@jfrncs_) reported 52 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Gordé 🦩 (@ReissOmari) reported 58 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Kev Maslin (@kevmaslin) reported 59 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue Metcalf. 🌈 (@suemetty) reported 9 minutes ago

  @virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP

• 
  Onyourbikeson (@MableandMeUK) reported 9 minutes ago

  @virginmedia your O2 account integration is through worst ever. All I want to do is check my O2 bundle and I'm stuck in a never ending loop of being asked to link my accounts. Been crap for so long.

• 
  John Sabian (@GymItalian83) reported 10 minutes ago

  @Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent

• 
  Little Lotte (@lottalottebotte) reported 11 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  Richard (@RHawkins05) reported 13 minutes ago

  @virginmedia Still down and restarting has made no change, I have had no TV. Signal now since Wednesday afternoon

• 
  Ian Lythgoe (@IanLythgoe4) reported 18 minutes ago

  Anyone's Virgin TV STILL not working after 2 days bet we dont get refunded so im paying £140 a month for a **** service @virginmedia

• 
  Darren Coomer (@coomerdarren) reported 18 minutes ago

  @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

• 
  Eloi Berquin (@eloib2001) reported 20 minutes ago

  @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

• 
  Heroes Of Britain (@HeroesOfBritain) reported 22 minutes ago

  @Benleo @virginmedia had a similar issue with sky a few years ago took them months to sort out a simple billing error

• 
  x - H22 - Feligami + Adrienette (@RollinOnTheHaz4) reported 24 minutes ago

  For any uk people, has anyone else’s virgin media wifi been really slow for the last few days?