Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Redditch, Warwick, Coventry, Royal Leamington Spa, West Bromwich, Wednesbury, Solihull, Smethwick, Willenhall, Nuneaton, Rowley Regis and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Wi-fi | |
| Birmingham |
TV | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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VIKING IS MORTEN HARKET 🇮🇪🇮🇸🏳️🌈
(@TheBluestStar) reported
from
Coventry, England
@MrKenShabby @virginmedia They're literally the worst
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Looks like your on demand service has an outage with error c501 by the number of tweets can you check please?
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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Griff
(@GriffPlays) reported
from
Birmingham, England
@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
Hi @virginmedia do you know of a outage in Nuneaton and when it may possibly be fixed? Many thanks.
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
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RosieGee
(@pixiero79) reported
from
Solihull, England
@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia The same as they do every day.... crashes every hour... I don’t see a way that you can resolve this as when tests are run the signal etc comes up fine - this seems to be a regular thing having Googled it!
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EjKwarteng
(@EjKwarteng) reported
@virginhelp @Virgin @virginmedia Please do. I have called again and have now been waiting 30 minutes. This isn’t good customer service at all!
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Paul
(@Deep_diver_uk) reported
@virginmedia so finally got through to Mobile team, told to change some settings now not got any signal, and advisor just left me..,said can’t do anything..NOT GREAT CUSTOMER SERVICE
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bet broadbent
(@betbroad) reported
@virginmedia Yes it said there where no issues ,this is happening most days/evenings.
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Matthew Bailey
(@Smackos101) reported
@deepes27 @virginmedia Nope. Need to cancel my contract and was on hold for 49 minutes and 32 seconds.. Nobody answered and was instead cutoff. Used up all my free minutes for the month, so thanks a lot @virginmedia. Seriously appreciate it.
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SassyOrangeCreamsicle
(@Rio_Devoe) reported
@12Man00 @virginmedia I’ve been trying since yesterday. I was even on hold for 61 minutes before it cut out
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Mick
(@MickyLeast) reported
@virginmedia @markmantas Seems to be a lot of unintentional cutting people off after waiting around an hour on the phone to cancel. Strange that.
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Qio DeGrate
(@QioDeGrate) reported
@virginmedia either your business is being run by people who sleep 24 hrs a day or you’re a bunch of crooks! How can you have a service where 99% of correspondence is with an automated computer?
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Mikey Rawlins
(@ScouseJesus) reported
@virginmedia It’s now over 2 weeks since my original message. I’ve rang your call centre for hours in total. Promised my issue would be sorted and promised call backs and got nothing. Had the phone put down on me today while waiting to be sorted. Absolute joke of customer service
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Jake Warby
(@JakeWarby96) reported
@virginmedia Any chance someone can help me with a query. Tried to add something on my account to be on hold for an hour and then the call dropped! :’(
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debbie crowther
(@debbiecrowther1) reported
@virginmedia you advised text to cnx, service not offered as you are experiencing unprecedented, no complaints chat.move to BT 11 Feb wish to exercise my right to cnx without fees as per price rise letter but you are impossible to contact! Phone cuts off after queuing everytime!