Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Walsall, Coventry, Sutton Coldfield, West Bromwich, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, Solihull, and Halesowen.

City	Problem Type	Report Time
Birmingham	Wi-fi	1 hour ago
Birmingham	Total Blackout	4 hours ago
Birmingham	Internet	5 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Internet	24 hours ago
Wednesbury	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 9 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  SorachiTim (@PolymathTim) reported 9 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  ch Saqib (@saqibsvideos) reported 14 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Polly P (@paulinespelman) reported 15 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Yvonne 💙 (@Momrocks50) reported 16 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Brian Cape (@BrianMCape) reported 17 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Stephen Bennett (@Stephen12857059) reported 21 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Stuart McCullagh (@stumccullagh) reported 22 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Brian Cape (@BrianMCape) reported 26 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Martin Price (@mrmjprice) reported 27 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Gordé 🦩 (@ReissOmari) reported 31 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Bonna (@Phil_Bonna) reported 35 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  TheBosz (@kolapoagunbiade) reported 45 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 45 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Stuart Henley (@HenleyStatic) reported 47 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Gordé 🦩 (@ReissOmari) reported 48 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Satish Danny Paul (@________Danny) reported 52 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Stu (@stuartc87) reported 57 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Stephen Blyth (@steveblyth) reported 60 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom J Jarvis (@TomJJarvis) reported 9 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  Paul O'Brien (@PaulOBrienKil) reported 16 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Paddy Sweeney (@PaddySw99745534) reported 19 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Martin Whelan (@mairtinofaolain) reported 22 minutes ago

  @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 26 minutes ago

  @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Nim O'Hall (@nimohally) reported 29 minutes ago

  @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

• 
  Max Pallas (@SuddenLife) reported 30 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 30 minutes ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡

• 
  meg (@MeganJuliaaa_) reported 31 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service