Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B92 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Redditch, Walsall, Coventry, West Bromwich, Warwick, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 4 hours ago |
|
Birmingham
|
Internet | 4 hours ago |
|
Birmingham
|
Wi-fi | 5 hours ago |
|
Birmingham
|
Internet | 15 hours ago |
|
Oldbury
|
Internet | 16 hours ago |
|
Birmingham
|
Internet | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Matt Smith (@MattyladKRO) reported from Birmingham, England@virginmedia That service is useless it makes up things that isn’t the question I ask
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Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England@virginmedia Still no reply to my complaint
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Omar Qureshi (@omarqureshi) reported from Birmingham, England@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Alex Bann (@alex_bann) reported from Birmingham, England@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England@virginmedia still no reply to my complaint!! 1 whole month ago
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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edowards (@AnnaavfcEdwards) reported from Birmingham, EnglandNo sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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gary baird (@8a1rd) reported from Whitnash, England@virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!
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Liam (@LB_WFC) reported from Willenhall, England@virginmedia Internet for the past 3 days has been absolutely awful!
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edowards (@AnnaavfcEdwards) reported from Birmingham, England@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England@virginmedia still no reply to my complaint from 18th November. Great service
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Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England@virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful
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Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England@virginmedia still no response to my complaint a month ago
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Liam (@LB_WFC) reported from Willenhall, England@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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Alex Lowe (@alexlowe95) reported from Birmingham, England@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Tricia (@Tricia__Winspur) reported from Birmingham, England@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Jeff Roach (@roachie1969) reported from Solihull, England@virginmedia what are the customer service hours at the moment?
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Andy (@a_Muss60) reported from Solihull, England@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Matt Smith (@MattyladKRO) reported from Birmingham, England@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Bannerman (@Mabbannerman) reported@virginmedia I pay more than I should, Im not getting the monthly credit that was agreed on day 1 of the mistake. I can't access on demand. I can't speak to anyone as I get cut off after 1hr, Your online "help" doesn't help, Apparently you can't call me so not sure where we go from here..?
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Gary dorrington (@Garyonline1) reported@virginmedia It's not even on the website virgin guy visited the box last week and I spoke with him and he couldn't fix it
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David Hine (@HineDavid) reported@virginmedia The issue is that the broadband hasn't worked for more than a week. There is no working hub connected and isn't likely to be one over the next 30 days so I'm paying for a service which Virgin has acknowledged isn't working.
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Amanda (@Amanda64029961) reported@virginmedia why is it not letting me ring out it says it can’t connect. Is there a problem??
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15K Barney (@Bxrneyy) reportedVirgin Media is down today?
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Kal (@kaleem265) reported@virginmedia my mobile service is down yet again. absoloute pathetic
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jag01 (@jag0114) reported@virginmedia can you please reply this is a joke. I can’t get into any of my university lectures because it is constantly going up and down. I check the link and it says everything is fine when it is clearly not.
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🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported@virginmedia I've checked the status, says no issues. I tried calling, was on the phone waiting for 24 minutes, no answer. It's slowly creeping up, I'm at 29Mb now, still well below what I'm paying for. Have my recent issues been registered? I'm expecting to have a credit on my next bill.
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Kulwinder Sangha (@kulwindersangha) reported@virginmedia no broadband service, been on hold for over an hour can someone from virgin media sort this out!
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Tony Newman (@newcarpentry) reported@virginmedia @Charmanduhhhh My internet is down as well, been in queue on phone now for over half hour