Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Walsall, Coventry, Redditch, Wednesbury, West Bromwich, Rowley Regis, Oldbury, Solihull, Royal Leamington Spa, Smethwick, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Birmingham	Internet	11 hours ago
Birmingham	Internet	13 hours ago
Birmingham	Wi-fi	15 hours ago
Birmingham	Total Blackout	15 hours ago
Birmingham	Total Blackout	15 hours ago
Sutton Coldfield	Wi-fi	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Evan Davis (@EvanD) reported 3 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Satish Danny Paul (@________Danny) reported 5 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  shanny C 🌹 (@_shannonC) reported 5 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Garry (@paragaz) reported 13 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Evan Davis (@EvanD) reported 13 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stephen Bennett (@Stephen12857059) reported 15 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Scott badham (@scbadham) reported 18 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 19 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Stuart McCullagh (@stumccullagh) reported 24 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Bonna (@Phil_Bonna) reported 25 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Beard Punk (@BeardPunk) reported 27 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  SorachiTim (@PolymathTim) reported 32 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Jazba Entertainment (@JazbaEnt) reported 37 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Frugalista (@frugalista1) reported 37 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Evan Davis (@EvanD) reported 41 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  tarun (@tarun65170952) reported 54 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Kev Maslin (@kevmaslin) reported 57 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 5 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note its very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  Makaveli (@Makintel) reported 6 minutes ago

  @Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****

• 
  Joshua Garfield (@JoshuaGarfield) reported 6 minutes ago

  Took me 18 months to tactically swerve Virgin Media after they tripled my broadband payments while moving home. They are unscrupulous. I’m with Community Fibre now and after 10 (mostly forced) years with Virgin, I’ll never return.

• 
  🌍 Anitaaaa (@Anitaaaa_W) reported 7 minutes ago

  @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****

• 
  Rosario Munday (@RosMunday27) reported 9 minutes ago

  @virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful

• 
  Minute Market (@Minutemarketio) reported 11 minutes ago

  Virgin Media Gets Fined 🫰 Virgin Media was hit with a £28 million, or roughly $37 million, fine by UK regulator Ofcom for repeatedly making it harder for customers to cancel contracts between 2022 and 2024. That is not just a consumer-rights story. It is a warning for telecom and subscription businesses that “retention tricks” can become regulatory liabilities. In a market obsessed with recurring revenue, cancellation friction is now a legal risk.

• 
  ten street KINGO👽 (@kwestfanclub) reported 13 minutes ago

  @Stsantek @virginmedia Hello, i work in the industry, as bad as Virgin are, and they are bad, the responsibility is the EE salesmen who placed the order without knowing your termination charge, whenever signing up i check for things like this so things like this dont happen.

• 
  Jake Maddocks (@MakeJaddocks) reported 14 minutes ago

  @LBC Virgin Media overcharged me when I tried to cancel and then gave me a default when I cancelled my DD I’ve appealed to them and the credit scoring agencies with evidence but no responses If anyone has any advice, please let me know

• 
  No Class🇪🇺 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈🏳️‍⚧️ (@Veganforever67) reported 14 minutes ago

  @BBCNews I hate it Being stuck in the contract with Virgin media. Their call centres were terrible well depending which country you got. One member of staff refused to log me in because at the start I said I'm dyslexic and he said well if you fail the security questions we can't help you

• 
  b (@ihavejordans) reported 16 minutes ago

  @BobbyMan747 @Virgin Personally i was thinking of making the switch to Virgin Media, but the last couple of weeks i have been hearing a lot of this. I thought they had sorted out their issues, but it appears they haven't.