Virgin Media outages and service status in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 12 outage signals in the last 24 hours around Solihull, including 12 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 27, 5:03 PM GMT+1.
- Internet (52%)
- Wi-fi (26%)
- Total Blackout (9%)
- E-mail (7%)
- TV (6%)
- Phone (1%)
The latest reports from users having issues in Solihull come from postal codes B91 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Redditch, Royal Leamington Spa, Walsall, Warwick, Bromsgrove, Solihull, Coventry, Halesowen, Wednesbury, Sutton Coldfield, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 hours ago |
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Total Blackout | 4 hours ago |
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Internet | 8 hours ago |
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Wi-fi | 11 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
Nearby cities with recent reports
35 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Martin Wilkinson (@MartinWilko) reported from Birmingham, EnglandVirginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Scott badham (@scbadham) reported from West Bromwich, England@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Troy (@tr0y1291) reported from West Bromwich, England@virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England@virginmedia broadband down again from Virginmedia Common theme these days
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.
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W1NGNUT (@Rob_Hicks) reported from Birmingham, England@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail
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Bonna (@Phil_Bonna) reported from Birmingham, England@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
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W1LKO (@Wilkomania1984) reported from Stoke, England@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandFed up of these “intermittent” problems with my @virginmedia broadband.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England@virginmedia why is the Sky Sports red button not working
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Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia any updates on the VPN issue?
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Drury (@septembercott) reportedNow I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia
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Vik Chauhan (@chauhanvik) reported@virginmedia I am trying to cancel an engineer appointment but it isn’t working. Can you cancel it for me please
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WRXTW🌊 (@twwenlock) reported@virginmedia how has the wifi gone down AGAIN two nights in a row 😴
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claire whyte (@clairewhyte12) reported@virginmedia Ive sent you messages and you didn’t read them! The internet has been shocking for over a week and it just says intermittent signal every day.
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carys 🍊 (@syrachg) reported@virginmedia please can you help me - I can’t register for an account which means I can’t check bills
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Frazzz (@FrazzzYT) reportedHouses before, after and across the street from us have access to @WeAreOpenreach full fibre and all the companies but our block doesn't....like come on! Am kinda sick of how often @virginmedia dies out. On off yet again. Yet again complaint submitted
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The Great Socrates (@Find_truth4all) reported@virginmedia I’d rather have many other users post comments in support of my observation so Virgin Media can see the level of frustration from customers.
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Dmh (@Dmhches) reported@virginmedia I am having wi fi issues now, I haven’t been able to access the red button on sky sports for some time now and frankly I’m fed up. Please can you advise on the current wi fi issues and what options I have for exiting my contract without penalty
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia I am a Virgin Media customer, not an advisor
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Leigh Gow (@LeighHutch90) reportedWhy is the sky sports+ red button option still terrible? @virginmedia