Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Coventry, West Bromwich, Solihull, Walsall, Smethwick, Bromsgrove, Redditch, Sutton Coldfield, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Oldbury	E-mail	6 hours ago
Oldbury	Internet	6 hours ago
Birmingham	Wi-fi	11 hours ago
Coventry	Internet	22 hours ago
Birmingham	Wi-fi	23 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Kiel (@k1El_w) reported 2 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Stephen Blyth (@steveblyth) reported 3 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 5 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Evan Davis (@EvanD) reported 9 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 15 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  shanny C 🌹 (@_shannonC) reported 21 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  tarun (@tarun65170952) reported 26 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Brian Cape (@BrianMCape) reported 33 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 40 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  ch Saqib (@saqibsvideos) reported 41 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  ch Saqib (@saqibsvideos) reported 42 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 48 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 48 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  W1NGNUT (@Rob_Hicks) reported 54 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  Brian Cape (@BrianMCape) reported 55 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 56 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francesca Pancheri (@FranPancheri) reported 1 minute ago

  @virginmedia we are into day 4 without internet and TV! Luckily I'm not working this week as I do work from home but this has to be the worst service we've had in the 20+ years we've been with Virgin and its predecessors!

• 
  Time for change (@theRealNickle) reported 4 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  DÏE BLUE BARON (@duke_olaf) reported 5 minutes ago

  @virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals

• 
  Kim Taylor (@kimtaylor18) reported 5 minutes ago

  Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia

• 
  Alison Lewis ❤️ (@AlisonLewis_28) reported 5 minutes ago

  @virginmedia you are a disgrace!! Your service is awful 😡

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 7 minutes ago

  @virginmedia It states there is an 'intermittent signal'. Does this mean an engineer is looking into it?

• 
  Louise Boxall (@Louiseboxall) reported 10 minutes ago

  @virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!

• 
  Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported 12 minutes ago

  @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

• 
  Iraq Lobster 🦞 (@TamieOfficial) reported 12 minutes ago

  @virginmedia Yes obviously I have. So ridiculous. You even have the cheek to text that the services have been restored when they haven’t. Can’t work & can’t use o2 either because reception is non existent especially since you merged your terrible services.

• 
  Joseph Adams (@_MeJAdams) reported 13 minutes ago

  @virginmedia And also - 20 years I've been with you guys - this morning was to renew - the whole experience has left me looking - I can get cheaper and not be treated like crap elsewhere