Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91, B90 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Coventry, Solihull, Walsall, West Bromwich, Wednesbury, Royal Leamington Spa, Willenhall, Redditch, Smethwick, Sutton Coldfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Birmingham |
||
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Coventry |
Internet | |
| Solihull |
TV |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia The same as they do every day.... crashes every hour... I don’t see a way that you can resolve this as when tests are run the signal etc comes up fine - this seems to be a regular thing having Googled it!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Looks like your on demand service has an outage with error c501 by the number of tweets can you check please?
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
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VIKING IS MORTEN HARKET 🇮🇪🇮🇸🏳️🌈
(@TheBluestStar) reported
from
Coventry, England
@MrKenShabby @virginmedia They're literally the worst
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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Everso
(@alextom15) reported
from
Solihull, England
@virginmedia is the internet down in B92 of Solihull
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Griff
(@GriffPlays) reported
from
Birmingham, England
@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
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Patrick Barnes
(@PatrickBarnes17) reported
from
Birmingham, England
@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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RosieGee
(@pixiero79) reported
from
Solihull, England
@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chizzik Chap
(@mgdance) reported
@virginmedia Finally sorted by Ann (Philippines) but it took 24 hours. Not sure what’s gone wrong with your customer service it used to be so good ? Thanks for your help tho
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Andy Patton
(@paddymedic22) reported
@virginmedia I rang them today and was promised a call back today which didn't happen. I have raised a complaint and am not looking for a new ISP. Absolutely disgusted
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Joshua Dodd
(@JoshuaD35365565) reported
@RJd2317 @virginmedia Think it's a national problem 😑 just gotta wait I guess mine telling me fixed by 3am😴😴
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BigBadBruce
(@WeThree_DCACDC) reported
@virginmedia broadband is ridiculously slow in DY9, where do I report this as your app says "check back in 24 hours"
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Elaine Chapman
(@roversfour) reported
@Jeane_F1 If Virgin Money are anything like Virgin Media for customer service, there's no chance 😡
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Mark Macdonald
(@MarkSMac1973) reported
@virginmedia If you look at the previous messages I was told there was and to check back in 22 hours and that was 2 days ago. Why are you not aware of any service issues? It would help if you were able to actually talk to HUMANS instead of relying on electronic chats.
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Rebecca JD2317
(@RJd2317) reported
@virginmedia I've tried it and it's not working
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Sammy obeney
(@ObeneySammy) reported
@virginmedia the worst customer service around! Borderline comical, could organise a piss up in a brewery…. #pathetic
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richard dell
(@dell4_dell) reported
Virgin media mobile absolutely disgusting…no reception at work . Can’t fix it so you have to leave . Pay up you bill and leave … is it because I have a good deal ??? And they don’t want me to pay that anymore?
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Steve Ives
(@SteveDPIves) reported
@virginmedia Sorry - forgot to say my son had accidentally unplugged the Mesh wi--fi booster. It’s OK now. Why do we have a mesh booster? Because the wi-fi from our hub is broken and Virgin weren’t interested in fixing it. Not you personally, but Virgin in general.