Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch, Henley in Arden, Oldbury, Coventry, West Bromwich, Walsall, Smethwick, Bromsgrove, Sutton Coldfield, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Wi-fi	2 minutes ago
Solihull	TV	2 hours ago
Birmingham	Internet	2 hours ago
Redditch	Internet	3 hours ago
Birmingham	Internet	4 hours ago
Birmingham	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Neil Simpson (@nippa77) reported 13 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Evan Davis (@EvanD) reported 20 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  Satish Danny Paul (@________Danny) reported 26 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Stuart McCullagh (@stumccullagh) reported 26 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 27 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  shanny C 🌹 (@_shannonC) reported 33 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Brian Cape (@BrianMCape) reported 34 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Neil Simpson (@nippa77) reported 34 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  shanny C 🌹 (@_shannonC) reported 35 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Satish Danny Paul (@________Danny) reported 38 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  ch Saqib (@saqibsvideos) reported 45 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Stu (@stuartc87) reported 47 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Stuart McCullagh (@stumccullagh) reported 49 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Jot Shoker (@jot_shoker) reported 54 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Evan Davis (@EvanD) reported 56 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 58 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angeltt (@Angeltt_tt) reported 7 minutes ago

  @PeteUK7 @IDHDRUM @virginmedia Win95 wouldve taken 3 weeks, not 3 months, theyre lying ******* trying to save face for their disgusting behaviour. Theyre predators, mis-selling + overcharging for services they simply arent (+ never) providing + their service as a whole is worse than running on timed dial up.

• 
  Telboy (@telboy1968) reported 10 minutes ago

  @virginmedia I am in the HA0 area. TV channels constantly pixelating. When looking at your Service Status page, states resolve date of 18th May. Today is the 27th May. Are you going to compensate customers considering we pay for your service 1 mth in advance

• 
  MerlinJ (@HamsterSick) reported 12 minutes ago

  I absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.

• 
  Ugly Balaclava (@uglybalaclava) reported 16 minutes ago

  @andyvanstan @virginmedia It’s been down since 10am Tuesday, no TV or broadband in the CF63 and CF62 area, Barry, Wales

• 
  Mark Logan | Ecommerce Consultant (@mlogandigital) reported 17 minutes ago

  So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money

• 
  lifeislife (@nothings1mple) reported 19 minutes ago

  @virginmedia @PeteUK7 Very poor service @virginmedia , why is it companies like yours make an already difficult time even worse, shame on you.

• 
  Greta D (@GretaTigress) reported 22 minutes ago

  @JamieGBarry @virginmedia High time Ofcom simply banned new-customer prices. Let’s have the same prices for everyone, and the out-of-contract prices should get equal prominence. Even the biggest @MartinSLewis worshipper is fatigued by constant switching

• 
  Alessi Heitman-Rice (@Alessi_hr) reported 23 minutes ago

  @JamieGBarry @virginmedia @virginmedia are terrible, counting down the days till our contract expires

• 
  Lola Viscera (@lola_viscera) reported 25 minutes ago

  @virginmedia this is STILL happening after months my phone number has been incorrectly linked to somebody else’s account and i’m continuing to receive repeated phone calls, payment warnings, suspension notices and account messages intended for another customer despite repeatedly reporting it how has this still not been resolved?

• 
  Simon's Mac Tech 2026 (@MacTech2023) reported 30 minutes ago

  @PeteUK7 @virginmedia All calls are recorded so a complaint would be upheld if any of th things people are saying is actually true.