Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Bromsgrove, Sutton Coldfield, Walsall, Coventry, Redditch, Wednesbury, West Bromwich, Rowley Regis, Oldbury, Solihull, Royal Leamington Spa, Smethwick, and Henley in Arden.

City	Problem Type	Report Time
Birmingham	Internet	12 hours ago
Birmingham	Internet	12 hours ago
Halesowen	Internet	23 hours ago
Birmingham	Internet	24 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 1 minute ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  LynneMUFC#22#44 (@LynneMasters) reported 3 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stuart McCullagh (@stumccullagh) reported 5 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Gordé 🦩 (@ReissOmari) reported 6 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Stephen Bennett (@Stephen12857059) reported 10 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 15 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Brian Cape (@BrianMCape) reported 18 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Brian Cape (@BrianMCape) reported 21 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  IAACCTV Limited (@iaacctvuk) reported 22 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Stephen Blyth (@steveblyth) reported 33 minutes ago from Stockingford, England

  Yep. Down twice in one day. @virginmedia

• 
  Yvonne 💙 (@Momrocks50) reported 35 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 45 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 45 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Neil Simpson (@nippa77) reported 46 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  tarun (@tarun65170952) reported 48 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Garry (@paragaz) reported 53 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 54 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 55 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Q🍒𒉭🐆 (@quiquisworld) reported 8 minutes ago

  Fam I was moved to in a&e and by the guy that came to fix my wifi by virgin media they should be more afraid

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

• 
  Karl Dyer (@KarlDyer15) reported 10 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

• 
  Samet (@Samet_UK) reported 10 minutes ago

  @virginmedia Still no any update or result. So I am so regret to be your customer.

• 
  Mark vix (@Vikk3rs146) reported 13 minutes ago

  @fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers

• 
  David Owens (@DavidOw38948049) reported 17 minutes ago

  @virginmedia 2/2 They are fixed to my private property. Please confirm in writing your legal right to keep them here, and arrange removal within 28 days.” I look forward to a speedy reply to resolve this issue

• 
  MalEmet (@MalachiJaiEmet) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

• 
  Adam Luxon (@adam_luxon) reported 19 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

• 
  Rob Fowler (@RobSFowler) reported 22 minutes ago

  @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇲🇯🇲✝️ (@25watchtower) reported 27 minutes ago

  @Stsantek @virginmedia Yup, just dumped Virgin for EE. Although I swore I’d never use BT again after an appalling experience with them before switching to Virgin, I wouldn’t continue using their extortionate services anymore