Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Coventry, Oldbury, Walsall, Solihull, Royal Leamington Spa, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Coventry |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Evan Joanette
(@EvanJoanette) reported
from
Birmingham, England
@virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service
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Mars Audiac Quintet
(@Studio2Stereo) reported
from
Warwickshire, England
@naturalsystah @virginmedia Same here. Rubbish service.
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Mark
(@MarkMarky222) reported
from
Solihull, England
@virginmedia absolutely disgusted with Virgin media’s service and customer service. Bill jumps up £20 form last month and been on the phone trying to speak to someone about it for 52 minutes now. Roll on July 12th when my contract finishes.
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews
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✨ Hannah ✨
(@bevvyxo_) reported
from
Solihull, England
@virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.
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Dave Hunter
(@DNhunter85) reported
from
Birmingham, England
@virginmedia shocking customer service
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer
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✮｡ 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮｡ 🏴
(@6ft3Queen) reported
from
Birmingham, England
@virginmedia down again 😤
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series
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James Leeson
(@Shyman00) reported
from
Redditch, England
@LadyofLetter @virginmedia Same issue with BGT 😖
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Rhi
(@Xxx_Rhi_xxX) reported
from
Birmingham, England
@virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout
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Amrit Singh
(@MrASingh) reported
from
Birmingham, England
@virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony johno
(@johno_anthony) reported
@virginmedia You need to get connected in my street because the wires are all set up and the street what connects has it and all the others have it to apart from mine and sky r terrible
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Mart
(@Molineuxworld) reported
@virginmedia Its intermittent in the conservatory, it works then it doesn't, I lose it at one end of the kitchen, the garage. Surely the service you charge for has to cover my property efficiently. Its not a mansion, its an average 3 bed house.
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LegendKiller2k ⚪
(@legendkiller2k8) reported
@elonmusk Can you buy @virginmedia too and give a better service?
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Kieran (18Pidge78) Morris
(@ThepidgeNest) reported
@virginmedia I dont have anything that specifically says that but i do have the representative admitting it and saying hell chase it up for me, the representative has been grand the customer service over phone not so
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choicey
(@rccchoicey) reported
@virginmedia All connections then when I do a test on my line says can’t fix the issue lol so have to turn it off and on
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jertzee
(@jertzeedon) reported
@virginmedia I need someone to help with my mother's landline. No dial tone, can't make or receive calls. The status says good, but it is not. How can I resolve this. The 0800 number is machine, not a person. Please help, she needs the phone line as she is 85.
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Kemlock
(@Kemlock) reported
@virginmedia Since when has pointing out that a process seems stupid been profanity?
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kimberley sands
(@kimberleysands3) reported
@virginmedia I don’t have an online account I have now emailed LutzSchueler as this is despicable service to a loyal customer @virginmedia have all of my account details listen to all of my conversations since November
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justme 🌸 #TogetherDeclaration #usforthem
(@wakemeupGM) reported
@Molineuxworld @virginmedia I contacted virgin 2 weeks ago as wifi outside of the lounge is virtually non existent their solution was to offer a wifi booster at another £5 a month on top of a already well overpriced service its disgusting & we only have 2 mobiles connected to it
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Steve King
(@realsteveking07) reported
@virginmedia No known issues, called customer services 8 times and either couldn't get to speak to someone or got sent a link to a help guide that didn't resolve the issue. I just want to cancel ASAP.