Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Halesowen, Birmingham, Bromsgrove, Sutton Coldfield, Walsall, Coventry, Redditch, Wednesbury, West Bromwich, Rowley Regis, Oldbury, Solihull, Royal Leamington Spa, Smethwick, and Henley in Arden.

City	Problem Type	Report Time
Halesowen	Internet	9 hours ago
Birmingham	Internet	10 hours ago
Birmingham	Wi-fi	11 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 8 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Jazba Entertainment (@JazbaEnt) reported 13 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 13 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Evan Davis (@EvanD) reported 18 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Brian Cape (@BrianMCape) reported 18 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Evan Davis (@EvanD) reported 23 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Neil Simpson (@nippa77) reported 24 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Bonna (@Phil_Bonna) reported 26 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Antony Howlett (@AntonyHowlett) reported 29 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  jen (@jenkin99) reported 33 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Rob Chipman (@robchippyman) reported 35 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Satish Danny Paul (@________Danny) reported 46 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Gordé 🦩 (@ReissOmari) reported 46 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  hayley chapman (@haychapperz) reported 48 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Neil Simpson (@nippa77) reported 48 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 52 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 53 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  LynneMUFC#22#44 (@LynneMasters) reported 60 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Whild (@whild13) reported 7 minutes ago

  @virginmedia your service is absolutely terrible. Several messages, phone calls and still not resolved my issue

• 
  JR (@Dadyougeek) reported 13 minutes ago

  No @virginmedia internet since Wednesday afternoon, engineer yesterday said someone needs to come out and fix something between box and house and we’re meant to do this yesterday! No show from them and nothing so far today! #shambles

• 
  MR COOL (@Lifeline04India) reported 13 minutes ago

  @virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.

• 
  entrustTMF (@entrustTMF) reported 13 minutes ago

  @jackbremer @virginmedia I've been with them longer than that and, TBF, they've been good on the whole. However, the mark of a decent company, I feel, is how they handle problems...and @virginmedia were found totally wanting in my case. I hope for your sake you never have a serious problem with them 🤞🤞

• 
  Frisc Capital (@frisccapital) reported 15 minutes ago

  @Stsantek @virginmedia Tell them your moving address they will cancel it without charges

• 
  allie 💋 (@upmyallie) reported 20 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 23 minutes ago

  @virginmedia Checked everything still not working

• 
  lynda (@lynport) reported 23 minutes ago

  Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

• 
  Lubdub (@LubZafar) reported 24 minutes ago

  @virginmedia I refuse to call you for hours to cancel for the third time since January. You’re a sick company

• 
  RC (@JpgukNas) reported 25 minutes ago

  Calling up the company is crap as well bc idk my login details. And they're always busy. (Virgin Media)