Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Halesowen, Birmingham, West Bromwich, Coventry, Redditch, Solihull, Sutton Coldfield, Warwick, Wednesbury, Bromsgrove, Walsall, Rowley Regis, Oldbury, Royal Leamington Spa, and Smethwick.

City	Problem Type	Report Time
Halesowen	TV	5 hours ago
Birmingham	Internet	9 hours ago
Birmingham	Internet	20 hours ago
West Bromwich	Wi-fi	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 4 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Kev Maslin (@kevmaslin) reported 7 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Brian Cape (@BrianMCape) reported 7 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Gordé 🦩 (@ReissOmari) reported 9 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  ch Saqib (@saqibsvideos) reported 15 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Gordé 🦩 (@ReissOmari) reported 16 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Kev Maslin (@kevmaslin) reported 16 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 16 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 28 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 29 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 41 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Robin Johnson (@robintjohnson8) reported 43 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 47 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Evan Davis (@EvanD) reported 51 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 53 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  James (@JMEden_97) reported 56 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Daisy (@s_birket) reported 58 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Stephen Bennett (@Stephen12857059) reported 59 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Stu (@stuartc87) reported 60 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fox  (@FoxRunTime) reported 2 minutes ago

  @voidsrus4 @shellby636 @virginmedia had an outage the entire week the Cerbera Speed 12 was available and I couldn't get my own, had to buy used like a chump

• 
  Centre Right (@RayGoose237513) reported 3 minutes ago

  @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around

• 
  Chris Love (@chrislove_89) reported 4 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  Jeff Brattan-Wilson (@brattandeaf) reported 5 minutes ago

  @Si_Vargeson @virginmedia We also are having issues with them. We are new customers and I can confirm that we regretted already and we haven’t even moved properly yet and unlikely it won’t be solved until mid Aug! Thinking about moving to Virgin Media? DONT DO IT!

• 
  matt (@sirtrevsheader) reported 6 minutes ago

  I was told I would get £40 credit on my account for poor service but it had not been taken away from my bill,instead ypu have stated that I owe £40 from last month instead. Lying again. @virginmedia

• 
  paresh shah (@pareshs90995446) reported 7 minutes ago

  My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia

• 
  Adam Fletcher (@Fletchmyster85) reported 10 minutes ago

  @virginmedia 3-4 weeks now I've had issues with my broadband and TV. Tried calling but have to drop off because I don't have 30+ mins to wait. Start chats, after the long AI process I sit waiting for a person. Leave chat 30+ mins. Fill out complaints asking for a call from you...

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 11 minutes ago

  @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with

• 
  Dr Brian O'Connor (@boconnorchest) reported 11 minutes ago

  @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

• 
  Sophie (@sophm108) reported 12 minutes ago

  @virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving