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Virgin Media

Virgin Media outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Solihull, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 5:18 PM GMT+1.
  • 49% Internet (49%)
  • 26% TV (26%)
  • 16% Wi-fi (16%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Solihull come from postal codes B91 , B90 and B92 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Walsall, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, Smethwick, Bromsgrove, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

CityProblem TypeReport Time
Birmingham Wi-fi 54 minutes ago
Birmingham Internet 5 hours ago
West Bromwich Internet 22 hours ago
Birmingham Internet 24 hours ago
Birmingham Internet 1 day ago
Birmingham Internet 1 day ago

Nearby cities with recent reports

Birmingham

44 recent signals

54 minutes ago
Oldbury

7 recent signals

2 days ago
West Bromwich

3 recent signals

22 hours ago
Redditch

2 recent signals

4 days ago
Coventry

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • stuartc87
    Stu (@stuartc87) reported from Coventry, England

    @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

  • shelleex5
    Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

  • Wilkomania1984
    W1LKO (@Wilkomania1984) reported from Stoke, England

    @virginmedia Your customer services are useless!!!!!! 😡😡😡

  • kevmaslin
    Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

  • DeanCondliffe
    dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    The day ends with a Y 🤝 Virgin media not working again

  • tarun65170952
    tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • frugalista1
    Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

  • Dereklad
    derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, England

    Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

  • robintjohnson8
    Robin Johnson (@robintjohnson8) reported from Coventry, England

    @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • BrianMCape
    Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Another fail. Well done 👏🏻

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • philq001
    Phil Queenan (@philq001) reported from Birmingham, England

    @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault

  • OliverGMcManus
    Ollie McManus (@OliverGMcManus) reported

    Took five hours and eight minutes to get @virginmedia to uphold a basic consumer right. Contract successfully cancelled (eventually) but have to raise a separate complaint to get a refund for the seven weeks without internet. An ice cold drink is calling.

  • MelinaKakoulid7
    Melina Kakoulidis (@MelinaKakoulid7) reported

    I am like have you heard yourself. You asked me for my monthly bill amount which I gave I was asked to confirm my email address which I gave and then the next question was how much is your monthly bill again I gave £27 Is @virginmedia customer services agents computers or human

  • callderone
    JacquieB 💚🤍💜 (@callderone) reported

    @virginmedia why can’t you cancel or reduce your package online? @Ofcom is it legal to try and delay any attempt to cancel your TV package by failing to respond to requests on messaging apps or keeping you holding on a call for hours?

  • JohnPriestley70
    John Priestley (@JohnPriestley70) reported

    @virginmedia I am trying to link. I can get as far as confirm transfer. After a few seconds I get an error message page saying something about expired, then it jumps to VM page with login. Could not get a screenshot of the error message, it disappeared that fast.

  • timlumley
    Tim (@timlumley) reported

    @virginmedia Getting fed up of my Broadband speed dropping. Others in the Gateford area of Worksop are saying the same. Kindly rectify whatever is wrong please. I do not pay you for slow speeds!

  • pwmcomms
    Paul W Mitchell (@pwmcomms) reported

    Upgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives

  • Scintilla_A7
    Sufyaan (@Scintilla_A7) reported

    @virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous

  • Gbarch1
    megb (@Gbarch1) reported

    @virginmedia Our service in CM16 went down on Thursday 28th @ 10pm. Ridiculous 'updates' have been sent every few hours. The supposed fix is now 2nd June. What on earth is going on?

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @hobson21435 @virginmedia Same in North Weald. Fix is currently 12:00 Monday