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Virgin Media outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Solihull, including 10 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 27, 6:59 AM GMT+1.
  • 45% Internet (45%)
  • 28% TV (28%)
  • 17% Wi-fi (17%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Solihull come from postal codes B91 , B90 and B92 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, West Bromwich, Oldbury, Solihull, Walsall, Smethwick, Bromsgrove, Redditch, Sutton Coldfield, Royal Leamington Spa, Kenilworth, Halesowen, and Streetly.

CityProblem TypeReport Time
Birmingham Wi-fi 1 hour ago
Coventry Internet 12 hours ago
Birmingham Wi-fi 13 hours ago
Birmingham Internet 17 hours ago
West Bromwich Wi-fi 17 hours ago
Birmingham Internet 20 hours ago

Nearby cities with recent reports

Birmingham

37 recent signals

1 hour ago
Oldbury

8 recent signals

1 day ago
West Bromwich

3 recent signals

17 hours ago
Coventry

2 recent signals

12 hours ago
Walsall

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • HuntColin58
    Colin Hunt (@HuntColin58) reported from Birmingham, England

    @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

  • PolymathTim
    SorachiTim (@PolymathTim) reported from West Bromwich, England

    Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

  • frugalista1
    Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

  • kolapoagunbiade
    TheBosz (@kolapoagunbiade) reported from Birmingham, England

    @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

  • kevmaslin
    Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

  • jfrncs_
    John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • zcobb
    Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

  • simonevans1973
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported from Birmingham, England

    @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • paulinespelman
    Polly P (@paulinespelman) reported from Coventry, England

    @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

  • Dereklad
    derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, England

    Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • Momrocks50
    Yvonne 💙 (@Momrocks50) reported from Birmingham, England

    Excuse me we pay enough for a "cough" service where is it? #virginmedia

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

  • MutliRaceMan
    Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScepturaMelody
    Melody Lane-Hayman (@ScepturaMelody) reported

    Is anyone else getting any trouble with their virgin box tonight ? I can only watch anything on the apps no live tv at all #virginmedia #virgin

  • KarlCampbe11
    Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported

    My @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?

  • J_onathon
    Jonathon (@J_onathon) reported

    @virginmedia Hah! Stop with this corperate auto-reply. I have absolutely no issues now I’ve finished with you, but thanks for the caring-sharing response🤬 #VirginMedia #WorstCompanyEver

  • ACraftyOne
    Crafty (@ACraftyOne) reported

    @virginmedia I doubt it. Even emailed your ceo and executive office. I got nothing. So seems that the issue comes from the top. Appalling

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    @virginmedia Fingers crossed for Wednesday and Saturday and hopefully not more broken promises. @virginmedia need to send me all the transcripts because I cannot wait to go through them.

  • katie4249
    Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported

    @virginmedia This is the second major outage in under a fortnight. Paying a lot of money and not getting the service.

  • JShine06
    Jen (@JShine06) reported

    @virginmedia It has been happening for years, everytime we call you are 'doing work in the area'....how long do issues in the area go on for?

  • mechacat
    RaRa ☆ 瑠ん夜 (@mechacat) reported

    @virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?

  • drdjmarks
    Skids (@drdjmarks) reported

    I've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.

  • MVenvyEsq
    Stranger in a Strange Land (@MVenvyEsq) reported

    @virginmedia can you please sort out your chat system it's slow slow slow and your reps are not very helpful #VirginMedia