Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B92.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/12/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Solihull, Birmingham, Smethwick, Royal Leamington Spa, West Bromwich, Redditch, Walsall, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick, Halesowen and Sutton Coldfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Internet
United KingdomSolihull Wi-fi
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?

  • rajeevlochanb Rajeev Bhardwaj 🇮🇳 (@rajeevlochanb) reported from Coventry, England

    Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!

  • charlottetomtom Charlotte (@charlottetomtom) reported from Solihull, England

    @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • andyjuk Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

  • a_Muss60 Andy (@a_Muss60) reported from Cubbington, England

    @virginmedia According to the status there are no issues.

  • Dannuccino Dan (@Dannuccino) reported from West Bromwich, England

    I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.

  • JamesHar16 James 🌲🌳 (@JamesHar16) reported from Royal Leamington Spa, England

    @iantivey @virginmedia Never going back

  • PM_PaulMartin Paul Martin (@PM_PaulMartin) reported from Birmingham, England

    @virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous

  • Baggielee80 Lee Greenhouse (@Baggielee80) reported from Halesowen, England

    @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!

  • Sweetkatexx Kathleen Devlin (@Sweetkatexx) reported from Birmingham, England

    Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia

  • Lofty633 Lofty (@Lofty633) reported from West Bromwich, England

    @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

  • Arty_Mikey Arty Mikey Illustration (@Arty_Mikey) reported from Birmingham, England

    @virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.

  • simplepics66 Simple pics 📷 🇬🇧 (@simplepics66) reported from West Bromwich, England

    @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

  • Nikkyt_23 Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CBManchester Chris Barras (@CBManchester) reported

    @virginmedia Would I be right in assuming you would just put me through to the billings team or can you actually solve the problem? Please be completely honest here because if I do the online chat but you just pass me to billings it will be yet another waste of my time.

  • CaroleHayden19 Carole Hayden (@CaroleHayden19) reported

    @virginmedia apparently a problem with tv in this area but we have tv, we haven't got internet or landline yet again!!

  • ShelvockD dc shelvock (@ShelvockD) reported

    @virginmedia I WISH TO CANCEL MY CONTRACT TRIED ALL YOUR PHONE NOBODY TALKS TO YOU

  • _SimranK Simran Kaur (@_SimranK) reported

    @virginmedia A technician has been booked, via online diagnostics. The Internet went down just after a BT technician did something to the connection box on our road- does this need to go to a different team of technicians????? #virginmediadown #virginmediahelp

  • indexDaniel Daniel (@indexDaniel) reported

    @virginmedia I’ve raised a complaint with your team last Thursday. They told me to expect a call back by Tuesday. Still nothing. You have £150 of my money! I can’t afford to be overcharged by this amount, the service is disgusting considering I have a mortgage with you too!

  • ShelvockD dc shelvock (@ShelvockD) reported

    @virginmedia why can't they just say morning how can i help

  • LyndsF23 Lyndsay (@LyndsF23) reported

    @virginmedia my Internet connection is absolutely shocking. I've never really needed it to be consistent before due to just browsing and netflix with it, but WFH it's terrible. It drops all the time, can't go even a full hour without losing connection.

  • robrowres Rob Rowlands Research (@robrowres) reported

    For a company that trades on communication, speed and efficiency, @virginmedia and @comex2000’s installation of a network in this Cheshire town has left a lasting advert of shoddiness and “couldn’t care less”. Your only as good as your last job?

  • Hannahstocks16 Hannah stocks (@Hannahstocks16) reported

    @virginmedia hi, I’m wanting to cancel an order I placed for a sim. It was ordered so I could upgrade my contract but someone did this for me over the phone so now I need to cancel this new order as I don’t need it.

  • Carl_Walsh33 Carl Walsh (@Carl_Walsh33) reported

    @virginmedia service down in the NE29 postcode all morning, love a cheeky £100 a month to Virgin for no service