Virgin Media Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Wednesbury, Oldbury, Solihull, Birmingham, Smethwick, Royal Leamington Spa, West Bromwich, Redditch, Walsall, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Wednesbury |
Internet | |
| Oldbury |
Wi-fi | |
| Oldbury |
Internet | |
| Solihull |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to know why these replacements are done. I am new customer and received my this device not long ago.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia It's about broadband device as I have only broadband service.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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Christian Salisbury
(@ChristianSalis2) reported
from
Kenilworth, England
What a time for the WiFi to go down @virginmedia
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia But I have been specifically told to return the hub before getting new one as standard procedure. Also been told to email customer services to allow keeping the hub until new one arrives.
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MYS
(@yasmuhammedh) reported
@virginmedia I'm unable to open YouTube application in TiVo box. Other applications (i.e. Netflix, iPlayer) are working fine. I tried the network reset as well. Can you pls help?
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.....
(@Sylva144) reported
Virgin Media, Your service is total ****. Your staff don’t know what they’re talking about and contradict each other. You spend your entire ‘support’ time telling people to go to your useless website that’s a dog’s breakfast and doesn’t help at all. The end. Suck all your dads
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🪴Kiandy
(@kiandymundi) reported
@virginmedia I can't upload to twitch I am getting piss poor bitrate
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Will
(@JustWilliamson) reported
@virginmedia Thanks, it is usually fixed within a couple of hours but the problem is it is happening about fortnightly. That soon adds up and it’s not a cheap service.
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PennG0VQY
(@BrixhamUK) reported
@virginmedia Hello, I recently made arrangements to swap over from BT to VM. Unfortunately, I need to stop this transaction for the time being. I don't have an account or virgin media phone number. Can you help please?
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barry jellye
(@BJellye) reported
@virginmedia No it doesn't the TV stays on but on demand doesn't work
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Amy Thompson
(@abt1993) reported
@virginmedia no internet for 3 days and a fix not expected until Monday at the earliest. I’ve had to use my phone for internet the past three days to continue working from home. Can’t get in touch with anyone on the phone either!
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🐿𝕃𝕒𝕦𝕣𝕖𝕟🦒
(@LauzzieBear) reported
Might not be a you issue but I was binging The Good Doctor.... and got to episodes 19 and 20 in on demand... 19 exits but its episode 20 so 19 doesn't exist...can this be fixed plzz?? @virginmedia
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debs.walker26
(@deborahcarr1984) reported
@virginmedia VM are requesting £110.02 !!! And will not help resolve this matter other than putting the phone down on me
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Haley
(@halesabailsa) reported
@virginmedia Day 22 of waiting have my complaint dealt with and still nothing at all........ 6 days till the ombudsman is the next step. Total joke.