Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Solihull, Birmingham, Smethwick, Royal Leamington Spa, West Bromwich, Redditch, Walsall, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick, Halesowen and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Solihull |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?
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Rajeev Bhardwaj 🇮🇳
(@rajeevlochanb) reported
from
Coventry, England
Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!
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Charlotte
(@charlottetomtom) reported
from
Solihull, England
@virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Andy
(@a_Muss60) reported
from
Cubbington, England
@virginmedia According to the status there are no issues.
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Dan
(@Dannuccino) reported
from
West Bromwich, England
I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.
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James 🌲🌳
(@JamesHar16) reported
from
Royal Leamington Spa, England
@iantivey @virginmedia Never going back
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Paul Martin
(@PM_PaulMartin) reported
from
Birmingham, England
@virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous
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Lee Greenhouse
(@Baggielee80) reported
from
Halesowen, England
@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Kathleen Devlin
(@Sweetkatexx) reported
from
Birmingham, England
Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia
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Lofty
(@Lofty633) reported
from
West Bromwich, England
@virginmedia Hard to make a claim when there was no actual incident to cause the failure!
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Arty Mikey Illustration
(@Arty_Mikey) reported
from
Birmingham, England
@virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.
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Simple pics 📷 🇬🇧
(@simplepics66) reported
from
West Bromwich, England
@leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Barras
(@CBManchester) reported
@virginmedia Would I be right in assuming you would just put me through to the billings team or can you actually solve the problem? Please be completely honest here because if I do the online chat but you just pass me to billings it will be yet another waste of my time.
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Carole Hayden
(@CaroleHayden19) reported
@virginmedia apparently a problem with tv in this area but we have tv, we haven't got internet or landline yet again!!
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dc shelvock
(@ShelvockD) reported
@virginmedia I WISH TO CANCEL MY CONTRACT TRIED ALL YOUR PHONE NOBODY TALKS TO YOU
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Simran Kaur
(@_SimranK) reported
@virginmedia A technician has been booked, via online diagnostics. The Internet went down just after a BT technician did something to the connection box on our road- does this need to go to a different team of technicians????? #virginmediadown #virginmediahelp
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Daniel
(@indexDaniel) reported
@virginmedia I’ve raised a complaint with your team last Thursday. They told me to expect a call back by Tuesday. Still nothing. You have £150 of my money! I can’t afford to be overcharged by this amount, the service is disgusting considering I have a mortgage with you too!
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dc shelvock
(@ShelvockD) reported
@virginmedia why can't they just say morning how can i help
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Lyndsay
(@LyndsF23) reported
@virginmedia my Internet connection is absolutely shocking. I've never really needed it to be consistent before due to just browsing and netflix with it, but WFH it's terrible. It drops all the time, can't go even a full hour without losing connection.
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Rob Rowlands Research
(@robrowres) reported
For a company that trades on communication, speed and efficiency, @virginmedia and @comex2000’s installation of a network in this Cheshire town has left a lasting advert of shoddiness and “couldn’t care less”. Your only as good as your last job?
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Hannah stocks
(@Hannahstocks16) reported
@virginmedia hi, I’m wanting to cancel an order I placed for a sim. It was ordered so I could upgrade my contract but someone did this for me over the phone so now I need to cancel this new order as I don’t need it.
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Carl Walsh
(@Carl_Walsh33) reported
@virginmedia service down in the NE29 postcode all morning, love a cheeky £100 a month to Virgin for no service