Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Oldbury, Royal Leamington Spa, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, Smethwick, Bromsgrove, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
West Bromwich	Internet	9 hours ago
West Bromwich	Internet	14 hours ago
Birmingham	E-mail	17 hours ago
Birmingham	Internet	1 day ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 5 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Martin Price (@mrmjprice) reported 13 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  SorachiTim (@PolymathTim) reported 15 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Gordé 🦩 (@ReissOmari) reported 16 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Evan Davis (@EvanD) reported 16 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Evan Davis (@EvanD) reported 20 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Robin 🤘🏻 (@RobinB1971) reported 26 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Stephen Bennett (@Stephen12857059) reported 27 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  James (@JMEden_97) reported 28 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Satish Danny Paul (@________Danny) reported 29 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Stephen Blyth (@steveblyth) reported 34 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Beard Punk (@BeardPunk) reported 43 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Evan Davis (@EvanD) reported 47 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  W1LKO (@Wilkomania1984) reported 52 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  John (@jfrncs_) reported 53 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Percival Merganser (@lennylaw) reported 3 minutes ago

  People moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.

• 
  QQ (@RedmondJunkie) reported 10 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  Harry Nicholson (@Harryn9000) reported 16 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this

• 
  John Hawkes (@JohnHawkes2001) reported 16 minutes ago

  @Starlink I switched to Starlink and I absolutely love it. The performance has been incredible compared to the UK ISPs I’ve used. I was with Virgin Media, and Starlink beats it hands down for gaming and streaming. The connection is fast, reliable, and far more consistent than I expected from a satellite service. Another big advantage is that I no longer have to deal with the rip-off pricing and policies of many UK ISPs. And if you’ve ever tried leaving Virgin Media, you’ll know exactly what I mean, it can be an absolute nightmare. With Starlink, the whole experience feels much more straightforward and customer-friendly.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 18 minutes ago

  @lennylaw @virginmedia What's the number? Companies don't like to be contacted directly these days and finding contact numbers is often very difficult. You'd be performing a public service by letting us all know what Virgin's is.

• 
  Дж Б Б 65 (@Birkenhead1872) reported 20 minutes ago

  @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose

• 
  Ben (@Benji_adams1) reported 22 minutes ago

  @kellyj70 @virginmedia Is yours still down? I am also in the PO6 area.

• 
  littlemisssunshine (@JulieFeronica) reported 25 minutes ago

  @virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.

• 
  Kerrie Reid (@MrsReidteaches) reported 26 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Robert Henry (@RHenry652) reported 26 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix