Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B92 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Nuneaton, Sutton Coldfield, Halesowen, Oldbury, Wednesbury, Coventry, Royal Leamington Spa, Solihull, Walsall, Redditch, West Bromwich, Willenhall and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Nuneaton |
Internet | |
| Birmingham |
||
| Birmingham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
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Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
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marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
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Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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👻 OggyGhost 👻
(@OggyGhost) reported
@virginmedia That everything was down Broadband, TV & Phone until 12pm but was all sorted in a way at 1pm broadband still trying to settle its self down but getting better as time goes on but just don’t like the complete lack of communication when there is an issue
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Mark
(@markwhalley78) reported
@virginmedia I had an engineer appointment for broadband issues. I got a message that this had been put on hold while you fix an issue. Now a message saying it is apparently fixed but I still have no internet and have now lost my appointment! Unacceptable, please respond
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Simon Hood
(@SimonHood17) reported
@virginmedia Virgin Media has the worst customer service in town . We have constant dropping of internet and no TV for days. The same old excuses. Lack of investment , no customer accountability and no compensation for lack of service. A disgrace.
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Jo2020
(@Jo202089728630) reported
@virginmedia Internet has been totally down or intermittent over the past two days in SE LONDON. I’m unable to teach my students remotely - can someone let me know when issue will be fixed?
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Leigh
(@leigherin88) reported
@virginmedia This isn’t what I was told by the advisor, who also told me I would be called back by a manager to discuss my complaint. The service I have received is appalling. I want it to be fixed or I want to cancel without a fee.
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Mark Lower
(@marklower97) reported
@virginmedia I have been on 50mb Virgin broadband for almost a year now and it is terrible.I have to reset my router on average 3 times a day !
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🐺Matt🐺
(@OneEyedLycan) reported
@virginmedia do my head in, they constantly put the price up, despite never getting Sky Atlantic and losing the Disney channels. For the past God knows how many weeks, the on demand service hasn't worked so I've been unable to watch shows I want to.
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seren
(@5Serendipity_) reported
@virginmedia Is there something wrong with you? Cant read all my tweets that specifically tel you that you don’t answer calls, or if you do after an hour the person refuses to cancel my contract? Tempted to attempt contacting the ceo with print outs of allllll these tweets from 100’s of us.
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Kambiz Baber
(@kambizbaber) reported
@virginmedia is vexing me. WiFi signal constantly dropping out, rebooting rarely works, and can't speak to customer services.
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Swamp King
(@Swamp_K1ng) reported
@virginmedia I rang costumer service and I was diverted to another dept, who adviced me to change some setting. He said my wifi range will increase but so far no change. Only thing the engineer needed to do was leave longer cable so I have option to move it around. It's on top of radiator