Virgin Media Outage Report in Solihull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Redditch, Smethwick, Oldbury, Walsall, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa, Halesowen and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Andy the baggie
(@b68baggie) reported
from
West Bromwich, England
Anybody virgin media gone down
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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James Suman
(@JamesSuman) reported
from
Royal Leamington Spa, England
@LPBarbe @virginmedia I just had the exact same problem! 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dmb 🏴 🇪🇺
(@Breconboy) reported
@virginmedia No it didn’t. It was down for 5 hours before it came back on. Exactly the same thing happened last Friday.
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Alison Etherington
(@weddingfairyNE) reported
@virginmedia I’ve just been on hold for 40 minutes tonight only to be told my issue was a national outage and I should have logged in and I would have seen the issue! Did you not think that was the first thing I did? If you have a national outage you need to tell people rather
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David Mitchinson
(@dave_mitchinson) reported
@virginmedia our wifi keeps going on and off been doing for 2 days now any help please thank you
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zeena
(@jouskaneurons) reported
@virginmedia Your 'service credit' amounts to £8 for 2 days for a total loss of service. I pay £33 a month for a service that's been partially & fully disruptive during all of Jan. I've lost out on 3 days of pay, and you haven't the decency to issue me a monthly refund. @jamesmurray_ldn
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William Smith
(@billbloor) reported
@virginmedia I’m sure you care. The best I will get is a pathetic pro rata return on my bill for the five days it will be down. I should be able to charge back the time spent talking to you idiots. #stayconnected
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Gusts Golubevs
(@GuseensLV) reported
@pmross @virginmedia Like i play games online tell me is that normal with ''GREATEST INTERNET PROVIDER'' thats pure garbage with 200mb/s net get like 500 ping online. we pay for that speed we should recive it. they tell me go on virgin hopepage i check everything is fine but they do **** all GARBAGE
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Dprboy88
(@dprboy88) reported
@virginmedia I Just put the reference in my last tweet, and this text will connect me with the same people who I’ve called several times this week..... After a long delay - how will they help? I’ve already been promised call backs... :(
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Adam
(@forberLUFC) reported
@virginmedia hi, using the virgin TV go app on my laptop to watch BT sport and the audio is out of sync with the video and the video is jumpy. It’s always done this but put it down to poor wifi in the past but we’ve just upgraded to the fastest wifi we could get. Any suggestions?
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Captain Cooper
(@nigel670) reported
@virginmedia Went on your online Chat . They told me to ring , they did a check and agreed my internet that I pay £43 for wasn’t up to speed and need to Reboot, I’ve Rebooted it was great for 1/2 hr . Please feel free to use part of the £43 to pay someone to solve our issue .👍🏻