Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B92 and B90.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 12/26/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, Coventry, Royal Leamington Spa, Solihull, Walsall, Redditch, West Bromwich, Sutton Coldfield, Willenhall, Smethwick and Nuneaton.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomWednesbury Wi-fi
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • k1El_w Kiel (@k1El_w) reported from Birmingham, England

    @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

  • MariannexS Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England

    @virginmedia red button for the football not working again. @SkySports

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • _shannonC shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • jfrncs_ John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • shelleex5 Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

  • tarun65170952 tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • JMEden_97 James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • _shannonC shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @virginmedia They keep getting closed without a resolution

  • X_CRD_X CRD (@X_CRD_X) reported

    @virginmedia I am on my 5th call after your handlers continue to hang up! Come on where’s you customer service !

  • Reece1878 Reece (@Reece1878) reported

    @virginmedia customer service is non-existent

  • Reece1878 Reece (@Reece1878) reported

    @virginmedia can get to ****! Worse customer service about 🤯

  • vibera99 Vibera99 💙⭐️⭐️⭐️⭐️⭐️ (@vibera99) reported

    Trying to contact @virginmedia to book an engineer. It would be easier booking a flight to the moon. How hard do these people make it to contact them? A simple call back service would be good. Poor show.

  • Teabagtelboy Teabagtel 🦊 (@Teabagtelboy) reported

    @virginmedia I haven't been receiving the service I pay for for well over a year now! I am not paying more money for a service that was offered to me for a certain monthly price! Unbelievable!

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @virginmedia can u lot look into incorrect bills on here and help or not?

  • dizzy4b tara mcphee (@dizzy4b) reported

    @virginmedia The issue I have is they couldn’t remember, my issue is they called from the number on the account and all that was needed was a remote to the address on the account. My mother can not walk so how is she meant to turn channels over.

  • davidwatson07 david watson (@davidwatson07) reported

    So my current contract with @virginmedia is up soon, they can’t offer me a deal comparable with one I would get as a new customer. Anyone got any good recommendations for alternative suppliers? @MartinSLewis

  • melvynjames71 melvyn james (@melvynjames71) reported

    @virginmedia Be calling you asap our internet is awfully slow, you provide it. My kids alerted me to it via there complaints last night. It wasn't pretty lol.