Virgin Media Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Redditch, Smethwick, Walsall, Sutton Coldfield, Coventry, Nuneaton, Royal Leamington Spa and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Humour🌸
(@Humawhitehouse) reported
from
Royal Leamington Spa, England
@virginmedia hello! I recently bought a sim from you and on my account it’s not showing the deal I purchased. It’s showing 6GB rather than 36gb, which is why I bought it. I haven’t got the sim yet and I’ve been charge for August. Can someone help?
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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Nicola Beaumont
(@Nicola_Beau) reported
from
Royal Leamington Spa, England
@virginmedia Please help!!! 23 text messages and 5 unsuccessful attempts at calling you. I just need to get a query sorting out before I port my mobile over to you. Extremely frustrating experience so far.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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Doug Grant
(@Darkbluebaggie) reported
from
West Bromwich, England
@virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.
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Tom
(@Tom12956152) reported
from
Solihull, England
@virginmedia is there any connection issues In the Solihull area?
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice
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Brian Blackmore
(@blackmbn) reported
from
Coventry, England
Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Wilson
(@dawdy2004) reported
@virginmedia Still no response from you guys... no calls, no emails, nothing Customer service is absolutely horiffic!! Why am I even expecting something to be followed up?! Can you please send me details on how to escalate a complaint that has not be dealt with for 4 weeks.
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Saul Grist
(@Saul_Grist) reported
@virginmedia Let's hope that all customers get compensated for outage today
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Helen Peers (was Partridge)
(@Hpsaucy515) reported
Just going to add to the @virginmedia V53 error code issue x
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Sandy Whitton
(@sandywhitton) reported
@virginmedia Yes tv down in Somerset as well only have internet...
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The Pearson
(@WhatWouldCathDo) reported
@virginmedia PR1 down for TV, virgin site down, 1hr wait on the phone
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ColmAtown
(@atown_colm) reported
@virginmedia box not working. It was this morning. Code s102.
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Alison Millen
(@millen_alison) reported
@virginmedia Still down Virgin what's the update? G72
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Peter
(@peterken74) reported
@virginmedia are you having problems in NN17? can't access TV.
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Dan 🇬🇧
(@McElvisss) reported
@virginmedia Anyone else having problems with the wifi? No icons lit up on the box, but it’s definitely seems dodgy.
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.Jason Parry
(@jasonparry71) reported
Anybody else having virgin media problem's no TV channels but WiFi is working? @wrexham