Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Walsall, Redditch, Warwick, Coventry, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Nuneaton, Rowley Regis and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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Aaron Maddocks
(@BcfcMaddocks) reported
from
Birmingham, England
@virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Nick ☭
(@GoatApocalypse) reported
from
Birmingham, England
@virginmedia And the website seems to be down...
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing
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Davey Dug
(@Dug83) reported
from
West Bromwich, England
@virginmedia no tv or internet, what’s going on, charge a bomb then bang I’m left without services, 120 a month I pay for shit internet, 20 minutes holding time on the phone, JOKE
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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Michael Grahame-Dunn
(@MGDTWITWATCH) reported
from
Nuneaton, England
@virginmedia awful service and even worse customer service -
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia (2/2) But still I’d like to somehow register a formal complaint against whoever deemed it unnecessary to let me know of the original cancellation
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Steven Harris
(@Ste___H) reported
from
West Bromwich, England
@virginmedia Problems since Wednesday losing connection not a happy bunny
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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Sarah Duncombe
(@HelenD132) reported
from
West Bromwich, England
@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though
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Kayleigh
(@kayweee) reported
from
Birmingham, England
Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Roddy
(@danroddy) reported
@virginmedia Yes. I'm free now if that is possible. I'm cycling in France so network connectivity is difficult to predict... 😬
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Lydia Doyle
(@lydiadoyle113) reported
@virginmedia our dongle replacing the wifi which has not been delivered despite being ordered for 1st of MARCH is broken, 3 hours on the phone to you this morning passed on to different teams and back to the same one and no replacement, have had to cancel meetings at work
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Wandering Aeonghus #Ididntvotefortheliar
(@WAeonghus) reported
@virginmedia my wife used to have O2 and she found it pretty poor. Even removing our seldom used landlines wouldn't save us a lot, or so we were informed by your sales assistant.
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Wandering Aeonghus #Ididntvotefortheliar
(@WAeonghus) reported
@virginmedia Tbh, the TV channel deal was the only thing keeping us with virgin. The broadband is poor and I think we're better off with a supplier who can guarantee 4G coverage which Virgin has consistently failed to do. We have been with you for 16 years but no longer.
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Samantha Webber
(@samsambyrne) reported
@virginmedia Its been over 2 hours. Im not ringing as other have and been told their isnt an issue in the area.
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Steve B
(@stevetriner7) reported
@virginmedia We’re both out at work, so I don’t know if virgin called our landline again. Last nights call really shook us up. Nearly all calls in the night/ 4.00 am are very bad news. Wr thought they’d been a death. We don’t even need or want this 02 SIM card!
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Rob White
(@robwhite70) reported
@virginmedia 23/05/2022 00:42:7Warning!RCS Partial Service;CM-MAC=40:0d:10:61:64:cb;CMTS-MAC=00:01:5c:83:6c:56;CM-QOS=1.1;CM-VER=3.0; 22/05/2022 23:25:32criticalNo Ranging Response received - T3 time-out;CM-MAC=40:0d:10:61:64:cb;CMTS-MAC=00:01:5c:83:6c:56;CM-QOS=1.1;CM-VER=3.0;
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ella
(@ellaawright) reported
@virginmedia are a joke of a company!! I’m paying for a package where most of the channels are unavailable and now I’ve had a bill come through for a SIM card that isn’t even activated. Customer service are useless as always 👍🏻
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jamie caines
(@jamiecaines2) reported
@virginmedia why is your internet so bad 90 percent of the time in canford Heath area it’s a good job I’m with BT who’s internet is a lot better than yours.
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Sammie J Halley
(@SammieJHalley) reported
@virginmedia @MissLondon199 No area issues. Reset hub multiple times. Diagnostics showing hub 3 issues. Recommended factory reset. Dropping 20+ times a day. Working from home #nhs REALLY NEED HELP PLEASE!