Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Coventry, Walsall, Oldbury, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Redditch, Warwick, Royal Leamington Spa, Wednesbury, and Willenhall.

City	Problem Type	Report Time
Birmingham	Internet	13 hours ago
Birmingham	Internet	20 hours ago
Solihull	Internet	1 day ago
Coventry	Wi-fi	2 days ago
Birmingham	Total Blackout	3 days ago
Walsall	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Polly P (@paulinespelman) reported 2 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  Troy (@tr0y1291) reported 6 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 9 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Brian Cape (@BrianMCape) reported 13 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  W1NGNUT (@Rob_Hicks) reported 21 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  hayley chapman (@haychapperz) reported 23 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 24 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Rachael Barker (@rachmadmank) reported 26 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Colin Hunt (@HuntColin58) reported 28 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Gordé 🦩 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Bonna (@Phil_Bonna) reported 33 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Robin Johnson (@robintjohnson8) reported 40 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  Stu (@stuartc87) reported 43 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

• 
  Kiel (@k1El_w) reported 44 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Frugalista (@frugalista1) reported 45 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Stuart McCullagh (@stumccullagh) reported 45 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Jot Shoker (@jot_shoker) reported 51 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Evan Davis (@EvanD) reported 52 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elise (@elise_john85) reported 5 minutes ago

  My internet connection is through @virginmedia and has never been an issue before the merger

• 
  R-L21 (@FrankCBFearles1) reported 6 minutes ago

  @VirginMediaNews Virgin media government mouthpiece as bad as rte.

• 
  Lee Black (@leeb9972) reported 10 minutes ago

  @virginmedia DD4 , no broadband, red light on router, any issues you are aware of?

• 
  Cam (@Snickerboi95020) reported 16 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  M&M (@MZ2346441534028) reported 16 minutes ago

  @virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband

• 
  Addy (@iadnan9) reported 18 minutes ago

  @roisinecarr @virginmedia @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste

• 
  Lisa Cooper (@lisalulabelle75) reported 20 minutes ago

  @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 21 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  Shaun (@shauny67) reported 27 minutes ago

  @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

• 
  Paul Parkin (@kingoftheshed) reported 30 minutes ago

  @virginmedia This is pathetic now, the signal drops out every half hour. Not really sure what I’m paying for now.