Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91, B90 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Oldbury, Coventry, Birmingham, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Wednesbury, Nuneaton, Halesowen, Royal Leamington Spa, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
TV | |
| Oldbury |
TV | |
| Coventry |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Robin 🤘🏻
(@RobinB1971) reported
from
Solihull, England
@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.
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Daisy
(@s_birket) reported
from
Coventry, England
@virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Rachael Barker
(@rachmadmank) reported
from
Solihull, England
@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ramenatteryan
(@ramenatteryan) reported
@virginmedia Sorry about the delay I have noting is marked as broken and the issue is still occurring
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Lauren
(@lollythemonkey) reported
@virginmedia helloooo?!?!? I'm still having issues!! Please contact me
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kasthamandap
(@shubhes) reported
@virginmedia This has been as issue since Wednesday night...I have been trying to get hold of someone ...now talking to a bot? And expecting a call back within 4 hrs....🙄🙄🙄🙄🙄🙄🙄🙄🙄
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Pluto
(@iPlutohs) reported
@virginmedia There's no faults in the area but it's been absolutely terrible for the last week, I did send in a complaint about the issue and would actually love to work with people who are willing to help. Is there anyway you can send an engineer out to see if there's an issue?
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Pluto
(@iPlutohs) reported
@virginmedia I want to be able to speak to an agent on the phone about the issue. I've port forwarded, reset my router many times and many other possible fixes. My latency is still an issue, my connection itself is okay but the latency is broken.
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Hannah Gillett
(@HannahGillett91) reported
@virginmedia trying to cancel broadband as moved house and now paying for two packages. On hold for over an hour and then you hung up. About to cancel my direct debit. Please advise how I can cancel one of my packages.
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia please help distressed customer regarding constant landline calls from scammers with 0161 numbers
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Matt Burr
(@RailEngr) reported
@PrimeVideo having issue whilst trying to stream through the @virginmedia STB, app appears to working, internet working fine. Either a movie or TV show. Know of any issues?
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Dan 🏴
(@danieljaws93) reported
@virginmedia Senior manager was going to get in touch within 5 working days. That was 28th November. Complaint C-2511202003.
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I gordon
(@Igordon20) reported
@virginmedia @markgoldbridge @lawrence_bury Same here with internet. Appalling service from Virgin media. Left me on hold for hours, NOBODY CAN update an address ( rocket science), installation supposed to be today, rescheduled for a.month!!! What a joke of a company