Virgin Media

Virgin Media Outage Report in Solihull, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 02/09/2026 17:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Coventry, Royal Leamington Spa, West Bromwich, Walsall, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham E-mail
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • organised Shay (@organised) reported from Coventry, England

    Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

  • Jonesy2310 Chris Jones (@Jonesy2310) reported from Birmingham, England

    @virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though

  • JohnBroadbent3 JohnB (@JohnBroadbent3) reported from Birmingham, England

    @virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.

  • chadlymasterson Chad Masters (@chadlymasterson) reported from Birmingham, England

    @virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!

  • james_h_kerr James Kerr (@james_h_kerr) reported from Studley, England

    @KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

  • JohnBroadbent3 JohnB (@JohnBroadbent3) reported from Birmingham, England

    @virginmedia @vmbusiness What's the betting VM blame covid for pathetic support

  • blaster1966 blaster66 (@blaster1966) reported from West Bromwich, England

    @virginmedia All OK now but didn't have any service for 12 hours

  • SwannTara Tara-Louise Swann (@SwannTara) reported from Birmingham, England

    @virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !

  • Mylesahead Mick Sharry Esq. (@Mylesahead) reported from Coventry, England

    @virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?

  • chadlymasterson Chad Masters (@chadlymasterson) reported from Birmingham, England

    @virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?

  • SimonRyan2 Simon Ryan (@SimonRyan2) reported from Coventry, England

    @MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin

  • chadlymasterson Chad Masters (@chadlymasterson) reported from Birmingham, England

    @virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly

  • andyjuk Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

  • stevejones88 Steven 'STIG' Jones (@stevejones88) reported from Birmingham, England

    @virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks

  • shannxnj Shannon Johnson (@shannxnj) reported from Birmingham, England

    Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia Nokia 2.3 isn't on the drop-down box

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported from Birmingham, England

    Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nerdfish Exfoliated Idiot (@nerdfish) reported

    @virginmedia I've lost hours of my day trying to solve the Lament configuration that is your phone system, then hours on hold, and still no solution.

  • Connor241298 Connor McGee (@Connor241298) reported

    @virginmedia happy to put the prices up again but my internet is in the worst shape it’s ever been in 🤨🤨

  • nerdfish Exfoliated Idiot (@nerdfish) reported

    @virginmedia We have. 4 times. Tuesday we were told it would take 4 hours to reconnect. Wednesday we were told 24 hours. Today your customer service manager HUNG UP ON ME without giving an answer. Jesus H Chris, what does a girl have to do to get the essential service she PAID FOR??

  • 05locket tom lockett (@05locket) reported

    @virginmedia hi virgin. I can get the ultimate volt… but without the sim card as I’m already with @o2 as well…and it’d cost me more than buying the whole bundle. I’ve been a customer 5 years and I’m getting shafted because I’m with both. Shocking.

  • sjbarr500 🆂🆃🆄🅰🆁🆃 (@sjbarr500) reported

    @virginmedia Tried getting details from the virgin site but the website is refusing to reveal or load...pretty poor all round. Glad their Twitter service is functioning...almost

  • ItsClareBitches ✿.。:.* 𝒞𝓁𝒶𝓇𝑒 *.:。.✿ (@ItsClareBitches) reported

    @virginmedia why can’t I cancel an engineer appoint online or by phone? When I click to talk to someone it says page can’t be found. Can’t use the live chat in app either

  • ShirleyAFMT Shirley (@ShirleyAFMT) reported

    @virginmedia I would like to speak to a manager as was promised as I need to be assured that should there be a future issue, my mum will be supported so we know if to continue with the service through Virgin

  • Gwallacee George (@Gwallacee) reported

    @virginmedia I am utterly shocked with your service. It has now been 3 weeks without Wi-Fi, despite promising this would be resolved within 5 days. Family members still cannot complete their jobs working from home. I would advise anyone to avoid using Virgin at all costs.

  • GironaExpat DPS (@GironaExpat) reported

    @CheetsS18 @virginmedia This is what happens when you take down your decs before the 6th Jan, all bad luck and woe for the Cheets family this year. Stick to tradition and old wives tales, I say (as I cure my sore arm with these leaches)

  • Gwallacee George (@Gwallacee) reported

    @virginmedia I am utterly shocked with your service. It has now been 3 weeks without Wi-Fi, despite promising this would be resolved within 5 days. Family members still cannot work from home!! I would advise anyone to avoid using Virgin Media at all costs #virginmedia #complaint