Virgin Media

Virgin Media Outage Report in Solihull, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 09/17/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Coventry, West Bromwich, Royal Leamington Spa, Redditch, Kenilworth, Sutton Coldfield, Nuneaton, Willenhall, Astwood Bank, Warwick, Walsall, Wednesbury and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomBirmingham Wi-fi
United KingdomCoventry Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England

    @virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.

  • pasty_pete Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time

  • b1gpat Pat Ryan (@b1gpat) reported from Nuneaton, England

    @virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • LiteBoxA Litebox Architecture (@LiteBoxA) reported from Nuneaton, England

    @virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??

  • b1gpat Pat Ryan (@b1gpat) reported from Nuneaton, England

    @virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England

    @virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

  • whatsyourtwitta AM. (@whatsyourtwitta) reported from Birmingham, England

    Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Birmingham, England

    @virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • anna_newbold AnnaBluez 🌧 (@anna_newbold) reported from Birmingham, England

    @virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    @virginmedia Why are many customers complaining of loss of services? Can I safely assume that this company is either collapsing or don't have the resources to fix them.

  • demonbaz666 bazza baz (@demonbaz666) reported

    @Nadeem74159629 @virginmedia Yep terrible

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    @PeeWee599 @virginmedia "Why are @virginmedia so dogshit, customer service is a joke, the internet connection is a joke...." Oh dear! is it possible they are sinking? Latest accounts show grim reading

  • ali_attalla 3lawe (@ali_attalla) reported

    My Daily #**** @virginmedia tweet. Thank you for the bullshit experienced I've received from you in the last 5 months!! Bad/No internet, rude customer service, lies everytime I call.

  • safcbeefykeefy Keith Turner (@safcbeefykeefy) reported

    @virginmedia hi there having issues with virgin tv where a horizontal line is running across the bottom of the screen, this is on live tv and recordings. If i switch to xbox, firestick, smart tv or nintendo switch there is no lines. Its only happening on virgin tv. Any ideas???

  • chappra1 Marp1 (@chappra1) reported

    @virginmedia No they simply said nothing more can be done at the moment. Having been a customer for over 8 years or more it has come to the stage of getting costs from Sky.

  • TempsII Temps (@TempsII) reported

    @SpncerThaAngel @virginmedia I agree fix ur service

  • Ben17922033 Ben (@Ben17922033) reported

    @virginmedia are the worst company on earth for internet. Called you over 10 times this week because you keep delaying my installation..... it’s now obvious you won’t make the 31st, hang up when transferring my call, no calls back, no accountability or anyone who seems to care?

  • G8XZD_TV Ian G8XZD (@G8XZD_TV) reported

    @virginmedia Despite what it says on your website you are still hassling for equipment return. We are still isolating and can’t get to a collect + office. It was supposed to be picked up but this was cancelled. Please help. Thanks.

  • DannyWatson1986 Danny Watson (@DannyWatson1986) reported

    @virginmedia I've got an open complaint yet no one seems to want to call me back to help resolve the issue. when I call everyone just says someone will call you back. its nearly been a week since the issue started and I'm not getting anywhere!!!