Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 02/05/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, West Bromwich, Coventry, Oldbury, Walsall, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Nuneaton, Redditch, Smethwick and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England

    @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

  • pinkz_afc Pinkz (@pinkz_afc) reported from Coventry, England

    @virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.

  • jamesbrown39 James DR Brown (@jamesbrown39) reported from Warwickshire, England

    @virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.

  • AaronAlluyn Aaron (@AaronAlluyn) reported from Birmingham, England

    @virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..

  • jamesbrown39 James DR Brown (@jamesbrown39) reported from Warwickshire, England

    @Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • AndrewSellars79 Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England

    @virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia

  • Neil982 Neil A (@Neil982) reported from Birmingham, England

    @virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lincoll67 Linda Collett (@lincoll67) reported

    @virginmedia My last conversation was around 2 pm with Savin who told me that he'd passed on details of the issue with the 360 box to the correct team & that that team would be working on it to get it sorted today & would call me back on my mobile.

  • johnwgiven John Given (@johnwgiven) reported

    @virginhelp absolutely nothing but problems since I moved to Virgin media from Sky, I'm constantly having to phone up and get some idiot on the other line who doesn't have any incline to help me, both my wife and myself work from home and can't even get a stable connection! 🤬

  • sally_marquiss Sally Marquiss (@sally_marquiss) reported

    @virginmedia Or you could have saved me some time and just said no refunds are given for loss of TV service.

  • footyfanscot Football fan (@footyfanscot) reported

    Why do @virginmedia bother to advertise when their customer service clearly shows they don’t want new business?

  • ellisw90 Ellis (@ellisw90) reported

    @virginmedia Yes. Managed to get back online tonight, but who knows how long it’ll last. We are getting terrible black spots in our relatively small house!

  • busyyeah Nick Chown (@busyyeah) reported

    @virginmedia We have not had any response. Is there an issue with the HD channels??

  • 291jwc Jimmy Carstairs💙 (@291jwc) reported

    @virginmedia No there isn’t and it keeps happening.She lives on her own and I very much relies on her land line. Last time it happened it took about 4 engineer visits to fix.

  • LeeRussell40 Lee Russell (@LeeRussell40) reported

    @virginmedia Is there any reason why my TV service has gone again?? Funny enough I cannot speak to anyone about this

  • b67dazza B67 dazza (@b67dazza) reported

    @virginmedia Did not expect a reply once I pointed out that you bend over backwards for new customers buy do your best to shaft loyal ones , and shafting is the only effort you put into your customer service towards me

  • LeeRussell40 Lee Russell (@LeeRussell40) reported

    @virginmedia Yes I have.....as I expressed last time it went down only 2 months ago, your customer service is the very worse I have ever experienced and I cannot wait for my contract to finish