Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Redditch, Walsall, Willenhall, Solihull, Coventry, Nuneaton, Rowley Regis, Warwick, Halesowen, Sutton Coldfield, Royal Leamington Spa and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| West Bromwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
-
Craig Gibbons
(@gibbons_craig93) reported
from
West Bromwich, England
@virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍
-
Body Mania Ltd
(@bodymanialtd) reported
from
Birmingham, England
@vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!
-
Will Riley
(@troublewithdata) reported
from
Solihull, England
@virginmedia your internet once again down in Solihull
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media is down yet a-*******- gain. I'm off to bed.
-
𓃮 AQO
(@abdulosman84) reported
from
Birmingham, England
@virginmedia fix up! You killing my vibe.
-
Isa #StayHomeSaveLives
(@isamutlib) reported
from
Birmingham, England
It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.
-
Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
-
Amy Morton
(@amesmorton48) reported
from
Birmingham, England
Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.
-
Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved
-
Ashley Brian Wright (Starz)
(@MrAStarz) reported
from
Birmingham, England
@virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬
-
Marian Rist
(@chillaxed1) reported
from
Birmingham, England
@virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!
-
anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.
-
Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!
-
Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
-
Rob Summerfield
(@RobSummerfield1) reported
from
Coventry, England
Surely Richard Branson will personally compensate everyone let down by Virgin Media today. After all, he’s a big believer in bailouts.
-
Will Riley
(@troublewithdata) reported
from
Solihull, England
@virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!
-
Andrew Murphy
(@a_murphyyy) reported
from
Birmingham, England
virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia
-
Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Douglas
(@IanDouglas) reported
So you can’t cancel Virgin Media without phoning them, and their phone lines have been down so you can’t phone them. Harrumph.
-
Jay Habera
(@Evohab) reported
@virginmedia Hi John, unfortunately the issue has not been fixed as no one can put me through to UK Retentions, I just keep getting call centres abroad ( so I would be grateful if they could call me directly )
-
Emily
(@emjandrew) reported
@virginmedia You’ve had high call volumes since before Christmas. @richardbranson surely can afford to employ more people to stop paying customers from having to spend hours of their day failing to sort out issues that should have been dealt with after the first contact. No accountability.
-
Huggybearcat
(@huggybearcat) reported
@virginmedia you want to put my bill up from £99 to £147.50 and so far I have been waiting for 24hrs on online chats trying to sort it. Your phone lines are down until 1600hrs. Shocking. Customer for 26 yrs. Going elsewhere.
-
Tracey 💙
(@TraceyWaby) reported
@virginmedia Chance be fine thing, sit phone for over 4hrs numerous times only for phone to go dead, worst customer service ever known so bill me as its never worked you dont reply emails nothing !
-
tracey reid
(@trrd) reported
@virginmedia i need help. Cannot find an email address and unable to call. Please respond
-
JULIA BENNET
(@juliafbennet) reported
@virginmedia Of course but why do I have to have a landline and mobile from you that I never use? Why can't I just have broadband?
-
Emma kennedy
(@EmmaWalks) reported
@virginmedia Is this a ploy to keep unhappy customers with Virgin? Make it impossible for them to cancel their package?
-
Ed Emmott
(@edemmott) reported
Workmen messing with cables on the street and now our @virginmedia is down… technician booked for tomorrow, hope they’ll be able to fix…
-
BEER FROM THE WOOD ®
(@bftwni) reported
@virginmedia Tried to contact earlier - advised to try after 2pm Then advised to contact after 4pm This is still a service/systems issue? Thanks