Virgin Media

Virgin Media Outage Report in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Solihull come from postal codes B91.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/18/2025 14:55

March 18: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Nuneaton, Smethwick, Sutton Coldfield, West Bromwich, Solihull, Coventry, Royal Leamington Spa, Oldbury, Wednesbury, Warwick, Bromsgrove and Kenilworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though

  • MGDTWITWATCH Michael Grahame-Dunn (@MGDTWITWATCH) reported from Nuneaton, England

    @virginmedia awful service and even worse customer service -

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.

  • HelenD132 Sarah Duncombe (@HelenD132) reported from West Bromwich, England

    @virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia

  • Dug83 Davey Dug (@Dug83) reported from West Bromwich, England

    @virginmedia no tv or internet, what’s going on, charge a bomb then bang I’m left without services, 120 a month I pay for shit internet, 20 minutes holding time on the phone, JOKE

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly

  • BcfcMaddocks Aaron Maddocks (@BcfcMaddocks) reported from Birmingham, England

    @virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    And virgin is down again I’m sure this happens monthly...@virginmedia

  • Schoey08 Pete Schofield (@Schoey08) reported from Coventry, England

    @virginmedia yep that’s right Virgin Media not working again. Seriously what am I paying for

  • JillyBrum Jillybrum (@JillyBrum) reported from Birmingham, England

    @virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.

  • kayweee Kayleigh (@kayweee) reported from Birmingham, England

    Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia

  • Ste___H Steven Harris (@Ste___H) reported from West Bromwich, England

    @virginmedia Problems since Wednesday losing connection not a happy bunny

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.

  • admcdermott Adam McDermott (@admcdermott) reported from Dorridge, England

    @virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adamapperley Apples (@adamapperley) reported

    @virginmedia your website is a nightmare. I'm logged in. Contact us > Moving home, why not sign in? Back to main profile/bill page. STUPID. I've already told you I'm leaving but no confirmation. Can't speak to you now to confirm. When is the box arriving to return equipment?

  • Parkesy1701 Sonic Death Monkey (@Parkesy1701) reported

    @virginmedia Our issue though, is poor upload speed on 1gb package, we are getting 1-4mbps when suggested speed should be 50mbps

  • CloopR Chloë (@CloopR) reported

    @itscoxxy @virginmedia Oh god, I don’t want to be the bearer of bad news 😭 I have a text number I’ve been contacting them with, if that’s any good? I’ve found it to be the only way to get in touch with them that gets a response!

  • t77nge Ange (@t77nge) reported

    @virginmedia It's come back on now, but it's a real inconvenience, especially as it's not the first time it's happened, I'm still waiting on a reply from my complaint last year when we had a total of 5 days of outage, seems I'm being ignored.

  • benccclarke Ben Clarke (@benccclarke) reported

    @virginmedia All sorted thanks! But your customer service advisors really need to learn to not hang up the phone when you say to them the price they offer is cheaper on the website so you’re going to go elsewhere. Also saying that the price shouldn’t “matter” that much with a small difference

  • sotonwhitbread Cllr Lee Whitbread (@sotonwhitbread) reported

    Any idea what’s going on with @virginmedia broadband services in the west of Southampton? I’ve had frequent connectivity issues. I know @toobbroadband are digging up lots of roads locally. Could this be causing the problem?

  • gwfvrowell Garry Voss (@gwfvrowell) reported

    @virginmedia The round trip latency speed is all over the place, my workplace IT team pinged my IP address and said I'm suffering from latency jitters whereby the signal constantly drops out which is why my Teams calls are indecipherable and the picture keeps freezing whist working from home

  • GDog1995 BillNyeTheScienceGuy (@GDog1995) reported

    @virginmedia need help with virgin bet any help?

  • Suggy23 Tom Sugden (@Suggy23) reported

    @virginmedia Yeah so I got the engineer sorted but I’m now having issues with my speed. What should I be getting on m200 over a wired connection?

  • Lisa09783698 Lisa (@Lisa09783698) reported

    @virginmedia Thank you for your assistance. Someone has now called me back and accepted my security details originally supplied ?? I believe the matter will now been sorted. Sometimes an element of common sense needs to be applied in the name of good customer service and problem resolution.