Virgin Media Outage Report in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Redditch, Warwick, Coventry, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	5 hours ago
Birmingham	Wi-fi	6 hours ago
West Bromwich	Internet	20 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 5 minutes ago from Solihull, England

  Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?

• 
  🦁Michael Wyant 🦁 (@WyantWyant) reported 5 minutes ago from Atherstone, England

  @virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her

• 
  Angela Horton (@angelalhorton) reported 5 minutes ago from Birmingham, England

  @UK_Jenny @virginmedia Dreadful service!

• 
  Shajidur Rahman (@ShazRahman30) reported 6 minutes ago from Birmingham, England

  Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

• 
  SueD (@SusanDaisley) reported 10 minutes ago from Birmingham, England

  @virginmedia No internet in B38. Any problems?

• 
  Mr Smith (@smithy653) reported 12 minutes ago from Birmingham, England

  @virginmedia I have says no issues but it’s intermittent

• 
  Mark Hughes (@hughesagoodboy) reported 17 minutes ago from Birmingham, England

  Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia

• 
  Humour🌸 (@Humawhitehouse) reported 21 minutes ago from Royal Leamington Spa, England

  @virginmedia hello! I recently bought a sim from you and on my account it’s not showing the deal I purchased. It’s showing 6GB rather than 36gb, which is why I bought it. I haven’t got the sim yet and I’ve been charge for August. Can someone help?

• 
  Emily Davies (@Mindful_Chat) reported 24 minutes ago from Birmingham, England

  @virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)

• 
  Shajidur Rahman (@ShazRahman30) reported 25 minutes ago from Birmingham, England

  After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

• 
  Jonathan Andrew Ward (@jaward916) reported 33 minutes ago from West Bromwich, England

  Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.

• 
  Craig (@cra1gs) reported 34 minutes ago from Birmingham, England

  @virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.

• 
  rachel manning (@rachel_manning1) reported 35 minutes ago from Solihull, England

  @virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?

• 
  VOODOO 🇬🇧 (@Ciaran_Beatty) reported 39 minutes ago from Coventry, England

  @virginmedia internet has gone down again when will this be fixed ??

• 
  *KP* (@KarenPerry7) reported 40 minutes ago from Willenhall, England

  @Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!

• 
  james avfc (@jamesgrvilla) reported 44 minutes ago from Birmingham, England

  Oh what a surprise @virginmedia is down again 😡

• 
  Mr Smith (@smithy653) reported 50 minutes ago from Birmingham, England

  @virginmedia It says no known issue but the faults intermittent

• 
  julianbarnes (@julsbarnes) reported 54 minutes ago from Birmingham, England

  @virginmedia Your broadband is down in B139YN....any idea when it will be back up?

• 
  Neil T (@Neil982) reported 56 minutes ago from Willenhall, England

  @virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.

• 
  Ian Aspley (@idaspley) reported 58 minutes ago from Halesowen, England

  @virginmedia hi how do I order a new remote control mines not working and I have replaced batteries

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M ✝️🛶 (@Outspokenalso) reported 4 minutes ago

  @virginmedia @Gaming_kate Fair enough but your comms are dreadful. I lost connectivity just before 0800 couldn’t contact anybody at Virgin and no announcement to state major issue. Down detector does a better job

• 
  Martin Elcoate (@MElcoate) reported 5 minutes ago from Topsham, England

  It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.

• 
  Matt (@TheDogFather96) reported 7 minutes ago

  Love it when you pay a load of money for better Internet speeds and you get nothing as @virginmedia is down across Devon.

• 
  Annie Southerst (@ASoutherst) reported 14 minutes ago

  Appalling service from @virginmedia . Christmas 2 weeks disruption, Then Easter then now. Can’t speak to anyone. Same for neighbours.

• 
  Richard Aston (@Randombeats) reported 16 minutes ago

  @virginmedia Hi what's the fix estimate on this? Thanks Richard

• 
  Kirsty Evans (@KirstyEvans1208) reported 18 minutes ago

  @ThatPhilBretGuy @virginmedia I think most of South West is down 😩

• 
  Rich (@richgold1972) reported 20 minutes ago

  @virginmedia any chance of an update when you'll fix the broadband in the south west!?? Your comms is awful. No point in having service status page that doesn't work don't you think? #ironic

• 
  Connie (@ConnieTyy) reported 21 minutes ago

  @virginmedia internet down in PL9 - please confirm you're fixing this and eta of fix

• 
  Dan (@thedanspain) reported 25 minutes ago

  @virginmedia This was via WiFi and sadly not the first time. I also use sky Go which is perfect picture quality. Any other streaming service is fine, Netflix 4K, prime, anything but virgin tv go. Can I get some answers as to why your service is so below standard compared to others?

• 
  Paul (@jonesy73) reported 28 minutes ago from Plymouth, England

  @virginmedia Is the broadband not working in Plymouth?