1. Home
  2. Companies
  3. Virgin Media
  4. Solihull
Virgin Media

Virgin Media outages and service status in Solihull, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Solihull, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 18, 4:54 AM GMT+1.
  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 9% Total Blackout (9%)
  • 7% E-mail (7%)
  • 6% TV (6%)
  • 2% Phone (2%)

The latest reports from users having issues in Solihull come from postal codes B91 and B92 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Coventry, Solihull, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Sutton Coldfield, Warwick, Rowley Regis, and Oldbury.

CityProblem TypeReport Time
Birmingham Wi-fi 28 minutes ago
Birmingham Wi-fi 3 hours ago
Birmingham Total Blackout 4 hours ago
Walsall Internet 19 hours ago
Birmingham E-mail 21 hours ago
Birmingham Total Blackout 1 day ago

Nearby cities with recent reports

Birmingham

22 recent signals

28 minutes ago
Walsall

2 recent signals

19 hours ago
Coventry

2 recent signals

4 days ago
Redditch

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • s_birket
    Daisy (@s_birket) reported from Coventry, England

    @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

  • jenkin99
    jen (@jenkin99) reported from Birmingham, England

    @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • HenleyStatic
    Stuart Henley (@HenleyStatic) reported from Halesowen, England

    @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

  • frugalista1
    Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

  • iaacctvuk
    IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • simonevans1973
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported from Birmingham, England

    @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • BrianMCape
    Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

  • haychapperz
    hayley chapman (@haychapperz) reported from Birmingham, England

    @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

  • MrsDont09
    helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • kevmaslin
    Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • charlwalden
    𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England

    @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

  • richardcbishop
    Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TAFKAB2
    BoomPlatang💀 (@TAFKAB2) reported

    @DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.

  • Ruislip33
    Johnny A (@Ruislip33) reported

    @christofflennon If you download sky sports app and then select watch, then login with Virgin Media option at bottom of the page it works that way

  • Oldy7519
    Gamer75𝕏 (@Oldy7519) reported

    @virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.

  • GothGuyGamer
    Gothguy (@GothGuyGamer) reported

    @saltyy_savage @virginmedia i love virgin, but unfortunately when they go wrong, their customer service sucks ***

  • glentfc27
    Neil Skivington (@glentfc27) reported

    @virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.

  • IainSankey
    Iain Sankey (@IainSankey) reported

    @TWO_Librans @virginmedia Yes, I am aware of the cancellation period, but it's a cheek, really. The problem with my landline was that I got constant nuisance calls on it all day long. I'd kept it for a few elderly relatives' sake, but they've all departed now, so I've disconnected it.

  • PD1_8_8_2
    PD1882 (@PD1_8_8_2) reported

    @JohnDuncombe4 @virginmedia I find their Internet service great, the TV service has always been sub par, should just switch the tv to Sky and be done with it 🙄

  • ChrisCoopsSport
    Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported

    Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

  • keetsstweets
    keets (@keetsstweets) reported

    virgin media wifi been down all effin day