Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B92 and B90.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 12/28/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Halesowen, Oldbury, Wednesbury, Coventry, Royal Leamington Spa, Solihull, Walsall, Redditch, West Bromwich, Willenhall, Smethwick and Nuneaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomSutton Coldfield TV
United KingdomHalesowen Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone

  • WoodcoteEwan Ewan Davis (@WoodcoteEwan) reported from Royal Leamington Spa, England

    @vmbusiness you seem to have a major outage but I can find a status page with information on your website

  • jamies144 J (@jamies144) reported from Birmingham, England

    @virginmedia That it can not login.

  • SJV1957 Steve Valentine (@SJV1957) reported from Warwickshire, England

    @virginmedia you are next to useless. Broadband playing up all day and virtually unusable - phone up and when eventually get through to someone, they say they will do some checks, put me on hold and then after 15 minutes hang up! Pathetic

  • rtaylorr10 Ryan Taylor (@rtaylorr10) reported from Coventry, England

    @virginmedia woke up with no wifi connection and when I tried to connect it back on settings, it said incorrect password. Don’t know what happen, last night was working just fine. Anyone had the same experience, would appreciate any help.

  • Lbacollections Laura-Jayne Brushett (@Lbacollections) reported from Birmingham, England

    @SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Hi, no reply, no email, please can I have a complaint number

  • MidWorldMo ooom (@MidWorldMo) reported from West Bromwich, England

    @SammyDamage Virgin media are an expensive shit show of a service I just want a 'strong and stable' WiFi signal in my bedroom. (See what I did there 😝)

  • dperkins84 Daniel (@dperkins84) reported from Coventry, England

    @virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be

  • glynn_lauren Lauren Glynn (@glynn_lauren) reported from Birmingham, England

    @virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫

  • zcobb Stephen "Coventry" Cobb (@zcobb) reported from Coventry, England

    @virginmedia The service has dropped out several times and is out now. There are no reported outages for our post code and when I run your test it finds no fault. I’m resting on a wired Ethernet connection so it’s not the WiFi.

  • mo4g_777 mo4g (@mo4g_777) reported from Birmingham, England

    @virginmedia services for broadband once again not working B42,

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint

  • zcobb Stephen "Coventry" Cobb (@zcobb) reported from Coventry, England

    @virginmedia Internet out again at 21:54, the fifth or sixth outage since 19:50. Going to call it a night and go read a book. Hope fully better luck with this whole inter webs thing tomorrow. So glad the country is not pinning its hopes on digital technology.

  • grimm_karl Grimm (@grimm_karl) reported from Birmingham, England

    @virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaggieGellersjo Maggie Gellersjö (@MaggieGellersjo) reported

    @virginmedia @Benpem1 The service team won’t do anything. Different provider will be a better option

  • NatalieMarshman Natalie Marshman (@NatalieMarshman) reported

    @virginmedia We have an intermittent service and they were calling to get this fixed. They were advised to call us by you guys apparently. I had been on the chat - not getting anywhere I might add, to get a booster.

  • kingofthe6509 mark hill (@kingofthe6509) reported

    @virginmedia The WhatsApp service that I messaged 2 days ago and still no reply that WhatsApp

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia Which had meant I have had to miss work. 4. The problem was that I ordered internet with you on Tuesday, I was told it may arrive today, but I didn’t receive an email confirming so I called up to see what was happening. This is where the passing around began. I then was in touch

  • LiLbobroken salon🕊 (@LiLbobroken) reported

    @virginmedia Says you can’t find any issues

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia 1. I have been on the phone all day passed to department to department having to go through the problem multiple times, and yet here I am doing it again 2. I have spend money calling you for me to just get passed around. 3. I have spent time being passed around departments which

  • NatalieMarshman Natalie Marshman (@NatalieMarshman) reported

    @virginmedia We have tv with sky but internet & phone with u. They were asking me to download an app called team reviewer quick support.

  • MaggieGellersjo Maggie Gellersjö (@MaggieGellersjo) reported

    @Benpem1 @virginmedia I’ve had no internet for 2 days now. VM slow to fix it, easiest an engineer can come out is Monday, so at least another 2 days without internet. Absolutely appalling service.

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @virginmedia I'm talking to one of your team who I hope can sort this. I'm shocked how badly you treat elderly and venerable customers. I think the guy on the phone was embarrassed how this can happen. It's just wrong plain and simple.

  • NFGmart martyn notman (@NFGmart) reported

    45 minute arguement with virgin media over why im paying double the price for the basic service.