Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Coventry, Oldbury, Royal Leamington Spa, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Warwick, Wednesbury, and Willenhall.

City	Problem Type	Report Time
Birmingham	TV	9 hours ago
Birmingham	TV	15 hours ago
Birmingham	Internet	16 hours ago
Birmingham	Phone	17 hours ago
Birmingham	Internet	1 day ago
Birmingham	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 10 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Beard Punk (@BeardPunk) reported 10 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 12 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Beard Punk (@BeardPunk) reported 13 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Brian Cape (@BrianMCape) reported 16 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Mathew (@all_day_) reported 21 minutes ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Alex Barker (@amancalledalex) reported 22 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Brian Cape (@BrianMCape) reported 24 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 25 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Colin Hunt (@HuntColin58) reported 29 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Yvonne 💙 (@Momrocks50) reported 30 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Brian Cape (@BrianMCape) reported 34 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Stephen Bennett (@Stephen12857059) reported 37 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Beard Punk (@BeardPunk) reported 49 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 54 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  shanny C 🌹 (@_shannonC) reported 59 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  ch Saqib (@saqibsvideos) reported 59 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Scott badham (@scbadham) reported 60 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Turner (@st07pat) reported 1 minute ago

  @virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail

• 
  entrustTMF (@entrustTMF) reported 2 minutes ago

  Day 4 of poor followed by NO broadband service from good old @virginmedia. Fix now predicted to be by 29/4/26😡 Worryingly, none of their previous predictions have proved accurate Shocking and unacceptable performance #GetItSorted

• 
  Ariel Online (@justarieldotcom) reported 3 minutes ago

  @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔

• 
  Martinayres65@outloo (@Martinayres65o1) reported 6 minutes ago

  @virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP

• 
  AM (@itsmeitsmeandy) reported 10 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  BH (@Welshyyyyy) reported 12 minutes ago

  @keithapearson @virginmedia Couldn't agree more, awful company to deal with

• 
  JJ (@johnjoeoregan) reported 13 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  Jobert Evans (@JobertEvans11) reported 15 minutes ago

  @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English

• 
  Eufeion / Axel Gear ⭐️ (Official) (@Eufeion) reported 16 minutes ago

  @virginmedia My Internet went out last night & the status page said it was out in my area. I got an update text this morning saying the issue had been logged and then right after that it had been fixed, however the status page still says it’s down and I have no Internet

• 
  vimto girl 2 (@fffoceania) reported 18 minutes ago

  Virgin media guy had to come in my room he probably thinks im a smelly stupid loser which I am