Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B90.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 11/24/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, West Bromwich, Royal Leamington Spa, Solihull, Walsall, Willenhall, Redditch, Smethwick, Sutton Coldfield, Coventry, Nuneaton and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia That service is useless it makes up things that isn’t the question I ask

  • Ryan_Parfrey Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England

    @virginmedia still no response to my complaint a month ago

  • Ryan_Parfrey Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England

    @virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    @virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!

  • Ryan_Parfrey Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England

    @virginmedia Still no reply to my complaint

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract

  • HelenAbdullah08 💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England

    @virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse

  • Ryan_Parfrey Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England

    @virginmedia still no reply to my complaint from 18th November. Great service

  • 8a1rd gary baird (@8a1rd) reported from Whitnash, England

    @virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @virginmedia 😱 a 100mb internet, TV and phone service that works.

  • Ryan_Parfrey Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England

    @virginmedia still no reply to my complaint!! 1 whole month ago

  • alexlowe95 Alex Lowe (@alexlowe95) reported from Birmingham, England

    @virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?

  • Ade1701 Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!

  • roachie1969 Jeff Roach (@roachie1969) reported from Solihull, England

    @virginmedia what are the customer service hours at the moment?

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia Internet for the past 3 days has been absolutely awful!

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported from Birmingham, England

    @virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ventureIT ventureIT (@ventureIT) reported

    @virginmedia Its still not resolved and has been down all day today.

  • Tgay24866907 T-gay (@Tgay24866907) reported

    @virginmedia The WiFi is just showing a white line. Now flashing green or anything. I’m still haven’t trouble getting into my game. It’s been 3 days now.

  • kayleigh581 nicole (@kayleigh581) reported

    @virginmedia Why can we not request a new tv box ? Ours is 9 years old and seriously outdated ! Virgin raises their prices and we get crap service for it

  • MacsgirlPam Saltygal (@MacsgirlPam) reported

    @LeePartridge16 @virginmedia Why did Virgin cancel their contract Lee?

  • BennyHall17 Benny Hall (@BennyHall17) reported

    @virginmedia Think we may need a new TiVo main router hub and also the TiVo tv hub we have downstairs that replaced our old one can’t get a good signal most of the time. Every 3-4 days we have to reboot the router hub as connection keeps dropping and daily at 11pm to 1am wifi drops

  • missgiggles1984 Caroline Harmer (@missgiggles1984) reported

    @virginmedia ….. shocking service! I have just asked to speak with someone else as your customer service assistant was not helping and she told me to speak to myself and hung up! Disgusting service

  • Beasty177 Shane (@Beasty177) reported

    @virginmedia Hi, I had your gig1 internet installed today and I'm haveing trouble with the wifi signal to some of the bedrooms. Do you offer boosters or anything to help with it?

  • JamesTweedle James Tweedle (@JamesTweedle) reported

    @ChristianTurto5 @virginmedia @macavanagh KT / TW postcode area. I've also heard a few providers had issues as well as some online sites. So no idea what could have happened somewhere to cause such big issues. Not spotty at all now for me seems to be flawless now.

  • stanwowi stanwowi 💙 🏴󠁧󠁢󠁥󠁮󠁧󠁿 #ADHD 🐿 (@stanwowi) reported

    @virginmedia I kept getting cut off: Cold transferred to Retentions Team, call drops out in mid sentence Dial thru to general number, dropped during transfer to Retentions Team Poor customer service in response to poor network service #VirginMediaoutage

  • RobertL87624765 Robert Lindsay (@RobertL87624765) reported

    @virginmedia i have been trying for my 5th day now to get connected to the internet but still not getting anywhere. i need help not a bot. Paid you and this service is lousy. Simple instructions about my account thats what i need.