Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91 and B92.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Oldbury, West Bromwich, Warwick, Coventry, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Nuneaton, Rowley Regis and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Internet | |
| Redditch |
TV | |
| Birmingham |
Community Discussion
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Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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gary baird
(@8a1rd) reported
from
Whitnash, England
@virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no response to my complaint a month ago
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia Still no reply to my complaint
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint!! 1 whole month ago
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint from 18th November. Great service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aleixo Gomes
(@AleixoGomes4) reported
@virginmedia guess what , virgin media custome rep on message chat says a techinical issue a planned outage . actions none taken for a planned outage , none reported to customer for backup plans and where we investigated on the issue with planned outage where virgin M had no clue
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Martin
(@HiMartinHere) reported
@virginmedia Apparently not. Go and give your pals in the chat a nudge and tell them to sort their attitude out. This is one of the worst experiences I've ever had.
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Donna G
(@DonnaGardiner) reported
@virginmedia I’ve been having connection issues since August. Made a complaint in writing and via email in September but still not heard back. What’s going on???
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Sean Aaron
(@seanraaron) reported
Just got an offer letter from Virgin Media for their new M200 broadband and granted 200Mbps sounds great, but an extra £50/mo over my current bill is eye-watering as is the cheek of a £35 “activation fee” - apparently because I’m an existing customer.
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Narcoleper
(@Narcoleper) reported
@virginmedia why does my on demand never work? I find something to watch and if I'm lucky it will last for 10 mins before getting a 602 error followed by c130
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Oli Lougheed
(@Lankysprinter) reported
@virginmedia Hi I never got a reply to the text I sent and no router turned up. Any ideas?
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Julian Evans
(@julianevans11) reported
from
Cardiff, Wales
@virginmedia The complaint is with VIRGIN not BT! They have stopped it their end but Virgin still need to cancel this. Do you know your job????
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🇵🇹
(@StaycMaria) reported
@eggg @virginmedia They’re so ******* stupid OMDS
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🇵🇹
(@StaycMaria) reported
As if I rang up @virginmedia and their outgoing message was “WORKS IN YOUR AREA UNTIL 3PM” MAYBE WARN SOMEONE ABOUT THAT YOU USELESS REPROBATES. I’m cancelling my package today cos this is the worst one ever.
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V👱🏼♀️
(@VikMckechnie) reported
@virginmedia broadband down on Black Friday?!?