Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Coventry, Walsall, Solihull, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Sutton Coldfield, Warwick, Rowley Regis, Oldbury, and Royal Leamington Spa.

City	Problem Type	Report Time
Birmingham	E-mail	2 hours ago
Birmingham	Total Blackout	6 hours ago
Redditch	TV	1 day ago
Birmingham	Total Blackout	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 2 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Daisy (@s_birket) reported 7 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 24 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 26 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Robin Johnson (@robintjohnson8) reported 28 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  shanny C 🌹 (@_shannonC) reported 30 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Gordé 🦩 (@ReissOmari) reported 31 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  shanny C 🌹 (@_shannonC) reported 34 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Shelly (@shelleex5) reported 35 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  ch Saqib (@saqibsvideos) reported 35 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 41 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Stuart McCullagh (@stumccullagh) reported 41 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Kev Maslin (@kevmaslin) reported 42 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 45 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Gordé 🦩 (@ReissOmari) reported 46 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Samantha Worrall (@Samsmilew) reported 46 minutes ago from Warwickshire, England

  @virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?

• 
  Robin Johnson (@robintjohnson8) reported 55 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 57 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Press (@pressjohn2) reported 9 minutes ago

  @virginmedia another disappointing service, two weeks running no streaming on sky sports. You’re taking the money not deliberate service. Can’t wait for contract to end. In last month Broadband down for two days, football season starts, no red buttons we are not mugs 😡

• 
  Colin Morty (@cmwba) reported 11 minutes ago

  @KevvyJ63 @SkySports @virginmedia I agree, every season is the same! Might as well have the reception from an empty baked bean tin! Inept service.

• 
  Brophers (@BrophersX) reported 16 minutes ago

  @saltyy_savage @virginmedia Dude, they are on one today it seems. My colleague got an email last night basically saying "we're doing works, no service for you until end of the day on Friday"

• 
  Mark (@mark240868) reported 18 minutes ago

  @virginmedia why is the sky sports + red button not working correctly

• 
  JulieH (@eirwenjulia) reported 19 minutes ago

  @virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.

• 
  Colin Morty (@cmwba) reported 20 minutes ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.

• 
  Ralph (@RlphWigs) reported 20 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 20 minutes ago

  @virginmedia 23 years as a customer I have just had to cancel due to your rep being unable to offer any kind of deal remotely close to what I am currently paying for this years renewal

• 
  Derek Halliwell (@TheDemonUK) reported 21 minutes ago

  @virginmedia @Lbriggs88 ...and sent all round the houses including back up emails messages to phones then emails don't arrive. Also when login failed and you try again with the reset password it still doesn't work. You have to clear the cache. Sorry guys, can't be arsed

• 
  Mike Cook (@utarg) reported 21 minutes ago

  @virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....