Virgin Media Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Redditch, Coventry, Solihull, Sutton Coldfield, Rowley Regis, West Bromwich, Royal Leamington Spa, Wednesbury, Nuneaton, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Kathryn Daniels
(@kathryn_daniels) reported
from
Warwickshire, England
@GillsKent30 @virginmedia Bloody charming! Comes to something when their homepage is down too
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Kathryn Daniels
(@kathryn_daniels) reported
from
Warwickshire, England
Ah wonderful and now @virginmedia has gone down
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colin mann 🇬🇧
(@Colin_UK_GB) reported
from
Coventry, England
@virginmedia your director of service operations should be put in prison - your service management is appalling and your entire operation is incompetent
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colin mann 🇬🇧
(@Colin_UK_GB) reported
from
Coventry, England
@virginmedia wifi not working in coventry - get it sorted - National Energency
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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D...G
(@d_galvinio) reported
from
Coventry, England
All the other internet providers must love how bad @virginmedia internet is, it’s by far the worst I’ve ever had 💩💩💩💩💩💩💩💩💩💩💩💩
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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Keith Tracy
(@KeithT3103) reported
from
Birmingham, England
@greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......
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Claire 👋🏻
(@KnickalessKlurr) reported
from
Nuneaton, England
@virginmedia hi! Currently have no internet, no service issues reported on your site, have reset, PC (wired) is saying connected but I definitely have no internet
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Matt Gannon
(@djmattgannon) reported
from
Coventry, England
Brill, cheers @virginmedia. How you go completely down is totally beyond me.
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
Wow, @virginmedia I’ve only had to reset the HUB3 five bloody times today! It’s about time you provided a replacement to the single worst piece of technology ever released. I can not wait for someone to provide an alternative service.... looking at you @Hyperoptic 😉
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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Andrew Murphy
(@a_murphyyy) reported
from
Birmingham, England
virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Kean
(@richkean) reported
@virginmedia Yes we move on Friday and you don’t supply your service to the new build so therefore I need to cancel. You are sending a letter with a new password which won’t come in time
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Nightrain
(@Nightrain10) reported
@virginmedia Yes that link is the one i frequently check when i get this issue. Everytime it says we are looking into it check back in 12 hours and if not fixed we will arrange engineer. When i go back it always says unable to test your hub
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Paul Wingrove
(@Paul_Wingrove) reported
@virginmedia mate, as we all know, visiting any of your 'support' services is a waste of time - that's why Virgin is one of the top really poor providers in respect of customer service, year after year.
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Terri Portmann
(@Giveitago1) reported
@WittonRobert @virginmedia Register that you have a key role with customer service, they can prioritise
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Nightrain
(@Nightrain10) reported
@virginmedia When they renewed my contract last year they signed me upto a service that gives me priority for engineer was told next day engineer as i was working from home. Believe it was called homecall? Will check that link now.
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deborah thomley
(@DebTH45) reported
@virginmedia Sorry but it’s not working I’ve no idea why but no type box appears
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David Meldrum
(@dmeldr12) reported
@virginmedia Are you able to confirm if there are any service issues with broadband in the G68 area? Thanks
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robert witton
(@WittonRobert) reported
Hi @virginmedia I’m trying to work from home at PL6 and day 2 of intermittent / no wifi. Not great when I support the NHS
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Carolyn Holt
(@theyellowpill) reported
@virginmedia I appreciate that. Would you liaise with the relevant dept for me though as the Customer Services team told me they can't contact them? I wish to flag up I have learned of at least one email that was sent during this period and was not received when it went back up this morning.
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Tim
(@timashton1979) reported
@virginmedia I have been speaking to an agent after looking to add a package. I saw your offer online, and it didn't state it was for new customers only. Add to that, I would infact be a new TV customer, so surely the deal applies to me as a "new customer".