Virgin Media Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Nuneaton, Smethwick, Sutton Coldfield, West Bromwich, Solihull, Coventry, Royal Leamington Spa, Oldbury, Wednesbury, Warwick, Bromsgrove and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Andy the baggie
(@b68baggie) reported
from
West Bromwich, England
Anybody virgin media gone down
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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James Suman
(@JamesSuman) reported
from
Royal Leamington Spa, England
@LPBarbe @virginmedia I just had the exact same problem! 😤
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Bilz Mattu
(@aRuuuN7) reported
@virginmedia Bit of both to be honest, I’ve entered my postcode in and the service status is good. However I occasionally get disconnected via Wifi and I am receiving download speeds of 45 Mbps when I’m paying for 350.
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Tony Clark
(@TonyCla11689696) reported
@virginmedia I am a Virgin customer and at 11:33 today I received a call on my landline from 01515177785. Female caller claimed to be from Virgin, asking about its performance. Challenged her ID and the link was broken. She did not call back. Suspected fraud.
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Philip Batten
(@philip_voip) reported
06/04/2021, 12:44 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 06/04/2021, 12:45 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.
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Ant Forrest
(@AntForrest) reported
@virginmedia Yes. I’ve raised another. Nobody been I touch and I raised the original complaint in feb. Still not following your own complaints procedures.
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katy🌸
(@sirensandbells) reported
@virginmedia Magic! Episode 6 is still not coming up though :( peculiar! I’ve seen A few others have had this issue too, is there a time frame for the bug to be fixed? :)
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Philip Batten
(@philip_voip) reported
06/04/2021, 12:38 (UTC): Maintenance has been completed on the following services, and no further interruption is expected: Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused during the maintenance window.
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Grant Stevens
(@grantestevens) reported
@virginmedia The engineer did make some tweaks that were supposed to help (which haven't) but did also suggest that modern Apple devices do struggle on the now aged Routers.
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Scott
(@SF230911) reported
@virginmedia I currently can’t do either, reliant on wifi calling from my mobile which I currently can’t do and don’t own a landline phone, the online self service is as much use as a chocolate teapot, I’m assuming if I cancel the direct debit you’ll be quick to get in touch.
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Kerry Bannister
(@londonkelbee) reported
@virginmedia I'll try it and see what happens but can't say I'm optimistic as these issues have been going on for months and I know we've tried that before.
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Claire Hunter Facebook Ads Consultant
(@smmconcierge) reported
@virginmedia No loose connections I can see. Its been happening for months now. Not good when you require a good signal to run your business