Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Birmingham, West Bromwich, Oldbury, Walsall, Coventry, Wednesbury, Sutton Coldfield, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Solihull	Total Blackout	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Total Blackout	2 days ago
Birmingham	Wi-fi	2 days ago
West Bromwich	Wi-fi	3 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 10 seconds ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 54 seconds ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 55 seconds ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Kev Maslin (@kevmaslin) reported 2 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Stephen Bennett (@Stephen12857059) reported 7 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  tarun (@tarun65170952) reported 7 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Martin Wilkinson (@MartinWilko) reported 14 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Kiel (@k1El_w) reported 16 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Brian Cape (@BrianMCape) reported 18 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Jazba Entertainment (@JazbaEnt) reported 20 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Stuart McCullagh (@stumccullagh) reported 24 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 26 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Stephen Bennett (@Stephen12857059) reported 26 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stephen Blyth (@steveblyth) reported 27 minutes ago from Stockingford, England

  I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

• 
  W1NGNUT (@Rob_Hicks) reported 32 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  Gordé 🦩 (@ReissOmari) reported 35 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Neil Simpson (@nippa77) reported 37 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  Robin Johnson (@robintjohnson8) reported 43 minutes ago from Coventry, England

  @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 49 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Kill (@IanKillip) reported 6 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  Lee Harris (@LeeHarris) reported 8 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  William (@William232393) reported 10 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  andy spinoza (@andyspin) reported 10 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  Ashley Blick (@ablick1986) reported 13 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  Edward Clements (@eddie10oo) reported 20 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  Russell Frew (@rhfrew) reported 22 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  Kat Nycoll (@KatNyc1) reported 22 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 29 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  dharmi04 (@Dharmi04) reported 30 minutes ago

  @virginmedia hi I have a problem with my broadband