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Virgin Media outages and service status in Solihull, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 16, 1:00 AM GMT+1.
  • 59% Internet (59%)
  • 21% Wi-fi (21%)
  • 7% Total Blackout (7%)
  • 6% E-mail (6%)
  • 6% TV (6%)
  • 2% Phone (2%)

The latest reports from users having issues in Solihull come from postal codes B91 and B92 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Birmingham, Coventry, Walsall, Solihull, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Sutton Coldfield, Warwick, Rowley Regis, Oldbury, and Royal Leamington Spa.

CityProblem TypeReport Time
Redditch TV 13 hours ago
Birmingham Total Blackout 1 day ago
Birmingham Internet 2 days ago
Birmingham Wi-fi 3 days ago
Birmingham Internet 3 days ago
Coventry TV 3 days ago

Nearby cities with recent reports

Birmingham

19 recent signals

1 day ago
Coventry

2 recent signals

3 days ago
Walsall

2 recent signals

5 days ago
Redditch

1 recent signals

13 hours ago
Halesowen

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • steveblyth
    Stephen Blyth (@steveblyth) reported from Stockingford, England

    Yep. Down twice in one day. @virginmedia

  • RobinB1971
    Robin 🤘🏻 (@RobinB1971) reported from Solihull, England

    @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • Rob_Hicks
    W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • DeanCondliffe
    dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    The day ends with a Y 🤝 Virgin media not working again

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia any updates on the VPN issue?

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

  • robchippyman
    Rob Chipman (@robchippyman) reported from Birmingham, England

    @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • iaacctvuk
    IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • mrmjprice
    Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • HenleyStatic
    Stuart Henley (@HenleyStatic) reported from Halesowen, England

    @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • R4g3Kw1t
    Andy Owen (@R4g3Kw1t) reported

    So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...

  • BlakeyCb48
    cheryl blake (@BlakeyCb48) reported

    @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

  • rapidlygreying
    Rapidlygreying (@rapidlygreying) reported

    @virginmedia @Smallworth_xx This came up last weekend... how hasnt it been sorted in time between? How wasnt it sorted during the summer if its an issue? Why do we pay so much money for terrible service

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    You say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia

  • Dazlerhotspur
    DazMcT (@Dazlerhotspur) reported

    @virginmedia It mentions red button service loss not complete service loss

  • Lbriggs88
    Liam B 🦉 (@Lbriggs88) reported

    Absolute joke @virginmedia red button not working for the matches🖕🏻

  • alrightside
    lulu 17 (@alrightside) reported

    @giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”

  • redphillll
    Abs (@redphillll) reported

    @virginmedia can you please advise why I have not had my complaint resolved within the 28 days? It has now been over a week since it should have been resolved. You advised that I would receive a call back this week and I haven’t. The way this has been handled is unacceptable.

  • DuggyStand
    Just D. (@DuggyStand) reported

    Nice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.

  • donutvan
    Donovan Whyte 🇵🇸 (@donutvan) reported

    @kingoftheshed @virginmedia They are never going to lose their V acting like that