Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Royal Leamington Spa, Walsall, Warwick, Bromsgrove, Solihull, Redditch, Coventry, Halesowen, Wednesbury, Sutton Coldfield, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
West Bromwich	Wi-fi	3 hours ago
Birmingham	Internet	3 hours ago
Royal Leamington Spa	Internet	5 hours ago
Birmingham	Wi-fi	9 hours ago
Birmingham	Wi-fi	23 hours ago
Birmingham	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Jot Shoker (@jot_shoker) reported 2 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Stuart McCullagh (@stumccullagh) reported 9 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Gordé 🦩 (@ReissOmari) reported 10 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Antony Howlett (@AntonyHowlett) reported 16 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 18 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Daisy (@s_birket) reported 23 minutes ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  Garry (@paragaz) reported 24 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  John (@jfrncs_) reported 29 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Frugalista (@frugalista1) reported 35 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Gordé 🦩 (@ReissOmari) reported 46 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Martin Price (@mrmjprice) reported 48 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Kev Maslin (@kevmaslin) reported 49 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Robin 🤘🏻 (@RobinB1971) reported 50 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Martin Wilkinson (@MartinWilko) reported 51 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 51 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Stephen Bennett (@Stephen12857059) reported 51 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Neil Simpson (@nippa77) reported 53 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  Gordé 🦩 (@ReissOmari) reported 56 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  APTS Archive (@APTSArchive) reported 9 minutes ago

  @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 14 minutes ago

  Hey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?

• 
  🏎️ 🏁 Sue™️ (@Shh_DontSayIt) reported 15 minutes ago

  Yo @virginmedia can you sort your issues out? Every time I bloody watch TV it keeps shouting there’s a connection problem when there isn’t as it’s broadcasting tv normally and keeps blocking my screen

• 
  Stephen Maddock (@stephenm68) reported 16 minutes ago

  @tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area

• 
  Mr Moanivator (@MrMoanivator) reported 17 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Jess Stocks (@jrstocks89) reported 19 minutes ago

  @virginmedia still no response. I’m paying a lot of money to access Sky Sports red button on my TV but still another 8 days to apparently fix it All the sport I want to watch is again on the red button this weekend

• 
  Doc (@Trout_Finger) reported 20 minutes ago

  @virginmedia Still no Red Button service and Broadband still down Over a week now.. **** you and the contract @skytv here I come🖕

• 
  Nicola James (@nicolajames38) reported 20 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  Justin (@juza_23) reported 24 minutes ago

  Basically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.

• 
  Gwen Maynard (@KookieG62) reported 26 minutes ago

  @virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.