Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Royal Leamington Spa, West Bromwich, Sutton Coldfield, Solihull, Redditch, Henley in Arden, Coventry, Smethwick, Bromsgrove, Kenilworth, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	6 hours ago
Birmingham	Wi-fi	7 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Walsall	TV	1 day ago
Oldbury	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  ch Saqib (@saqibsvideos) reported 43 seconds ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Daisy (@s_birket) reported 1 minute ago from Coventry, England

  @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

• 
  👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported 3 minutes ago from Coventry, England

  @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

• 
  Gordé 🦩 (@ReissOmari) reported 4 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Samantha Worrall (@Samsmilew) reported 10 minutes ago from Warwickshire, England

  @virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?

• 
  Robin 🤘🏻 (@RobinB1971) reported 21 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Gordé 🦩 (@ReissOmari) reported 22 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  ch Saqib (@saqibsvideos) reported 24 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 25 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  ch Saqib (@saqibsvideos) reported 26 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Stephen Bennett (@Stephen12857059) reported 31 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Brian Cape (@BrianMCape) reported 38 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Alex Barker (@amancalledalex) reported 40 minutes ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Gordé 🦩 (@ReissOmari) reported 44 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Brian Cape (@BrianMCape) reported 46 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Stuart McCullagh (@stumccullagh) reported 48 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  LynneMUFC#22#44 (@LynneMasters) reported 48 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Brian Cape (@BrianMCape) reported 56 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Stu (@stuartc87) reported 60 minutes ago from Coventry, England

  @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lew (@trippinlmao) reported 3 minutes ago

  .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they

• 
  Simon (@cleggy1966) reported 3 minutes ago

  @virginmedia Yes, and there is no issue showing

• 
  Jambo (@The_real_Jambo_) reported 3 minutes ago

  @O2 @KerZE87 O2 has went downhill since they merged with Virgin media. I constantly have issues logging into myo2 app because I use a different email address for my o2 and virgin media accounts. Constantly asked to link the accounts which I do then I cant log into the apps.

• 
  London leaver (@ross_biagini) reported 3 minutes ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  Harry Nicholson (@Harryn9000) reported 9 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 9 minutes ago

  @virginmedia please help. My wife has had her email account compromised. What do we need to do. 🙏🤞

• 
  TB (@Peerabeee) reported 10 minutes ago

  @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 13 minutes ago

  @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

• 
  Lara Mitchard (@LaraMitchard) reported 19 minutes ago

  @virginmedia And what’s the estimated fix time?

• 
  alexander jordan (@alexanderjordan) reported 24 minutes ago

  . @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.