Virgin Media Outage Report in Solihull, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Solihull come from postal codes B91.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Rowley Regis, Warwick, Halesowen, Walsall, Redditch, Coventry, Solihull, Sutton Coldfield, West Bromwich, Royal Leamington Spa, Wednesbury, Nuneaton and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
-
Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
-
Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
-
Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
-
MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
-
Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
-
hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
-
Robin 🤘🏻
(@RobinB1971) reported
from
Solihull, England
@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
-
Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
-
Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
-
Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
-
Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
-
𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
-
Rachael Barker
(@rachmadmank) reported
from
Solihull, England
@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
-
W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Owen Loughran
(@Ozzo76) reported
@virginmedia Yes npz for a good while now more frequently than enough all WiFi devices in my house wud have connection issue at same time wifi symbol on router wud be flashing so I have to turn off then on I reported to virgin they said do reset which I did the next day I still had to reboot.
-
David penn
(@Pennyboy84) reported
@virginmedia internet on and off again today been like this since Christmas Day, Service status says no problem
-
Gareth84
(@Gareth84_) reported
just cancelled my @virginmedia media cos my contract is about up and they cannot offer me a new deal for a better price but new customers get a better package than what i have at a much cheaper price and if my wife was to setup a new account as a new customer she wouldnt
-
Thom
(@Thom00Don) reported
Thanks @virginmedia I know I’m looking at disconnecting but no need to disconnect the call. Poor service so I’m off
-
Ben Richards
(@TheNeb11) reported
@virginmedia It doesn't advise a fix time but it does get resolved after 5-10 minutes. It's just frustrating that it keeps on happening.
-
Ms Barney Harper
(@MsBarneyHarper) reported
@virginmedia Just tried out the text service. It’s a robot that can’t understand what I’m saying. Excellent!
-
dan gleebits
(@PIEMAN_1962) reported
@virginmedia 3 days now I've been trying to report my phone problems 3 DAYS!!!. Constantly on hold. No live chat. Emails answered within 28 days sort it please otherwise my custom will be going elsewhere
-
BLUCHIP - DEVELOPMENT STUDIOS
(@BLUCHIP_STUDIO) reported
@virginmedia Nope no one said a thing just restart or reset that's all you ever get never once had anyone suggest an engineer I just want a connection that's stable all the information upstream and down stream data is posted on the forum
-
Rachel George
(@George2Rachel) reported
@virginmedia Yes. I have done this before. I believe chocolate teapot was a good description of the help they provided.
-
Jenny Nash
(@JenniferN1980) reported
@virginmedia Ours just says super hub 2 and No. We found out by going on the website as our broadband was running slow. Does that matter as it clearly states it’s free to upgrade.