Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, West Bromwich, Oldbury, Walsall, Coventry, Wednesbury, Sutton Coldfield, Redditch, Royal Leamington Spa, Warwick, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	7 hours ago
Birmingham	Wi-fi	10 hours ago
Solihull	Total Blackout	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	4 days ago
Birmingham	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  W1LKO (@Wilkomania1984) reported 3 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Robin 🤘🏻 (@RobinB1971) reported 6 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Satish Danny Paul (@________Danny) reported 10 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Brian Cape (@BrianMCape) reported 17 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Brian Cape (@BrianMCape) reported 21 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Martin Wilkinson (@MartinWilko) reported 21 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 21 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  Polly P (@paulinespelman) reported 25 minutes ago from Coventry, England

  @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

• 
  John (@jfrncs_) reported 26 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 27 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 30 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Antony Howlett (@AntonyHowlett) reported 33 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Satish Danny Paul (@________Danny) reported 34 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Robin Johnson (@robintjohnson8) reported 37 minutes ago from Coventry, England

  @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

• 
  Gordé 🦩 (@ReissOmari) reported 38 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Frugalista (@frugalista1) reported 40 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Stuart McCullagh (@stumccullagh) reported 41 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 53 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Neil Simpson (@nippa77) reported 57 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1965 Blue 1878 (@noimspartakus) reported 3 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  Lord Lee Harding (@leeharding1980) reported 7 minutes ago

  @virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?

• 
  Damian Hastie (@DamianHastie) reported 7 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Jenny Do Nascimento (@jdonascimento) reported 8 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  Stephen Maddock (@stephenm68) reported 9 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 9 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Ed Bodey (@eboders) reported 19 minutes ago

  @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

• 
  mmhmm (@xhatne) reported 19 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  Andy Cave (@Andycave) reported 20 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  Alan Wright 🦫 (@Alanw47) reported 29 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it