Virgin Media

Virgin Media Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B92.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Solihull, England 03/23/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, West Bromwich, Oldbury, Walsall, Redditch, Wednesbury, Solihull, Smethwick, Willenhall, Coventry, Nuneaton, Rowley Regis, Warwick and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomRoyal Leamington Spa Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from Birmingham, England

    @virginmedia It says no known issues

  • JonCastle71 Jon Castle (@JonCastle71) reported from Coventry, England

    @virginmedia No. Customer Services telling her she needs to go collect a new hub from a petrol station, which will be pointless when the issue is likely to be your network,

  • Deblord1 Deb Lord (@Deblord1) reported from Solihull, England

    @virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.

  • drawmytown Draw my Town (@drawmytown) reported from Coventry, England

    @virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁

  • iamsteadman Mark Steadman (@iamsteadman) reported from Kings Heath, England

    @virginmedia Just want to see a service status page, like broadband companies have. 🙂

  • Vix_Leonard Victoria Leonard (@Vix_Leonard) reported from Birmingham, England

    @virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡

  • A7ESK Edward King (@A7ESK) reported from Cubbington, England

    @virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • walters_nigel Nigel Walters (@walters_nigel) reported from Birmingham, England

    Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation

  • HalfEvilHomer Harrison Armstrong (@HalfEvilHomer) reported from Coventry, England

    @virginmedia Can you share an actual fix date for the service issue in the CV22 area....pushing it back a day at a time is really frustrating. Had no service since Thursday last week!

  • BlytheMatters Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

  • iamsteadman Mark Steadman (@iamsteadman) reported from Birmingham, England

    @virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫

  • davesheppard72 David Sheppard (@davesheppard72) reported from Solihull, England

    @virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HM12410915 Auntie H (@HM12410915) reported

    @virginmedia C2906221742 to be escalated to manager asap. I see my system has just gone down

  • kilbyyy Sasharr (@kilbyyy) reported

    @virginmedia Been calling non stop since Thursday since broadband went off. Customer service is appalling! It’s in the hands of your CEO executive office now

  • Lady_Rushworth Gill Rushworth Ⓥ 𓃟 #pigoneer (@Lady_Rushworth) reported

    @virginmedia your customer service is abysmal. I spent an hour waiting on the phone this morning only for the call to cut off. Then I have spent 6 hours on a whatsapp chat, where your adviser has lied to try and get me to sign a contract. What am I to do?

  • andreammcrosby andrea (@andreammcrosby) reported

    @SkyUK trying to get a better package than I have with @virginmedia can I have any help

  • Grebingrebland Cheeseontoast 3.5% (@Grebingrebland) reported

    @virginmedia @Florence_R_A That's a long time to hang around online on the off chance you get to text chat with a chat bot.

  • shhduff chantelle (@shhduff) reported

    @Ryan___Conroy @virginmedia All the reviews fail to mention that. I find that odd. I literally just want the BBC and ITV channels in HD without fuss.

  • Clairelouisek1 Claire Kelly (@Clairelouisek1) reported

    @virginmedia The phone has not had data all day, we have done network setting reset and phone reset, move the SIM card to another phone. Still not working when there is plenty of data on the package.

  • Clairelouisek1 Claire Kelly (@Clairelouisek1) reported

    @virginmedia We have been going around in circles being told that there is a problem with phone when there isn't.

  • ScottPMcG Scott McGlynn (@ScottPMcG) reported

    @virginmedia I was just on hold for an hour and when I got through to cancel my broadband the call handeler instead of speaking to cancellations put me directly through to the dept but they auto hung up on me. I don’t have time to spend hour calling back! Email or direct #?

  • KamSinghC Kam Singh (@KamSinghC) reported

    @virginmedia why does your website not allow users to login and change or cancel services? My mum's moving home and needs this done asap.