Virgin Media Outage Report in Solihull, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91 and B92 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Redditch, Oldbury, West Bromwich, Warwick, Coventry, Royal Leamington Spa, Wednesbury, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 42 minutes ago |
|
|
Wi-fi | 18 hours ago |
|
|
Wi-fi | 20 hours ago |
|
|
Wi-fi | 2 days ago |
|
|
Internet | 2 days ago |
|
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
Tom (@TomPG92) reported from Birmingham, England@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
-
MH (@Mijan93243645) reported from Birmingham, England@virginmedia Your text service is worse than speaking to someone live
-
ƙąʂɧɱყɠơƖɖ (@WanaGlasgowKiss) reported from Coventry, England@mkethechange @virginmedia That sucks Im with @SkyUK it is pretty consistent.
-
Rob Wadrup (@WadrupR) reported from Solihull, England@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
-
David smith (@Davidjocksmith) reported from Birmingham, England@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
-
Rob Wadrup (@WadrupR) reported from Solihull, England@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
-
anna_banana (@bettyboobypants) reported from Birmingham, England@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
-
-
Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHave to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
-
Adam (@brumadam) reported from Birmingham, EnglandCredit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
-
Craig (@cra1gs) reported from Birmingham, EnglandInternet is down again @virginmedia It’s a Friday night. Sort it out.
-
Rob Wadrup (@WadrupR) reported from Solihull, EnglandJust watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
-
Dan Bull 🍐 (@itsDanBull) reported from Birmingham, England@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
-
Mat 🏳️🌈 (@EgglestonMathew) reported from Birmingham, England@virginmedia huns ya broadband is broken , again.
-
Richard Hill (@richmatthewhill) reported from Kenilworth, England@virginmedia any chance you can increase capacity in your network. New router and engineer called out and still having trouble. 😐
-
Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
-
anna_banana (@bettyboobypants) reported from Birmingham, England@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
-
SUSAN (@Susiec64) reported from Halesowen, England@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
-
Dan. (@Daniel_Gaskarth) reported from Redditch, England@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
-
Danny Moss (@Mossymossy3) reported from Solihull, England@virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Helder (@Helder1994_LDN) reported@BA_Ninety1 @virginmedia bro not one day goes by where it does not go down 1 day i just missed the trade meeting im ******
-
James (@J3Lyon) reported@tomhfh @virginmedia @O2 Wasn't even an issue to be debated or relying on companies goodwill when we were in the EU ...
-
Craig Heritage (@CraigRS82) reported@NadineDorries @virginmedia @O2 You are incredibly stupid, congratulations 👏🎉
-
Mydaboom (@Mydaboom) reported@virginmedia Any chance I can get some help. No WiFI now for over 24 hours...
-
Mike Heffernan (@Mike_Heff) reported@BorisJohnson @virginmedia @O2 But roaming charges were never going to happen anyway? Get out of our lives you disgusting, lying pig.
-
Blockhead1011_NHS💙 Rejoin EU 🇩🇰 Cat Friend🐈 (@Blockhead1011) reported@BorisJohnson @virginmedia @O2 So, you BREXshits caused all these problems & now other people have to pay for it. Jump into a ditch Boris, you said you would.
-
Bárbara Maldi (@BarbaraMaldi) reported@virginmedia I cancelled the service. A team member on whatsapp told me that I will receive my compensation soon. But I supposed to have that money on the first week of December. I spent too much time on the phone, explaning 4, 5x the same thing. Horrible! Too much headache!
-
Mydaboom (@Mydaboom) reported@virginmedia Ethernet doesn't work.
-
Boz (@_x864) reported@virginmedia Hi. Thanks for your text. There's an unresolved technical issue with my online account that stops me from upgrading or getting PAC code.
-
Shaun with a U 🇬🇧 (@spj1958) reported@tomhfh @virginmedia @O2 Used O2 for decades when I was working and travelling all of the globe. Now retired and shifted to EE who have a cheaper tariff and better data package if not travelling and you don't need such an extensive network. You would have guessed that choice works.