Virgin Media outages and service status in Solihull, England

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Coventry, Redditch, Solihull, Rowley Regis, Walsall, Royal Leamington Spa, Wednesbury, Smethwick, Sutton Coldfield, Henley in Arden, Bromsgrove, and Kenilworth.

City	Problem Type	Report Time
Birmingham	Internet	16 hours ago
Birmingham	Wi-fi	16 hours ago
West Bromwich	Internet	19 hours ago
Birmingham	Internet	23 hours ago
Oldbury	Internet	1 day ago
Birmingham	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 8 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 9 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 10 minutes ago from Coventry, England

  Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 14 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Neil Simpson (@nippa77) reported 17 minutes ago from Coventry, England

  @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

• 
  Stuart McCullagh (@stumccullagh) reported 26 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Beard Punk (@BeardPunk) reported 27 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 29 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  ch Saqib (@saqibsvideos) reported 39 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  ch Saqib (@saqibsvideos) reported 41 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 42 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Beard Punk (@BeardPunk) reported 42 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Stuart McCullagh (@stumccullagh) reported 46 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Kiel (@k1El_w) reported 49 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Stephen Bennett (@Stephen12857059) reported 55 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Hamps (@F1Dweeb) reported 57 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Kev Maslin (@kevmaslin) reported 58 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  shanny C 🌹 (@_shannonC) reported 59 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  TheBosz (@kolapoagunbiade) reported 1 hour ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Evan Davis (@EvanD) reported 1 hour ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Bridge (@leebridge1) reported 1 minute ago

  @virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..

• 
  Bec (@LeB00) reported 5 minutes ago

  @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

• 
  MR COOL (@Lifeline04India) reported 5 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  Laura Rogowski Weldon (@LauraRWeldon) reported 5 minutes ago

  @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

• 
  Paul Toner (@paul_k_toner) reported 6 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  Jan T. (@demented_tj) reported 7 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  Paul ▶️ (@customerchamp1) reported 8 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  iyda (@notiyda) reported 13 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  glam2506 (@glam1961) reported 21 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  Jonathan Black (@jonblackbsb) reported 23 minutes ago

  I love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2