Virgin Media Outage Report in Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Solihull come from postal codes B91, B92 and B90.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Oldbury, Redditch, Solihull, West Bromwich, Sutton Coldfield, Walsall, Wednesbury, Royal Leamington Spa, Willenhall, Smethwick and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Steve Valentine
(@SJV1957) reported
from
Warwickshire, England
@virginmedia you are next to useless. Broadband playing up all day and virtually unusable - phone up and when eventually get through to someone, they say they will do some checks, put me on hold and then after 15 minutes hang up! Pathetic
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia Internet out again at 21:54, the fifth or sixth outage since 19:50. Going to call it a night and go read a book. Hope fully better luck with this whole inter webs thing tomorrow. So glad the country is not pinning its hopes on digital technology.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia The service has dropped out several times and is out now. There are no reported outages for our post code and when I run your test it finds no fault. I’m resting on a wired Ethernet connection so it’s not the WiFi.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please
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Ryan Taylor
(@rtaylorr10) reported
from
Coventry, England
@virginmedia woke up with no wifi connection and when I tried to connect it back on settings, it said incorrect password. Don’t know what happen, last night was working just fine. Anyone had the same experience, would appreciate any help.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Jon Gaunt
(@jongaunt) reported
from
Warwickshire, England
@virginmedia Virgin media broadband tv and phone got a couple in their eighties hang your head in shame
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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ooom
(@MidWorldMo) reported
from
West Bromwich, England
@SammyDamage Virgin media are an expensive shit show of a service I just want a 'strong and stable' WiFi signal in my bedroom. (See what I did there 😝)
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
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Ewan Davis
(@WoodcoteEwan) reported
from
Royal Leamington Spa, England
@vmbusiness you seem to have a major outage but I can find a status page with information on your website
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nathan nutted 🐧
(@Nathan_Version7) reported
@twowheelzwill @virginmedia it was playing up 2 week ago for like 3 days and then it was fine and now it’s acting up again Constantly comes back on and off again never had this problem in almost 3 years of being with them
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nathan nutted 🐧
(@Nathan_Version7) reported
oh my lord you wankers @virginmedia how is the internet down AGAIN can’t expect customers to pay £110 a month for internet that doesn’t ******* work
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elliott
(@Legit_CSGO) reported
@virginmedia it is long and i do not believe it will all fit in this tweet reply. i can explain in full if you message me directly if you can actually help me but it is long story and im still nowhere with virgin media after days of trying.
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Ian Cruise
(@IanCCruise1972) reported
Another day. Anothe @virginmedia internet outage. How can I work from home with this poor service?
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🇺🇦 Jon 🇯🇴
(@JonMcLaughlan) reported
@virginmedia @virginmedia @Ofcom so when will they try to fix the network fault, this was probably initiated by the power cut in the area as NPg are still there, not a singe VM presence at the network box, next to the isolated substation, what compensation are you offering for your downtime?
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Jo-Anne Rowney
(@JoAnne_Rowney) reported
@virginmedia can someone please tell me where I get a contact? I've tried service checker, I've run all the checks and still no WiFi. I wfh and this isn't acceptable to have no explanation when paying for a service.
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Jay's Space
(@jays_space3) reported
Getting out of an escape room is easy compared to trying to cancel services with Virgin Media.
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𝙒𝙞𝙡𝙡
(@twowheelzwill) reported
@Nathan_Version7 @virginmedia I'm on bt and it's been god awful for about a week. Entirety of wigan has reported issues
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Wayne Green
(@WayneGreen1987) reported
@virginmedia Sooo new day it worked in the morning whilst at work same as other days then again 14.50 it goes down so again being close to 3 o clock it goes down through the night peaks times and doesn’t work this is ridiculous
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🦊 Dave Lodge 🦊
(@lodgey69uk) reported
@virginmedia The fact is, that I requested a call from a manager and have had nothing which is the main reason we are looking at other options. The customer service we have received over the past 7/8 years has been woeful.