Virgin Media Outage Report in Royal Leamington Spa, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Royal Leamington Spa come from postal codes CV31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Leamington Spa, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Leamington Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Royal Leamington Spa, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Royal Leamington Spa, Coventry, Rugby, Warwick and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royal Leamington Spa, England
Latest outage, problems and issue reports in Royal Leamington Spa and nearby locations:
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Clive Reeves
(@PRBloke) reported
from
Birmingham, England
@Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service
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🇬🇧Kimbo🇬🇧
(@Kimbohud) reported
from
Birmingham, England
@virginmedia I have received a further two or three calls, following the request to remove one of the V boxes to save me some money, offering me different packages as a ‘loyal’ customer which would be costing me more! #youcouldntmakeitup 🙄
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@BFILeigh @virginmedia @SkyUK I don’t know you but Virgin Media as a company are so bad they look Sky look amazing. If you can cancel and find an alternative I’d do it.
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trev1874
(@tfd1977) reported
from
Birmingham, England
@virginmedia on hold listening to crap music for hour then disconnected on hold again for 30 mins now anyone working in faults tonight
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@virginmedia So what happens now or am I being stupid or have you just left me in limbo like the phone call !!!
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Thanks for replying! The green light keeps flashing which its never done - we had an outage in B14 yesterday- my internet is working and we have rebooted but its still flashing
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Malcolm Whittaker
(@malcolmwhittak2) reported
from
Birmingham, England
@jwhitt1970 @virginmedia @TomMockridgeVM Hi Joe Virgin Media and Mr Mockridge think about money in the bank, Customer service isn't on the agenda, it feels like authorised theft as all the time and effort on the phone is time lost with no evidence relating to performance. #CustomerService
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@virginmedia B744LG my neighbour is also having issues. Internet keeps dropping out so there’s clearly some sort of intermittent fault. I’ve wasted 45 mins on the phone trying to report it.
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Malcolm Whittaker
(@malcolmwhittak2) reported
from
Birmingham, England
@virginmedia @TomMockridgeVM We are currently moving house and trying to cancel our account unfortunately the call agents think it's funny to keep a client on the phone for 3 hours even more so they are happy to direct us to a department that is closed which terminates a call.
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@virginmedia I’m getting an access denied error message. A quick google suggests this is a common issue.
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Shannel - mummy of twins
(@shannelchauhan) reported
from
Dorridge, England
@virginmedia had issues for years......so many calls logged. Wifi doesnt cover whole house and is intermittent all day. Its frustrating. Just logging another call now. Used so much mobile data due to these issues. Never had an issue in this house until virgin.
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia trying to get some help with my router and I'm on hold for 20 mins then get cut off - no chat facility available and no email help - rather frustrating !
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Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that
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Philky
(@philwowski) reported
from
Birmingham, England
@virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dode
(@dodefyvie) reported
@virginmedia I actually had one of your customer service agents hang up the phone on me yesterday! Appalling service!
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TrollsAreDadsToo
(@Drunkerton) reported
@virginmedia @PeteBrownBeer I thought cell service sucked in California…..
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Jings, crivvens...
(@sunriseblade) reported
@virginmedia - think you need to forget the price rise you’re forcing on people if you cannot deliver a stable consistent service. Wi-Fi up and down more than a fiddlers elbow this morning - that’s after Tuesday’s debacle…
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Derek Brettell
(@brettell_derek) reported
@virginmedia I sent a letter on the 14th of February to cancel. It was a recorded letter which was signed for. February 28th was my final payment. You've since emailed me saying I owe for March but I had cancelled. Please sent me a customer contact email address.
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Sarah 🙋🏻♀️🦸🏻♀️🧚🏽♂️
(@Mrs_G26) reported
@LeePartridge16 @virginmedia @SkyGroup they weren’t so helpful for me. I pay over £100 there’s lots of deals, not offered any of them. I wouldn’t say it’s the best either but we have limited choice. Broadband is slow and the mini boxes you pay for and a subscription always cut out.
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Harpal Khaira
(@hk306) reported
@virginmedia whatever you do, do NOT get a phone contract through Virgin. Prices might be great but they have the WORST customer service around
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José M. Passarinho
(@jpassarinho) reported
@virginmedia What a Third-World beating crap service. So disappointing
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Matt Hopper
(@thematthopper) reported
@virginmedia Broadband down AGAIN. These outages are becoming annoyingly frequent and are going to lose you customers (probably this one included)
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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Chrissie
(@chrissy__w) reported
@virginmedia absolutely shocking service, intermittent broadband and tv services for 2 days. Yet just been informed increasing my basic package by £20 a month, don’t think so time to go elsewhere. Crap customer service, 15 years of loyalty, time to go!