Virgin Media Outage Report in Royal Leamington Spa, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Royal Leamington Spa come from postal codes CV31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Leamington Spa, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Leamington Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Royal Leamington Spa, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Warwick, Solihull, Stratford-upon-Avon and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royal Leamington Spa, England
Latest outage, problems and issue reports in Royal Leamington Spa and nearby locations:
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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Mitesh Parmar
(@Mitz__P) reported
from
Solihull, England
@virginmedia why can't I take advantage of the Full House Sports Bundle... So what if I'm a existing customer, you've got me by the ***** anyway with the broadband. May as well just cancel and go elsewhere
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia The router is also reverting to default settings every time I reboot it which sounds like a fault to me. Can I request a new and very latest direct replacement (I have SH 3 which had this annoying chipset issue so if there is something with a broadcomm chipset that would be best)
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia yep that’s right Virgin Media not working again. Seriously what am I paying for
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!
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Daniel Sturley
(@ikonic_exposure) reported
from
Birmingham, England
@virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}
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Alex Welsby
(@AlexWelsby) reported
from
Warwickshire, England
@virginmedia Still unable to get through and cancel. Please can you fulfill this request online
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(@stucoates) reported
@davefrost @virginmedia Many years ago I found the most convenient way was to send them a letter and then cancel my direct debit. Took far less time than hanging on the phone. This approach works with most organisations, but they don't really like it. 🤯
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Mrs
(@deepseawifey) reported
@virginmedia I am not spending another moment of my time on the telephone to you, explaining the issue, to be told it will be resolved. To then be ignored yet again. I have never experienced customer service like this. What appalling service after 14 years
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Caroline Fox
(@Carolin82000006) reported
Virginmedia!!! Are a joke I’ve been trying to sorted my package out since February, apparently know one can get there act together because they are all working from home ! Been on the phone for 3hours and still can’t get a customer service manager!
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MrsNCADM
(@MrsNCADM) reported
@MichaelT1979 My in laws are constantly having issues with their BT. Poor interface and their signal is rubbish. We’ve avoided getting it because of their issues. My parents have Virgin Media and seem to have no issues
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Louisa Fitzgerald
(@LouisaF1111) reported
@virginmedia @JAB16089834 @virginmedia please contact regarding the same issues please
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john robinson
(@johnrobb24) reported
@virginmedia Could you confirm that from the 22nd August you will be offering a social broadband tariff following talks with the Government and how does a customer apply for this online
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bree
(@bre__f) reported
@virginmedia being billed £300 for 2 month when i’ve tried to cancel everything and downgrade and all sorts and now i’m being told i need to wait@for a resolution and may not even get the money back. I don’t get how you can take peoples money like that!
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Pinealnecrosis
(@AtropaLucien) reported
@virginmedia Pile of shite .. the service .. the telephone agents .. the hardware .. the prices .. all a big pile of steaming shite £50 monthly for 200mbs broadband that has dead spots all throughout my house Contract ends soon Bye bye 👋
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Andrew Morgan
(@AndrewMorgan64) reported
@virginmedia It is ahowing no issues and I have rebooted hub etc and still have a blank screen. Is it because we reduced package to basic so you have cancelled all
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Moon Willow
(@13MoonWillow) reported
It grants access to someone, other than myself... Him: no, that cannot happen (it's an app for remote viewing) Me: so, to clarify, Virgin Media, have noticed some unauthorised access, as far away as California, & you want me to install an app that will fix these issues, on my 3/