Virgin Media

Virgin Media Outage Report in Dorridge, Solihull, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dorridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dorridge, Solihull, England 08/26/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dorridge, Solihull, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Astwood Bank, Oldbury, Warwick, Coventry, Redditch, Solihull, Nuneaton, Halesowen, Bedworth, Royal Leamington Spa, Kenilworth and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWest Bromwich Internet
United KingdomAstwood Bank Internet

Community Discussion

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Virgin Media Issues Reports Near Dorridge, England

Latest outage, problems and issue reports in Dorridge and nearby locations:

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    @virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    @virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England

    @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

  • Neil982 Neil A (@Neil982) reported from Birmingham, England

    @virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...

  • AndrewSellars79 Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England

    @virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?

  • pinkz_afc Pinkz (@pinkz_afc) reported from Coventry, England

    @virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia

  • AaronAlluyn Aaron (@AaronAlluyn) reported from Birmingham, England

    @virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stimooo1 stimooo (@stimooo1) reported

    @virginmedia Thanks for having me on hold for two hours and cutting me off! Problem not solved at all! Fantastic customer service! NOT! All I want is you to come and install the indoor wall socket so I can actually use my broadband I have purchased from you!😡

  • sjslfcforever Si Smith (@sjslfcforever) reported

    @virginmedia No nothing on service status page

  • stimooo1 stimooo (@stimooo1) reported

    @virginmedia Brilliant customer service had me on hold for two hours and cut me off cheers! Can you reply so we can sort this out!

  • LittleToRelate Phil King (@LittleToRelate) reported

    @uk_domain_names Possibly, tho' all broadband providers apart from Virgin Media use the Openreach local network, and this is the bit that is most likely to fail (cables particularly). Reckon on an outage of around 24 hours per year on average (but could be days). So mobile backup could be better.

  • PennyArcade10 Mr Spgt (@PennyArcade10) reported

    @virginmedia Stay connected? I disconnect 5/6 times daily. No reason. Raised complaint, 4 failed contacts later I called Liberty Global. Engineer changed hub. Still the same. About 6 weeks later a letter came. Complaint would close if I didn't contact them by... 10 days ago. Please help.

  • AnnMemmott Ann Memmott PGC🌈 (@AnnMemmott) reported

    Really looking forward to leaving @virginmedia broadband soon. A whole month of being unable to contact a human being is quite something, adding to the broken promises to send a router, engineer, etc. Hurrah for the new company. So nice. Real people.

  • SteveSteveu35 jollybaker1 (@SteveSteveu35) reported

    @virginmedia Well they never replied to me so good luck 👍

  • DuddyFiona Fiona duddy (@DuddyFiona) reported

    @virginmedia @LynneyS I have to laugh at this, so many people have been impacted by issues with your company from home schooling, working and your vulnerable customers as well. No connection and no way to get help

  • xokmxo KARENMURPHY (@xokmxo) reported

    @virginmedia 2 days later and its STILL not working

  • aspielifec Charlotte 💙 (@aspielifec) reported

    @AnnMemmott @virginmedia My advice is don’t switch to BT. Our wifi kept cutting off for days at a time and we then had to wait weeks for someone to fix it. And even after it was fixed, it kept cutting off for very long periods.