Virgin Media Outage Report in Dorridge, Solihull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dorridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dorridge, Solihull, England
The most recent Virgin Media outage reports came from the following cities: Smethwick, Oldbury, Birmingham, Nuneaton, Halesowen, Coventry, Royal Leamington Spa, Solihull, Redditch and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Smethwick |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dorridge, England
Latest outage, problems and issue reports in Dorridge and nearby locations:
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
West Bromwich, England
@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝔇𝔞𝔢𝔪𝔬𝔫 𝔍𝔢𝔰𝔱𝔢𝔯
(@DaemonJester) reported
@virginmedia And now this month's bill has increased by an additional £17.... without any notification. November = £37.50 December = £46.75 January = £57.81 ...and March an imminent additional ~£3.50 Yes I've spoken to customer services, and the best offer is a £3 reduction. Atrocious!
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Claire Stewart
(@claires1602) reported
@virginmedia No I won’t be calling again. I was on the phone for over 2 abs a half hours today and still no where. Customer service is a joke
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David Elliott
(@dagadave) reported
@virginmedia your online virtual customer service is a joke - ive given up ( several times) with therefore leaving you
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John O'Hanrahan
(@OHanrahanO) reported
@virginmedia Thanks. I can’t understand how there is not more information on an outage that will have lasted a month though.
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Shelley Taylor
(@ShelleyMarieT) reported
How long are the services supposed to be down for! Frustrating! @virginmedia
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𝔇𝔞𝔢𝔪𝔬𝔫 𝔍𝔢𝔰𝔱𝔢𝔯
(@DaemonJester) reported
@virginmedia My bill has increased £17 this month, without warning, having increased £10 last month. Having spoken to customer services with a view to leave, £3 discount! Really!? On top of that i've been charged for a phone call. I don't have a phone! #badservice #ripoff
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OhMuru
(@OhMuru) reported
@virginmedia I had flood damage in my property and incompetent Virgin media could install my services in temporary accommodation, them requested all services remained in my property and since then I have complained as to why 50 calls did not resolve my complaint and compensation not honoured
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John O'Hanrahan
(@OHanrahanO) reported
@virginmedia Do you know what the issue is? A week ago the estimated date was set for today at 0900, but this has now shifted another week
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E Jane
(@Twinkerlingly) reported
@virginmedia Absolutely dreadful customer support. In fact NO Customer support. I would appreciate a response Virgin. I’ve been paying you hundreds of pounds for years and yet I get no support our response
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Robert Gray
(@tussgray) reported
@virginmedia I had no idea of such right to cancel , due to not being clued up on stuff I don’t deal with . Surely being days out I should have been informed to wait. Also, I notice you failed to respond to me saying I wasn’t informed of canx fee when canx