Virgin Media Outage Report in Dorridge, Solihull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dorridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dorridge, Solihull, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Redditch, Birmingham, Kenilworth, Nuneaton, West Bromwich, Astwood Bank, Warwick, Coventry, Solihull, Halesowen, Bedworth, Royal Leamington Spa and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Redditch |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dorridge, England
Latest outage, problems and issue reports in Dorridge and nearby locations:
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HellKnight
(@Nikorayu1) reported
@virginmedia Yes, I've called this number over a dozen times already! The same advice of "restart your router". As if I hadn't already done it before... Also 2 engineers have visited and they haven't fixed the issue, do you still reckon that's a fault on my side and not in your network?
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
@virginmedia No help required. It was just a source of mild amusement that for years your authorisation codes for bill payments always started 004, so I was a bit taken aback to discover you’d changed it.
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Ch33sefiend
(@davidmbuxton) reported
hey @virginmedia what the hell? I've tried calling your support team twice now and been hung up on... twice.
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shaunna pjat
(@rolypolykitty) reported
@virginmedia downloaded the app to test WiFi which confirms its poor connection into rooms including one next to the router, apps solution get me to buy boosters, the fact the WiFi clearly isn't adequate as confirmed by your app why should I pay more money for boosters?
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C Cheung 💙
(@chunnage) reported
@virginmedia It's an issue in the area. Company scripts (not just you) need to understand that customers know how to reboot their equipment, check status online w/o needing to be told. The issue then was it was impossible to report the fault to your bot. In this case, the network kept 1/
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Kiarna
(@OfficialKiarna) reported
@virginmedia No! I was just told to pick another model phone. I have never been refused a phone contract before and for £46 a month it's insulting.
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Mark
(@m47k71) reported
@virginmedia Full lose of service.
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MUFC Steve
(@iiM_Stevo) reported
@virginmedia The hub is outdated though, and I can’t just use my own modem router for Virgin. What’s changed in the last week that’s made this become extremely unstable? Was there a firmware update pushed out to hubs?
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Toby The Creator.
(@SmartTobias) reported
@virginmedia how can you say you’ll call someone back within 10 working days and then just never call them back 🙄 waste of time waiting.
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anne
(@anne8691) reported
@virginmedia trying to terminate my broadband service, when my call is finally answered I just get dead air.