Virgin Media outages and service status in Dorridge, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Dorridge, including 8 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 22, 10:27 AM GMT+1.
- Internet (44%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (6%)
- E-mail (6%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dorridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dorridge, England
The most recent Virgin Media outage reports came from the following cities: Bedworth, Oldbury, Birmingham, West Bromwich, Redditch, Coventry, Solihull, Royal Leamington Spa, Kenilworth, Smethwick, and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Bedworth
|
Internet | 3 hours ago |
|
Oldbury
|
Internet | 11 hours ago |
|
Birmingham
|
Wi-fi | 18 hours ago |
|
Oldbury
|
Total Blackout | 19 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
Nearby cities with recent reports
32 recent signals
9 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dorridge, England
Latest outage, problems and issue reports in Dorridge and nearby locations:
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Bonna (@Phil_Bonna) reported from Birmingham, England@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia any updates on the VPN issue?
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandAnd just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson
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Polly P (@paulinespelman) reported from Coventry, England@virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..
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Andraay Leung (@Andraay) reported from Birmingham, England@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia I’ve reordered twice already. The packaging never arrives
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Frugalista (@frugalista1) reported from Dorridge, England@virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandEnded up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail
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Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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ch Saqib (@saqibsvideos) reported from Birmingham, EnglandRubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England@virginmedia broadband down again from Virginmedia Common theme these days
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Rob Chipman (@robchippyman) reported from Birmingham, England@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Neil Simpson (@nippa77) reported from Headless Cross, England@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@xTHEDROIDx) reported@virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.
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Swivel Eyed (@swiveleyed24) reported@Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.
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786 (@TS7319) reported@Benleo @virginmedia Virgin Media couldnt fix my internet broadband after 3 engineer visit and they broke my wardrobe and i switched to EE which is better
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gail hendry (@gail_hendry) reported@virginmedia 17th may. I received a response today but it has not answered my questions or resolved the issue. Thank you
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Gill 🇬🇧 🏴 🩵 (@GillGRobs) reported@virginmedia Ive had 5 complaints in with you, 3 have only ever been looked at and all i get is , " we'll make sure things are done differently " yet never are. So no thanks ive had more than enough of your excuses I'll do what Ben is doing and go to the ombudsman. You really are terrible
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Andy Form (@AndyFormUK) reported@Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.
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Rob Lawler (@RobLawler840229) reported@virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work
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Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported@Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.
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@j0nfuzz.me (@j0nfuzz) reported@JMRGBY_ @virginmedia Don’t forget to have that reflected in your service charge
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Carrie (@IamCarrieagain) reported@virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.