Virgin Media Outage Report in Dorridge, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dorridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dorridge, Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Oldbury, Redditch, Solihull, West Bromwich, Royal Leamington Spa, Smethwick and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dorridge, England
Latest outage, problems and issue reports in Dorridge and nearby locations:
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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Claire 👋🏻
(@KnickalessKlurr) reported
from
Nuneaton, England
@virginmedia hi! Currently have no internet, no service issues reported on your site, have reset, PC (wired) is saying connected but I definitely have no internet
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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Kathryn Daniels
(@kathryn_daniels) reported
from
Warwickshire, England
Ah wonderful and now @virginmedia has gone down
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Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
Wow, @virginmedia I’ve only had to reset the HUB3 five bloody times today! It’s about time you provided a replacement to the single worst piece of technology ever released. I can not wait for someone to provide an alternative service.... looking at you @Hyperoptic 😉
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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Matt Gannon
(@djmattgannon) reported
from
Coventry, England
Brill, cheers @virginmedia. How you go completely down is totally beyond me.
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Christian Salisbury
(@ChristianSalis2) reported
from
Kenilworth, England
What a time for the WiFi to go down @virginmedia
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Taranjeet Singh
(@taranjs) reported
@virginmedia 3 Feb: ... I said I have decided to leave. Agent was adamant, not wanting to put the phone down. I asked to send me an email of the offer, I will take it from there 4 Feb: I get an email about a new package which I never subscribed to!!!
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Lindsay Lenton 🇺🇦
(@LindzLentz) reported
@virginmedia what will it actually take for me to get through to someone on the phone? Working from home with shoddy broadband doesn't work! I need to get out of the contract it just doesn't work as it should. Can you give me a direct route to talk to someone please
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Vicky Entwistle-Law
(@VickyEntyLaw) reported
@virginmedia another day of slow and poor connections with my broadband I am sick of ringing and complaining as this gets me nowhere😡 You ring me and want to up my speed and I have to pay extra!!! when you can't sort out the problem I have had for 3 weeks! 😡
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LORYN
(@thisisloryn) reported
@virginmedia you’ve been fined by ofcoms before for your dreadful customer service but locking people into contracts where you’re not providing working wifi services and then charging them £240 to leave is CRIMINAL. This is not ethical or ok.
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Trevor Turner
(@TrevBTurner) reported
@virginmedia Hi contact coming to an end so I called you to renew, spoke to a chap that was clearly having a bad day and had the the worst attitude ever, so I cancelled, called again got nowhere, don’t want to leave as very happy, what number is best to call please
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Webstallion
(@Webstallion) reported
@virginmedia absolute nightmare, my partner just got hung up on by your operators after an hour and a half trying to resolve a complaint. I honestly expect better.
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Sian
(@sianrhiannon91) reported
@virginmedia So internet is off AGAIN for the 4th time today. That phone number just told me there are no faults in the area, same as the online service status checker..
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Mila
(@LYCOICAT) reported
@virginmedia Im sorry I appreciate your response. But it’s so difficult to access complaints. If you could help on here it will help us. We are really finding stumbling blocks
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Kissin Kate Barlow💋
(@coco_delle) reported
Is virgin media down or something I’ve got assignments to do ffs
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Ian Campbell
(@ianc0109) reported
@virginmedia I can’t get through on the phone again. Waiting 35mins and hung up. It’s so annoying. 😡😡😡. I have 14 days to cancel in which I am going to do. This has happened to me several time. Can’t you help me please.