Virgin Media

Virgin Media Outage Report in Oldbury, Sandwell, England

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The latest reports from users having issues in Oldbury come from postal codes B69 and B68.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oldbury, Sandwell, England 01/15/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Redditch, Wolverhampton, Oldbury, Solihull, West Bromwich, Dudley, Kingswinford, Walsall, Stourbridge, Brierley Hill, Sutton Coldfield, Rowley Regis and Kidderminster.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSmethwick Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • ghstofyouBrock 👻•Betty👑•👻 (@ghstofyouBrock) reported from Walsall Wood, England

    Aight but why is virgin media the worst ******* internet shut ever

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    @virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    @virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract

  • daveshep1 Dave Shep (@daveshep1) reported from Solihull, England

    Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.

  • TomPG92 Tom (@TomPG92) reported from Birmingham, England

    @virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..

  • daveshep1 Dave Shep (@daveshep1) reported from Solihull, England

    @virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻

  • Uma1r_F1 Umair Ansari (@Uma1r_F1) reported from Solihull, England

    @virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!

  • brumadam Adam (@brumadam) reported from Birmingham, England

    Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏

  • midwifephd Roisin Bailey (@midwifephd) reported from Birmingham, England

    @amesmorton48 @virginmedia They're the worst.

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    Internet is down again @virginmedia It’s a Friday night. Sort it out.

  • Mijan93243645 MH (@Mijan93243645) reported from Birmingham, England

    @virginmedia Your text service is worse than speaking to someone live

  • chrisgdack Chris Dack (@chrisgdack) reported from Solihull, England

    Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten

  • daveshep1 Dave Shep (@daveshep1) reported from Solihull, England

    @virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MickHayes1 Mick Hayes (@MickHayes1) reported

    Hi @virginmedia had a really chaotic series of phone calls yesterday from someone claiming to be from you trying to help me improve my internet. Was this you and how can they prove it? Thanks!

  • BillNightingale Bill (@BillNightingale) reported

    @virginmedia Still no call. Bot texting me to ask if problem fixed but still had no call. Bit will take me though security for 5th round and end by saying someone will call within 4hrs.

  • aoife_macentee Aoife (@aoife_macentee) reported

    @VirginMedia_One could you look in to why Virgin Media 3 never has subtitles working? My mam's fav movie was on last night but we turned it off as she cannot follow without subtitles. They work on VM 1 and 2

  • acrock950 Adam (@acrock950) reported

    @virginmedia @BigIssue Trying to cancel my service with you as I am moving and cant take the service with me. Call centre staff just hang up on me or transfer me the moment they realise I'm cancelling. Terrible service

  • dales23 Stephen daly (@dales23) reported

    @virginmedia please someone contact me regarding my WiFi, its bordering on the ridiculous now ,never I'm my life have I had so many problems with WiFi since joining your company its a shambles

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia So why do I need to pay Virgin then? It is not one time issue, it has been for over 2 years. Virgin should have shown due diligence and duty of care to resolve the issue earlier. I appeal for compensation, waive off monthly charges for putting at this position on the critical day

  • Finlayandrew_ Finlay Andrew (@Finlayandrew_) reported

    Virgin media is a scam, about ready to lob this box out the back window **** sake

  • PetermcRed Peter mcgoldrick (@PetermcRed) reported

    @AntMelvin @virginmedia Virgin media lie all the time. They're billing me for a service I cancelled on 26th October. They say they can't access my account because there is an outstanding payment. They expect me to pay for a service I'm not using.

  • HelloNikDesign H E L L O I M N I K Design 🖍 (@HelloNikDesign) reported

    @TimGander @virginmedia My mum is with them over near Timsbury and they've had no problems

  • Chris_Archer58 Chris Archer (@Chris_Archer58) reported

    @virginmedia No and to be honest I never had any issues with my old router before this super hub.