Virgin Media Outage Report in Oldbury, Sandwell, England
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The latest reports from users having issues in Oldbury come from postal codes B68.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, West Bromwich, Oldbury, Halesowen, Redditch, Sutton Coldfield, Bilston, Stourbridge, Willenhall, Brierley Hill, Dudley, Wednesbury and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had problems with my TV since September now can’t get any live football or movies @virginmedia
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Fox
(@TheFox89688362) reported
@virginmedia I am leaving Virgin & need to talk to someone about when to cancel direct debit. Should I just cancel direct debit now and assume that someone in Sunderland has read my letter confirming I am leaving Virgin?
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Had I
(@HadI48323270) reported
Hi @virginmedia a member of your customer service offered me special price to keep me as a loyal customer higher than the March price increase. Why are existing customers being charged more than new customers - I will be charged £10 a month more than a new customer
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Mark
(@LufcMad84) reported
@virginmedia See thread & tweets - been waiting since 8th December for my complaint be dealt with. Each time I ring up I’m told only manager can deal with complaint & ring me back. Not once have they - you then sent a fake / false email saying my complaint has been dealt with. Illegal @Ofcom
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Lady Dy
(@DyannRowe) reported
@virginmedia @TheFox89688362 It is infuriating to wait for ages on the phone constantly being told by the remote voice to refer to the website for help when your first approach was the website! The website is not as helpful as your staff are!
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Janice Edwards
(@Janice0987654) reported
@IM_org Do not get virgin media ever because the signal is terrible if more than one gadget is on it and only reaches the room its in! they have zero customer service. we have tried for 3 weeks to cancel but there is no way of doing it as no customer services are there.#badfordisabled
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Marianne 🌸💜
(@AngelaH80467217) reported
@virginmedia How about you call me! I simply do not have the time to hang on the phone.
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Uncle CC
(@CCGOOOO) reported
@virginmedia I was never informed about the cancellation before. They found out that the building was not serviceable after 3 weeks of the contract. However, it was misrepresented because it was clearly ok when I first purchase. You could have told us that weeks ago…
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CHRISTY
(@Christy_HI) reported
@virginmedia They were also no help.
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Jayne Sarhangian
(@zhenyaax) reported
Hiiii @virginmedia can I get a call back? I’ve spent an hour trying to sort my issue and calls keep getting dropped. Ready to just cancel the account at this point
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mandi
(@mandi071) reported
@virginmedia Link not working