Virgin Media

Virgin Media Outage Report in Oldbury, Sandwell, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Oldbury come from postal codes B68.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oldbury, Sandwell, England 10/28/2025 10:35

October 28: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Oldbury, Stourbridge, Brierley Hill, Dudley, Sutton Coldfield, Redditch, Wolverhampton, Halesowen and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    @virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!

  • Mossymossy3 Danny Moss (@Mossymossy3) reported from Solihull, England

    @virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @virginmedia Someone actually looking into my account, the issues I've had and money back would be nice

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @Truthisaperspe1 @virginmedia I do inform them of the issues.

  • Davidjocksmith David smith (@Davidjocksmith) reported from Birmingham, England

    @virginmedia No, it’s terrible

  • Davidjocksmith David smith (@Davidjocksmith) reported from Birmingham, England

    @virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @BeefGolf @virginmedia @MartinSLewis They are awful.

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!

  • mavMclovin77 STEEEB (@mavMclovin77) reported from Birmingham, England

    @virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England

    @virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England

    @virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay

  • JamieEveriss . JAY! (@JamieEveriss) reported from Dudley, England

    @virginmedia can you please advise how I’m able to log a complaint?

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    @virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.

  • abbiewx_xo Abbie Walters (@abbiewx_xo) reported from Kidderminster, England

    @virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England

    @virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharpy_G Sharpy (@Sharpy_G) reported

    @virginmedia I’ve been trying for 10 days now. Your customer service systems are failing massively. The text service is a massive joke of a Merry-go-round with no answers. The phone for existing customers is always busy and social media just cutpaste answers #virginmedia #poorcustomerservice

  • LiamBroadfoot Liam Broadfoot (@LiamBroadfoot) reported

    On hold to @virginmedia for almost half an hour after someone 'transferred me to the right department'. Wondering who they transferred me to. Good start when you're returning a call from the complaints department. Their poor service never ceases to amaze me.

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported

    @virginmedia Really!!! 3 days trying to resolve my Internet speed issue and nothing has been done. I have contacted the executive team now because nobody can be bothered to acknowledge my tweets and customer service are useless, and what makes it worse is im paying £126 a month

  • Tommyk01 Tommyk (@Tommyk01) reported

    @virginmedia For the best service possible go to website. Impossible with no broadband

  • danfagn81 Dan (@danfagn81) reported

    @virginmedia Contacted the number and was told we won’t be back up and running until Friday 3pm so that will be 4 days without service for an entire street. Also told the engineers were in the field but nobody is in our street

  • JWellsy123 Jordan (@JWellsy123) reported

    Wonder if there’ll ever be a day when @virginmedia’s broadband doesn’t go down. Getting a bit boring now

  • GraemeNason Graeme Nason (@GraemeNason) reported

    @virginmedia So I finally got through to someone after 18 mins on hold. I ask to disconnect.. ok no problem it will be done in 30 days .They then say they have to speak to someone to confirm it. I am then on hold for a further 22 minutes and surprise surprise the phone goes dead .please DM me

  • grumppot GrumpPot 😷 (@grumppot) reported

    @virginmedia I HAVE!! And every day you don't answer me. And then the following day you send a text asking 'do you still need help'!! In fact this morning you've just texted to say you can't help me on the chat bot. Absolutely ridiculous. This is a farce.

  • frobb11 Francine R. (@frobb11) reported

    @virginmedia Your website recognised there was an issue, and indicated that the fix date was "18 january". I signed up for updates and have received none. The WiFi seems to be back by now but I'm not confident in it. Can you just answer my question: how do I make a formal complaint, please?

  • worldofdavem DM (@worldofdavem) reported

    @virginmedia Yes. Don’t you think it a little more than coincidental that every working day for over a week now, it drops to nothing once schools and work start? Fine in the evenings and weekends. So no service during the day. When we need it.