Virgin Media Outage Report in Oldbury, Sandwell, England
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The latest reports from users having issues in Oldbury come from postal codes B69.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Kidderminster, Walsall, West Bromwich, Stourbridge, Cradley Heath, Sutton Coldfield, Oldbury, Solihull, Dudley, Brierley Hill, Smethwick, Redditch and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?
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JADE
(@jdbhrrs) reported
from
Birmingham, England
does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@virginmedia It was a five minute fix, but she lost one month of TV access as a result. She’s a nurse so arranging a daytime appointment took a while because of her work patterns. It’s her first home of her own and I felt she had been treated in a less than respectable manner.
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasn’t changed l have no idea what is happening with the complaints. I’m so worn down by it all.
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@virginmedia My daughter had to make 2 phone calls to your customer service department to resolve a problem with her new TV box in November last year. She was almost 2 hours on the phone & then an engineer visit solved the problem. Engineer admitted the setup instructions were at fault.
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rayofsunshine 💙
(@lestatsmum) reported
from
Halesowen, England
@virginmedia do you have a number or email so I cancel mobile insurance?
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@davesumnersmith @virginmedia I have realised that talking to Twitter teams is of limited value. The responses are scripted and when they’re painted into a corner, they just stop responding. Customer Service has become a contradiction in terms. My daughter has had similar experiences with Virgin Media.
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.
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DOM PRIEST
(@Dom_Priest94) reported
from
Dudley, England
@virginmedia chronic customer service !
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@theMrsH89 @virginmedia l upgraded my internet with Virgin and it’s dreadful. The process still isn’t sorted out lm being charged incorrectly and it won’t be put right until complaints sort it out. I’m still waiting for complaints the service for broadband and the customer is poor and very stressful
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David Byrne
(@dbyrne2112) reported
from
Birmingham, England
@virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?
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Mat Burling
(@all_day_) reported
from
Birmingham, England
@virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom
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Chloe
(@ChloeHolland_ox) reported
from
Aldridge, England
Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out
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chris dagnall
(@DagnallChris) reported
from
Birmingham, England
@virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia It’s the WIFi and what can you do about it? I’ve been a customer for many many years and this issue is causing aggravation. Surely I should expect uninterrupted service all day every day. It’s not cheap either is it??
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@virginmedia I’ve called and called l’ve used the chat line numerous times. A agent opened a complaint in early feb l received a letter saying all sorted when it wasn’t there are 2 complaints outstanding and my accounts are still wrong.
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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caro2000
(@caro200010) reported
@virginmedia I can’t take this anymore!!! Do I need to change provider after 20 years?! Wifi is crap from weeks and all I’ve been told is there are works in your area! Works that should have been finished and change date every day! Sort this out asap or I’m leaving!
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Truthbomb
(@Truthbo16132871) reported
@virginmedia Why is the installation process so bad with Virgin broadband? Ive been waiting 3 weeks. 2 engineers sent to my address and now waiting for a 3rd. Lack of coordination and poor communication between constructors and engineers cause unnecessary delays.
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anythinggrows
(@anythinggrows1) reported
@virginmedia I'm a virgin media customer and I joined O2 on a pay monthly contract, does this qualify me for volt and if so why can't I access it via O2 app..?
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Kate
(@KatieRowley_) reported
@virginmedia please can some get in contact with me please, we are waiting for an engineer to come, a van has pulls up 3 times this morning but then driving off. Not good service as we are waiting at home and we can not get through to customer service.
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Hilary
(@hils_bils) reported
Really pleased @virginmedia upgraded the broadband signal last Monday. @ThreeUK mobile data is now faster.
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Adrian John
(@TheAdrianJohn) reported
@richardbranson @HollyBranson I wonder if Holly would have been proud of dad, if she had met the mums I used to help in Brixton, who after months of trying to get them straight, would get a pressure phone-call from Virgin Media, selling them expensive contracts which they had no means of paying for!
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Lee_Westwood
(@LeeWestwood11) reported
@virginmedia Its a wireless connection, Ive already got separate channels set up to make for better connections. To be honest your equipment is just poor, so many dark spots its a good job i havent got a big house, we would be sat round the router like a camp fire
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Pete J
(@Pete_Js) reported
The most disgusting @virginmedia service ever! My contract ends and without saying a word they bill me double! I contact them and they tell me there are no deals.. er hello you are advertising Black Friday deals right now!! Then tell me I have to ring a different team #badservice
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Clement
(@ClementMenasce) reported
@virginmedia been on the phone to your teams. Keep on being passed around from department to department for the last hour. This is a total disaster! can you actually help resolve the issues! #novirginnomedia
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Pandaface
(@OfficeSekuhara) reported
@virginmedia any way to get to competent customer service rep? Spoken to 2 to sort wrong price for my broadband. They lie that the agreed pricing has been applied BUT STILL paying the old price 5 mths later. Feels like deliberate scam at this point.