Virgin Media

Virgin Media Outage Report in Oldbury, Sandwell, England

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The latest reports from users having issues in Oldbury come from postal codes B68.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oldbury, Sandwell, England 12/15/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Walsall, Redditch, West Bromwich, Sutton Coldfield, Wolverhampton, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • Kimmi_Mmm Kymberlilly :-) (@Kimmi_Mmm) reported from Wednesfield, England

    @virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?

  • GameAndClay Keats (@GameAndClay) reported from Dudley, England

    @virginmedia Thanks Virgin, it’s been emotional to say the least, I think Vouchers are a good way to say sorry @virginmedia as a new customer it says you value the trust i can put in to our future relationship. Thoughts?

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia Yes the problem has been ongoing for the last 2 weeks

  • jpaulmurdock J. Paul Murdock (@jpaulmurdock) reported from Dudley, England

    @virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia I have says no issues but it’s intermittent

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down again 6 days in a row now!

  • nickit81 nicola titley (@nickit81) reported from West Bromwich, England

    @virginmedia why am I not getting any help for the past 4 weeks for intermittent broadband when I call all I get is monitor for the next 24 hours I am getting no help whatsoever but you will want me to pay my bill on time your service and customer service is disgusting

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    @virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough

  • Happysmiler64 Sue Hartley RGN 🌈 (@Happysmiler64) reported from Solihull, England

    @virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker

  • VINCIFMIanD Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England

    @virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.

  • jonesl90 Liam (@jonesl90) reported from Halesowen, England

    @virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?

  • KarenPerry7 *KP* (@KarenPerry7) reported from Willenhall, England

    @Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    Oh what a surprise @virginmedia is down again 😡

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia taking a long time to answer got an issue that needs to be resolved over the phone

  • rachel_manning1 rachel manning (@rachel_manning1) reported from Solihull, England

    @virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia It says no known issue but the faults intermittent

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aymaryy Maya 🇦🇲 (@aymaryy) reported

    @virginmedia has the worst internet connection if you want good wifi avoid these people at all costs

  • _wotta Joe 'wotta' Anderson 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽️🎮 (@_wotta) reported

    @virginmedia They cut the electric but I’ve no I’ve why the internet is not working. The cable looks fine, but the router is flashing red.

  • JamesSh95731810 James Shaw (@JamesSh95731810) reported

    @virginmedia Oh like the last 8 months of support I wasn't getting? I am not interested in your lies anymore, I am interested in @Ofcom and other such companies getting involved now. So they can fine you AGAIN for screwing your customers over, your business team is worse than the residential

  • Milanmithani Milan Mithani (@Milanmithani) reported

    @SkyHelpTeam I just want to speak to a human being. Why is that so hard? All the numbers you have published all tell you to back online. Having second thoughts about signing up in the first place if this is the level of service. @virginmedia - what you saying? Can I speak to a human?

  • steve1211 steve moore (@steve1211) reported

    @virginmedia I'm m disabled paralysed on one side the good side no fingers on the phone side no problem as priority customer but NOT ON TV SERVICE side, I tell the call handlers that I cannot do anything also in a wheelchair always they repeat what they've said again I say ICANNOT after a

  • skid_tourst Matt (@skid_tourst) reported

    Phoned @virginmedia customer care regarding the poor service, the fact that the connection drops sporadically on multiple devices, can't connect to chromecast and is about 400Mbps slower than what it should be. Told that engineers are looking at it but it will take about 24 hours

  • DataqaAi dataqa.ai (@DataqaAi) reported

    @virginmedia 2nd day in a row without working internet in N1 Canonbury area. We’ve only been told there is a problem in the area with no further information. Could you please give more information on estimated time?

  • steve1211 steve moore (@steve1211) reported

    @virginmedia Is very poor.

  • CarlMatthews Carl Matthews (@CarlMatthews) reported

    @virginmedia Yes android app and browser both have the same issue.. won't give me access to watch sky max on demand

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    @virginmedia Wow, so you think an hour is an acceptable waiting time for customer service? There you have it, I’m now with BT and I can call them, speak to someone, & the longest I’ve waited is 3 minutes. There’s no comparison really.