Virgin Media

Virgin Media Outage Report in Oldbury, Sandwell, England

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The latest reports from users having issues in Oldbury come from postal codes B68, B69 and B65.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oldbury, Sandwell, England 08/26/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Brierley Hill, West Bromwich, Walsall, Dudley, Wednesbury, Redditch, Solihull, Sutton Coldfield, Wolverhampton, Halesowen, Kingswinford, Rowley Regis and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBrierley Hill Internet

Community Discussion

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Virgin Media Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • davidiharris David Ian Harris (@davidiharris) reported from Birmingham, England

    @virginmedia who can I speak to about your shambolic customer service!!!??? 💩

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

  • CraigBrownGolf Craig Brown (@CraigBrownGolf) reported from Dudley, England

    @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

  • azoidismd Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England

    @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

  • dbyrne2112 David Byrne (@dbyrne2112) reported from Birmingham, England

    @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

  • brumadam Adam (@brumadam) reported from Birmingham, England

    @virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

  • ChloeHolland_ox Chloe (@ChloeHolland_ox) reported from Aldridge, England

    Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?

  • travellingcoral Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported from West Bromwich, England

    @ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

  • darrendunbar70 Darren Dunbar (@darrendunbar70) reported from Birmingham, England

    @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

  • all_day_ Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

  • jdbhrrs JADE (@jdbhrrs) reported from Birmingham, England

    does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴

  • lestatsmum rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter_Bennet Peter Bennet 96.5% #FBCC (@Peter_Bennet) reported

    @virginmedia Not 100% sure but that's the channel I've noticed it on, mainly films recorded on my box. I was watching live the other night and it was the same. Internet search indicates others have the same problem, not just on VM. It might be something you have to take up with TCM

  • susantidadk Susan Kempster (@susantidadk) reported

    @virginmedia The resolution, JS, is that the EDF cannot be waived. So I will pay a lot of money (for me it's a lot) for a service I cannot use, through no choice or fault of my own. @virginmedia at least the two people I've spoken to today are ashamed

  • traceysb tracey brown (@traceysb) reported

    What a shocking company @virginmedia are! Been with then less then 17 days ,had to call 11 times been cut off 7 times ,no call back ,Now being told i must pay an extra £99 to receive service or just under £200 to get out of contract ...Disgusting!!!

  • anndrajs Andrew 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇦🇺🏳️‍🌈 (@anndrajs) reported

    @virginmedia still bad but managed to speak to 2nd level technical support who just did exactly what I had already done - restarted the router; but apparently it's also my fault as I didn't tell the engineer where to install the router. counting down until I can switch providers.

  • gerry_carney Gerry Carney (@gerry_carney) reported

    @virginmedia Hi. The connectivity between the bedroom and lounge V6 boxes has stopped working. 2 engineers have visited and have been unable to resolve. I was offered another engineer visit but if 2 can’t fix it, what difference would another make.

  • AFCREST Bazza & MY (@AFCREST) reported

    @virginmedia hey. I’m experiencing some severe broadband issues at home. It has been like this for hours. Hub is working, but Wi-Fi is disconnected. I am working from home too, not sure what I can do next. Tried all that is on the website

  • Courtney_Barts Courtney Maddison (@Courtney_Barts) reported

    @virginmedia my WiFi has been down all morning. Not ideal as we are working from home. Can you please assist with this?

  • DonnellanNicola Nicola Donnellan (@DonnellanNicola) reported

    @virginmedia is there an issue with mobile signal this morning? My signal is emergency calls only. Have turned phone on and off and same results

  • susantidadk Susan Kempster (@susantidadk) reported

    @virginmedia on the phone now. the resolution from your complaints team was - "you committed to stay in the property" - Resolution "an Apology" At least the person I spoke to now was kinder ... let's see what happens

  • eltee1960 LT1960 (@eltee1960) reported

    @virginmedia Will do, a bit miffed as a twenty year customer having to pay for it too.