Virgin Media

Virgin Media Outage Report in Oldbury, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Oldbury come from postal codes B69.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oldbury, Sandwell, England 03/18/2025 11:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Oldbury, Wednesbury and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @MrCMorley @virginmedia If it’s anything like the ongoing outage in Four Oaks they won’t bother to contact you. I checked they had my correct details and I’ve had no updates. I’ve now cancelled my contract.

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia Thanks for replying! The green light keeps flashing which its never done - we had an outage in B14 yesterday- my internet is working and we have rebooted but its still flashing

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    @virginmedia problems with my phone line in B9 Birmingham.

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia trying to get some help with my router and I'm on hold for 20 mins then get cut off - no chat facility available and no email help - rather frustrating !

  • Chrisf2016 Chris fletcher (@Chrisf2016) reported from Wednesfield, England

    So @virginmedia are increasing our bill again. We've been loyal customers since it was telewest even with all the problems over the years we stuck with you Well thats it. I will be finding another supplier 👋👋👋

  • chrispicken Chris Picken (@chrispicken) reported from Wolverhampton, England

    @HannahWestwood @virginmedia It’s on, it’s just slow. Supposed to be 350 and I’m getting 20.

  • licklemouse Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @virginmedia tremendous service had problems with my tv service for 3 weeks now which you still haven’t sorted and now you put my bill up and to try and sort it all out I’ve now been on hold for an hour shocking

  • Kagey_infohub Kate Gordon (@Kagey_infohub) reported from West Bromwich, England

    @virginmedia Not sure tbh- it took at least 2 hours for the update to complete. Our connection frequently drops and is slow.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @Cee_langie8852 @virginmedia Yes, they are useless. No service most of yesterday and as of 0530 this morning, no service again. I’ve spent hours waiting to get through to the technical team. It’s time @ofcom got involved.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @MrPaulTreadwell @virginmedia @Ofcom I’ve just spoken to a very rude lady in retentions. Have been lied to, apparently I was on the internet all day yesterday, I was in the office.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @virginmedia I’m getting an access denied error message. A quick google suggests this is a common issue.

  • Kagey_infohub Kate Gordon (@Kagey_infohub) reported from West Bromwich, England

    @virginmedia I'll check, but slow connection and frequent drop is ongoing. We looked at switching but didn't move as not enough confidence in alternative ISPs tbh.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Did you notice the "again". On average it's down 2 days a month.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @virginmedia B744LG my neighbour is also having issues. Internet keeps dropping out so there’s clearly some sort of intermittent fault. I’ve wasted 45 mins on the phone trying to report it.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @stephanemassey @VirginMediaCorp You should leave Virgin Media, I can pretty much guarantee the service won’t improve and you’ll be left with no internet on a regular basis.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @BFILeigh @virginmedia @SkyUK I don’t know you but Virgin Media as a company are so bad they look Sky look amazing. If you can cancel and find an alternative I’d do it.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...

  • foraneasylife Richard Baily (@foraneasylife) reported from Solihull, England

    Waiting over 22 minutes thus far for @virginmedia to answer phone, as I have no broadband service. Service suddenly went when watching catch up tv. 🙄

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LightsOutRace Mr (@LightsOutRace) reported

    @virginmedia That’s the problem, i want the offer you offered me on Monday, I phoned within an hour of receiving the email, why would you offer me something that’s expired or why would you offer something that expired within an hour of sending the email, neither of those make sense

  • ceedoubleu ceedoubleu (@ceedoubleu) reported

    @virginmedia I can't understand why you won't respond to my complaint. The only options I have been offered was to accept compensation before the problem was resolved or to close my account. Deeply unimpressed.

  • Mirpanda1 Mirbo💙 (@Mirpanda1) reported

    @virginmedia What's the point you never sort anything!

  • Sparrowlegss sparrowlegss (@Sparrowlegss) reported

    @virginmedia your Internet service sucks for all the money I am paying you.

  • Chorcai Chorcai (@Chorcai) reported

    Moving to #VirginMoblie #Virginmedia worst mistake ever, ported my number but can't make or receive calls, 45mins on hold to customercare then cuts off, whatsapp = auto reply, online chat = auto reply - great service.

  • grifferz Andy Smith (@grifferz) reported

    Nextdoor top post: Appalling service from Virgin Media …but no I won't pay more and suffer lower speed And they wonder why the service is allowed to be so bad.

  • mattburton72 Matt Burton (@mattburton72) reported

    @virginmedia Hi John. I phoned today. Automated service. Switched router on and off. Speeds now up at 390mbs. I will keep checking speed through the evening. It has done this before so I expect the speed to drop to a crawl later but let’s see.

  • TimAyling Tim Ayling (@TimAyling) reported

    @virginmedia There is nothing, but you have been in the area this week apparently fixing local issues. And made it worse

  • andreahayes121 andrea hayes (@andreahayes121) reported

    @virginmedia when are you going to fix your @NetflixUK @netflix channel?

  • j1vy_k Sonny (@j1vy_k) reported

    @virginmedia when will the broadband be restored in KT10? Outage remains after the power cut this morning…