Virgin Media Outage Report in Oldbury, Sandwell, England

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Oldbury, England

The most recent Virgin Media outage reports came from the following cities: Smethwick, Birmingham, Oldbury, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Solihull, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Sutton Coldfield.

City	Problem Type	Report Time
Smethwick	TV	3 hours ago
Birmingham	Wi-fi	4 hours ago
Oldbury	Wi-fi	5 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Internet	22 hours ago
Wolverhampton	Wi-fi	22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

• 
  Craig (@cra1gs) reported 8 minutes ago from Birmingham, England

  Internet is down again @virginmedia It’s a Friday night. Sort it out.

• 
  Dave Phillips (@DaveWFC) reported 8 minutes ago from Wednesfield, England

  Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍

• 
  Tom (@TomPG92) reported 25 minutes ago from Birmingham, England

  @virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..

• 
  👻•Betty👑•👻 (@ghstofyouBrock) reported 27 minutes ago from Walsall Wood, England

  Aight but why is virgin media the worst ******* internet shut ever

• 
  Stephen Luckett (@Steveluckett) reported 34 minutes ago from Codsall, England

  On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....

• 
  Connor (@CCRSGAMING) reported 35 minutes ago from Walsall Wood, England

  @virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Solihull, England

  Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia

• 
  anna_banana (@bettyboobypants) reported 37 minutes ago from Birmingham, England

  @virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.

• 
  MH (@Mijan93243645) reported 41 minutes ago from Kidderminster, England

  @virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably

• 
  Rob Wadrup (@WadrupR) reported 42 minutes ago from Solihull, England

  @virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week

• 
  MH (@Mijan93243645) reported 43 minutes ago from Kidderminster, England

  @virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details

• 
  Mat 🏳️‍🌈 (@EgglestonMathew) reported 43 minutes ago from Birmingham, England

  @virginmedia huns ya broadband is broken , again.

• 
  SUSAN (@Susiec64) reported 46 minutes ago from Halesowen, England

  @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

• 
  Rob Wadrup (@WadrupR) reported 49 minutes ago from Solihull, England

  Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.

• 
  MH (@Mijan93243645) reported 54 minutes ago from Kidderminster, England

  @virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always

• 
  Stephen Luckett (@Steveluckett) reported 54 minutes ago from Codsall, England

  @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

• 
  anna_banana (@bettyboobypants) reported 57 minutes ago from Birmingham, England

  @virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract

• 
  Rob Wadrup (@WadrupR) reported 59 minutes ago from Solihull, England

  @virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.

• 
  MH (@Mijan93243645) reported 1 hour ago from Birmingham, England

  @virginmedia Your text service is worse than speaking to someone live

• 
  Adam (@brumadam) reported 1 hour ago from Birmingham, England

  Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⛧𝕱𝖆𝖑𝖑𝖔𝖚𝖙 𝖅𝖔𝖒𝖇𝖎𝖊⛧ (@_FalloutZombie_) reported 6 minutes ago

  @virginmedia Is this a troll? Can I speak to someone who won't treat me like a moron? I'm with Virgin Media, I am ONLY with Virgin Media.

• 
  Archie (@archiejpl) reported 8 minutes ago

  @virginmedia Yes I have tried everything. Could I have some specific advice for the issue I’m having please?

• 
  Mark Evans (@Tokraspy) reported 10 minutes ago

  @virginmedia Lousy technical service lousy failing superhub works okay after they reset it and goes wrong with an hours connectivity on 2G and 5G a spotty at best and drop signals to devices. Poor signal strength in house. None existent outside house. Too higher price. And BT is offering

• 
  rav norris (@RavNorris) reported 14 minutes ago

  My @virginmedia has been down for almost 24 hours. Zero help on their website. Tells me there are no outages in my area and offers no further explanation. Mint.

• 
  Slo Mo (@stuarto268) reported 14 minutes ago

  @garrett_golf @virginmedia Absolutely dreadful customer experience

• 
  モノノ怪 | PastelCorpse (@PastelCorpsetv) reported 19 minutes ago

  @virginmedia I've taken the steps to reset our router, this is as usual an area problem not just our home, but this seems to be a running problem every week, there is always a connection issue with the broadband services even after having all our connections changed.

• 
  Jonny (@mancmaestro) reported 27 minutes ago

  @RavNorris @virginmedia Make sure you log this, should be due a refund for the time paid they're failing to provide a service for. If it continues, you should be able to argue a contract termination without penalty too, as they're in breach if not providing said service. I did it recently with EE.

• 
  Andrea Spencer Davidson 💙 (@andieloulou) reported 28 minutes ago

  @virginmedia you’re hashtag #betteconnected has just made me actual lol. For weeks I’ve been trying to log a complaint. Please send me an email address. Does you online form even work?

• 
  Mr Smooth EMT 🇬🇭 (@MrSmoothEMT) reported 28 minutes ago

  @virginmedia Yes, I did the check by entering my postcode and surname and there’s an outage in my area - says it will be resolved by 2330…that would’ve been a whole 11 hours without services…poor!

• 
  Melissa (@melissar954) reported 29 minutes ago

  @virginmedia 20 days I have now been without broadband. Keep getting promised a call back from but never happens. Taken days off work for engineer to turn up but nothing. Not even a phone call. Absolutely disgusting customer service!