Virgin Media Outage Report in Oldbury, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Brierley Hill, Dudley, Stourbridge, Walsall, Solihull, Wolverhampton, Redditch, West Bromwich, Bromsgrove, Smethwick, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia I am mate awful service
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.
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𝚋𝚎𝚝𝚑
(@beffycuk) reported
from
Dudley, England
@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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Robin 🤘🏻
(@RobinB1971) reported
from
Solihull, England
@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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derek(🕖❤️🔥samurai🇨🇳)
(@Dereklad) reported
from
Birmingham, England
Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@AngryDallas) reported
@virginmedia I didn’t get the adapter, I rang customer services last night to tell them and was told that would be sent out to me. Told I would receive confirmation of that but just received an email today saying my account is ready for a phone upgrade yet.
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia Waiting all day today for Engineers to turn up. No ones turned up. Calling your customers service number is useless to get an ETA. Are they still coming? Its obviously night time not sure how your engineers going to do exterior work at night. Had organise access for them.
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Gary Fildes
(@garyfildes) reported
@virginmedia I am losing my $@@t at the insane blockers on broadband support. Since going to 1gb three weeks ago my corporate VPN is crushed!!! For five years at 250mb perfect service!! The VPN works everywhere apart from mine FFS can someone fix it #boredofturnitoffandon
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Viv Haig
(@vivhaig) reported
from
Edinburgh, Scotland
@virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.
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Jayne
(@mejuliemcspirit) reported
@virginmedia This is not good customer service. I asked for a third sim to be sent by a different delivery company or by recorded to reach me on saturday. I do not feel that is impossible. I was told no
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Craig lord
(@Craiglord14) reported
@virginmedia No Mum didn't even know you were changing it My dad passed away three years ago she is on her own Bad form to disconnect a lady living on her own, so if she needed to call an ambulance, what would have happened? I wonder
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andrew
(@brfcraver72) reported
@virginmedia Been told will take 5/6 days to fix so unacceptable
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Leeds6
(@Ls6Leeds6) reported
@virginmedia @NetflixUK Thats not the point. I ask for help as stated on VM text and nothing comes back!! Just a send STOP or HELP!! Grr
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia WHY IS IT A COMPLETE SHAMBLES? @virginmedia customer service phone number seems designed not help customers. Why do I have to tweet.
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Kieron Francis
(@FullyScouser) reported
@virginmedia The internet in our house has began to regularly cut out and refuse to reconnect for hours at a time. As someone who works from home but doesn't own the Internet box, what can I do? (We've done all the standard restart, power off for 30 secs stuff)