Virgin Media Outage Report in Oldbury, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oldbury come from postal codes B68 and B69.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Redditch, Wolverhampton, West Bromwich, Oldbury, Dudley, Walsall, Solihull, Stourbridge, Brierley Hill, Kidderminster, Sutton Coldfield, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
||
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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Andy the baggie
(@b68baggie) reported
from
West Bromwich, England
Anybody virgin media gone down
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shelli
(@Shelli_hall91) reported
Wondering if @virginmedia will ever deal with my complaint, try to call and end up in an automated loop, emails unanswered, live chat can’t help. Two weeks until I can go to the ombudsman.... does anyone wanna help before then?
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Rhys
(@rwalkington2) reported
@virginmedia I’ve checked it says no problems
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Oliver
(@UnitedOliver1) reported
@virginmedia Brudda your WiFi is so bad it took you a day to send the reply
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Scarlett Kefford
(@ScarlettRoses_) reported
@virginmedia As I have already said above - no I haven’t. My number was once used to contact you by a customer and I have since repeatedly asked not to be contacted but it keeps happening. I have been repeatedly called before 8am in morning and every time I have told you I am not the customer
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Shelli
(@Shelli_hall91) reported
@DanielleNGregor @virginmedia I have the exact same problem. 100 mbps but me at home with just my work laptop and my google nest but was told I need to buy more bandwidth. How about no. Just keep being fobbed off too. Once 8 weeks is up I’m going straight to the ombudsman
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shane harris
(@shaneha30564034) reported
@virginmedia No sorry that’s not the issue the issue is getting a engineer here too install my new hub4 out of all your trained staff that can seem to understand this Richard Branson would be sat on Pluto the time my install is done , come on please
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John R. Moore
(@jmoore067) reported
@virginmedia The complaint has been handled now, or as handled as it could be, despite your staff member being incredibly rude to the point I’m tempted to report. Are all calls recorded?
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ADJStreams
(@adjstreams) reported
What a surprise, 7pm, and the internet has gone back down to ~2mbps upload speed. And no updates from @virginmedia by text despite signing up for them. So, now they're sending an engineer on Wednesday morning (when the internet will be fine)... Let's see what they can do.
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shane harris
(@shaneha30564034) reported
@virginmedia All I need is my new hub 4 connected at my new address all the other work is done the installation is completed but the Vm team are still saying that there is issues on the street but that’s all completed all need is a single engineer to come and connect easy