Virgin Media Outage Report in Wolverhampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wolverhampton come from postal codes WV2 and WV1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wolverhampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wolverhampton, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Burntwood, West Bromwich, Dudley, Bilston, Smethwick, Cannock, Willenhall, Rowley Regis, Halesowen and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wolverhampton, England
Latest outage, problems and issue reports in Wolverhampton and nearby locations:
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Andy Newton
(@NewtonAndy) reported
from
Dudley, England
@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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freckles n dimples
(@xsasix) reported
from
Woodside, England
@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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edd
(@Edduknow) reported
@virginmedia Sorry I am confused. Can you please answer question. Do you regularly have capacity issues. Unable to coupe with the broadband demand at peak times?
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joella
(@rick_macauley) reported
@virginmedia But your company never applied for permission to lay cables, we didn't want to leave it's your fault not ours so why should WE be penalised
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Amy
(@amyfulton33) reported
@virginmedia Oh where do I start! We can’t get virgin at our new house even though we should be able to (virgin need to move box), your customer service has been atrocious - passed around, disconnected more times than I can count, told I’d get a call back and never did, the list goes on!
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James Barnes
(@JayB100883) reported
@virginmedia Our TV and broadband went down at around 9pm last night. It won't be fixed until at least 4pm. I am bow using my Virgin mobile data for internet i should be getting from my home broadband and being charged for both how is this right?? Sort it out
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Georgina Morey
(@georgina_morey) reported
@virginmedia I want to cancel along with hundreds of other people who are fed up of Virgin! But who has time to sit on hold to speak to yet another handler who has no record of the previous conversations and to have to explain yourself all over again!
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Maximo Beerbelli
(@tb285) reported
@virginmedia @darrancooper83 This is an issue that many people seem to have reported last night as well. It's an issue across BT Sport content (channels 1, 2 and 3) although bizarrely BT ESPN is working which suggests there is a fault at your end rather than BT
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Murray Carcary
(@murray_carcary) reported
@virginmedia You are waisting my time. There's no point of replying if you can't help or escalate to a senior manager. Sums up virgin staff contredicting each other. Please get somebody to call me today. I want the service I was sold with the boosters, and a continuous signal.
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Tarek Khwiss
(@Tarekkhwiss1) reported
@virginmedia Tv says there may be an error 602 message when using on demand or catch up service. Estimated to be sorted today by 3pm.
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ConEdwards
(@CKEDWARDS99) reported
@CBeebiesHQ I’m with virgin media and it was just the chuggington programme, was it the episode itself? My boy was watching programmes before with no issue and once chuggington finished the audio was as normal
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CAMouflage936
(@GEagleGaming) reported
@virginmedia The ping is still higher than normal this has been going on for 3 days. I restarted my router last night and still had a problem. Why I do a speedtest it show wildcard networks.