Virgin Media

Virgin Media Outage Report in Wolverhampton, England

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The latest reports from users having issues in Wolverhampton come from postal codes WV1, WV5 and WV10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wolverhampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wolverhampton, England 04/19/2024 07:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, Walsall, West Bromwich, Brierley Hill, Ryton, Oldbury, Stourbridge, Smethwick, Cradley Heath, Halesowen and Rowley Regis.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomDudley Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wolverhampton, England

Latest outage, problems and issue reports in Wolverhampton and nearby locations:

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    @virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth

  • ikonic_exposure Daniel Sturley (@ikonic_exposure) reported from Birmingham, England

    @virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.

  • DANCINWANDERER AVRIL WATKINS (@DANCINWANDERER) reported from Dudley, England

    @virginmedia Yes we do - as soon as we turnoff the telly we lose signal and we have no Internet upstairs at all - very unhappy resorted to watching telly on the iPad

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong This isn't as bad as some would make out. 10 isn't ideal, but it's not insecure either. That's not to say you can't choose an insecure 10 character password however...

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    See @virginmedia can’t be bothered to even tweet back an angry customer

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.

  • wolfboy78 pepe sprio (@wolfboy78) reported from Wednesfield, England

    @virginmedia No tried again and unable to send an engineer because the fault is not happening .. I did try to explain it's intermittent 😡😡but with the language barrier she couldn't understand .. I will try and cancel my account later because I'm not paying for a service that has issues

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    @virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia

  • jenkin99 jen (@jenkin99) reported from Birmingham, England

    @virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.

  • JillyBrum Jillybrum (@JillyBrum) reported from Birmingham, England

    @virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hoopy91 Steven Gibson (@hoopy91) reported

    @virginmedia having issues with WiFi dropping out. Tried unplugging the hub, wired LAN has no issues and if I run a test on your website the WiFi works then stops again after the test is complete which then finds no fault. Getting DNS/IP or wrong password errors

  • Raz625772 Rand (@Raz625772) reported

    @birdpretavoler @virginmedia Try getting internet installed. It’s been the worst customer service experience of my life. Literally

  • umairplusumair Umair Noah Rahman (@umairplusumair) reported

    @Eman_G294 You think Sky is bad? My brother you haven’t experienced bad until your trying to check your damn emails on VIRGIN MEDIA 😭😭😭😭

  • StacyEllie89 Stacy Elizabeth (@StacyEllie89) reported

    @virginmedia Well it just cut out yet again!

  • PodycustBlog Podycust Blog (@PodycustBlog) reported

    @virginmedia when are you going to support ipv6?

  • ShiroSirius Shiro Sirius (@ShiroSirius) reported

    @AlexxTheTiger @virginmedia Yeah, Virgin’s customer service is the only time I’ve ever been treated outright rudely by a call centre

  • shiiro_jk Shiiro 🥷 (@shiiro_jk) reported

    I really wish I could say I’m exaggerating about my WiFi but it’s an everyday occurrence. Virgin Media sucks man

  • Rachelnoreason1 HoneyBeGood @HoneyBeGood (@Rachelnoreason1) reported

    @VMO2News @virginmedia @goodthingsfdn I wonder how pleased Virgin Media would be if when they tried taking their monthly payment from my bank only to be told "Funds may not be available" or " Account accessed, no funds" or "Failed to obtain money" And don't steer me to your advise pages, the problem is with YOU.

  • denise_ayre Denise (@denise_ayre) reported

    @virginmedia @virginhelp broadband down again no Internet... this is getting a joke now!!!!

  • ClarkRenney Clark Renney (@ClarkRenney) reported

    How much longer will it take @virginmedia to 'improve' my service? My Internet connection is still down at 21:34...