Virgin Media

Virgin Media Outage Report in Wolverhampton, England

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The latest reports from users having issues in Wolverhampton come from postal codes WV1 and WV11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wolverhampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wolverhampton, England 03/19/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Brierley Hill, West Bromwich, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury, Rugeley, Ryton and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wolverhampton, England

Latest outage, problems and issue reports in Wolverhampton and nearby locations:

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

  • _lilymarsden Lil (@_lilymarsden) reported from Dudley, England

    @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    @virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

  • S_Whitchurch Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England

    @virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    @virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    @virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

  • Cara_L_RN Cara (@Cara_L_RN) reported from Dudley, England

    @virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England

    @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

  • Cara_L_RN Cara (@Cara_L_RN) reported from Dudley, England

    @virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.

  • AaronAlluyn Aaron (@AaronAlluyn) reported from Birmingham, England

    @virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..

  • Neil982 Neil A (@Neil982) reported from Birmingham, England

    @virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mellissadzinzi Mellissa🦓 (@mellissadzinzi) reported

    Virgin media is bad vibes I have wifi problems at least four times a week ffs

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

  • jodiec45 Jodes 🐘 (@jodiec45) reported

    @virginmedia I never asked to cancel. You cancelled my contract and have now sent this to debt collectors. Another issue… you do not listen.

  • RoNicMo RoRo (@RoNicMo) reported

    @virginmedia customer service is genuinely APPALLING. My broadband have even been installed yet, but I would NEVER recommend them based on my experience so far. An absolute joke

  • BndtJackk JackkBNDT (@BndtJackk) reported

    @virginmedia I have also rang 3 times and the second time i rang to complain the lady put the phone down on me so i want to make a complaint about her. For my first month with you your customer service has been shocking so far! Should of stayed with Sky!

  • AndrewSellars79 Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England

    @virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?

  • j_amunday Jason Munday (@j_amunday) reported

    @virginmedia Yes still no joy - as a new customer this is very frustrating and not a good start

  • WAeonghus Wandering Aeonghus #Ididntvotefortheliar (@WAeonghus) reported

    @virginmedia my wife had a phone call from one of your agents and he just said 'take our offer or leave it." and do you know what? His rudeness convinced us to move on even more. Your increase of £40 per month for poor broadband and worse customer service is scandalous.

  • abbywhitmorex Abby (@abbywhitmorex) reported

    @virginmedia hi is your ‘chat to us now’ function down? I can’t seem to talk to anyone via the app or online through this way, many thanks.

  • ReneMadras Darren Ames (@ReneMadras) reported

    @virginmedia hi, I can't verify my email to setup my account. Email link has expired and I don't get another when I select send again. Can you help?