Virgin Media Outage Report in Wolverhampton, England
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The latest reports from users having issues in Wolverhampton come from postal codes WV1 and WV6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wolverhampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wolverhampton, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, West Bromwich, Walsall, Kingswinford, Burntwood, Brierley Hill, Stourbridge, Halesowen, Bilston, Oldbury, Norton Canes and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Dudley |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wolverhampton, England
Latest outage, problems and issue reports in Wolverhampton and nearby locations:
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service
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Dickie B
(@richiebunn) reported
from
West Bromwich, England
The award for the worst ever customer service goes to @virginmedia over an hours wait to get through.
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lee harris
(@leeharris85) reported
from
Dudley, England
@virginmedia customer service as good as ever told I’m being put through to another team.... then cut off
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Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia why has my mobile signal strength dropped now Virgin Mobile is piggybacking off Vodafone? Used to be full strength when you used EE.
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Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@Carol74438555 I was having issues with Virgin media too but they are sending me an updated box out so hopefully it will be ok then
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia It’s the WIFi and what can you do about it? I’ve been a customer for many many years and this issue is causing aggravation. Surely I should expect uninterrupted service all day every day. It’s not cheap either is it??
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia No service still. Outrageous. No customer support. Online mths all day. Great advert for Virgin. The most reliable broadband provider #poorservice
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lee harris
(@leeharris85) reported
from
Dudley, England
@virginmedia I’ve tried calling got through being on hold for 30 minutes waiting to speak to a manager as I’ve been told I need to pay for something others have free and been cut out again!!!
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia Yes this was after I reset. I have been trying a hub reset regularly and it doesn’t help. How do I check the package I am on? Im not sure.
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@theMrsH89 @virginmedia l upgraded my internet with Virgin and it’s dreadful. The process still isn’t sorted out lm being charged incorrectly and it won’t be put right until complaints sort it out. I’m still waiting for complaints the service for broadband and the customer is poor and very stressful
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Andrew Grove
(@henry_1664) reported
from
Birmingham, England
Can anyone tell me how you get @virginmedia to respond to and deal with complaints? I am at the end of my tether with them! I have raised 4 complaints now and they have unsatisfactorily responded to 1 which I called back about to keep the complaint open only for them to close...
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Andy H
(@AndyTDEJ) reported
from
Dudley, England
I think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Mortimer
(@Morty77) reported
@virginmedia It wasn’t an outage. The virgin Media Connect app wasn’t working. I assume because it takes you to a login page, and that wasn’t working either.
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Brad Harper
(@WebTexWeb) reported
@virginmedia It says I have to pay as one was sent out but it never arrived
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Limepickle
(@Limepickle12) reported
@virginmedia With respect those links are not fixing the issues we have. I am having difficulty home schooling because the wireless service is so unpredictable. I am having to drop out of meetings at work due to wireless issues. This is costing me money and affecting my children’s education
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mandee
(@mandee78357787) reported
@virginmedia why have I been kept on hold now for an hour !! And been transferred 3 times ! I’m trying to disconnect from your broadband services ... why is this so difficult - account 520261802 -Very prompt when new services need to added !!- been a customer for over 15 years !
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Rich
(@RichSith) reported
@virginmedia It’s an impossible task. Meant attempt redelivery again today but not holding my breath. Why oh why use such a poor company with such a bad reputation
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Andy Evans
(@fade2dust) reported
@virginmedia As I say, I was not able to access my mail on any device or using a webmail client. It appears to be working this morning but it is a continuing trend of not getting the service I pay for and getting no reply to formal complaints.
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🦔🦊Johnny1983 🦝🐱
(@JohnnyDude1983) reported
@virginmedia None. My email doesn't work 🙁. #virginmedia
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Rich
(@RichSith) reported
@virginmedia yodel. It’s down to Virgin Media to make sure I receive my box seeing as it’s VM who is silly enough to use the awful services of Yodel. Never had a single easy experience with these clowns
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Grumpy Neil
(@GrumpyNeil_) reported
@virginmedia I've spoken to your UK based tech support and have an engineer coming out. Fingers crossed for a resolution
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Christopher Hadden
(@Chrishadden88) reported
@virginmedia Ill bullet point it for you. Months of complaints about poor service. Ignored complaints from november. Manager call backs within 48hrs not done. Put on hold for over an hour. Refusing to disconnect due to issues. Complaints not handled or resolved from last year. List goes on..