Virgin Media Outage Report in Wolverhampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wolverhampton come from postal codes WV1 and WV13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wolverhampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 27: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wolverhampton, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, Bilston, Cannock, Walsall, West Bromwich, Wolverhampton, Burntwood, Brierley Hill, Willenhall, Dudley, Kingswinford and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wolverhampton, England
Latest outage, problems and issue reports in Wolverhampton and nearby locations:
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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liz fox🦊
(@lizzyhappyfox) reported
from
Dudley, England
@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tokie
(@Tokester01) reported
@bellso19 @virginmedia I had the full virgin package and was averaging 250mbs but I was paying £150 a month, when I tried to lower the package to get a better ‘deal’ they could only knock £20 off. If I the new hub comes and it’s still **** I’m going to go to sky or bt fibre
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Why is this not reported as service outage if the fault is still active?
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Vicky
(@ohwilduk) reported
@virginmedia Yes, I did that. There's never any known issues according to your website, which is an absurd lie because everyone in my local area is having the same problem.
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Tom Ferris
(@TomFerris97) reported
@virginmedia Doesn't seem like there's a service issue in the area. But over the WiFi the speed I get fluctuates dramatically and my bandwidth is appalling when trying to play an online game on console
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Ben Pindar
(@BenjaminPindar) reported
@virginmedia Actually, it has now come online again so I won't need to sit and with the router. Thanks for your help I may get back in touch if connection drops again
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Paul ☕️🌻🌍🌱🌈🌨☀️🇪🇺
(@Towherenow) reported
@virginmedia It didn't give me the option to cancel... otherwise I would've taken that route. It asked me what my query was about, TV Broadband or phone... and wouldn't let me go any further without choosing one of them.
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Andy Barrell
(@barrellmeister) reported
@1simpleworld @virginmedia They don't even take complaints seriously and don't know the difference between a problem and a complaint as they keep confusing the two.
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Sarah Kirkman
(@sarzk82) reported
@virginmedia Yes we have connection issues on a daily basis. Technical team at Virgin couldn’t figure it out so told me it must be every device in my house?! Engineer confirmed it is a network issue in local area but no resolution. Take our money for an unreliable service
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Hannah
(@miss_hanC) reported
@virginmedia Hi, tried the Service Status link. Shows no known issues in area. Hub is faulty but can't order a new hub because connections now back. Had visit but prob's not been fixed. Please can you send me a new Hub asap? Thanks
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Nagesh
(@hinagesh) reported
@virginmedia @virginmedia Promised 100mbps speed but it never crossed 40mbps since i took the connection. Absolutely ridiculous service. Complained about this many times but no use. I was getting 70mbps for £20 with my previous provider, with £27 i am getting 31MBPS. Shame on you.