Virgin Media Outage Report in Wolverhampton, England

Problems in the last 24 hours in Wolverhampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Smethwick, Birmingham, Oldbury, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Cannock, Willenhall, Rowley Regis, Halesowen, and Stourbridge.

City	Problem Type	Report Time
Smethwick	TV	3 hours ago
Birmingham	Wi-fi	4 hours ago
Oldbury	Wi-fi	5 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Internet	22 hours ago
Wolverhampton	Wi-fi	22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wolverhampton, England

Latest outage, problems and issue reports in Wolverhampton and nearby locations:

• 
  Ash❗️ (@A_J_92) reported 45 seconds ago from Birmingham, England

  So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!

• 
  Carol Coombes O.B.E (@CrackingLeaders) reported 10 minutes ago from Birmingham, England

  @virginmedia Bedroom installation contracted weeks ago for ill person. Didnt happen. Scant, apathetic apology, told new date might now be few weeks. Was held up collection from hosp awaiting techs that never came. We've no clue what's happening when, nor the effort to keep trying for it.

• 
  Ash❗️ (@A_J_92) reported 11 minutes ago from Birmingham, England

  @virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message

• 
  Teds (@Tedtalks13) reported 12 minutes ago from Aldridge, England

  @richardbranson @virginpulse why i think virgin media having iso 90001 on testing bulk buying of @tim_cook stuff richard on your 2% losses since liberty carbon emissions uk with crap

• 
  🐺Wolfish (@unit_1974) reported 21 minutes ago from Birmingham, England

  @virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.

• 
  John Sanders  (@ObsessiveJohn) reported 21 minutes ago from Wheaton Aston, England

  @Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.

• 
  SketchXZ (@SketchXZ) reported 25 minutes ago from Burntwood, England

  Sorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems

• 
  Stuart Cockerill (@licklemouse) reported 32 minutes ago from Birmingham, England

  @virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡

• 
  Dave Bytheway (@davebytheway) reported 32 minutes ago from Wolverhampton, England

  @wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate

• 
  Kate Wright ◣ ◢ (@Wrightgal80) reported 34 minutes ago from Birmingham, England

  @BloxwichWolf @virginmedia They are beyond crap!

• 
  Josh Moreton (@josh_moreton) reported 36 minutes ago from Birmingham, England

  @virginmedia Yes the whole service is down and I’ve already registered the faults over the phone and I’ve used the app to get text updates. But the resolve time keeps changing and there no description to the fault itself.

• 
  Helen Rollins (@kittykatrollins) reported 37 minutes ago from Birmingham, England

  Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that

• 
  Josh Moreton (@josh_moreton) reported 39 minutes ago from Birmingham, England

  @virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.

• 
  Sarah James (@gmb_sarahjames) reported 44 minutes ago from West Bromwich, England

  Really disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough

• 
  Ash❗️ (@A_J_92) reported 47 minutes ago from Birmingham, England

  @virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!

• 
  🐺Wolfish (@unit_1974) reported 47 minutes ago from Birmingham, England

  As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.

• 
  Dave Bytheway (@davebytheway) reported 48 minutes ago from Wolverhampton, England

  @wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this

• 
  Nigel P Harris (@nigeyp) reported 55 minutes ago from Birmingham, England

  Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia

• 
  Lucy Coxon (@lucylegs1506) reported 57 minutes ago from Wednesfield, England

  @virginmedia not a happy customer at all. My phoneis not working at all, not turning on. I pay insurance thru virgin. I called them 2day to see if it could be repaired, they said no and Ive gotta pay £80 excess for a replacement. It doesnt state this in my contract.

• 
  daniel (@field133) reported 59 minutes ago from Dudley, England

  @virginmedia absolute joke virgin broadband nearly 6 weeks of intermittent issues with no broadband and again yesterday and today when you call no one answers just holding this needs to be addressed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⛧𝕱𝖆𝖑𝖑𝖔𝖚𝖙 𝖅𝖔𝖒𝖇𝖎𝖊⛧ (@_FalloutZombie_) reported 4 minutes ago

  @virginmedia Is this a troll? Can I speak to someone who won't treat me like a moron? I'm with Virgin Media, I am ONLY with Virgin Media.

• 
  Archie (@archiejpl) reported 7 minutes ago

  @virginmedia Yes I have tried everything. Could I have some specific advice for the issue I’m having please?

• 
  Mark Evans (@Tokraspy) reported 8 minutes ago

  @virginmedia Lousy technical service lousy failing superhub works okay after they reset it and goes wrong with an hours connectivity on 2G and 5G a spotty at best and drop signals to devices. Poor signal strength in house. None existent outside house. Too higher price. And BT is offering

• 
  rav norris (@RavNorris) reported 12 minutes ago

  My @virginmedia has been down for almost 24 hours. Zero help on their website. Tells me there are no outages in my area and offers no further explanation. Mint.

• 
  Slo Mo (@stuarto268) reported 12 minutes ago

  @garrett_golf @virginmedia Absolutely dreadful customer experience

• 
  モノノ怪 | PastelCorpse (@PastelCorpsetv) reported 17 minutes ago

  @virginmedia I've taken the steps to reset our router, this is as usual an area problem not just our home, but this seems to be a running problem every week, there is always a connection issue with the broadband services even after having all our connections changed.

• 
  Jonny (@mancmaestro) reported 26 minutes ago

  @RavNorris @virginmedia Make sure you log this, should be due a refund for the time paid they're failing to provide a service for. If it continues, you should be able to argue a contract termination without penalty too, as they're in breach if not providing said service. I did it recently with EE.

• 
  Andrea Spencer Davidson 💙 (@andieloulou) reported 26 minutes ago

  @virginmedia you’re hashtag #betteconnected has just made me actual lol. For weeks I’ve been trying to log a complaint. Please send me an email address. Does you online form even work?

• 
  Mr Smooth EMT 🇬🇭 (@MrSmoothEMT) reported 26 minutes ago

  @virginmedia Yes, I did the check by entering my postcode and surname and there’s an outage in my area - says it will be resolved by 2330…that would’ve been a whole 11 hours without services…poor!

• 
  Melissa (@melissar954) reported 27 minutes ago

  @virginmedia 20 days I have now been without broadband. Keep getting promised a call back from but never happens. Taken days off work for engineer to turn up but nothing. Not even a phone call. Absolutely disgusting customer service!