Virgin Media

Virgin Media Outage Report in Wolverhampton, England

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The latest reports from users having issues in Wolverhampton come from postal codes WV1, WV10 and WV4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wolverhampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wolverhampton, England 02/26/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Cannock, Oldbury, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, West Bromwich, Dudley, Burntwood, Brierley Hill, Bilston, Wednesbury and Cradley Heath.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomCannock Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Wolverhampton, England

Latest outage, problems and issue reports in Wolverhampton and nearby locations:

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband

  • SammyLouisee_ sammy♥ (@SammyLouisee_) reported from Wolverhampton, England

    So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)

  • WestonKerri Kerri (@WestonKerri) reported from Birmingham, England

    @virginmedia absolute joke !! worst customer service provided ! #whybother

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.

  • xpjxuk Paul Jenkins (@xpjxuk) reported from Walsall Wood, England

    @virginmedia been hounded with call for 2 weeks finally answer to be offered disgusting customer service and when I ask about the offer on the Martin Lewis website told can’t have it please call me or I will be leaving and going to sky

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,

  • simonpunch Simon Pugh (@simonpunch) reported from Wolverhampton, England

    @virginmedia just had the call ended by your overseas call centre not the greatest service in the world!!

  • jenkin99 jen (@jenkin99) reported from Birmingham, England

    @virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.

  • DarranAttwell Darran Attwell (@DarranAttwell) reported from Dudley, England

    @virginmedia can someone help me with a bill... I’ve been charged twice for the same bill both times overcharged. And I’m struggling over the phone.. can someone please DM me please

  • ikonic_exposure Daniel Sturley (@ikonic_exposure) reported from Birmingham, England

    @virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}

  • andrewanthony83 Andrew Anthony (@andrewanthony83) reported from Codsall, England

    @SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HeardCustomer Never Heard of Customer service (@HeardCustomer) reported

    @virginmedia was promised a call back last week about an issue on the broadband. Still hadn't happened...

  • wkd666 NeverInTheWorld (@wkd666) reported

    @virginmedia Broadband updates so the internet was down on Friday & it’s off now cos it’s updating again today Not fit for purpose Website & call centre say no probs Beyond ridiculous the number of tweaks & work that gets done. It’s like a revolving door

  • S_MLYNX Stephen M (@S_MLYNX) reported

    @virginmedia Just booked for a SEVENTH engineer to come and fix the broadband. It’s over a month since we had a connection that lasted the whole day. If anyone is considering #virginmedia please rethink

  • CallMeWal Wal (@CallMeWal) reported

    @virginmedia may have the most annoying cold callers. VM: We'd like to reward you for being a loyal customer Me: Great unless it's a decrease to my already excessive bill don't bother, normally you try to "reward" me with a bigger bill VM: For just an extra ... Me: 😡Every time😡

  • HalVIII John Kanes (@HalVIII) reported

    @virginmedia very frustrated - incomplete installation, inconsistent broadband, no response to complaint of 7/4 and now charged £300 more for leaving (due to house move) than you told us on the phone. So glad that I won’t have anything to do with you any more.

  • Mick_Holloway Market Oriented Marketer focussing on your clients (@Mick_Holloway) reported

    @virginmedia No I don't, but now being told by your colleagues in support that our handsets are compatible! And now they have found a fault! There's a technician coming out Wednesday... fingers crossed for resolution - will keep you informed ;)

  • mukeftjustin jaz (@mukeftjustin) reported

    @virginmedia ntlworld email not working.. won’t let me send or receive emails.

  • bitcoin_boris Boris (@bitcoin_boris) reported

    Trying to cancel my Virgin media contract. First try 40minutes waiting, then they hang up on me. Second try on the line for 45 minutes still waiting. #virginmedia is a joke. More updates to come

  • SP1814 SP18 (@SP1814) reported

    @virginmedia The worst company I have ever spoken too, just spent over 2 hours on the phone with your customer service teams with nothing resolved. I will be going back to Sky TV who have a much better customer service team. I do not recommend Virgin Media to anyone.

  • YveMunroe7 Eve Munroe (@YveMunroe7) reported

    @virginmedia There was no record of a hub being ordered. That’s why nothing came. A 3rd technician is coming out to see what the problem is on Wednesday 30th June 2021. I’ll wait to see what happens. @spida_manc #interferencewithwork #vulnerableyoungperson