Virgin Media Outage Report in Wolverhampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wolverhampton come from postal codes WV1 and WV11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wolverhampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wolverhampton, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Brierley Hill, West Bromwich, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury, Rugeley, Ryton and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wolverhampton, England
Latest outage, problems and issue reports in Wolverhampton and nearby locations:
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
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Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
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jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
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Craig
(@cra1gs) reported
from
Birmingham, England
So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Hayley Law
(@HayleyLaw3) reported
from
Wednesfield, England
@virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
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julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Jack Benjamin
(@beadyeyedjack) reported
from
Cannock Chase, England
@virginmedia have got to be the worst company going. Awful awful service. Avoid at all costs!!!! #virginmedia #BROADBAND
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
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Doug Grant
(@Darkbluebaggie) reported
from
West Bromwich, England
@virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Thompson
(@Peter171177) reported
@virginmedia Hi, I apologies for the tone of my last message it was send out of frustration. The issue is now sorted and the channel is now working. Thank you for your assistance today.
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Rob Helm
(@robxhelm) reported
Currently getting the pish ripped out of me with @virginmedia prices, can anyone recommend a decent internet provider? Feel like everyone I've ever used has been terrible in some way :'(
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Adam Stephens
(@krazykong_88) reported
@virginmedia Ah fantastic Virgin media is down again been absolutely terrible for the last few weeks. Internet so intermittent no bbc news channel and we have lost landline twice for over 48hrs. Sort it out.
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Cettina norton
(@norton_cettina) reported
@virginmedia Or at least you should have an automated message saying this number doesn't exist. Unless your crediting the money to my account then no no help has been provided.
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DareWolf
(@DareWolfRL) reported
ANOTHER evening pulling only 5mbps @virginmedia. We pay for 200. Every time the ******* football is on. Newsflash, some of us dont want to suffer for others to watch some overpaid wankers kick a ball around. Sort it ******** out.
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@virginmedia hi, trying to call for tech help with this problematic hub4 but the only help I'm getting is automated 'turn off & on'. I need much more in depth assistance. How do I get through to a technical person please? URGENT HELP NEEDED
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rachmc
(@rachmc1980) reported
@virginmedia BT sport doesn’t seem to be working on our box or my parents box-is there an issue?
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Sarah Thompson
(@sarahthommo) reported
@virginmedia Hi. I’ve been waiting nearly 2 weeks for someone to call me back. Was told I would have a call in 48 hours re my TV box not working at all. Raised a complaint but agent refused to give me a ref no. Have done chat, text, calls -cut off each time). What next?
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kim
(@soarinwebber) reported
@virginmedia wifi bad
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Sean Gardner
(@thisissean) reported
@virginmedia No problem, yes tried that. No vpn or antivirus running. Was previously working, nothing has changed this end. Sometimes it loads with intermittent glitches and then error message appears. Not sure if our V6 box is the issue.