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Virgin Media outages and service status in Cannock, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Cannock, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 17, 7:23 AM GMT+1.
  • 64% TV (64%)
  • 18% Internet (18%)
  • 11% Total Blackout (11%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Cannock come from postal codes WS11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cannock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cannock, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Bilston, Walsall, Sutton Coldfield, Stafford, West Bromwich, Cannock, and Streetly.

CityProblem TypeReport Time
Wolverhampton TV 21 hours ago
Wolverhampton TV 2 days ago
Wolverhampton Total Blackout 2 days ago
Wolverhampton TV 2 days ago
Wolverhampton TV 2 days ago
Wolverhampton Internet 3 days ago

Nearby cities with recent reports

Wolverhampton

11 recent signals

21 hours ago
Bilston

2 recent signals

4 days ago
Walsall

2 recent signals

4 days ago
Sutton Coldfield

2 recent signals

4 days ago
Stafford

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cannock, England

Latest outage, problems and issue reports in Cannock and nearby locations:

  • matchstickman74
    Stu (@matchstickman74) reported from Wednesfield, England

    @virginmedia Yes checked, problem in my area, estimating fix time 4pm

  • poole_ste
    Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

  • richiebunn
    Dickie B (@richiebunn) reported from West Bromwich, England

    The award for the worst ever customer service goes to @virginmedia over an hours wait to get through.

  • byellielouise
    El 👸🏻 (@byellielouise) reported from Colwich, England

    @FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again

  • Pedro_661
    Pedro661™ (@Pedro_661) reported from Wednesfield, England

    Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

  • aquaticsmum64
    AJKearney (@aquaticsmum64) reported from Aldridge, England

    @virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises

  • WulfrunianChris
    Chris Burden (@WulfrunianChris) reported from Wednesfield, England

    My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.

  • pennwba
    Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

  • ThatNeilFleming
    neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @fesshole Imagine having virgin media - those poor kids

  • stjohn121
    StJohn (@stjohn121) reported from Stafford, England

    @virginmedia after reporting issues with my VM hub4 where the 5Ghz channel reverts to channel 108 it has come to my attention that this is being experienced by others. I’ve had to fact reset then manually change it to Ch40/48 then rename 2.4&5 so that my wife’s system can log 1/2

  • mercede72928186
    Mercedes Hodson 👷🏻‍♂️💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

  • adiDev0
    adi (@adiDev0) reported from West Bromwich, England

    @virginmedia and the broadband has gone down again. Every day around midday. Phone app has problems reaching servers, web service status says my broadband is good. Router flashing or sorts of green lights.

  • PhilCampbell_
    Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • SteveWa13630733
    Steve Walters (@SteveWa13630733) reported from Wolverhampton, England

    @virginmedia @matty_gilbert94 Can’t check service status page - that is down too

  • blaster1966
    blaster66 (@blaster1966) reported from West Bromwich, England

    @virginmedia All OK now but didn't have any service for 12 hours

  • MarcosJimClowes
    Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England

    @virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • leerusson86
    Lee (@leerusson86) reported from West Bromwich, England

    @Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveJusta
    Steve Justa (@SteveJusta) reported

    @virginmedia @bisho32287 How much of a refund are we all getting @virginmedia ? I just knew when the fix time estimate said 5:05 that it wouldn't be - why not just give the real estimate instead of this nonsense?!

  • Mike_J_Bradley
    Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported

    @virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing

  • SteveJusta
    Steve Justa (@SteveJusta) reported

    @bisho32287 @virginmedia Just seen the same. Totally unacceptable, wth kind of 'outage' could need 30hrs (at least) to repair?!

  • Mike_J_Bradley
    Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported

    @virginmedia When is this likely to be? I have stuck on the welcome page for over 24hrs. This is not acceptable and no information being shared on what the problem is and when service is likely to be resumed. Very poor

  • HeadingleyVoice
    HeadingleyVoice (@HeadingleyVoice) reported

    @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1

  • JShine06
    JoShine06 (@JShine06) reported

    Why can't you speak to an actual human being from @virginmedia ? They were meant to call my mum back weeks ago and they never bothered.

  • JCorbinHus
    J Corbi (@JCorbinHus) reported

    @virginmedia 19hrs + no broadband security system down in a high crime area. This morning I was offered comp £10 by customer service agent as a “goodwill gesture” for inconvenience 🙄

  • VespaPX12570
    MOT ALAW (@VespaPX12570) reported

    @virginmedia This is still not working? Its been nearly 12 hours since it went off?

  • Trebor0501
    Bob (@Trebor0501) reported

    @virginmedia when are you going to fix the “watch from start” function?

  • leelamalur
    SRao (@leelamalur) reported

    @virginmedia No one to help and besides have charged a penalty for non- payment. Terrible service. Will find a way to get out of the contract.