Virgin Media

Virgin Media Outage Report in Cannock, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cannock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cannock, Staffordshire, England 01/25/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cannock, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Bilston, Walsall, Sutton Coldfield, Burntwood, Wolverhampton, Wednesbury, West Bromwich, Lichfield and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBilston Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cannock, England

Latest outage, problems and issue reports in Cannock and nearby locations:

  • MrBlitzed Glenn Arnold (@MrBlitzed) reported from Rugeley, England

    @virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.

  • mercede72928186 Mercedes Hodson (@mercede72928186) reported from Wednesfield, England

    @Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree

  • davecres Dave (@davecres) reported from Walsall Wood, England

    @virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • harrietmayx harrietparkdavies (@harrietmayx) reported from Lichfield, England

    @virginmedia reset my virgin router and now won’t turn back on.. help please

  • AmritPahal Amrit Pahal (@AmritPahal) reported from Walsall Wood, England

    @virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • ChanEk81 Chan Ekanayake (@ChanEk81) reported from Stafford, England

    @TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • LordBeerHunter LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, England

    Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kslcross KSLCross | EN/KRVTuber | VTrap (@kslcross) reported

    @LichVtuber @virginmedia This was my nightmare with my isp for the past month See if they'll replace your router for you with something more modern, that helped with my issues

  • AndyPJo1 Andy Johnson (@AndyPJo1) reported

    @virginmedia I’d rather you as a company sorted it for me and that you trained your staff to offer consistent and up to date advice. When will the YouTube problem be fixed?

  • GetHisAssWukong Wukong (@GetHisAssWukong) reported

    @LichVtuber @virginmedia Kinda crazy how bad some services can be so bad and still be a running company like wtf are you doing @virginmedia

  • stijnoo1 stijnvda1994 (@stijnoo1) reported

    @LichVtuber @virginmedia maybe look into if the router is placed with the fuses, here in holland it's the norm. though a bad one sicne it decreases 30% wifi power, thus a fix is maybe placing it outside of that...

  • GetHisAssWukong Wukong (@GetHisAssWukong) reported

    @virginmedia @LichVtuber Bruh.....i can you the answer and all I did was read. The router was replaced and didnt fix the problem because she suspects the cable is at fault and instead of your employee checking it he left before even seeing if the router fixed the issues.

  • Kainoa_25 Kainoa25 ➐ (@Kainoa_25) reported

    @virginmedia @LichVtuber This is making me have an appreciation for the bad service from spectrum. Whelp if I ever move to the UK now I know, don't get virgin media. Smh

  • Spookback Kokomi Hate Account (@Spookback) reported

    @LichVtuber @virginmedia dude sky are the exact same load of **** i've been dealing with. the sky q box is intermittent and they absolutely insist that its the router... ???

  • salmon81 Stephen salmon (@salmon81) reported

    @virginmedia Yes broadband all u need to do is check my account to see the hundreds of pounds u have had off me for a service u can't provide.

  • damian_wba Damian_wba (@damian_wba) reported

    @virginmedia is there a issue with virgin mobile as my phone is having issues loading anything up. I'm connected to my VM router too and still it takes ages to load up websites, social media accounts.

  • SEOforlondon Flycast Media (@SEOforlondon) reported

    @virginmedia Its engaged all the time... you need to give me the special number for at risk issues