Virgin Media Outage Report in Cannock, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cannock come from postal codes WS11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cannock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (22%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cannock, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Wednesbury, Burntwood, West Bromwich, Bilston, Lichfield, Cannock, Walsall, Willenhall, Stafford and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Wolverhampton |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wednesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cannock, England
Latest outage, problems and issue reports in Cannock and nearby locations:
-
James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
-
Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
-
💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
-
Will Hook
(@williamtm) reported
from
Stafford, England
@virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.
-
Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
-
💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
-
Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
-
Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
-
Kim Etheridge
(@ketheridge71) reported
from
Lichfield, England
@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
-
Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
-
Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
-
Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
-
Steve Wiley
(@S_Wiley303) reported
from
Walsall Wood, England
@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
-
Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
-
Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade
-
Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
-
Kieron Conroy
(@kieronjconroy) reported
from
West Bromwich, England
@virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ptitza Svobody
(@PtitzaSvobody) reported
Virgin media broadband BR3. Service outage?
-
Jason Woods
(@jason84woods) reported
@virginmedia The same as the others that showed little interest in forcing the issue, it is what it is and no one can change it! Unless you speak to the right person then they change it
-
CatCatCatCat
(@onecattwo) reported
@virginmedia We signed up for broadband in October. Our pre-installation date of 14th November was cancelled due to an unspecified issue. Having spent hours on hold over the past month being told there was no update or time scale, today we found out its likely to be 6-8 weeks.
-
Carl Harris
(@Carlharris84) reported
@virginmedia Literally your customer service team are pants. New customer I don't even know if I'm going live on Friday. Nobody on the phone can tell me. Can you help ?
-
XYY
(@Mr_XYY) reported
@virginmedia can you please clarify is there a cooling off period, as my mother is currently in hospital and looks unlikely to return home? If not how much will I have pay if I cancel within next few weeks when I know for sure, it’s just the phone that she now has ? @Ofcom
-
p
(@Phil_t1983) reported
@HyperopticCS please please please can you provide service to my area, with you 2.5years and no problems just amazing service, now with @virginmedia for 3 months as we moved and regularly have to restart my router, now day 4 of issues and just received a txt shd b fixed by 9th!
-
Graham Paull
(@gman_belfast) reported
What ******** is wrong with @VirginMedia Customer Services. Easily the most incompetent bunch I have ever known. The sooner they go bust, the better. Complaint made to @Ofcom, maybe that will sort it.
-
PH
(@holliwotsits) reported
@virginmedia Hung up after 35 minutes waiting, we are not getting the service we pay for in fact we are using our mobile phones as hotpots using our data at additional cost
-
Caroline Bailey
(@womblingfree1) reported
@virginmedia elderly parents with faulty landline...trying to 2 hours to speak to an engineer as their emergency call system won't work without it...not really worth £80 a month is it?
-
Dominique Moore
(@DGNMoore) reported
Still not heard from @virginmedia now more than 5 hours, text message said response will be within 4 hours during working hours, which it was. Do not want to be charged US rates because @virginmedia location service is inaccurate by + 4,000 km