Virgin Media Outage Report in Perton, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Perton, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: West Bromwich, Walsall, Telford, Oldbury, Stourbridge, Brierley Hill, Dudley, Wolverhampton, Halesowen and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Walsall |
Internet | |
| Telford |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Total Blackout | |
| Walsall |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
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Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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Stu
(@matchstickman74) reported
from
Wednesfield, England
Its derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
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G
(@GOROBERT1987) reported
from
Oakengates, England
@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Stu
(@matchstickman74) reported
from
Wednesfield, England
@virginmedia Yes checked, problem in my area, estimating fix time 4pm
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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trukangsta
(@rkmbzzz) reported
@virginmedia It’s not a device issue as they connect to my phone hotspot. Hence my initial query about if you block MAC addresses. I’ve called your number and had a booster, and other checks. I need someone to come do their checks then. First I called about this was months ago
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Hive
(@Hiveykins) reported
@virginmedia I was told it was cancelled with immediate effect by the customer service agent I spoke to and the agent I spoke to last year who told me to cancel in a year never told me there was a 30 day notice period. How can I stop the money being taken as I won't pay it?
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Richie #BLM
(@RichieUK_TTV) reported
@virginmedia Hey I got the 360 tv, any way we can UPGRADE to TiVo? 360 is awful
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Sam Weston
(@Sweston87) reported
@virginmedia Wired is sporadic and slow but WiFi is unusable for the most part and this is with a new hub from the second i plugged it in the hub has been orange
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Ash Hale
(@ashhale01) reported
@virginmedia It's working but it regularly drops off especially upstairs in the house and to say we're apparently getting 100mb download speeds it's not very quick at all. A lot of apps on my phone regularly fail to connect until I switch to 4G
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Chris Daniels
(@vba_dev) reported
@virginmedia These are all problems of your own making. You promised me a booster within a few days. I didnt get it. And here we are some 4 months later having to raise complaints and told that I need to spend more time ringing up when you could either explain whats going on or send a booster
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Ivan Chambers
(@AluzionzR6) reported
@virginmedia Hi KF, I did a bunch of stuff when I called your support team. I think something was reset your end and we're back above our minimum speed. Thanks
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Shells
(@duffy_sc) reported
@virginmedia This worked until today where I have had to reboot the router again as the signal was so weak. This is clearly a faulty router. Can I get a new one? I cannot work like this
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Caz Laing
(@caz_laing) reported
@virginmedia Hi, sorry for the delayed reply. We last spoke to them on Friday 5th. They said that they could see that there was an issue showing in our area and that the estimated fix date was Monday 8th. One week later we are still experiencing the same problems unfortunately.
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Daniel Walker
(@danwalker1983) reported
@JimBelly @virginmedia We’re an absolute shambles when I moved house as well mate... couldn’t supply us with a service at all because our area didn’t have the cabling required so charged us £200.00 to cancel our contract even though we wanted to stay with them!.. get with #skytv