Virgin Media Outage Report in Perton, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Perton, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Willenhall, Dudley, Telford, Kingswinford, Wolverhampton, West Bromwich, Smethwick, Walsall, Brierley Hill, Stourbridge and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Willenhall |
Internet | |
| Oldbury |
Wi-fi | |
| Dudley |
Phone | |
| Telford |
Wi-fi | |
| Kingswinford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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wolvesmarc
(@wolvesmarc) reported
from
Dudley, England
Virgin Media outage lasted about 1 minute and the shits trending.
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miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Craig Gibbons
(@gibbons_craig93) reported
from
West Bromwich, England
@virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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DJ Neil J Birmingham
(@djneiljbham) reported
from
Wednesfield, England
Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!
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Joe Poole
(@Joppa_P) reported
from
Dudley, England
Any chance of some broadband @virginmedia !! Only been down since Friday in my household!! Absolute joke! #virginbroadband
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hassan Hassan
(@hassyafc) reported
@virginmedia No its not how I feel its a fact. I understand things can go wrong,but no excuses on customer service being so poor
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Chris
(@Chris86376966) reported
@virginmedia There working on it estimated fix time is 11:55
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Enrique Garrido-Cruz
(@DnRick) reported
@virginmedia @virginhelp My Internet dropped every 30 mins and came back on for just 10 mins at most from 6 until 9. This is not the first time it's happened. Seems to be fine now but you guys should really look into this or at least warn people if the service is going to be down
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was
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Andrasi Icolni
(@AIcolni) reported
@virginmedia Residents do not need council permission for you to install your service to there home
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Bettina Gimenez
(@B3ttina_G) reported
@virginmedia I was merely providing you more information on the poor service we've been getting, as you requested. We'll follow your team's advice and shop around for a better deal and better quality service
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Stuart Cantrill
(@stuartcantrill) reported
Fri: (VM by text): You sure it's not fixed (Me): Yep, very sure (VM by text): OK, call customer service again (Me): Sigh, OK (Me): Hi @virginmedia, you cancelled the engineer & we still have the problem, please send an engineer (VM): Sorry, everything checks out our end (2/3)
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Hassan Hassan
(@hassyafc) reported
@virginmedia Well it's 24 hrs now still no Internet so let's see. Your customers service team are so poor as well. 48 hrs is a joke to be honest when people need to work from home with the amount you charge for so called reliable broadband
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**** Burgada
(@pavilion5500) reported
@virginmedia we have been without service in the WD6 area due to an outage from last Saturday 21st Aug. The fix date keeps changing and it now says (very conveniently for you) next Tuesday 31st. I want to cancel my contract now but I can’t get you on phone/chat. Can u help?
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Autistic Widower
(@AutisticWidower) reported
@virginmedia Looks like I won’t qualify for any loss of service credits, despite everyone here having to use £££ of mobile data for a few hours this morning…