Virgin Media Outage Report in Perton, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Perton, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Halesowen, Oldbury, Wednesbury, Telford, Bilston, Cannock, Walsall, West Bromwich, Wolverhampton, Brierley Hill, Willenhall, Dudley, Kingswinford and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Oldbury |
Internet | |
| Wednesbury |
Wi-fi | |
| Oldbury |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
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Jonathan Ward
(@jaward916) reported
from
West Bromwich, England
@virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!
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Simple pics 📷 🇬🇧
(@simplepics66) reported
from
West Bromwich, England
@leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week
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rayofsunshine 💙
(@lestatsmum) reported
from
Halesowen, England
@virginmedia do you have a number or email so I cancel mobile insurance?
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Jonathan Ward
(@jaward916) reported
from
West Bromwich, England
@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Jens Tait.
(@jenstait) reported
from
Wolverhampton, England
So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Had to reset box again when I got home, this isn’t good service
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Pedro661™
(@Pedro_661) reported
from
Wednesfield, England
Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Coral Musgrave 🇪🇺🇬🇧🇳🇴
(@travellingcoral) reported
from
West Bromwich, England
@ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse
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Dan
(@Dannuccino) reported
from
West Bromwich, England
I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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Lacie_Adams
(@Lacie_Adams1) reported
from
West Bromwich, England
Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Craig Brown
(@CraigBrownGolf) reported
from
Dudley, England
@virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!
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blaster66
(@blaster1966) reported
from
West Bromwich, England
@virginmedia All OK now but didn't have any service for 12 hours
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beckiemurphy
(@beckieslittleb1) reported
from
Rugeley, England
@virginmedia Yes it doesn’t help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Mozley
(@edmozley) reported
@virginmedia Hi - I changed my TV package and was told change would take effect 15th of June but the bill came through and nothing has changed... please help!
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Emma Barber
(@EmmaBarber81) reported
@virginmedia Router broken! No power to it and been told earliest date of getting a new router is 28th July!!!!! 38 days with no internet is not ok!
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Mark Catley
(@dukeofbeeston) reported
@virginmedia we have been trying to cancel our account since December and you keep billing us and now you've sent a collection company on us- we haven't used your service since December- the phone lines direct us to payments, you cheeky gets. Your customer service is a disgrace.
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Cettina norton
(@norton_cettina) reported
@virginmedia I haven't spoken to just the forum but what's app and over the phone and I get can I go ahead and cancel the compliant and I say no I want proof and even over the phone I get what were saying is proof. I finally got through to someone over the phone today
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Emily
(@emz_leic) reported
@virginmedia extremely disappointed. Had this app open the entirety of the last hour waiting on the webchat link I was promised to resolve the issue of you overcharging me. Received no link and no reply. Your website is not giving me the option of chat either
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
Still no internet access and Virgin still standing at there being ‘no problems’! Can’t upload videos, work, attend meetings or even play a match of FIFA 😪 @virginmedia please help
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podman
(@mepodman) reported
@virginmedia mobile phone service has been down all day in Glasgow any idea what’s happening. O2 state they have issues but Virgin system reports all is well. Pa4 8ru . Can’t do Wi-Fi calling either.
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Samantha
(@Sammykins9486) reported
@virginmedia So I ring that number and get told that they cannot take my call as there is a high volume of calls, here’s a link to online help, you go round in circles just trying to contact someone , I assume the high number of calls are people wanting to leave this shocking provider
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Nick Hancox
(@NickHancox_) reported
@virginmedia Hi again, my girlfriend has since signed up for the same contract, and already has a confirmed delivery date for our hub. Please can you terminate any contract in my name (I've tried to call but without an account number I can't get anywhere, and I can't Live Chat). Thanks.
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Me2unotu2me
(@Me2unotu2me) reported
@virginmedia what is going on in the KT6 area of London as internet is terrible today???? @VirginMediaCorp