Virgin Media outages and service status in Perton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Perton, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 24, 6:16 AM GMT+1.
- TV (43%)
- Internet (36%)
- Wi-fi (13%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Perton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Perton, England
The most recent Virgin Media outage reports came from the following cities: Smethwick, Oldbury, Brierley Hill, Tipton, Stourbridge, Walsall, Telford, West Bromwich, Wolverhampton, Bilston, Dudley, Kingswinford, Halesowen, and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 8 hours ago |
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Internet | 18 hours ago |
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Wi-fi | 18 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
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Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England@Samyg1 @virginmedia We have no internet DY1 issue?
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Troy (@tr0y1291) reported from West Bromwich, England@virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.
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Dan (@Dannuccino) reported from West Bromwich, EnglandI've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.
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Helen Croft (@NannieHelen) reported from West Bromwich, England@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Brian Cape (@BrianMCape) reported from West Bromwich, EnglandQuite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor
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Nicky Rowe (@nickywolko) reported from Dudley, England@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Nick Bryant (@badsneaker5) reported from Ironbridge, EnglandYet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Pedro661™ (@Pedro_661) reported from Wednesfield, EnglandYaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.
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Simon Neale (@nealesj) reported from Swindon, EnglandHey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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LVWLVS (@lvwlvs) reported from Cheslyn Hay, England@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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freckles n dimples (@xsasix) reported from Woodside, England@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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waledbinkhaled (@waledbinkhaled) reportedNo broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.
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Marttech Solutions (@MarttechSol) reportedWe have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.
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simon parkinson (@parky1021) reported@virginmedia @BonesE78 Mine is exactly the same Terrible service
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(((Tim from Radio Clash))) 🌈 🏳️🌈💛🤍💜🖤 (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
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Carole ✝️🇬🇧🏴🙏 (@carole_awebb) reported@virginmedia Is there a customer services number I can call please?
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.
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Richard (@xTHEDROIDx) reported@virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.
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Jane V Carroll 🇬🇧 (@JaneVCarroll) reported@mickharkin68531 @virginmedia The Service User Department
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Dave. (@Notonyournell10) reported@virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.