Virgin Media Outage Report in Perton, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Perton, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stourbridge, Telford, Wolverhampton, Ryton, Brierley Hill, Dudley, Walsall, Cannock, West Bromwich, Smethwick, Oldbury, Kingswinford and Shifnal.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge |
Internet | |
| Telford |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Ryton |
Internet | |
| Brierley Hill |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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Chris Burden
(@WulfrunianChris) reported
from
Wednesfield, England
My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
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Lee Greenhouse
(@Baggielee80) reported
from
Halesowen, England
@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
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Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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Lofty
(@Lofty633) reported
from
West Bromwich, England
@virginmedia Hard to make a claim when there was no actual incident to cause the failure!
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Rinkku
(@Rinkku_) reported
from
Madeley, England
@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Are you real? I work I have to hold down a job
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Andy the baggie
(@b68baggie) reported
from
West Bromwich, England
Anybody virgin media gone down
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(@ghost_rkay) reported
Virgin media has officially gone down hill :(
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Indy Singh
(@singh_indy) reported
@virginmedia despite being a victim of fraud previously and there being fraud alerts on my account -you have let a fraud deter process a new order on my name..To make matters worse I’ve discussed this twice tonight and cut off each time by your customer service team.#birginmobile
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jane doe
(@PJandh) reported
@virginmedia How many times do I have to report ‘intermittent broadband issues’ before you actually do something. It’s interfering with my work and driving me mad & your service agents are inept. How many times a day do I need to reboot the damned hub-the answers pick a number!
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Ellen
(@Ellen95828880) reported
@virginmedia why is your WiFi so slow, I pay for 1 GB I'm luck to get 20 MB
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Huey(CEO of Gay)
(@sunnyssoftware) reported
@virginmedia Holy **** yall actually replied, I made that tweet as a semi joke- I'll tell my parents to give yall a call and check in cuz we've been waiting for a while💀
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Jeremy Ball
(@Jerball3) reported
@virginmedia As a customer I'm not immune to rising costs and unfortunately for you will have to take a business decision to move provider. It won't be difficult as everytime else is cheaper.
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Paul Cook
(@PaulCoo19421392) reported
@virginmedia Two full hours stuck in chat with a Bot, all I want to do is cancel my contract.
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Matt Thomas
(@r_t_o) reported
@virginmedia Two evenings, over three hours and I STILL haven't spoken to anyone who isn't a bot. I've had no answers and I'm no closer to finding a resolution than I was when I started this.
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Mark 🍀 H
(@markybhoy1973) reported
@virginmedia constantly getting a CS2200 code when playing back prerecorded shows on my additional box. All was fine until recent "upgrade". Can't get through on your phone lines and get sent to Text help and Text help never comes through. Can you please assist.
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Jackie Chamberlain
(@Jaxchamberlain1) reported
Hello everyone if you are thinking of changing your broadband and tv package to @virginmedia please think very carefully ! We are having a very difficult time no service No broadband absolutely shocking customer service as well 😡😡😡