Virgin Media Outage Report in Perton, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Perton, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Wolverhampton, Willenhall, Brierley Hill, West Bromwich, Walsall, Dudley, Telford, Wednesbury, Halesowen, Newport, Kingswinford, Rowley Regis, Stourbridge and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Wi-fi | |
| Oldbury |
Internet | |
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Perton, England
Latest outage, problems and issue reports in Perton and nearby locations:
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
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Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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Andy H
(@AndyTDEJ) reported
from
Dudley, England
I think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍
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Markav🦁
(@MarkavParry) reported
from
Madeley, England
@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.
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Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia and the broadband has gone down again. Every day around midday. Phone app has problems reaching servers, web service status says my broadband is good. Router flashing or sorts of green lights.
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?
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Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✨ Whoosh ✨
(@PrincessWhoosh) reported
@WaterInMyOtter @virginmedia Just ditch them, I've found swapping providers usually clears up issues better than trying to do customer service. I'm Plusnet and they're good in my neck of the woods, but check around for what's good in your area as it varies wildly across the country.
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Laura Cook
(@LauraVCook1980) reported
@virginmedia please stop with the sales calls! I won’t answer them as I’m abroad until April. You can’t help me by pausing my monthly payments while I’m not using the service so stop bothering me! Have silenced calls from you now.
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Tom Hanson 🦭
(@A_Porcupine) reported
@virginmedia Hey, I did this via chat, and just got an email to say that my complaint has been resolved. It says the complaint was "My contract price/length is incorrect" and that the resolution was "Package correction". That sounds, to me that, that I can now cancel?
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shanedy
(@ShannonThrower) reported
@virginmedia Noppoooo OMG can you read? I renewed the same package and you’ve accidently not renewed rge same package !!! It’s YOUR fault and it’s taking 4 weeks to resolve and everyone is rude - and you’ve changed my bill to a diff package - you are making mistakes and no one asked you2!
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Chris Jones-Gill
(@chris_jg) reported
@virginmedia why do you keep calling my landline? I get some noise on the other end, then you hang up? Call the number back and it tells me it's you and you'll call me back. 6 times now, it's really pissing me off now. Especially as I'm opted out of your marketing calls.
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tony dockerill
(@Dockerit) reported
@virginmedia useless. How can you cancel an install the day before. Shocking service and I’m not even connected
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Mel Clements
(@MelClements91) reported
@virginmedia Hmm.. that’s odd. According to these BT sales guys yous run through their cables. Oh well. No status issues in my area and have restarted the internet box about 3 times in 24hrs. It’s very glitchy and intermittent. Usually super reliable so it’s strange it’s suddenly not.
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Janice Scott
(@JaniceS14628781) reported
@virginmedia @LoveIsland What a load of garbage
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joe faul
(@joefaul) reported
@virginmedia Im still a customer, but my SIM deal recently expired
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shanedy
(@ShannonThrower) reported
@virginmedia You’ve sent a new bill for no reason and removed my channels for a month - what is wrong with everyone who works at virgin - why can’t they help?????