Virgin Media

Virgin Media Outage Report in Telford, England

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The latest reports from users having issues in Telford come from postal codes TF3, TF4, TF2 and TF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Telford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Telford, England 11/18/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Telford, England

The most recent Virgin Media outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Wi-fi
United KingdomTelford TV
United KingdomTelford Phone
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford TV

Community Discussion

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Virgin Media Issues Reports Near Telford, England

Latest outage, problems and issue reports in Telford and nearby locations:

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • Ross6Kennedy Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stumpypoppet1 stumpypoppet (@stumpypoppet1) reported

    @virginmedia My previous message said “no outage”

  • _k_i_r_a_n__ Kiran 💙 (@_k_i_r_a_n__) reported

    How are you going to fix this @virginmedia

  • nicola_allen Nicola Allen (@nicola_allen) reported

    @cdelasallec @virginmedia Same happening in Cardiff Cf3. Your agent said known issue in the area but your website says service status green

  • _k_i_r_a_n__ Kiran 💙 (@_k_i_r_a_n__) reported

    @virginmedia When asked to be put through to the complaints team, apparently there isn’t one and we can only log a complaint via the app

  • cdelasallec Claire (aka Shorts) 💙 (@cdelasallec) reported

    @virginmedia A new agent just said it’s impacting 75% of customers, but it’s being viewed intermittent connectivity issue not outage and would not call an engineer until 24 hrs has passed? Not helpful for home workers? Please escalate.

  • stumpypoppet1 stumpypoppet (@stumpypoppet1) reported

    @virginmedia Boring now!!! Same response every time. We have done everything asked. You advertise fastest fibre.. some internet would be nice. only interested in new customers. Existing ones don’t matter. This problem has be going on for months. Your service is pathetic.

  • HarryWr09982628 Harry Wright (@HarryWr09982628) reported

    Hello are Virgin wi fi is not working, we have switched the modem off and on twice. It is still not working, we live in Greenwich area London @virginmedia

  • imehuss Imo. (@imehuss) reported

    @virginmedia I actually give up with your sh*t customer service. Like it’s becoming beyond a joke, every month being overcharged and no refunds in sight and when i say i want to leave u say i need pay a fee when YOU HAVE broken the contractual agreement. Called up about this 9x😡

  • aplusdev Austin (@aplusdev) reported

    @virginmedia Resolve this issue as I see it’s a real problem others have also

  • meganlisa1996 MegLD (@meganlisa1996) reported

    @virginmedia I have checked everything. No issues on the virgin app re service check. Reset the route twice and still nothing