Virgin Media Outage Report in Telford, England
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The latest reports from users having issues in Telford come from postal codes TF2, TF1 and TF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Telford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Telford, England
The most recent Virgin Media outage reports came from the following cities: Telford, Ryton and Shifnal.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Ryton |
Internet | |
| Telford |
Internet | |
| Telford |
||
| Telford |
||
| Ryton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Telford, England
Latest outage, problems and issue reports in Telford and nearby locations:
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Dan Bennett
(@DanBennett) reported
from
Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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Markav🦁
(@MarkavParry) reported
from
Madeley, England
@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Had to reset box again when I got home, this isn’t good service
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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G
(@GOROBERT1987) reported
from
Oakengates, England
@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed B
(@MohammedBasid) reported
@virginmedia Iv made calls in this issue at least 4 times in the last 7 weeks. . Iv had engineers visit and claim to fix it. But the item is still not resolved as it only happens post 8pm on the channel... During the big games!
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Mike Steven
(@MikeSteven1976) reported
@virginmedia Do you know? Funnily enough, after trying your text support (see above) and you phone customer services, I didn't try a third way of posting on your forum. I lost a bit of faith in your systems I'm afraid.
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michelle o neill
(@michelleoneil13) reported
@virginmedia who do I contact about a line hanging down in the middle of the road cable for Internet is ready to collapse
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GRIZZLY VAPER REVIEWS
(@platinumpete35) reported
@virginmedia @dwoodhouse1 Now I see where my money is going! Instead of repairing your broken infrastructure, you are paying yourselves to become richer being shareholders yourselves. Fuvk you virgin media and **** your useless cheap electronics. Nearly a year and still no ******* reply to your fraud
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Matt Ayres
(@MattAyr) reported
Very annoyed at the amount of stream quality issues I’m having recently. Anyone at Twitch able to help me optimise my settings on @streamlabs? Doesn’t help that I just did a speed test and my usual 200+ DL speed was at 3MBPS?!?!?! Cheers @virginmedia
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russell
(@walchyboy) reported
@virginmedia They don’t want to do anything at all to resolve the situation, I have spent over 2 hours on the phone Tuesday and Wednesday, hence wh I end up on here trying to resolve the problem, call centre overseas really not very helpful. Please resolve. Thank you
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Hugo Bone
(@luvvenhugs) reported
@virginmedia 2 days later - down again. surprise surprise. so infuriating. how many times does this have to happen before I can exit my contract?
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Rob Coombs
(@robs_burns) reported
@virginmedia No. I was waiting for my Mrs to calm down from the TV360 box deciding it wouldn't let her watch the recording of the friends reunion this morning. Most of the feedback from the forums, in regards to the hub4, are to buy a new router and use the hub as a modem as they're useless.
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Mollichella💙
(@lalabiso) reported
@virginmedia Last communication I had a a couple of weeks ago, basically saying, for the second time, that you tried to contact us but couldn't get through. Which isn't true as we didn't have any missed calls either time. On here I've been told to look for help on the forums....
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Kieran Macklin
(@KieranMacklin) reported
@virginmedia customer service are actually THE WORST.