Virgin Media Outage Report in Telford, England
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The latest reports from users having issues in Telford come from postal codes TF2 and TF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Telford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Telford, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
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| Telford |
Phone | |
| Telford |
TV | |
| Telford |
Wi-fi | |
| Telford |
Internet | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Telford, England
Latest outage, problems and issue reports in Telford and nearby locations:
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Power
(@TangiblePower) reported
@virginmedia when one of your live chat agents try to fob me off with wifi pods even though i’m connected via ethernet. If my internet is broken giving me free gadgets isn’t going to fix it…
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Kath Brown
(@kathbrown100167) reported
@virginmedia It’s the network speed that is the problem. We can’t just plug in, we have always used wireless. Who can look at it for us?
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ab
(@ablou_) reported
@virginmedia Yeah service is still down after 28 hours now. It’s a joke, every time it gets to the time frame of the fix it goes up another 2 hours.
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Maggie Cox
(@scottishgirl50) reported
@virginmedia @AskVirginMoney Everyone one in my road TW110RT have been without a landline since last Saturday. How can it take so long to fix?
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Libby Featherstone
(@libbyfp2) reported
@virginmedia wifi keeps cutting out can you fix it please
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kurtis deakin
(@InkredibleBulk) reported
@EddyTrstena @virginmedia In the same boat. EN9 area, down since yesterday morning. Estimated fix time just keeps moving back a couple of hours every time its reached which is pretty unhelpful.
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Jack Ryan
(@madebyclancy) reported
@virginmedia When I have let your teams know of the issue and thus I wanted to leave I am passed on to the relevant team that processes me leaving the service, and then it has always just been a constant wait with no end
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SCh@66
(@SCh663) reported
@Gareth_Roberts_ @virginmedia Did you get any real reply Gareth? And what about our phones, they've been down for a week with no fix.
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Green & Gold Gooner
(@rsandell84) reported
@virginmedia Area 22 been down since yesterday morning. Checked services status has said the following so far. Estimated fix. 26/8/21 14.45 then 18.45 then 27/8/21 10.00 then 27/8/21 12.00 now 27/8/21 18.00 absolutely terrible service. Fair enough things go wrong but don't lie
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Eddy Trstena
(@EddyTrstena) reported
@virginmedia Oi, are you ever going to sort out the outage of my TV and Broadband? This was supposed to have been fixed yesterday….. **** service as per from you lot.