Virgin Media Outage Report in Telford, England
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The latest reports from users having issues in Telford come from postal codes TF3, TF1, TF2 and TF4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Telford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Telford, England
The most recent Virgin Media outage reports came from the following cities: Telford, Newport and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Newport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Telford, England
Latest outage, problems and issue reports in Telford and nearby locations:
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Had to reset box again when I got home, this isn’t good service
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service
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Markav🦁
(@MarkavParry) reported
from
Madeley, England
@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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G
(@GOROBERT1987) reported
from
Oakengates, England
@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Dan Bennett
(@DanBennett) reported
from
Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul wilson
(@paulscunny) reported
from
Scunthorpe, England
@chaserileyuk @virginmedia 7 weeks you lucky we're had wifi problems for over a year and still not sorted out
-
NAB
(@MangoHeid) reported
@virginmedia I've been on hold with your service for an hour now for an urgent issue. An hour.
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Luke Phillips
(@LukeyPhil23) reported
@virginmedia I get that its in the contract, but you cant expect me to choose a new house based on whether you provide broadband on that street. Am i supposed to check you provide good national coverage before i sign the contract? For such a big brand i assumed this wouldnt be a problem.
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Graham Megennis 🏳️🌈🇪🇺
(@GrahamMegennis) reported
@virginmedia I called numerous times between 21 July and 10 August to be assured each time that it would be sorted - an engineer had been assigned and it would be done last minute on 10 August for the install on 11 August. I've been a customer for over 15 years but never again.
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Jamie Barton
(@barton_jw) reported
@VirginMoney @virginmedia how about stop messing around in space and sort your customer services out?
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Jo Shimmin 💙
(@jo_shimmin) reported
@virginmedia I had this issue yesterday and someone came to the online chat and sorted it
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4 Chords No Net
(@4ChordsNoNet) reported
@eilidhmurray3 @virginmedia We've been without a phone line for over a week. We've had four visits so far to fix it without success. Visit #5 is tomorrow.
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Ash
(@rodderz87) reported
@virginmedia My whole bill. Tv broadband and phone. On the app that I use to. It would let me do that. See the services were workin ok get help with issues and make a complaint
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ian
(@antisocialist83) reported
Swear down virgin media if you don’t stop hounding my elderly parents with sales calls I’m gonna flip. Stop it. Immediately!!! 😡😡😡😡
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Martyn Havell
(@BadWilf) reported
Trying to watch Disney+ but I’m currently still with @bt_uk. So it’s not working. Can’t wait to get my @virginmedia installed