Virgin Media Outage Report in Telford, England
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The latest reports from users having issues in Telford come from postal codes TF3 , TF4 and TF2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Telford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Telford, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
Wi-fi | 9 days ago |
|
Telford
|
Internet | 10 days ago |
|
Telford
|
TV | 13 days ago |
|
Telford
|
Total Blackout | 18 days ago |
|
Telford
|
TV | 25 days ago |
|
Telford
|
TV | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Telford, England
Latest outage, problems and issue reports in Telford and nearby locations:
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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James Rogers (@JWRogers82) reported from Perton, England@virginmedia trying to get in contact with customer service about renewing my account
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
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Jord (@J8rde) reported from Wellington, England@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
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Brady (@G1Brady) reported from Perton, England@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Jord (@J8rde) reported from Wellington, England@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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Ali 💛✨ (@IAmAliAddams) reported from Hadley, England@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Markav🦁 (@MarkavParry) reported from Madeley, England@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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G (@GOROBERT1987) reported from Oakengates, England@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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donna marie page (@donnamariepage) reported from Hadley, England@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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Ali 💛✨ (@IAmAliAddams) reported from Hadley, EnglandQuick to get my money but on thing is for sure @virginmedia is having shite service right now
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Had to reset box again when I got home, this isn’t good service
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Rinkku (@Rinkku_) reported from Madeley, England@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Kallie (@kalliewood1965) reported from Wellington, England@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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James Rogers (@JWRogers82) reported from Perton, England@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Salih Toyran (@Freeze_) reported@virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Rob Marshall (@robmarshall83) reported@virginmedia No. But got an email to say I had regardless. The call got cut off but didn't receive a call back. All very disappointing considering I've used your service for the last approx. 20 years.
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kenny wilson (@kennythekilt) reported@virginmedia Having trouble did you read the text I’m having a break then I’ll get back to you!!! What kind of customer service is that ??
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Rob Marshall (@robmarshall83) reported@virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.
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Ross Fraser (@RossFraserE17) reported@virginmedia Yes I have. Doesn’t give any information as to why there’s an outage or@why it may take until tomorrow to fix it. More information needed please
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ThatProgrammer (@ThatProgrammer) reportedBeen on hold for 15 minutes with @vmbusiness trying to get my number moved to my new @virginmedia service.. I'm losing it with this music which is way too loud for phone lines to handle so it's very disrupted.
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Mohamed Naved (@mnaved) reported@virginmedia Have been talking to all sorts of people without any answers. I get the same answer that we will get back to you within 48 hours. Days and months have passed. No answer. So no point in calling the sales team. Waste of time. VERY POOR SERVICE.
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Aspire to Inspire (@Jack_07_Daniel) reported@virginmedia Problem is the deals for existing customers are worse than for new customers. Which means it doesn’t pay to be loyal. I’m on my 30 day cooling off period and I’m looking at going with communityfibre. I’ll probably look at getting my dad to cancel his move to Virgin Media too.
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Vicky Sills (@lemonadesocial_) reported@notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems