Virgin Media outages and service status in Telford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Telford, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
The latest reports from users having issues in Telford come from postal codes TF1 and TF2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Telford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Telford, England
The most recent Virgin Media outage reports came from the following cities: Telford.
Community Discussion
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Virgin Media Issues Reports Near Telford, England
Latest outage, problems and issue reports in Telford and nearby locations:
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Simon Neale (@nealesj) reported from Swindon, EnglandHey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandSo @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Ali 💛✨ (@IAmAliAddams) reported from Hadley, England@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
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Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, EnglandCannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.
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James Rogers (@JWRogers82) reported from Perton, England@virginmedia trying to get in contact with customer service about renewing my account
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandAnother letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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tony williams (@sonofshane) reported from Wellington, England@alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandCall number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Stephen Luckett (@Steveluckett) reported from Codsall, England@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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duggystone radio (@duggystoneradio) reported from Swindon, EnglandWell hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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shaun Simpson (@shaunsimpson72) reported from Hadley, England@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
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John Gallagher (@rexham) reported from Telford and Wrekin, England@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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Kallie (@kalliewood1965) reported from Wellington, England@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
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Elaine mills (@elainemills123) reported from Telford and Wrekin, England@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Dave Stone (@Appolotech) reported from Telford and Wrekin, England@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hampson (@StephenHampson) reported@virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.
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What would Ash do ? (@posivisionary) reported@virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!
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Ellie Winters #VoteBinface (@N104AP) reportedclearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing
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*** (@lenatrobins) reported@andrewc44104127 Or the people who deal with customer complaints at Virgin Media
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Jacky (@Jackymaguire) reported@virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system
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David Owens (@DavidOw38948049) reported@virginmedia Why are you sending a phone number which as a non customer of Virgging and someone who does not want to become a customer cannot access ? All I want is for you to remove your broadband box from our property Also tried what’s app without any feed back ?
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Steven Byrne (@Lavelle250187) reported@virginmedia Your service is disgraceful. I joined less than a month ago and my internet has already failed twice. 1st time it was down for 3 days, now it’s been 2 days and could be a week. I want to leave your awful service, but you won’t let me. This is not what was promised!
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Michael Westcombe - Stalin's Canary 🐣 (@AngryMichaelW) reportedIs Virgin Media down? Their server, I mean?
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1836golf tour (@1836golftour) reported@MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.
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Vicky (@CityVicks) reported@jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!