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Virgin Media outages and service status in Telford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Telford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Telford come from postal codes TF1 and TF5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Telford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Telford, England

The most recent Virgin Media outage reports came from the following cities: Telford.

CityProblem TypeReport Time
Telford TV 10 days ago

Community Discussion

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Virgin Media Issues Reports Near Telford, England

Latest outage, problems and issue reports in Telford and nearby locations:

  • BurriJoD
    BurriJo (@BurriJoD) reported from Wellington, England

    Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.

  • YasminMHx
    Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

  • JTaylor69
    Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

  • _jwynny
    James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • DonWalker124
    Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England

    @virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.

  • SimonBonds007
    Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • kalliewood1965
    Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?

  • MarkavParry
    Markav🦁 (@MarkavParry) reported from Madeley, England

    @virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!

  • Steveluckett
    Stephen Luckett (@Steveluckett) reported from Codsall, England

    @BeefGolf @virginmedia @MartinSLewis They are awful.

  • Appolotech
    Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

  • Hello_Noto07
    Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • DanBennett
    Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • DanBennett
    Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, England

    Cannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Swindon, England

    @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

  • Hello_Noto07
    Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service

  • sonofshane
    tony williams (@sonofshane) reported from Wellington, England

    @alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...

  • Tao1358
    Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • sengupta_monish
    monish sengupta (@sengupta_monish) reported from Telford and Wrekin, England

    Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.

  • andrewanthony83
    Andrew Anthony (@andrewanthony83) reported from Codsall, England

    @SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • oliverp07477646
    Oly Price (@oliverp07477646) reported

    @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

  • LeeDeacy90
    Lee (@LeeDeacy90) reported

    @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

  • andybullyuk
    Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported

    @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

  • LisaPatten2
    Lisa (@LisaPatten2) reported

    @virginmedia nearly 24 hours with no TV channels and the fix time is 28th August. What am i supposed to do for the next 8 days? What exactly am I paying 150 quid a month for?

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @CliveR39 @virginmedia @Ofcom I lost tv service before the world cup started for 16 days, I was told I would recieve automatic compensation but didnt recieve any discount, had to raise a complaint and they told me they would offer £20 as goodwill gesture because I didn't have total loss of service.

  • septembercott
    Philip Drury (@septembercott) reported

    Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

  • nicolajames38
    Nicola James (@nicolajames38) reported

    @virginmedia Yes I am a Virgin Media customer

  • T0350X
    Emily Ford (@T0350X) reported

    @virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!

  • vickiwright77
    vicki wright (@vickiwright77) reported

    @virginmedia please can I have an update on service status in RG31 6

  • doozerlyn
    doozerlyn (@doozerlyn) reported

    @virginmedia Why are you fixing everyone's red button issue on 28th August?? Mine says its going to be done at 1008 hours that day??? All engineers off till then or something else???