Virgin Media

Virgin Media Outage Report in Telford, England

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The latest reports from users having issues in Telford come from postal codes TF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Telford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Telford, England 12/10/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Telford, England

The most recent Virgin Media outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Wi-fi
United KingdomTelford TV
United KingdomTelford Phone
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford TV

Community Discussion

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Virgin Media Issues Reports Near Telford, England

Latest outage, problems and issue reports in Telford and nearby locations:

  • nippa77 Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    Quick to get my money but on thing is for sure @virginmedia is having shite service right now

  • Ed_Pritch91 Ed (@Ed_Pritch91) reported from Telford and Wrekin, England

    @mitchec1 @SkyUK @virginmedia Bad move.

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • badsneaker5 Nick Bryant (@badsneaker5) reported from Broseley, England

    @TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    @virginmedia your crappy service is down but yet you will not let me pay a bill early 😡

  • shaunsimpson72 shaun Simpson (@shaunsimpson72) reported from Hadley, England

    @virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service

  • Rinkku_ Rinkku (@Rinkku_) reported from Madeley, England

    @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

  • chrismidgley Chris Midgley (@chrismidgley) reported from Telford and Wrekin, England

    @virginmedia broadband outage TF4

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

  • MarkavParry Markav🦁 (@MarkavParry) reported from Madeley, England

    @virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Had to reset box again when I got home, this isn’t good service

  • badsneaker5 Nick Bryant (@badsneaker5) reported from Ironbridge, England

    Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • james2288 James (@james2288) reported

    So my @virginmedia bill is rising by £7 even though i was told i was on a fix contract with no price rise till July 2023. Look like legal action is required.

  • i_am_iain Iain Sisson (@i_am_iain) reported

    Just spoke to a lovely fella at @virginmedia who helped me get my bill down considerably after a letter telling me it was going up £20 a month despite them offering new customers the same package at half the price. They should reward customer loyalty, not abuse it. #virginmedia

  • anthonys52 anthonys52 (@anthonys52) reported

    @virginmedia Non existent customer services as usual! A day wasted

  • bignes1080 Ri (@bignes1080) reported

    @virginmedia @Ninzolow Its should not be on the customers to pay for improvements to the network, a "fixed" price 2 year contract is not "fixed" if it changes twice during that period by an undetermined amount and @Ofcom need to enforce these rules to protect customers...

  • EmmaBateman_ Em💕✨ (@EmmaBateman_) reported

    @virginmedia I’ve been trying to get through to someone for over 2 hours. Why am I paying a stupid amount for unreliable broadband and little-to-no customer service?

  • davidbayley26 David Bayley (@davidbayley26) reported

    Good to see @virginmedia putting my price up by 29.5% phone up to cancel and offered a £1 discount to make my price increase 28.5% totally rediculous, off to join sky

  • TomosWoolley Tomos Woolley (@TomosWoolley) reported

    @virginmedia Oh ok from an issue to a fault you know that doesn't help me one bit. I am aware of what is stated but so far it's been changed twice and the only change on the page has been the estimated fixed time that was initially 7.20 last night. That was already 12h after the fault started

  • LittleBigFrogBI LittleBigFrog (@LittleBigFrogBI) reported

    @vmbusinesshelp @virginmedia London Hackney e8. Please stop wasting energy to asknus checking our routers and denying local outage

  • SarahEl68069928 Sarah Ellis (@SarahEl68069928) reported

    @virginmedia No but when I complained last time about my service I wasn’t offered anything at all. I’m a new customer but not hard the best service so far

  • flyingfresian flyingfresian (@flyingfresian) reported

    I currently pay £35 a month to @virginmedia and have just received an email increasing my bill by 25% from May, and removing my right to cancel when they increase it annually from next year. They can ram that. Jesus wept.