Virgin Media

Virgin Media Outage Report in Admaston, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Admaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Admaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Admaston, Telford and Wrekin, England 01/15/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Admaston, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford, Shifnal and Ryton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Total Blackout
United KingdomTelford Internet
United KingdomTelford Wi-fi
United KingdomTelford Wi-fi
United KingdomShifnal Wi-fi
United KingdomTelford TV

Community Discussion

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Virgin Media Issues Reports Near Admaston, England

Latest outage, problems and issue reports in Admaston and nearby locations:

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

  • kalliewood1965 Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!

  • JTaylor69 Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Shifnal, England

    @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • DanBennett Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, England

    Cannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • Appolotech Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

  • Appolotech Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

  • prasy3k Prasant Bakarania (@prasy3k) reported from Madeley, England

    @virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!

  • sonofshane tony williams (@sonofshane) reported from Wellington, England

    @alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving

  • DanBennett Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, England

    @Justcallmelewis @virginmedia Don't get me started on its shit WiFi signal.

  • ces12fielder Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England

    @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

  • pete62jackson Pete Jackson (@pete62jackson) reported from Lawley Bank, England

    @danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FGuerrouani Flo Guerrouani (@FGuerrouani) reported

    @virginmedia You'e been closing tickets each day at 6pm for the last 2 months and hoping we'd all go away. Service status says there is no issue when the upload speed is less than 1mb (paying for 10mb) #losingmyvirginit @Ofcom I'm not the only 1 having issues, KT6 and KT7 areas are too!

  • richridin richard riding (@richridin) reported

    @virginmedia Not great .. it was awful on Saturday and a little better Sunday.. Apparently next door had similar problems..RR

  • PrunellaLeBon Prunella (@PrunellaLeBon) reported

    @virginmedia Still terrible. It's been terrible all year. I want to speak to someone to rectify this.

  • SueHomeyard Sue Homeyard (@SueHomeyard) reported

    @virginmedia It’s back on now. Had same problem as January, Hub working ok but no internet from outside. Honestly, I went through all through all the troubleshooting steps at least 6 times. It was no help and never got me to the point of being able to report it, just looped back on itself.

  • bakewellll zzzzz (@bakewellll) reported

    . @virginmedia hi I've been overcharged on my bill and I've called up and emailed and still received no help

  • DuncanHarrop Duncan (@DuncanHarrop) reported

    @virginmedia Hello NL, thanks for the tweet. Unfortunately I still have absolutely no internet. My neighbours in the flat below have internet so I think it maybe with a problem with the wiring outside the flat as it looks damaged.

  • christinearund1 Christine Jackson 🔶 (@christinearund1) reported

    @virginmedia Many fix dates have passed..... and yet this morning same problem. When will the issue in our area, impacting so many local residents, be resolved properly?

  • twiceasnice97 tan97 (@twiceasnice97) reported

    @nwl88444048 @paulgur @lisabu1980 When you say irish media can you be more precise? Is the examiner rte newstalk the Irish times virgin media , independant group and so on all the same thing For context I have serious issues with the term msm as if it is a group with a single editorial line.

  • racheljryan Rachel (@racheljryan) reported

    @virginmedia Nothing currently, and running a test shows nothing as it is working at present. But there clearly is an issue as I keep having to restart. The arrow on the Hub goes green, and is only fixed by turning on and off. Which works for a few hours till it does it again.

  • ruprect01 Andy Potter (@ruprect01) reported

    @virginmedia I called Friday afternoon, I was hanging on for 1hr and 20 minutes and got cut off , I rang Saturday Morning to cancel all services and spoke to a lady called Jenny who was fantastic hopefully got everything sorted, she totally owned the problem