Virgin Media

Virgin Media Outage Report in Admaston, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Admaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Admaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Admaston, Telford and Wrekin, England 10/29/2025 09:25

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Admaston, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford TV
United KingdomTelford TV
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Admaston, England

Latest outage, problems and issue reports in Admaston and nearby locations:

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃

  • Ed_Pritch91 Ed (@Ed_Pritch91) reported from Telford and Wrekin, England

    @mitchec1 @SkyUK @virginmedia Bad move.

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • J8rde Jord (@J8rde) reported from Wellington, England

    @virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!

  • J8rde Jord (@J8rde) reported from Wellington, England

    @virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app

  • kalliewood1965 Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    Quick to get my money but on thing is for sure @virginmedia is having shite service right now

  • GOROBERT1987 G (@GOROBERT1987) reported from Oakengates, England

    @virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    @virginmedia your crappy service is down but yet you will not let me pay a bill early 😡

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

  • donnamariepage donna marie page (@donnamariepage) reported from Hadley, England

    @virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service

  • GraceHough Grace Hough (@GraceHough) reported from Shrewsbury, England

    @alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • MarkavParry Markav🦁 (@MarkavParry) reported from Madeley, England

    @virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Had to reset box again when I got home, this isn’t good service

  • Rinkku_ Rinkku (@Rinkku_) reported from Madeley, England

    @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simon1703 simcfc ctid (@simon1703) reported

    @virginmedia why when I changed my SIM account yesterday when you specifically told me I would not get any impact on my existing sim until I inserted and activated my new, have I now this morning lost my service?! Your service is almost as bad as the tories!

  • DrJamieGraves Jamie Graves (@DrJamieGraves) reported

    @virginmedia is it common for your representatives to bounce a customer from one person to another without letting them speak? I've been waiting an hour and this is the 3rd bounce. Terrible service.

  • nlb67 Nikki Marsden (@nlb67) reported

    @virginmedia why can I never get through? On hold for a third day for yet another hour.....

  • amul3t_ Tariq (@amul3t_) reported

    @marcwalby @virginmedia If you pay peanuts, you get monkeys. There customer service is based in India

  • ProfBorkensnoot James (@ProfBorkensnoot) reported

    Hi @GiganetUK any chance of an ETA of rollout to our property? I've spent 2 hours trying to get a complaint resolved with @virginmedia and I'm so done

  • Traceymichell28 Tracey j (@Traceymichell28) reported

    @virginmedia so my virgin media has been off since 11pm last night,no way to talk to anyone at customer services and your online check isn't working, I'm using all my phone data to work,this isn't good enough!

  • clursheffalump CCS (@clursheffalump) reported

    Been waiting to cancel my broadband for 3 days waiting for a reply @virginmedia…hope you’ll refund me these 3 days!

  • ForSciCon MarkWebster_ex_Forensics (@ForSciCon) reported

    @virginmedia Are your agents just quoting random fees! If I have another lengthy wait and no satisfactory resolution, I'm going to complain to @Ofcom

  • NovemberVibes Lori (@NovemberVibes) reported

    Hello @virginmedia will the internet issues get fixed soon in the UB8 area? We are waiting since yesterday morning and it is very inconvenient since we are all working from home.

  • bristolmike69 Mike (@bristolmike69) reported

    @virginmedia Again... 5 days do you not think I have already done that! Looks like media team over staffed and the team that answers complaints are under staffed.. very poor service