Virgin Media Outage Report in Admaston, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Admaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Admaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Admaston, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford, Shrewsbury and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
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| Telford |
Wi-fi | |
| Telford |
TV | |
| Telford |
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| Telford |
Internet | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Admaston, England
Latest outage, problems and issue reports in Admaston and nearby locations:
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Lafferty
(@ScotlandIFA) reported
@virginmedia This time - I moved home before Christmas, my contract should be due to end next month. However, you have started me on a new one from my move date. Simple error, easily fixed. But I've already been waiting 45 mins to speak with someone. Just poor experience!
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Ahmed Moghazy
(@Ahmed_Moghazy) reported
@virginmedia good morning My tv box is completely off since yesterday. Tried restart and unplugging but no sign of recovery. Can you help please 🙏
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Victoria
(@LyliaRose) reported
@virginmedia No, the rep just constantly tried to offer my husband a different deal with a phone which he didn’t want. A frustrating experience and unfortunately it lost you a customer as it prompted him to find a better SIM only deal elsewhere 😬
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Stevie K
(@the_k_bizzle) reported
@virginmedia hear you guys are launching a streaming box. As an existing in contract customer can I get this added? You guys wouldn't let me have a 3rd mini box :(
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Louise Hillcoat
(@Weezes) reported
@virginmedia New Hub5 delivered - not connecting to broadband- circular help web/phone/ chat no help available- final straw
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Serina Casella
(@CasellaSerina) reported
@virginmedia hi Virgin. Had a call on Tuesday with an automated message saying Virgin was trying to contact me but I cannot get through to the call centre as their call volume is too high. I think this is about our delayed installation - can you help at all please? Thank you 🙏
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DFIR Samurai 🏴
(@DFIRSamurai) reported
Not impressed with .@virginmedia right now. That's the fourth outage this year?
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Claire Brown
(@claireb_24) reported
@virginmedia Who do I need to speak to, every time I have called no-one seems to be able to help. The voicemail said someone would call back in 2 days?
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Phil O'Neill
(@DJPhillyO) reported
@virginmedia can you advise how I can get a Virgin Pod to help boost my WiFi in my house please 🙏🏼
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Vikki hewart
(@vikkims82) reported
Nice one @virginmedia, yet more Internet down time. Never had a service with so much disruption as we have with you. 🙀