Virgin Media Outage Report in Albrighton, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Albrighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Albrighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Albrighton, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Stafford, Wolverhampton, West Bromwich, Cradley Heath, Oldbury, Brierley Hill, Telford, Ryton, Tipton, Himley and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Internet | |
| Stafford |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Internet | |
| Stafford |
Internet | |
| West Bromwich |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Albrighton, England
Latest outage, problems and issue reports in Albrighton and nearby locations:
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia I called the mobile team at the start of the year to put a £5 cap on my mobile contract which my daughter uses but have now received a bill for £29 and discovered the cap was never put on. CS on the phone insisted I've never called about this but I know for a fact I did....
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia Checked with the team. New SIM won’t help with Push Notifications.
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia I've already tried calling. The agent wouldn't accept what I was saying and basically called me a liar so I tweeted you & you advised me to file a complaint on the website to which I've received no response at all. I feel my only chance of a result is to take it to CISAS.
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Charles Shakespeare
(@Howenblue) reported
from
Halesowen, England
@virginmedia Last Friday I was promised call back by your Customer Care within 3 working days. I'm still waiting ....
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Lucy Coxon
(@lucylegs1506) reported
from
Wednesfield, England
@virginmedia not a happy customer at all. My phoneis not working at all, not turning on. I pay insurance thru virgin. I called them 2day to see if it could be repaired, they said no and Ive gotta pay £80 excess for a replacement. It doesnt state this in my contract.
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia 17th May I sent my complaint. It's getting very close....
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.
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Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia not long after that because I immediately received a high bill but was told it takes 30 days to set up, so I accepted that. I've messaged & emailed about all this before & gave up because of poor or non-response. It's frustrating. I'm very busy and don't have time to keep chasing
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate
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Gaynor Chapman
(@ChapmanGaynor) reported
from
West Bromwich, England
@virginmedia how long is this network going to be down. I can’t make calls on my mobile and I have no internet connection and haven’t had any since about 1pm , not happy
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.
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Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
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Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
Really disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough
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daniel
(@field133) reported
from
Dudley, England
@virginmedia absolute joke virgin broadband nearly 6 weeks of intermittent issues with no broadband and again yesterday and today when you call no one answers just holding this needs to be addressed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janla_M
(@JanelaR4) reported
@virginmedia Ideally would cancel (tho been with VM 20+ years) and try something else but am now a few days outside cooling off period so would be liable for all charges.
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ThePixieScientist
(@Nikkiipixiie) reported
@virginmedia does anyone actually work in your customer service department trying to leave when contract ends tomorrow because you are charging me 120+ pounds for subpar service when new customers get same for 78. Disgusting
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KYLΞ
(@KKy7e) reported
Virgin media call centre beating round the bush yet again, saying there’s not a problem 😴
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Keith Corcoran
(@keithc15) reported
@virginmedia Yer just to say I won’t be extending my contract when it’s up, they said I had to ring up and this happened. Awful service as usual.
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Joanne Ward
(@JoanneW38270731) reported
@virginmedia Why can you never employ enough people to answer your phones, trying for the last 3 days to call virgin media re my package. Not able to get through.
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Fraser *******
(@Fraser_Cumming) reported
@virginmedia Hi, thank you for replying but I've managed get through to someone by providing a different contact number so I could speak to someone and be transferred to the right department. They managed to resolve the problem now for me.
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JEM
(@WritingwithJem) reported
@virginmedia Too late. I’ve left you already. You have the worse customer service I have ever had to deal with. You clearly don’t listen to or care about your customers. I hope that anyone planning to join you sees these tweets and realised you are a huge mistake! #goodbye #pleasedontrelpy
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bloodyexhausted 🇺🇦 🇮🇪 CoSo/sooverit #toriesout
(@bloodyexhausted) reported
Broadband down in North London since 6pm last night. Now told it won't be back until May 11. You have got to be effing kidding me @virginmedia. Have you any concept of how much it costs to use data on a phone for work. Usual appalling customer service, too.
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Ross Cameron
(@rcam2802) reported
@virginmedia I'd rather you investigate my billing issue.
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JEM
(@WritingwithJem) reported
@virginmedia YOUR AGENTS CUT US OFF. WE HAD PLENTY ON SIGNAL. ALSO YOUR PHONE LINES STATE THAT THERE IS HIGH DEMAND AT THE MOMENT. #youhaveshitservice #worsecustomerserviceever #imgladimleaving