Virgin Media Outage Report in Albrighton, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Albrighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Albrighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Albrighton, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Wolverhampton, West Bromwich, Rowley Regis, Oldbury, Telford, Brierley Hill, Halesowen, Cradley Heath and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Wolverhampton |
Internet | |
| West Bromwich |
Wi-fi | |
| Rowley Regis |
Wi-fi | |
| Wolverhampton |
TV | |
| West Bromwich |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Albrighton, England
Latest outage, problems and issue reports in Albrighton and nearby locations:
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Still having issues. Was on hold for 1 hour 20 yesterday too and also got cut off...😑
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
This is the exact reason I use the web chat!! To ensure conversation is saved on screenshots! So far today @virginmedia have been completely useless! Want me to pay for a service I'm not getting and they dont know when I will be able to get again
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And they expect me to be happy to wait until the 5th of december now? While still paying full price forbabaervice I cant use because they messed up @virginmedia seriously wtf!!
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loc
(@LEE__83_) reported
from
Wednesfield, England
Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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I.Am.Chris.Imms
(@ChrisImms) reported
from
West Bromwich, England
@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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loc
(@LEE__83_) reported
from
Wednesfield, England
@virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Not gonna keep calling. I also won't be paying for a service you guys can't be bothered to give me.
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Mark
(@mraymond68) reported
from
West Bromwich, England
@virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And @virginmedia want me to pay if I decide instead of the uncertainty i want to cancel it and get someone like @SkyUK or @BT installed that can actually provide the service you pay them for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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c_helena
(@c_helena7) reported
@virginmedia Ok I shall give them another call and continue going back and forth with no resolution
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Mtothek
(@mtothek88) reported
@virginmedia Hi js I have never been able to create an account as the link to verify my username never works. I do have all my contract details and info though. Could I get one issued out?
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Richard Perkins
(@anurbanpastor) reported
@virginmedia Still down. Green lights flashing on the hub.
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Andy
(@lufcleeds1982) reported
@virginmedia By the amount of posts on Twitter complaining last night about the service I'm pretty certain it wasn't just my area. It hasn't been bad today only gone off twice as oppose to the usual 10 or more
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Ertan Rassim
(@ertan_rassim) reported
@virginmedia Very unreliable internet service. Regularly cuts out. Isn't strong enough to cover my small 2 bed flat.
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c_helena
(@c_helena7) reported
@virginmedia When are you looking to get this sorted? It’s been almost 2 weeks without any Wi-Fi and it’s literally impossible to do anything let alone work from home. On top I am paying for a service which I can’t use!!!!
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Katy
(@Luna23x) reported
@virginmedia Hi. I’ve just bought a broadband package from you. I organised for it to be sent to an address different to the connection address. I’ve just got an email saying it’s being sent to the connection address though… Can you help please?
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We Want Our Ball Back
(@SupremacyUtter) reported
@virginmedia #virginmedia waiting 6hrs 21mins for customer services so far...
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Hazel Eadie
(@Haziekins) reported
@virginmedia I phoned VM on 10th Feb 22 to cancel my package, due to impending price increase. I received an email 3 days later noting “changes” to my package. I called today to query this, 40 minutes, no further forward. Why is this so difficult?
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Denise Chesters
(@denise_chesters) reported
@virginmedia No I didn’t and I’m in yet another queue. It states I can cancel via post but I’ve had no acknowledgment. Why is this ?