Virgin Media Outage Report in Albrighton, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Albrighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Albrighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Albrighton, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Dudley, Telford, West Bromwich, Oldbury, Stafford, Brierley Hill, Wednesbury, Ryton and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
||
| Dudley |
Phone | |
| Telford |
Wi-fi | |
| West Bromwich |
Internet | |
| Wolverhampton |
Phone | |
| West Bromwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Albrighton, England
Latest outage, problems and issue reports in Albrighton and nearby locations:
-
Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
-
Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
-
Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
-
DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
-
James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
-
Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
-
donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
-
Mark
(@mraymond68) reported
from
West Bromwich, England
@virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡
-
I.Am.Chris.Imms
(@ChrisImms) reported
from
West Bromwich, England
@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
-
Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
-
CR #GTTO
(@CraigST6) reported
from
Stafford, England
@virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.
-
G
(@GOROBERT1987) reported
from
Oakengates, England
@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
-
Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
-
DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
-
Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
-
Jennie O
(@cybilrat) reported
from
Wolverhampton, England
In these times where working at home essential @virginmedia one week before anyone can fix my internet which was fine before your maintenance
-
Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?
-
Mathew
(@mbally91) reported
from
Stafford, England
@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?
-
Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
-
Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jaanki Patel
(@patel_jaanki) reported
@virginmedia my WiFi isn’t working.. HA9 London. Are you able to help?
-
Maria Smart
(@mesmartie) reported
@VMO2News @virginmedia That's great, but any chance you could sort out an email issue which means I've been unable to access my virgin email account for three days and have been told it could take 5-10 days to unlock my account! No one can explain why this has happened
-
Kyle Harring
(@kyle_harring) reported
@virginmedia @abi_manar How can you guys be so bad at your job jeeeesus
-
Steve Garner
(@Steve_Garner) reported
@virginmedia Having no access to email account for 6 days, the status page comes back with a "oops something's broken" and I have spent 1 hour talking to a person who cannot solve the problem. She asked me to call back between 1 to 2 hours later... will that make any difference?
-
moira
(@mothergoose412) reported
@MartinSLewis hi I am having a problem with virgin media , I am hoping as a last resort you can help as they installed all the cables and brown box onto my property whilst I was out and hadn’t asked for virgin media to be put in my property, and they won’t take it out
-
Todo
(@Iam_L33roy) reported
@virginmedia got the worst customer service I have experienced
-
coffee_sellout
(@CoffeeSellout) reported
@virginmedia @mechanicalhoun5 @virginmedia you’ve known we were moving since mid August.. shouldn’t take a month to install internet in 2021. It wasn’t unforeseen, customer service just didn’t read the engineer notes properly.
-
Christopher Owen
(@Chris0wen) reported
Absolutely shocking customer services from @virginmedia, also their pre installation and contractor teams. 3 cancelled installations, nearly 3months with no broadband and still waiting for them to send someone to unblock a cable pipe. @SkyUK going to be getting a call very soon.
-
Nick Davenport
(@millwallnick80) reported
@virginmedia I kid you not I posted and within 10 mins the lady called she is dealing with my account issues so was aware of my name only think of
-
Estadios de España
(@estadios_Spain) reported
@virginmedia Thank you for the reply. However you have attached a link that doesn't work...