Virgin Media

Virgin Media Outage Report in Albrighton, Shropshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Albrighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Albrighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Albrighton, Shropshire, England 01/09/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Albrighton, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Cradley Heath, Dudley, West Bromwich, Brierley Hill, Wolverhampton, Rowley Regis, Bilston, Wednesbury, Halesowen, Telford, Cannock, Stafford, Willenhall and Kingswinford.

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City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomCradley Heath Internet
United KingdomOldbury Internet
United KingdomDudley Internet
United KingdomWest Bromwich Internet
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Albrighton, England

Latest outage, problems and issue reports in Albrighton and nearby locations:

  • LordBeerHunter LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, England

    Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Cheslyn Hay, England

    @VirginMedia the worst customer service known to mankind. I do not know how they say in business.

  • Saq5000 Saqib👨🏽‍🦯 (@Saq5000) reported from West Bromwich, England

    @virginmedia Usually I would swipe down with one finger and it would tell me that I’m on the delete option and I just tap delete to erase the program

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    Thanks for being no help @virginmedia

  • Saq5000 Saqib👨🏽‍🦯 (@Saq5000) reported from West Bromwich, England

    @virginmedia thanks for looking into this in great detail and I only wish that I could go back to the previous version which was fully accessible and user-friendly unlike this version of the app. They shouldn't of updated the app because it wasn't broken in the first place.

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia

  • ChanEk81 Chan Ekanayake (@ChanEk81) reported from Stafford, England

    @TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    Intermittent broadband, no phone line and unable to log into the @virginmedia on line account as we don’t exist. Puts the tin lid on A completely crap day.

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia I've already checked and there is no reported issues in my area.

  • lizzyhappyfox liz fox🦊 (@lizzyhappyfox) reported from Dudley, England

    @virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • Saq5000 Saqib👨🏽‍🦯 (@Saq5000) reported from West Bromwich, England

    @virginmedia OK thanks for that and the screen has gone away after I clicked on the sea terms link but I still have the problem of not being able to swipe to delete on individual programs within a folder as this was possible before the update

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sunita48007253 Sunita (@Sunita48007253) reported

    Billed incorrectly again despite my complaints and last tweets. I have to call in every month to complain my £32 contract is being billed £54 Terrible customer service. They promise to correct it, but don’t! Avoid virgin media!!! @virginmedia @MartinSLewis I can’t be the only one

  • chri5wood chris wood (@chri5wood) reported

    @paulmoToole @virginmedia Nest thing you’ll ever do if it’s customer service you’re after... was called a liar by these guys after questioning why my aftermarket router provided faster speeds than there own.

  • tictac77 simon (@tictac77) reported

    been 1.5 hours (on 2 calls )waiting to speak with @virginmedia about their proposed price increase barely 1.5 months into a contract. Ridiculous service…!

  • Lozziella Biker Barbie (@Lozziella) reported

    Are @virginmedia just money grabbers or is it just me? Waiting for a £57 refund since August and they still haven’t managed to issue a cheque. Staff in the contact centre that are completely incompetent.

  • ianjeffray Ian Jeffray (@ianjeffray) reported

    Please @virginmedia just how in the hell can you possibly justify slapping a 20.39% price increase on to a basic broadband-only service? That's positively punitive.

  • iDunkz96 Duncan (@iDunkz96) reported

    @virginmedia No this is not possible, the WiFi doesn’t work on any device it keeps going down

  • sateerasays Tee (@sateerasays) reported

    @virginmedia I have an engineer scheduled to attend next week. Is that still happening despite lockdown? It's emergency as I am supposed to be working from home.

  • 1Sharpy7 Nick Sharples (@1Sharpy7) reported

    Extremely disappointed with @virginmedia .... you can’t provide broadband to my new home but want to charge me an early exit fee. Shocking service

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @virginmedia This is ridiculous then you should provide a service for your customers! I held on the phone for two hours today and hung up in the end as no one answered... shocking

  • JUSTplainBEEF Bethany Oliver (@JUSTplainBEEF) reported

    @virginmedia How long is the current wait time for text? Because I'm not wasting more time on this issue.