Virgin Media

Virgin Media Outage Report in Albrighton, Shropshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Albrighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Albrighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Albrighton, Shropshire, England 09/03/2025 00:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Albrighton, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Wolverhampton, Willenhall, Brierley Hill, West Bromwich, Dudley, Stafford, Telford, Wednesbury, Halesowen, Newport, Kingswinford, Rowley Regis, Cradley Heath and Ryton.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Internet
United KingdomOldbury Internet
United KingdomOldbury Internet
United KingdomOldbury TV
United KingdomOldbury Total Blackout
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Albrighton, England

Latest outage, problems and issue reports in Albrighton and nearby locations:

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • Susiec64 SUSAN (@Susiec64) reported from Halesowen, England

    @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • Ross6Kennedy Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • booksandcomics StaffordBooks&Comics (@booksandcomics) reported from Stafford, England

    Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • Joppa_P Joe Poole (@Joppa_P) reported from Dudley, England

    Any chance of some broadband @virginmedia !! Only been down since Friday in my household!! Absolute joke! #virginbroadband

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LIES_OF_LENOVO AVOID LENOVO AVOID LENOVO AVOID LENOVO AVOID (@LIES_OF_LENOVO) reported

    @mikehill090373 @virginmedia Cancel your direct debit until they sort it

  • karenscho5 Karen Schofield (@karenscho5) reported

    @virginmedia cannot believe that I have been a customer for 3 years never missed a payment but receive a letter telling me we can change our package so call to be told that’s only if you are new! Come on 3 years golf paying £135.99 a month but we are not eligible!

  • ollieread ollieread (@ollieread) reported

    I've had soooo many issues with both @virginmedia and @vmbusiness it is ridiculous. Business think a prepull was performed on the 3rd, engineer today noted that no prepull was performed, and residential think that engineer was supposed to do a prepull.

  • samainsliemusic Sam Ainslie (@samainsliemusic) reported

    @virginmedia Do you purposely keep people on hold so long that they have no choice but to hang up because they have work?! Not only is your product shockingly bad but your customer service is atrocious. And on-top of that you are impossible to get ahold of.

  • alexandracoyle Alexandra Lloyd (@alexandracoyle) reported

    @virginmedia I have. No answer. I've also tried the online chat function. No reply. Is there someone who can help today? Otherwise I think we have to leave the account closed and switch provider.

  • DonnaPrice24 Donna Price (@DonnaPrice24) reported

    @virginmedia you have the worst customer service in the world. I have recently moved and you have wrongly billed me a cancellation fee. I have spent over four hours hanging on the phone to speak to your overseas call centres FOUR times. Each time they assure me that it is sorted

  • CourtneyBeattz courtney beattie (@CourtneyBeattz) reported

    @virginmedia No problem 👍

  • hoopy91 Steven Gibson (@hoopy91) reported

    @virginmedia The router is too far away so I have to have it WiFi. I've been trying to get the WiFi boosters you sell as I have poor WiFi signal upstairs but the app only let's me get them if there's no signal?

  • KilluaNicole Chasing Jupiter podcast (@KilluaNicole) reported

    @virginmedia - could I please have an email address or a direct message from you guys to discuss a billing issue. Don't feel like being on hold for 30+ minutes today.

  • AndyACL ACL (@AndyACL) reported

    @virginmedia No still well below the 200mbps target, and besides, I can’t wire all devices. The Ookla system isn’t measuring my wifi speed either, it’s the connection to the fibre sever which is the issue...