Virgin Media outages and service status in Wellington, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wellington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 1, 4:02 AM GMT+1.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wellington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wellington, England
The most recent Virgin Media outage reports came from the following cities: Telford, and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Dan Byles (@DJBYLES) reported from Madeley, England@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃
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Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Dave Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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Jord (@J8rde) reported from Wellington, England@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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Grace Hough (@GraceHough) reported from Shrewsbury, England@alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.
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Ali 💛✨ (@IAmAliAddams) reported from Hadley, EnglandQuick to get my money but on thing is for sure @virginmedia is having shite service right now
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Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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Chris Smith (@ChrisMDSmith79) reported from Hadley, England@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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donna marie page (@donnamariepage) reported from Hadley, England@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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John Gallagher (@rexham) reported from Telford and Wrekin, England@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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shaun Simpson (@shaunsimpson72) reported from Hadley, England@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
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Chris Smith (@ChrisMDSmith79) reported from Hadley, England@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Nick Bryant (@badsneaker5) reported from Ironbridge, EnglandYet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, EnglandCannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ali@Makely (@MakelyStudio) reported10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.
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Rachel (@_xr4ch3l) reported@virginmedia complaints dept, how does this even work? I raised a complaint about my house move/disconnection and you've closed it as 'resolved to my satisfaction' - despite zero response from you. Impressive. Didn't even have to lift a finger!
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keith addy (@ads913) reported@virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService
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Duncan Waugh (@waughzone) reported@dobbin1957 @virginmedia I struggle to get any communication from @virginmedia at all but then, when they did communicate, it contained blatant lies saying they had fixed the issue and an engineer had been out (neither of those things happened).
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Kari 💋🤍 (@KariJaexo) reportedIts time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!
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Cathal O'Donoghue (@donoghue_cathal) reported@adrianweckler Bbc sounds app is blocked but one can access all bbc stations via website and virgin media tv. Some premier league games are geo blocked on bbc 5 live but available live on world service
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John (@satinballs99) reported@virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.
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Jan T. (@demented_tj) reported@virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.
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KarenF (@KarenF55078163) reported@virginmedia Virginmedia broadband and other services are, once again, down in the postcode NW1 9TY (from 10.00 this morning). This is the third time in two weeks. According to their updates, the estimated repair time is 8 July at 15.07 !
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A.Brown (@_DundeePerfect_) reported@paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.