Virgin Media Outage Report in Wellington, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Newport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Dan Bennett
(@DanBennett) reported
from
Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Windsor 🇬🇧
(@NancyWindsorUK) reported
@virginmedia is internet down in the Derby area?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke
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celeste
(@hyeongjunpolice) reported
I DONT WANNA PLAY ANYMORE 😭😭😭😭😭😭😭😭😭😭😭😭 IM LITREALLY STARTED TO ENJOY GENSHIN AND THIS **** HAPPENS VIRGIN MEDIA YOU ARE SO ******* BULLSHIT
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Sophie WR
(@SophWarrenReece) reported
@virginmedia Internet cuts out 20-30 times per day. Call pretty much every day. No known service issues in the area. This has been going on for months. Absolutely diabolical service.
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Mark
(@fordyfordyfordy) reported
@virginmedia constantly getting code 603 when trying to watch catch up on all4 tv!!! 2nd night in a row with this issue!!
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✨princess jayne ✨
(@dad_ayy) reported
@virginmedia is there a way i can live chat with an agent from virgin media? being having issues for over a week WIRED connection.
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J-Rod
(@Joey316064) reported
@virginmedia as per usual the internet is down. #StayConnected if you can actually get any internet.
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Bespoke Creative Designs
(@Bespoke_CD) reported
@virginmedia How do you expect people to work from home and complete degrees when your internet service can't even load a web page. @CityFibre you did work outside my house months ago, when you going to provide the packages you advertised ... Sick to death of companies!
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L0ND0N89
(@SamLndn) reported
@virginmedia you lot need to get a grip. Signed a new contract and had nothing but issues since. Wi-Fi box if horrendous, net keeps dropping out, you put the price up a week after i signed on. I'll be cancelling and going back to BT at this rate.
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Muuuuumy to Zac & Eilz 🏴🐒🦄
(@gryffenstrong) reported
.@virginmedia @CPaulstrong Experiencing severe lag and loss of service in Glasgow- test runs fine and usual suggestions don't help. Is there an issue in G53 area?