Virgin Media outages and service status in Wellington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wellington, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Wi-fi.
- The most recent signal from this area was received Apr 22, 9:09 PM GMT+1.
- E-mail (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wellington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wellington, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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monish sengupta (@sengupta_monish) reported from Telford and Wrekin, EnglandDear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Daniel Guryn (@dolallydan7981) reported from Oakengates, England@TelfordWrekin @virginmedia Sky is down to
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Rinkku (@Rinkku_) reported from Madeley, England@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Chris Smith (@ChrisMDSmith79) reported from Hadley, England@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Nick Bryant (@badsneaker5) reported from Broseley, England@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
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Ali 💛✨ (@IAmAliAddams) reported from Hadley, EnglandQuick to get my money but on thing is for sure @virginmedia is having shite service right now
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Karl Jukes (@kjukes1989) reported from Madeley, EnglandI sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Prasant Bakarania (@prasy3k) reported from Madeley, England@virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!
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John Sanders (@ObsessiveJohn) reported from Shifnal, England@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Chris Smith (@ChrisMDSmith79) reported from Hadley, England@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Ken (@Ross6Kennedy) reported from Wellington, EnglandAmount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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G (@GOROBERT1987) reported from Oakengates, England@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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Kate (@khnatter) reported from Newport, England@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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Robin (@Tao1358) reported from Wellington, England@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Kerry (@Kerry777) reported from Newport, EnglandCome home after a long week at work. Hoping to enjoy some tv but no. @virginmedia playing up once again. Apparently it will be resolved by Monday despite their pre-recorded message saying the problem was fixed at 15:00 hrs! #really #greatservicenot
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, EnglandHi @virginmedia any idea what the broadband issue is in TF5 ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grifty (@TheGriftReport) reportedMillions of mobile phone users face data rationing and price hikes after Rachel Reeves excluded telecoms firms from a major energy discount scheme. Chancellor Reeves left VodafoneThree, Virgin Media O2 and EE out of the British Industrial Competitiveness Scheme which gives a 25% cut on electricity bills to thousands of other businesses. Telecoms firms are now facing full 33% energy price rises triggered by the Iran war and are drawing up emergency plans including slowing speeds, restricting data during peak times and charging premiums for heavy usage. One network warned up to 9,000 jobs could be at risk and 5G rollout plans shelved. VodafoneThree said it is “disappointed” and urged the Government to protect the critical digital networks the country depends on. Virgin Media O2 added that if the Government wants growth it cannot overlook the networks Britain relies on.
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CymroGlyn 🏳️🌈🏴🏉🍾♿️ (@cymroglyn) reported@virginmedia You should be keeping an eye out for this sort of criminal activity, creates profiles for most large UK companies so they can reply to any complaints and get the customer to download software so they can compensation…and rob them. Report them to X
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Urm (@erm2urm) reported@virginmedia is there a problem with your login today? I've been to get into my account for hours without any luck?
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jason morgan (@Jason29wctb) reported@virginmedia Internet constantly nat strict upnp not available, been years with more than 10 visits a year ,can I cancel penalty free
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Samuel Pierce (@Mrhalfandhalf8) reported@virginmedia why yous so bad total as it stand at least 6 hours over 2 days no Internet due to the heat.😡
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Susan Chew (@SusanChew5) reported@MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing
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Debs 😇 (@debbym) reported@virginmedia I have been a customer for over 20 years and been told today that my monthly bill will go from £141 to £213 when my current contract expires in May. I don’t know how you get away with such an increase for loyal customers. I shall NOT be renewing my contract 🤬
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vimto girl 2 (@fffoceania) reportedVirgin media guy had to come in my room he probably thinks im a smelly stupid loser which I am
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BigF (@Bigg_F_) reported@virginmedia my broadband has been intermittent (mostly off) for the last 4 days. Can’t get through on phone. AI chat only suggests factory reset of hub. Each time I do a status check it says intermittent signal in your area check back in 24 hours. It’s now been 4 DAYS.
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Gadge (@gadgetweetin) reported@virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡