Virgin Media outages and service status in Shrewsbury, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
-
Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
-
Jord (@J8rde) reported from Wellington, England@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
-
BurriJo (@BurriJoD) reported from Wellington, EnglandHey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
-
Grace Hough (@GraceHough) reported from Shrewsbury, England@alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.
-
Chris Midgley (@chrismidgley) reported from Telford and Wrekin, England@virginmedia broadband outage TF4
-
Jord (@J8rde) reported from Wellington, England@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
-
Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
-
Dave Stone (@Appolotech) reported from Telford and Wrekin, EnglandJust had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!
-
Nick Bryant (@badsneaker5) reported from Ironbridge, EnglandYet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
-
Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England@charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies
-
Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
-
Kallie (@kalliewood1965) reported from Wellington, England@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
-
donna marie page (@donnamariepage) reported from Hadley, England@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
-
Ken (@Ross6Kennedy) reported from Wellington, EnglandAmount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
-
BurriJo (@BurriJoD) reported from Wellington, EnglandLast night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
-
James Agg (@Jimmyboy35) reported from Telford and Wrekin, England@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
-
Chris Smith (@ChrisMDSmith79) reported from Hadley, England@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
-
Ali 💛✨ (@IAmAliAddams) reported from Hadley, England@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
-
Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
-
Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
tracy_s (@tracy_s1) reported@virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?
-
Paul McKigen (@paulmc_96) reported@status_is_down virgin media back down....again
-
Steve Justa (@SteveJusta) reported@virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on
-
Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported@virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service
-
J Corbi (@JCorbinHus) reported@virginmedia 19hrs + no broadband security system down in a high crime area. This morning I was offered comp £10 by customer service agent as a “goodwill gesture” for inconvenience 🙄
-
Richard Hopper (@rickh77) reported@virginmedia @ITV why is channel 103 ITV1 still not working on virgin media since the outage yesterday?
-
JAN WOZNIAK (@JPWOZNIAK) reported@virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?
-
Dean (@DSB4454) reported@virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell
-
Dan (@DanSEFC) reported@virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed
-
Anne Davis (@IHTP67) reported@virginmedia in GU15 postcode your services have been down for 2 days. My parents keep getting fobbed off with it will be fixed by x time. Last were told it would be 48 hrs and that's passed. No updates on what is happening. When is this going to be fixed?