Virgin Media Outage Report in Shrewsbury, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Chris Midgley
(@chrismidgley) reported
from
Telford and Wrekin, England
@virginmedia broadband outage TF4
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Nick Bryant
(@badsneaker5) reported
from
Ironbridge, England
Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Nick Bryant
(@badsneaker5) reported
from
Broseley, England
@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
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shaun Simpson
(@shaunsimpson72) reported
from
Hadley, England
@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
Quick to get my money but on thing is for sure @virginmedia is having shite service right now
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Grace Hough
(@GraceHough) reported
from
Shrewsbury, England
@alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
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donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee W1875 - #FEA
(@LeeW1875) reported
@kwn_photouk @virginmedia Its common for broadband to go down at these hours. Its when they do updates etc. As its not peak time. Will only effect a smaller number of customers. It'll be back soon!
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Amir Noorali
(@amirnoorali) reported
@virginmedia is there any reason my internet is super slow and has been cutting out all day? Been like this now a few days and your call centres are a joke
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Julia StClare
(@stclare_julia) reported
@virginmedia no they told me it wasn't their issue to resolve please let me have the email of where I send my complaint to
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Anna
(@AnnaPaulucci) reported
@virginmedia poor customer service for new customer moving home. Date arranged for internet switch on at new property. Email sent 4 week delay. No explanation… do you think that’s acceptable?
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Haroon
(@Haroon0717) reported
@virginmedia Can this be chased please - if there is any long term issue we need to be provided with some alternative as this isn’t helping at all
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Nicola Farquhar
(@DanceSacks) reported
@virginmedia there was a power cut in wallsend last night and now our landline isn't working won't dial out/says line is busy when you dial the number are there local issues?
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EllieSuthers
(@EllieSuthers) reported
@virginmedia Poole. virgin Broadband. Buffering . WTF.
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Kevin
(@1kevin010) reported
@virginmedia Broadband down for the 3rd time in 3 days, did the status test and flashed up “you need an engineer visits” then disappeared, now saying intermittent problem in area, didn’t let me book the engineer !!
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jennie 𖤐
(@K2SOenjoyer) reported
@virginmedia FIX YO DAMN INTERNET BRO
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Singh
(@adxmp_21) reported
Honestly there isn’t a worse broadband provider for customer service than @virginmedia , WiFi down since Thursday and the earliest they can send an engineer is Monday. So paying for 5 days of no service?