Virgin Media Outage Report in Shrewsbury, Shropshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Shrewsbury come from postal codes SY3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
-
BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
-
Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
-
Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
-
Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
-
Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
-
Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
-
Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
-
Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
-
Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
-
Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
-
Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
-
Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
-
Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
-
Pete Jackson
(@pete62jackson) reported
from
Lawley Bank, England
@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
MIKE JAMES
(@MIKEJAMES212) reported
@virginmedia I subscribe to YOU . YOU take my money . Ur a disgrace & I cannot wait to get rid of you .. **** THE QUEEN
-
Jane2005
(@Jane2005) reported
@meentrading Let's just hope that the emergency services will not be relying on Virgin Media for any type of communication.
-
Georgina Capper
(@gstringgina76) reported
@virginmedia so you want to charge my mum £38 for having broadband added but if she were a new customer it would only cost £33 a 18 months, where is existing customer loyalty.
-
🔺.bitcoin
(@meentrading) reported
@virginmedia Hi there, Service going down is a daily occurance. 0345 number was engaged today! Then 5 times directed to use sms link & cut off. The sound quality is so bad, when you do eventually get through, you get cut off again! But it's literally impossible to cancel!
-
Elis James
(@elisjames) reported
@virginmedia We haven’t had the internet for over a week. This never happened with our old provider. Apparently you’re ‘upgrading the service’
-
Leah 🖤 ×͜×
(@l_rushy) reported
anyone else having issues with trying to log on to sky sports with the UK virgin media account. just says "there was an unexpected error"
-
Conor
(@ConorA96_) reported
@virginmedia hi, I opened an account yesterday and now I can’t login as it says my password is incorrect, I can’t even change my password because it asks for a mobile number which I haven’t received yet??
-
Kevin Richard
(@Fat_Forluss) reported
@virginmedia Your engineers worked 1-3 Sept, and seems others were reconnected ok but we weren’t. Had a household engineer out weds 6th who confirmed the problem was in the road rather than our house but nothing has happened since.
-
Dave Treweek
(@dtweek) reported
@virginmedia Thanks. Total waste of your resources to send an engineer out, when I'd been trying to cancel for days and there was no record apparently. The engineer certainly had a record.
-
Ryan
(@RyanS92_) reported
@virginmedia my virgin on the go won’t let me sign in what the script here?