Virgin Media Outage Report in Shrewsbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
-
Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
-
Nick Bryant
(@badsneaker5) reported
from
Ironbridge, England
Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
-
donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
-
Grace Hough
(@GraceHough) reported
from
Shrewsbury, England
@alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.
-
Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
-
Jord
(@J8rde) reported
from
Wellington, England
@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
-
Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
-
John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
-
shaun Simpson
(@shaunsimpson72) reported
from
Hadley, England
@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
-
Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
-
Jord
(@J8rde) reported
from
Wellington, England
@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
-
Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
Quick to get my money but on thing is for sure @virginmedia is having shite service right now
-
Chris Midgley
(@chrismidgley) reported
from
Telford and Wrekin, England
@virginmedia broadband outage TF4
-
monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
-
Nick Bryant
(@badsneaker5) reported
from
Broseley, England
@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
-
Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
-
BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
-
James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
-
Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Julie Mud
(@JulieJuliemud) reported
@virginmedia OK then. I have exam Monday, online invigilation and I have been advised that Virgin Media blocks it. I just need it unblocked. Please help by replying, DMing or give me a phone number I can call.
-
Stu
(@BeardedStu) reported
anyone else @virginmedia tv go app not working ?
-
anne
(@1983_asm) reported
@goldenfleece72 @virginmedia Seems many having issues
-
Dave Goddard
(@MidSportsMedia) reported
@virginmedia Is your website broken?
-
Shona BRNM Lawrence
(@shona_BRNM) reported
@virginmedia what's up with on demand? Can't watch my episodes of Seal team, and can't get on the virgin media website to check for service status.
-
Thomas McCaffery
(@JoinThomasToday) reported
@virginmedia is down in #Belfast - #VirginMedia.
-
Daniel Ferris
(@dannyboy_ferris) reported
@virginmedia you’re an absolute joke of a company! WIFI down AGAIN! Pisstakers. First to moan if someone doesn’t pay a bill, but can’t do anything if your ****** service goes down!
-
iberKhan
(@IberKhan) reported
@vmbusiness DNS outage anyone? No name servers for multiple domains.
-
Brad
(@94_bradlee) reported
@virginmedia is your website down?
-
Top
(@beastma62493780) reported
@virginmedia my virgin tv app is down and so is loads of other people can we get a response on whats going on?