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Virgin Media outages and service status in Shrewsbury, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Shrewsbury come from postal codes SY3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shrewsbury, England

The most recent Virgin Media outage reports came from the following cities: Shrewsbury.

CityProblem TypeReport Time
Shrewsbury Internet 8 days ago
Shrewsbury Internet 8 days ago
Shrewsbury Internet 9 days ago

Community Discussion

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Virgin Media Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • kalliewood1965
    Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!

  • GrumpyXMatelot
    Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

  • GrumpyXMatelot
    Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much

  • elainemills123
    Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

  • sonofshane
    tony williams (@sonofshane) reported from Wellington, England

    @alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...

  • Ed_Pritch91
    Ed (@Ed_Pritch91) reported from Telford and Wrekin, England

    @mitchec1 @SkyUK @virginmedia Bad move.

  • Ross6Kennedy
    Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • J8rde
    Jord (@J8rde) reported from Wellington, England

    @virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .

  • badsneaker5
    Nick Bryant (@badsneaker5) reported from Ironbridge, England

    Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.

  • Tao1358
    Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • SimonBonds007
    Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • SimonBonds007
    Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • ChrisMDSmith79
    Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • shaunsimpson72
    shaun Simpson (@shaunsimpson72) reported from Hadley, England

    @virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?

  • Loveisinthehai7
    Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England

    @virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.

  • ces12fielder
    Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England

    @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

  • chrismidgley
    Chris Midgley (@chrismidgley) reported from Telford and Wrekin, England

    @virginmedia broadband outage TF4

  • badsneaker5
    Nick Bryant (@badsneaker5) reported from Broseley, England

    @TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!

  • BurriJoD
    BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • pete62jackson
    Pete Jackson (@pete62jackson) reported from Lawley Bank, England

    @danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • O2
    O2 (@O2) reported

    @Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.

  • Hugorelly
    Hugh Terry 💙 (@Hugorelly) reported

    I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?

  • vickdawg92
    Rhys (@vickdawg92) reported

    @virginmedia Still dog **** thanks still not working

  • cornynthecob
    Suzanne Cornyn (@cornynthecob) reported

    My Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.

  • TheWonderChildd
    Daniel (@TheWonderChildd) reported

    @virginmedia wanna explain my bill hike this month? And the lack of money back from the outage I had?

  • argyledavros
    Dave Warrilow (@argyledavros) reported

    Massive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes, and there is no issue showing

  • ross_biagini
    London leaver (@ross_biagini) reported

    @virginmedia internet keeps going off in Amersham Please fix it

  • oldpoyntz
    MrsM 💙 (@oldpoyntz) reported

    @PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.

  • arvey86
    CJH1883 (@arvey86) reported

    @virginmedia are crooks, taking advantage of a vulnerable person. Sold a product never set up as no engineer arrived after numerous requests. Calling to try and bully them into a paying for a service they cancelled that was not fit for purpose, disgusting scum.