Virgin Media Outage Report in Telford and Wrekin, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Total Blackout | |
| Telford |
Phone | |
| Telford |
TV | |
| Telford |
Wi-fi | |
| Telford |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
-
James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
-
John Sanders
(@ObsessiveJohn) reported
from
Shifnal, England
@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
-
Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
-
Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
-
Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
-
Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
-
Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
-
Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
-
Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
-
Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
-
Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
-
Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Syed Hur Hamdani
(@Hur01) reported
@virginmedia All is back now but really the service with virgin has been terrible lately. Little communication or information on what the issue is and when it will be resolved
-
Michael Cuddington
(@cuddy271) reported
@johngittins19 @virginmedia 1,130 Mbps is their aim but you've only got to look at customer feedback and that is a dream there is no consistency ,but they do guarantee a download speed of 565Mbps about half of what is expected and that speaks volumes.
-
-
(@chazjp) reported
I complain about Virgin media more than anything else. They won't let us leave the contract early without paying a fee, however they are yet to provide us a service that works for a full month.
-
The Leeds Enthusiast
(@EnthusiastLeeds) reported
@virginmedia How can we use the Tv service as usual if the TV keeps rebooting?
-
philwaud
(@philwaud) reported
@virginmedia No it's worse. 87meg down today.
-
ghana ba
(@konventional57) reported
So apparently @virginmedia do not have a COMPLAINTS DEPARTMENT that would address my issue. I need to email the BACK OFFICE team so I can get a response!!! #unbelievable #virginmedia
-
Toni 🐼
(@inothalliday) reported
What broadband provider is best for working from home? I use @virginmedia atm but my wifi has been down all day today meaning I can’t work. I feel like virgin is too unreliable to use if you work from home.
-
Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
-
Medium Ben
(@BenThurston) reported
@SarahBreese @virginmedia Not kidding, they're the worst company I've ever had to get any customer service from.
-
CNB
(@CNB06685879) reported
@virginmedia I have tried to resolve a billing issue for 5 months now and I have had to ring every month. Each time I have rung, I have spoken to a different person and I have been told a different story. There is no written confirmation after each conversation