Virgin Media Outage Report in Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
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| Telford |
Phone | |
| Telford |
TV | |
| Telford |
Wi-fi | |
| Telford |
Internet | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Dan Bennett
(@DanBennett) reported
from
Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arb
(@Arbnvr) reported
@virginmedia No - but ill wait a few days, before I call back. Ordered the wifi booster to see if it will help, a simple “reset” my router might fix it since its been up for 13 days.
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Susan Riley
(@SuzaliSusan) reported
@virginmedia Says there isn't a problem. But I live in a block of flats and neither mine nor my friends landline working in another flat. Seems need to be able to report it but not able to get through
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gbg
(@MetalSpotter666) reported
@virginmedia hi why have I been charged a whopping 62 quid on a sim only contract that should be only 10.39 a month, any time I ran out of data I payed for a 3GB data data bundle, if it weren't for your **** Internet I wouldn't have had to, now I'm being charged twice #robbery
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Froot💀VSHOJO
(@LichVtuber) reported
@dyarikku @virginmedia It took me a whole month to try to fix my internet issues with VM and they didn’t even end up solving it in the end :/ The only thing that worked was getting a 50 ft Ethernet cable running through my home
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Optimise
(@shyamlaxman) reported
@virgin media last thing you want during Xmas when kids are at home … internet , TV down for hours … after paying through the nose
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Steve
(@FixThisNowPls) reported
@virginmedia the internet is down, once again, in Leeds. The page on your site to report an outage is also not working. Please do better.
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Missy💞
(@MissVersaceX) reported
@Dan13lBurk3 @virginmedia Always the same issue with Virgin! They have now left the automated message on permanently to say there is an issue in your area..you may need to send out a search party for your engineers as they set out to fix the problem a year ago! Can never get through to anyone.Useless!!
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Mario
(@MarioArtemiou) reported
@virginmedia STILL waiting for a call back from a complaint i made, was told between 48-72hrs its now over 72hrs and have heard nothing! How virgin has any customers is beyond me, must be one of the worst providers i have come across!
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Susan Riley
(@SuzaliSusan) reported
@virginmedia Hi please can you tell me when you expect problem in BD16 to be resolved. Have been without a landline, as is my friend in same block all morning now. App says you investigating but other search says no problem !!!
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Martin Hobbs
(@martinhobbs69) reported
@Jackd_cpfc @virginmedia I have the same issue! I assume your in Margate! I’m in CT93! There is a Facebook post of the broadstairs group saying the whole of Thanet is out! I have spoken too three people at virgin today and they have all told me there is no network issues in my area and it’s just me!