Virgin Media outages and service status in Telford and Wrekin, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Telford and Wrekin, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Aug 15, 3:04 PM GMT+1.
- TV (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford, and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
TV | 9 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
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Ken (@Ross6Kennedy) reported from Wellington, EnglandAmount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, EnglandCannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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donna marie page (@donnamariepage) reported from Hadley, England@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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John Gallagher (@rexham) reported from Telford and Wrekin, England@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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G (@GOROBERT1987) reported from Oakengates, England@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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Dave Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Kate (@khnatter) reported from Newport, England@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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James Agg (@Jimmyboy35) reported from Telford and Wrekin, England@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Dan Bennett (@DanBennett) reported from Madeley, EnglandThank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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J Prescott (@jjpjohn) reported from Higher heath, England@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Jord (@J8rde) reported from Wellington, England@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Had to reset box again when I got home, this isn’t good service
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Kerry (@Kerry777) reported from Newport, EnglandCome home after a long week at work. Hoping to enjoy some tv but no. @virginmedia playing up once again. Apparently it will be resolved by Monday despite their pre-recorded message saying the problem was fixed at 15:00 hrs! #really #greatservicenot
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Nick Bryant (@badsneaker5) reported from Ironbridge, EnglandYet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Jord (@J8rde) reported from Wellington, England@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen Peters (@kathleenp442) reported@virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!
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Kathy Miller (@KathyMi25429227) reportedYou say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia
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Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
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Shaun Harding 𓅪 (@Sbaggieboy60) reported@virginmedia @cmwba will taking a closer look at my account fix the problem? What will you be looking at closely?
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PD1882 (@PD1_8_8_2) reported@virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.
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Chris Long (@afcwomblelong) reported@virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.
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Jess Stocks (@jrstocks89) reported@virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix
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tracey johnson (@traceyjohnson44) reported@virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.
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Kathy Miller (@KathyMi25429227) reported@virginmedia I am NOT setting up a passcode. I ought to be able to SPEAK HUMAN TO A HUMAN. I gave spent an hour amd finally spoke to someone but am still complaining to Ofcom 4 a variety of reasons about appalling customer service
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.