Virgin Media outages and service status in Telford and Wrekin, England

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford, and Shrewsbury.

City	Problem Type	Report Time
Telford	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

• 
  Captain Buzzkill RN (@GrumpyXMatelot) reported 4 minutes ago from Telford and Wrekin, England

  @virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much

• 
  James Rogers (@JWRogers82) reported 6 minutes ago from Perton, England

  @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

• 
  Daniel Guryn (@dolallydan7981) reported 11 minutes ago from Oakengates, England

  @TelfordWrekin @virginmedia Sky is down to

• 
  Kerry (@Kerry777) reported 12 minutes ago from Newport, England

  @virginmedia I give up! Time to look for another service provider who cares about their customers!

• 
  Dave Noto (@Hello_Noto07) reported 13 minutes ago from Oakengates, England

  @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

• 
  Kallie (@kalliewood1965) reported 18 minutes ago from Wellington, England

  @virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?

• 
  James Rogers (@JWRogers82) reported 20 minutes ago from Perton, England

  @virginmedia trying to get in contact with customer service about renewing my account

• 
  Philip Osborne (@philip_osborne) reported 21 minutes ago from Telford and Wrekin, England

  @virginmedia Nothing listed on the service status page.

• 
  Simon Bonds (@SimonBonds007) reported 24 minutes ago from Telford and Wrekin, England

  @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

• 
  donna marie page (@donnamariepage) reported 33 minutes ago from Hadley, England

  @virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?

• 
  Chris Shepherd CIHCM (@MscChris) reported 42 minutes ago from Admaston, England

  Hi @virginmedia any idea what the broadband issue is in TF5 ?

• 
  J Prescott (@jjpjohn) reported 42 minutes ago from Higher heath, England

  @virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....

• 
  John Gallagher (@rexham) reported 43 minutes ago from Telford and Wrekin, England

  @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

• 
  Dan Bennett 🇪🇺 (@DanBennett) reported 46 minutes ago from Oakengates, England

  @Justcallmelewis @virginmedia Don't get me started on its shit WiFi signal.

• 
  Jordan Taylor 🎗️ (@JTaylor69) reported 46 minutes ago from Madeley, England

  @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

• 
  John Sanders  (@ObsessiveJohn) reported 47 minutes ago from Shifnal, England

  @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

• 
  James Rogers (@JWRogers82) reported 48 minutes ago from Perton, England

  @virginmedia broadband is down in WV6 can you confirm this please

• 
  Lisa Vincent (@LisaVin74208006) reported 48 minutes ago from Madeley, England

  @virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.

• 
  Hello Noto (@Hello_Noto07) reported 49 minutes ago from Oakengates, England

  @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

• 
  Dave Stone (@Appolotech) reported 52 minutes ago from Telford and Wrekin, England

  @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Jones (@edujones14) reported 8 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  andy spinoza (@andyspin) reported 8 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  John McClave (@johnmc32) reported 10 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Connor gower (@Connorgower3) reported 12 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  Paddy Sweeney (@PaddySw99745534) reported 12 minutes ago

  @virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.

• 
  Stephen Maddock (@stephenm68) reported 15 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Tom J Jarvis (@TomJJarvis) reported 15 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Virgin Media News (@VirginMediaNews) reported 23 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  Martin (@lionking2014) reported 23 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

• 
  Ian Kill (@IanKillip) reported 23 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.