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Virgin Media outages and service status in Telford and Wrekin, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Wi-fi.
  • The most recent signal from this area was received Apr 27, 7:15 PM GMT+1.
  • 50% E-mail (50%)
  • 50% Wi-fi (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford.

CityProblem TypeReport Time
Telford Wi-fi 6 days ago
Telford E-mail 11 days ago

Nearby cities with recent reports

Telford

1 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • IAmAliAddams
    Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    Quick to get my money but on thing is for sure @virginmedia is having shite service right now

  • Hello_Noto07
    Dave Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

  • YasminMHx
    Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

  • LisaVin74208006
    Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.

  • Tao1358
    Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • J8rde
    Jord (@J8rde) reported from Wellington, England

    @virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!

  • DanBennett
    Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, England

    @Justcallmelewis @virginmedia Don't get me started on its shit WiFi signal.

  • ces12fielder
    Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England

    @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

  • philip_osborne
    Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • Hello_Noto07
    Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • BurriJoD
    BurriJo (@BurriJoD) reported from Wellington, England

    Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.

  • _jwynny
    James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • Rinkku_
    Rinkku (@Rinkku_) reported from Madeley, England

    @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

  • SimonBonds007
    Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • GrumpyXMatelot
    Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

  • kalliewood1965
    Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!

  • DanBennett
    Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • GrumpyXMatelot
    Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving

  • GOROBERT1987
    G (@GOROBERT1987) reported from Oakengates, England

    @virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason

  • JWRogers82
    James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • evon67
    Tillymint67 (@evon67) reported

    @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20

  • edengem
    Eden Gem (@edengem) reported

    @virginmedia Gadget Rescue overseas don’t really know how to help - plus 3x tech people. Please advise how to reach the cancel service team please. Thank you

  • StuartA17243
    Stuart Aird (@StuartA17243) reported

    @virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.

  • Tutts558
    Mike T (@Tutts558) reported

    @fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.

  • NicolaG01
    Nicola Golding (@NicolaG01) reported

    Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

  • NJS0580
    NJS (@NJS0580) reported

    @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

  • debbiegaunt
    Debbie Woodburn (@debbiegaunt) reported

    @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.

  • MinnieM40
    Clare Hutchins (@MinnieM40) reported

    @virginmedia I’ve just been advised by your customer team in chat there is no larger remote for the 360. For someone who is sight impaired this is unwelcome news.

  • uk_pav
    Pavlova (@uk_pav) reported

    @virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.

  • PureSesh48
    Frank 🇬🇧 💎 (@PureSesh48) reported

    @grok how many times have I reported. Virgin media being down on this account?