Virgin Media outages and service status in Telford and Wrekin, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
Community Discussion
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Virgin Media Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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tony williams (@sonofshane) reported from Wellington, England@alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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donna marie page (@donnamariepage) reported from Hadley, England@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Karl Jukes (@kjukes1989) reported from Madeley, EnglandI sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Kate (@khnatter) reported from Newport, England@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Elaine mills (@elainemills123) reported from Telford and Wrekin, England@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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J Prescott (@jjpjohn) reported from Higher heath, England@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England@virginmedia Nothing listed on the service status page.
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Rinkku (@Rinkku_) reported from Madeley, England@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Kate (@khnatter) reported from Newport, England@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Dan Bennett (@DanBennett) reported from Madeley, EnglandThank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, England@Justcallmelewis @virginmedia Don't get me started on its shit WiFi signal.
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Elaine mills (@elainemills123) reported from Telford and Wrekin, England@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England@charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Mercer (@Merse2506) reported@itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work
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Harry john (@ahmedbella19101) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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Mandy H 💙 (@ShropshireMandy) reported@virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.
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Alloqui Strix (@AlloquiStrix) reported@virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.
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Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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Walthamstow Life (@WalthamstowLife) reported@virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedHad quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .