Virgin Media outages and service status in Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 8, 3:25 PM GMT+1.
- Internet (63%)
- Wi-fi (38%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford, and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
Internet | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
-
Kerry (@Kerry777) reported from Newport, England@virginmedia I give up! Time to look for another service provider who cares about their customers!
-
Elaine mills (@elainemills123) reported from Telford and Wrekin, England@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
-
Markav🦁 (@MarkavParry) reported from Madeley, England@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
-
J Prescott (@jjpjohn) reported from Higher heath, England@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
-
Rinkku (@Rinkku_) reported from Madeley, England@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
-
J Prescott (@jjpjohn) reported from Higher heath, England@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
-
Brady (@G1Brady) reported from Perton, England@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
-
Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
-
Jord (@J8rde) reported from Wellington, England@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
-
Ken (@Ross6Kennedy) reported from Wellington, EnglandAmount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
-
John Sanders (@ObsessiveJohn) reported from Wheaton Aston, England@Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.
-
Robin (@Tao1358) reported from Wellington, England@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
-
Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
-
James (@_jwynny) reported from Newport, EnglandVirgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
-
Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
-
Kallie (@kalliewood1965) reported from Wellington, England@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
-
-
James Agg (@Jimmyboy35) reported from Telford and Wrekin, England@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
-
shaun Simpson (@shaunsimpson72) reported from Hadley, England@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
-
monish sengupta (@sengupta_monish) reported from Telford and Wrekin, EnglandDear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
South Coast Commuter (@CS_Hants) reportedSo then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?
-
andrea crosby (@andreac14064810) reported@virginmedia I was on chat for a hr trying to resolve another issue for say a hr cut of twice no email confirmation of my issue sent to me , rude team member I literally am sick of it
-
andrea crosby (@andreac14064810) reported@virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help
-
ORIGINAL GOONER JOHN (@1947originalgo1) reported@virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.
-
Paul Evans (@Pau1Evan5) reported@IanFerguson10 @debbierowe1 @virginmedia Lots bad enough it going off but what makes it worse is no response or update from virgin media
-
Taz (@AppleTerence) reported@gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.
-
Niamh⁸ ¹| #20💿🎮 (@padmeosc) reportedVirgin media fix your **** i wanna watch f1
-
chesser (@chesserlufc) reported@gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!
-
Graeson Laitt (@Laitty) reported@VirginMedia 2/2 I have done everything available to me as a customer, yet these emails continue to arrive. At what point does the provider step in and improve the filtering? Can somebody please investigate why these messages keep getting through?
-
Gavin Lee (@Gav288) reported@virginmedia We moved house 29th May and took our contract with us. Nearly 2 weeks later and we still have no TV services. Spent over 8 hours on the phone since we moved, been told it’s an IT issue but still not resolved. Is the IT guy on holiday?