Virgin Media outages and service status in Higher heath, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Higher heath, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Higher heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Higher heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 6: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Higher heath, England
Latest outage, problems and issue reports in Higher heath and nearby locations:
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Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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monish sengupta (@sengupta_monish) reported from Telford and Wrekin, EnglandDear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Kate (@khnatter) reported from Newport, England@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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John Gallagher (@rexham) reported from Telford and Wrekin, England@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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James (@_jwynny) reported from Newport, EnglandVirgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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David Vickers (@VickersDavid) reported from Acton, England@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
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Kerry (@Kerry777) reported from Newport, England@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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J Prescott (@jjpjohn) reported from Higher heath, England@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
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Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Kerry (@Kerry777) reported from Newport, England@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England@charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies
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Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England@virginmedia Nothing listed on the service status page.
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Chris Midgley (@chrismidgley) reported from Telford and Wrekin, England@virginmedia broadband outage TF4
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Kate (@khnatter) reported from Newport, England@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Elaine mills (@elainemills123) reported from Telford and Wrekin, England@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Magnolia’s Art (@Magnoli23215778) reported@elldivino @virginmedia ****!
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Mike Kemmett ⛳🏌🏻♂️🏏🏉 (@kemmo81) reported@virginmedia not internet/tv all day, please update when you will fix- wd5 area
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maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reportedI have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.
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Pekalton (@Pekalton) reported@ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad
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GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god
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dharmi04 (@Dharmi04) reported@virginmedia hi I have a problem with my broadband
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?
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Seren 7 (@Seren_7) reported@virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?
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william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
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Nim O'Hall (@nimohally) reported@virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person