Virgin Media outages and service status in Higher heath, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Higher heath, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Higher heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Higher heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Higher heath, England
Latest outage, problems and issue reports in Higher heath and nearby locations:
-
Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England@charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies
-
-
David Vickers (@VickersDavid) reported from Acton, England@virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck
-
Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
-
James (@_jwynny) reported from Newport, EnglandVirgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
-
Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
-
Kerry (@Kerry777) reported from Newport, England@virginmedia I give up! Time to look for another service provider who cares about their customers!
-
Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
-
Kate (@khnatter) reported from Newport, England@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
-
Kerry (@Kerry777) reported from Newport, England@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
-
Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
-
Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
-
David Vickers (@VickersDavid) reported from Acton, England@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
-
Elaine mills (@elainemills123) reported from Telford and Wrekin, England@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
-
Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
-
J Prescott (@jjpjohn) reported from Higher heath, England@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
-
John Gallagher (@rexham) reported from Telford and Wrekin, England@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
-
Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
-
Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England@virginmedia Nothing listed on the service status page.
-
Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Barry Stevens (@BarryStevens75) reported@timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.
-
Blade _666 🇬🇧 (@Blade6665100153) reported@trapdoor456 @virginmedia I switched to youfibre, no hassle so far 👌 never drops speed
-
Robson Ramalho (@Rp61Robson) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
-
🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported@virginmedia - They need to talk to someone about my account options. They will call me back "later". - They hang up while I am pleading with them to stay on the line.
-
Berk (@trapdoor456) reported@njjea @MrsGuiltyRage @virginmedia I went on a compare site & looked at reviews for stability & customer service etc Tbh with the shite ive had with Virgin the last 6 months, id have gone with Big Bobs Bastard Broadband to get away from em!
-
BlueTickBob❌ (@mcrobgi) reported@virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!
-
Chris (@Swissffs1980) reported@trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.
-
Daveyhub 🎧 (@daveyhub) reportedWhy is the tv channel 5 so quiet ? @channel5_tv I’m watching through virgin media tv box. Same as Netflix that really quiet too compared to all other channels/apps ? Is it a @virginmedia broadcasting issue ?
-
Ken Quinn (@Quinny1808) reported@trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues
-
XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported@Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now