1. Home
  2. Companies
  3. Virgin Media
  4. Acton
Virgin Media

Virgin Media outages and service status in Acton, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Acton, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • CJMontford
    Connor / MN (@CJMontford) reported from Newcastle-under-Lyme District, England

    Virgin Media is DOG AWFUL

  • jjpjohn
    J Prescott (@jjpjohn) reported from Higher heath, England

    @virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service

  • whipblue
    Julie Leech (@whipblue) reported from Newcastle-under-Lyme District, England

    @virginmedia Hi they returned back to full service early this morning we have issue with the broadband though still I live in small bungalow and we unable to connect to the internet I rang several times with the same issue my neighbours have been having issue to connecting to WiFi

  • JuPo71
    Julie Podet (@JuPo71) reported from Crewe, England

    @virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!

  • jamesjohara
    James O'Hara (@jamesjohara) reported from Newcastle-under-Lyme District, England

    @virginmedia do any of your technical support staff have the first clue what they’re on about?

  • Dave_Sumner
    David Sumner (@Dave_Sumner) reported from Winsford, England

    @virginmedia probably.. but that doesn’t help me with my current one and emails I have stored in that account..

  • IXL
    Ian Fraser (@IXL) reported from Keele, England

    Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?

  • Turnerandhooch
    turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England

    @virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again

  • TheLensman
    Mark ODonnell (@TheLensman) reported from Newcastle-under-Lyme District, England

    @virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong

  • RichardGannon23
    Richard Gannon (@RichardGannon23) reported from Newcastle-under-Lyme District, England

    @virginmedia my broadband and TV services seem to be down again since 5am

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • jjpjohn
    J Prescott (@jjpjohn) reported from Higher heath, England

    @virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....

  • princessandtoad
    Lady Gray (@princessandtoad) reported from Newcastle-under-Lyme District, England

    @StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful

  • VickersDavid
    David Vickers (@VickersDavid) reported from Acton, England

    @virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck

  • AndyType2
    Andy (@AndyType2) reported from Newcastle-under-Lyme District, England

    @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

  • Jess_L_Oliver
    Jessica Oliver (@Jess_L_Oliver) reported from Newcastle-under-Lyme District, England

    @virginmedia I’ve now got an “intermittent signal issue” message

  • HibbsA
    Anthony Hibbs (@HibbsA) reported from Newcastle-under-Lyme District, England

    @Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁

  • Turnerandhooch
    turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England

    @fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia

  • JulieMNoble
    Julie Noble (@JulieMNoble) reported from Tarporley, England

    @LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet

  • jamesjohara
    James O'Hara (@jamesjohara) reported from Newcastle-under-Lyme District, England

    Er....@virginmedia it's not working!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ctidbluemoon
    Terry Hughes (@ctidbluemoon) reported

    @virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page

  • piercepower222
    Dave O’ Connor (@piercepower222) reported

    @gblondon1 @skytv @virginmedia Then you’re in for a disappointment. VM are absolutely the most awful service provider I ever had to deal with. Hard to escape their clutches when signed up. Still smile when eventually terminated the contract after hours on the phone. No online option to do so.

  • Lou_Pole11
    JibbaJabba (@Lou_Pole11) reported

    @gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM

  • F1Arsenil
    ArseF1 (@F1Arsenil) reported

    @virginmedia customer service has to be one of the worst! You ask to remove packages and they instead put you on a different contract without your consent! Monthly bill goes from £70 to £181 and they can’t explain how after 3 calls! Horrible just horrible

  • Jake_Mez
    Jake (@Jake_Mez) reported

    @virginmedia @gblondon1 Oh yeah until you’ve been a customer for years and then get charged way more than new customers for the same deal so you either have to threaten to leave to get offered a good deal, or leave and rejoin 🫣

  • RCMCFCX3
    Ray Cairns (@RCMCFCX3) reported

    @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

  • SallyBriars
    Sally Briars (@SallyBriars) reported

    @virginmedia what is going on in Leicester LE2 to not have any service? done every troubleshooting step and my router comes back on my phone just says connected without internet nothing is working! One minute the service status is fine the next it says intermittent signal fix it!

  • NSReicher
    Nicholas Reicher (@NSReicher) reported

    @PeteUK7 @virginmedia We had the same problem with Verizon. We told them my father in law didn't abandon his service-he died. And we were positive if given a choice, he'd have preferred to continue using their service. Verizon canceled.

  • jokerefc
    JOKEREFC (@jokerefc) reported

    @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision

  • ACaldwell68074
    Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported

    @O2 @davehpayne The Hassle I have to top up, Repeatedly having to re-enter my Name, address & bank details, which were all previously saved before virgin media interfered with my login, I'm starting to consider leaving for another network provider, I lost all my carry over data because of it.