Virgin Media Outage Report in Acton, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Acton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Crewe and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Crewe |
Internet | |
| Winsford |
Internet | |
| Crewe |
Internet | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Mark Steven Cooper
(@MarcoStevenco) reported
from
Newcastle-under-Lyme District, England
Oh @virginmedia internet is down! No surprise there! 💡
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Lady Gray
(@princessandtoad) reported
from
Newcastle-under-Lyme District, England
@StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful
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Mark ODonnell
(@TheLensman) reported
from
Newcastle-under-Lyme District, England
@virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong
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Connor / MN
(@CJMontford) reported
from
Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
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Anthony Hibbs
(@HibbsA) reported
from
Newcastle-under-Lyme District, England
@Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁
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David Sumner
(@Dave_Sumner) reported
from
Winsford, England
@virginmedia probably.. but that doesn’t help me with my current one and emails I have stored in that account..
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
Er....@virginmedia it's not working!
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Woz
(@wozaboxa) reported
@Matt2860 @stumccullagh @virginmedia Yeah **** it, nothing else to do.
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Carolyn Boulton 🤷
(@1carolynboulton) reported
@virginmedia Hello. My aged mother has no TV. I don't know if it's a network problem. Can you help please?
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Dominic Strong 🇬🇧
(@Dstrong1991) reported
@virginmedia can you tell me why I’ve only got a quarter of my speed tonight? Most definitely cancelling tomorrow...always crap speeds, rubbish latency too, @bt_uk save me from this nightmare I’m having with the garbage provider
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Bailey
(@_baileymaslen) reported
@virginmedia once again, we are without WiFi, I live with my grandparents who have to order medical prescriptions online and they can’t. This is starting to get ridiculous, always have issues and no support whatsoever.
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Shebz
(@shebby_ch) reported
omg virgin media broadband is sooo fooookin bad 🤯🤯🤯
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Matthew Denning
(@MatthewDenning) reported
@virginmedia ...that I would have to pay for the remainder of the contract if the service wasn’t available. I’ve been lied to, misled and have now been issues a bill for a service it is physically impossible for me to use. And all because Virgin don’t have the capacity to provide the service
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Soozerama
(@Soozerama) reported
Is @virginmedia down for anybody else in Cathays / Roath area? #Cardiff
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Mark O'Neill
(@markredon) reported
@BenJolly9 I don't particularly like Branson and think his behaviour has been poor during covid but he doesn't own or make decisions in relation to virgin media. I think they pay him a fee to use the virgin branding.
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ISRAR
(@1SR4R) reported
@virginmedia had an outage all day was told will be back by 20:50 had message saying not until tomorrow now in late afternoon. It’s time to leave this company gone so downhill
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lee packer
(@leejamespacker) reported
@virginmedia The lack of follow through and ownership of the problem is awful. @virginmedia should be doing all they can to support keyworkers not pushing them around 4 virtual departments and leaving them on hold for 2 hours only to say it isn't possible.