Virgin Media Outage Report in Acton, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Acton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Crewe |
Total Blackout | |
| Crewe |
Total Blackout | |
| Crewe |
Internet | |
| Whitchurch |
TV | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Richard Gannon
(@RichardGannon23) reported
from
Newcastle-under-Lyme District, England
@virginmedia my broadband and TV services seem to be down again since 5am
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Connor / MN
(@CJMontford) reported
from
Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
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Mark ODonnell
(@TheLensman) reported
from
Crewe, England
@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Julie Leech
(@whipblue) reported
from
Newcastle-under-Lyme District, England
@virginmedia Hi they returned back to full service early this morning we have issue with the broadband though still I live in small bungalow and we unable to connect to the internet I rang several times with the same issue my neighbours have been having issue to connecting to WiFi
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Rob
(@robbiedyson) reported
from
Newcastle-under-Lyme District, England
@virginmedia is there any outage with the Staffordshire area ST5
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
@virginmedia do any of your technical support staff have the first clue what they’re on about?
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Mark ODonnell
(@TheLensman) reported
from
Newcastle-under-Lyme District, England
@virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
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Lady Gray
(@princessandtoad) reported
from
Newcastle-under-Lyme District, England
@StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frondulate
(@Frondulate1) reported
@virginmedia Intermittent? Nope. Unless that word has been redefined. It's just 100% down.
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RuleBreaker
(@StopLockdownNow) reported
@virginmedia Intermittent issues since yesterday with broadband as well as my mobile phone Internet, can't sign in my account can't call you as numbers are dead, had to rebook a crucial on line driving test for work because of it, do we know get compensation?
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Adrian Tweedie
(@ShadyAdy360) reported
@virginmedia Yeah I can't wait to leave tbh...speeds great when it's up but not worth the random outages constantly. Never had these issues with sky. Once our contracts up...ta ta 🫡
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Sandip Thapa
(@Fab_Teamz) reported
@virginmedia Hi my internet is still not working
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Autism, Twins & Us
(@AutismTwinsUs) reported
@virginmedia 2am back at 8:15am 1700: still down How long this time @virginmedia
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FsgOut
(@DDannQQ) reported
@virginmedia Pathetic put prices up for internet to be down all day
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MichaelH 🇺🇦
(@CynicalMikeH) reported
@virginmedia so, you've turned your website off again have you? Can't even check service status to report a connection problem. We need a price decrease for your poor service!
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Sophie
(@SophieSuter1) reported
@virginmedia I’m definitely switching worst company for broadband I’ve been with 😡😡
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Steph Briggs
(@StephBriggs8) reported
@virginmedia Would help if your website was working or when trying to phone it did more than say "we're busy" and end the call. Appalling service way below your normal standards
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It's JP Gallagher
(@itsjpgallagher) reported
@virginmedia What an absolute shower of crap your ‘service’ has turned to…