Virgin Media Outage Report in Acton, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Acton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Sandbach |
Total Blackout | |
| Sandbach |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Internet | |
| Winsford |
Wi-fi | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Lady Gray
(@princessandtoad) reported
from
Newcastle-under-Lyme District, England
@StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Connor / MN
(@CJMontford) reported
from
Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
@virginmedia do any of your technical support staff have the first clue what they’re on about?
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Rob
(@robbiedyson) reported
from
Newcastle-under-Lyme District, England
@virginmedia is there any outage with the Staffordshire area ST5
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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Mark ODonnell
(@TheLensman) reported
from
Newcastle-under-Lyme District, England
@virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
Er....@virginmedia it's not working!
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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Mark ODonnell
(@TheLensman) reported
from
Crewe, England
@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack W
(@Jack_Wharton02) reported
@virginmedia No I haven’t, but I have family in my area that have been having the same issues recently too. It always seems to be a lot worse at night
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Megabeth
(@BethanieStoker) reported
@virginmedia @IthicaHawk I smell BS a member of your team has ~now~ responded to our community thread saying IT IS an SNR problem. Contrary to what 5 members of poorly trained 2nd line support said on the phone yesterday over the course of 3 hours. So....where’s our engineer?
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Megabeth
(@BethanieStoker) reported
@virginmedia @IthicaHawk Today’s question is: is it more efficient to spend time getting VM to send an engineer out to fix a confirmed problem OR To move house completely so that they no longer have a monopoly over our broadband?
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Wendelabra 🍒 🟥 🏴
(@wendelabra) reported
@virginmedia It's not the cable as 2 of us in the same house are having the same issue.
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Tom
(@WestHighlandTom) reported
@JimBrowning11 @virginmedia @KolkataPolice This one might catch a lot of people out as Virginmedia use customer service centers in India as part of their business. Good shout Jim.
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Ace🥤
(@speeds_c) reported
Virgin Media Wi-Fi stinks so bad
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Jim QC
(@Jim_Watford) reported
@virginmedia Just had some scammers pretending to be you, they said there was a problem with the connection, they hung up when I asked for the last four digits of my account number, I don't know if you want to make customers aware of this. They called from 01916824332.
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Anna 🇪🇺
(@Dolidze_A) reported
@virginmedia Hi, thank you for your response. According to the link you sent me, there are no issues in our service area. But when I run checks, it says there are issues with our Hub / router. I’ve followed all the trouble-shooting steps, but still no solution...
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No
(@Ashley61107765) reported
@virginmedia wired connection was used and it was 500mbps download and 20-30mbps upload, but it goes off and on off and on and just doesn't work
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Danny Hearn
(@dannyhearn_me) reported
@virginmedia It’s now been returned to sender. My dads given up on virgin now. He spent alot of time struggling to fill in the website forms (I had a zoom screensaver to help). you need to look at the experience of new user sign-up for your service. It’s not simple and you’re losing customers