Virgin Media Outage Report in Acton, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Acton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Crewe and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Total Blackout | |
| Crewe |
Internet | |
| Whitchurch |
TV | |
| Crewe |
Internet | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Julie Leech
(@whipblue) reported
from
Newcastle-under-Lyme District, England
@virginmedia Hi they returned back to full service early this morning we have issue with the broadband though still I live in small bungalow and we unable to connect to the internet I rang several times with the same issue my neighbours have been having issue to connecting to WiFi
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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Richard Gannon
(@RichardGannon23) reported
from
Newcastle-under-Lyme District, England
@virginmedia my broadband and TV services seem to be down again since 5am
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Mark ODonnell
(@TheLensman) reported
from
Crewe, England
@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Mark ODonnell
(@TheLensman) reported
from
Newcastle-under-Lyme District, England
@virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong
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James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
@virginmedia do any of your technical support staff have the first clue what they’re on about?
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Connor / MN
(@CJMontford) reported
from
Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Lady Gray
(@princessandtoad) reported
from
Newcastle-under-Lyme District, England
@StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful
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Rob
(@robbiedyson) reported
from
Newcastle-under-Lyme District, England
@virginmedia is there any outage with the Staffordshire area ST5
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clare
(@Clareyb1402) reported
@virginmedia No I haven’t, I’m also still waiting on a response from your messaging service.
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Archie Clarke
(@awildclarke) reported
@virginmedia @virginhelp I will try texting. Its odd that I was phoned out the blue, told I've got no order now (despite having a contract!) and being transferred to a clueless sales person who couldnt help me at all and said to just "place a new order once the current tenants have left". Inconvenient!
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Steven Mckell!
(@stevenmckell) reported
@virginmedia I’ve tried to get through to talk to someone but it either cuts off after an hour hold or hangs up on me. My internet Wifi isn’t working! We can connect to the internet but it doesn’t work at all, if we plug a Ethernet cable in it works...help as this is frustrating
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Caitlyn
(@CLN0705) reported
Spent the last 2 days trying to contact @virginmedia about our internet. Goes off everyday and we have to restart it. I paid for better speeds and WiFi and I’m better off using my 4G on my phone 🤬 everything connected is so slow
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Melanie Gray
(@LittleMissGray) reported
@virginmedia Telling us you can’t get an engineer out to us until 29th January is unacceptable. We cannot work from home with no internet for the next 3 weeks. You broke this. You need to fix it.
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Matt Bennett
(@MattBennett93) reported
@virginmedia Nope, you still won't pick up the phone. Cancelling the direct debit means you won't get your increased price and seen as though I haven't been home in, nearly, 5 months and haven't used your service since then (whilst still paying you every month on time) I won't miss you.
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
@virginmedia I wouldn’t mind paying more if the service was outstanding but it’s not unfortunately
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#OnIt
(@OnIt05586108) reported
@virginmedia my virgin media is pixelating on most channels. If I disconnect-the splitter and put the cable straight into the box it works fine. I have bought another splitter but this still doesn’t solve the issue.
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Aidan Cooper
(@AidanCooperUK) reported
@virginmedia Just cancel my package, I texted the number on Friday and didn't get a response. Tried again yesterday, no response. You are saying you want me to do the same today? Based upon previous days, what do you think the likelihood of getting a response is?
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sabs
(@SabszSoundsz) reported
@virginmedia I’ve just bought your services and can’t quick install due to the wrong face plate on the wall. Was told when I signed up if this was a problem then you would get an engineer out to me in 1-2 days but have told me the 18th of jan?? my services have been activated but can’t use