Virgin Media outages and service status in Keele, England

Problems in the last 24 hours in Keele, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keele, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Keele, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Keele, England

Latest outage, problems and issue reports in Keele and nearby locations:

• 
  Andy (@AndyType2) reported 29 seconds ago from Newcastle-under-Lyme District, England

  @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

• 
  Andrew Dickerson (@andy_dickerson) reported 35 seconds ago from Stoke-on-Trent, England

  @virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.

• 
  Meyrick (@iMeyrick) reported 4 minutes ago from Stoke-on-Trent, England

  Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.

• 
  chas plummer (@chasplummer1) reported 4 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia 2 days intermittent internet service. Website not available to register complaints

• 
  Jacqui Riley (@cajriley51) reported 6 minutes ago from Stoke-on-Trent, England

  @virginmedia Sorry doesn't fix the problem

• 
  💻gremlins r us💻 (@PlumbousSkin) reported 6 minutes ago from Stoke-on-Trent, England

  @virginmedia I experience this problem all the time. Our phones dont connect, our internet randomly drops out, this isnt a new problem. Just a frustrating one. Everytime we 'monitor it for a week then check back' nothing is ever fixed. Its just a bad service in general.

• 
  Andy Welsh 🍕 (@imandywelsh) reported 9 minutes ago from Stoke-on-Trent, England

  @virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻

• 
  Ian Fraser (@IXL) reported 10 minutes ago from Keele, England

  Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 14 minutes ago from Stoke-on-Trent, England

  @virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!

• 
  Andy Picken (@andyvic7) reported 22 minutes ago from Stoke-on-Trent, England

  @virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!

• 
  Neil Barker (@NeilBarker72) reported 25 minutes ago from Stoke-on-Trent, England

  Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.

• 
  Rob (@robbiedyson) reported 28 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia is there any outage with the Staffordshire area ST5

• 
  Beth Emma (@beth_emma_) reported 31 minutes ago from Stoke-on-Trent, England

  This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬

• 
  sean cosgrove (@mymodlifecrisis) reported 31 minutes ago from Congleton, England

  @virginmedia I’ll cancel the contract and they will soon be on the phone with threats. Bring it on. I’m ready for you

• 
  Richard Gannon (@RichardGannon23) reported 44 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia my broadband and TV services seem to be down again since 5am

• 
  Santa Sime 🎅🏻🎄 (@FowldsSimon) reported 47 minutes ago from Stoke-on-Trent, England

  @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

• 
  Marc Almond (@marcalmond7) reported 48 minutes ago from Stoke-on-Trent, England

  @TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!

• 
  Meyrick (@iMeyrick) reported 52 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  Jacqui Riley (@cajriley51) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia Is anyone answering your phones???!!!!!!. I've been hanging on for 35 minutes. Disgusting customer service.

• 
  Matt Harrison (@paramattharri84) reported 60 minutes ago from Stoke-on-Trent, England

  @virginmedia No! I'm not a customer its @KezMH who you need to apologise to. Seemingly your lack of ability to even read this thread properly emphasises your lack of ability to provide acceptable customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Brown (@helen_brown65) reported 10 minutes ago

  @virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!

• 
  EternalJay (@TheEternalJay) reported 11 minutes ago

  @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

• 
  David Owens (@DavidOw38948049) reported 15 minutes ago

  @virginmedia Tried without anything in return All it asks for is your 9 digit number time and time again and your order number , or looking to join then repeats I am NOT a customer and do NOT want to join I want Virgin to remove your unused broadband box from outside of my home

• 
  Mark vix (@Vikk3rs146) reported 20 minutes ago

  @fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers

• 
  Steve Maslin (@SteveMaslinG) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.

• 
  Nolwazi Ncube, Ph.D. (@Nolwazi_Ncube) reported 23 minutes ago

  @virginmedia My WiFi is down too. It’s been hours. I need to teach online!

• 
  JR (@Dadyougeek) reported 24 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  Mark Ford (@Markford64LUFC) reported 24 minutes ago

  @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 25 minutes ago

  @virginmedia Checked everything still not working

• 
  Jx_THT (@JX_THT) reported 28 minutes ago

  @lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour