Virgin Media Outage Report in High Offley, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Offley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Offley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near High Offley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stafford, Stoke-on-Trent and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Internet | |
| Stafford |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stafford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near High Offley, England
Latest outage, problems and issue reports in High Offley and nearby locations:
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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#bandit4president
(@xTrustBandit) reported
from
Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Jinx_Cee) reported
@virginmedia @MoneyTelegraph how do I escalate a complaint. Cs is a waste of time phones about 20 times going round in circles. 8 weeks on and still paying for what I'm not getting. Emailed CEO and no answer... what do I do to get it fixed
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drg
(@dg_eram) reported
@virginmedia it's not just placing an order. We can't even cancel the account WE are the one paying for but well, if you can't do anything I suppose the option is to look for external help as it doesn't seems very legal thanks anyway, have a good day
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Sam Davies
(@SamAFCDavies) reported
@DannySaunders1 @ShaunsmithSKS @virginmedia Wish they’d fix mine instead of apologising and lying too me all day
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Neil Mc
(@G8merGuy) reported
@virginmedia It’s ok I’m leaving and a complaint is I. As I’m not happy I’m not getting g 5G and your putting price up also. I was told buy an agent I can’t get 5G on my sim only when I enquired recently so I was told a pack of lies. And is and iPhone so it should be supported device.
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NEW PSiMiTAR VIDEO DROPS MONDAY 👊🏼
(@DJLKP) reported
@AM76Design @virginmedia I run an Ethernet cable to stream and there's no issues... It's just bizarre
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Dan L
(@gindan82) reported
Excuse me, @virginmedia, I’ve no WiFi at home (or wife, for that matter, which is how my iPhone first autocorrected that)… and your fix estimate is 18:00?! How am I supposed to get any work done?!?!
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Colin Keogh
(@ColinKeogh5) reported
Crappy virgin media TV down again in South Dublin since 11pm last night as usual their useless support web page says there are no issues!!! Boils my blood anyone else in my boat?? #virginmedia
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keith birch
(@birchk79) reported
@virginmedia Would hate to your slower version then the fastest is p!ss poor
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musicalgoose
(@Musicalgoose71) reported
@preccyprescott @virginmedia Absolute joke mate. 65 quid for bb and basic TV. I am not expecting any type of apology so just going to cancel ASAP. Going down to see him tomorrow to sort it out. God knows how long he has been paying that
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Jenny howe
(@Jennyhowe0312) reported
@virginmedia I need help my wifi box constantly flashing green ?