Virgin Media outages and service status in High Offley, England

Problems in the last 24 hours in High Offley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Offley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near High Offley, England

The most recent Virgin Media outage reports came from the following cities: Telford, Stafford, and Stoke-on-Trent.

City	Problem Type	Report Time
Telford	Wi-fi	5 days ago
Stafford	Wi-fi	5 days ago
Stoke-on-Trent	Internet	6 days ago
Stoke-on-Trent	Internet	6 days ago
Stoke-on-Trent	Internet	6 days ago
Stoke-on-Trent	TV	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near High Offley, England

Latest outage, problems and issue reports in High Offley and nearby locations:

• 
  Matthew Hughes (@MattHugheslives) reported 1 minute ago from Stoke-on-Trent, England

  So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

• 
  Andy (@AndyType2) reported 4 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

• 
  turnerandhooch® (@Turnerandhooch) reported 8 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 11 minutes ago from Stoke-on-Trent, England

  @virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!

• 
  Kerry (@Kerry777) reported 13 minutes ago from Newport, England

  @virginmedia I give up! Time to look for another service provider who cares about their customers!

• 
  Ali 💛✨ (@IAmAliAddams) reported 14 minutes ago from Hadley, England

  @virginmedia your crappy service is down but yet you will not let me pay a bill early 😡

• 
  James Agg (@Jimmyboy35) reported 18 minutes ago from Telford and Wrekin, England

  @virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more

• 
  bazza baz (@demonbaz666) reported 21 minutes ago from Stoke-on-Trent, England

  No stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.

• 
  Julie Leech (@whipblue) reported 26 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Hi they returned back to full service early this morning we have issue with the broadband though still I live in small bungalow and we unable to connect to the internet I rang several times with the same issue my neighbours have been having issue to connecting to WiFi

• 
  StJohn (@stjohn121) reported 29 minutes ago from Stafford, England

  @virginmedia after reporting issues with my VM hub4 where the 5Ghz channel reverts to channel 108 it has come to my attention that this is being experienced by others. I’ve had to fact reset then manually change it to Ch40/48 then rename 2.4&5 so that my wife’s system can log 1/2

• 
  StJohn (@stjohn121) reported 29 minutes ago from Stafford, England

  @virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 32 minutes ago from Stoke-on-Trent, England

  Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

• 
  Hello Noto (@Hello_Noto07) reported 36 minutes ago from Oakengates, England

  @virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app

• 
  Lady Gray (@princessandtoad) reported 42 minutes ago from Newcastle-under-Lyme District, England

  @StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful

• 
  Will Hook (@williamtm) reported 43 minutes ago from Stafford, England

  @virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.

• 
  James Hope (@gingerjames1990) reported 46 minutes ago from Stoke-on-Trent, England

  @reddersmufc @Ofcom @virginmedia Virgin Media have gone down massively! The amount they charge doesn't represent the customer experience at all!

• 
  Meyrick (@iMeyrick) reported 49 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  James O'Hara (@jamesjohara) reported 50 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia do any of your technical support staff have the first clue what they’re on about?

• 
  Richy (@Rich_carless) reported 55 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  Matt Bennett (@MattBennett93) reported 56 minutes ago from Stoke-on-Trent, England

  @virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Phillips (@tiger20004) reported 7 minutes ago

  @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

• 
  COYS (@KAY7COYS) reported 8 minutes ago

  @virginmedia are the worst internet provider. Wouldn’t recommend at all.

• 
  UAVHive (@UAVHive) reported 8 minutes ago

  @Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.

• 
  Amy Heppingstall (@AmyHeppi) reported 8 minutes ago

  @quickmediauk I’ve had problems with virgin media WiFi for 6 months now and I can’t keep going like this I’m going to loose my job

• 
  Michael (@MICKLE_M) reported 9 minutes ago

  @virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please

• 
  Gregor McAbery (@GregorMcAbery) reported 10 minutes ago

  @rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.

• 
  jamie (@JMRGBY_) reported 11 minutes ago

  @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

• 
  David Cooper (@TeessideDCooper) reported 15 minutes ago

  @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

• 
  Rob Lawler (@RobLawler840229) reported 16 minutes ago

  @virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work

• 
  Dave (@DaveWW1877) reported 16 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager