Virgin Media Outage Report in High Offley, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Offley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Offley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near High Offley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Telford, Stoke-on-Trent, Newcastle under Lyme and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near High Offley, England
Latest outage, problems and issue reports in High Offley and nearby locations:
-
Alee
(@AleeOwnzz) reported
from
Stoke-on-Trent, England
@toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus
-
Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
-
Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
-
Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules
-
Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that
-
Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!
-
Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
-
Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer
-
j
(@jcanlas159) reported
from
Stafford, England
@virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors
-
David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
-
David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
-
Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
-
James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
Er....@virginmedia it's not working!
-
Mike Hillman
(@photo_bloke) reported
from
Stafford, England
And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
-
Gemma Brayne
(@Gemgwar) reported
from
Stafford, England
@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
-
Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August
-
Anthony Hibbs
(@HibbsA) reported
from
Newcastle-under-Lyme District, England
@Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁
-
Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay
-
bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
Internet is shit will be streaming sum time tonight fking virgin media r shit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick Porter
(@nick_porter) reported
Hello @virginmedia I've just upgraded to 1gig but the new hub 4 only gives about 250mbps over WiFi. And my 3rd party APs are slower than when on the hub 3 and M500 plan. I'm in cooling off period and I've spent 1hr20m on the phone to support tonight. Can I have a hub 5?
-
KD
(@Keduroda) reported
@virginmedia fix your ******* ****. Jesus Christ. What a time to have a outage
-
MLROs.com
(@MlrosCom) reported
@vmbusiness second total outage in two days. Three years of complaints ignored and automatically closed, DSAR requests ignored, teams meetings made with customer service but never attended by you.. Promises to resolve issues and revert to me NEVER fulfilled. Phones not answered
-
Stephen Pearce
(@stevipp3) reported
@virginmedia ….after 7 days there was nothing and the bill on my app was the same. A month later Virgin has added on another month’s charge despite telling me twice it was cancelled. Please resolve this ASAP. I was a loyal customer for decades and resent how I am now being treated.
-
Padma
(@PadmaKris) reported
@mc_chug #virginmedia serious issues, all upgrades and it gets worse!
-
Rob Troubadour
(@RobTroubadour) reported
Hey @virginmedia if you run the @premierinn WiFi may I just say it’s the most unreliable access ever, even the free option. Can’t even connect to stream, that’s £15 down the drain.
-
Goose
(@Angoose97) reported
@cloudyoshimoto @virginmedia Getting the same problem mate, getting a technician out tomorrow
-
Emma Rowan
(@EmmaLRowan) reported
Help! So I’ve moved into a new house. My internet is set up and working but when I go onto my TV and try to access my catch up channels it will only pick up BBC and ITV? Any ideas? I need channel 4?!! #Freeview #OnDemand #Channel4 @virginmedia
-
Ollie Bessell
(@olliebessell) reported
Imagine in 2022 your WiFi being that bad, you connect your work laptop to your phone because that gives you better internet connection then the @virginmedia WiFi router
-
fal
(@falstu) reported
@redwanshahid @virginmedia not in london but ni, it’s pretty **** here to