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Virgin Media outages and service status in High Offley, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around High Offley, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 11, 8:52 PM GMT+1.
  • 40% TV (40%)
  • 20% Internet (20%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in High Offley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Offley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near High Offley, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Telford, and Stafford.

CityProblem TypeReport Time
Stoke-on-Trent Wi-fi 2 days ago
Stoke-on-Trent TV 8 days ago
Stoke-on-Trent TV 8 days ago
Stoke-on-Trent Internet 13 days ago
Stoke-on-Trent Internet 14 days ago

Nearby cities with recent reports

Stoke-on-Trent

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near High Offley, England

Latest outage, problems and issue reports in High Offley and nearby locations:

  • stjohn121
    StJohn (@stjohn121) reported from Stafford, England

    @virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..

  • mrsclholdcroft
    Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?

  • Kate223110
    KateCap ❤️ (@Kate223110) reported from High Offley, England

    And the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke

  • Tao1358
    Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • Kerry777
    Kerry (@Kerry777) reported from Newport, England

    @virginmedia I give up! Time to look for another service provider who cares about their customers!

  • Rich_carless
    Richy (@Rich_carless) reported from Stoke-on-Trent, England

    Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

  • TheLensman
    Mark ODonnell (@TheLensman) reported from Newcastle-under-Lyme District, England

    @virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong

  • mysterybiscuit5
    Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • Rocketman_86
    Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England

    @virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them

  • LesleyA14768590
    Lesley Arnold (@LesleyA14768590) reported from Stoke-on-Trent, England

    Ok so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all

  • kalliewood1965
    Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?

  • demonbaz666
    bazza baz (@demonbaz666) reported from Stoke-on-Trent, England

    No stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.

  • Hello_Noto07
    Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service

  • Hello_Noto07
    Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

  • YasminMHx
    Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃

  • mbally91
    Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • _jwynny
    James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • sh33ran7
    Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • williamtm
    Will Hook (@williamtm) reported from Stafford, England

    @virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.

  • iMeyrick
    Meyrick (@iMeyrick) reported from Stoke-on-Trent, England

    @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @ldp17470 Not a virgin issue perform a full power cycle by holding the front power button for 10 seconds, unplugging the power cable for 30–60 seconds, then plugging it back in.

  • ruthmpayne
    Ruth Payne (@ruthmpayne) reported

    @virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous

  • adrum1983
    Alistair Drummond (@adrum1983) reported

    @misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!

  • Degenofolympus
    Rxssa (@Degenofolympus) reported

    @VirginMediaNews The Carbon tax doesn’t come in until October anyway! Jesus Christ virgin media is as bad as RTE

  • DiabloDame1
    IrishWill (@DiabloDame1) reported

    @virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?

  • JJRussell95
    Joshy R 🌒 (@JJRussell95) reported

    @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

  • scottowen81
    Scott (@scottowen81) reported

    @sharonmariahall @virginmedia Never had an issue with them

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • TelfordMemories
    Marcus Keane (@TelfordMemories) reported

    Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

  • formerprisoner_
    Reformed Prisoner (@formerprisoner_) reported

    @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.