Virgin Media

Virgin Media Outage Report in Oakengates, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oakengates, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oakengates, Telford and Wrekin, England 08/10/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oakengates, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford and Ryton.

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City Problem Type Report Time
United KingdomTelford E-mail
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomRyton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Oakengates, England

Latest outage, problems and issue reports in Oakengates and nearby locations:

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

  • Appolotech Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

  • DanBennett Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, England

    Cannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.

  • andrewanthony83 Andrew Anthony (@andrewanthony83) reported from Codsall, England

    @SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC

  • pete62jackson Pete Jackson (@pete62jackson) reported from Lawley Bank, England

    @danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Wheaton Aston, England

    @Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much

  • sonofshane tony williams (@sonofshane) reported from Wellington, England

    @alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...

  • DanBennett Dan Bennett 🇪🇺 (@DanBennett) reported from Oakengates, England

    @Justcallmelewis @virginmedia Don't get me started on its shit WiFi signal.

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

  • prasy3k Prasant Bakarania (@prasy3k) reported from Madeley, England

    @virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

  • Appolotech Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving

  • kalliewood1965 Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!

  • DickyDodd Dicky Dodd (@DickyDodd) reported from Trysull, England

    @virginmedia media retentions and I got cut off and no call back. Ambismal customer service.

  • JTaylor69 Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

  • ces12fielder Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England

    @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Shifnal, England

    @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JSB_442 JB (@JSB_442) reported

    @virginmedia why is the app not working been down all day sort it out 😡

  • samuelgd54 Samuel GD. (@samuelgd54) reported

    @virginmedia the service in my area has been terrible recently. Constant drop outs and terribly unstable. Done everything your site suggests but nothing seems to work. Please advise.

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment

  • AshleyLake ‏ً (@AshleyLake) reported

    @virginmedia I need help with a work related problem asap

  • LeighEmm1 Louise (@LeighEmm1) reported

    @virginmedia If everyone read their emails about outage then they shouldn't moan, another outage Tuesday 7th Dec, let's see how many people moan again.

  • ashstanfield Ashleigh McClean (@ashstanfield) reported

    @AdamDicken3 @virginmedia Still nothing, 3 calls, 3 different answers and we got a text to say it should all be good to go. Still not working over 24 hours later now

  • MattOfHulleys Matthew (@MattOfHulleys) reported

    @virginmedia do you ignore your customers deliberately? Because the longer being ignored the more I'm wanting to cancel my contract!!!!!!

  • GemmaGx Gemma Gillespie (@GemmaGx) reported

    @virginmedia TV still not working and hasn't been since 29/11 07:50am..when will this be fixed?! No doubt will be expecting us to pay the full bill yet can't even watch TV! Not getting any answers except reboot..do this and still doesn't work!

  • roflheheh rip yung bruh :( (@roflheheh) reported

    @virginmedia broadband has been down for at least 3 hours now, location is Stourbridge

  • SarahLisaP Sarah (@SarahLisaP) reported

    @virginmedia everything restored but still getting the error 602 on demand! It works for a while then gives up. Can we ever watch anything without a problem!