Virgin Media outages and service status in Oakengates, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oakengates, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Jun 8, 3:25 PM GMT+1.
- Wi-fi (75%)
- Internet (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakengates, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oakengates, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
Internet | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oakengates, England
Latest outage, problems and issue reports in Oakengates and nearby locations:
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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shaun Simpson (@shaunsimpson72) reported from Hadley, England@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
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Dave Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Stephen Luckett (@Steveluckett) reported from Codsall, England@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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KateCap ❤️ (@Kate223110) reported from High Offley, EnglandAnd the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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James (@_jwynny) reported from Newport, EnglandVirgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Dan Bennett (@DanBennett) reported from Madeley, EnglandThank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Brady (@G1Brady) reported from Perton, England@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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Rinkku (@Rinkku_) reported from Madeley, England@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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Chris Smith (@ChrisMDSmith79) reported from Hadley, England@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Andrew Anthony (@andrewanthony83) reported from Codsall, England@SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC
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Kallie (@kalliewood1965) reported from Wellington, England@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Walker (@GarryWalker) reportedToday I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.
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Charmaine Rome (@eightieschick72) reported@virginmedia Sorted out. But it would have been nice if your customer service had checked outages first before spending an hour taking me through things that clearly wouldn’t have worked because an engineer had chopped through a live “in the area” and the whole area was down!
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Rosie (@RosieLastOf6) reported@virginmedia I’ve had to get my neighbour in to check everything for me, I have mobility issues. Seems to be ok now.
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LP (@____LP____) reportedInternet down all da long. Googled @virginmedia to check the status of internet in my area. The AI answer took me directly to a page that said I've missed a payment with a button to pay. Might want to do something about that, Virgin...
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Moo (@jazzioooo) reported@virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!
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South Coast Commuter (@CS_Hants) reportedSo then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?
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Ed61 (@Ed6114) reported@virginmedia and now the screen has locked up and won’t do anything. I want to cancel my contract and go to SKY, but also want to speak to a person in the UK while doing so, no disrespect to anywhere else
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Macca (@MaccaRuss) reported@DAZNBoxing @virginmedia Black screen for a paid event is piss poor. It’s the same every single time
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Hind (@Han__1D) reported@virginmedia is there an outage in NE1?
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tonyl (@cardiffian64) reported@virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider