Virgin Media Outage Report in Oakengates, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakengates, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Oakengates, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford, Shifnal and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Total Blackout | |
| Telford |
Internet | |
| Telford |
Wi-fi | |
| Telford |
Wi-fi | |
| Shifnal |
Wi-fi | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oakengates, England
Latest outage, problems and issue reports in Oakengates and nearby locations:
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Dan Bennett
(@DanBennett) reported
from
Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia You'e been closing tickets each day at 6pm for the last 2 months and hoping we'd all go away. Service status says there is no issue when the upload speed is less than 1mb (paying for 10mb) #losingmyvirginit @Ofcom I'm not the only 1 having issues, KT6 and KT7 areas are too!
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richard riding
(@richridin) reported
@virginmedia Not great .. it was awful on Saturday and a little better Sunday.. Apparently next door had similar problems..RR
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Prunella
(@PrunellaLeBon) reported
@virginmedia Still terrible. It's been terrible all year. I want to speak to someone to rectify this.
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Sue Homeyard
(@SueHomeyard) reported
@virginmedia It’s back on now. Had same problem as January, Hub working ok but no internet from outside. Honestly, I went through all through all the troubleshooting steps at least 6 times. It was no help and never got me to the point of being able to report it, just looped back on itself.
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zzzzz
(@bakewellll) reported
. @virginmedia hi I've been overcharged on my bill and I've called up and emailed and still received no help
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Duncan
(@DuncanHarrop) reported
@virginmedia Hello NL, thanks for the tweet. Unfortunately I still have absolutely no internet. My neighbours in the flat below have internet so I think it maybe with a problem with the wiring outside the flat as it looks damaged.
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Christine Jackson 🔶
(@christinearund1) reported
@virginmedia Many fix dates have passed..... and yet this morning same problem. When will the issue in our area, impacting so many local residents, be resolved properly?
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tan97
(@twiceasnice97) reported
@nwl88444048 @paulgur @lisabu1980 When you say irish media can you be more precise? Is the examiner rte newstalk the Irish times virgin media , independant group and so on all the same thing For context I have serious issues with the term msm as if it is a group with a single editorial line.
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Rachel
(@racheljryan) reported
@virginmedia Nothing currently, and running a test shows nothing as it is working at present. But there clearly is an issue as I keep having to restart. The arrow on the Hub goes green, and is only fixed by turning on and off. Which works for a few hours till it does it again.
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Andy Potter
(@ruprect01) reported
@virginmedia I called Friday afternoon, I was hanging on for 1hr and 20 minutes and got cut off , I rang Saturday Morning to cancel all services and spoke to a lady called Jenny who was fantastic hopefully got everything sorted, she totally owned the problem