Virgin Media Outage Report in Oakengates, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakengates, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 04: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oakengates, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Newport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakengates, England
Latest outage, problems and issue reports in Oakengates and nearby locations:
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Dan Bennett
(@DanBennett) reported
from
Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Windsor 🇬🇧
(@NancyWindsorUK) reported
@virginmedia is internet down in the Derby area?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke
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celeste
(@hyeongjunpolice) reported
I DONT WANNA PLAY ANYMORE 😭😭😭😭😭😭😭😭😭😭😭😭 IM LITREALLY STARTED TO ENJOY GENSHIN AND THIS **** HAPPENS VIRGIN MEDIA YOU ARE SO ******* BULLSHIT
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Sophie WR
(@SophWarrenReece) reported
@virginmedia Internet cuts out 20-30 times per day. Call pretty much every day. No known service issues in the area. This has been going on for months. Absolutely diabolical service.
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Mark
(@fordyfordyfordy) reported
@virginmedia constantly getting code 603 when trying to watch catch up on all4 tv!!! 2nd night in a row with this issue!!
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✨princess jayne ✨
(@dad_ayy) reported
@virginmedia is there a way i can live chat with an agent from virgin media? being having issues for over a week WIRED connection.
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J-Rod
(@Joey316064) reported
@virginmedia as per usual the internet is down. #StayConnected if you can actually get any internet.
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Bespoke Creative Designs
(@Bespoke_CD) reported
@virginmedia How do you expect people to work from home and complete degrees when your internet service can't even load a web page. @CityFibre you did work outside my house months ago, when you going to provide the packages you advertised ... Sick to death of companies!
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L0ND0N89
(@SamLndn) reported
@virginmedia you lot need to get a grip. Signed a new contract and had nothing but issues since. Wi-Fi box if horrendous, net keeps dropping out, you put the price up a week after i signed on. I'll be cancelling and going back to BT at this rate.
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Muuuuumy to Zac & Eilz 🏴🐒🦄
(@gryffenstrong) reported
.@virginmedia @CPaulstrong Experiencing severe lag and loss of service in Glasgow- test runs fine and usual suggestions don't help. Is there an issue in G53 area?