Virgin Media

Virgin Media Outage Report in Oakengates, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oakengates, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oakengates, Telford and Wrekin, England 05/30/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oakengates, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford.

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City Problem Type Report Time
United KingdomTelford E-mail
United KingdomTelford Phone
United KingdomTelford TV
United KingdomTelford Wi-fi
United KingdomTelford Internet
United KingdomTelford Internet

Community Discussion

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Virgin Media Issues Reports Near Oakengates, England

Latest outage, problems and issue reports in Oakengates and nearby locations:

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • JTaylor69 Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • ces12fielder Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England

    @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

  • Appolotech Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Wheaton Aston, England

    @Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

  • Appolotech Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Shifnal, England

    @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much

  • pete62jackson Pete Jackson (@pete62jackson) reported from Lawley Bank, England

    @danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin

  • kalliewood1965 Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jhodson1990 Jason Hodson (@jhodson1990) reported

    @virginmedia i'd like to pay a little more on my bill to help out people who are struggling to pay for theirs. Is this a thing?

  • patsyduffers patsy 🤌 (@patsyduffers) reported

    @virginmedia @Blair i hope you didnt help him.

  • mwmoran_ MW Moran (@mwmoran_) reported

    Anyone there, @virginmedia? Your customer service contact number is a joke - on hold for hours. I need your help now!!

  • DaveGildea94 Dave Gildea (@DaveGildea94) reported

    @virginmedia I was offered a package for £42 per month for 18 months however when I get my contract the next day it rises to £96 after May this year Disgusting customer service and now I’ve sat on web chat for 2 hours and you haven’t even connected me to an agent. Disgraceful.

  • ceffceff75 Ceff (@ceffceff75) reported

    @virginmedia I end up going round in circles. Seriously there are 4 people in the same block all with the same issue. Please help ! Kidd to educate. Work to do from home. Not good enough.

  • conorbarbour conor barbour (@conorbarbour) reported

    @virginmedia Last week and they didn't advice anything but troubleshooting that I've been through already about 20 times the problem is of virgins end and its over utilisation

  • George6388 George (@George6388) reported

    Another day with awful WiFi from @virginmedia

  • ThomasL13815193 Thomas Lowe (@ThomasL13815193) reported

    @virginmedia So they can put me on hold for an hour and then hang up... **** off

  • mrsrats26 hrats (@mrsrats26) reported from Edinburgh, Scotland

    @virginmedia I am very disappointed .I have just been on hold for 45mins to find out no can’t help . No explanation no options . Just no !!! Very unhappy soon to be ex customer .

  • _chrishughes_ Chris Hughes (@_chrishughes_) reported

    @virginmedia No, no known issues.