Virgin Media outages and service status in Oakengates, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oakengates, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Aug 15, 3:04 PM GMT+1.
- TV (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakengates, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oakengates, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
TV | 9 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oakengates, England
Latest outage, problems and issue reports in Oakengates and nearby locations:
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John Sanders (@ObsessiveJohn) reported from Wheaton Aston, England@Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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James Agg (@Jimmyboy35) reported from Telford and Wrekin, England@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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G (@GOROBERT1987) reported from Oakengates, England@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Had to reset box again when I got home, this isn’t good service
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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Pete Jackson (@pete62jackson) reported from Lawley Bank, England@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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Jord (@J8rde) reported from Wellington, England@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
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Markav🦁 (@MarkavParry) reported from Madeley, England@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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Dave Stone (@Appolotech) reported from Telford and Wrekin, England@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
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Stephen Luckett (@Steveluckett) reported from Codsall, England@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Rinkku (@Rinkku_) reported from Madeley, England@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandOn my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service
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Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandAnother letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Robin (@Tao1358) reported from Wellington, England@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen Peters (@kathleenp442) reported@virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!
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Kathy Miller (@KathyMi25429227) reportedYou say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia
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Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
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Shaun Harding 𓅪 (@Sbaggieboy60) reported@virginmedia @cmwba will taking a closer look at my account fix the problem? What will you be looking at closely?
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PD1882 (@PD1_8_8_2) reported@virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.
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Chris Long (@afcwomblelong) reported@virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.
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Jess Stocks (@jrstocks89) reported@virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix
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tracey johnson (@traceyjohnson44) reported@virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.
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Kathy Miller (@KathyMi25429227) reported@virginmedia I am NOT setting up a passcode. I ought to be able to SPEAK HUMAN TO A HUMAN. I gave spent an hour amd finally spoke to someone but am still complaining to Ofcom 4 a variety of reasons about appalling customer service
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.