Virgin Media Outage Report in Oakengates, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakengates, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Oakengates, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Total Blackout | |
| Telford |
Phone | |
| Telford |
TV | |
| Telford |
Wi-fi | |
| Telford |
Internet | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakengates, England
Latest outage, problems and issue reports in Oakengates and nearby locations:
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
-
Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
-
Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
-
Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
-
James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
-
Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
-
Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
-
Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
-
Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
-
Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
-
Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
-
Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
amanda mclean
(@amandam31665930) reported
@virginmedia Yes. Supposedly a manager is going to call me within 24hrs but if you can help that would be great!
-
Abby Drummond
(@Theadorablesmum) reported
@virginmedia Hi. I’ve had no problems with any other recordings, the episodes have just been loaded in the incorrect order. Even if I go to watch it on Sky Witness On Demand through my Virgin Media box, S6 Ep2, it’s still playing the incorrect episode which I think is actually Ep3.
-
The Interpretation
(@TheInterpretat2) reported
@virginmedia The WiFi is working fine with an ether net cable. However, the WiFi will randomly drop off whichever device it pleases and sometimes still be working with others. Is this potentially an external issue?
-
Mr.Redfern 🏴 🇺🇦 ₿
(@MrRedfernGT) reported
@virginmedia ...from the UK. It is impossible to have this resolved through your normal call channels. Absolutely disgusting how long this has been going on for and still no way forward. Complaint closed, work explained on complaint call not done, being charged for service I did not request..
-
Guy Mutton
(@guymutton) reported
I’ve never known it to be so difficult to contact @virginmedia All I’m trying to do is organise delivery of a new TV Box.
-
Cristian Dudca
(@CristianDudca) reported
@virginmedia So I'm in a shared house and bills are managed by the agency. Don't really know the account holder name so can't check it properly but only by the postcode it shows that there are no problems. It's been more than a day already that we don't have broadband. Agency is slow to reply
-
Andrea
(@Andrea31167657) reported
@virginmedia I've tried using 3 different browsers, 4 different devices. Clearly it doesn't seem to be my issue... All of my details are also correct before you blame that too 🙄
-
Andrea
(@Andrea31167657) reported
@virginmedia FINALLY got on your site... So there is a fault with our broadband... Register here for compensation... Surprise surprise... The link doesn't work 🙄
-
Clarky
(@ClarkySpurs) reported
@virginmedia Hello - can you can confirm if there are any broadband issues in our area, please? We’ve lost connection about half hour ago.
-
Ca Rolay
(@cmgireland) reported
@VirginMediaIE is there a problem with the Virgin Media Anywhere app? It hasn’t been working properly for 24 hours. Have updated and logged back in