Virgin Media outages and service status in Oakengates, England

Problems in the last 24 hours in Oakengates, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oakengates, England

The most recent Virgin Media outage reports came from the following cities: Telford.

City	Problem Type	Report Time
Telford	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oakengates, England

Latest outage, problems and issue reports in Oakengates and nearby locations:

• 
  Yasmin 🍹 (@YasminMHx) reported 2 minutes ago from Oakengates, England

  @virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃

• 
  Brady (@G1Brady) reported 3 minutes ago from Perton, England

  @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

• 
  James Agg (@Jimmyboy35) reported 5 minutes ago from Telford and Wrekin, England

  @virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more

• 
  John Gallagher (@rexham) reported 9 minutes ago from Telford and Wrekin, England

  @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

• 
  Kerry (@Kerry777) reported 10 minutes ago from Newport, England

  @virginmedia I give up! Time to look for another service provider who cares about their customers!

• 
  Hello Noto (@Hello_Noto07) reported 18 minutes ago from Oakengates, England

  @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

• 
  James Rogers (@JWRogers82) reported 18 minutes ago from Perton, England

  @virginmedia trying to get in contact with customer service about renewing my account

• 
  Robin (@Tao1358) reported 18 minutes ago from Wellington, England

  @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

• 
  Chris Smith (@ChrisMDSmith79) reported 34 minutes ago from Hadley, England

  @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

• 
  Lisa Vincent (@LisaVin74208006) reported 36 minutes ago from Madeley, England

  @virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!

• 
  Lisa Vincent (@LisaVin74208006) reported 36 minutes ago from Madeley, England

  @virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.

• 
  tony williams (@sonofshane) reported 47 minutes ago from Wellington, England

  @alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...

• 
  BurriJo (@BurriJoD) reported 47 minutes ago from Wellington, England

  Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.

• 
  Dicky Dodd (@DickyDodd) reported 48 minutes ago from Trysull, England

  @virginmedia media retentions and I got cut off and no call back. Ambismal customer service.

• 
  John Sanders  (@ObsessiveJohn) reported 50 minutes ago from Shifnal, England

  @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

• 
  Becky Weaver (@beckywvr_) reported 50 minutes ago from Albrighton, England

  @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

• 
  Hello Noto (@Hello_Noto07) reported 55 minutes ago from Oakengates, England

  @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

• 
  BurriJo (@BurriJoD) reported 56 minutes ago from Wellington, England

  Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

• 
  Stephen Luckett (@Steveluckett) reported 59 minutes ago from Codsall, England

  @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

• 
  Stephen Luckett (@Steveluckett) reported 59 minutes ago from Codsall, England

  @BeefGolf @virginmedia @MartinSLewis They are awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@xTHEDROIDx) reported 6 minutes ago

  @virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.

• 
  Kirsty ✨ (@Kirsty__x3) reported 6 minutes ago

  Is @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox

• 
  jamie (@JMRGBY_) reported 9 minutes ago

  @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

• 
  Carole ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🙏 (@carole_awebb) reported 10 minutes ago

  @virginmedia Is there a customer services number I can call please?

• 
  Vicky Leigh (@vickiferris) reported 14 minutes ago

  Spoke to customer service on Thursday she said new box should arrive soon and the pre-paid envelop is on the way. Success finally... oh no. Pre-paid envelop still not arrived and no sign of box, should be with yodel by now and nothing (8) @virginmedia

• 
  Phil NSNO (@Mccartney2Phil) reported 17 minutes ago

  @virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?

• 
  fabian shallow (@phebes36) reported 24 minutes ago

  @virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.

• 
  Richard Susskind (@richardsusskind) reported 24 minutes ago

  Anyone got any advice on how to get @virginmedia to help solve a problem? My WiFi and TV have not been working since Thursday and I am told the outage in the area may not be fixed until Tuesday. Hard to accept.

• 
  Jade Fairclough (@_jadebrady) reported 25 minutes ago

  @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

• 
  Celtic Steph (@Celtic_steph67) reported 25 minutes ago

  @virginmedia have got to be the worst company on planet earth for customer service. You are just absolutely clueless and the left hand has absolutely no idea what the right hand is doing. Embarrassing. TV and Broadband on and off for over a week now. 🤡🤡🤡🤡