Virgin Media

Virgin Media Outage Report in Oakengates, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oakengates, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oakengates, Telford and Wrekin, England 04/16/2025 04:50

April 16: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oakengates, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford and Ryton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Wi-fi
United KingdomTelford TV
United KingdomTelford Internet
United KingdomTelford Phone
United KingdomTelford TV
United KingdomTelford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oakengates, England

Latest outage, problems and issue reports in Oakengates and nearby locations:

  • J8rde Jord (@J8rde) reported from Wellington, England

    @virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .

  • sengupta_monish monish sengupta (@sengupta_monish) reported from Telford and Wrekin, England

    Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.

  • GOROBERT1987 G (@GOROBERT1987) reported from Oakengates, England

    @virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • Ed_Pritch91 Ed (@Ed_Pritch91) reported from Telford and Wrekin, England

    @mitchec1 @SkyUK @virginmedia Bad move.

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.

  • MarkavParry Markav🦁 (@MarkavParry) reported from Madeley, England

    @virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia broadband is down in WV6 can you confirm this please

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia trying to get in contact with customer service about renewing my account

  • kalliewood1965 Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?

  • J8rde Jord (@J8rde) reported from Wellington, England

    @virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app

  • donnamariepage donna marie page (@donnamariepage) reported from Hadley, England

    @virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Had to reset box again when I got home, this isn’t good service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kazalise_TTV Kazalise (@Kazalise_TTV) reported

    @virginmedia This is getting silly now, still no WIFI, not to mention for months now the service has been getting worse, yet the prices have risen. Time to look elsewhere for internet providers?

  • DA7Guy46 Dean 🏳‍🌈🏳‍🌈 (@DA7Guy46) reported

    @virginmedia @Jaym7t5 You havent as it is still down!! Sort it out! We pay enough and we get a crap service

  • okyesmate Ok (@okyesmate) reported

    @virginmedia It's still occurring now. Some websites avaliable and others not at all. This has been going on for over 12 hours for the ENTIRE UK, this is pathetic service, and we get nothing but a copy-pasted response

  • pbroadhead68 paul Broadhead (@pbroadhead68) reported

    @virginmedia Down again

  • stemo8888 stemo (@stemo8888) reported

    @virginmedia The internet is down again!!!!!

  • indakasa Ravona (@indakasa) reported

    Disgusting outage today I will be phoning and coming out of contract if I can absolutely horrendous when supposed to work from home now my wage is affected #virginmedia

  • AshPal20 Ash Pal (@AshPal20) reported

    @virginmedia It’s down again!! The only thing consistent with Virginmedia is increasing the prices!

  • ColonelKickas ColonelKickass (@ColonelKickas) reported

    @virginmedia down again!!!🤬

  • lukerutherford2 luke rutherford (@lukerutherford2) reported

    Down again? Wtf @virginmedia

  • HazanJJ JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me