Virgin Media Outage Report in Oakengates, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakengates, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Oakengates, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Ryton |
Wi-fi | |
| Ryton |
||
| Telford |
TV | |
| Telford |
Phone | |
| Telford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakengates, England
Latest outage, problems and issue reports in Oakengates and nearby locations:
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto_GE
(@Chavapa_99) reported
@virginmedia How is it that virgin keeps going down in southwest London , it happened once or twice a month and nothing is being done to sort it out. I work from home and you can see how stressful it is telling my boss eveytime my Internet is Down. Fixed the damn line or am out
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Out of Hours Pest Control
(@OutofHoursPest3) reported
@virginmedialife @VirginMediaCorp never trust, o2 you must be mad to put your name to the virgin media group. 11/01/22 report loss of all services, tech said 80m of cable need to be replaced. Still today the job hasn’t be given to anyone. C160122201 17/1/21 C2102221472 21/02/21
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Snezhana
(@Snezhan14508831) reported
@virginmedia You don't understand that I can't contact anyone! I do not have a Virgin line, if someone does not try to help me and fix the problem, although I have been your client for many years, I will replace you with another
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A
(@aharc1989) reported
@virginmedia Tried to forward us to gadget squad to charge us to resolve issues ( which is even more frustrating) as they were adamant no issues with the hub unit.. trouble connecting printer .. now my laptop connects but doesn't receive Internet data. Other then that no real desire to help
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Out of Hours Pest Control
(@OutofHoursPest3) reported
@VirginMedia_TV @VirginMediaCorp never trust, o2 you must be mad to put your name to the virgin media group. 11/01/22 report loss of all services, tech said 80m of cable need to be replaced. Still today the job hasn’t be given to anyone. C160122201 17/1/21 C2102221472 21/02/21
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia There's no problems in the area but I keep seeing my signal dropping and there isn't anything wrong with my router either.
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DustanSteer
(@DustanSteer) reported
@virginmedia I’ve had no broadband for two days now - apparently you’ve known what the issue is now since Sunday night but still not resolved. Can’t get hold of anyone to give me any update that it will be fixed other than ‘tomorrow at 9am’
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paul sissons
(@paulsissons) reported
@virginmedia i upgraded to m200 but i was also sent a tv box out ive spok to 2 different people on the last 2 sundays to remove tv and upgrade broadband to 350m for 39 a month but it never changes
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Veronica Ní Strathin
(@Veronica_Strain) reported
@ecojaney @VirginMoney @AskVirginMoney Seems Virgin Money is up there with Virgin Media for quality of customer care and delivery. Awful company.
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Amao Abdulquadri Adeyemi
(@AbdulquadriAmao) reported
@virginmedia @ChrisWa68636011 Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations, hacks and locked account.