Virgin Media Outage Report in Codsall, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Codsall, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Oldbury, Dudley, Telford, Walsall, Brierley Hill, Stourbridge, Kingswinford, Halesowen, Burntwood, Bilston and Norton Canes.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codsall, England
Latest outage, problems and issue reports in Codsall and nearby locations:
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia The worst customer service in History gotta be seen to be believed
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good
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WalsallMatt #76TottersLane
(@walsallmatt) reported
from
Walsall Wood, England
DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And @virginmedia want me to pay if I decide instead of the uncertainty i want to cancel it and get someone like @SkyUK or @BT installed that can actually provide the service you pay them for
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Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh
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I.Am.Chris.Imms
(@ChrisImms) reported
from
West Bromwich, England
@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
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Vicky Bloor
(@VickyBloor2) reported
from
Walsall Wood, England
@virginmedia any updates on internet connection in the Midlands 5 hours down now 😡
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Mark
(@mraymond68) reported
from
West Bromwich, England
@virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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Jennie O
(@cybilrat) reported
from
Wolverhampton, England
In these times where working at home essential @virginmedia one week before anyone can fix my internet which was fine before your maintenance
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
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EA
(@K45TRO) reported
from
Birmingham, England
@virginmedia why is your broadband so awful?
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
This is the exact reason I use the web chat!! To ensure conversation is saved on screenshots! So far today @virginmedia have been completely useless! Want me to pay for a service I'm not getting and they dont know when I will be able to get again
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And they expect me to be happy to wait until the 5th of december now? While still paying full price forbabaervice I cant use because they messed up @virginmedia seriously wtf!!
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Richard
(@TheRamblingElf) reported
from
Birmingham, England
@AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.
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Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LordMoshii
(@LordMoshii) reported
@virginmedia I saw no time for the fix.
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Morgan Carstairs
(@MORGANCARSTAIRS) reported
@hazyglazey17 @virginmedia I'm trying to work from home too, we're paying for this service, it's not as if it's free!
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LSP
(@_LSPx) reported
@virginmedia The first member I spoke to had no interest in helping and they were on the retentions team. I told her I’d call back as she wasn’t willing to help and she said it was fine (great response) then I couldn’t get back through and was told to ring today. 2 hours on the phone in total
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Rachel Xavier
(@rachelsxavier1) reported
Why would @virginmedia choose to do maintenance work on their network, during the day, when so many people now work from home?
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Jessica O’Reilly
(@LadsJess) reported
@virginmedia I have called that number, again, several times, only to get the automated message saying “Sorry you’re still having intermittent problems…We’ve already text you a help link”. Said links are then either dead or just show the same message as the previous picture! 🤯🤯🤯
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Gaynor Chart
(@Cj_dex_ramona) reported
@virginmedia The estimated fix date keeps moving! This has been going on since December 2020. Every month the fix date gets pushed yet I’m expected to pay more money! I’m an NHS worker, working from home and currently connected to my phone hotspot as yet again, the internet has dropped out!
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John17
(@Yonzinho06) reported
@virginmedia Do you honestly think I've not done all of the above? All your app does is tell me there's a problem and it won't be fixes until 6-7 hours later! Joke
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Dr. Ray Campbell
(@RayCampbell19) reported
@virginmedia That says there are no issues in my area and yet I can't see any neighbouring hubs either. I've unplugged and replugged the hub back in, and all the cables are connected properly. Why can't I speak to anyone in your faults dept?
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cTc_gyzoman #BLM
(@gyzoman) reported
@virginmedia Im wired and I have had connection issues where it will run very slow and it will just cut off randomly, this is happening to my family aswell! It doesn't help as some of us work from home and this is what we get when we were promised better!
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McBride
(@temporalfear) reported
@virginmedia It tells me that there is an issue but doesn’t tell me when it’ll be fixed. Why does the web service not provide the same info as the phone service? Surely you’d update one with the other?