Virgin Media Outage Report in Codsall, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Codsall, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Telford, Wolverhampton, Ryton, Brierley Hill, Dudley, Walsall, Cannock, West Bromwich, Smethwick, Oldbury, Kingswinford and Shifnal.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Stourbridge |
Internet | |
| Birmingham |
TV | |
| Telford |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codsall, England
Latest outage, problems and issue reports in Codsall and nearby locations:
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.
-
Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
@virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,
-
Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
@virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.
-
Dan Bennett 🇪🇺
(@DanBennett) reported
from
Oakengates, England
@Justcallmelewis @virginmedia Don't get me started on its shit WiFi signal.
-
Dan Bennett 🇪🇺
(@DanBennett) reported
from
Oakengates, England
Cannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.
-
Daniel Sturley
(@ikonic_exposure) reported
from
Birmingham, England
@virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}
-
Paul Jenkins
(@xpjxuk) reported
from
Walsall Wood, England
@virginmedia been hounded with call for 2 weeks finally answer to be offered disgusting customer service and when I ask about the offer on the Martin Lewis website told can’t have it please call me or I will be leaving and going to sky
-
Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
@virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!
-
Simon Pugh
(@simonpunch) reported
from
Wolverhampton, England
@virginmedia just had the call ended by your overseas call centre not the greatest service in the world!!
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)
-
Kerri
(@WestonKerri) reported
from
Birmingham, England
@virginmedia absolute joke !! worst customer service provided ! #whybother
-
jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Johnson
(@paulhsj) reported
@virginmedia I was supposed to have had a call back at 9pm but didn’t get one. And we’re now being told that you have IT issues and we’ll have to wait 5 days for it to be repaired??
-
Lynne Pattison
(@lynnepattison) reported
@virginmedia I don't think we are going to get the link to work. I have restarted everything this morning, and things appear to be working, but one of the people I spoke to yesterday told me to reset the router, and now my network name has gone. Do I need to log in with the details from the
-
Duke Of Anti-Growth Coalition
(@DukeOfHavoc) reported
@fxylxy Sorry, but I think it's likely you aren't getting your voucher. Community installed last week, went down after a day, took 5 days to fix, back down and told another 5 days. I'm cancelling. Far worse than Virgin media.
-
MacBeth
(@mc_guinness4) reported
@virginmedia don’t ask this company for any help with late payments and help if you’re struggling financially. Because they won’t help
-
ollygator smudge Ailbhe Ni hEimhin
(@ollygatorsmudge) reported
@virginmedia Thanks but I'm beyond that now. So angry with the attitude of the agent and the poor service. All I asked for was a small gesture. Now all I can think about is leaving. Am looking at other service providers. I was on an 18 month contract and I want out if it now, not Dec 23.
-
ollygator smudge Ailbhe Ni hEimhin
(@ollygatorsmudge) reported
@virginmedia Yes. The issue is resolved now, I hope. My annoyance with Virgin media is this, after putting up with poor service since moving into current home 3 years ago your agent on the phone effectively called me a liar. Refused to refund a small amount. I'm done now! Any ideas?
-
The Blue Manc
(@thebluemanc) reported
@virginmedia I would expect your team to be more aware of that then me. Another shortcoming from your customer service team not providing one I guess. Adds to the list of poor service already received @richardbranson come on man, I just want internet, why is it so hard to deal with your team
-
Jon Brigdale
(@jonbrigdale) reported
@virginmedia I’m more worried it took 5 calls to get you to agree to send an engineer in the first place if I’m honest! Customer service has been non existent since Branson sold out
-
Rainbow
(@Rainbowspinning) reported
@virginmedia my mum signed up to direct debit payments via an agent to make it easier on her but it's been weeks and no payment has been taken despite the bill being due. Is this something to worry about? I don't want her service shut down for no reason.
-
Amanda
(@amandachambersj) reported
@virginmedia Thanks I’ll try ring after work what option do you suggest to say I’m ringing for on the automated service at the start as if I try to say I’m ringing due to broadband issues it doesn’t let me speak to anyone? Thanks