Virgin Media Outage Report in Codsall, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Codsall, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Bilston, Stourbridge, Wolverhampton, Willenhall, Brierley Hill, Walsall, Dudley, Burntwood, Telford, Wednesbury, Halesowen and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codsall, England
Latest outage, problems and issue reports in Codsall and nearby locations:
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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. JAY!
(@JamieEveriss) reported
from
Dudley, England
@virginmedia can someone please advise me how I can make a complaint regarding a refund you owe me?
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Keats
(@GameAndClay) reported
from
Dudley, England
@virginmedia Thanks Virgin, it’s been emotional to say the least, I think Vouchers are a good way to say sorry @virginmedia as a new customer it says you value the trust i can put in to our future relationship. Thoughts?
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Fubz
(@Fubz21) reported
from
Dudley, England
@Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia NO BROADBAND SERVICE AGAIN! 🤬
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STEEEB
(@mavMclovin77) reported
from
Birmingham, England
@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, same issue as Monday evening and been advised no service until 11pm!
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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B67 dazza
(@b67dazza) reported
from
West Bromwich, England
Again @virginmedia your customer service makes me wonder how you survive as a business , I choose to wait to talk to someone as I have the time to atm and what happens as I patiently wait i get cut off .My deal is up soon youre on the back foot now to keep this customer
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. JAY!
(@JamieEveriss) reported
from
Dudley, England
@virginmedia can you please advise how I’m able to log a complaint?
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Nigel Campbell
(@LegincBellion) reported
from
West Bromwich, England
@virginmedia my broadband has been down since 7 am this morning, what’s going on?
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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Fubz
(@Fubz21) reported
from
Dudley, England
5th time today @virginmedia has gone down, got zero work done and no response from customer services. Last straw for me this, as if I'm not under enough stress from work as it is!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daz
(@daz_75) reported
@virginmedia @BMCumming Stop telling people to try different devices when the issue is clearly your end
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James
(@jammy_slack) reported
1/2 So last week we had @virginmedia install our broadband for us and unfortunately they drilled through our radiator pipe causing damage to our wall and floor. Too cut a long story short virgin have now said they aren’t taking responsibility for damage to the floor as it was our
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Keith Pates
(@KeithCP2) reported
@virginmedia I have already told you I tried that and kath was not interested it is strange when Virgin are now with O2 and O2 started as part of EE along with a few others and #EE are the best out there with the best Customer Service even have a Customer Service Email as everyone should do
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the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
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mark
(@mark36934795) reported
After being a customer of @virginmedia for over twenty years I have decided my battle to have my early disconnection fee refunded is lost. From pillar to post you wore me out. I'm living with my dad. I can't give you a tenancy agreement, utility bill etc.
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WanderingBeekeeper
(@WanderingBeeke1) reported
@virginmedia You're assuming I'm in the same building right now. Again, fail on your part. First, establish location of the customer. Sod it, I'm going with another company. You can't even do basic tech support right.
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Amari
(@amaritay14) reported
@virginmedia I’ll be honest after going backwards and forwards for 3 hours with your incompetent team on the phone I haven’t got the time or patience to go over again. We’ll be cancelling the service, the lady who shouted and then refused me a call with her manager was called Bree or Ree.
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Jason
(@JasonWilliams75) reported
@virginmedia Sorry, I’m not prepared to sit on the phone for 2 hours. Look at the replies and you can clearly see that I’m not the only one with this issue.
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Jennifer Gray
(@Jennife06787464) reported
Anybody available from virgin media mobile customer service in the UK? Losing the will to live and been trying to sort an issue for five days now! Going round in circles!
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Coalbucket
(@Coalbucket3) reported
@virginmedia you’ve emailed me to say I changed my TV service when I haven’t made any changes. I can’t log on to my account because (as always) the login continually fails (and it’s not my browser cache before you try that tactic). 1/2