Virgin Media Outage Report in Codsall, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Codsall, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Stourbridge, Telford, Dudley, Walsall, Brierley Hill, Ryton, Oldbury, Smethwick, Cradley Heath and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Codsall, England
Latest outage, problems and issue reports in Codsall and nearby locations:
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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For my Family🖤
(@SummayahMuslima) reported
from
Wolverhampton, England
@virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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PhatSuppliUK
(@PhatSuppliUK) reported
from
Wolverhampton, England
@virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia @matty_gilbert94 Can’t check service status page - that is down too
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
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♥ Karina Aura ♥
(@karriecheer) reported
from
West Bromwich, England
Virgin media has been down since this morning what a joke
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
@virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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LOLZ N TING
(@Tommm_Currie) reported
from
West Bromwich, England
@virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hudson
(@AM76Design) reported
@DJLKP @virginmedia I was having low speeds and bad range with Virgin and what sorted it was buying a router. Apparently the one you get supplied is really low quality. I’m now getting over 110mb with the new router.
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Elkie2
(@elkievale) reported
@Medallia why do you want to be associated with Virgin Media? Worst company I’ve ever dealt with- customer service zero. @richardbranson a total con artist living on his private island with Sky broadband no doubt!!!
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Jordan
(@jordhwrh) reported
@virginmedia how do I make a complaint? I can’t do it on the website
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Jon
(@JonnyBWoode) reported
@SkyHelpTeam Is there any way that I can have the Sky Multiscreen access but only on the Sky Go app so I can see what I'm recording etc for less than £10 a month? Seems ridiculously high for a service I used to get on @virginmedia for free...
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Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
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LydianMatt
(@LydianMatt) reported
@virginmedia not impressed I have no tv or internet? Pay a lot of money for your service so this is not acceptable
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ᴛʟ
(@Insert_c0in) reported
@virginmedia Firstly, we’ve been waiting since 28th April. Told they needed permission for cabling - fine. Said we’ll get a dongle while we wait - never got it. Told we’ve be informed regularly - never happened. Told it will be done by tomorrow (tomorrow never came..). #nonsense.
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Tim Hodgson
(@TimHodgson6) reported
@Becythebooshizz @virginhelp @virginmedia This is first problem for I don’t know how long. I ended up taking my daughter back to uni to be sure she had WiFi for her last piece of work due in Friday. Just as got back WiFi returned. Great. Son straight back onto PlayStation!
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Becy Joanne Frodsham
(@Becythebooshizz) reported
@Insert_c0in @virginmedia this is virgin media summed up! We have been with them for years out of necessity. Terrible service, and our money effectively being stolen.
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Jordan
(@jordhwrh) reported
@virginmedia how can I cancel my virgin media when I have no email as my Nan passed and my mum can’t remember it?