Virgin Media Outage Report in Codsall, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Codsall, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Dudley, Walsall, Stourbridge, Telford, Brierley Hill, Smethwick, Halesowen, Cradley Heath and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Wolverhampton |
TV | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codsall, England
Latest outage, problems and issue reports in Codsall and nearby locations:
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom
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Mat Burling
(@all_day_) reported
from
Birmingham, England
@virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.
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rayofsunshine 💙
(@lestatsmum) reported
from
Halesowen, England
@virginmedia do you have a number or email so I cancel mobile insurance?
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Chloe
(@ChloeHolland_ox) reported
from
Aldridge, England
Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia can you please advise how I can speak to an actual person on your customer service number
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Dr Ioannis Azoidis
(@azoidismd) reported
from
Birmingham, England
@virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasn’t changed l have no idea what is happening with the complaints. I’m so worn down by it all.
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JADE
(@jdbhrrs) reported
from
Birmingham, England
does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴
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chris dagnall
(@DagnallChris) reported
from
Birmingham, England
@virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I’d like to cancel my broadband installation
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David Byrne
(@dbyrne2112) reported
from
Birmingham, England
@virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Had to reset box again when I got home, this isn’t good service
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CazH💙💙💜
(@cazhaz) reported
@BFujer @virginmedia They are the worst! Took me 18mths of calling to sort out my Mum’s bill. I have asked to be removed from their mailing list and they haven’t done it and I still get texts from them. Thankfully the bills have stopped long ago…
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Guy Dawson
(@bsdnazz) reported
Currently in a queue to Virgin Business Media faults. The hold music lyrics include You don't let me down and Can you hear me now? Who chooses the tracks??? @vmbusiness
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Jonathan
(@Jonathan_Croft1) reported
Okay, @virginmedia are absolutely horrific. Quite possibly the worst customer service I’ve seen. Please RT in the hope that it saves someone else the pain of having to deal with them. Currently hunting for a new fibre broadband provider…
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Charlie 🇨🇾
(@CharlieCyprus24) reported
@mazzerooni @virginmedia Virgin media are the absolute worst.
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Beans On Rob
(@BeansOnRob) reported
@virginmedia I spoke to one of your agents in the middle of March, and they said I'd be sent a new router due to my WiFi issues, at the end of April i called in again because I've still not received or heard anything and they said they'd call me back. Still nothing. Wtf?
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Andy woolner
(@WoolnerAndy) reported
@virginmedia hi, I’d love to be able to use my phone. How do you propose getting help when I can’t connect to a network?
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Emma X
(@emmab287) reported
@virginmedia There's no option for live chat. You're website is so bad. Keep getting error messages. I don't want to upgrade and I can't downgrade on the website.
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Craig
(@Craig69671395) reported
@virginmedia Work iver gets rebooked for just nobody turns up . Every time I call pre installations they iver put the phone down on me or just give me silly answers and don't want to pass me through to management . I'm ment to be up and running Tuesday but I put money on it not happening
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Fayaz Bharucha 🌟🌟
(@FayazBharucha) reported
@virginmedia Network Outage and Problem in BB1 7EU. How is it acceptable that this problem persists for 3 days and your technicians cannot attend until Tues next week? This is super frustrating and crazy!
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Ifran
(@Ifran33666617) reported
@virginmedia I work from home and your team put the phone down after I've waited over an hour