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Virgin Media

Virgin Media outages and service status in Swindon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Swindon, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 24, 4:48 PM GMT+1.
  • 61% Internet (61%)
  • 19% Wi-fi (19%)
  • 10% E-mail (10%)
  • 10% TV (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swindon, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Walsall, Wolverhampton, Tipton, Telford, Halesowen, Burntwood, Wednesbury, Brierley Hill, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.

CityProblem TypeReport Time
West Bromwich Wi-fi 19 hours ago
Walsall Internet 3 days ago
Wolverhampton Internet 4 days ago
Wolverhampton Internet 4 days ago
Walsall Wi-fi 5 days ago
Wolverhampton E-mail 8 days ago

Nearby cities with recent reports

Walsall

2 recent signals

3 days ago
Wolverhampton

2 recent signals

4 days ago
West Bromwich

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

  • KittykatClaire
    Claire BπŸˆβ€β¬›πŸˆβ€β¬› (@KittykatClaire) reported from Willenhall, England

    @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

  • HJMKent
    Howard Martin πŸ‡ΊπŸ‡¦ (@HJMKent) reported from Kidderminster, England

    @virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?

  • ThatNeilFleming
    neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @fesshole Imagine having virgin media - those poor kids

  • carol_dd6
    Carol Dickinson (@carol_dd6) reported from Dudley, England

    @virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

  • FuryZhil
    Dave (@FuryZhil) reported from Dudley, England

    @virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

  • hartlepoolhelen
    Helen (@hartlepoolhelen) reported from Walsall Wood, England

    @virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem

  • NannieHelen
    Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • HJMKent
    Howard Martin πŸ‡ΊπŸ‡¦ (@HJMKent) reported from Kidderminster, England

    @virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!

  • laticwolf
    Alex (@laticwolf) reported from Bradmore, England

    @virginmedia good work πŸ‘πŸΌ issues with WiFi being down constantly as soon as Β£7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am πŸ™ƒ

  • clairado77
    claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

  • redron1975
    Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia guess what ********* your system is down again. Useless pricks.

  • HJMKent
    Howard Martin πŸ‡ΊπŸ‡¦ (@HJMKent) reported from Kidderminster, England

    @virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?

  • richardcbishop
    Richard C. Bishop πŸƒβ€β™‚οΈ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

  • B4DS1GN4L
    Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

  • iaacctvuk
    IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • denimscott
    DENIM 🏴󠁧󠁒󠁳󠁣󠁴󠁿 πŸ‡ΊπŸ‡Έ (@denimscott) reported

    @TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.

  • tilalx
    Tilal Manzoor (@tilalx) reported

    @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

  • NightAtKendalls
    Kendall πŸ’€ (@NightAtKendalls) reported

    My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

  • Dianaaaa_91
    Dianaaaa (@Dianaaaa_91) reported

    Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just β€œan issue in the area” can someone check on this please? It’s only been a week since it fixed.

  • IJTrueBlue
    Ian Abbott (@IJTrueBlue) reported

    How do I make a complaint about your doorstep cold callers @virginmedia

  • commercialdon
    πŸ„ΌπŸ… πŸ…ƒπŸ„΄πŸ„° πŸ…†πŸ„ΈπŸ…ƒπŸ„· πŸ„ΎπŸ„½πŸ„΄ πŸ…‚πŸ…„πŸ„ΆπŸ„°πŸ… (@commercialdon) reported

    @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

  • vickiwright77
    vicki wright (@vickiwright77) reported

    @virginmedia please can I have an update on service status in RG31 6

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

  • dpolayah
    Dave Polayah (@dpolayah) reported

    @virginmedia is virgin BB down?

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co