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Virgin Media outages and service status in Swindon, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Swindon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 25, 12:30 AM GMT+1.
  • 51% Internet (51%)
  • 28% Wi-fi (28%)
  • 11% Total Blackout (11%)
  • 6% TV (6%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Swindon, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Wolverhampton, Brierley Hill, Rowley Regis, Burntwood, Walsall, Bilston, Telford, Dudley, Oldbury, Wednesbury, Smethwick, Tipton, Stourbridge, and Kidderminster.

CityProblem TypeReport Time
West Bromwich Internet 1 day ago
Wolverhampton TV 1 day ago
Brierley Hill TV 2 days ago
Rowley Regis Internet 2 days ago
Burntwood Internet 2 days ago
Wolverhampton Internet 3 days ago

Nearby cities with recent reports

Wolverhampton

2 recent signals

1 day ago
Burntwood

2 recent signals

2 days ago
Walsall

2 recent signals

3 days ago
West Bromwich

1 recent signals

1 day ago
Brierley Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • kevmaslin
    Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

  • HJMKent
    Howard Martin 💚 (@HJMKent) reported from Kidderminster, England

    @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

  • kevmaslin
    Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Dudley, England

    @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

  • timhazelwood2
    Tim Hazelwood (@timhazelwood2) reported from Bewdley, England

    @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

  • tr0y1291
    Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Swindon, England

    @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

  • FleeDoubleE
    Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • Lofty633
    Lofty (@Lofty633) reported from West Bromwich, England

    @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

  • redron1975
    Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

  • crowley1959
    Paul M Crowley (@crowley1959) reported from West Bromwich, England

    @virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.

  • PhatSuppliUK
    PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England

    @virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

  • karriecheer
    ♥ Karina Aura ♥ (@karriecheer) reported from West Bromwich, England

    Virgin media has been down since this morning what a joke

  • Cara_L_RN
    Cara (@Cara_L_RN) reported from Dudley, England

    @virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • demented_tj
    Jan T. (@demented_tj) reported

    @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

  • IsTheTruthToxic
    Face palm Vengance (@IsTheTruthToxic) reported

    @virginmedia Yes it does and it’s a bad system. Your tortuous phone tree system makes talking to the right people very difficult, having to phone for the best deal instead of being offered it by daily is predatory and unnecessary, you know the problems so fix them

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • GingaGill
    GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported

    @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

  • yerwhit
    Gaz (@yerwhit) reported

    @EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.

  • LeB00
    Bec (@LeB00) reported

    @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

  • darrenhayes1973
    Darren Hayes (@darrenhayes1973) reported

    @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

  • WentTimb
    Anthony Ellis (@WentTimb) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • sharlewis58
    Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported

    @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

  • Bracewell166898
    Stable Iptv Subscription Provider (@Bracewell166898) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies