Virgin Media outages and service status in Swindon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Swindon, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 5, 3:46 PM GMT+1.
- TV (40%)
- Internet (35%)
- Wi-fi (15%)
- Total Blackout (9%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swindon, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Oldbury, Dudley, West Bromwich, Burntwood, Wolverhampton, Telford, Smethwick, Brierley Hill, Tipton, Stourbridge, Bilston, Kidderminster, Kingswinford, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall
|
TV | 1 day ago |
|
Oldbury
|
Wi-fi | 1 day ago |
|
Oldbury
|
Wi-fi | 2 days ago |
|
Dudley
|
Internet | 3 days ago |
|
Dudley
|
Wi-fi | 4 days ago |
|
Oldbury
|
Internet | 5 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Jackie Scott (@JackieScott_) reported from Dudley, England@virginmedia 3 days on top of 2 already means a customer lost 😥
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Paul McDonough (@FleeDoubleE) reported from Halesowen, England@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Nick Bryant (@badsneaker5) reported from Ironbridge, EnglandYet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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freckles n dimples (@xsasix) reported from Woodside, England@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Brady (@G1Brady) reported from Perton, England@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Stuart McCullagh (@stumccullagh) reported from Swindon, England@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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Ginger and Nuts (@gingerandnuts) reported from Brownhills, EnglandWell @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Stu99746 (@stu99746) reported from Wolverhampton, England@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Cara (@Cara_L_RN) reported from Dudley, England@virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Melvyn Malloch (@melvynmalloch) reported@virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never
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MrsM 💙 (@oldpoyntz) reported@PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.
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QQ (@RedmondJunkie) reported@virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband
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Дж Б Б 65 (@Birkenhead1872) reported@virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose
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Wilson (@WillVallely) reported@virginmedia 90 minutes on the phone today no resolution. spoke to a manager who asked me to send my contract to them (why they didn’t have it I don’t know). The promise of a call back today to resolve, still not happened. Absolute waste of time .
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Grazie (@graziegee999) reported@virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!
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Fatscholes76 🇺🇦 (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?
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Lara Mitchard (@LaraMitchard) reported@virginmedia There seems to be a broadband issue in HP1 as I have no services and your outage page has identified an issue. Any idea how long this will be down?