Virgin Media outages and service status in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swindon, England

The most recent Virgin Media outage reports came from the following cities: Wednesbury, Halesowen, Stourbridge, Walsall, Bilston, Burntwood, Dudley, West Bromwich, Rowley Regis, Brierley Hill, Telford, Oldbury, Wolverhampton, Smethwick, and Tipton.

City	Problem Type	Report Time
Wednesbury	Internet	1 day ago
Halesowen	Internet	3 days ago
Stourbridge	TV	6 days ago
Walsall	Internet	7 days ago
Walsall	Internet	7 days ago
Walsall	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

• 
  For my Family🖤 (@SummayahMuslima) reported 4 minutes ago from Wolverhampton, England

  @virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_

• 
  Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported 5 minutes ago from Dudley, England

  @Samyg1 @virginmedia We have no internet DY1 issue?

• 
  Satish Danny Paul (@________Danny) reported 8 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  LVWLVS (@lvwlvs) reported 8 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  Simon Neale (@nealesj) reported 11 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Shelly (@shelleex5) reported 18 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  jordy (@jordyanslow1) reported 22 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 22 minutes ago from Kidderminster, England

  @virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?

• 
  Stu99746 (@stu99746) reported 23 minutes ago from Wolverhampton, England

  @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

• 
  Steve Lees (@measlewolf) reported 26 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Scott badham (@scbadham) reported 33 minutes ago from West Bromwich, England

  @virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out

• 
  Jackie Scott (@JackieScott_) reported 39 minutes ago from Dudley, England

  @virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration

• 
  Lofty (@Lofty633) reported 40 minutes ago from West Bromwich, England

  @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

• 
  Satish Danny Paul (@________Danny) reported 40 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Ronnie Harris (@redron1975) reported 45 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Jackie Scott (@JackieScott_) reported 47 minutes ago from Dudley, England

  @virginmedia 3 days on top of 2 already means a customer lost 😥

• 
  Brian Cape (@BrianMCape) reported 48 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Paul M Crowley (@crowley1959) reported 50 minutes ago from West Bromwich, England

  @virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.

• 
  LOLZ N TING (@Tommm_Currie) reported 56 minutes ago from West Bromwich, England

  @virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..

• 
  claire smith (@clairado77) reported 59 minutes ago from West Bromwich, England

  @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freispch (@freispch) reported 6 minutes ago

  Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

• 
  Karl Dyer (@KarlDyer15) reported 10 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

• 
  Chris Hopkinson (@chromaphotog) reported 10 minutes ago

  @virginmedia Look, I’ve just told you your chatbot thing is useless. I want you to contact me, and raise it as a big issue with a manager. I had intermittent internet for a month, and not once have virgin reached out to say why, what’s happening, or to apologise

• 
  Ian (@waterjetcut) reported 14 minutes ago

  @MichelleBeckett @virginmedia Tell them to **** off. Pay up to the date he died. Sorry for coarse language but the contract died with your dad.

• 
  ABDUL (@MrMufc77) reported 15 minutes ago

  @virginmedia absolutely joke of a service fault with your system no tv for the england game

• 
  Duncan Wright (@dwright75) reported 23 minutes ago

  @virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is

• 
  Dr Amir Hamid (@DrAmirHamid) reported 25 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

• 
  Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 27 minutes ago

  @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough

• 
  Wolf of X (@WolfofX) reported 28 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  Planetary Excursion (@fanny_maye) reported 30 minutes ago

  so i sometimes check out downstairs where they got virgin media tv its got better news service