Virgin Media Outage Report in Swindon, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Swindon, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Burntwood, Kidderminster, Wolverhampton, Dudley, Walsall, Oldbury, Brierley Hill, West Bromwich, Telford, Stourbridge, Halesowen and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Internet | |
| Burntwood |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith J Hudson
(@wotsithead1) reported
@virginmedia No you’re not. Terrible “service “.
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Mudasar Ali Ahmed
(@muds7861) reported
@virginmedia so I gave my 30 days notice in sept for my services to be cancelled in October but due to human error your agent didn’t put in this in place so services ended up being cancelled in December. You haven’t refunded me, I raised a complaint 28 days ago but no contact!!
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Luke Vicary
(@LifeOfNuzluke) reported
Surprise suprise, @YodelOnline utter jokers again. Still nothing, app saying out for delivery and no customer service lines open so can't even check on status. Waiting all day for @virginmedia router and TV package to arrive. Complete clowns the both of you.
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Human fly
(@Humanfly18) reported
@virginmedia I have intermittent speeds. Sometimes 0.08 then 200 then back down. Was told the problem will be fixed on the 26th January. It’s already been 3 days of poor internet. How on earth can I work from home when the internet keeps cutting out
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Juicyjulie
(@eirwenjulia) reported
@virginmedia your customer service is non existent,been waiting for a call from you regarding access to our account.😡
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James S
(@Empiretiling) reported
@virginmedia @Kenneth94136130 I’ve just upgraded to a higher package and same speeds ate shocking customer service is worse. At least your got a reply, my last 3 tweets over a week have been ignored.
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sa♥️
(@alienxsa) reported
@virginmedia worst broadband ever why do I pay 100mbps and only get 18 😑
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You
(@cornkid_) reported
@virginmedia poor internet again. Paying for 200mb speed getting 2.0. Appalling. Ongoing issue for past month. Don’t send me a link to your help pages again. Your call centres are closed. Get me to a real person so they can resolve this issue for me. You’re stealing a living here
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rory blackburn
(@rory_blackburn) reported
@virginmedia can you sort my WiFi issue please iv contacted you about 6 times regarding it and its never been sorted. I pay for a service im not getting
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Ldot
(@MrLdot) reported
@virginmedia is such a ball ache. Every few months without fail they limit your internet. Rogues