Virgin Media Outage Report in Halesowen, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halesowen, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Halesowen, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Oldbury, Wednesbury and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@kgardner081 @virginmedia In fairness, they've now been in touch, can't fix it remotely so are sending an engineer on Thursday to sort it out. So I'm grateful for that & 2 days to wait isn't bad.
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!
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Phil Woodward
(@therealflopflip) reported
from
Kidderminster, England
@virginmedia for second week running have purchased a film from the media store, tells me it’s ready to watch and it won’t play keep getting errors and wants me to login, enter details and still doesn’t work! This service is so poor
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Steven Harris
(@Ste___H) reported
from
West Bromwich, England
@virginmedia Problems since Wednesday losing connection not a happy bunny
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Since the printer worked fine before you installed the new 3 Hub & perusal of the internet shows that this is a common problem with this Virgin equipment, perhaps you would arrange for an engineer to come and rectify the problem at your cost! Please register this as a complaint!
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Still waiting! It's now after 4! You changed our old hub that worked fine - at your insistence - didn't properly set it up - my wife needs printer for work & uni course - now been trying to get you to sort it since Thursday & you don't honour your promises to do so! Poor service!
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
See @virginmedia can’t be bothered to even tweet back an angry customer
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Sarah Duncombe
(@HelenD132) reported
from
West Bromwich, England
@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Snowden
(@luke__snowden) reported
@virginmedia PPV not working paid for it and phone lines closed, second time in 2 months, shocking.
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alex
(@alex44075546) reported
@btsportufc AYO CAN U FIX THE BOX OFFICE ON VIRGIN MEDIA , I DIDNT PAY £20 FOR NOTHING
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harrysatch
(@harrysatch) reported
@J13CBV @virginmedia @btsport Rang virgin and they dont help you one bit or give you any info on whats happening with their box office
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Gareth Thomas
(@_GarethThomas_) reported
@IanFerguson10 @virginmedia It’s a piss take mate, happy to take our money but unwilling to put staff on to help with **** like this
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Andrew Antoniou
(@Andrew_A_Drums) reported
@virginmedia what’s going on with the ppv? I’ve paid £20 and it’s not working? It’s a joke
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Steve McGilvray
(@stevemcgilvray) reported
@BBCScotlandNews Virgin media box office issues
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Mark Tread
(@OfficialTread) reported
@DWilshin @virginmedia Argh **** man
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alex
(@alex44075546) reported
@virginmedia FIX YOUR SIGNAL ON BT SPORT BOX OFFICE , PAID £20 AND I CANT EVEN WATCH IT
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Sam McCoy
(@smccoy01) reported
@virginmedia cannot believe you have nobody working on a big PPV night like #UFC257 paid £20 for this and your box office stream is down and nobody to get through to try and get it sorted. SHAMBOLIC and EMBARASSING. The amount of people that will have PAID for this tonight !!!
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Samuel💀
(@SamHuggins__) reported
@virginmedia fix the PAY PER VIEW