Virgin Media Outage Report in Halesowen, Dudley, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halesowen, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Halesowen, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Redditch, Stourbridge, Dudley, Sutton Coldfield, Walsall, Solihull, Brierley Hill, Oldbury, Smethwick, Cradley Heath, Bromsgrove and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| West Bromwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
-
rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
-
J. Paul Murdock
(@jpaulmurdock) reported
from
Dudley, England
@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final
-
SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
-
Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
-
Jonathan Andrew Ward
(@jaward916) reported
from
West Bromwich, England
Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.
-
Kymberlilly :-)
(@Kimmi_Mmm) reported
from
Wednesfield, England
@virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?
-
james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
-
Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
-
nicola titley
(@nickit81) reported
from
West Bromwich, England
@virginmedia why am I not getting any help for the past 4 weeks for intermittent broadband when I call all I get is monitor for the next 24 hours I am getting no help whatsoever but you will want me to pay my bill on time your service and customer service is disgusting
-
Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
-
Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
-
Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
-
Sue Hartley RGN 🌈
(@Happysmiler64) reported
from
Solihull, England
@virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker
-
james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
-
Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone
-
*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Zenobia
(@satanicmerwitch) reported
@virginmedia absolutely appalled at an employee of yours behaviour just now on the phone, decided to put us on hold and then hang up and I'm pretty sure just gave a fake name when asked. Refused to transfer to a manager and refused to rectify a mistake made
-
Stephen Honeyman
(@sh0110b8995) reported
from
Kirkcaldy, Scotland
@virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?
-
kat t
(@kat314b) reported
@virginmedia great things happen when you cut me off just when I get through as you close soon.... when I have no Internet pay a fortune no service...
-
Sam Chisman
(@SamChisman) reported
@MSE_Deals Interesting as current customer got a hike and really sh*t customer service. Just found out that @virginmedia cut off my telephone line deliberately to move us over to telephone over broadband. Spent 45 minutes trying to book engineer, threatened with extra costs if our fault...
-
the_truth_is_out_here_x
(@TruthIsOutHere_) reported
@virginmedia I've sent the email you requested, I've sent the screenshot you requested so it could be "investigated" and now I have to make an official complaint now for it to be investigated??? What a ******* **** show you lot are!
-
Vic Fay
(@Dorodes) reported
@virginmedia had no WiFi for 2 days and customer service line keeps auto hanging up. Can someone contact me please?
-
Hayley Francis
(@hay1eyfrancis) reported
@virginmedia I’d quite like to be connected right now. Upgraded to hub4 and have installed it .. 10 minutes it says to wait on the leaflet for connection.. still not working and two calls later I’m told between 2 hours and three days. Is that a joke?
-
Viscount Jonkeer. 2d6 trash panda
(@carlclare) reported
@virginmedia Yes - the web page says no issues but the automated phone service said you are.
-
laura jarrold
(@JarroldLaura) reported
@VodafoneUK @EE @virginmedia just curious what would your companies do if a long term customer stopped having reception and unable to make or receive calls, text and no data for a week?
-
Defenestration of Prada
(@engaged19x) reported
This is great. @virginmedia has had our internet connection down for a day, blew past when they said it would be fixed, now saying another day of outage. What the hell do I pay for if my internet won’t work during exam season?