Virgin Media Outage Report in Halesowen, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Halesowen come from postal codes B62.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halesowen, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Halesowen, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Kidderminster, Sutton Coldfield, West Bromwich, Redditch, Walsall, Kingswinford, Brierley Hill, Stourbridge, Solihull, Halesowen, Bilston and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Dudley |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Chan
(@joeyc_vEng1) reported
Total loss of @virginmedia service today. Can't even log in to the app or website to check for a fault reference 😾😡
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Yanagi-do - the way of the willow
(@BushidoHombu) reported
@virginmedia so no services working and your own website down? Guessing you have taken your website down to reduce the amount of incoming complaints and queries? Where is the customer service to let us know what is happening?
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Kevin Fortey
(@GiantVeg) reported
from
Cwmbran Central, Wales
@emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too
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Paul Hill
(@PaulHill1972) reported
@virginmedia broadband down in SW19 - plus your website isn't responding to check or report the lack of service. Fix it please....
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Lara Mitchinson
(@LaraRachelleM) reported
@virginmedia WIFI is down in Bedford (MK417SQ) neighbours have confirmed. Tried to call but was cut off. Please advise asap
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bri
(@peajuic) reported
@virginmedia pull yourselves together. wifi can’t be down this morning, it’s my day off! i need my morning #peepshow before i explode.
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Hashmukh 👀💎
(@HashmukhKerai) reported
@virginmedia how can everything but YouTube only work while your internet is down?! 😡😡😡 all this after you put the prices up too!
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Richard Llewellyn
(@llewsuk) reported
@virginmedia my internet connection is down and I can't get to your site - what is going on?
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Darren
(@darren8818) reported
@virginmedia down again 🤬
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Graeme Stickings
(@Stickings90) reported
@virginmedia My broadband in the Newcastle NE4 area does not seem to be working. Nothing is listed on the phone status line, and the online status line is not working. I need to speak to someone urgently!!! I can DM you a cell phone number