Virgin Media Outage Report in Halesowen, Dudley, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Halesowen, England
The most recent Virgin Media outage reports came from the following cities: Smethwick, Birmingham, Oldbury, Wolverhampton, Redditch, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Solihull, Willenhall, Rowley Regis, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Smethwick
|
TV | 3 hours ago |
|
Birmingham
|
Wi-fi | 4 hours ago |
|
Oldbury
|
Wi-fi | 5 hours ago |
|
Birmingham
|
Internet | 22 hours ago |
|
Birmingham
|
Internet | 22 hours ago |
|
Wolverhampton
|
Wi-fi | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Made By Young People (@mdebyoungpeople) reported from Birmingham, EnglandI’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Internet down in B90 4? No service for last 30mins
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Steve Bickley (@BickleySteve) reported from Willenhall, England@virginmedia Can I get some support for a recently ported number?
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Aaron (@B4DS1GN4L) reported from Dudley, England@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Helen Croft (@NannieHelen) reported from West Bromwich, England@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Phil Campbell (@PhilCampbell_) reported from Willenhall, EnglandSick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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Phil Campbell (@PhilCampbell_) reported from Willenhall, England******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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Made By Young People (@mdebyoungpeople) reported from Birmingham, England@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England@Samyg1 @virginmedia We have no internet DY1 issue?
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Caroline (@kittykaz13) reported from Birmingham, EnglandTrying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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JustAsh (@AshTuxy) reported from Birmingham, EnglandNow is not a good time for @virginmedia to go down 😑
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Brady (@G1Brady) reported from Perton, England@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Tech support which is just another auto bot? Done that already
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Made By Young People (@mdebyoungpeople) reported from Birmingham, England@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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Helen Croft (@NannieHelen) reported from West Bromwich, EnglandHi @virginmedia My red button service not working on Sky sports? Any suggestions?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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⛧𝕱𝖆𝖑𝖑𝖔𝖚𝖙 𝖅𝖔𝖒𝖇𝖎𝖊⛧ (@_FalloutZombie_) reported@virginmedia Is this a troll? Can I speak to someone who won't treat me like a moron? I'm with Virgin Media, I am ONLY with Virgin Media.
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Archie (@archiejpl) reported@virginmedia Yes I have tried everything. Could I have some specific advice for the issue I’m having please?
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Mark Evans (@Tokraspy) reported@virginmedia Lousy technical service lousy failing superhub works okay after they reset it and goes wrong with an hours connectivity on 2G and 5G a spotty at best and drop signals to devices. Poor signal strength in house. None existent outside house. Too higher price. And BT is offering
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rav norris (@RavNorris) reportedMy @virginmedia has been down for almost 24 hours. Zero help on their website. Tells me there are no outages in my area and offers no further explanation. Mint.
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Slo Mo (@stuarto268) reported@garrett_golf @virginmedia Absolutely dreadful customer experience
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モノノ怪 | PastelCorpse (@PastelCorpsetv) reported@virginmedia I've taken the steps to reset our router, this is as usual an area problem not just our home, but this seems to be a running problem every week, there is always a connection issue with the broadband services even after having all our connections changed.
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Jonny (@mancmaestro) reported@RavNorris @virginmedia Make sure you log this, should be due a refund for the time paid they're failing to provide a service for. If it continues, you should be able to argue a contract termination without penalty too, as they're in breach if not providing said service. I did it recently with EE.
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Andrea Spencer Davidson 💙 (@andieloulou) reported@virginmedia you’re hashtag #betteconnected has just made me actual lol. For weeks I’ve been trying to log a complaint. Please send me an email address. Does you online form even work?
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Mr Smooth EMT 🇬🇭 (@MrSmoothEMT) reported@virginmedia Yes, I did the check by entering my postcode and surname and there’s an outage in my area - says it will be resolved by 2330…that would’ve been a whole 11 hours without services…poor!
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Melissa (@melissar954) reported@virginmedia 20 days I have now been without broadband. Keep getting promised a call back from but never happens. Taken days off work for engineer to turn up but nothing. Not even a phone call. Absolutely disgusting customer service!