Virgin Media

Virgin Media Outage Report in Halesowen, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halesowen, Dudley, England 08/05/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halesowen, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Kidderminster, Walsall, West Bromwich, Stourbridge, Cradley Heath, Sutton Coldfield, Oldbury, Solihull, Dudley, Brierley Hill, Smethwick, Redditch and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • J8rde Jord (@J8rde) reported from Dudley, England

    @shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.

  • mark_xc Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.

  • mark_xc Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson

  • mercede72928186 Mercedes Hodson 👩🏼 (@mercede72928186) reported from Wednesfield, England

    @virginmedia Saying no issue but clearly there is

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @virginmedia I want it for free it’s not my fault I pay for a service £36 already

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!

  • J8rde Jord (@J8rde) reported from Dudley, England

    Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.

  • starlight84em Emily 🥰 (@starlight84em) reported from Kidderminster, England

    @virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout

  • matchstickman74 Stu (@matchstickman74) reported from Wednesfield, England

    @virginmedia Yes checked, problem in my area, estimating fix time 4pm

  • J8rde Jord (@J8rde) reported from Dudley, England

    @virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    @virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???

  • MeganAimee12 Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved

  • Kingsprink Richard hartill (@Kingsprink) reported from Dudley, England

    @virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬

  • MattWeav7 Matthew Weaver (@MattWeav7) reported from Halesowen, England

    @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

  • GriffPlays Griff (@GriffPlays) reported from Birmingham, England

    @DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀

  • pixiero79 RosieGee (@pixiero79) reported from Solihull, England

    @virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia There is no issue that I can see. I’ve checked each time it has happened.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AntonyAttree Antony Attree (@AntonyAttree) reported

    @virginmedia Yes,back up & running now,engineer here last week who replaced the hub,it’s just a constant over & over again! Problems are still occurring,albeit intermittently! But for the price you are charging,we aren’t receiving the service,disappointing & sorry I renewed my contract!

  • londontweets24 Anonymous Tweeter (@londontweets24) reported

    @virginmedia How is a complaint supposed to help?

  • londontweets24 Anonymous Tweeter (@londontweets24) reported

    @virginmedia We contacted customer service as I said earlier and all they did was log a complaint??

  • Sheron_SZN SheronSZN (@Sheron_SZN) reported

    @virginmedia Wi-Fi struggling to connect to every device in the house, no matter where. I’ve very rarely got a decent signal in my room, last month I used 36gb of data without meaning to because the Wi-Fi wouldn’t connect. Last few days have been horrific.

  • nikroberts2 Nick (@nikroberts2) reported

    @virginmedia no issues in the area was just told to turn flight mode on and off still no fix. having no answers to why i am not receiving services i pay for is unacceptable

  • HeidiRomRice Heidi Rice (@HeidiRomRice) reported

    @virginmedia have had TERRIBLE internet for over a week now. Can’t watch any streaming at all without it constantly rebooting… what is going on? #virginmedia #iwantmymoneyback

  • nikkibws Nikki Furley (@nikkibws) reported

    @virginmedia hi i am getting an error message when trying to log in to my online mobile account and my 4g is not working at all any help please?

  • GlynHumphries1 Glyn Humphries (@GlynHumphries1) reported

    @virginmedia Very poor from yourselves. Three complaints resolved before contact even made. Absolute joke.

  • Silverwood54 Mike Warburton (@Silverwood54) reported

    @virginmedia No still not working, waiting for engineer to come on Thursday hopefully then we can get the alarm connected.

  • stevehalluk Steve (@stevehalluk) reported

    @virginmedia The signal drops out on a regular basis