Virgin Media

Virgin Media Outage Report in Halesowen, Dudley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halesowen, Dudley, England 03/18/2025 13:40

March 18: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halesowen, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Oldbury, Wednesbury and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • JillyBrum Jillybrum (@JillyBrum) reported from Birmingham, England

    @virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @kgardner081 @virginmedia In fairness, they've now been in touch, can't fix it remotely so are sending an engineer on Thursday to sort it out. So I'm grateful for that & 2 days to wait isn't bad.

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!

  • therealflopflip Phil Woodward (@therealflopflip) reported from Kidderminster, England

    @virginmedia for second week running have purchased a film from the media store, tells me it’s ready to watch and it won’t play keep getting errors and wants me to login, enter details and still doesn’t work! This service is so poor

  • Ste___H Steven Harris (@Ste___H) reported from West Bromwich, England

    @virginmedia Problems since Wednesday losing connection not a happy bunny

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    And virgin is down again I’m sure this happens monthly...@virginmedia

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia Since the printer worked fine before you installed the new 3 Hub & perusal of the internet shows that this is a common problem with this Virgin equipment, perhaps you would arrange for an engineer to come and rectify the problem at your cost! Please register this as a complaint!

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    @virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia Still waiting! It's now after 4! You changed our old hub that worked fine - at your insistence - didn't properly set it up - my wife needs printer for work & uni course - now been trying to get you to sort it since Thursday & you don't honour your promises to do so! Poor service!

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    See @virginmedia can’t be bothered to even tweet back an angry customer

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    @virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia

  • HelenD132 Sarah Duncombe (@HelenD132) reported from West Bromwich, England

    @virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • luke__snowden Luke Snowden (@luke__snowden) reported

    @virginmedia PPV not working paid for it and phone lines closed, second time in 2 months, shocking.

  • alex44075546 alex (@alex44075546) reported

    @btsportufc AYO CAN U FIX THE BOX OFFICE ON VIRGIN MEDIA , I DIDNT PAY £20 FOR NOTHING

  • harrysatch harrysatch (@harrysatch) reported

    @J13CBV @virginmedia @btsport Rang virgin and they dont help you one bit or give you any info on whats happening with their box office

  • _GarethThomas_ Gareth Thomas (@_GarethThomas_) reported

    @IanFerguson10 @virginmedia It’s a piss take mate, happy to take our money but unwilling to put staff on to help with **** like this

  • Andrew_A_Drums Andrew Antoniou (@Andrew_A_Drums) reported

    @virginmedia what’s going on with the ppv? I’ve paid £20 and it’s not working? It’s a joke

  • stevemcgilvray Steve McGilvray (@stevemcgilvray) reported

    @BBCScotlandNews Virgin media box office issues

  • OfficialTread Mark Tread (@OfficialTread) reported

    @DWilshin @virginmedia Argh **** man

  • alex44075546 alex (@alex44075546) reported

    @virginmedia FIX YOUR SIGNAL ON BT SPORT BOX OFFICE , PAID £20 AND I CANT EVEN WATCH IT

  • smccoy01 Sam McCoy (@smccoy01) reported

    @virginmedia cannot believe you have nobody working on a big PPV night like #UFC257 paid £20 for this and your box office stream is down and nobody to get through to try and get it sorted. SHAMBOLIC and EMBARASSING. The amount of people that will have PAID for this tonight !!!

  • SamHuggins__ Samuel💀 (@SamHuggins__) reported

    @virginmedia fix the PAY PER VIEW