Virgin Media

Virgin Media Outage Report in Halesowen, Dudley, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Halesowen come from postal codes B63.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halesowen, Dudley, England 08/26/2025 20:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halesowen, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Brierley Hill, West Bromwich, Walsall, Dudley, Wednesbury, Redditch, Solihull, Sutton Coldfield, Wolverhampton, Halesowen, Kingswinford, Rowley Regis and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBrierley Hill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    @virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia

  • Cara_L_RN Cara (@Cara_L_RN) reported from Dudley, England

    @virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

  • Neil982 Neil A (@Neil982) reported from Birmingham, England

    @virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...

  • AaronAlluyn Aaron (@AaronAlluyn) reported from Birmingham, England

    @virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..

  • Cara_L_RN Cara (@Cara_L_RN) reported from Dudley, England

    @virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England

    @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenmillie steven scott (@stevenmillie) reported

    @virginmedia Yes my service is completely down. I have checked your service status , I have spoken to your support line and then a technician who said it will need an engineers visit (earliest will be Monday) and then received a message stating this visit has been placed on hold

  • original_dannic danielle corcoran (@original_dannic) reported

    @virginmedia I don't have worked connections one WiFi, I knew I shouldn't have upgraded 🤬paying more for the same bad Internet

  • stevenmillie steven scott (@stevenmillie) reported

    @virginmedia if there was an award for poor service delivery/ worst broadband provider Virgin would have no competition, they are truly appalling

  • Andy_Beeston76 Andy Beeston (@Andy_Beeston76) reported

    @virginmedia @VirginMediaCorp Your TV 360 Box is absolutely shocking!! Recorded programmes constantly freeze & are unwatchable. Sound quality is abmismal, synchronisation of sound to picture is appalling!! Why am I paying for software & a service you clearly have fully tested?

  • stevenmillie steven scott (@stevenmillie) reported

    @virginmedia #lutzshuler Lutz how does it make you feel to know you run a company that delivers such a bad service . I am now 24 hrs without broadband/ internet. I will keep you posted on progress so you can pretend to be interested in your customers

  • Hocky69 Chris Hodgkinson (@Hocky69) reported

    @virginmedia It is multi room I got promised off customer retention team. I have a box in my living room. But I cancelled my service. Customer retention phoned me up and offered me a deal.

  • nikki_johnson84 Nikki Johnson (@nikki_johnson84) reported

    @virginmedia when will the issue in area 14, s71 be sorted? We've been without broadband for 2 days now, today being the third. Can't get through to speak to an advisor about any of it. Easter weekend in lockdown, with no service. No engineers to be seen either.

  • Einnorsirrom ronnie (@Einnorsirrom) reported

    scammer called from 01253869309 telling me there are issues with Virgin broadband @virginmedia please sort them out- four calls yesterday & its only 9.20am. I think BT is calling my name

  • katsandcrows REBECCA CROW (she/he/they) (@katsandcrows) reported

    @virginmedia It was down in my area yesterday but it has no known issues rn, but i’ve tried all the advice and its still not working

  • J_P_Buck Jord (@J_P_Buck) reported

    @virginmedia Complaint filed 29/12/2020. Told I would get a call back roughly two weeks ago (not sure of an exact date)