Virgin Media Outage Report in Halesowen, Dudley, England
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The latest reports from users having issues in Halesowen come from postal codes B62.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halesowen, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Halesowen, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Rowley Regis, Birmingham, Oldbury, Wolverhampton, Wednesbury, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Redditch, Sutton Coldfield, Smethwick and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Rowley Regis |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia is there any issues with internet today? It’s been down for three hours now
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia and the broadband has gone down again. Every day around midday. Phone app has problems reaching servers, web service status says my broadband is good. Router flashing or sorts of green lights.
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Everso
(@alextom15) reported
from
Solihull, England
@virginmedia is the internet down in B92 of Solihull
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
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Patrick Barnes
(@PatrickBarnes17) reported
from
Birmingham, England
@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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Karl Hall
(@Karlos26899) reported
from
Birmingham, England
@virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lady Lisa Lefty #FBPE #FBPR #GTTO
(@XlisilooX) reported
@virginmedia There’s a big difference between zero WiFi service and limited WiFi service. I had around 10 complete drop outs yesterday…and you’re basically saying it’s a load of bull then because who in these times has a wired connection?
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Paul THORNE
(@harrewis) reported
@virginmedia Yes, and through ‘Fast’ app too…problem with various models of iPhone in this house!
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Cobain Schofield
(@CobainSchofield) reported
@virginmedia Nothing ever happens though, complaints have gone unanswered. Every call just ends up with me being fobbed off, "wait 24 hours" or "someone will call in 48 hours", or "your connection is on a 24 hour monitor to find a problem. It's all just bullshit, nothing ever progresses.
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Pablo Blanco 🇪🇸
(@Pabl0Blanc0) reported
@virginmedia I've been over it half a dozen times. Always lots of sympathy - never any action. In a nutshell, wifi on the router is unusable, so everything has to be hard wired. Which is bollox for the price I'm paying :-(
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Kirsty
(@Kirstym82kirsty) reported
@virginmedia it's terrible was trying to watch something on prime and ended up switching off constant message its too slow with continued buffering
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Nicola Davidson
(@NicolaD21295051) reported
Just realised why everyone told me not to join virgin media broadband, terrible customer service to try and resolve an issue with their speed in my sons room, some attitude they had @virginmedia definitely won’t be switching my tv over now!
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Benjamin james Rees
(@BenjaminjamesR5) reported
Can anyone @virginmedia explain why since I've had virgin broadband it constantly disconnects from my sky TV and Q box. No I cannot hardwire it and have had other providers with no issues
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Robert Jack
(@robgeorgejack) reported
@virginmedia No it's working today just don't understand why all of a sudden when was regestried as one of the devices for the app could this be a IT problem
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Steve Mowat
(@SteveMowat4) reported
@virginmedia No. Just no availability and we can go on a cancellations list. Here’s a funny thing though, if I buy my broadband package as a new customer through the website, you have availability from 10 Nov! Care to explain that one away?!
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Daniel Davidson
(@Dan91D) reported
@virginmedia why am I getting 20mb or less download speeds when I’m paying for 1gb ? And every time I use your app it says no issues when I’m clearly having issues ?!?!?