Virgin Media

Virgin Media Outage Report in Kidderminster, Worcestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kidderminster, Worcestershire, England 03/28/2024 14:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Kidderminster, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley, Stourbridge, Smethwick, Brierley Hill, Halesowen, Rowley Regis, Kingswinford and Cradley Heath.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia Broadband down again today 4th time this week. Really will have to rethink providers

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia That service is useless it makes up things that isn’t the question I ask

  • K45TRO EA (@K45TRO) reported from Birmingham, England

    @virginmedia why is your broadband so awful?

  • David_Preece David_Preece (@David_Preece) reported from Birmingham, England

    @virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    @virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported from Birmingham, England

    @virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!

  • fantom_dave DF (@fantom_dave) reported from Dudley, England

    @virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?

  • docsjmann Steve (@docsjmann) reported from Dudley, England

    @virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract

  • simkins_tracey Tracey Simkins (@simkins_tracey) reported from Halesowen, England

    @virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse

  • fantom_dave DF (@fantom_dave) reported from Dudley, England

    @virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update

  • alexlowe95 Alex Lowe (@alexlowe95) reported from Birmingham, England

    @virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?

  • mraymond68 Mark (@mraymond68) reported from West Bromwich, England

    @virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @Mattplaysgames7 @virginmedia Looks like the Erdington area is down

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good

  • ChrisImms I.Am.Chris.Imms (@ChrisImms) reported from West Bromwich, England

    @virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia

  • TheRamblingElf Richard (@TheRamblingElf) reported from Birmingham, England

    @AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hypothesis Dr Hypothesis (@Hypothesis) reported

    @virginmedia not a good look when you put up prices by 10% & try to charge me £20 for a connection fee that’s already in place; THEN fail to deliver a service.

  • shanewildchild [SC] Shane (@shanewildchild) reported

    @virginmedia Internet stopped working again.. 🙄 more problems again???

  • _shannonblyth shannon (@_shannonblyth) reported

    How fitting that so far today I've lost out on wages, about the same amount I pay monthly for my Internet because of these @virginmedia issues 🙃🙃🙃🙃🙃🙃🙃🙃

  • KT8910 KT Reid (@KT8910) reported

    @virginmedia Literally just gone down again! And yet you’re putting prices up again for this garbage! Ffs

  • steveblyth Stephen Blyth (@steveblyth) reported from Stockingford, England

    Yep. Down twice in one day. @virginmedia

  • TheHatofKent The Hat (@TheHatofKent) reported

    @virginmedia We've lost Internet in TN24 0EP. Was unstable this morning but now it's stopped working.

  • jaydipdmehta Jaydip (@jaydipdmehta) reported

    @Virgin @virginmedia broadband down. What's wrong?

  • ThreshCetus ︻デ7Hillź==== (@ThreshCetus) reported

    @virginmedia your dog **** Internet is down yet again. Can’t do a thing. You’re costing people so much ******* money. You fixed it for a whole what 5 hours? Disgrace. The only service you provide is that of a prostitution because I’m only getting ******.

  • adamski76322625 adamski (@adamski76322625) reported

    @virginmedia Disgusting service with the price price increase and poor internet.

  • TimStokes82 Tim Stokes (@TimStokes82) reported

    @virginmedia down again for the second time today and second time in last 2weeks.. working from home and not being able too absolutely disgusting, sort it out NP44 area.