Virgin Media Outage Report in Kidderminster, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kidderminster come from postal codes DY11 and DY10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidderminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Kidderminster, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley, Stourbridge, Brierley Hill, Kidderminster, Smethwick, Halesowen, Cradley Heath and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.
-
Gary Webber
(@gjw1603) reported
from
Birmingham, England
@virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.
-
Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia tremendous service had problems with my tv service for 3 weeks now which you still haven’t sorted and now you put my bill up and to try and sort it all out I’ve now been on hold for an hour shocking
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.
-
Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.
-
Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.
-
Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrCMorley @virginmedia If it’s anything like the ongoing outage in Four Oaks they won’t bother to contact you. I checked they had my correct details and I’ve had no updates. I’ve now cancelled my contract.
-
Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@Cee_langie8852 @virginmedia Yes, they are useless. No service most of yesterday and as of 0530 this morning, no service again. I’ve spent hours waiting to get through to the technical team. It’s time @ofcom got involved.
-
Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
@virginmedia problems with my phone line in B9 Birmingham.
-
Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ll try texting. I only have 1 bar of signal
-
Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@BFILeigh @virginmedia @SkyUK I don’t know you but Virgin Media as a company are so bad they look Sky look amazing. If you can cancel and find an alternative I’d do it.
-
mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it
-
§↯mØn
(@scgough) reported
from
Birmingham, England
Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking
-
Ash Corbett-Collins
(@corbettcollins) reported
from
Birmingham, England
@gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.
-
Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrPaulTreadwell @virginmedia @Ofcom I’ve just spoken to a very rude lady in retentions. Have been lied to, apparently I was on the internet all day yesterday, I was in the office.
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
-
Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@stephanemassey @VirginMediaCorp You should leave Virgin Media, I can pretty much guarantee the service won’t improve and you’ll be left with no internet on a regular basis.
-
tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
rossgemmel
(@rossgemmel) reported
@virginmedia Community log in? never heard of this
-
Adam
(@AdamWoo) reported
@virginmedia do you have a live chat service? I don't want to wait on the phone for an hour again to speak to faults
-
Mark
(@marksmithlfc) reported
@virginmedia service down in Colnbrook Slough . Cant work from home and cant get online ? #Nuisence #virginmedia #Down
-
Pete Hobson
(@pSK) reported
@virginmedia Yes I have. No problems there. Probably the whole street should just reset their routers? Go on, suggest that.
-
Dr. J Onyancha
(@JayOnyancha) reported
@virginmedia is there any known broadband connection issues around Sunderland area? The connection has been intermittent since morning
-
Christopher Baddoo
(@Baddoo) reported
from
Newcastle upon Tyne, England
@virginmedia any network issues in Newcastle upon Tyne? Our internet is down and can’t get through
-
Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?
-
Ric Lonsdale
(@bikerric) reported
@virginmedia Yes, it gives a a yellow circle with a white ! mark in the middle. It told me to reboot which I’ve done and still no devices connected unless I stand less than 1 metre away from the router. All cables attached as well so no problem there
-
Rito
(@BazaritoDorito) reported
@virginmedia broadband down in Dunstable LU6. I've got work to do
-
Ïvar The Boneless
(@Dee_AlCapone) reported
I say this every time but VIRGIN MEDIA is so awful