Virgin Media outages and service status in Kidderminster, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Kidderminster, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 21, 4:35 PM GMT+1.
- Internet (55%)
- TV (20%)
- Wi-fi (15%)
- E-mail (5%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kidderminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kidderminster, England
The most recent Virgin Media outage reports came from the following cities: Stourbridge, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Dudley, Rowley Regis, Brierley Hill, Oldbury, Smethwick, and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge
|
TV | 5 hours ago |
|
West Bromwich
|
Internet | 5 days ago |
|
Wednesbury
|
Internet | 7 days ago |
|
Halesowen
|
Internet | 8 days ago |
|
Bromsgrove
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
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Dave (@FuryZhil) reported from Dudley, England@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
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Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Stuart McCullagh (@stumccullagh) reported from Swindon, England@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.
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LOLZ N TING (@Tommm_Currie) reported from West Bromwich, England@virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..
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Lil (@_lilymarsden) reported from Dudley, England@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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Simon Neale (@nealesj) reported from Swindon, EnglandHey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Tim Hazelwood (@timhazelwood2) reported from Bewdley, England@virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman
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Carol Dickinson (@carol_dd6) reported from Dudley, England@virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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Richard C. Bishop 🏃♂️ (@richardcbishop) reported from West Bromwich, England@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Andy H (@AndyTDEJ) reported from Dudley, EnglandI think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
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♥ Karina Aura ♥ (@karriecheer) reported from West Bromwich, EnglandVirgin media has been down since this morning what a joke
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Jord (@J8rde) reported from Dudley, England@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Judy Lee (@DorisLee1966) reported from Dudley, England@virginmedia I’ve called and called l’ve used the chat line numerous times. A agent opened a complaint in early feb l received a letter saying all sorted when it wasn’t there are 2 complaints outstanding and my accounts are still wrong.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Worley (@worleyyy) reported@Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.
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Dan (@UKDan86) reported@IanLythgoe4 @Jess_Simpson645 @virginmedia Let me help you with basic primary school level spelling Ian. "They don't care as long as THEY'RE getting THEIR money every month." See it isn't that hard is it?!
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Debzy G 🦅🐦⬛🦉 (@brummiedebz) reportedFFS!! @virginmedia 2nd time in less than a week the broadband has gone down in B32! Seriously, get your **** together!!!
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Ian Lythgoe (@IanLythgoe4) reportedWish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia
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thisisthatian (@thisisthatian) reported@Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence
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G IREL (@TJAYIREL) reported@virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.
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Gary Mullen (@mullengary92) reported@Simon_Whale @virginmedia I had a huge bill and never paid it Not heard back from them
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brooklynn dakota phillips (@LeisaPh20037124) reported@virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off
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Daxie mum. (@lovesdaxies) reported@Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd I’ve heard others with same from Skye. They say they’ve sent the packaging but don’t until you phone to complain.
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Dave Rogers (@DaveRogers27) reported@Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.