Virgin Media

Virgin Media Outage Report in Kidderminster, Worcestershire, England

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The latest reports from users having issues in Kidderminster come from postal codes DY10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kidderminster, Worcestershire, England 08/26/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kidderminster, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Brierley Hill, West Bromwich, Dudley, Wednesbury, Halesowen, Worcester, Kingswinford, Rowley Regis, Stourbridge, Smethwick, Kidderminster and Cradley Heath.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • rogj82 Roger James (@rogj82) reported from West Bromwich, England

    @virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...

  • lizzyhappyfox liz fox🦊 (@lizzyhappyfox) reported from Dudley, England

    @virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • rogj82 Roger James (@rogj82) reported from West Bromwich, England

    @virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dazc090861 Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠

  • rcolqui1 Rob Colquitt (@rcolqui1) reported

    @virginmedia Thankyou for the swift reply! Same issue occurs... Its when I select which box I have

  • markdavemason Mark Mason (@markdavemason) reported

    @virginmedia I just wanted to see the bundles and prices but as an existing customer it appears I’m not allowed to do that and must jump through hoops to get any information. I’m going to wait and see what the fibre roll out in this area does for us. Doesn’t make you feel valued though.

  • wanna_be_dj Matty M (@wanna_be_dj) reported

    @virginmedia Is that using the MAC address? Apologies haven’t looked at the link. If yes, I tried that before and it caused all kinds of problems.

  • appleblossomBe appleblossomB (@appleblossomBe) reported

    @virginmedia I’ve complained I’ve given you the reference I’ve had an email back which bears no relation to my complaint . Your company is appalling . I’ve switched to BT . Your co is trying to get £ out of me until end of July for services I have not & will not receive . Horrendous

  • ArcticFox1977 ArcticFox19779 (@ArcticFox1977) reported

    @virginmedia So now we have no Internet for 5 days now. My son can't connect with his tutor and my wife can't do any work/uni assignments because of this rock bottom rubbish service from virgin who claims they are lightning fast. There's nothing lightning about your customer service/ enginee

  • gavhobbs Gavin Hobbs (@gavhobbs) reported

    @virginmedia I'm having trouble with your website. Ever since I started using Volt I dont seem to be getting the speeds I should. I also went to downgrade my package as a result of having volt, and the bot that the website uses is useless!

  • mattfoster2010 _mattfoster2010 (@mattfoster2010) reported

    @EJsKnitsGB i went out for a lunch and a catch up with a friend earlier, it was nice but it's really hot here, came back and within an hour of being back we had a power cut, apparently Virgin Media had an outage so it might be connected.

  • 4a6d65 Jamie Saunders (@4a6d65) reported

    @virginmedia I'm asking, if I was an existing customer now or a new customer about to leave their minimum term, how much are both packages? Surely someone at VM must know without needing access to my account?

  • 4a6d65 Jamie Saunders (@4a6d65) reported

    @virginmedia and I'm an existing customer, who has come to an end of an O2 contract (not planning to renew, wasn't for a phone) and I'm not sure I see what Volt benefit I'm getting here?