Virgin Media outages and service status in Kidderminster, England

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kidderminster, England

The most recent Virgin Media outage reports came from the following cities: Halesowen, Brierley Hill, Oldbury, West Bromwich, Smethwick, Dudley, Wednesbury, Rowley Regis, and Stourbridge.

City	Problem Type	Report Time
Halesowen	Internet	6 hours ago
Brierley Hill	Internet	16 hours ago
Oldbury	Internet	1 day ago
West Bromwich	E-mail	3 days ago
Oldbury	Internet	4 days ago
Oldbury	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 5 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Brian Cape (@BrianMCape) reported 8 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  DOM PRIEST (@Dom_Priest94) reported 11 minutes ago from Dudley, England

  @virginmedia chronic customer service !

• 
  Scott badham (@scbadham) reported 15 minutes ago from West Bromwich, England

  @virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again

• 
  Nicky Rowe (@nickywolko) reported 15 minutes ago from Dudley, England

  @virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful

• 
  Richard Anderson 💙 (@MrRichAnderson) reported 17 minutes ago from Kidderminster, England

  @virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.

• 
  Carol Dickinson (@carol_dd6) reported 20 minutes ago from Dudley, England

  @virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.

• 
  Judy Lee (@DorisLee1966) reported 20 minutes ago from Dudley, England

  @theMrsH89 @virginmedia l upgraded my internet with Virgin and it’s dreadful. The process still isn’t sorted out lm being charged incorrectly and it won’t be put right until complaints sort it out. I’m still waiting for complaints the service for broadband and the customer is poor and very stressful

• 
  Ben Franklin. (@benavfcfranklin) reported 27 minutes ago from Dudley, England

  @LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 28 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Jackie Scott (@JackieScott_) reported 30 minutes ago from Dudley, England

  @virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration

• 
  Ben Franklin. (@benavfcfranklin) reported 30 minutes ago from Dudley, England

  @LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 30 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Steve Lees (@measlewolf) reported 38 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Cara (@Cara_L_RN) reported 43 minutes ago from Dudley, England

  @virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated

• 
  Dani Grim (@RefinedSavage) reported 44 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 45 minutes ago from Kidderminster, England

  @virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?

• 
  Andy (@a_Muss60) reported 50 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Chris Psaras (@chrispsaras) reported 52 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 57 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 6 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  WhiskyTango AlphaFox 😷🇪🇺🍸 (@jbond) reported 9 minutes ago

  Classic Virgin Media. I have TNT sports. TNT bought by HBO Max. VM email about streaming deal. Follow instructions, click "activate TNT Sports-HBO Max". Get this :- > Sorry, something’s gone wrong! We’re having some technical issues. Please try again later. Sigh.

• 
  JayMo (@JMohammed84845) reported 9 minutes ago

  @youfibre These guys begged me to leave virgin media and now providing a substandard service, I'm calling out Qasim Mughal, I'm paying more fo a slower speed. I'm. Sorry virgin media can I come back!

• 
  Marcus Keane (@TelfordMemories) reported 10 minutes ago

  Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

• 
  Abby R (@abbyr6498) reported 11 minutes ago

  @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

• 
  Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported 19 minutes ago

  @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

• 
  Phil (@philbreadin) reported 20 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 21 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  Patrick McNamara (@PaddyMc_06) reported 21 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

• 
  Joshy R 🌒 (@JJRussell95) reported 23 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV