Virgin Media outages and service status in Kidderminster, England

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kidderminster, England

The most recent Virgin Media outage reports came from the following cities: Brierley Hill, Oldbury, Dudley, Kidderminster, Halesowen, West Bromwich, Smethwick, and Wednesbury.

City	Problem Type	Report Time
Brierley Hill	Internet	14 hours ago
Oldbury	Wi-fi	21 hours ago
Oldbury	Internet	2 days ago
Oldbury	Internet	3 days ago
Oldbury	Internet	3 days ago
Oldbury	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

• 
  Jackie Scott (@JackieScott_) reported 2 minutes ago from Dudley, England

  @virginmedia 3 days on top of 2 already means a customer lost 😥

• 
  Paul McDonough (@FleeDoubleE) reported 4 minutes ago from Halesowen, England

  @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

• 
  Shelly (@shelleex5) reported 7 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Lacie_Adams (@Lacie_Adams1) reported 11 minutes ago from West Bromwich, England

  Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?

• 
  Satish Danny Paul (@________Danny) reported 13 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Dave (@FuryZhil) reported 14 minutes ago from Dudley, England

  @virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?

• 
  claire smith (@clairado77) reported 15 minutes ago from West Bromwich, England

  @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 22 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Suzi🧡🖤🧡💕 (@Suzanne_WW) reported 24 minutes ago from Dudley, England

  @virginmedia Absolutely useless Rude employees and no help!

• 
  Dickie B (@richiebunn) reported 26 minutes ago from West Bromwich, England

  The award for the worst ever customer service goes to @virginmedia over an hours wait to get through.

• 
  Susan Johnson (@SusieWJr) reported 32 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  claire smith (@clairado77) reported 34 minutes ago from West Bromwich, England

  @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

• 
  Simon Neale (@nealesj) reported 36 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Jackie Scott (@JackieScott_) reported 37 minutes ago from Dudley, England

  @virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration

• 
  Satish Danny Paul (@________Danny) reported 38 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  R Joberns (@rjoberns) reported 40 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Cara (@Cara_L_RN) reported 52 minutes ago from Dudley, England

  @virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated

• 
  Susan Johnson (@SusieWJr) reported 52 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Helen Croft (@NannieHelen) reported 53 minutes ago from West Bromwich, England

  Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 2 minutes ago

  @miaKJKJ22 @Gary1165 @virginmedia Yes, agreed, it's usually well known about general outages. Annoying though when they say it's all fixed in your area and the service checker says all OK at you property when it clearly isn't 😬

• 
  TommyH (@TW19_2_3) reported 2 minutes ago

  @virginmedia total shite, no broadband, failure after failure. Bullshit service

• 
  Charlotte Riggio (@MsLiberty1776US) reported 3 minutes ago

  @virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response

• 
  Casilda Malagon (@casilda1) reported 4 minutes ago

  @virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough

• 
  Sophie Alexis (@SophieAlexis30) reported 4 minutes ago

  @virginmedia just installed internet and been told we need 2 boosters it’s been a week and a half and still yet to arrive. Can anyone help in chasing them please.

• 
  Shaun (@shauny67) reported 4 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  Casilda Malagon (@casilda1) reported 7 minutes ago

  @virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.

• 
  VirginmediaCSUK (@VirginmediaCSUK) reported 8 minutes ago

  @virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 9 minutes ago

  @virginmedia Are there known issues in the se3 post code? Your service status page is also not working

• 
  Unique CB7 (@barlow99) reported 11 minutes ago

  @virginmedia you’re internet is crap