Virgin Media outages and service status in Kidderminster, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kidderminster, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 9, 3:52 PM GMT+1.
- Internet (58%)
- TV (25%)
- Wi-fi (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kidderminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kidderminster, England
The most recent Virgin Media outage reports came from the following cities: Halesowen, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Stourbridge, Dudley, Rowley Regis, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen
|
Wi-fi | 1 day ago |
|
West Bromwich
|
Internet | 9 days ago |
|
Wednesbury
|
Internet | 10 days ago |
|
Bromsgrove
|
Internet | 11 days ago |
|
Brierley Hill
|
TV | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
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Steve Penn (@pennwba) reported from West Bromwich, England@virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name
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Dave (@FuryZhil) reported from Dudley, England@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
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ππππ (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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claire smith (@clairado77) reported from West Bromwich, England@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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rayofsunshine π (@lestatsmum) reported from Halesowen, England@virginmedia do you have a number or email so I cancel mobile insurance?
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jordy (@jordyanslow1) reported from Dudley, England@virginmedia any chance of an update regarding the outage in my local area regarding internet connection? Itβs been down 2 days straight!
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Carol Dickinson (@carol_dd6) reported from Dudley, EnglandGutted that Iβve renewed my mobile contract with @virginmedia I donβt think Iβve ever had such bad customer service before. Iβm still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!
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Jackie Scott (@JackieScott_) reported from Dudley, England@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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Carol Dickinson (@carol_dd6) reported from Dudley, England@virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. Iβm really disappointed with Virgin, I expect better customer service from such a big company.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia do you have a known issue with the sports channels? They arenβt working and the phone-line cuts me out off.
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Lacie_Adams (@Lacie_Adams1) reported from West Bromwich, EnglandWell done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on π‘ it would be nice to have one good experience with you. How do I log a complaint?
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Iβm currently on hold. My mum is in her 70βs and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.
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W1LKO (@Wilkomania1984) reported from Stoke, England@virginmedia Your customer services are useless!!!!!! π‘π‘π‘
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Judy Lee (@DorisLee1966) reported from Dudley, England@virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasnβt changed l have no idea what is happening with the complaints. Iβm so worn down by it all.
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ππππ£ππ π₯π₯ππ§Έ (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Tim Hazelwood (@timhazelwood2) reported from Bewdley, England@virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out
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adi (@adiDev0) reported from West Bromwich, England@virginmedia Just to update, the engineer has never come
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trina S π (@BrownEyedGirlGB) reportedBy December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?
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Tommy Fitz (@blugun) reported@virginmedia down again, 2nd time in two daysπππ
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MakkaZilla (@MakkaZilla) reported@virginmedia I moved back to you 6 months ago, and until recently things were going okay. But I've just lot service again, I've lost count of how many times we've lost connection in the last 2 weeks or so. What on earth is going on???
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Davie G π¬π§ (@fredbeare) reported@biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out
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FoundNemo (@NemoH666266) reportedI'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work
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Ian Davies (@IDavies1979) reported@biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms
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Jase Whelan (@WiJayWhelan) reported@virginmedia so 4 days later i receive this π‘Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00
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Dadaldo (@HRH_Duke_of_Url) reportedVirgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for Β£5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.
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Box National (@BoxNational) reportedHi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia
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Chef Paul (@ChefPaul41) reportedReckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.