Virgin Media outages and service status in Kidderminster, England

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kidderminster, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Wednesbury, West Bromwich, Brierley Hill, Smethwick, Dudley, Tipton, Stourbridge, Bromsgrove, Kidderminster, Kingswinford, and Halesowen.

City	Problem Type	Report Time
Oldbury	Wi-fi	5 hours ago
Wednesbury	Phone	1 day ago
West Bromwich	Internet	1 day ago
Oldbury	Internet	1 day ago
Oldbury	Wi-fi	2 days ago
Brierley Hill	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

• 
  Jonathan Ward (@jaward916) reported 2 minutes ago from West Bromwich, England

  @virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!

• 
  ♥ Karina Aura ♥ (@karriecheer) reported 5 minutes ago from West Bromwich, England

  Virgin media has been down since this morning what a joke

• 
  Jot Shoker (@jot_shoker) reported 14 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Judy Lee (@DorisLee1966) reported 15 minutes ago from Dudley, England

  @theMrsH89 @virginmedia l upgraded my internet with Virgin and it’s dreadful. The process still isn’t sorted out lm being charged incorrectly and it won’t be put right until complaints sort it out. I’m still waiting for complaints the service for broadband and the customer is poor and very stressful

• 
  Steve Lees (@measlewolf) reported 16 minutes ago from Dudley, England

  @virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.

• 
  Andy (@a_Muss60) reported 21 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Kev Maslin (@kevmaslin) reported 21 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  jordy (@jordyanslow1) reported 22 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 22 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Troy (@tr0y1291) reported 28 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Helen Croft (@NannieHelen) reported 29 minutes ago from West Bromwich, England

  Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

• 
  Howard Martin 💚 (@HJMKent) reported 30 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 35 minutes ago from Kidderminster, England

  @virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 36 minutes ago from Kidderminster, England

  @virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!

• 
  Ben Franklin. (@benavfcfranklin) reported 41 minutes ago from Dudley, England

  @virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.

• 
  Adie Hughes (@AdieJAMster) reported 52 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Stu Jones (@StuJonesMusic) reported 54 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Carol Dickinson (@carol_dd6) reported 57 minutes ago from Dudley, England

  Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!

• 
  Jord (@J8rde) reported 58 minutes ago from Dudley, England

  @Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?

• 
  Jord (@J8rde) reported 59 minutes ago from Dudley, England

  @virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gizëm (@seccadelikbaby) reported 2 minutes ago

  Working from home in TW1 and my Virgin Media internet has been down for 2 days. I literally can’t do my job. It’s 2026 and I’m still dealing with outages lasting this long. Completely unacceptable. @virginmedia

• 
  Youya (@MindOfYouya) reported 5 minutes ago

  @virginmedia this has become a weekly thing with your spotty internet connection! Please fix it, i am paying £40+ a month and having to deal with this nonsense!!!!

• 
  Mary (@Mary19764789) reported 5 minutes ago

  Echo chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV

• 
  Trevor Gadd (@GaddTrevor) reported 6 minutes ago

  @gblondon1 @skytv @virginmedia Wish we had virgin in my area. Sky extortionate fees now, love sports, multi room and boys watch at uni so not really much choice. I believe their Sat contract runs out in a few years so will lose some of the service I currently get so will def leave then

• 
  Stuart Prior (@StuartJPrior) reported 9 minutes ago

  @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

• 
  System11 (@System11b) reported 11 minutes ago

  @MartinSLewis The only effective way to haggle is to just say you're cancelling. With car insurance particularly it's an annual timewasting ritual where they hike the renewal for no reason at all, you call to cancel and they immediately fold and come back with a better offer. Also works with Virginmedia when they make a tiny change to packages and hike them.

• 
  Jeanette (@missjnyc1) reported 13 minutes ago

  @virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3

• 
  Danni (@danni_ox_) reported 13 minutes ago

  @PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when it’s broadband only deals, it’s it’s broadband and tv - it says any broadband, therefore anything that’s in the “not eligible” below, doesn’t count for them

• 
  FordPrefect (@fp2072) reported 14 minutes ago

  @virginmedia Shocking service , told you'd call to discuss offers , no one does, I then get a call from the complaints team that I can't take so they say they'll call back and they don't either

• 
  Nicholas Reicher (@NSReicher) reported 15 minutes ago

  @PeteUK7 @virginmedia We had the same problem with Verizon. We told them my father in law didn't abandon his service-he died. And we were positive if given a choice, he'd have preferred to continue using their service. Verizon canceled.