Virgin Media outages and service status in Kidderminster, England

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kidderminster, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Dudley, West Bromwich, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Kidderminster, Kingswinford, and Halesowen.

City	Problem Type	Report Time
Oldbury	Wi-fi	1 day ago
Oldbury	Wi-fi	2 days ago
Dudley	Internet	3 days ago
Dudley	Wi-fi	4 days ago
Oldbury	Internet	5 days ago
West Bromwich	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

• 
  Steve Lees (@measlewolf) reported 1 minute ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Craig Brown (@CraigBrownGolf) reported 8 minutes ago from Dudley, England

  @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

• 
  Simple pics 📷 🇬🇧 (@simplepics66) reported 8 minutes ago from West Bromwich, England

  @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

• 
  Paul McDonough (@FleeDoubleE) reported 10 minutes ago from Halesowen, England

  @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

• 
  Stu Jones (@StuJonesMusic) reported 12 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Andy (@a_Muss60) reported 13 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Jackie Scott (@JackieScott_) reported 27 minutes ago from Dudley, England

  @virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration

• 
  Dickie B (@richiebunn) reported 29 minutes ago from West Bromwich, England

  The award for the worst ever customer service goes to @virginmedia over an hours wait to get through.

• 
  Lil (@_lilymarsden) reported 31 minutes ago from Dudley, England

  @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

• 
  Steve Lees (@measlewolf) reported 33 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Jonathan Ward (@jaward916) reported 37 minutes ago from West Bromwich, England

  @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

• 
  Satish Danny Paul (@________Danny) reported 41 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  W1LKO (@Wilkomania1984) reported 45 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Ben Franklin. (@benavfcfranklin) reported 47 minutes ago from Dudley, England

  @virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.

• 
  Stuart Henley (@HenleyStatic) reported 49 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 55 minutes ago from Kidderminster, England

  @virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?

• 
  Jord (@J8rde) reported 57 minutes ago from Dudley, England

  @virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.

• 
  Stuart McCullagh (@stumccullagh) reported 58 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  ♥ Karina Aura ♥ (@karriecheer) reported 58 minutes ago from West Bromwich, England

  Virgin media has been down since this morning what a joke

• 
  Brian Cape (@BrianMCape) reported 59 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Poli 🤌 (@CryptoPoli) reported 6 minutes ago

  @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!

• 
  Jo (@Mansfield_Girl) reported 9 minutes ago

  @virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.

• 
  Usman Ghani (@usmaenghani) reported 10 minutes ago

  @virginmedia one of the worst technical, customer call and messaging service you have.

• 
  Emma ✞ 🦌 (@emmawhufc42) reported 11 minutes ago

  I’m trying to cancel Netflix but now I have to call virgin media because it’s through them I’ll be back in six hours once I’m off the phone

• 
  Jeanette (@missjnyc1) reported 12 minutes ago

  @virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm

• 
  andrhay (@andrhay12) reported 16 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00

• 
  Lisa Harvey (@weeleesa) reported 16 minutes ago

  @virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.

• 
  wendyh (@wendyhemsworth) reported 20 minutes ago

  @virginmedia our internet is down as is our neighbours. Online it says issue with our hub but followed all instructions and still says issue. Online says no outages but both ours and neighbours are down. They have engineer booked for tomorrow but I need internet now

• 
  Robbie Humphries (@RobbieH1972) reported 21 minutes ago

  @TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …

• 
  cari_lou (@swlondonraised) reported 22 minutes ago

  @virginmedia Is the WiFi down in Tw7 area. Why ? And how long will it be to get sorted. My son has an online exam today 😡