Virgin Media outages and service status in Brierley Hill, England

Problems in the last 24 hours in Brierley Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierley Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brierley Hill, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Bromsgrove, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Walsall, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Streetly.

City	Problem Type	Report Time
Oldbury	Internet	1 hour ago
Birmingham	Wi-fi	2 hours ago
Birmingham	TV	2 hours ago
Birmingham	Internet	7 hours ago
Birmingham	Internet	7 hours ago
Oldbury	Internet	8 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brierley Hill, England

Latest outage, problems and issue reports in Brierley Hill and nearby locations:

• 
  ch Saqib (@saqibsvideos) reported 5 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Andraay Leung (@Andraay) reported 5 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 8 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  hayley chapman (@haychapperz) reported 8 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 11 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Trickie Dickie (@NickHickey84) reported 19 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Beard Punk (@BeardPunk) reported 20 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Garry (@paragaz) reported 21 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Howard Martin 💚 (@HJMKent) reported 22 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Simon Neale (@nealesj) reported 26 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Neil Simpson (@nippa77) reported 27 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 29 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Susan Johnson (@SusieWJr) reported 30 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Evan Davis (@EvanD) reported 37 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Stu Jones (@StuJonesMusic) reported 44 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  SorachiTim (@PolymathTim) reported 46 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Rob Chipman (@robchippyman) reported 46 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  G 🇯🇲 (@ethnicalien) reported 50 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Alex (@laticwolf) reported 55 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly Turner (@kellyj70) reported 3 minutes ago

  @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

• 
  jamiezerofour (@jamiezerofour) reported 3 minutes ago

  @Benleo @virginmedia Serious point - I have never ever ever considered virgin media because, for at least 20 years - they have had the most appalling customer services reputation.

• 
  Poli 🤌 (@CryptoPoli) reported 4 minutes ago

  @virginmedia The loss of service is due to a cable being drilled through. The Customer Service had been the worst I have ever encountered, incorrect information provided on every call. I'm going to be seeking substantial compensation due missing days off work etc..

• 
  Joanna Ross (@JoannaR47564283) reported 6 minutes ago

  @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

• 
  Laura (@Laura92492442) reported 8 minutes ago

  @Benleo @virginmedia Try @NatWindscreens they would give Virgin a run for their money. Tried calling 5 times - different person each time- 5 calls today, 3 emails and voice mail. They have taken my money, realised that window screen needs calibration and offered date in TWO weeks. 3rd world service

• 
  Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported 10 minutes ago

  @Benleo @SteveMartin_TM @virginmedia That call centre is the worst.5 calls, online chat. Got it wrong every time. Bangalore rubbish

• 
  SinfulScorpio (@_SinfulScorpio_) reported 13 minutes ago

  @BlancoGoGo @virginmedia Well that sucks. These things should be fine

• 
  Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported 14 minutes ago

  @Benleo @virginmedia Sky are no better, impossible to get to speak with anyone from their call centre that actually speaks clear English. I admit I've put the phone down several times because I cannot understand a word they say.

• 
  Gazza191 (@GTCT19144) reported 16 minutes ago

  @jomickane @Benleo Don't go with Virgin media Jo , the worst company ever.

• 
  Craig (@Scrumpyjackfan) reported 23 minutes ago

  @Benleo @Ofcomsheep @virginmedia They were charging me a fee to watch Netflix even though 1, I never watch Netflix and 2, my partner has a Netflix account but even if u use the app on virgin even for a different user you will get charged. For a different user you have to use the app on your tv not virgin😕