Virgin Media

Virgin Media Outage Report in Brierley Hill, Dudley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Brierley Hill come from postal codes DY5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brierley Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brierley Hill, Dudley, England 03/18/2025 15:00

March 18: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brierley Hill, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Brierley Hill, West Bromwich, Wolverhampton, Stourbridge, Oldbury, Wednesbury, Ryton and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brierley Hill, England

Latest outage, problems and issue reports in Brierley Hill and nearby locations:

  • TomPG92 Tom (@TomPG92) reported from Birmingham, England

    @virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..

  • midwifephd Roisin Bailey (@midwifephd) reported from Birmingham, England

    @amesmorton48 @virginmedia They're the worst.

  • Mijan93243645 MH (@Mijan93243645) reported from Birmingham, England

    @virginmedia Your text service is worse than speaking to someone live

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details

  • brumadam Adam (@brumadam) reported from Birmingham, England

    Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏

  • CCRSGAMING Connor (@CCRSGAMING) reported from Walsall Wood, England

    @virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process

  • Daniel_Gaskarth Dan. (@Daniel_Gaskarth) reported from Redditch, England

    @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia huns ya broadband is broken , again.

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

  • DaveWFC Dave Phillips (@DaveWFC) reported from Wednesfield, England

    Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    Internet is down again @virginmedia It’s a Friday night. Sort it out.

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably

  • ghstofyouBrock 👻•Betty👑•👻 (@ghstofyouBrock) reported from Walsall Wood, England

    Aight but why is virgin media the worst ******* internet shut ever

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.

  • amesmorton48 Amy Morton (@amesmorton48) reported from Birmingham, England

    Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.

  • Susiec64 SUSAN (@Susiec64) reported from Halesowen, England

    @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for £33 pm. I accepted with a thank you. Two days later I receive new contract. It’s not my original package. Maxit removed and Mixit Tv put in place. No HD..

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at £30 pm. Then received call from Virgin....

  • jonnysmorrison Jonny Morrison (@jonnysmorrison) reported from Lambeth, England

    I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for £78!Your Virgin shops are closing so can’t talk to them

  • fayelsmithxo Faye Lauren Smith (@fayelsmithxo) reported from Liswerry, Wales

    @virginmedia wifi’s down yet again!!! don’t pay money for your broadband just for it to be shut down all the time!

  • stevexoh stevexoh (@stevexoh) reported from Esher, England

    Hi @virginmedia Broadband been down in KT10 all day and update now says estimate 9.05 tomorrow morning earliest. Is there any more info on how accurate this is? If true I have to cancel only bit of paid work I’ve had for last 4 months so keen to know either way ASAP.

  • WKLetting West Kirby Letting Ltd (@WKLetting) reported from Hoylake, England

    @virginmedia no response 21 days since I wrote, email and called you to cancel virgin broad Poor customer service !!

  • mikesanuk Mike (@mikesanuk) reported from Esher, England

    @virginmedia Atrocious Service. Lost all services and then there is no one available to report the fault to! No doubt some workman have just cut through a cable!

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy