Virgin Media Outage Report in Brierley Hill, Dudley, England
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The latest reports from users having issues in Brierley Hill come from postal codes DY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Brierley Hill, West Bromwich, Wolverhampton, Stourbridge, Oldbury, Wednesbury, Ryton and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Community Discussion
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Virgin Media Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!
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James Leeson
(@Shyman00) reported
from
Redditch, England
@LadyofLetter @virginmedia Same issue with BGT 😖
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Dave Hunter
(@DNhunter85) reported
from
Birmingham, England
@virginmedia shocking customer service
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer
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Amrit Singh
(@MrASingh) reported
from
Birmingham, England
@virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either
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✮｡ 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮｡ 🏴
(@6ft3Queen) reported
from
Birmingham, England
@virginmedia down again 😤
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.
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Rhi
(@Xxx_Rhi_xxX) reported
from
Birmingham, England
@virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.
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Evan Joanette
(@EvanJoanette) reported
from
Birmingham, England
@virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝐰𝐚𝐥𝐥𝐢𝐬
(@asitwallis) reported
@virginmedia hi my dad has been trying to cancel our virgin account for over 5 hours now, first was an hour on the phone where he were eventually cut off and then almost 4 hours with the live chat/whatsapp team? this is shocking customer service.
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imtious sheikh
(@ImtiousSheikh) reported
@ClaireKavanag19 @virginmedia Absolutely agree with you, Virginia Media has the worse customer service. I am going through the same pain. I been trying to contact them to cancel my service. They never pick up the call. Went though their chat platform and going round in circle for 2 days. No one call back
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milly
(@millyjxo) reported
@virginmedia my partner is being charged for cancelling his account even though we spoke to your team two weeks ago who agreed there is nothing to pay. When we call, all the notes on his file have been deleted and we get hung up on when asking to speak to a manager, can you help?
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James.
(@jamestweedale) reported
@virginmedia No is still haven't been able to get through. Your phone system doesn't work, the keypad options do not move me through the options, I just keep going round the first set
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Fahima
(@Fahima73893221) reported
@virginmedia, compare to some other broadband providers, Virgin media charges premium amount and yet when there's fault, you do not have enough engineers/ technician in place for them to come next day or the following day to fix a fault!I'm absolutely horrified with your service!
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imtious sheikh
(@ImtiousSheikh) reported
@asitwallis @virginmedia Absolutely agree with you, Virginia Media has the worse customer service. I am going through the same pain. I been trying to contact them to cancel my service. They never pick up the call. Went though their chat platform and going round in circle for 2 days. No one call back
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Erin
(@ErinRdesign) reported
I think Richard Branson is one sadist guy, that world wide pain of trying to cancel your virgin media account 👿
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Mario Avossa
(@MarioAvossa) reported
@virginmedia Why? Can you cancel my account? If not then theres not much point really.
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Amran Ahmed
(@amranioahmeda) reported
@O2 other companies have had price increases. I rang Virgin Media about my broadband price increase as it was also a new contract. They applied a reoccurring discount to offset the increase. Easily done. Happy customer = loyal customer. I look forward to leaving O2...
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imtious sheikh
(@ImtiousSheikh) reported
@aliye263 @virginmedia Absolutely agree with you, Virginia Media has the worse customer service. I am going through the same pain. I been trying to contact them to cancel my service. They never pick up the call. Went though their chat platform and going round in circle for 2 days. No one call back