Virgin Media Outage Report in Brierley Hill, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Brierley Hill come from postal codes DY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Brierley Hill, West Bromwich, Wolverhampton, Stourbridge, Oldbury, Wednesbury, Ryton and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Amy Morton
(@amesmorton48) reported
from
Birmingham, England
Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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👻•Betty👑•👻
(@ghstofyouBrock) reported
from
Walsall Wood, England
Aight but why is virgin media the worst ******* internet shut ever
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved
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H
(@NearLegalJones) reported
from
Dudley, England
@virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James M
(@Jimmay94) reported
@virginmedia joined in august made a payment it never got credited had a complaint with executive team they apparently fixed the problem told me to call this morning to get reconnected called up told the request was sent, now I have had a completely new contract 2x the price
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Iain Oswald💙
(@iainoswald) reported
Hey @virginmedia trying to work here, but you have shut my Internet down. Can we have it back up please @ EH21?
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Nottinghill Man
(@nottinghillman) reported
@virginmedia @CarersUK Nothing like having your Virgin Broadband cut off without notice because of a phone call going over an arbitrary credit limit when you have not even been presented with a bill to pay for said call in the first place. How not to run a business and a service. Very poor!
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Lara McWilliams.
(@McwilliamsMay) reported
@virginmedia already & when I call back in one hour that will be 8 times two consecutive times & then when I call back tomorrow (3 consecutive times) Virgin Media whilst taking my money for a service I am not receiving, might or might not do something about it. Or even better still let me...
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Carol-Anne 🎅🎄🎁
(@chinad01169) reported
@virginmedia Renting movies from you today is pure crap! Have ordered Aquaman and Doctor Strange and neither will play. Films run for 15 seconds then stop for 3 seconds then start and stop. I'm paying for movies I can't watch!
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Lloyd James 🌱
(@llooggaazz) reported
@virginmedia internet has been down for over two hours now and I’ve got a super important presentation due very soon!! #help
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Li☻
(@M4ndoooo) reported
@Norman_Munneke @virginmedia youre the type of customer i dont want on the phone
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jeff livy
(@rifleman68) reported
@virginmedia hi I’m having problems with your services I can’t log into my virgin media account online as it doesn’t recognise my details for some reason and also I have spoke to one of your colleagues earlier about this and didn’t seem to fix it. Also all our services are down
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Mr Kwacky
(@Mr_Kwacky) reported
@B14News Someone sent me a video of the virus spreading units being installed. It was a broken Virgin media TV box.
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Lara McWilliams.
(@McwilliamsMay) reported
@virginmedia got one hour before the 24hours is up? Why am I monitoring a service that I pay for but is no longer that is not available to me Virgin Media why?