Virgin Media Outage Report in Brierley Hill, Dudley, England
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The latest reports from users having issues in Brierley Hill come from postal codes DY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Wolverhampton, Walsall, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Redditch, Smethwick, Kidderminster and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Stu
(@matchstickman74) reported
from
Wednesfield, England
Its derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
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sarah allen
(@sair74) reported
from
Redditch, England
@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE
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Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ً
(@ClaraRoseHearts) reported
@hhhhhggggjkkn1 @virginmedia They’ve been trying to fix this since 4am this morning :(
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🎀 𝐿𝒶𝓊𝓇𝒶 🎀
(@LAW_1311) reported
Hello @virginmedia could you explain why I’ve had no phone,tv or broadband since 8am this morning. This is really bad and you don’t even compensate you’re customers.
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Can be blank.
(@altforreal91) reported
@virginmedia hi, any known issues in the BR7 area of Bromley? No internet since last night and the service status website won’t load on any devices for me. Thank you
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AmyTrakos
(@TrakosAmy) reported
@virginmedia Yes local issues. I've finally managed to log the issue but the issue has been ongoing since last Thursday at least..it comes back on for a few hours (overnight usually) but keeps going again and mobile data is weak for work. Are there actually technicians checking all this time?
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philwoodford
(@philwoodford) reported
@virginmedia @BustopInPeckham I have an email issue myself and when I go to the status page, it’s not loading properly either in Chrome on a desktop or Safari on iPhone. You can’t submit your postcode.
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christopher clack
(@BustopInPeckham) reported
@virginmedia is Virgin Media mail server down. No email?
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Azza
(@AzzaHoop) reported
Hey @virginmedia, Today your internet keeps dropping out for me throughout the whole day. You usually suggest going to your service page but that is down too! (Every other site is fine on 5G) Please fix your issues!
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Jennie Murray 🇪🇺🏴
(@lithgaelark) reported
from
Perth, Scotland
@virginmedia Why is my Internet not working?
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margaret hung
(@curranhung) reported
@virginmedia I am having trouble with webmail. I keep getting "server unreachable" and "error" pop-ups. Emails don't send and don't load. It's extremely slow and times out so that I have to start all over again. Service status says OK. Text message with link uselss. Please help.
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Lucy Clark
(@lucy_clark70) reported
@virginmedia Thank you for this. Your service status page isn't working for some reason...Can you confirm if there is a fault in my area - that would easier as I'm trying to work (using my personal hotspot)!