Virgin Media Outage Report in Brierley Hill, Dudley, England
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The latest reports from users having issues in Brierley Hill come from postal codes DY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Kidderminster, West Bromwich, Redditch, Walsall, Kingswinford, Brierley Hill, Stourbridge, Halesowen, Bilston, Oldbury and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Dudley |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Stuart
(@Griffomiester) reported
from
Willenhall, England
@virginmedia Have a word with yourself, this has been going on for 12 months. How about you send an engineer to fix once and for all
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate
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Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia
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Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
Really disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough
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Clive Reeves
(@PRBloke) reported
from
Birmingham, England
@Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service
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Lucy Coxon
(@lucylegs1506) reported
from
Wednesfield, England
@virginmedia not a happy customer at all. My phoneis not working at all, not turning on. I pay insurance thru virgin. I called them 2day to see if it could be repaired, they said no and Ive gotta pay £80 excess for a replacement. It doesnt state this in my contract.
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@BloxwichWolf @virginmedia They are beyond crap!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this
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Luke T
(@lukiee) reported
from
Dudley, England
@virginmedia I can’t get into my account online.. I have changed my password but it is still my my details are incorrect.. help
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.
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Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡
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Luke T
(@lukiee) reported
from
West Bromwich, England
@virginmedia Still go having issues :(
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chris
(@eurobob17) reported
from
Wolverhampton, England
@virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service
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Philky
(@philwowski) reported
from
Birmingham, England
@virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that
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Ian lee
(@ianl2001) reported
from
Wolverhampton, England
@virginmedia please explain customer service to me...on hold for 16 minutes, then cut off #jokeservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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savvysausage
(@savvysausage1) reported
@virginmedia I'm not looking for any waffle any excuses and crap, why didn't you turn up, as arranged, to pick up your equipment today. please tell me ??. PL1 3AS
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Martin Hughes
(@MartinH01846340) reported
@virginmedia £10 new phone with unlimited data....really I say you are a long-standing customer, one of the longest virgin customers. Well the good thing is it will all be recorded.
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hm_Ilg
(@mrchoota) reported
Virgin Media has better service than the england squad supplying Harry Kane. #ENGVUSA
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Cheryl Hughes
(@Chez_00515) reported
@virginmedia It’s march next year it renews, my hours are changing at work which is why I’m wanting to cancel.
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Scouse
(@JonhPaul2020) reported
@virginmedia @wednesdayaddams @NetflixUK It’s not that I’m not paying it because I am paying it I wouldn’t recommend any one Because I don’t want anybody else having the same issues I have talked about this but there’s nothing there gonna do about it and you must know this because this cost of living
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leemoxy
(@moxy57) reported
Great time to go down Virgin Media!! Knobs!!!
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Bexy Beatdown
(@bexybeatdown) reported
@virginmedia But regardless of the technical side of things, I'm disgusted by the way I have been treated from the start by customer service. I was messed about constantly, even from the point of installation. Even the installation team said 'what the heck are they playing at'.
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Gary barlow
(@Garybar68540454) reported
is virgin media contactable at all? online chat is a joke, " transferring you to a real person.......hour later still nothing, done this for 2 days now as a new customer, waiting for installation, being overcharged, i would like to speak to virgin
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alex
(@alexuppard) reported
@virginmedia is there an issue in G11? my internet has constant cutting out all evening no matter how many times i restart the hub:(
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Scarlet 🐏🌲🐚
(@ScarletrClark) reported
@virginmedia We had a total loss of service. We received the box late October and it hadn’t worked since the first installation appointment was a failure on the 2nd November. Will be speaking to your team later this week but dreading it as usual.