Virgin Media Outage Report in Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Redditch, Stourbridge, Dudley, Walsall, Brierley Hill, Ryton, Oldbury, Smethwick, Cradley Heath, Bromsgrove and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
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Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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Vadic Hoszko
(@VHoszko) reported
from
Dudley, England
Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
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Claire B 🙌🙌
(@KittykatClaire) reported
from
Willenhall, England
Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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Lysander
(@Lysander_16) reported
from
Wednesfield, England
@virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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Ed Baker
(@edbaker1965) reported
from
Redditch, England
Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.
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Samantha 🏴
(@Samyg1) reported
from
Dudley, England
@virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Davies
(@wpauldavies) reported
@virginmedia No problem. If you can find out who he actually is, it would be nice if you could pass it on personally 👍
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Yonny1975
(@Yonny1975) reported
@virginmedia Yes. No service outages or issues with the line. Just get such a week internet signal upstairs, it is painful.
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Rifhat Jubeenh
(@JubeenhRifhat) reported
@virginmedia You can see all my call logs to ask you to transfer the number from TalkTalk, you didn't do this they charged me for an extra month. I logged a complaint you told me a complaint wasn't logged. You told me someone would call me they didn't. You have nowcharged me until end ofMarc
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Rifhat Jubeenh
(@JubeenhRifhat) reported
@virginmedia why have my disabled mother old number not been transferred and why when I try to cancel the services I am unable to do so. I have now been charged for cancelling, even though I logged a complaint and couldn't get through to your customer services?
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Rifhat Jubeenh
(@JubeenhRifhat) reported
@virginmedia @virginmedia I have been trying to contact your customer service's for the last month. Can you tell me why nobody from your customer services department has called me back, after I was told there was a 72 hour call back time period. Today I have been told there was no call log
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Sarah B
(@sazzie999) reported
@virginmedia could you tell me if there is a problem. I have been unable to use just my data on my mobile for a few days.
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Ness
(@baggiesbabe69) reported
@virginmedia Bit too late to watch the footie now! We've missed loads cos red button never/rarely works properly, last month, had WBA pictures & BCFC commentary!
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Michael
(@MikWriter) reported
Virgin media disconnected my services a week before the end of the contract. Very rude customer service person when I did eventualy get to speak to someone. Virgin Media are absolutely the pits for service. Unbelievable bunch of wasters. Never again
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El Capitano
(@shaunus67) reported
@virginmedia any issues in Preston with broadband, not working at all and says it’s ok on your service page??? #hurryupworking #needbroadband
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Chris Carlton
(@ChrisCa17313774) reported
@virginmedia Never heard back .put 2 complaints in citizens advice recommended waiting 2 more weeks before I escalate this to a legal matter