Virgin Media Outage Report in Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Brierley Hill, West Bromwich, Walsall, Dudley, Wednesbury, Redditch, Wolverhampton, Halesowen, Kingswinford, Rowley Regis, Stourbridge, Smethwick and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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Andy Newton
(@NewtonAndy) reported
from
Dudley, England
@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alan small
(@thesmallsie) reported
@virginmedia 2 days I’ve spent on the phone to youse and all I’ve got now is slow internet and no 2.4 working on my router, maybe I should get @SkyHelpTeam to sort it out for me because your team are a complete joke
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Tony Appleton
(@AppletonTony) reported
@virginmedia To continue - this means that I have paid extra monies to you - you are now demanding another @£10 even though actually you owe me. Your customer service team agreed you were in the wrong but I am still be asked for the money
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spiry2sick
(@alcomatt) reported
@MrReaver85 @virginmedia Yes. It is not isolated. Many users are reporting simar issues but no recognition of a problem from the company.
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Bea Duncan
(@beaduncan_) reported
@virginmedia We’ve called every day this week and are being told that there is no earlier appointment, despite the fact we did have one yesterday that never happened. We really can’t wait this long for the services to be up and running…
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JJ
(@JJarchwaysm) reported
@virginmedia I’ve told them that the WiFi doesn’t work even if I stand next to the box. It’s been two years of hell and now I want to cancel I have to pay.
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spiry2sick
(@alcomatt) reported
@virginmedia It's been the same yesterday now and it's down to 1Mbps downstream now. Yet no reports of any issues on your website.
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the lovely Miss Amanda
(@MissyAmandaW) reported
@virginmedia - no broadband, phone or tv since Thursday and just a recorded message saying you are aware of the issue. The issue I have now is no data left on my mobile phone and working from home…. A response would be greatly appreciated
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Tony Appleton
(@AppletonTony) reported
@virginmedia Yes - I gave notice that I was leaving several months ago but even though my call to cancel was registered on your system it was not actioned by you. When I called to check it was only then was I told about it so my termination was delayed 6 wks so I have to pay 6 wks extra
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Andrzej Ostrowski
(@andysharpsky) reported
@virginmedia Did and called service line, no help.
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CameronPlaysYT
(@CameronPlaysYT1) reported
@virginmedia having problems. Internet keeps cutting off any advice on how I can fix it?