Virgin Media outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Redditch, Bilston, Sutton Coldfield, Dudley, and Kidderminster.

City	Problem Type	Report Time
Oldbury	E-mail	6 hours ago
Oldbury	Internet	6 hours ago
Birmingham	Wi-fi	11 hours ago
Birmingham	Wi-fi	23 hours ago
Birmingham	Internet	1 day ago
West Bromwich	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  neil fleming (@ThatNeilFleming) reported 2 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Simon Neale (@nealesj) reported 5 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Howard Martin 💚 (@HJMKent) reported 5 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 6 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Howard Martin 💚 (@HJMKent) reported 7 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Andy (@a_Muss60) reported 14 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  jen (@jenkin99) reported 14 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  ch Saqib (@saqibsvideos) reported 16 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Brian Cape (@BrianMCape) reported 20 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 27 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 29 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Troy (@tr0y1291) reported 34 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Kev Maslin (@kevmaslin) reported 36 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Satish Danny Paul (@________Danny) reported 39 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Susan Johnson (@SusieWJr) reported 43 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 47 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Pretentious Opinions (@OpiniatedOne1) reported 52 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Gordé 🦩 (@ReissOmari) reported 56 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Martin Wilkinson (@MartinWilko) reported 58 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Brian Cape (@BrianMCape) reported 59 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stranger in a Strange Land (@MVenvyEsq) reported 2 minutes ago

  @virginmedia Failed appointments and not understanding the problem and reporting to saying it has been resolved by claiming I had a different problem. Your complaints dept on it as we speak . We shall see.

• 
  Chris Richards (@rocky_115) reported 4 minutes ago

  @virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv

• 
  Crafty (@ACraftyOne) reported 4 minutes ago

  @virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 10 minutes ago

  @virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......

• 
  stand together (@ARSENAL18COYG) reported 12 minutes ago

  @ghotographyuk @virginmedia I’ve been experiencing the very same thing run the test says looks fine, run test oh looks there’s a problem come back in 24 hours 🙄 it’s been the same for a good week now

• 
  H3LLRAISER III (@JSSHERIFF1933) reported 13 minutes ago

  @virginmedia @scoobiesue82 I’ve gave up watching The Big Bang Theory as clearly no one can fix this glitch?? It’s very annoying !!

• 
  Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported 14 minutes ago

  @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

• 
  ragegun (@_ragegun) reported 14 minutes ago

  @virginmedia the only problem is that they do infact still seem to be transmitting. They're still on Sky

• 
  Salmongymnast (@Danny_f1_fan) reported 15 minutes ago

  @virginmedia Down yet again. 2nd time in 3 weeks. Please check the TQ2 5nu area. Please. Last time was off for 3 days !!!!!

• 
  Kim Taylor (@kimtaylor18) reported 18 minutes ago

  Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia