Virgin Media Outage Report in Cradley Heath, Sandwell, England
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The latest reports from users having issues in Cradley Heath come from postal codes B64.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Stourbridge, Kidderminster, Walsall, Cradley Heath, Sutton Coldfield, Oldbury, Solihull, Brierley Hill, Smethwick, Ryton and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wolverhampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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Joe Poole
(@Joppa_P) reported
from
Dudley, England
Any chance of some broadband @virginmedia !! Only been down since Friday in my household!! Absolute joke! #virginbroadband
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Craig Gibbons
(@gibbons_craig93) reported
from
West Bromwich, England
@virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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𓃮 AQO
(@abdulosman84) reported
from
Birmingham, England
@virginmedia fix up! You killing my vibe.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
@virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!
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Ashley Brian Wright (Starz)
(@MrAStarz) reported
from
Birmingham, England
@virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬
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wolvesmarc
(@wolvesmarc) reported
from
Dudley, England
Virgin Media outage lasted about 1 minute and the shits trending.
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
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Andrew Murphy
(@a_murphyyy) reported
from
Birmingham, England
virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia
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DJ Neil J Birmingham
(@djneiljbham) reported
from
Wednesfield, England
Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media is down yet a-*******- gain. I'm off to bed.
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Keith Tracy
(@KeithT3103) reported
from
Birmingham, England
@greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......
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Marian Rist
(@chillaxed1) reported
from
Birmingham, England
@virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!
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Body Mania Ltd
(@bodymanialtd) reported
from
Birmingham, England
@vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@KnightRider180) reported
@TfL perhaps you can help, as @virginmedia are not answering the question. Have Virgin Media withdrawn their WiFi service on the tube? If so how/when will I be able to access WiFi (I'm not with one of the 'big 4')?
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Becca tWN
(@BECCATWN) reported
@virginmedia I have tried using a different browser but this is not working. Please could you help?
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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J
(@KnightRider180) reported
@virginmedia Firstly, you haven't explained what 'BAI/TFL service' is or where I read about it. Secondly, you haven't answered my original question, why is there suddenly no WiFi on the London Underground? Have you withdrawn the service across the entire transport network in London?
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sharon duffy
(@troonshaz70) reported
@virginmedia had an engineer here yesterday to fix a fault. Since 12 last night we’re getting no TV/broadband or phone. Need this fixed ASAP
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Natalie Havelin
(@NatalieHavelin) reported
@virginmedia @LutzSchueler @LutzSchueler hi Paul, that’s been another 4 days and still not heard anything from you. Legal team are currently pending action as is national newspaper to cover the horrendous customer service that is non-existent from virgin media. If you could update me on my issue please
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Kyle
(@KylePassmore3) reported
@virginmedia The price for M350 package is £56 after the introductory or new customer offer. Why are you charging me £75 for the same package?! That what I want an answer to. @ofcom how can they pick and chose what to change customers?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
@virginmedia good morning. Does fixing a multiple and ghost recordings issue on your TiVo v6 boxes involve you contacting the providers of the channels involved and TiVo 🤔 #virginmedia
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IDIC
(@CharlieIDIC) reported
@virginmedia The reason I’ve not been nagging you lately is it seems to actually be working ish. No outage just fluctuations but let’s wait for a heavy rainfall