Virgin Media Outage Report in Tipton, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tipton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tipton, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley, Wolverhampton, Walsall, Solihull, Stourbridge, Brierley Hill, Kidderminster, Sutton Coldfield, Smethwick, Halesowen, Cradley Heath and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tipton, England
Latest outage, problems and issue reports in Tipton and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Simon Neale
(@nealesj) reported
from
Swindon, England
@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Trickie Dickie
(@NickHickey84) reported
from
Bradmore, England
@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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freckles n dimples
(@xsasix) reported
from
Woodside, England
@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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TheShannimal🔜#i70
(@TheShannimal_) reported
from
Kidderminster, England
@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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TheShannimal🔜#i70
(@TheShannimal_) reported
from
Kidderminster, England
@MykeJD1 @virginmedia Gone down for a lot of people apparently
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Adie Hughes
(@AdieJAMster) reported
from
Swindon, England
@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Neil Simpson
(@nippa77) reported
from
Swindon, England
@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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Simon Neale
(@nealesj) reported
from
Swindon, England
It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Evita Rusmane
(@rusmane_e) reported
@virginmedia How much longer there will be internet issues? Every day I receive text from Virgin, that Virgin has finished work in my area, but no improvement. What's going on? Since middle of September speed fluctuates so badly and most of time I don't get 1/3rd of what should.
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RF
(@fearon_richard) reported
@virginmedia phone call, have made absolutely zero progress. Very unimpressed with personal service by last phone operator, and beyond fuming at this farcical customer service. Please provide replacement box without delay. Thank you
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Davlin
(@Davlin781871) reported
@virginmedia Hi spoke with customer service engineer coming Tue think our whole village is down by looks of it nobody seems asked for refund for loss of service as working from home
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Andrew Phillips🇪🇺🚄🏃♂️💙
(@ndphlpz) reported
Another estimated fix time missed by the mythical technician from @virginmedia @VirginMediaCorp. #virginmediadown is a total loss of tv, landline and broadband for 2 days for all customers in my area. Not a resilient network.
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Ed Wright*
(@edwright6975) reported
@virginmedia Having issues with installing a new box, phoned up for help but being told that it will be passed to Fault Management but I can’t phone them myself…surely I can speak to someone in Fault Management at my convenient time not theirs?
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Michael Hunt
(@midnightgargler) reported
@virginmedia Are you able to prove / confirm that there is a team actually on-site and working right now to sort this? It wouldn’t be as bad if you had said from the outset that this would take a couple of days or more to fix…
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Jamie Dodd
(@Jamie88Dodd) reported
@virginmedia I keep checking the service status page at the times it says the issue will be resolved, to the find the issue isn't resolved and the time of ten fix has been pushed back a few more hours.
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Batsy 🦇
(@batkitto) reported
@virginmedia I've been trying to message but just keep getting the same paragraph sent to me about being transferred and the service isn't immediate, then asking if I still need help? I got a text saying the issue was fixed but on the website you sent me it still says there's issues?
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Andrew Phillips🇪🇺🚄🏃♂️💙
(@ndphlpz) reported
@virginmedia There’s literally no point in these replies. They give zero new information and infuriate everybody that was waiting on the fix time. @VirginMediaCorp What about some honesty about extent of problem and realistic fix times?
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Rowan JT Whitfield
(@RJTWhitfield) reported
@virginmedia I explicitly asked if that would be the case and confirmed the next payment date would be 28th November. I don’t need empty apologies I need someone to fix the problem caused exclusively by virgin media