Virgin Media

Virgin Media Outage Report in Tipton, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tipton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tipton, Sandwell, England 08/05/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tipton, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Kidderminster, Walsall, West Bromwich, Stourbridge, Cradley Heath, Sutton Coldfield, Oldbury, Solihull, Dudley, Brierley Hill, Burntwood, Lichfield and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Tipton, England

Latest outage, problems and issue reports in Tipton and nearby locations:

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Turns out turning your @virginmedia Hub 4 off and on again resets the 2.4GHz network name.

  • chadlymasterson Chad Masters (@chadlymasterson) reported from Birmingham, England

    @virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!

  • shannxnj Shannon Johnson (@shannxnj) reported from Birmingham, England

    Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia

  • Pedro_661 Pedro661™ (@Pedro_661) reported from Wednesfield, England

    Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported from Birmingham, England

    Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service

  • SwannTara Tara-Louise Swann (@SwannTara) reported from Birmingham, England

    @virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !

  • chadlymasterson Chad Masters (@chadlymasterson) reported from Birmingham, England

    @virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia I’ve been having issues with my wifi since I got it last year and now we’ve been talked into getting a “pod” for an extra £5 p/m only for the guy to say it still doesn’t guarantee wifi speed. Whatever you lot are smoking please quit.

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia That’s not what my issue is. WHY IS THE INTERNET SO INCONSISTENT??? - and threatening to charge a £240 to cancel the contract for wifi that does work is very poor customer service!

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

  • JohnBroadbent3 JohnB (@JohnBroadbent3) reported from Birmingham, England

    @virginmedia @vmbusiness What's the betting VM blame covid for pathetic support

  • stevejones88 Steven 'STIG' Jones (@stevejones88) reported from Birmingham, England

    @virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.

  • JohnBroadbent3 JohnB (@JohnBroadbent3) reported from Birmingham, England

    @virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access

  • chadlymasterson Chad Masters (@chadlymasterson) reported from Birmingham, England

    @virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia If these pods don’t work, I’ll back with more reasons for why people should avoid using your rubbish service. It’s pathetic really that I have to come on Twitter to do this for you to be bothered just because of reputation. Disgraceful

  • Jonesy2310 Chris Jones (@Jonesy2310) reported from Birmingham, England

    @virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hussmanX Hussman (@hussmanX) reported

    @virginmedia - my internet has been down since April 5th, keep getting told it's going to get fixed, nobody on my street has Internet either, what's goin on?

  • Tmsmoran Waaves~~ (@Tmsmoran) reported

    very nice and helpful lady from the philipines @virginmedia who i spoke with about my broadband problems early on - it might the browser i was using, so ive changed it, see how it goes.

  • L_Judd92 Louis Judd (@L_Judd92) reported

    @virginmedia then you tried requesting for this box I never recieved and told it was saved but still you are trying to charge us then threatening letters, yet u still haven't resolved this your managers are never available. then you've used my details illegally

  • RoyPope13 Roy Pope (@RoyPope13) reported

    @virginmedia shocking service over the last few days. Broadband dipping in and out. 4 or 5 calls and now told booster that's only 6 months old is not supported. Still no better. Will call again tomorrow.

  • allanvrs1888 Allanvrs1888 (@allanvrs1888) reported

    @virginmedia It doesn't seem to be a service issue, from reports online it seems to be a feature of the V6 box with many users having the same issue for the past few years. Every channel has different audio levels there is no consistency

  • L_Judd92 Louis Judd (@L_Judd92) reported

    @hussmanX @virginmedia I just hope due to lack of service they reimburse you

  • theRedun Rob (@theRedun) reported

    @virginmedia as per usual, you bills are inaccarate, i'm going to have to call your call centre - another joyful experience - Not! trouble is I can' do it until the weekend, same as most people

  • F_Scothern Mrs Scothern (@F_Scothern) reported

    Absolutely fed up of paying stupid prices for my @virginmedia internet to spend most of my time staring at a blank screen as the wifi is shocking. No wifi upstairs at all, even with boosters!!!! Even the virgin tv box disconnects all the time!!! Will be going else where.

  • wealllovepud catsrock (@wealllovepud) reported

    @L_Judd92 @virginmedia Sounds horrendous! My experience of engineers has been they're all very sympathetic because they know I've had the trauma of trying to speak to a human who then refuses to acknowledge the problem is theirs. New router and problem solved until the next time.

  • kraughl kraughl (@kraughl) reported

    @virginmedia Internet down again. Worst servuce