Virgin Media Outage Report in Tipton, Sandwell, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tipton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tipton, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Willenhall, Brierley Hill, West Bromwich, Walsall, Dudley, Burntwood, Lichfield, Wednesbury, Solihull, Sutton Coldfield, Wolverhampton, Halesowen and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tipton, England
Latest outage, problems and issue reports in Tipton and nearby locations:
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TR
(@TMR_Toby) reported
@virginmedia Your website is giving lots of ‘400’ page not found errors. I used the chat bot the other day.
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Geoff A
(@geoffaitken01) reported
@jayrayner1 @virginmedia The problem must be serious and hard to fix. I have no connection to Virgin media at all, but in the world we live in today, with everything going on, this really is a 21c problem.
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Dale Watts
(@Extinguisherman) reported
@virginmedia Yes, even went through the ombudsman, from my own mistake o should of kept a log of outages and in which areas it was happening. I have done that for 7 weeks since, forwarded to o2 and was ignored!my local mast again reports ‘not working as it should’…….
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Teddy
(@Teddov) reported
@virginmedia are you having problems in Bares right now?
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Sohail Ratansi
(@abstractNurban) reported
@virginmedia services down ha5 area any idea of when we are going to have an eta?
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Robin 💛💙
(@_rob_p_) reported
@jackmoxley @jayrayner1 @virginmedia Community fibre came to our area recently and was great to ditch BT. Such a relief after months of pain of dealing with them. And them constantly blaming openreach but never any useful info
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LouiseWPA
(@LouWhiteheadPA) reported
@virginmedia Just called that number and FYI it is giving conflicting information - that number says no service issues in my area, but your website says there ARE planned service issues in my area and they will be fixed by 3pm today. We still have no internet.
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neha sood
(@neha_zae) reported
@virginmedia @Virgin @virginmedia Broadband not working Help Cant work from home Ireland , dublin
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Ella Richardson
(@EllaRic25687258) reported
@virginmedia very bad connection in Herne hill area and has been terrible for about a week now. Trying to work from home is impossible. Any update?
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The Bostonian
(@Bostonian7119) reported
@virginmedia My internet connection is working fine, it's just the phone, which has the problem.