Virgin Media Outage Report in Walsall, England
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The latest reports from users having issues in Walsall come from postal codes WS2, WS1, WS5 and WS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Brierley Hill, West Bromwich, Walsall, Dudley, Burntwood, Lichfield, Wednesbury, Solihull, Sutton Coldfield, Wolverhampton, Halesowen, Kingswinford and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Brierley Hill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia ffs once again your stupid phone line isn’t working - B42
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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Mr C 🦁
(@Dav3yAvFc) reported
from
Dudley, England
Dont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia No difference at all when hub rebooted, Broadband still off and no way of getting through to your teams either by phone or via website to report ‘total lack of connection ‘ ! REALLY BAD CUSTOMER SERVICE. 😡
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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Jack Turley
(@mastergamelad) reported
from
Dudley, England
@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Bennet 96.5% #FBCC
(@Peter_Bennet) reported
@virginmedia Not 100% sure but that's the channel I've noticed it on, mainly films recorded on my box. I was watching live the other night and it was the same. Internet search indicates others have the same problem, not just on VM. It might be something you have to take up with TCM
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Susan Kempster
(@susantidadk) reported
@virginmedia The resolution, JS, is that the EDF cannot be waived. So I will pay a lot of money (for me it's a lot) for a service I cannot use, through no choice or fault of my own. @virginmedia at least the two people I've spoken to today are ashamed
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tracey brown
(@traceysb) reported
What a shocking company @virginmedia are! Been with then less then 17 days ,had to call 11 times been cut off 7 times ,no call back ,Now being told i must pay an extra £99 to receive service or just under £200 to get out of contract ...Disgusting!!!
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Andrew 🏴🇪🇺🇦🇺🏳️🌈
(@anndrajs) reported
@virginmedia still bad but managed to speak to 2nd level technical support who just did exactly what I had already done - restarted the router; but apparently it's also my fault as I didn't tell the engineer where to install the router. counting down until I can switch providers.
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Gerry Carney
(@gerry_carney) reported
@virginmedia Hi. The connectivity between the bedroom and lounge V6 boxes has stopped working. 2 engineers have visited and have been unable to resolve. I was offered another engineer visit but if 2 can’t fix it, what difference would another make.
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Bazza & MY
(@AFCREST) reported
@virginmedia hey. I’m experiencing some severe broadband issues at home. It has been like this for hours. Hub is working, but Wi-Fi is disconnected. I am working from home too, not sure what I can do next. Tried all that is on the website
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Courtney Maddison
(@Courtney_Barts) reported
@virginmedia my WiFi has been down all morning. Not ideal as we are working from home. Can you please assist with this?
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Nicola Donnellan
(@DonnellanNicola) reported
@virginmedia is there an issue with mobile signal this morning? My signal is emergency calls only. Have turned phone on and off and same results
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Susan Kempster
(@susantidadk) reported
@virginmedia on the phone now. the resolution from your complaints team was - "you committed to stay in the property" - Resolution "an Apology" At least the person I spoke to now was kinder ... let's see what happens
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LT1960
(@eltee1960) reported
@virginmedia Will do, a bit miffed as a twenty year customer having to pay for it too.