Virgin Media

Virgin Media Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS2 and WS1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walsall, England 03/19/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walsall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • TheRealSiOram77 Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    @virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

  • _lilymarsden Lil (@_lilymarsden) reported from Dudley, England

    @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

  • Cara_L_RN Cara (@Cara_L_RN) reported from Dudley, England

    @virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • AaronAlluyn Aaron (@AaronAlluyn) reported from Birmingham, England

    @virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..

  • all_day_ Mathew (@all_day_) reported from Birmingham, England

    @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England

    @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

  • Rob_Hicks W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

  • stu99746 Stu99746 (@stu99746) reported from Wolverhampton, England

    @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

  • Cara_L_RN Cara (@Cara_L_RN) reported from Dudley, England

    @virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wtfgoeshere Ian (@wtfgoeshere) reported

    @virginmedia It’s not so much intermittent service as no service since early today. Good job Mrs wasn’t working from home, prices gone up on the “super” 1 gig service at over £2 a day but nothing happening

  • kaqureshi 𝕶𝖆𝖞 𝕼 (@kaqureshi) reported

    @virginmedia Yes. But very slow response

  • malone_silke Silke malone (@malone_silke) reported

    @virginmedia shocking that we were ending up again for the last 72 hours without any Wi-Fi , however there could be a fee of £25 on top of our bill if this was our fault ? How can that be ? Can’t wait to leave them , nothing but problems

  • purplescroll 💿 🍄 Koli (@purplescroll) reported

    @virginmedia The entire street is down, and it still is.

  • ChrisPowdrill Chris Powdrill (@ChrisPowdrill) reported

    @JenClone @noodles_nood @virginmedia Had the same big argument with them moving 20 miles - they’re not customer orientated!

  • MyKomment x 💙 (@MyKomment) reported

    @JenClone @noodles_nood @virginmedia I just got a new deal about 3 months ago so it's hot on my brain Also, even if it is a cancellation fee, look at the new deal, it may be cheaper. inc the cancellation. To leave, they said to me, 6 months holiday before they'd allow me back as a new customer btw. Nearly did it too

  • JTPPlays JTP (@JTPPlays) reported

    @virginmedia Yes we did, but we've had a message this morning saying maintenance has been done and completed and its working properly again now so problem solved, thanks for responding on here

  • MyKomment x 💙 (@MyKomment) reported

    @JenClone @noodles_nood @virginmedia 'If' you can have virgin at your new address, they say they can move the contract over If you are out of their service area (as in they cant provide it then disconnection fees don't apply But, if you choose to discontinue and they provide the service at the new address then (1/2)

  • MrsFitzattheBay Dawn Fitzpatrick (@MrsFitzattheBay) reported

    I work for the Virgin brand, and the brand strives for outstanding customer service. What happened @virginmedia? Please, please resolve this for me and redeem yourselves!

  • nashpainter19 Steve Nash (@nashpainter19) reported

    @virginmedia after years of loyalty from us we get an email today our bill is going up by £19.43 WTF not happy at all