Virgin Media Outage Report in Walsall, England
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The latest reports from users having issues in Walsall come from postal codes WS2 and WS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Walsall, Burntwood, Birmingham, Dudley, Wolverhampton, Stourbridge, Bilston, Oldbury, West Bromwich, Norton Canes, Lichfield, Sutton Coldfield, Smethwick and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| Walsall |
Internet | |
| Walsall |
TV | |
| Burntwood |
||
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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Kim Etheridge
(@ketheridge71) reported
from
Lichfield, England
@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
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Kieron Conroy
(@kieronjconroy) reported
from
West Bromwich, England
@virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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Justin James Clack
(@JustinJmsClac) reported
from
Halesowen, England
@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
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John Bird
(@John_L_Bird) reported
from
Dudley, England
@virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Salmongymnast
(@Danny_f1_fan) reported
@virginmedia Can you not see if there is a outage In that area please
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aimee hope
(@Flawlessonline1) reported
Well @virginmedia TV and broadband down again , what do I pay for again
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Matthew Taylor
(@Matthewktaylor) reported
@virginmedia since work done in my area on Monday service has been awful, internet dropping and TV channels pixelated. Help please.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia No link for my problem tho! I was told that I wouldn’t be charged until all my services were up & running and yet you sent me a bill dated 2nd June for £20 a month more than I had been paying on the contract u were supposed to be migrating. I gave me the wrong no as well….
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Money Bee
(@MoneyBenjamin) reported
@QuickStopHicks Typical Virgin Media! We have these problems A LOT!
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Sophie Yates
(@sophie_yxx) reported
@virginmedia That seems to be acceptable service to you though. I have been a customer of yours for over fifteen years and there seems to be no acknowledgement of that fact.
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Rob Allen
(@_roballen) reported
@virginmedia This same thing happened yesterday, web checker says all is fine. Then later on after listening to the automated call it says there is a problem. But it feels purposefully difficult to get somewhere with vm
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Braan Girl
(@braangirl) reported
@virginmedia My point is that the 14 day cooling off regulation is not being followed here. She should be able to cancel the new contract - which she STILL hasn't been sent the new terms and conditions of, 14 days later.
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Craig Aspey
(@cr41g4) reported
@virginmedia 1) it’s not a first bill. It’s a continuation of service with a package change, because if I didn’t change package I’d be paying double every month. 2) I wasn’t told at the time of agreeing to the renewal. This is tone deaf from Virgin. Chargin double in a month. No.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia I just need to get the issue resolved. I have been treated appallingly. You left me with no phone for over a week and were going to leave me with no broadband for that time as well.