Virgin Media Outage Report in Walsall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Walsall come from postal codes WS2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Stourbridge, Solihull, Walsall, Oldbury, Dudley, Halesowen, Brierley Hill, Lichfield, Sutton Coldfield, Smethwick and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
TV | |
| Stourbridge |
TV | |
| Solihull |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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PhatSuppliUK
(@PhatSuppliUK) reported
from
Wolverhampton, England
@virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
@virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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LOLZ N TING
(@Tommm_Currie) reported
from
West Bromwich, England
@virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Will Cooling
(@willcooling) reported
from
Solihull, England
@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!
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♥ Karina Aura ♥
(@karriecheer) reported
from
West Bromwich, England
Virgin media has been down since this morning what a joke
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For my Family🖤
(@SummayahMuslima) reported
from
Wolverhampton, England
@virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Autism Is My OS
(@AutismIsMyOS) reported
Picture this @virginmedia (it's not if, it's when) An old woman/man /disabled person/ who can't use a mobile phone, but relies on a landlines, They are having a heart attack or other bad event that requires an ambulance, but they can't ring one. 1/2 (read below)
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Beverley Walters
(@BeverleyWalters) reported
@virginmedia No! Every time I log in and try to check my service I’m caught in a loop of being asked to log back in once service has been checked, to check the service! How can a company with your resources get this so wrong?
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Glengarry Glen Dimplex
(@Bloonface) reported
@virginmedia I’ve tried this and it detects no issue. I’ve also tried plugging directly into the hub in modem mode and I don’t get anywhere close to 1gig. Feeling very ripped off right now given we just paid to upgrade to this and it’s bringing us no benefit!
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Lord Big Bollox of the Isles 🏴
(@Wytherman) reported
What on Earth is going on with #VirginMedia at the minute? It keeps dropping my signal like Boris #Johnson drops lies.........
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Holly Walder
(@hollywalder) reported
@virginmedia your website is taking me round in circles-had intermittent internet for the last week,done the online check and it says ‘there’s issues with 12 devices’,asks me to sign in but then it redirects me back to the postcode and account name page to check connection again?
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David
(@davey_wales) reported
@S_McMullan_ @virginmedia When my Internet works it's great about 300meg but then bam down to 10 Meg booting various things off the router it's a lottery when it's going to work properly.
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Michael Dyer
(@mdyer99) reported
@virginmedia That I would receive a call back from outbound retention. They couldn’t transfer to that team as their was no option, all they could do is raise a complaint. I’ve now done this twice in the past 8 days and had no response. They could see the price I’d been quoted but couldn’t …
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Michelle Brideau ✌️🇺🇦 💔
(@cycling_woman) reported
@virginmedia I don't want to waste another 90 minutes calling if the systems are down.
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George Ivanov
(@george_i81) reported
@virginmedia installation technician arrived today only to find out that we haven't got the optical cable installed. Not sure how you manage what crew you send & when, but the next appointment is now in more than 2 weeks time, so I'd like to cancel if you can't do anything sooner
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Beverley Walters
(@BeverleyWalters) reported
@virginmedia I already have a signal booster so the Hub clearly isn’t up to the job.