Virgin Media

Virgin Media Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS2 and WS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walsall, England 01/17/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walsall, England

The most recent Virgin Media outage reports came from the following cities: Rowley Regis, Birmingham, Oldbury, Wolverhampton, Wednesbury, Burntwood, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Sutton Coldfield, Smethwick and Lichfield.

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City Problem Type Report Time
United KingdomRowley Regis Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP

  • chaudhris Sanjay Chaudhri (@chaudhris) reported from Solihull, England

    @virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia All fixed, but very poor communication about the fault :-/

  • NamelessWookie Dave (@NamelessWookie) reported from Solihull, England

    @virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure

  • CarolinaEvil2 Carolina (@CarolinaEvil2) reported from Solihull, England

    @virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.

  • zaynaa_98 Zayna 🧸 (@zaynaa_98) reported from Birmingham, England

    Why are virgin media so shit

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

  • AndySnill Andy Collins (@AndySnill) reported from Wolverhampton, England

    @glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    @MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.

  • caitlinaimeep Caitlin Parker🧜🏼‍♀️🧜🏼‍♀️ (@caitlinaimeep) reported from Lichfield, England

    It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

  • alandolittle alan bains (@alandolittle) reported from Birmingham, England

    @virginmedia no broadband no tv call centre cut me off after 30 min waiting please help

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media takes the piss lately with Wi-Fi going down constantly.

  • wolvesmarc wolvesmarc (@wolvesmarc) reported from Dudley, England

    Virgin Media outage lasted about 1 minute and the shits trending.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • XlisilooX Lady Lisa Lefty #FBPE #FBPR #GTTO (@XlisilooX) reported

    @virginmedia There’s a big difference between zero WiFi service and limited WiFi service. I had around 10 complete drop outs yesterday…and you’re basically saying it’s a load of bull then because who in these times has a wired connection?

  • harrewis Paul THORNE (@harrewis) reported

    @virginmedia Yes, and through ‘Fast’ app too…problem with various models of iPhone in this house!

  • CobainSchofield Cobain Schofield (@CobainSchofield) reported

    @virginmedia Nothing ever happens though, complaints have gone unanswered. Every call just ends up with me being fobbed off, "wait 24 hours" or "someone will call in 48 hours", or "your connection is on a 24 hour monitor to find a problem. It's all just bullshit, nothing ever progresses.

  • Pabl0Blanc0 Pablo Blanco 🇪🇸 (@Pabl0Blanc0) reported

    @virginmedia I've been over it half a dozen times. Always lots of sympathy - never any action. In a nutshell, wifi on the router is unusable, so everything has to be hard wired. Which is bollox for the price I'm paying :-(

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported

    @virginmedia it's terrible was trying to watch something on prime and ended up switching off constant message its too slow with continued buffering

  • NicolaD21295051 Nicola Davidson (@NicolaD21295051) reported

    Just realised why everyone told me not to join virgin media broadband, terrible customer service to try and resolve an issue with their speed in my sons room, some attitude they had @virginmedia definitely won’t be switching my tv over now!

  • BenjaminjamesR5 Benjamin james Rees (@BenjaminjamesR5) reported

    Can anyone @virginmedia explain why since I've had virgin broadband it constantly disconnects from my sky TV and Q box. No I cannot hardwire it and have had other providers with no issues

  • robgeorgejack Robert Jack (@robgeorgejack) reported

    @virginmedia No it's working today just don't understand why all of a sudden when was regestried as one of the devices for the app could this be a IT problem

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported

    @virginmedia No. Just no availability and we can go on a cancellations list. Here’s a funny thing though, if I buy my broadband package as a new customer through the website, you have availability from 10 Nov! Care to explain that one away?!

  • Dan91D Daniel Davidson (@Dan91D) reported

    @virginmedia why am I getting 20mb or less download speeds when I’m paying for 1gb ? And every time I use your app it says no issues when I’m clearly having issues ?!?!?