Virgin Media

Virgin Media Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS2 and WS1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walsall, England 05/06/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walsall, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Sutton Coldfield, West Bromwich, Walsall, Kingswinford, Burntwood, Brierley Hill, Stourbridge, Solihull, Halesowen, Lichfield, Bilston and Oldbury.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomDudley TV
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • AdieJAMster Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Sheldon, England

    @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

  • nealesj Simon Neale (@nealesj) reported from Swindon, England

    It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Swindon, England

    @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

  • JazbaEnt Jazba Entertainment (@JazbaEnt) reported from Birmingham, England

    @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

  • BeardPunk Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia any updates on the VPN issue?

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia They haven't called me yet that's how bad you're

  • NickHickey84 Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • xsasix freckles n dimples (@xsasix) reported from Woodside, England

    @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

  • Andraay Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • BeardPunk Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

  • HuntColin58 Colin Hunt (@HuntColin58) reported from Birmingham, England

    @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

  • NewtonAndy Andy Newton (@NewtonAndy) reported from Dudley, England

    @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

  • BeardPunk Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • nippa77 Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

  • PolymathTim SorachiTim (@PolymathTim) reported from West Bromwich, England

    Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia meaningless apologies, words mean nothing, actions mean everything, you give people the run around while taking their money. Not only bad service but worse customer service. All to avoid issues with how bad the service is.

  • Adamlowe1_ 𝐀𝐝𝐚𝐦 ♛ (@Adamlowe1_) reported

    @virginmedia I’ve already tried and they keep saying the same thing wait for permission and ask for permission again it’s a big circle that nobody is even bothered to fix

  • scottbcomedyuk Scott Bennett - is on tour soon (@scottbcomedyuk) reported

    @virginmedia I’ve done all the resets and network setting resets on my phone but the issues are still happening? You applied a discount to my bill, but I have had no update on when the issue is resolved. The speeds are very poor compared to what they were a few months ago.

  • 1878shadow Tam🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@1878shadow) reported

    @virginmedia Have you ever thought about employing more people? Or improving on the product to lessen the need for support?

  • IRyanofficial Ryan Aspinall (@IRyanofficial) reported

    @virginmedia can you sort your crap internet out not been working for nearly 3 weeks now and when you call just says we know there is an issue and that it’s complex, maybe it will be less complex if you loose another customer. #shockingservice

  • PearlMRAhrens bellingkitten (@PearlMRAhrens) reported

    @virginmedia obviously i did that last week when it first broke, factory reset and everything. there's clearly something not working that i can't fix by myself. i need to arrange someone to come to my flat and look at it in person. how do i do that?

  • EdgeGavin Guy Incognito (@EdgeGavin) reported

    20 minutes in the queue to talk to someone at @virginmedia and they hang up before I've even spoken to anyone. Great customer service as always

  • UpBeat_DJCam DJ Cam (@UpBeat_DJCam) reported

    @virginmedia I’ve rebooted my box and checked if there’s any issues and there’s not.

  • scottbcomedyuk Scott Bennett - is on tour soon (@scottbcomedyuk) reported

    @virginmedia still having 4G signal problems. Is there an ongoing issue in my area? Been a problem for over a month now.

  • PearlMRAhrens bellingkitten (@PearlMRAhrens) reported

    @virginmedia no still broken! how can i book an engineer to fix it ??