Virgin Media Outage Report in Walsall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Walsall come from postal codes WS2 and WS1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
||
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia Could you also tell me why I cannot stream recorded programs when I’m away from home as I am required to be on the same Wi-Fi network which kind of defeats the object
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia Hi, thanks for getting back to me. All my VM services were down in past 48 hours. Now restored. BUT you seem to have deleted my Sent Box from Virgin email Server. I had 2 sent boxes, but the one deleted is the major one synced to my Windows 10 so can't send imp work documents!!
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ooom
(@MidWorldMo) reported
from
West Bromwich, England
@SammyDamage Virgin media are an expensive shit show of a service I just want a 'strong and stable' WiFi signal in my bedroom. (See what I did there 😝)
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia internet down again, youd think I'd be used to this by now 🤣 always an excuse and never get anything back for the lack of usage. I'm barely in the house using it so dread to think how many times it goes down when I'm not in potentially using it 🤙
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia I have a technician coming on Tues to replace SuperHub but need specific technical support to restore Sent box on PC. Windows say object not found error Ox8004010F. VM techs used to help in past at level 2 or 3. Now it's impossible to get past level 1 tech support.
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@WalnutTalking Moved to Virgin Media from TalkTalk last month. Best thing I did. Quite honestly the worst company I have ever dealt with.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr
(@LightsOutRace) reported
@virginmedia That’s the problem, i want the offer you offered me on Monday, I phoned within an hour of receiving the email, why would you offer me something that’s expired or why would you offer something that expired within an hour of sending the email, neither of those make sense
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ceedoubleu
(@ceedoubleu) reported
@virginmedia I can't understand why you won't respond to my complaint. The only options I have been offered was to accept compensation before the problem was resolved or to close my account. Deeply unimpressed.
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Mirbo💙
(@Mirpanda1) reported
@virginmedia What's the point you never sort anything!
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sparrowlegss
(@Sparrowlegss) reported
@virginmedia your Internet service sucks for all the money I am paying you.
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Chorcai
(@Chorcai) reported
Moving to #VirginMoblie #Virginmedia worst mistake ever, ported my number but can't make or receive calls, 45mins on hold to customercare then cuts off, whatsapp = auto reply, online chat = auto reply - great service.
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Andy Smith
(@grifferz) reported
Nextdoor top post: Appalling service from Virgin Media …but no I won't pay more and suffer lower speed And they wonder why the service is allowed to be so bad.
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Matt Burton
(@mattburton72) reported
@virginmedia Hi John. I phoned today. Automated service. Switched router on and off. Speeds now up at 390mbs. I will keep checking speed through the evening. It has done this before so I expect the speed to drop to a crawl later but let’s see.
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Tim Ayling
(@TimAyling) reported
@virginmedia There is nothing, but you have been in the area this week apparently fixing local issues. And made it worse
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andrea hayes
(@andreahayes121) reported
@virginmedia when are you going to fix your @NetflixUK @netflix channel?
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Sonny
(@j1vy_k) reported
@virginmedia when will the broadband be restored in KT10? Outage remains after the power cut this morning…