Virgin Media

Virgin Media Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS2 and WS1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walsall, England 03/19/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walsall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • duggystoneradio duggystone radio (@duggystoneradio) reported from Swindon, England

    Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

  • BeardPunk Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Swindon, England

    @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

  • MartinWilko Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • BeardPunk Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia any updates on the VPN issue?

  • BeardPunk Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

  • nealesj Simon Neale (@nealesj) reported from Swindon, England

    @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

  • AshleyDay1971 Ashley Day (@AshleyDay1971) reported from Woodside, England

    @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

  • nealesj Simon Neale (@nealesj) reported from Swindon, England

    It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

  • Momrocks50 Yvonne 💙 (@Momrocks50) reported from Birmingham, England

    Excuse me we pay enough for a "cough" service where is it? #virginmedia

  • AdieJAMster Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • nippa77 Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • NickHickey84 Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • MartinWilko Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Swindon, England

    Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

  • Andraay Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Sheldon, England

    @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

  • nealesj Simon Neale (@nealesj) reported from Swindon, England

    Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

  • HuntColin58 Colin Hunt (@HuntColin58) reported from Birmingham, England

    @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marioandreazza bikedude (@marioandreazza) reported

    @BelarmineC @virginmedia Having the same issue, Virgin Media saying no outage in the area on their support.

  • Jonestaxi1 Jack.Jones108@yahoo.co.uk (@Jonestaxi1) reported

    @virginmedia have tried to contact your customer service team this morning. 1st time was on hold for 20 minutes then cut off second time 25 minutes then cut off. Unacceptable .sort out your customer service please. Contact me via dm please.

  • MalpioBCFC Philip Malpas (@MalpioBCFC) reported

    @virginmedia 11to 4pm was friday. When complaining after waiting 2 hours told cant have refunds for my loss of service too? Starting to rethink about leaving once contracts ends. Plus im on m100 package and get 51 speed download your site suggests min is 54 up to 100?

  • danbrazieruk Dan Brazier (@danbrazieruk) reported

    Yo, @virginmedia I'm trying to cancel my account having moved house and I can't get through to anybody on the phone or live chat without /massive/ wait times and when I do I get connected I get transferred and dropped. Wanna reach out so I can avoid just stopping paying you?

  • PaulDEdwards Paul Edwards (@PaulDEdwards) reported

    @BelarmineC @virginmedia Looks like they are doing works on the network at the moment. Could be a while.

  • elllewis_ elliott (@elllewis_) reported

    @virginmedia my wifi has completely gone down this morning, switched it on and off and now not even registering on any of my laptops?!

  • AdamDentPR Adam Dent (@AdamDentPR) reported

    @virginmedia do you have an outage problem in Kenilworth Warwickshire?

  • Jsplee1 Ziga Ziga (@Jsplee1) reported

    @virginmedia is down in SE9. When will this be fixed?

  • aliendude aliendude (@aliendude) reported

    @virginmedia, what gives with your broadband service, 3 days it's been out of action now

  • marioandreazza bikedude (@marioandreazza) reported

    @BelarmineC @virginmedia Got a reply from support saying the ETA is for 5pm to have the service back to normal.