Virgin Media Outage Report in Walsall, England
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The latest reports from users having issues in Walsall come from postal codes WS1 and WS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Smethwick, Dudley, Walsall, Sutton Coldfield, Burntwood, Wolverhampton, Lichfield, Brierley Hill, Stourbridge and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia I called the mobile team at the start of the year to put a £5 cap on my mobile contract which my daughter uses but have now received a bill for £29 and discovered the cap was never put on. CS on the phone insisted I've never called about this but I know for a fact I did....
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia SMS sent. If you think a replacement SIM will solve the issue then yes please do send one. Thank you
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon
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Adam
(@baggies_i) reported
from
Birmingham, England
@virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile
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Gaynor Chapman
(@ChapmanGaynor) reported
from
West Bromwich, England
@virginmedia how long is this network going to be down. I can’t make calls on my mobile and I have no internet connection and haven’t had any since about 1pm , not happy
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia Please can you call me. I am ready to cancel if this is not resolved today. Your service does not meet even the minimum standard required.
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Phillip | The Web Engineer 👨🏻💻 🌋
(@TheWebEngr) reported
from
Birmingham, England
@virginmedia my wife is on the 4th phone call to you guys and is in tears beacuse she is stressed out by one of your operators who she cannot understand and has made her incredibly upset. My wife has major health issues and you are not helping at all.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia maybe if virgin didn’t spend shedloads of money on crap adverts and looked after your customers better it would mean something
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia not long after that because I immediately received a high bill but was told it takes 30 days to set up, so I accepted that. I've messaged & emailed about all this before & gave up because of poor or non-response. It's frustrating. I'm very busy and don't have time to keep chasing
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spooky sad face 🙁🎃
(@ubermodd) reported
from
Lichfield, England
why is virgin media down though
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia I am away in Europe again from tomorrow and need a service that works. I have been on hold for 30mins several calls and your assistant cut me off despite a promise at the start of the call that they will ring straight back should the call end. I’m still waiting 2.5hr later!!
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Roggy
(@RuthOlive1968) reported
from
Solihull, England
@virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia Checked with the team. New SIM won’t help with Push Notifications.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hana
(@deadg1rlif3) reported
i got no wifi and 10gb data left 🥲 **** virgin media fr
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andi
(@andimccaig) reported
@virginmedia I've been waiting 2 days for the customer relations team to contact me on WhatsApp, surely the wait time isn't that bad? Having to restart the conversation everyday to be transferred again!!
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SoS SOCiETY
(@SoSvRaVeNv4) reported
@virginmedia A month ago when the problems started becoming persistent and the problems havent gone away, almost the entirety of what we do relies on us to be present online and these problems are really hindering us, at forst was couple per day, now its at least every hour or two
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Nicolas Dickreuter
(@dickreuter) reported
@edward_baran @virginmedia Having the same problem
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Jack
(@jkerrlfc) reported
Would have been nice to see the goal but no @virginmedia you are the most appalling internet provider I’ve ever encountered. You ruin everything I try to do. Sort your **** out otherwise I’m going to sky.
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T
(@tobes_cooper) reported
Hi @virginmedia are you reporting any problems in the SE5 7 area? I checked the status online and it looks fine but no wifi for an hour now. Also tried reconnecting the hub and that seems fine too. Please advise. This is third time this has happened in recent weeks.
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia Could you please up the signal around the W3 9AN area, been having intermittent signal loss recently, I think it may be due to the bad weather
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Andy Pryor CDG, CSA
(@pryorandy) reported
@virginmedia Your service has been down for 4 full days in a month. What’s going on?
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Donna Fassy-cohen
(@donnafassycohen) reported
@virginmedia No faults. I've followed ALL suggested fixes. Nothing working. I can't call 150 number as phone not working. Can't call 0345 number as they are blocked on my mobile
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Shorty
(@HellsGerbil) reported
@virginmedia I wrote to Virgin on 30 Jan requesting service termination (responding to a virgin letter informing me of price increases). This letter was not actioned and I was told today that disconnection would take 30 days and that I would be charged. I was basically called a liar.