Virgin Media Outage Report in Walsall, England
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The latest reports from users having issues in Walsall come from postal codes WS2, WS1 and WS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, West Bromwich, Stourbridge, Cradley Heath, Sutton Coldfield, Oldbury, Solihull, Dudley, Brierley Hill, Burntwood, Lichfield, Smethwick and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hussman
(@hussmanX) reported
@virginmedia - my internet has been down since April 5th, keep getting told it's going to get fixed, nobody on my street has Internet either, what's goin on?
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Waaves~~
(@Tmsmoran) reported
very nice and helpful lady from the philipines @virginmedia who i spoke with about my broadband problems early on - it might the browser i was using, so ive changed it, see how it goes.
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Louis Judd
(@L_Judd92) reported
@virginmedia then you tried requesting for this box I never recieved and told it was saved but still you are trying to charge us then threatening letters, yet u still haven't resolved this your managers are never available. then you've used my details illegally
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Roy Pope
(@RoyPope13) reported
@virginmedia shocking service over the last few days. Broadband dipping in and out. 4 or 5 calls and now told booster that's only 6 months old is not supported. Still no better. Will call again tomorrow.
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia It doesn't seem to be a service issue, from reports online it seems to be a feature of the V6 box with many users having the same issue for the past few years. Every channel has different audio levels there is no consistency
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Louis Judd
(@L_Judd92) reported
@hussmanX @virginmedia I just hope due to lack of service they reimburse you
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Rob
(@theRedun) reported
@virginmedia as per usual, you bills are inaccarate, i'm going to have to call your call centre - another joyful experience - Not! trouble is I can' do it until the weekend, same as most people
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Mrs Scothern
(@F_Scothern) reported
Absolutely fed up of paying stupid prices for my @virginmedia internet to spend most of my time staring at a blank screen as the wifi is shocking. No wifi upstairs at all, even with boosters!!!! Even the virgin tv box disconnects all the time!!! Will be going else where.
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catsrock
(@wealllovepud) reported
@L_Judd92 @virginmedia Sounds horrendous! My experience of engineers has been they're all very sympathetic because they know I've had the trauma of trying to speak to a human who then refuses to acknowledge the problem is theirs. New router and problem solved until the next time.
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kraughl
(@kraughl) reported
@virginmedia Internet down again. Worst servuce