Virgin Media Outage Report in Walsall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Walsall come from postal codes WS2 and WS1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
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Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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Fubz
(@Fubz21) reported
from
Dudley, England
@Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.
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STEEEB
(@mavMclovin77) reported
from
Birmingham, England
@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
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Fubz
(@Fubz21) reported
from
Dudley, England
5th time today @virginmedia has gone down, got zero work done and no response from customer services. Last straw for me this, as if I'm not under enough stress from work as it is!
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!
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Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
@virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@virginmedia Wifi down AGAIN in b92... come on!
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
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. JAY!
(@JamieEveriss) reported
from
Dudley, England
@virginmedia can you please advise how I’m able to log a complaint?
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Green
(@Leannelilo) reported
@virginmedia I already did, they left me a message on my answer phone and never contacted me again and closed the complaint, and getting back through on the phone is a nightmare.. but you seem to have a lot of staff doing those outgoing calls hey!
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Steven Fawcett | | Without GP |
(@StevenFawcett_) reported
@andytaylor03 @virginmedia Watch out with him, he is a liar, he then deletes his tweets, ask for someone else to help you.
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catqueenlenore
(@catqueenlenore) reported
@JessieB_22 @virginmedia That is ridiculous! Unbelievable, I've had a great experience with them for 2 years and now everything went to ****.
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Lillian 🏳️⚧️ - boostered
(@Lillian_C14) reported
My phone has terrible WiFi. Same access point at home (connected via a 100mbps ethernet port on the access point to the main Virgin Media supplied router via wired, since theres a concrete wall between the router and me so a second access point helps with reliability)
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Steven Fawcett | | Without GP |
(@StevenFawcett_) reported
@virginmedia @DonaldMacleod01 Still, waiting on you John, maybe Mr Macleod needs to spend tens of thousands of pounds to update his equipment as it's never your equipment that failed, is it?
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Alex Kebby-Jones
(@AKebbyJones) reported
@virginmedia I am only getting 3mb DL this morning making calls difficult I should be getting 100mb, your website says no problems - help
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Willem_Wikkelspies
(@spongebath63) reported
@virginmedia Just had a series of phone calls from people claiming to represent VM, checking on broadband strength. The last call ended with your rep telling me "...you're wasting my time. **** you!" Is this what you teach in call centre school?
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Stephy Barker
(@Daphne_lou) reported
@virginmedia I think I’m having problem with my internet connection
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Willem_Wikkelspies
(@spongebath63) reported
@virginmedia Just had a series of phone calls from people claiming to represent VM, checking on broadband strength. The last call ended with your rep telling me "...you're wasting my time. **** you!" Is this what you teach in call centre school?
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Andy Johnson
(@Soooperpigdog) reported
@GBNEWS Hi @virginmedia , can you get this shower-of-**** channel off my paid subscription please.