Virgin Media

Virgin Media Outage Report in Walsall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Walsall come from postal codes WS2 and WS1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walsall, England 03/18/2025 21:55

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walsall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something

  • Junction10 Jason Sheldon (@Junction10) reported from Walsall Wood, England

    @virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.

  • FroggattSimon Simon Froggatt (@FroggattSimon) reported from Solihull, England

    @davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England

    @virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.

  • supercharger49 Brian A Wilshaw (@supercharger49) reported from Rugeley, England

    @virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡

  • FroggattSimon Simon Froggatt (@FroggattSimon) reported from Solihull, England

    @virginmedia Wifi down AGAIN in b92... come on!

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!

  • jaw1992_ jake. (@jaw1992_) reported from Birmingham, England

    @virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.

  • JamieEveriss . JAY! (@JamieEveriss) reported from Dudley, England

    @virginmedia can you please advise how I’m able to log a complaint?

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    @virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England

    @virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    @virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!

  • mavMclovin77 STEEEB (@mavMclovin77) reported from Birmingham, England

    @virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service

  • Fubz21 Fubz (@Fubz21) reported from Dudley, England

    @Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.

  • b67dazza B67 dazza (@b67dazza) reported from West Bromwich, England

    Again @virginmedia your customer service makes me wonder how you survive as a business , I choose to wait to talk to someone as I have the time to atm and what happens as I patiently wait i get cut off .My deal is up soon youre on the back foot now to keep this customer

  • Fubz21 Fubz (@Fubz21) reported from Dudley, England

    5th time today @virginmedia has gone down, got zero work done and no response from customer services. Last straw for me this, as if I'm not under enough stress from work as it is!

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England

    @virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_JDavies Nick Jarvis-Davies (@Nick_JDavies) reported

    @OfficialTracieB @virginmedia Awful awful company with terrible cust service. I vowed never to go with them again after I left. I’m also taking steps to leave 02 mobile after many many years die to them having now merged with Virgin. I hope you get this resolved Tracie 🙏

  • papaErv popErv (@papaErv) reported

    @virginmedia have tried all day on the phone only to be hung up on multiple times, no response to WhatsApp, texts , anything online. Is this because I want to cancel services? This gives me even more reason this is appalling

  • AndySmi72785917 Andy Smith (@AndySmi72785917) reported

    @BackOnTrack__ @virginmedia Yes awful connection,comes on and off 5g back to normal always seems to happen on a weekend 🤬

  • cutler_linda lindyloo (@cutler_linda) reported

    @virginmedia Reset and okay for 30 mins or so but not working again now

  • DeeSingh86 DeeSingh (@DeeSingh86) reported

    @virginmedia As always there service page lies. It's says broadband is ok, but it's NOT ok. @virginmedia @VirginMediaCorp

  • jakki27954462 jakki (@jakki27954462) reported

    @virginmedia what a joke trying to talk to one of your staff on WhatsApp is just as bad as trying to explain on phone am so sick of this

  • Veganforever67 Vegan join a union (@Veganforever67) reported

    @virginmedia I really don't call it customer service I call it people's nightmare

  • OfficialTracieB @OfficialTracieBennett (@OfficialTracieB) reported

    @virginmedia It’s not cancelling as you well know. I have explained to every department you have and no one is listening or helping. Rest my case as to you thinking I’m cancelling. It’s another issue? How can I be heard correctly please?

  • marvgor mark gordon (@marvgor) reported

    @virginmedia Waste of time they don’t help

  • DeeSingh86 DeeSingh (@DeeSingh86) reported

    @virginmedia As always there service page lies. It's says broadband is ok, but it's NOT ok.