Virgin Media Outage Report in Walsall, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Walsall come from postal codes WS1 , WS5 , WS4 and WS3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Smethwick, Birmingham, Oldbury, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Cannock, Willenhall, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Smethwick
|
TV | 3 hours ago |
|
Birmingham
|
Wi-fi | 4 hours ago |
|
Oldbury
|
Wi-fi | 5 hours ago |
|
Birmingham
|
Internet | 22 hours ago |
|
Birmingham
|
Internet | 22 hours ago |
|
Wolverhampton
|
Wi-fi | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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🐺Wolfish (@unit_1974) reported from Birmingham, England@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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Justin Osborne (@O5BORNE) reported from Dudley, England@virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡
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Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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mo4g (@mo4g_777) reported from West Bromwich, England@virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt
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mo4g (@mo4g_777) reported from West Bromwich, England@virginmedia ffs once again your stupid phone line isn’t working - B42
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Justin Osborne (@O5BORNE) reported from Dudley, England@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
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Mike Donovan (@bsamikey) reported from Solihull, England@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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Richard hamilton (@PhotographyWeb) reported from Birmingham, England@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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🐺WereWolfish (@unit_1974) reported from Birmingham, EnglandI’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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mo4g (@mo4g_777) reported from West Bromwich, England@virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe
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Calum McGill (@Cal1964) reported from Wolverhampton, England@virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠
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Matt Smith (@MattyladKRO) reported from Birmingham, England@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Richard hamilton (@PhotographyWeb) reported from Birmingham, England@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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Calum McGill (@Cal1964) reported from Wolverhampton, England@virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄
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Verinderpal (@VinCheema) reported from Birmingham, EnglandBroadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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Justin Osborne (@O5BORNE) reported from Dudley, England@virginmedia No difference at all when hub rebooted, Broadband still off and no way of getting through to your teams either by phone or via website to report ‘total lack of connection ‘ ! REALLY BAD CUSTOMER SERVICE. 😡
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Mr C 🦁 (@Dav3yAvFc) reported from Dudley, EnglandDont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂
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B' (@s_badruddin) reported from Birmingham, England@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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tonymartin (@tonymartin82211) reported from Birmingham, EnglandShocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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⛧𝕱𝖆𝖑𝖑𝖔𝖚𝖙 𝖅𝖔𝖒𝖇𝖎𝖊⛧ (@_FalloutZombie_) reported@virginmedia Is this a troll? Can I speak to someone who won't treat me like a moron? I'm with Virgin Media, I am ONLY with Virgin Media.
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Archie (@archiejpl) reported@virginmedia Yes I have tried everything. Could I have some specific advice for the issue I’m having please?
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Mark Evans (@Tokraspy) reported@virginmedia Lousy technical service lousy failing superhub works okay after they reset it and goes wrong with an hours connectivity on 2G and 5G a spotty at best and drop signals to devices. Poor signal strength in house. None existent outside house. Too higher price. And BT is offering
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rav norris (@RavNorris) reportedMy @virginmedia has been down for almost 24 hours. Zero help on their website. Tells me there are no outages in my area and offers no further explanation. Mint.
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Slo Mo (@stuarto268) reported@garrett_golf @virginmedia Absolutely dreadful customer experience
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モノノ怪 | PastelCorpse (@PastelCorpsetv) reported@virginmedia I've taken the steps to reset our router, this is as usual an area problem not just our home, but this seems to be a running problem every week, there is always a connection issue with the broadband services even after having all our connections changed.
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Jonny (@mancmaestro) reported@RavNorris @virginmedia Make sure you log this, should be due a refund for the time paid they're failing to provide a service for. If it continues, you should be able to argue a contract termination without penalty too, as they're in breach if not providing said service. I did it recently with EE.
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Andrea Spencer Davidson 💙 (@andieloulou) reported@virginmedia you’re hashtag #betteconnected has just made me actual lol. For weeks I’ve been trying to log a complaint. Please send me an email address. Does you online form even work?
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Mr Smooth EMT 🇬🇭 (@MrSmoothEMT) reported@virginmedia Yes, I did the check by entering my postcode and surname and there’s an outage in my area - says it will be resolved by 2330…that would’ve been a whole 11 hours without services…poor!
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Melissa (@melissar954) reported@virginmedia 20 days I have now been without broadband. Keep getting promised a call back from but never happens. Taken days off work for engineer to turn up but nothing. Not even a phone call. Absolutely disgusting customer service!