Virgin Media Outage Report in Walsall, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Walsall come from postal codes WS2 and WS1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Wolverhampton, Oldbury, Solihull, West Bromwich, Dudley, Cannock, Kingswinford, Lichfield, Walsall, Stourbridge, Brierley Hill, Sutton Coldfield and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Smethwick |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
-
julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
-
Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
-
Tom
(@Tom12956152) reported
from
Solihull, England
@virginmedia is there any connection issues In the Solihull area?
-
Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
-
julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
-
Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
-
Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
-
*KP*
(@KarenPerry7) reported
from
Willenhall, England
Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
-
Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
-
Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
-
Doug Grant
(@Darkbluebaggie) reported
from
West Bromwich, England
@virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.
-
JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
-
Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
-
Craig
(@cra1gs) reported
from
Birmingham, England
So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey
-
Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
-
Georgia
(@georgiarec28) reported
from
Dudley, England
@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
-
jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
TypicalTaurean
(@TaureanTypical) reported
@virginmedia Haven’t had broadband for almost a ten day period now. From resetting the hub to a technician visit, everything has been done. Tell me, what does it take to get those blinking green lights to go away? Appalled and frustrated with the horrible service!
-
Rob Alcroft
(@RobAlcroft) reported
@virginmedia First message: 15.33 Human contact: 15.40 Retention deal offer from human: 15.44 Retention deal refused: 15.56 Suddenly a 24 hour wait time for a Customer Service agent... @Ofcom Phone call connected: 17.53 18 minutes without response. We wait...
-
Richard Dumbill
(@Rich1903) reported
@virginmedia Maybe you should refund me for it as I can’t use a service I’ve paid you for…
-
Mr. D
(@MrD_TeacherGuy) reported
Another day, another @virginmedia outage. Always seems to be around this time too. Luckily @grainconnect has just installed fibre in our street so don't have to put up with this much longer.
-
Seb Tallents
(@SebTallents) reported
@virginmedia I guess the only way to fight it is simply not to take a match price when I phone to cancel. Appreciate this is a higher level issue than customer service, but if you have a route to feed back up into the system, it would be good.
-
Xinouth
(@Xinouth) reported
@virginmedia Every single night? Good one. Additionally, any other company I've been with issues a simple "Please note, due to scheduled maintenance on X between Y and Z you may experience disruption to your service." in advance, so that their users are aware and can expect it.
-
Gillian Howat
(@gillystar21) reported
@virginmedia i am totally dismayed today phoned to renew my deal. I’ve got quoted 4 prices all over £100 yet new customers can get it for £85. Please help
-
Jordan Davies
(@JordanDavies111) reported
@virginmedia Thanks for refusing to help and not reading ANYTHING I have typed. @LutzSchueler
-
Seb Tallents
(@SebTallents) reported
@virginmedia You can obviously figure out what the going rate is for providers that can match your service in my area. You also ought to know from your CRM that I'm not interested in upsales. So why force me to go through the palava? It's an anti-pattern and /2
-
VicTye 🇩🇪🏴⚓🏴☠️
(@Vic_Tye) reported
@virginmedia Same again, Looks like we have trouble connecting your Hub. Options are reset hub.... Again!