Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Tipton, Birmingham, Walsall, Solihull, Halesowen, Tamworth, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, and Dudley.

City	Problem Type	Report Time
Wolverhampton	Internet	3 hours ago
Tipton	Wi-fi	1 day ago
Wolverhampton	Wi-fi	1 day ago
Birmingham	Total Blackout	2 days ago
Wolverhampton	Internet	2 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Andy (@a_Muss60) reported 9 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Alex (@laticwolf) reported 10 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Gordé 🦩 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 17 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Steve Lees (@measlewolf) reported 20 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 21 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  ch Saqib (@saqibsvideos) reported 22 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Stuart McCullagh (@stumccullagh) reported 22 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  duggystone radio (@duggystoneradio) reported 29 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Stephen Bennett (@Stephen12857059) reported 30 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 35 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  TheBosz (@kolapoagunbiade) reported 35 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 37 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Satish Danny Paul (@________Danny) reported 41 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Gordé 🦩 (@ReissOmari) reported 42 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Evan Davis (@EvanD) reported 42 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Simon Neale (@nealesj) reported 49 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Pretentious Opinions (@OpiniatedOne1) reported 56 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cruffers (@Cruffers) reported 4 minutes ago

  @SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.

• 
  Magic A-J (@Johnsonio) reported 4 minutes ago

  @virginmedia wasted my time talking to your customer services. My contract is up, you’re offering me same package for £27pm online and asked customer service for a better deal and they offer me £43pm! Guess I’ll go elsewhere then

• 
  Ralph (@RlphWigs) reported 6 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 6 minutes ago

  Yet again it’s not working! Sort it out @virginmedia #SkySportsPlus

• 
  Paul THORNE (@harrewis) reported 11 minutes ago

  @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

• 
  alex jones (@alex___jones) reported 11 minutes ago

  @virginmedia I can’t sign in as my email address has changed. No one at Virgin can be bothered to help. Complained numerous times. Shocking company

• 
  David Weir (@dweir3132) reported 12 minutes ago

  @KevvyJ63 @SkySports @virginmedia Same error here - could watch Wigan Rugby or any footy. Shite Service at Premium Price.

• 
  Ade Luxton (@adelux68) reported 13 minutes ago

  @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today

• 
  pat (@wfc2000uk) reported 15 minutes ago

  @virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.

• 
  Gaz (@gazzawefc) reported 16 minutes ago

  @VirginMediaIE Day 3 of no Broadband.... cannot contact customer care, disgraceful carry on from Virgin Media....