Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Solihull, Halesowen, Tamworth, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Wi-fi	23 minutes ago
Wolverhampton	Internet	8 hours ago
Birmingham	Phone	20 hours ago
Birmingham	Internet	21 hours ago
Birmingham	Internet	1 day ago
Walsall	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 4 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Simon Neale (@nealesj) reported 5 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  freckles n dimples (@xsasix) reported 13 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 15 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Steve Lees (@measlewolf) reported 16 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Beard Punk (@BeardPunk) reported 22 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  James (@JMEden_97) reported 22 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  G 🇯🇲 (@ethnicalien) reported 24 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Steve Lees (@measlewolf) reported 26 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Stuart McCullagh (@stumccullagh) reported 26 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Adie Hughes (@AdieJAMster) reported 27 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Stephen Bennett (@Stephen12857059) reported 28 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Satish Danny Paul (@________Danny) reported 37 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Susan Johnson (@SusieWJr) reported 37 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Susan Johnson (@SusieWJr) reported 43 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Andy Newton (@NewtonAndy) reported 50 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 52 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  iamscorchy (@iamscorchy) reported 54 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Martin Wilkinson (@MartinWilko) reported 57 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LGWLGWLGW (@lgwlgwlgw) reported 6 minutes ago

  @virginmedia another hot day. Another day of utterly shite internet service. Much of the population WFH and your service is making this more and more impossible. My router has been rebooted. There are known local network issues - and it can’t be the wrong kind of heat #pissedoff

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 7 minutes ago

  THREAD 8 — THE DEVICES Connectivity is only useful if people have something to connect. This takes us to Solidaritech in Bradford. The organisation was established in 2017 to refurbish unwanted technology and provide it to refugees and asylum seekers. It works with laptops, desktops, tablets and smartphones. The cumulative figure is now more than 5,000 devices since 2017. But that isn’t simply historical. Solidaritech is still operating. In 2025, Bechtle partnered with Solidaritech to repurpose 857 devices, including phones, laptops, PCs and tablets, which were donated to asylum seekers and refugees. Then there is Migrant Help. Through Community Calling, smartphones and free data have been provided specifically for asylum seekers and survivors of trafficking and modern slavery. Virgin Media O2 reported that Migrant Help had received 1,250 devices and free data, with a further 5,000 devices planned. Screen Share UK also received funding to provide devices, connectivity and repair training to refugees and asylum seekers. Its trainees then repaired and redistributed devices to other refugees. The device itself has therefore become part of an ongoing system. Technology is collected. It is refurbished. It is connected. It is distributed. And sometimes the recipient is taught how to repair the next device.

• 
  StephenP (@StephenP311275) reported 10 minutes ago

  @virginmedia You were "looking into it" a couple of months ago and nothing happened. I can get a better deal and service by going back to Sky as a new customer.

• 
  Andrew ☺️ (@Andync93) reported 12 minutes ago

  @shaggydudley @virginmedia Awful 🙄

• 
  paul d (@pauldewolfe) reported 14 minutes ago

  @virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.

• 
  Colm Brogan (@colmbrogan76) reported 15 minutes ago

  @irishpatriot91 Cancel your virgin media subscription

• 
  Chris Ross (@Chris_Ross95) reported 16 minutes ago

  @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

• 
  (tez7n2) (@MickeyDN7) reported 16 minutes ago

  WTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports

• 
  lc (@paperpussies) reported 18 minutes ago

  @fatima_gunning how is virgin media giving time to these half cast coloured pricks, this is IRELAND, **** them and their views, who fuking cares what they say

• 
  Gaz Beech (@gazbeech) reported 19 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning