Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Tamworth, Walsall, Sutton Coldfield, Solihull, Dudley, West Bromwich, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Internet	4 hours ago
Wolverhampton	Internet	5 hours ago
Wolverhampton	Total Blackout	9 hours ago
Oldbury	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Simon Neale (@nealesj) reported 3 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Susan Johnson (@SusieWJr) reported 3 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  hayley chapman (@haychapperz) reported 6 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 12 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  tarun (@tarun65170952) reported 15 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Satish Danny Paul (@________Danny) reported 15 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  ch Saqib (@saqibsvideos) reported 16 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  iamscorchy (@iamscorchy) reported 19 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  iamscorchy (@iamscorchy) reported 30 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Shelly (@shelleex5) reported 31 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Trickie Dickie (@NickHickey84) reported 38 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Colin Hunt (@HuntColin58) reported 40 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Rachael Barker (@rachmadmank) reported 43 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Jazba Entertainment (@JazbaEnt) reported 44 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Ronnie Harris (@redron1975) reported 53 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Gordé 🦩 (@ReissOmari) reported 54 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Howard Martin 💚 (@HJMKent) reported 60 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeannie (@jeanniecorby) reported 9 minutes ago

  @virginmedia hey team, any idea when the issues in EX3 / Exeter area will be fixed? Currently have an outage 😭

• 
  Gary Silvester (@Cloverbeech) reported 11 minutes ago

  @rpd_pacer @virginmedia OK. I know a lot of people over here. I’ll switch into Starlink, I suppose it’s the trade-off of a good deal and package versus terrible and infuriating customerservice! Good luck

• 
  megb (@Gbarch1) reported 11 minutes ago

  @virginmedia Our service in CM16 went down on Thursday 28th @ 10pm. Ridiculous 'updates' have been sent every few hours. The supposed fix is now 2nd June. What on earth is going on?

• 
  Sufyaan (@Scintilla_A7) reported 18 minutes ago

  @virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous

• 
  Mark Sutherland * (@markenello) reported 22 minutes ago

  @BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees

• 
  ♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported 24 minutes ago

  @footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.

• 
  Ed61 (@Ed6114) reported 24 minutes ago

  @virginmedia and how do I get rid of the awful self promotion advert that is constantly banging on about how good V360 is? It start when the box powers up and then when I start browsing something to watch, it moves to the bottom right hand corner.

• 
  ProfessorChocolateCaXe (@ProfChocCaXe) reported 26 minutes ago

  @PeteUK7 @olivetreedogs @virginmedia You believe in a fake "disease" with an almost 100% survival rate, the microscopic number of people who DID die had serious underlying health conditions anyway (notable example: George Floyd), that had "no symptoms" list as a symptom but you would still get anyway even if you were vaccinated from people who weren't vaccinated and was so "dangerous" that the entire economy had to shut down and everyone would be forced to stay at home unless they were out rioting for BLM.

• 
  markrmifsud (@markrmifsud) reported 26 minutes ago

  @virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 30 minutes ago

  We now have a @virginmedia engineer booked but not until Tuesday, cue loss of earnings, money spent on extra data and petrol to go to my parents to try and use internet. Issue was definitely local area but now been told need engineer. 5 days after first went off.