Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Solihull, Tipton, Oldbury, Walsall, Dudley, Wednesbury, Tamworth, Sutton Coldfield, Bilston, Bromsgrove, Halesowen, and Brierley Hill.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Total Blackout	7 hours ago
West Bromwich	Internet	1 day ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Jot Shoker (@jot_shoker) reported 27 seconds ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  neil fleming (@ThatNeilFleming) reported 4 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Evan Davis (@EvanD) reported 5 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Susan Johnson (@SusieWJr) reported 8 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Evan Davis (@EvanD) reported 12 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Evan Davis (@EvanD) reported 18 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 24 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  iamscorchy (@iamscorchy) reported 25 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Chris Psaras (@chrispsaras) reported 26 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 29 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 31 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Gordé 🦩 (@ReissOmari) reported 36 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Beard Punk (@BeardPunk) reported 39 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Stephen Bennett (@Stephen12857059) reported 50 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 51 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Satish Danny Paul (@________Danny) reported 55 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  ch Saqib (@saqibsvideos) reported 55 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 59 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 5 minutes ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 5 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  Declan Carty (@declancarty) reported 8 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  antony coyne (@Ant78uk) reported 9 minutes ago

  @virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app

• 
  BEN GOODHIND (@BenGoodhind) reported 9 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

• 
  Rachel (@rachrl1486) reported 9 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

• 
  Monty Kumbulla (@KumbullaMonty) reported 17 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Bobby Bucks (@b0bbybux) reported 17 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  dharmi04 (@Dharmi04) reported 18 minutes ago

  @virginmedia hi I have a problem with my broadband

• 
  CliveR (@CliveR39) reported 19 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem