Virgin Media Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Redditch, Oldbury, Smethwick, Bilston, Wednesbury, Tamworth, Halesowen, Solihull, Walsall, West Bromwich, Wolverhampton, Brierley Hill and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Sutton Coldfield |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
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Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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Andy the baggie
(@b68baggie) reported
from
West Bromwich, England
Anybody virgin media gone down
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Wade
(@sarahwadey91) reported
@virginmedia As far as I am aware it’s still not working. My mum has been on the phone to #virginmedia several times and they keep promising they will fix it then it just isn’t by the date and time they said it would be.
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Robert
(@Robert74899697) reported
Has anybody had problems changing from virgin media to British telecom. Had problems since I switched was miss sold bt they said it would be easy would not have to do a thing. Then was told I had to call my old supplier and cancel it my self so I did. At my cost of £400 not good.
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South Coast Cyclist
(@CoastCyclist) reported
Bought my dad smart phone for his Christmas because his land line doesn't work anymore (thank you @virginmedia). Trying to teach him how to use it might result in my being arrested for murder. He doesn't take instruction well.
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Josh
(@DWJosh) reported
@HiddenXperia The highest available on my road is 37 down/10 up. Literally nothing else available. Apparently in 2025 there should be Virgin Media cables but who knows
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Nunquam Dormio
(@NunquamD) reported
@virginmedia For now it’s fine. That doesn’t really help me trying to work yesterday evening however
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Su O'brien
(@suob71) reported
@VIRGINMEDIA another day and the no TV box loses signal it reboots itself yet you keep telling me no fault when are you planning on sorting this ? When I change to sky
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Tracey J Cottrell ❤️❤️❤️
(@deli_tracey) reported
Is @virginmedia down my wifi seems to have gone off my phone now on 4g ? #virginmedia #help
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Jenander Sishodia
(@jsishodia) reported
@virginmedia Hello Team..its down again ..and as its off business hours ..no way to report fault …kindly advise
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Bhupen Lodhia
(@LodhiaB) reported
@virginmedia None of my mobiles work in India despite roaming being selected. Please help me solve this major problem. Thank you. PS. My faith in the brand is quickly diminishing.