Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Bilston, Tamworth, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Kidderminster, Kingswinford, and Smethwick.

City	Problem Type	Report Time
Birmingham	TV	4 hours ago
Wolverhampton	TV	8 hours ago
Birmingham	TV	8 hours ago
Wolverhampton	Internet	16 hours ago
Oldbury	Internet	16 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 1 minute ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Garry (@paragaz) reported 4 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Stuart McCullagh (@stumccullagh) reported 9 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Gordé 🦩 (@ReissOmari) reported 13 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  G 🇯🇲 (@ethnicalien) reported 17 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Gordé 🦩 (@ReissOmari) reported 20 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  shanny C 🌹 (@_shannonC) reported 26 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  hayley chapman (@haychapperz) reported 29 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 32 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  James (@JMEden_97) reported 37 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  ch Saqib (@saqibsvideos) reported 41 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Evan Davis (@EvanD) reported 42 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  ch Saqib (@saqibsvideos) reported 43 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 44 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Stuart McCullagh (@stumccullagh) reported 46 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Rachael Barker (@rachmadmank) reported 49 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 51 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Evan Davis (@EvanD) reported 51 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 55 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoey (@YngZoey) reported 3 minutes ago

  @virginmedia is there a issue with landlines, can’t recive calls or make them?

• 
  Lee Summers (@LeeSum71) reported 3 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  Michael Portal (@Mortalportal01) reported 4 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  rebecca ann jarvis (@rebeccaann1989) reported 7 minutes ago

  @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards

• 
  happy city fan (@pjpar) reported 7 minutes ago

  @virginmedia Literally switched to sky today as your cs team are crap.

• 
  Debi Williamson (@Debi0709) reported 8 minutes ago

  @virginmedia Getting fed up now had issues with our box this morning

• 
  Denise Bragg (@dennybragg) reported 8 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  Nicola Thrussell (@NicolaThrussell) reported 10 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  hellooooooooo (@debski2222) reported 10 minutes ago

  @BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.

• 
  Chris (@geordiechris48) reported 11 minutes ago

  @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25