Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Stourbridge, Walsall, Oldbury, Wolverhampton, Brierley Hill, Tamworth, Dudley, Kidderminster, Solihull, Sutton Coldfield, Halesowen, West Bromwich, and Streetly.

City	Problem Type	Report Time
Birmingham	Wi-fi	8 hours ago
Smethwick	Internet	11 hours ago
Birmingham	E-mail	14 hours ago
Stourbridge	Internet	15 hours ago
Birmingham	Total Blackout	16 hours ago
Birmingham	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Ronnie Harris (@redron1975) reported 28 seconds ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  shanny C 🌹 (@_shannonC) reported 2 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Colin Hunt (@HuntColin58) reported 10 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  SorachiTim (@PolymathTim) reported 21 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Susan Johnson (@SusieWJr) reported 24 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Jot Shoker (@jot_shoker) reported 27 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Howard Martin 💚 (@HJMKent) reported 29 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 33 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Beard Punk (@BeardPunk) reported 34 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  neil fleming (@ThatNeilFleming) reported 35 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 38 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Satish Danny Paul (@________Danny) reported 38 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  James (@JMEden_97) reported 40 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Stuart Henley (@HenleyStatic) reported 43 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Kiel (@k1El_w) reported 46 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 56 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Dani Grim (@RefinedSavage) reported 57 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Murray (@bravemongoose) reported 5 minutes ago

  Hi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!

• 
  Kevin Burke (@kevin0403) reported 5 minutes ago

  @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

• 
  TM. (@1tninetyfour) reported 7 minutes ago

  Friday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒

• 
  SFB-Mod (@cycleprawn) reported 8 minutes ago

  @1030pa @obbsie @virginmedia Pointless. They don’t give a ****

• 
  ✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported 14 minutes ago

  @virginmedia does anyone actually answer your customer service phone? 🙄

• 
  James Agg (@Jimmyboy35) reported 15 minutes ago

  @virginmedia I have now been on hold for my broadband and TV issues for over 2hours in total

• 
  toastyborg (@Demon__Cyborg) reported 16 minutes ago

  Been on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke

• 
  SFB-Mod (@cycleprawn) reported 18 minutes ago

  @obbsie @virginmedia They are absolutely ****. Wouldn’t use them if they were free. They are dishonest and I wouldn’t trust them to run me a bath without cocking it up.

• 
  jose serratos (@zero405) reported 25 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View03 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies @8k_Ultra_View03

• 
  Josh (@6HLJ_) reported 25 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo