Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Walsall, Brierley Hill, Tamworth, Dudley, Kidderminster, Solihull, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Wi-fi	11 hours ago
Oldbury	Internet	18 hours ago
Birmingham	Internet	19 hours ago
Birmingham	Internet	21 hours ago
Oldbury	Wi-fi	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 6 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Jot Shoker (@jot_shoker) reported 6 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 9 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 10 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 11 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  James (@JMEden_97) reported 12 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Adie Hughes (@AdieJAMster) reported 14 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Gordé 🦩 (@ReissOmari) reported 20 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Susan Johnson (@SusieWJr) reported 22 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Satish Danny Paul (@________Danny) reported 28 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  iamscorchy (@iamscorchy) reported 29 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 33 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Martin Wilkinson (@MartinWilko) reported 40 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 45 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Beard Punk (@BeardPunk) reported 47 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  iamscorchy (@iamscorchy) reported 51 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Simon Neale (@nealesj) reported 57 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Ashley Day (@AshleyDay1971) reported 57 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 59 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BEST IPTV SERVICE (@EmpireDg97) reported 5 minutes ago

  Tired of paying for multiple 🇬🇧🇳🇱subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. His IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies 👉 @EmpireDg97

• 
  Told You So (@TYS20212) reported 11 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  France🇫🇷 League1+ 4K IPTV (@iptvfarnce70351) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV ev

• 
  Diplo (@loldiplo) reported 13 minutes ago

  . @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.

• 
  〽️🇵🇸 (@StealthyM00S3) reported 13 minutes ago

  Virgin media is so crap man this internet never works

• 
  Crckersmckerx (@crackersmackerx) reported 15 minutes ago

  My internet is so bad. I wish death upon virgin media

• 
  El Guapo (@ElliotJackson11) reported 15 minutes ago

  Virgin media being down for like 3 hours Jesus Christ!

• 
  BEST IPTV (@BestI28294) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  AJ (@The_Broski_Boot) reported 18 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  John M (@john1mccarthy) reported 26 minutes ago

  @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke