Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Tamworth	Total Blackout	19 hours ago
Birmingham	Internet	23 hours ago
Oldbury	Internet	1 day ago
Birmingham	Wi-fi	1 day ago
Wolverhampton	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 5 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Neil Simpson (@nippa77) reported 7 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Steve Lees (@measlewolf) reported 9 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Simon Neale (@nealesj) reported 9 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Martin Wilkinson (@MartinWilko) reported 10 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Stephen Bennett (@Stephen12857059) reported 13 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Gordé 🦩 (@ReissOmari) reported 16 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Steve Lees (@measlewolf) reported 26 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Steve Lees (@measlewolf) reported 34 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Evan Davis (@EvanD) reported 35 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Susan Johnson (@SusieWJr) reported 37 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 39 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Andy (@a_Muss60) reported 40 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Jot Shoker (@jot_shoker) reported 46 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  iamscorchy (@iamscorchy) reported 47 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Shelly (@shelleex5) reported 48 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 48 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Chris Psaras (@chrispsaras) reported 50 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Frugalista (@frugalista1) reported 57 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Lawton (@MartinLawton) reported 9 minutes ago

  @virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 9 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  andrea crosby (@andreac14064810) reported 11 minutes ago

  @virginmedia I’m totally disgusted by your service

• 
  JJ (@johnjoeoregan) reported 11 minutes ago

  @virginmedia Broadband been down almost continuously since midday Friday 17th and now latest update says evening of April 20th expected repair /resumption. Will be four days at that point. What has happened? Manchester area.

• 
  Juniper Pearl (@Coxy_Girl_) reported 12 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  MW 🏳️‍🌈 #gay #florist #lovetocook (@markbwwelford) reported 12 minutes ago

  @virginmedia Your service has been erratic to say the least over the last few weeks and it's down again. Postcode is W12 in London. Really not good enough.

• 
  Alan Green (@MrAlanGreen) reported 14 minutes ago

  Anyone else having multiple outages with @virginmedia fibre broadband L? Started last Friday, back up the weekend and down again today?

• 
  Elise (@elise_john85) reported 14 minutes ago

  My internet connection is through @virginmedia and has never been an issue before the merger

• 
  AdamB® (@OfficialAdamB) reported 23 minutes ago

  @mobily_uk @virginmedia It's for this Amazing service u get that's never changed since you first joined just 1 massive scam. F*****g joke of a company and everyone needs to start looking else we're especially Internet wise there is far better and cheaper and most probably fix price.

• 
  Rxssa (@Degenofolympus) reported 24 minutes ago

  @VirginMediaNews The Carbon tax doesn’t come in until October anyway! Jesus Christ virgin media is as bad as RTE