Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Tamworth, Stourbridge, Walsall, Bilston, Dudley, Wednesbury, West Bromwich, Rowley Regis, Brierley Hill, Oldbury, Wolverhampton, Solihull, and Smethwick.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Internet	9 hours ago
Birmingham	Wi-fi	10 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 1 minute ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  neil fleming (@ThatNeilFleming) reported 6 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 10 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Evan Davis (@EvanD) reported 14 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Simon Neale (@nealesj) reported 16 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Stuart McCullagh (@stumccullagh) reported 18 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Andraay Leung (@Andraay) reported 18 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 22 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Alex (@laticwolf) reported 24 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Gordé 🦩 (@ReissOmari) reported 28 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Stuart McCullagh (@stumccullagh) reported 30 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Yvonne 💙 (@Momrocks50) reported 34 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  LynneMUFC#22#44 (@LynneMasters) reported 37 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Steve Lees (@measlewolf) reported 37 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  jordy (@jordyanslow1) reported 38 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 40 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  TheBosz (@kolapoagunbiade) reported 46 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Satish Danny Paul (@________Danny) reported 47 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  ch Saqib (@saqibsvideos) reported 47 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Howard Martin 💚 (@HJMKent) reported 53 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Williamson (@GDW1807) reported 3 minutes ago

  @virginmedia why send a text saying the issue is fixed, when it isn't?

• 
  emma 💜 (@lovrlwtt) reported 4 minutes ago

  oh my days virgin media had me arguing w a guy in india until i said im closing the account cancel everything was then transferred to a man with a british accent and was trying to make me keep the account and they can get it sorted. funny how that works

• 
  IPTV France 🇫🇷 8k Premium Service (@zinzinmisri) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Bigphuco 💧 (@Bigphuco) reported 5 minutes ago

  @virginmedia again virgin media down again and asking me to book an engineer for Tuesday. Absolutely ridiculous and to think u wanted to charge me £80 for a renewal on my contract!

• 
  Michelle Beckett (@MichelleBeckett) reported 6 minutes ago

  @virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?

• 
  Hatz (@DevilHatman) reported 7 minutes ago

  @TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site

• 
  Julia Coombs (@JuliaCoombcj) reported 8 minutes ago

  @Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?

• 
  NEAL (@NealHelly) reported 9 minutes ago

  @Ofcom Well done Ofcom! Anyone still trading with @virginmedia needs to change now! I was a loyal Customer for over 10 years, still fighting unlawful charges for moving house, can’t speak to anyone to resolve, black mark on your name for paying your bills!! Cowboys

• 
  Caroline (@finn33) reported 10 minutes ago

  @virginmedia why over 24 hours to fix an outage. What’s the deal with the broadband EN3.

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 14 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭