Virgin Media outages and service status in Smethwick, England
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Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Smethwick, including 10 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 17, 9:23 AM GMT+1.
- Internet (39%)
- TV (37%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (5%)
- Phone (1%)
The latest reports from users having issues in Smethwick come from postal codes B67 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Bilston, Tamworth, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Kidderminster, Kingswinford, and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 2 hours ago |
|
Birmingham
|
Internet | 2 hours ago |
|
Wolverhampton
|
TV | 4 hours ago |
|
Birmingham
|
Internet | 11 hours ago |
|
Birmingham
|
12 hours ago | |
|
Birmingham
|
Wi-fi | 13 hours ago |
Nearby cities with recent reports
36 recent signals
11 recent signals
10 recent signals
6 recent signals
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia They haven't called me yet that's how bad you're
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Stephen Bennett (@Stephen12857059) reported from Birmingham, EnglandOnce again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Stuart McCullagh (@stumccullagh) reported from Swindon, England@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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John (@jfrncs_) reported from Birmingham, England@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Andy (@a_Muss60) reported from Swindon, England@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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hayley chapman (@haychapperz) reported from Birmingham, England@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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Alex (@laticwolf) reported from Bradmore, England@virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃
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Stuart Henley (@HenleyStatic) reported from Halesowen, England@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Rachael Barker (@rachmadmank) reported from Solihull, England@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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Ashley Day (@AshleyDay1971) reported from Woodside, England@virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?
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tarun (@tarun65170952) reported from Birmingham, England@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia any updates on the VPN issue?
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Frugalista (@frugalista1) reported from Dorridge, England@virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Perez (@ChrisPerez75) reported@virginmedia There are still issues with my TV. The BBC channel 101 is inactive & has a black screen. Why is this still the case? What are you doing to rectify this & how long will it take?
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G Strachan (@Forcegayle) reported@virginmedia £10 compensation is terrible
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Dawn Rose (@drosey) reported@virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service
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David Gordon (@gordonwd) reported@virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.
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standfreered (@standfreered1) reported@virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month
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Moo (@mooeycatrooie) reported@WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too
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TraceyW 🇬🇧🏴 (@TraceyWilko) reported@virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down
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Marie Buttriss (@Marie_0612) reported@virginmedia hey, when will there be an update about the tv issue? Mines still not working….
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chiefsandrugby (@jesstuck18) reported@virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?
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Jo Hollis (@dizzytiggy) reported@virginmedia Is there really no way of watching my recordings from my 360 box while im away from home? With how much the service costs why cant I?