Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Wednesbury, Birmingham, West Bromwich, Oldbury, Wolverhampton, Brierley Hill, Smethwick, Solihull, Walsall, Dudley, Tamworth, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Wednesbury	Phone	9 hours ago
Birmingham	Wi-fi	10 hours ago
West Bromwich	Internet	11 hours ago
Birmingham	E-mail	11 hours ago
Birmingham	Internet	12 hours ago
Oldbury	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart Henley (@HenleyStatic) reported 3 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Andy (@a_Muss60) reported 9 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Dani Grim (@RefinedSavage) reported 11 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 12 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  G 🇯🇲 (@ethnicalien) reported 12 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Simon Neale (@nealesj) reported 19 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 21 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Stuart McCullagh (@stumccullagh) reported 22 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  freckles n dimples (@xsasix) reported 24 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Martin Wilkinson (@MartinWilko) reported 30 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Evan Davis (@EvanD) reported 33 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  ch Saqib (@saqibsvideos) reported 37 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Ashley Day (@AshleyDay1971) reported 41 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  shanny C 🌹 (@_shannonC) reported 43 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Chris Psaras (@chrispsaras) reported 44 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  duggystone radio (@duggystoneradio) reported 46 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Adie Hughes (@AdieJAMster) reported 48 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 49 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Réva (@AvaniEbony666) reported 5 minutes ago

  @MartinSLewis is it really fair that with the below inadequate service and bills being messed about and not being able to se said WiFi properly should I really be paying the full @virginmedia bill even tho the problem hasn't been resolved??

• 
  Davie G 🇬🇧 (@fredbeare) reported 7 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 11 minutes ago

  @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

• 
  JC (@Coady88) reported 11 minutes ago

  @gblondon1 @skytv @virginmedia You’ll be switching back to sky in 2 years when virgin do exactly the same, double your bill whilst offering new customers the same service at 1/4 of the price, it’s a market I genuinely do not understand.

• 
  Jenn Power (@Powerr27) reported 12 minutes ago

  @virginmedia unacceptable our entire village is left without WiFi again. No consideration or urgency for those who have to work and require this! When can we expect a fix?

• 
  Shaun (@RockerSBM) reported 12 minutes ago

  @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 12 minutes ago

  @virginmedia Hi my virgin media contract has ended so I’m free to leave to another, can anyone from virgin media help me with a new contract

• 
  Max (@MaxWebster7) reported 13 minutes ago

  @virginmedia you guy's are **** and are liars. Never use this company they just fob you off.

• 
  WATCHING THE GAME (@Pass_Move) reported 15 minutes ago

  @virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.

• 
  Colin Fenn (@ColinFenn45) reported 17 minutes ago

  @virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.