Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Tamworth, Birmingham, Walsall, Sutton Coldfield, Solihull, Dudley, West Bromwich, Wolverhampton, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

City	Problem Type	Report Time
Oldbury	Wi-fi	3 hours ago
Tamworth	Internet	15 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Internet	24 hours ago
Walsall	Internet	1 day ago
Birmingham	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Evan Davis (@EvanD) reported 10 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 19 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Ronnie Harris (@redron1975) reported 22 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Gordé 🦩 (@ReissOmari) reported 23 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Gordé 🦩 (@ReissOmari) reported 26 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Gordé 🦩 (@ReissOmari) reported 27 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 30 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Andraay Leung (@Andraay) reported 35 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Stephen Bennett (@Stephen12857059) reported 37 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Susan Johnson (@SusieWJr) reported 39 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Steve Lees (@measlewolf) reported 41 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  James (@JMEden_97) reported 43 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  neil fleming (@ThatNeilFleming) reported 47 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  SorachiTim (@PolymathTim) reported 49 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Satish Danny Paul (@________Danny) reported 50 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Rob Chipman (@robchippyman) reported 53 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  iamscorchy (@iamscorchy) reported 54 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Stu Jones (@StuJonesMusic) reported 55 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence Landray (@Glawsloz) reported 1 minute ago

  So I now have to wait until Monday evening before @virginmedia will send an engineer out to sort our Hub4 issue. A weekend without the internet. So all our home devices and appliances that need internet connection are now unusable for weekend

• 
  Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported 3 minutes ago

  @melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think

• 
  JoeyJoe (@joeyjoe93) reported 5 minutes ago

  If you are a Virgin Media TV customer you can watch the Champions League final for free on Channel 526 today #Arsenal #UCL

• 
  Mark Sutherland * (@markenello) reported 11 minutes ago

  @MattyBeer @virginmedia Its broadband and TV but I've had more than enough of the terrible service

• 
  d_f1888 (@df1888) reported 11 minutes ago

  @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

• 
  Rob Holroyd (@RobHolroyd) reported 12 minutes ago

  @PeteUK7 @virginmedia We're having the same problem, been a year now, my dad is having to pay bills manually and incurring additional charges as they won't recognise his wife has died after countless emails and calls. It's disgusting.

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 13 minutes ago

  @virginmedia Not 2 days. The ambulance had the drama of it early hours in an emergency. I bet any money you repair it just before everyone is due compensation

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 14 minutes ago

  I cant get downstairs to an ambulance anyway and 2 days later @virginmedia is still down.

• 
  Rob Dew (@RobDew8) reported 14 minutes ago

  @virginmedia Hello, the service checker is showing the hub is not working, and the router is flashing red. We have had 2 engineers booked this week but did not arrive. We have 1 booked today but have no confidence the engineer will come.

• 
  Emma Spurdle (@EmmaSpurdle) reported 17 minutes ago

  @virginmedia Yes but it’s no help if it keeps changing, this is the third estimated time fix it’s shown since Thursday