Virgin Media outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 9 outage signals in the last 24 hours around Smethwick, including 9 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 28, 7:42 AM GMT+1.
- Internet (43%)
- TV (30%)
- Wi-fi (16%)
- Total Blackout (6%)
- E-mail (4%)
The latest reports from users having issues in Smethwick come from postal codes B67 and B66 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Birmingham, Oldbury, Tamworth, West Bromwich, Solihull, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley
|
Internet | 44 minutes ago |
|
Birmingham
|
Internet | 1 hour ago |
|
Birmingham
|
Internet | 3 hours ago |
|
Birmingham
|
Internet | 3 hours ago |
|
Oldbury
|
Internet | 6 hours ago |
|
Birmingham
|
Internet | 11 hours ago |
Nearby cities with recent reports
36 recent signals
10 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
-
iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
-
𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
-
𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
-
Colin Hunt (@HuntColin58) reported from Birmingham, England@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
-
Stephen Bennett (@Stephen12857059) reported from Birmingham, EnglandOnce again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
-
iamscorchy (@iamscorchy) reported from Wednesfield, EnglandVirgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
-
Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
-
ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
-
Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
-
Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
-
Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
-
Bonna (@Phil_Bonna) reported from Birmingham, England@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
-
Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandNot only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
-
Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
-
Yvonne 💙 (@Momrocks50) reported from Birmingham, EnglandExcuse me we pay enough for a "cough" service where is it? #virginmedia
-
Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
-
derek(🕖❤️🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, EnglandVirgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
-
ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia They haven't called me yet that's how bad you're
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
nottslad (@nottslad2) reported@JamieGBarry @virginmedia Same here, customer over 30 years, bill up £55,rang them got a £10 of, no way can I pay that. Loyalty means nothing to them.
-
Robert Joesbury (@RobertJoesbury) reported@virginmedia my internet is down, any chance of an update please?
-
Sandra Robinson (@mrsluc) reported@JamieGBarry @virginmedia I may be alone here, but I got a 18 month contract for less than I was paying for previous 18 months. Offer just came up on my phone. Alone again but I have never had an issue wth @virginmedia
-
Mary (@kanyonatic) reported@virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!
-
egneg (@egneg) reported@JamieGBarry @virginmedia Let contract run out then ring virgin and cancel, sign up to sky, literally next day virgin ring you and offer the earth. Then just ring sky again and cancel. Works every time I promise.
-
Angeltt (@Angeltt_tt) reported@PeteUK7 @IDHDRUM @virginmedia Win95 wouldve taken 3 weeks, not 3 months, theyre lying ******* trying to save face for their disgusting behaviour. Theyre predators, mis-selling + overcharging for services they simply arent (+ never) providing + their service as a whole is worse than running on timed dial up.
-
Noely Daniels (@noel33330) reported@JamieGBarry @virginmedia Never understand why companies do this … same goes for insurance companies.
-
Dr Stuart Woolley (@FractalDoctor) reported@PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.
-
Tino 🐧🌋 (@TinoElduderino) reported@JamieGBarry @virginmedia They will offer you login to the website new deal if you do the chat with an agent or speak to some in the phone if you are willing to lock in for a new contract.
-
🇬🇧 FI is awesome 😎 (@GrahamCompton) reported@JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.