Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Oldbury, Solihull, Wednesbury, Brierley Hill, Smethwick, Walsall, Tamworth, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Internet	20 minutes ago
Birmingham	E-mail	11 hours ago
Birmingham	Internet	12 hours ago
Wolverhampton	Total Blackout	13 hours ago
Birmingham	Total Blackout	15 hours ago
Birmingham	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Steve Lees (@measlewolf) reported 4 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 5 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Simon Neale (@nealesj) reported 13 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Kiel (@k1El_w) reported 13 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Beard Punk (@BeardPunk) reported 20 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  IAACCTV Limited (@iaacctvuk) reported 21 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Steve Lees (@measlewolf) reported 25 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 27 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Simon Neale (@nealesj) reported 27 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  LynneMUFC#22#44 (@LynneMasters) reported 32 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stephen Bennett (@Stephen12857059) reported 37 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Gordé 🦩 (@ReissOmari) reported 44 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  ch Saqib (@saqibsvideos) reported 46 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Evan Davis (@EvanD) reported 47 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  John (@jfrncs_) reported 50 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Robin 🤘🏻 (@RobinB1971) reported 50 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  hayley chapman (@haychapperz) reported 51 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Dani Grim (@RefinedSavage) reported 52 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 54 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julian (@Dadcrusher) reported 3 minutes ago

  @virginmedia Customer service with Virgin is again a nightmare. Started an online conversation at 10am and haven’t from Mahir in over 30 minutes.Obviously they feel that my time doesn’t matter as much as theirs.

• 
  🐺 (@stefan655) reported 3 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Kay (@kaytydaty) reported 4 minutes ago

  @virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks

• 
  ❤️🥳🦄 Gillian B 🦄🥳❤️ (@gfnncl) reported 4 minutes ago

  Can anyone help me with @virginmedia I’m trying to upgrade my @NetflixUK to no ads as apparently they couldn’t do it when I recontracted,I have to do it myself. But no option in the app, it’s driving me crazy?

• 
  tom (@tomcity1) reported 5 minutes ago

  @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week

• 
  Anthony Ellis (@WentTimb) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Ed61 (@Ed6114) reported 12 minutes ago

  @virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service

• 
  Richard Newell (@Solid_S_Boss) reported 14 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  ۟ (@carefreeleon) reported 17 minutes ago

  @virginmedia outage in my area

• 
  ORIGINAL GOONER JOHN (@1947originalgo1) reported 19 minutes ago

  @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.