Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Streetly, Tamworth, Oldbury, Smethwick, Wolverhampton, Walsall, Dudley, Wednesbury, Bilston, Solihull, Willenhall, Rowley Regis, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
West Bromwich	E-mail	2 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Internet	19 hours ago
Birmingham	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  hayley chapman (@haychapperz) reported 2 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Bonna (@Phil_Bonna) reported 3 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 5 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Satish Danny Paul (@________Danny) reported 8 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Andy Newton (@NewtonAndy) reported 9 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Stu Jones (@StuJonesMusic) reported 11 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  G 🇯🇲 (@ethnicalien) reported 12 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Gordé 🦩 (@ReissOmari) reported 12 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Ashley Day (@AshleyDay1971) reported 18 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  iamscorchy (@iamscorchy) reported 26 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 27 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Adie Hughes (@AdieJAMster) reported 30 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 30 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  iamscorchy (@iamscorchy) reported 47 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Evan Davis (@EvanD) reported 48 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 51 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Beard Punk (@BeardPunk) reported 54 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Brennan (@Simon909) reported 8 minutes ago

  @virginmedia Another weekend and another broadband outage in Fareham, do believe this is the fourth in succession in my area. Please sort it out as it’s becoming too predictable. Funny thing is you want me to renew my package at £80.00 per mth, not worth it and looking elsewhere

• 
  bongodongo (@mohsin_sheikh1) reported 9 minutes ago

  @CommunityFibre rubbish internet, rubbish @Linksys app. Rubbish customer service. Better off going back to @virginmedia

• 
  Ricky Butcher (@rickybutcher_) reported 12 minutes ago

  @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

• 
  Daniel_DOA4 (PSN) & Daniel DOA4 (XBOX) (@Daniel_DOA4) reported 13 minutes ago

  @virginmedia even though I haven’t been happy with my service it has been good most of the time, mind other companies I’ve been with are more consistent. However, I didn’t even realise at the time but upgraded my broadband package with you and am now going to pay less+4 Netflix 2

• 
  Simon Tuck🎙📻 (@simononradio) reported 13 minutes ago

  @virginmedia Hey loved my old wifi box. New box promised much has given such a headache. 1. WiFi is intermittent 2. Pink ring of hope 3. Switched on and off now 10 times.. currently we have little tv . Help help help help

• 
  Gilesy 🐀 (@GrotBiscuits) reported 18 minutes ago

  @virginmedia after about 15 years continual contracts I decide to move on as your broadband speeds never increase and i get stung with £100+ early disconnection fee. I can honestly say I wont ever be back with that type of loyalty.

• 
  rick_x (@rick_x) reported 19 minutes ago

  @virginmedia Those are not convenient, why not fix your broken web form?

• 
  Just Ian (@ConnorsOldMan) reported 20 minutes ago

  @virginmedia I find it utterly unacceptable that your staff mislead customers on cancelling services. Been advised that my new provider would cancel everything for me.

• 
  BRIAN HEALY (@XBRIAN501) reported 20 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Rep74NL (@JohnnyRep74) reported 21 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now