Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Walsall, Brierley Hill, Tamworth, Dudley, Kidderminster, Solihull, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Wi-fi	5 hours ago
Oldbury	Internet	12 hours ago
Birmingham	Internet	13 hours ago
Birmingham	Internet	14 hours ago
Oldbury	Wi-fi	23 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Beard Punk (@BeardPunk) reported 36 seconds ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  duggystone radio (@duggystoneradio) reported 2 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Dani Grim (@RefinedSavage) reported 5 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Beard Punk (@BeardPunk) reported 7 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  neil fleming (@ThatNeilFleming) reported 14 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  ch Saqib (@saqibsvideos) reported 18 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Martin Wilkinson (@MartinWilko) reported 19 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Pretentious Opinions (@OpiniatedOne1) reported 22 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Phil Queenan (@philq001) reported 23 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 27 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Jazba Entertainment (@JazbaEnt) reported 28 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Gordé 🦩 (@ReissOmari) reported 31 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Susan Johnson (@SusieWJr) reported 33 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Bonna (@Phil_Bonna) reported 35 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Steve Lees (@measlewolf) reported 43 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  ch Saqib (@saqibsvideos) reported 43 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Chris Psaras (@chrispsaras) reported 46 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  TheBosz (@kolapoagunbiade) reported 47 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 52 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 54 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 7 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

• 
  beir13346 (@beir13346) reported 8 minutes ago

  @virginmedia there has been intermittent signal in the Salford area on and off for mo this. What is going on with your service? Yes I have already signed in and run the diagnostics.

• 
  David kirk (@Selhurst1905) reported 11 minutes ago

  @virginmedia @JuicyPolarBear Please mate contact @ virgin media 2 weeks not being able to access the app and your customer services just lie and fob me off. Not worked since I joined disgusting services

• 
  ben (@bfoel89) reported 11 minutes ago

  @virginmedia is stream services down again ?

• 
  بابلو (@Unkown_Villainn) reported 11 minutes ago

  @Jxs_b Worst one is virgin media, feels like no human is working for them

• 
  Dan (@UKDan86) reported 14 minutes ago

  @loldiplo @virginmedia Every time you reply, it just further confirms that you truly are stupid. I don't talk to stupid people.

• 
  john o shea (@osheaj77) reported 15 minutes ago

  @ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box

• 
  Jamie Summers (@JimSummersNews) reported 15 minutes ago

  Hi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?

• 
  Pavlova (@uk_pav) reported 15 minutes ago

  @virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.

• 
  Gareth Newman (@newman_gareth) reported 19 minutes ago

  @virginmedia why is your broadband constantly so slow? Even in same room as router! Constant poor service