Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Bilston, Tamworth, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Kidderminster, Kingswinford, and Smethwick.

City	Problem Type	Report Time
Birmingham	Wi-fi	33 minutes ago
Birmingham	Internet	2 hours ago
Wolverhampton	TV	6 hours ago
Wolverhampton	Total Blackout	10 hours ago
Oldbury	Wi-fi	11 hours ago
Birmingham	TV	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 29 seconds ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Rob Chipman (@robchippyman) reported 1 minute ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Steve Lees (@measlewolf) reported 2 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Stephen Bennett (@Stephen12857059) reported 7 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Stuart Henley (@HenleyStatic) reported 10 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Phil Queenan (@philq001) reported 11 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 14 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  ch Saqib (@saqibsvideos) reported 20 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Steve Lees (@measlewolf) reported 21 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Garry (@paragaz) reported 22 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  tarun (@tarun65170952) reported 28 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Gordé 🦩 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  James (@JMEden_97) reported 29 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  freckles n dimples (@xsasix) reported 30 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  jordy (@jordyanslow1) reported 32 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Scott badham (@scbadham) reported 36 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Andy Newton (@NewtonAndy) reported 43 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Evan Davis (@EvanD) reported 44 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Satish Danny Paul (@________Danny) reported 56 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tracy_s (@tracy_s1) reported 7 minutes ago

  @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

• 
  Paul McKigen (@paulmc_96) reported 7 minutes ago

  @status_is_down virgin media back down....again

• 
  Steve Justa (@SteveJusta) reported 11 minutes ago

  @virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 11 minutes ago

  @virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service

• 
  J Corbi (@JCorbinHus) reported 12 minutes ago

  @virginmedia 19hrs + no broadband security system down in a high crime area. This morning I was offered comp £10 by customer service agent as a “goodwill gesture” for inconvenience 🙄

• 
  Richard Hopper (@rickh77) reported 16 minutes ago

  @virginmedia @ITV why is channel 103 ITV1 still not working on virgin media since the outage yesterday?

• 
  JAN WOZNIAK (@JPWOZNIAK) reported 16 minutes ago

  @virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?

• 
  Dean (@DSB4454) reported 22 minutes ago

  @virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell

• 
  Dan (@DanSEFC) reported 29 minutes ago

  @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed

• 
  Anne Davis (@IHTP67) reported 30 minutes ago

  @virginmedia in GU15 postcode your services have been down for 2 days. My parents keep getting fobbed off with it will be fixed by x time. Last were told it would be 48 hrs and that's passed. No updates on what is happening. When is this going to be fixed?