Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Oldbury, West Bromwich, Tamworth, Wolverhampton, Walsall, Sutton Coldfield, Solihull, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Dudley	Wi-fi	12 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Internet	22 hours ago
Oldbury	Internet	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  hayley chapman (@haychapperz) reported 3 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  ch Saqib (@saqibsvideos) reported 12 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Howard Martin 💚 (@HJMKent) reported 12 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Stephen Bennett (@Stephen12857059) reported 14 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 18 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 20 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Gordé 🦩 (@ReissOmari) reported 24 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Stuart McCullagh (@stumccullagh) reported 25 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 31 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Stu Jones (@StuJonesMusic) reported 31 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Stuart Henley (@HenleyStatic) reported 31 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  ch Saqib (@saqibsvideos) reported 41 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Robin 🤘🏻 (@RobinB1971) reported 42 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Susan Johnson (@SusieWJr) reported 44 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Evan Davis (@EvanD) reported 49 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Stuart McCullagh (@stumccullagh) reported 51 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  iamscorchy (@iamscorchy) reported 55 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Tracey (@adamtracey8) reported 4 minutes ago

  @virginmedia @scoobiesue82 Tried everything you have recommended @virginmedia and still have the issue. It is only with Big Bang Theory on TLC channel 128. Can we get an update on this

• 
  devonj07 (@DevonScfc) reported 14 minutes ago

  @DJMattPeverell @virginmedia gone all the way down in stoke aswell mate

• 
  Chris (@plushchris34) reported 17 minutes ago

  @virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 19 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 19 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  zach close YT (@ZachcloseYT) reported 21 minutes ago

  Because of you @ScottishPower virgin media went down don't turn our power off again without letting us know you have to give people notice

• 
  MR_TRAVIS (@Travis_techz) reported 25 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  Sunny Singh (@sunnysenguk) reported 26 minutes ago

  @virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬

• 
  Ana Atkinson (@Ana1Atkinson) reported 27 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet

• 
  sineadsmith (@sinead_smith13) reported 28 minutes ago

  @virginmedia Your apps not working now