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Virgin Media outages and service status in Smethwick, England

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Full Outage Map
  • Virgin Media generated 9 outage signals in the last 24 hours around Smethwick, including 9 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 31, 12:00 AM GMT+1.
  • 44% Internet (44%)
  • 29% TV (29%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)

The latest reports from users having issues in Smethwick come from postal codes B67 and B66 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Tamworth, Walsall, Sutton Coldfield, Solihull, Dudley, West Bromwich, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

CityProblem TypeReport Time
Birmingham Internet 9 hours ago
Birmingham Internet 10 hours ago
Birmingham Internet 11 hours ago
Wolverhampton Internet 12 hours ago
Wolverhampton Total Blackout 16 hours ago
Oldbury Internet 16 hours ago

Nearby cities with recent reports

Birmingham

45 recent signals

9 hours ago
Oldbury

9 recent signals

16 hours ago
Wolverhampton

4 recent signals

12 hours ago
Tamworth

4 recent signals

1 day ago
West Bromwich

3 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • tarun65170952
    tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • CaseyRain
    Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

  • shelleex5
    Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

  • OpiniatedOne1
    Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England

    @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

  • TheShannimal_
    TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England

    @MykeJD1 @virginmedia Gone down for a lot of people apparently

  • HJMKent
    Howard Martin 💚 (@HJMKent) reported from Kidderminster, England

    @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

  • iaacctvuk
    IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

  • k1El_w
    Kiel (@k1El_w) reported from Birmingham, England

    @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia They haven't called me yet that's how bad you're

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • AdieJAMster
    Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • JMEden_97
    James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • richardcbishop
    Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LivThms
    Liv 💚🫶🐅📚 (@LivThms) reported

    @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.

  • freeITstafford
    Free I.T. Stafford (@freeITstafford) reported

    @irons1de1 @JamieGBarry @virginmedia The crunch came for me when I was almost a week without service, ultimately transpiring that an engineer error had caused an attenuator to be fitted to my cable instead of my neighbour's. That spelled the end of co-ax in my life.

  • art_bilgin
    Bilgin Art (@art_bilgin) reported

    @ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down

  • MelG54321
    Mel54321 (@MelG54321) reported

    @virginmedia services down in my whole area since Thursday night. Only got a message at 18.30 yesterday that they had an engineer on site. Child trying to revise for their GCSEs has no Internet access.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service

  • SadBoiSimm
    Saturn (@SadBoiSimm) reported

    @virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.

  • burgs2010
    Nick Burgin - Horror Writer (@burgs2010) reported

    With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

  • DrBaalt
    ♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported

    @footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

  • TrippingMonke
    TrippingMonke (@TrippingMonke) reported

    @OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?