Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Wolverhampton, Walsall, Tipton, Halesowen, Tamworth, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, and Dudley.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	TV	11 hours ago
Solihull	Total Blackout	15 hours ago
Birmingham	Wi-fi	18 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Beard Punk (@BeardPunk) reported 6 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  SorachiTim (@PolymathTim) reported 6 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Evan Davis (@EvanD) reported 8 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  duggystone radio (@duggystoneradio) reported 8 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Rachael Barker (@rachmadmank) reported 14 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  hayley chapman (@haychapperz) reported 18 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 25 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Robin 🤘🏻 (@RobinB1971) reported 26 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  ch Saqib (@saqibsvideos) reported 29 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Stuart McCullagh (@stumccullagh) reported 35 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 40 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  jen (@jenkin99) reported 43 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Bonna (@Phil_Bonna) reported 44 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Kiel (@k1El_w) reported 44 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Stephen Bennett (@Stephen12857059) reported 45 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Alex (@laticwolf) reported 55 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Stuart McCullagh (@stumccullagh) reported 57 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Stuart McCullagh (@stumccullagh) reported 58 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Calvin 'Emeka Onwuka (@CalvinEmeka) reported 7 minutes ago

  Ahh @virginmedia, less than a month into your Broadband Internet and the service is down. You hope to "restore it by 10.08pm" 😡😡😡 What. The. Actual. F!! 4 years with a previous provider and this never happened.

• 
  Sandy Moore (@SandyMo45739639) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  The Yellow Head (@marcwalby) reported 12 minutes ago

  @IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?

• 
  Sam Rees (@SamReesO) reported 12 minutes ago

  @virginmedia @eirwenjulia Perhaps… refund the downtime and fix it? That would be super helpful..

• 
  Jen D'Free 🇺🇦 💚🤍💜 (@aberamentho) reported 16 minutes ago

  @IainSankey @virginmedia Best opinion is to swop When you tell them you are leaving the price miraculously goes down

• 
  Liam Bolger (@LiamBolger7) reported 25 minutes ago

  @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!

• 
  Julie Goldsmith (@JJools67) reported 25 minutes ago

  @virginmedia I have just spent over 1hr20mins on the phone trying to sort out my mothers virgin account she has dementia person I finally spoke to (after 3 other depts) put me on hold & we got cut off. He hasn’t bothered to call me back despite having my number! Dreadful service!

• 
  Reeni 🇯🇲 (@__neerihs) reported 26 minutes ago

  I had no service on my Virgin Media for a weekend. So now I’m getting credited £30 😌

• 
  Liam Bolger (@LiamBolger7) reported 27 minutes ago

  @virginmedia @CliveR39 I still think it is not a technical issue but some sort of contractual issue between Sky and Virgin. Next step will be ‘technical issue’ logging on to Sky sports as a VM customer.

• 
  Sammy Mcfarlane (@SammyMcfarlane1) reported 30 minutes ago

  @virginmedia @alexand979677 BTW, it is an absolute farce that o can’t sign in to check my bills unless I get another email address that isn’t a virgin one. Who thought that one out?