Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Oldbury, Wolverhampton, Solihull, Wednesbury, Brierley Hill, Smethwick, Walsall, Dudley, Tamworth, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
West Bromwich	Total Blackout	24 hours ago
Birmingham	Internet	1 day ago
Birmingham	E-mail	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Oldbury	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Steve Lees (@measlewolf) reported 6 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  SorachiTim (@PolymathTim) reported 7 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 12 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Beard Punk (@BeardPunk) reported 13 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Kiel (@k1El_w) reported 14 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Stephen Bennett (@Stephen12857059) reported 14 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Rob Chipman (@robchippyman) reported 18 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Stuart McCullagh (@stumccullagh) reported 19 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  ch Saqib (@saqibsvideos) reported 29 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Gordé 🦩 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Evan Davis (@EvanD) reported 35 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  jordy (@jordyanslow1) reported 38 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  LynneMUFC#22#44 (@LynneMasters) reported 39 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Frugalista (@frugalista1) reported 41 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Scott badham (@scbadham) reported 45 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  iamscorchy (@iamscorchy) reported 49 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Simon Neale (@nealesj) reported 53 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  freckles n dimples (@xsasix) reported 55 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  tarun (@tarun65170952) reported 59 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AndyLFC❤️GFC (@andrewbeck36) reported 4 minutes ago

  @virginmedia Apparently there's no issues in my area 😔 broadband keeps dropping and disconnecting 🙈

• 
  pentor coley (@PentorC32526) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Free I.T. Stafford (@freeITstafford) reported 10 minutes ago

  @gblondon1 @skytv @virginmedia All well and good until you get actual problems and need customer service (and you will).

• 
  Rebecca Réva (@AvaniEbony666) reported 12 minutes ago

  @MartinSLewis is it really fair that with the below inadequate service and bills being messed about and not being able to se said WiFi properly should I really be paying the full @virginmedia bill even tho the problem hasn't been resolved??

• 
  Edward Hamilton (@epwhamilton) reported 15 minutes ago

  @virginmedia internet is down in the area for the 2nd day. Please acknowledge and fix asap

• 
  Edward Hamilton (@epwhamilton) reported 16 minutes ago

  @virginmedia You've also texted cancelling the engineer that I'd booked because it's a network issue, but again I have no information. Hence the frustration

• 
  JOKEREFC (@jokerefc) reported 18 minutes ago

  @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision

• 
  Moo (@jazzioooo) reported 18 minutes ago

  @virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!

• 
  JS (@SweeneyJoanne) reported 20 minutes ago

  @virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.

• 
  tonyl (@cardiffian64) reported 23 minutes ago

  @virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider