Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Tipton, Walsall, Solihull, Halesowen, Tamworth, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, and Dudley.

City	Problem Type	Report Time
Birmingham	E-mail	2 hours ago
Birmingham	Total Blackout	6 hours ago
Wolverhampton	Internet	15 hours ago
Tipton	Wi-fi	2 days ago
Wolverhampton	Wi-fi	2 days ago
Birmingham	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 58 seconds ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  jordy (@jordyanslow1) reported 2 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Steve Lees (@measlewolf) reported 7 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Neil Simpson (@nippa77) reported 9 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Steve Lees (@measlewolf) reported 13 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  shanny C 🌹 (@_shannonC) reported 13 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Martin Wilkinson (@MartinWilko) reported 15 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 17 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Satish Danny Paul (@________Danny) reported 27 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Yvonne 💙 (@Momrocks50) reported 29 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 35 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Rachael Barker (@rachmadmank) reported 36 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 38 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 39 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  SorachiTim (@PolymathTim) reported 44 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Susan Johnson (@SusieWJr) reported 45 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  freckles n dimples (@xsasix) reported 46 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Shelly (@shelleex5) reported 51 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Stuart Henley (@HenleyStatic) reported 57 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Matthews (@bergy_bit) reported 6 minutes ago

  My 83 year old dad is a bit senile. He signed up to @virginmedia without knowing what it was. We were aghast at the £160 monthly subscription he’ll mostly never use. We cancelled it and moved to a £30 EE one. Virgin have now sent him a termination bill for £1,500 @MoneySavingExp

• 
  KevJ (@KevvyJ63) reported 10 minutes ago

  This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!

• 
  John Bird (@John_L_Bird) reported 10 minutes ago

  @virginmedia skysports+ not working for the first league fixtures of the season?

• 
  Keith Tracy (@KeithT3103) reported 12 minutes ago

  @bmstewart2004 I cancelled my Virgin Media contract at £125, a week of my ignoring their calls I spoke with them and agreed a new contract at £40. Never let it roll over more than one year

• 
  D.G (@DMGoodman1989) reported 14 minutes ago

  @virginmedia Ok so no sky sports+ available to watch on my Virgin TV. I’ve tried to log into the sky sports app however my Virgin02 ID is not recognised and will not allow me to me to sign in!! Shambles the game kicks off in 4mins!!

• 
  Howard Freeman (@rwfc236) reported 14 minutes ago

  @virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money

• 
  PD1882 (@PD1_8_8_2) reported 16 minutes ago

  @virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.

• 
  Colin Morty (@cmwba) reported 16 minutes ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.

• 
  Jordan Scott Jones (@JordanScottJone) reported 17 minutes ago

  @virginmedia why am i paying you for a service then when i come to use it your experiencing ‘technical problems’ absolute joke 🤬🤬🤬

• 
  Dan Robinson (@TheDanRobinson) reported 18 minutes ago

  Virgin Media outage - no broadband or TV service, at least not where I live in ST Alban's.