Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Oldbury, Birmingham, Bilston, Tamworth, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Kidderminster, Kingswinford, and Smethwick.

City	Problem Type	Report Time
Wolverhampton	Internet	2 hours ago
Oldbury	Internet	2 hours ago
Birmingham	Internet	14 hours ago
Wolverhampton	TV	16 hours ago
Bilston	TV	21 hours ago
Wolverhampton	TV	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Satish Danny Paul (@________Danny) reported 8 seconds ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  LynneMUFC#22#44 (@LynneMasters) reported 3 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Susan Johnson (@SusieWJr) reported 6 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Colin Hunt (@HuntColin58) reported 7 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Stu Jones (@StuJonesMusic) reported 8 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 11 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  iamscorchy (@iamscorchy) reported 12 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Scott badham (@scbadham) reported 15 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Robin 🤘🏻 (@RobinB1971) reported 16 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  ch Saqib (@saqibsvideos) reported 19 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 23 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Stuart McCullagh (@stumccullagh) reported 24 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Gordé 🦩 (@ReissOmari) reported 26 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Gordé 🦩 (@ReissOmari) reported 30 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Stuart McCullagh (@stumccullagh) reported 33 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 36 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Andy Newton (@NewtonAndy) reported 40 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Neil Simpson (@nippa77) reported 40 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Simon Neale (@nealesj) reported 57 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoey (@YngZoey) reported 7 minutes ago

  @virginmedia is there a issue with landlines, can’t recive calls or make them?

• 
  Dollynoocat (@dollynoocat) reported 7 minutes ago

  @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

• 
  Hollie (@HollMCR) reported 7 minutes ago

  @virginmedia Hi I haven’t had internet or TV since Monday, Engineer came out Wednesday & said its a fault with cable outside. 2nd engineers came that afternoon to do something outside and still no internet? Can you help.

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 7 minutes ago

  @virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service

• 
  Richard Davies (@RichardDavies20) reported 10 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

• 
  ... (@GrantRfc89) reported 11 minutes ago

  @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.

• 
  TraceyW 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TraceyWilko) reported 11 minutes ago

  @virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down

• 
  Dave (@Dave_Syracuse) reported 14 minutes ago

  @VirginMedia you're wifi isn't working again. Your say you'll fix it by the 19th of May but that isn't good enough. I pay you for reliable wifi connection every day. I'm not receiving that. This is a formal complaint and I expect to be reimbursed for my stress and inconvenience.

• 
  Gem (@Gemnffc) reported 14 minutes ago

  @virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴

• 
  ianlovely (@ianlovely4) reported 15 minutes ago

  @virginmedia Hurry up ffs the golf is on , and your status app is down