Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Tamworth, Stourbridge, Walsall, Bilston, Dudley, West Bromwich, Rowley Regis, Brierley Hill, Oldbury, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Internet	1 hour ago
Birmingham	Internet	4 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Internet	7 hours ago
Wednesbury	Internet	8 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 4 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  iamscorchy (@iamscorchy) reported 5 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Neil Simpson (@nippa77) reported 6 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  shanny C 🌹 (@_shannonC) reported 8 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Satish Danny Paul (@________Danny) reported 8 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Martin Wilkinson (@MartinWilko) reported 14 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 21 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Gordé 🦩 (@ReissOmari) reported 22 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  SorachiTim (@PolymathTim) reported 23 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Colin Hunt (@HuntColin58) reported 23 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Stuart McCullagh (@stumccullagh) reported 26 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  duggystone radio (@duggystoneradio) reported 28 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Jazba Entertainment (@JazbaEnt) reported 35 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Susan Johnson (@SusieWJr) reported 40 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  John (@jfrncs_) reported 46 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  ch Saqib (@saqibsvideos) reported 47 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Steve Lees (@measlewolf) reported 55 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debra Dommen (@dommen19390) reported 6 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 7 minutes ago

  @virginmedia Checked everything still not working

• 
  Michelle Beckett (@MichelleBeckett) reported 8 minutes ago

  @virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?

• 
  Hatz (@DevilHatman) reported 13 minutes ago

  @rokokoprufei @virginmedia I've had an issue with them for 2 weeks and counting. My downloads are fine but uploads are broken at a network level.

• 
  Holli (@HolliCarden) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

• 
  JR (@Dadyougeek) reported 19 minutes ago

  No @virginmedia internet since Wednesday afternoon, engineer yesterday said someone needs to come out and fix something between box and house and we’re meant to do this yesterday! No show from them and nothing so far today! #shambles

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 23 minutes ago

  @virginmedia my WiFi is down right nor sure why

• 
  Becky (@Becky_Batch) reported 24 minutes ago

  Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

• 
  Shaun McCarthy (@shaunmc1consult) reported 27 minutes ago

  @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

• 
  Karl Dyer (@KarlDyer15) reported 28 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.