Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Solihull, Tamworth, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Sutton Coldfield, and Dudley.

City	Problem Type	Report Time
Birmingham	Wi-fi	12 hours ago
Birmingham	Internet	16 hours ago
West Bromwich	Wi-fi	16 hours ago
Birmingham	Internet	18 hours ago
Birmingham	Internet	18 hours ago
Birmingham	Wi-fi	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Evan Davis (@EvanD) reported 0 seconds ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Kiel (@k1El_w) reported 1 minute ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Steve Lees (@measlewolf) reported 2 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 4 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  iamscorchy (@iamscorchy) reported 7 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  iamscorchy (@iamscorchy) reported 7 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Ronnie Harris (@redron1975) reported 8 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Frugalista (@frugalista1) reported 16 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Satish Danny Paul (@________Danny) reported 18 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Scott badham (@scbadham) reported 26 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Pretentious Opinions (@OpiniatedOne1) reported 40 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  LynneMUFC#22#44 (@LynneMasters) reported 41 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 47 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  ch Saqib (@saqibsvideos) reported 47 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Evan Davis (@EvanD) reported 51 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Gordé 🦩 (@ReissOmari) reported 57 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pistol (@olas2007) reported 4 minutes ago

  @virginmedia what is going on with broadband? Incredibly slow, dropping out every other minute, literally.

• 
  Paul Jasper (@Paulinafrica) reported 4 minutes ago

  @virginmedia any update wrt internet outage in Farnborough, it's been around 48 hours with no internet or TV, what is going on?

• 
  Alison Metcalfe (@cocowills) reported 6 minutes ago

  Down again 2nd time in 2 days!!Come on Virgin!!Sort it out!! #VirginMedia

• 
  swingeymart (@theblackstrat) reported 7 minutes ago

  @virginmedia We are getting less and less channels for more money some of them in fact a lot are really awful junk

• 
  Alma Lapuebla-Funk (@almacchiato) reported 7 minutes ago

  @virginmedia Hi! I noticed our internet has been experiencing service outage frequently this year (17 times). We have a new Wifi Hub but we’re still experiencing the outage. What’s going on?

• 
  Vicky Leigh (@vickiferris) reported 10 minutes ago

  I call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 11 minutes ago

  @virginmedia This is the second major outage in under a fortnight. Paying a lot of money and not getting the service.

• 
  DJ Chaka Finchos 🐏 (@DJChakaFinchos) reported 12 minutes ago

  So glad I screenshotted my whole chat with @virginmedia because I knew the “agent” I spoke to at would mess up my house move by the stupid questions they were asking. Cut my old house off (that I’m still in) a day early.

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 13 minutes ago

  @virginmedia I've asked several times about cancelling my tv services. I currently use my Freesat and dont need my VM TV. Please advise how to cancel but keep BB.

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 19 minutes ago

  @virginmedia Would appreciate it if the issue could be resolved considering we are paying for a service that is not working at the moment, thanks.