Virgin Media outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 10 outage signals in the last 24 hours around Smethwick, including 10 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 10, 11:11 AM GMT+1.
- Internet (45%)
- TV (28%)
- Wi-fi (18%)
- E-mail (5%)
- Total Blackout (4%)
- Phone (0%)
The latest reports from users having issues in Smethwick come from postal codes B67 and B66 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent Virgin Media outage reports came from the following cities: Wednesbury, Birmingham, West Bromwich, Oldbury, Wolverhampton, Brierley Hill, Smethwick, Solihull, Walsall, Dudley, Tamworth, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 9 hours ago |
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Wi-fi | 10 hours ago |
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Internet | 11 hours ago |
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11 hours ago | |
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Internet | 12 hours ago |
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Internet | 12 hours ago |
Nearby cities with recent reports
27 recent signals
4 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Stuart Henley (@HenleyStatic) reported from Halesowen, England@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Andy (@a_Muss60) reported from Swindon, England@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England@virginmedia Not at the moment no but it's a common issue👀
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Simon Neale (@nealesj) reported from Swindon, England@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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freckles n dimples (@xsasix) reported from Woodside, England@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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Martin Wilkinson (@MartinWilko) reported from Birmingham, EnglandVirginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia They haven't called me yet that's how bad you're
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Ashley Day (@AshleyDay1971) reported from Woodside, England@virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?
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shanny C 🌹 (@_shannonC) reported from Solihull, England@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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duggystone radio (@duggystoneradio) reported from Swindon, EnglandWell hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Réva (@AvaniEbony666) reported@MartinSLewis is it really fair that with the below inadequate service and bills being messed about and not being able to se said WiFi properly should I really be paying the full @virginmedia bill even tho the problem hasn't been resolved??
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Davie G 🇬🇧 (@fredbeare) reported@ramspacek Like trying to get @virginmedia to accept you as a new customer
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Derek Xavier Morriss (@DerekXMorriss79) reported@virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling
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JC (@Coady88) reported@gblondon1 @skytv @virginmedia You’ll be switching back to sky in 2 years when virgin do exactly the same, double your bill whilst offering new customers the same service at 1/4 of the price, it’s a market I genuinely do not understand.
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Jenn Power (@Powerr27) reported@virginmedia unacceptable our entire village is left without WiFi again. No consideration or urgency for those who have to work and require this! When can we expect a fix?
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Shaun (@RockerSBM) reported@virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported@virginmedia Hi my virgin media contract has ended so I’m free to leave to another, can anyone from virgin media help me with a new contract
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Max (@MaxWebster7) reported@virginmedia you guy's are **** and are liars. Never use this company they just fob you off.
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WATCHING THE GAME (@Pass_Move) reported@virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.
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Colin Fenn (@ColinFenn45) reported@virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.