Virgin Media outages and service status in Smethwick, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 7, 7:19 PM GMT+1.
- Internet (43%)
- Wi-fi (29%)
- TV (14%)
- Phone (14%)
The latest reports from users having issues in Smethwick come from postal codes B67 and B66 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Oldbury, Smethwick, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Solihull, Willenhall, Rowley Regis, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 5 hours ago |
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Birmingham
|
Internet | 8 hours ago |
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Birmingham
|
Wi-fi | 9 hours ago |
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Birmingham
|
TV | 13 hours ago |
|
Tamworth
|
Wi-fi | 19 hours ago |
|
Oldbury
|
Internet | 23 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Rob Chipman (@robchippyman) reported from Birmingham, England@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1
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TheBosz (@kolapoagunbiade) reported from Birmingham, England@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
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jordy (@jordyanslow1) reported from Dudley, England@virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!
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Bonna (@Phil_Bonna) reported from Birmingham, England@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandHad an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
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Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia guess what ********* your system is down again. Useless pricks.
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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Frugalista (@frugalista1) reported from Dorridge, England@virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandAll TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster
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LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England@virginmedia why is the Sky Sports red button not working
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🏴Simon Evans🏌️♂️ (@simonevans1973) reported from Birmingham, England@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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jen (@jenkin99) reported from Birmingham, England@virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, EnglandThe day ends with a Y 🤝 Virgin media not working again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Wellbrook (@Sweet_Jayney) reported@virginmedia my broadband not working...AGAIN
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Mark Said Camilleri (@markscamilleri) reported@virginmedia @Ofcom Now it's even worse, service outage - status page offline and the telephone line not answering (@virginmedia it is 03454541111 right?)
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shane Jones (@AkShane47) reported@virginmedia Try again, I'm now having issues not working
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MJW 🐀 (@the_lazyknight) reported@virginmedia Oh no! I missed the first outage, thank you so much for scheduling a second one later on so I didn't feel left out!
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Nightshade (@Nightshade_stw) reported@virginmedia Shame on you Virgin Media. Not only is your WiFi service atrocious. You have closed your call centre so no one can speak to you and your WiFi checker page is down as well. Terrible way to treat your customers. #virginwifi #VirginMediaoutage #virgindownagain
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Cor Blimmais (@Maxwell_Spiers) reported@virginmedia and yet again the broadband is down. Someone really has messed you up today, haven't they?
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(رضوان) Rizwan (@RizwanFarooq10) reported@virginmedia What are you guys playing at? Third time in one day, my Internet is down (connected but no WiFi) 🤌🏼 #virginmedia
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Bee (@Irish_Bri) reported@virginmedia Off again.. BR3.. Will you be refunding customers for lack of service?
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Finnley (@Finnley85949475) reported@virginmedia back down again! if your on a desktop or laptop i found a vpn makes it work for the pc
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GottaScoot (@StevenD17745863) reported@virginmedia Its down again and customer services have been useless - and to add insult told to check status on internet website which states - NO KNOWN ISSUES