Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Tamworth, Wolverhampton, Oldbury, Walsall, Sutton Coldfield, Solihull, Dudley, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

City	Problem Type	Report Time
West Bromwich	Internet	16 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Internet	18 hours ago
Tamworth	TV	19 hours ago
Birmingham	Internet	21 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Satish Danny Paul (@________Danny) reported 1 minute ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Yvonne 💙 (@Momrocks50) reported 2 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  neil fleming (@ThatNeilFleming) reported 2 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Stuart McCullagh (@stumccullagh) reported 4 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Pretentious Opinions (@OpiniatedOne1) reported 5 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 8 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Alex (@laticwolf) reported 9 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 10 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Gordé 🦩 (@ReissOmari) reported 19 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  duggystone radio (@duggystoneradio) reported 24 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Simon Neale (@nealesj) reported 27 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Stuart McCullagh (@stumccullagh) reported 35 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  G 🇯🇲 (@ethnicalien) reported 35 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  shanny C 🌹 (@_shannonC) reported 35 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Chris Psaras (@chrispsaras) reported 40 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Simon Neale (@nealesj) reported 45 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Kiel (@k1El_w) reported 47 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Martin Wilkinson (@MartinWilko) reported 50 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Frugalista (@frugalista1) reported 53 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  ch Saqib (@saqibsvideos) reported 57 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chidi Ebere (@okaibedi) reported 4 minutes ago

  Virgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!

• 
  Chezza O (@LonelyLondoner) reported 7 minutes ago

  @virginmedia 1. Router just loses network every few hours. So I come back from work and have to turn the router off and on. What an upgrade!!!! 2. Reconnecting takes 5 minutes which in itself is a nightmare stealing my joy. This was not the exciting upgrade Inexpected

• 
  Karl Harris (@candysarahland) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV29 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  PCExpressLUFCX (@PCELUFCXX) reported 8 minutes ago

  @virginmedia Wi-Fi off since this morning and now the tv gone too. Estimated fix time of 11am tomorrow? You’re ******* ****.

• 
  Hot_Cold_Warm Matched Betting (@SimonRichardsMB) reported 9 minutes ago

  Well played @virginmedia and @tntsports for offering the @ChampionsLeague final free to customers… but it slightly sucks the audio is out of sync with the visuals!

• 
  john campbell (@John_M_Campbell) reported 11 minutes ago

  @virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!

• 
  markrmifsud (@markrmifsud) reported 12 minutes ago

  @virginmedia @RumouredRebecca My bb and tv are still offline. Planned fix is still 17:05 today

• 
  glazersout (@siralexisared) reported 13 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  RR (@Conquistadur) reported 14 minutes ago

  @OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow. Sign up with a better and be done with them. Seven weeks is diabolical to be waiting

• 
  Ben Evans (@benev91) reported 14 minutes ago

  @virginmedia we have been without internet for a week now. Rinsed through mobile data. Fix date apparently (4th date given) now on 3rd June. We have received compensation but an easy fix would’ve been to give us unlimited data on our mobiles (both with o2) for the month.