Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley, West Bromwich, Tamworth, Wolverhampton, Sutton Coldfield, Solihull, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Birmingham	Wi-fi	5 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Walsall	TV	1 day ago
Oldbury	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Howard Martin 💚 (@HJMKent) reported 4 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  TheBosz (@kolapoagunbiade) reported 5 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Adie Hughes (@AdieJAMster) reported 8 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  neil fleming (@ThatNeilFleming) reported 10 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Rob Chipman (@robchippyman) reported 13 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Beard Punk (@BeardPunk) reported 19 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  ch Saqib (@saqibsvideos) reported 25 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Phil Queenan (@philq001) reported 26 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Simon Neale (@nealesj) reported 32 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 42 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  ch Saqib (@saqibsvideos) reported 45 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Howard Martin 💚 (@HJMKent) reported 45 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 46 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Simon Neale (@nealesj) reported 48 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Stephen Bennett (@Stephen12857059) reported 48 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Frugalista (@frugalista1) reported 51 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 54 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Garry (@paragaz) reported 56 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Stu Jones (@StuJonesMusic) reported 56 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  freckles n dimples (@xsasix) reported 60 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Gang Of One (@RedfieldBS) reported 7 minutes ago

  @virginmedia going on to me about a switch of my home phone that I haven't had and still did not want on my subscription for the last 25 years, just **** off will you and take it off the bill. How many text ******* messages and emails for a service no one ******* wants. **** off.

• 
  Lacking Courage (@NeedMoreCourage) reported 7 minutes ago

  @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

• 
  TheSpoopyGamer (@DomWarr) reported 7 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 10 minutes ago

  @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

• 
  Robbie Humphries (@RobbieH1972) reported 10 minutes ago

  @TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 10 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  mary32 (@marypaul32) reported 11 minutes ago

  @nightsong53 @virginmedia Definitely deliberate. Customer service simply does not exist anymore.

• 
  Callum Fludgate (@fludgate1) reported 11 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  FordPrefect (@fp2072) reported 11 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  steveo (@fluffybubbles73) reported 12 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful