Virgin Media outages and service status in Smethwick, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 4 outage signals in the last 24 hours around Smethwick, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 17, 4:20 PM GMT+1.
- Internet (61%)
- Wi-fi (18%)
- Total Blackout (9%)
- TV (6%)
- E-mail (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Tamworth, Stourbridge, Walsall, Bilston, Dudley, Rowley Regis, Brierley Hill, Oldbury, and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 3 hours ago |
|
|
Internet | 21 hours ago |
|
|
TV | 22 hours ago |
|
|
Internet | 23 hours ago |
|
|
Wi-fi | 1 day ago |
|
|
Internet | 1 day ago |
Nearby cities with recent reports
41 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Stephen Bennett (@Stephen12857059) reported from Birmingham, EnglandOnce again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
-
Robin 🤘🏻 (@RobinB1971) reported from Solihull, England@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
-
Rob Chipman (@robchippyman) reported from Birmingham, England@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
-
Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
-
Stu Jones (@StuJonesMusic) reported from Kidderminster, EnglandHi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
-
Bonna (@Phil_Bonna) reported from Birmingham, England@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
-
Steve Lees (@measlewolf) reported from Dudley, England@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
-
Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
-
Evan Davis (@EvanD) reported from Solihull, England@virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1
-
Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
-
ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
-
𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
-
IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England@virginmedia broadband down again from Virginmedia Common theme these days
-
Simon Neale (@nealesj) reported from Swindon, EnglandIt looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
-
Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
-
Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
-
dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, EnglandThe day ends with a Y 🤝 Virgin media not working again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Yvonne Ward (@YvonneWard0) reported@virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.
-
Denise Swif5 (@DeniseSwif5) reportedVirgin media Day 13 with no service #joke
-
David Owens (@DavidOw38948049) reported@virginmedia 1/2 As Virgin do not have a email Address and as a non customer I am unable to send the following “I am the owner/occupier of [address will be given in a email) This external box and cables are unused, unwanted, and not covered by any agreement binding me. See page 2
-
Barry Bowerbank (@BazzaB1971) reported@virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.
-
Pxrac (@Pxrac1) reported@Doki_R6 @Ambi_R6 If ur looking for a good fibre company in Scotland I would say Virgin Media, I was with EE and legit had barely 20 mb down and now I have 1gb down and like 500 upload maybe more.
-
haggard girl 🏳️⚧️ (@fffoceania) reportedO2 and virgin media combine to create the most incompetent internet service experience since the ******* 90s
-
Nolwazi Ncube, Ph.D. (@Nolwazi_Ncube) reported@virginmedia My WiFi is down too. It’s been hours. I need to teach online!
-
David Owens (@DavidOw38948049) reported@virginmedia Tried without anything in return All it asks for is your 9 digit number time and time again and your order number , or looking to join then repeats I am NOT a customer and do NOT want to join I want Virgin to remove your unused broadband box from outside of my home
-
Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported@SteWhoPlays @virginmedia Had the same problem. They give you yodel to use so they must get a notification it’s been sent but then bill you because they haven’t checked in the equipment 😩
-
brooklynn dakota phillips (@LeisaPh20037124) reported@virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down