Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Tipton, Solihull, Halesowen, Tamworth, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, and Dudley.

City	Problem Type	Report Time
Birmingham	Wi-fi	5 hours ago
Birmingham	Wi-fi	8 hours ago
Birmingham	Total Blackout	9 hours ago
Wolverhampton	E-mail	20 hours ago
Walsall	Internet	24 hours ago
Birmingham	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Steve Lees (@measlewolf) reported 3 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  LynneMUFC#22#44 (@LynneMasters) reported 5 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stephen Bennett (@Stephen12857059) reported 6 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  iamscorchy (@iamscorchy) reported 7 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 11 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  ch Saqib (@saqibsvideos) reported 17 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  iamscorchy (@iamscorchy) reported 21 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Gordé 🦩 (@ReissOmari) reported 26 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Susan Johnson (@SusieWJr) reported 27 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Ronnie Harris (@redron1975) reported 29 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Adie Hughes (@AdieJAMster) reported 30 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 34 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  John (@jfrncs_) reported 36 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Trickie Dickie (@NickHickey84) reported 37 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Dani Grim (@RefinedSavage) reported 37 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Beard Punk (@BeardPunk) reported 43 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Satish Danny Paul (@________Danny) reported 48 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  tarun (@tarun65170952) reported 57 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jai Tan (@JayTinl33) reported 5 minutes ago

  @virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap

• 
  Ade Luxton (@adelux68) reported 7 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  Paul THORNE (@harrewis) reported 9 minutes ago

  @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

• 
  lulu 17 (@alrightside) reported 10 minutes ago

  @giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”

• 
  Neil Skivington (@glentfc27) reported 11 minutes ago

  @virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.

• 
  DazMcT (@Dazlerhotspur) reported 11 minutes ago

  @virginmedia It mentions red button service loss not complete service loss

• 
  Paul Green (@pgreen83) reported 12 minutes ago

  @virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!

• 
  Chris Bird (@thechr1sbird) reported 14 minutes ago

  @DMGoodman1989 @virginmedia No shame! Mines down too

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 15 minutes ago

  @virginmedia . Can someone please give me an update on an intermittent service issue dating back to 30/7/26? We’ve been told there’s a service cable issue but no update on a “fix” and the disruption is costing me as I can’t work from home, because broadband is unstable. Thanks.

• 
  Colin Morty (@cmwba) reported 17 minutes ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.