Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Tamworth, Stourbridge, Walsall, Bilston, Dudley, Rowley Regis, Brierley Hill, Oldbury, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Internet	9 hours ago
Birmingham	Wi-fi	18 hours ago
Birmingham	Internet	18 hours ago
Birmingham	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Simon Neale (@nealesj) reported 27 seconds ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Steve Lees (@measlewolf) reported 34 seconds ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Robin 🤘🏻 (@RobinB1971) reported 6 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Satish Danny Paul (@________Danny) reported 8 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  LynneMUFC#22#44 (@LynneMasters) reported 9 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Dani Grim (@RefinedSavage) reported 13 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  neil fleming (@ThatNeilFleming) reported 23 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 30 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Howard Martin 💚 (@HJMKent) reported 32 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  ch Saqib (@saqibsvideos) reported 37 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  freckles n dimples (@xsasix) reported 40 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Ashley Day (@AshleyDay1971) reported 48 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  G 🇯🇲 (@ethnicalien) reported 53 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Jazba Entertainment (@JazbaEnt) reported 58 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Gordé 🦩 (@ReissOmari) reported 58 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Susan Johnson (@SusieWJr) reported 59 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Ebdon (@hairymaul) reported 58 seconds ago

  @virginmedia any broadband issues in B91? Mine just packed up

• 
  Nicola Byles (@BylesNicola) reported 6 minutes ago

  @virginmedia we cannot watch the football due to your poor service! This is unacceptable!

• 
  Dan Worley (@worleyyy) reported 7 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  Elaine Walsh (@mabaker_moz) reported 10 minutes ago

  @virginmedia this is the third time this has happened in the last couple of weeks. And 2 days in a row. When is estimated restoration time ? When you check service checker in line it says no issues but I called and it was confirmed

• 
  Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported 12 minutes ago

  @Simon_Whale @virginmedia Left VM after 10 years! They are ****!

• 
  Jeremy Leeor (@JXXSL) reported 14 minutes ago

  @gwfvrowell @virginmedia The word "service" is a stretch.

• 
  julie fountain (@juliefount) reported 18 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost

• 
  Kat (@mostly_sleepy) reported 18 minutes ago

  @Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 21 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  Phil66 (@phil66uk) reported 22 minutes ago

  @virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??