Virgin Media Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Solihull, Wolverhampton, Walsall, Bilston, Sutton Coldfield, Dudley, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill, Tamworth and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Solihull |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Dan Bull 🍐
(@itsDanBull) reported
from
Birmingham, England
@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Jim Davies
(@jdelectrical82) reported
from
Tamworth District, England
@saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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melissa
(@melissashola_) reported
@virginmedia Ive checked this its not showing any problems
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Jacob Finch
(@JacobFinch123) reported
@virginmedia please sort your TV out. This actually is broken more then it works
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Anne Taylor
(@Barrhillanne) reported
@virginmedia trying to login to my ntlworld webmail and keep getting the error ‘forbidden’. Changed password, tried a different browser and different devices with no joy. Please help.
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BerryGuns
(@BerryGuns) reported
@virginmedia It an area fault that I gave you reference number for. Diagnostics show no problems as I have stated.
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James Gibson
(@jamesgibson279) reported
@virginmedia I'm done trying with virgin media as long as they get their money the customer is forgotten,cant even phone without phoning India & getting the same thing again, no one listens,gave plenty chances to fix this but sadly think we'll have to change suppliers.
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Gerry McDonnell
(@gerry00) reported
A simple but important message to anyone considering taking out a @virginmedia cable subscription. DON’T Just don’t. It’s woefully unreliable as is their customer service. Save yourself a lot of grief. Look elsewhere.
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emmajay
(@emmajay58894054) reported
@virginmedia what is your customer service phone number or email address please?
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Mani Pillai
(@ManiPillai1886) reported
This morning, wifi crashed. TV signal disappeared. Called @virginmedia to be told “there are no issues in your area so it must be specific to you. It will take a few days for us to help you.” Plans to wfh abandoned. Now, we learn that there *is* a problem in our area.
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Wayne Andrew
(@xyopic) reported
Hey there @virginmedia. This is my notice that in 4 weeks I'm leaving your worthless, waste of money, broadband supply. I'm sick and tired of constantly lagging during online multiplayers or watching streamers on Twitch 3 minutes behind everyone else. £40 a month for this ****!
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louise stone
(@taz3677) reported
@virginmedia Yeah seems to b we got this for the bedroom thinking it would be freeview channels and this is the one we have issues with. But there u go