Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Dudley, West Bromwich, Tamworth, Wolverhampton, Walsall, Sutton Coldfield, Solihull, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

City	Problem Type	Report Time
Birmingham	Wi-fi	9 hours ago
Birmingham	Internet	11 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Internet	18 hours ago
Oldbury	Wi-fi	22 hours ago
Dudley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Susan Johnson (@SusieWJr) reported 1 second ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 2 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  duggystone radio (@duggystoneradio) reported 14 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 21 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Simon Neale (@nealesj) reported 23 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  ch Saqib (@saqibsvideos) reported 35 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Howard Martin 💚 (@HJMKent) reported 43 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  SorachiTim (@PolymathTim) reported 43 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Gordé 🦩 (@ReissOmari) reported 44 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Steve Lees (@measlewolf) reported 44 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Martin Wilkinson (@MartinWilko) reported 46 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Andy Newton (@NewtonAndy) reported 48 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Rob Chipman (@robchippyman) reported 48 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Jot Shoker (@jot_shoker) reported 50 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Stuart McCullagh (@stumccullagh) reported 51 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Scott badham (@scbadham) reported 54 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoff Naylor (@geofn3751) reported 4 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  London leaver (@ross_biagini) reported 6 minutes ago

  @virginmedia internet keeps going off in Amersham Please fix it

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 6 minutes ago

  @virginmedia Good heavens. You think an AI response sending me back to the beginning of the bereavement process is in any way appropriate? It doesn't deal with my issue or answer the questions I asked. Find a human, a senior one at your place and do this properly.

• 
  Sadie~Jane (@sadiejane29) reported 6 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

• 
  Marifi (@me_marifi) reported 8 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  cari_lou (@swlondonraised) reported 9 minutes ago

  @virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry

• 
  bammo (@garryba66) reported 10 minutes ago

  @virginmedia @UHD4k When will I get compensation for.loss of service of a week

• 
  Melvyn Malloch (@melvynmalloch) reported 11 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  B (@1992JDBX) reported 12 minutes ago

  @virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!

• 
  Carrie (@IamCarrieagain) reported 15 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia