Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Wolverhampton, Solihull, Wednesbury, Brierley Hill, Smethwick, Walsall, Tamworth, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Total Blackout	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	3 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Chris Psaras (@chrispsaras) reported 5 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  neil fleming (@ThatNeilFleming) reported 17 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  SorachiTim (@PolymathTim) reported 21 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Pretentious Opinions (@OpiniatedOne1) reported 21 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Stuart McCullagh (@stumccullagh) reported 22 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Satish Danny Paul (@________Danny) reported 23 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Jot Shoker (@jot_shoker) reported 27 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Adie Hughes (@AdieJAMster) reported 33 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  duggystone radio (@duggystoneradio) reported 34 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Beard Punk (@BeardPunk) reported 35 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  jen (@jenkin99) reported 36 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Gordé 🦩 (@ReissOmari) reported 37 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  shanny C 🌹 (@_shannonC) reported 38 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Beard Punk (@BeardPunk) reported 38 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Gordé 🦩 (@ReissOmari) reported 38 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Ronnie Harris (@redron1975) reported 38 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Martin Wilkinson (@MartinWilko) reported 47 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  ch Saqib (@saqibsvideos) reported 50 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 3 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋

• 
  Lynne (@lynne_thomson2) reported 6 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 6 minutes ago

  @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

• 
  glam2506 (@glam1961) reported 7 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  Garry Walker (@GarryWalker) reported 13 minutes ago

  Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

• 
  Tanisha Smith (@Tanisha_Molly) reported 14 minutes ago

  @virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀

• 
  Philip Griffin (@PhilipGrif54755) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  RM (@R_M_Bargains) reported 16 minutes ago

  @TheiKevin What I don't get is why the @virginmedia iPlayer app hasn't got the UHD streams only the TVs slow built in app

• 
  Richard Newell (@Solid_S_Boss) reported 19 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  Louise Ford (@pixiepoppett) reported 25 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be