Virgin Media outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Tamworth, Wolverhampton, Oldbury, Walsall, Sutton Coldfield, Solihull, Dudley, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, and Bilston.

City	Problem Type	Report Time
Birmingham	Wi-fi	2 hours ago
Birmingham	Internet	6 hours ago
West Bromwich	Internet	23 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Tamworth	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 1 minute ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 15 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Stephen Bennett (@Stephen12857059) reported 18 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  shanny C 🌹 (@_shannonC) reported 18 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Simon Neale (@nealesj) reported 19 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Beard Punk (@BeardPunk) reported 19 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  IAACCTV Limited (@iaacctvuk) reported 25 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Evan Davis (@EvanD) reported 26 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Steve Lees (@measlewolf) reported 26 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  TheBosz (@kolapoagunbiade) reported 29 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Susan Johnson (@SusieWJr) reported 30 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 30 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Shelly (@shelleex5) reported 42 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  neil fleming (@ThatNeilFleming) reported 45 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  iamscorchy (@iamscorchy) reported 47 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Gordé 🦩 (@ReissOmari) reported 50 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Colin Hunt (@HuntColin58) reported 55 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Jot Shoker (@jot_shoker) reported 59 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KD (@unknownkd99) reported 6 minutes ago

  @virginmedia Any reason an engineer hadn't managed to fix our internet issue and instead delayed the fix estimate twice now leaving us without internet for 2 weeks and trying to charge us £700 to leave when your not providing your service?

• 
  Dave McGarry (@RealDaveMc) reported 6 minutes ago

  @PremSportsTV Please fix the sound sync on the @virginmedia feed for the @NASCAR race stream.

• 
  Keystonecop (@1030pa) reported 10 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  Hot_Cold_Warm Matched Betting (@SimonRichardsMB) reported 12 minutes ago

  Well played @virginmedia and @tntsports for offering the @ChampionsLeague final free to customers… but it slightly sucks the audio is out of sync with the visuals!

• 
  Chidi Ebere (@okaibedi) reported 13 minutes ago

  Virgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!

• 
  bee (@beesportsresort) reported 13 minutes ago

  I think Virgin Media should compensate me for my wifi being down during the Fortnite Community Event

• 
  Simon (@cleggy1966) reported 15 minutes ago

  @virginmedia Eventually. Your customer services are a shambles. 2 appointments arbitrarily cancelled by you without any notification, and 4 phone calls, holding for a minimum of 20 minutes every time

• 
  🚴‍♀️🚴‍♀️ Jenny 🚴‍♀️🚴‍♀️ (@jen_moxon) reported 17 minutes ago

  The crap I've heard about Virgin Media. I wouldn't go near them

• 
  Danger Mouse 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stewiejohn2) reported 22 minutes ago

  @Tony_Minter @OliverGMcManus @virginmedia Yes you are correct. I was thinking of a delay to service starting. The latest increase means that providers will now need to pay out £10.34 per day for delayed repairs, £32.31 for missed appointments and £6.46 per day for a delay to the start of a new service.

• 
  Ugly Balaclava (@uglybalaclava) reported 23 minutes ago

  @virginmedia @DavidVaughan5 We have a engineer here right now and change the hub over to a new one and it’s still not working. Flashing yellow lights. This is a network problem. What is happening please? Doesn’t look like a fix will be happening