Virgin Media outages and service status in Smethwick, England
Service-wide status: Virgin Media
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 3 outage signals in the last 24 hours around Smethwick, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Latest local activity: Sep 22, 10:40 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (51%)
- Wi-fi (24%)
- TV (14%)
- Total Blackout (7%)
- E-mail (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Smethwick, England
Virgin Media signals over the past 24 hours, with local activity from Smethwick, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Smethwick, England and nearby areas
- Service-wide baseline
Live Outage Map Near Smethwick, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Solihull, Tipton, Oldbury, Walsall, Dudley, Wednesbury, Tamworth, Sutton Coldfield, Bilston, Bromsgrove, Halesowen, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 3 hours ago |
|
|
4 hours ago | |
|
|
Wi-fi | 9 hours ago |
|
|
Internet | 1 day ago |
|
|
Internet | 2 days ago |
|
|
Internet | 2 days ago |
Nearby cities with recent reports
21 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Stephen Bennett (@Stephen12857059) reported from Birmingham, EnglandOnce again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
-
Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
-
Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
-
Evan Davis (@EvanD) reported from Solihull, England@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
-
iamscorchy (@iamscorchy) reported from Wednesfield, EnglandVirgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
-
Simon Neale (@nealesj) reported from Swindon, England@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
-
TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
-
Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandAnd just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
-
Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
-
John (@jfrncs_) reported from Birmingham, England@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
-
Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
-
Stuart McCullagh (@stumccullagh) reported from Sheldon, England@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
-
Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
-
Steve Lees (@measlewolf) reported from Dudley, England@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
-
duggystone radio (@duggystoneradio) reported from Swindon, EnglandWell hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
-
dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, EnglandThe day ends with a Y 🤝 Virgin media not working again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan Wright 🦫 (@Alanw47) reported@Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it
-
william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
-
BirchillsBoy (@BirchillsBoy) reportedIt's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.
-
SK (@s4m1rk23) reported@james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭
-
Alex Davies (@daviesa02) reported@virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?
-
Jenny Do Nascimento (@jdonascimento) reported@virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS
-
BB (@TheWazzo) reported@virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.
-
Success W Lewis (@SuccessWLewis1) reported@virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.
-
Peter Miller (@PeteinExeter) reported@virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account
-
Magnolia’s Art (@Magnoli23215778) reported@elldivino @virginmedia ****!
Recent Virgin Media reports in Smethwick, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Wolverhampton: Wi-fi
- Birmingham: E-mail
- Birmingham: Wi-fi
- Birmingham: Internet
- Birmingham: Internet
- Birmingham: Internet
What to do if Virgin Media is not working
For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.
View Virgin Media service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
Virgin Media outage reports by location
Choose a location to check local Virgin Media reports and activity.
England
- Virgin Media outage reports in Bicester
- Virgin Media outage reports in Birmingham
- Virgin Media outage reports in Gloucester
- Virgin Media outage reports in Leeds
- Virgin Media outage reports in London
- Virgin Media outage reports in Mansfield
- Virgin Media outage reports in Nottingham
- Virgin Media outage reports in Plymouth