Virgin Media Outage Report in Tamworth, Staffordshire, England
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The latest reports from users having issues in Tamworth come from postal codes B77.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tamworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tamworth, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Burntwood, Tamworth, Lichfield, Smethwick, Bedworth, Nuneaton, Burton upon Trent, Sutton Coldfield and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tamworth, England
Latest outage, problems and issue reports in Tamworth and nearby locations:
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Caitlin Wilson
(@Caitlin__Wilson) reported
from
Birmingham, England
@virginmedia is actually the worst. Imagine paying money for WiFi which goes off multiple times a day and is slow even when it’s running well🥴
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent
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Simon Banks 🦁
(@sjbanks47) reported
from
Tamworth District, England
@virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.
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♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
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Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia has terrible customer service. I’ve spoken to 3 people and still can’t leave #cancelation #held_hostage 😡
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@brumcyclist It’s a good haggling tool when trying to get the price down with virgin media
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
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Louis @ MyBusyMind
(@ManStickCar) reported
from
Birmingham, England
@VirginMobile @virginmedia proved to me that they don’t do customer service. We waited a month for a phone sent to a wrong address, & then had to collect it ourselves. We also proved the phone had a fault from the start, but now we’ve been told to claim on insurance and pay £125!
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dave
(@elgoldave) reported
@mattgreencomedy @virginmedia Feels like a conspiracy to take you down Matt….. can’t believe Virgin Media can’t get you and neighbours fixed….
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Jason Wilkes
(@BGJasonWilkes) reported
@virginmedia I’m not discussing in open forum. DM if nothing else and yes I called. Wouldn’t be trying to contact you if not. Customer service is worse than useless.
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Jason Wilkes
(@BGJasonWilkes) reported
@virginmedia You’ve shown no sign of any help so far. If my mother is harassed any further, I’ll contact her MP
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ron | yamazaki asami defender
(@wtfrani) reported
virgin media is so **** it’s called virgin media because they get no *******
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Stewart Pringle
(@stewartwpringle) reported
@virginmedia Yes, it initially says no issues but when I select broadband it says ‘there are issues affecting your area’ - any thoughts? Been like this for 8 days.
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Mrs Yo
(@becky_yeoman) reported
@virginhelp @Virgin @virginmedia I've already complained to numerous people today. Not got me anywhere. I've been told that someone knocked on our doors on Thursday whilst we were all at work to let us know? Very very bad customer service. Your supervisor just said sorry ....?? Not really good enough.
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Lowry
(@lowry19) reported
@virginmedia I cant get signed in online. When i try to reset my password it says ‘Please ensure you provide the email address you use to sign in to My Virgin Media.’
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SaintPabloTV
(@SaintPabloTV) reported
Finally got two days off to stream some Hell Let Loose, and virgin media decide to let us know our internet will be down until Monday afternoon.. 🙃🙃🙃
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Richard Symonds
(@kiwi_to_go) reported
@BGJasonWilkes @virginmedia Hi, my advice is to ring through to disconnections but only talk if UK based person answers. Hang up if foreign call centre, waste of time if problem is outside the script, they're given no flexibility. The tweet system is hopeless too. Good luck
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Foxy Keepsakes
(@PetAnimalArtist) reported
@virginmedia No I haven’t bought rechargeable as I expect normal batteries to last longer. If you google there are lots of people complain about the same issue