Virgin Media Outage Report in Tamworth, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Tamworth come from postal codes B77.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tamworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tamworth, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Nuneaton, Swadlincote, Sutton Coldfield, Tamworth, Smethwick, Burton upon Trent, Rugeley, Bedworth and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tamworth, England
Latest outage, problems and issue reports in Tamworth and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!
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Lisa Wilson
(@ann_wilson0121) reported
from
Birmingham, England
@virginmedia why sell us a package when you do not have the correct infrastructure in place! 30 minutes on hold today, I’m giving up. We didn’t have these issues with Sky.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Literally three years of the same inconsistency. And appalling customer service when you speak to anyone. There is nothing you have done or will do to improve this. As soon as I can get a decent speed from another local company I’ll be gone.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia There is no weak signal. I’ve checked all around the house repeatedly. There are no faults in the area. I have checked repeatedly. Customer services have been unhelpful on multiple calls. Had to fight to get an upgraded hub!
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Si Hodgkiss-Rogers
(@SpykDaBarstud) reported
from
Rugeley, England
@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia I have a technician coming on Tues to replace SuperHub but need specific technical support to restore Sent box on PC. Windows say object not found error Ox8004010F. VM techs used to help in past at level 2 or 3. Now it's impossible to get past level 1 tech support.
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia My computer guy HAS looked at your forum. We know what the problem is but it needs technical support your end to fix it. It would take the right person 2 mins but we cant get past your incredibly poor customer service to get any kind of tech support. So stressful & frustrating.
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia Okay. Just that Twitter asked me to sign into it and results would give you access. Thanks for clarification...just really dont understand why I have to go to a forum to get tech support for an error Virgin has made.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Yes, security cameras, nest heating, hue bulbs. Less frequently. But still happens. Everything works for a while then something or several things stop. Never everything. We have entirely re-set everything once, which takes hours to sort and is not an answer.
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia Hi, thanks for getting back to me. All my VM services were down in past 48 hours. Now restored. BUT you seem to have deleted my Sent Box from Virgin email Server. I had 2 sent boxes, but the one deleted is the major one synced to my Windows 10 so can't send imp work documents!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Thatcher
(@RaychKings) reported
@virginmedia Hi John, we don't have an ethernet cable, we use wifi only. The main hub wifi is back up as a network option but unsure at this point how the connectivity is. I will test again tomorrow while on calls for work. thanks
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
@virginmedia just a question! Have VirginMedia set up a network of local representatives?
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Darren Little
(@Darren58564306) reported
@O2 @virginmedia Well i have been a customer for years and you will now be losing my custom for getting into business with virgin media. Clearly you don't give a care about customers with this move !! Am furious and leaving!!
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stephen brennan
(@stephen25710074) reported
@virginmedia @O2 @virginmedia wish to god I had never signed up to your company. Your support has been shocking.
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Claire Pearson
(@Missjadia) reported
@virginmedia Hi, had to go to my daughters, family emergency. Can we reschedule for tomorrow please
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Darren Little
(@Darren58564306) reported
Just found out that virgin media and @O2 will be sharing our Data. How dare they treat their customers like this 🤬 @O2 never got my permission to share my data!!
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nigellawrence
(@mrnigellawrence) reported
@virginmedia Yes apparently a local fault but for 6 weeks ? No never been called back - been promised, never happens
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Saoirse ♱
(@iamsaoirse_) reported
@M4ttmc87 I caught 2 mins of virgin media, can’t take much more than that. “ no Covid cases in James hospital since 2020 “ the staff can breathe a sigh of relief.. I’ve been there multiple times since last year, and never once were they overwhelmed, quite the opposite. Just lies....
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christopher coleman
(@high__Climb) reported
@virginmedia Signally called. Nice agent thankfully bright too. Resolved. Maybe you need tools to help in these scenarios.
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GJM
(@zombie_apoc1) reported
@virginmedia Hi I called again today and they have a vague response. Said I just have to wait. I’ve been without reliable broadband since April, some days have none at all and still being charged. They haven’t been very helpful. In fact I’m some cases rude. Even though I would never be.