Virgin Media

Virgin Media Outage Report in Tamworth, Staffordshire, England

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The latest reports from users having issues in Tamworth come from postal codes B77 and B79.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tamworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tamworth, Staffordshire, England 01/15/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tamworth, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Smethwick, Bedworth, Lichfield, Burton upon Trent, Sutton Coldfield, Swadlincote and Nuneaton.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomTamworth Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomTamworth Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Tamworth, England

Latest outage, problems and issue reports in Tamworth and nearby locations:

  • BarneyUoB Barney Scholefield 🌈 💙 (@BarneyUoB) reported from Birmingham, England

    .@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @davesumnersmith @virginmedia I have realised that talking to Twitter teams is of limited value. The responses are scripted and when they’re painted into a corner, they just stop responding. Customer Service has become a contradiction in terms. My daughter has had similar experiences with Virgin Media.

  • ChloeHolland_ox Chloe (@ChloeHolland_ox) reported from Aldridge, England

    Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out

  • henry_1664 Andrew Grove (@henry_1664) reported from Birmingham, England

    Can anyone tell me how you get @virginmedia to respond to and deal with complaints? I am at the end of my tether with them! I have raised 4 complaints now and they have unsatisfactorily responded to 1 which I called back about to keep the complaint open only for them to close...

  • DagnallChris chris dagnall (@DagnallChris) reported from Birmingham, England

    @virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia It was a five minute fix, but she lost one month of TV access as a result. She’s a nurse so arranging a daytime appointment took a while because of her work patterns. It’s her first home of her own and I felt she had been treated in a less than respectable manner.

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem

  • GaryStevens94 Gary Stevens (@GaryStevens94) reported from Curdworth, England

    @virginmedia @JamesMartin013 Same issue. As has previously been stated, this has been going on for weeks. Any chance of actually fixing this ?!!!?!

  • adam_jordan112 Adam (@adam_jordan112) reported from Birmingham, England

    @virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?

  • jdbhrrs JADE (@jdbhrrs) reported from Birmingham, England

    does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia why has my mobile signal strength dropped now Virgin Mobile is piggybacking off Vodafone? Used to be full strength when you used EE.

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia My daughter had to make 2 phone calls to your customer service department to resolve a problem with her new TV box in November last year. She was almost 2 hours on the phone & then an engineer visit solved the problem. Engineer admitted the setup instructions were at fault.

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • adam_jordan112 Adam (@adam_jordan112) reported from Birmingham, England

    @virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?

  • dbyrne2112 David Byrne (@dbyrne2112) reported from Birmingham, England

    @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do

  • Karlos26899 Karl Hall (@Karlos26899) reported from Birmingham, England

    @virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia No service still. Outrageous. No customer support. Online mths all day. Great advert for Virgin. The most reliable broadband provider #poorservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bee_Scape BeeScape (@Bee_Scape) reported

    @virginmedia An old broadband account I closed two years ago. I have raised a second ticket. Hopefully this one will be actioned. It is a strange fix asking people to create new email address.

  • lozzaa15 ✨lauren✨ (@lozzaa15) reported

    @virginmedia It’s 2022 & I work from home, fix my wifi ffs!!!

  • nadams123 Nigel Adams (@nadams123) reported

    @virginmedia Yes I’ve checked the service checker and it’s come back with no faults showing

  • CraigH0151 Craig (@CraigH0151) reported

    @virginmedia tried calling. After an hour waiting was cut off. Tried live chat. Twice I’ve been left unanswered after my chat being passed to a different team. Please sort this out otherwise I’m cancelling my service with yourself. Awful, frustrating experience.

  • nadams123 Nigel Adams (@nadams123) reported

    @virginmedia Done all that and saying no issues I’ve got no phone line and no power at all to my hub

  • mrkevincooper Kevin Cooper (@mrkevincooper) reported

    @virginmedia You are supposed to be telling us when it's fixed. Given up on Internet and TV this evening, both unusable. Its not working for anyone affected and has been that way for over a week

  • Andrini86 Andrina Parkes (@Andrini86) reported

    @virginmedia Hi i have another issue with my bill for this month i was told that my bill would be in credit this month as i had paid £75 last month due to a system error and my discount not being applied my bill this month is £2.85 i want to check my credit is being applied correctly

  • Leanne_bx Leanne Brooks ♡ (@Leanne_bx) reported

    @virginmedia I've tried all this and it's just not working. Please help. I need to check the account before the payment comes out.

  • the5belovedones whipflip (@the5belovedones) reported

    @virginmedia I have tried everything your customer reps on the phone have told me to do

  • bellster1981 Bellster ✌️ (@bellster1981) reported

    @virginmedia Originally 1Gig with 360 box and an o2 sim card (I didn’t want tv or sim) but was advised ‘we have to sell you these’ for £54. Order went wrong never processed then reverted me back to 500mb but signed me into new contract for a further 18 months which is incorrect….