Virgin Media Outage Report in Tamworth, Staffordshire, England
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The latest reports from users having issues in Tamworth come from postal codes B79 and B77.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tamworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Tamworth, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Burntwood, Birmingham, Swadlincote, Tamworth, Smethwick, Sutton Coldfield, Lichfield, Nuneaton and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Swadlincote |
Total Blackout | |
| Birmingham |
TV | |
| Burntwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tamworth, England
Latest outage, problems and issue reports in Tamworth and nearby locations:
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi Michael from your team telephoned me on wednesday regarding the complaint i made about the way i was treated by your collections agent after speakibg to michael he said that i would receive a call within 24 to 48 hours from either himself or one of your team with a resolution.
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia The complaint should not be closed down as ihe said that a team member would get back to me with a resolution to the complaint and a gesture to me, and then if i was happy with the outcome the complaint would then be closed.
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Teds
(@Tedtalks13) reported
from
Aldridge, England
here's another thing @richardbranson get your josh bayliss to search function eon in his junk email as i looped virgin into the email to protect time from their fraud - and the other ****** that tried to crawl up your virgin media shit pipe
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Evan Joanette
(@EvanJoanette) reported
from
Birmingham, England
@virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Ok i think there has been a loss of communication from a customers point of veiw why would you say someone will contact you in 24 to 48 hours if they aren't, it makes me wonder why im still with virgin , as customer care is so poor i await some anwsers from you guys.
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Teds
(@Tedtalks13) reported
from
Brownhills, England
YOUR softwares and products were back footed to defraud me hooked in on bill bob gates gap in his programme "and community of python con men" which the camera ip picks it all up bilateral to the fraud hooking in on virgin media @richardbranson best sort your shit out
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia michael at support promised to call me back after 2 days and still not had a call back
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Dave Hunter
(@DNhunter85) reported
from
Birmingham, England
@virginmedia shocking customer service
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!
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Rhi
(@Xxx_Rhi_xxX) reported
from
Birmingham, England
@virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout
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✮｡ 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮｡ 🏴
(@6ft3Queen) reported
from
Birmingham, England
@virginmedia down again 😤
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Kalpesh Makvana
(@lKalpeshMakvana) reported
from
Walsall Wood, England
@virginmedia What a crazy unprofessional experience today when I called virgin media phone to cancel my phone and sim simcard contract...so now I come to know its handset and airtime both gonna separately cancelled. And I need to be very precise with day to call them again😡
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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Amrit Singh
(@MrASingh) reported
from
Birmingham, England
@virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AzarLFC 🏆🏆🏆🏆🏆🏆🇯🇴
(@AzarAsghar) reported
@virginmedia Yes it states there is a connection issue which if not resolved in the next 15hrs then an engineer visit will be arranged. Can you advise what the issue is and if there is work ongoing to resolve this as a matter of urgency? I will be withholding my bill payment until its sorted
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Jesshalsey
(@Jesshalseyxo) reported
@virginmedia please can I have some help? Trying to login or make an account to view our broadband package but it’s not letting me set a password.
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Antwn Owen-Hicks 🏴🇪🇺
(@Pibydd) reported
@virginmedia Thanks for your reply but it's not good enough. I received the email re. the credit at least a week before the direct debit payment. I don't want a cheque, it's very inconvenient. You also don't have my new address to even send a cheque! 35 days to wait for a refund is poor.
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Lisa Taylor
(@Lisaaasian) reported
@virginmedia It has, I’ve signed up somewhere new now. How do I cancel?
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Ned Leyton
(@lednley) reported
@virginmedia I discussed this with various members of the team and lodged a complaint and that screenshot was my only response. The response doesn’t make sense and doesn’t respond to my compliant
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Stuart Lyon 💙
(@StuartLyon) reported
Do the customer care people at Virgin Media know what they are doing? Reduced package yesterday to broadband only but no email yet with new terms etc. just received an email saying they are charging me for my old deal at full rate from 16/5/22 when current deal runs to 24/5/22.
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Diana Coman
(@DianaComan) reported
@virginmedia Just spoken to your customer service department and I am supposed to pay a bill for an account I thought had been closed and evidently it is all my fault for not checking up in you and @OpenreachHelp to make sure you’ve all done your jobs. Silly me!
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James Kinnear
(@kinderjak) reported
@virginmedia How can this be resolved without me having to call from my mobile and getting charged ££££? I cant use the landline to call. The text service says it's doesn't have human agents supporting?
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Stryfe_Minis
(@StryfeMinis) reported
@KillieAndWean @virginmedia So they’ve retroactively billed you and cut off for non payment, or just cut you off saying pay this before service is redone? If the detail is documented they did that, I doubt they can justifiably do that, but I’d trigger the complaints process and then refer it to ADR
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Yoz
(@Yoz_SC) reported
@virginmedia Yerp done it twice & nothing happens I can’t even log into the router using the default password it’s never changed as it’s still new & Yerp the times they’ve done it she says no problems when clearly I have one haha