Virgin Media

Virgin Media Outage Report in Tamworth, Staffordshire, England

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The latest reports from users having issues in Tamworth come from postal codes B77.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tamworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tamworth, Staffordshire, England 01/18/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tamworth, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Burntwood, Nuneaton, Tamworth, Sutton Coldfield, Smethwick, Lichfield, Ashby de la Zouch and Burton upon Trent.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tamworth, England

Latest outage, problems and issue reports in Tamworth and nearby locations:

  • BcfcMaddocks Aaron Maddocks (@BcfcMaddocks) reported from Birmingham, England

    @virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia

  • supremepotato phil carey (@supremepotato) reported from Birmingham, England

    @virginmedia well I have to go and pick up my daughter. Perhaps there will be someone in when I get back. For nearly £1000 to watch tv, show a little service ethos. #shamefulservice #trycallingme #isthereanypoint another 30 minutes wasted on hold

  • carledwards1974 Carl Edwards (@carledwards1974) reported from Bedworth, England

    @virginmedia having issues again in our area. I have unplugged and reset our broad band box but still having issues. Signal dropping out and low speeds. We are paying a premium for the fastest speeds yet we get mediocre speeds and poor Wifi. Can you check asap please.

  • kayweee Kayleigh (@kayweee) reported from Birmingham, England

    Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.

  • GoatApocalypse Nick ☭ (@GoatApocalypse) reported from Birmingham, England

    @virginmedia Difficult to access websites because the 4G reception at home is so poor!

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia

  • leannebiggs14 Leanne Biggs (@leannebiggs14) reported from Burton upon Trent, England

    Absolutely disgusted with @virginmedia mobile customer services. Ring up and after 10 seconds get told to GET TO THE POINT I was actually ringing to change my mobile number as I’ve just taken a new contract out with you. I will be better off staying where I am 😡 #virginmedia

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    And virgin is down again I’m sure this happens monthly...@virginmedia

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia (2/2) But still I’d like to somehow register a formal complaint against whoever deemed it unnecessary to let me know of the original cancellation

  • GoatApocalypse Nick ☭ (@GoatApocalypse) reported from Birmingham, England

    @virginmedia And the website seems to be down...

  • leannebiggs14 Leanne Biggs (@leannebiggs14) reported from Burton upon Trent, England

    @virginmedia I wanted to change my mobile phone number over as I’ve recently taken out a new sim only contract along with the TV package however I’m thinking of cancelling it all as the customer service was disgraceful and makes be wonder how I would be spoken to if I ever have to ring again

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia

  • Jamesrkobird James Bird (@Jamesrkobird) reported from Walsall Wood, England

    @virginmedia No fair play guys my service is better than ever. I won't be going anywhere

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • william91080 William Prentice (@william91080) reported

    @virginmedia Yeah hub is working fine. TV360 working fine downstairs connecting via ethernet. Its everything else wireless that is not. Message yesterday was known issue in area and technician was working on it but there have been no updates yet

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia This is exactly the problem. I have been on the phone all day. You absolutely can call me. This is the least you can do considering this terrible service. If you cannot do it, please ask someone in your team who can.

  • docbungle Dr. Whirlington Spinblade (@docbungle) reported

    @virginmedia Hi your colleagues had sorted out a new hub due to current being well bad. However its been over a week since then & have not seen any notifications about it (no dispatch or tracking numbers) and I have no "orders" on my account. Any update would be great

  • shaun_gbs Shaun (@shaun_gbs) reported

    Virgin Media you are by far the worst company I’ve ever had to deal with every single person I’ve spoken to and there’s a lot are totally incompetent not one person is capable of dealing with this situation

  • Vernon_Hatton6 Vernon Hatton (@Vernon_Hatton6) reported

    @virginmedia That sounds brilliant. I can barely wait to spend hours signing up to speak to chatbots. Your customer service is staggeringly bad.

  • uhNoisyy Noisyy (@uhNoisyy) reported

    @virginmedia Yeah checked service status and says there’s problems In my area but been like that for a week now

  • NatalieMarshman Natalie Marshman (@NatalieMarshman) reported

    @virginmedia We have an intermittent service and they were calling to get this fixed. They were advised to call us by you guys apparently. I had been on the chat - not getting anywhere I might add, to get a booster.

  • sciolisthjf Howard Fisher ( @sciolisthjf@mastodonapp.uk ) (@sciolisthjf) reported

    @simonnread @virginmedia That’s part of the reason I have a separate email address personalised to each company of which I’m a customer. If the email doesn’t match the company, it’s a scam, but if it does match and is still a scam it means that company’s database has been stolen.

  • courtmanr rc (@courtmanr) reported

    @virginmedia But the person I was put through to was extremely incompetant. She tried changing my password again which didn't work for her. Then she just tried various tricks to get me off the phone and move the issue on to someone else.

  • zakbrownz Zak (@zakbrownz) reported

    Lost all respect @virginmedia Looking to downgrade package. And the person on live chat has the cheek to say I’ve got it down to £92.75 it’s already less than that now. @Ofcom will enjoy this transcript that’s for sure lots of taking advantage of customers now from virgin media.