Virgin Media Outage Report in Nuneaton, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nuneaton come from postal codes CV11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Tamworth, Coventry, Rugby and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Internet | |
| Tamworth |
Internet | |
| Coventry |
Internet | |
| Coventry |
TV | |
| Tamworth |
Wi-fi | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia That is the only solution every time it drops out!! It has just gone again!!
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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BA
(@BenAubury5) reported
from
Tamworth District, England
What a joke @virginmedia are. On the phone for 1hr 29mins just to cancel a phone contract. I ask them for an email address to make a complaint and they say they don't have one 🤣🤣 I will never be using this company again
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Inglis
(@cafi_epcc) reported
@virginmedia ….which makes me think that somehow either a wrong box was ticked in an online form, or someone messed up with the order further down the line. I don’t think we’d have been offered an engineer for a new power supply!
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Caz
(@moodyelf6) reported
@virginmedia The issue has been resolved however I'm still not at all happy with the way some of the team communicated with me. Incredibly rude and patronising. I'd have been reprimanded if I'd dared speak to a customer that way. I do have screenshots
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Andrew Malloy #HandsFaceSpaceFreshAir
(@CllrAMalloy) reported
@virginmedia Thank you, disabling Child Safety seems to fix it, but not an ideal solution.
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John Waites
(@jr_waites) reported
@virginmedia WiFi has been down all morning! Reset a number of times and when I phone I get an automated message saying it’ll be be fixed by 4pm - hardly ideal when you’re working from home. Any suggestions?
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Jeff Pickthall
(@jeffpickthall) reported
@virginmedia I pay through the nose for this service but I get crap service.
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Arthi K
(@Artz24) reported
@alantucker @virginmedia @VodafoneUK Facing issues with my internet as well at BH1 since morning with a total outage and it is been pretty frequent lately!
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Eddie Stubbington
(@edstub207) reported
@virginmedia Yup.... Said one issue is due to be fixed around 1pm and the second 4pm. Got no TV, phone or Internet.
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Colin Maddock
(@Colin_Mad) reported
@virginmedia This is really frustrating. I don’t have details to access my former account any more. You said you were going to send me a reset by post, but that never happened. Why do we have to go through security checks when you have the information you need?
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Devesh Chaturvedi
(@deveshc) reported
@virginmedia Hi MH, I wish there is someone looking at the issues we are facing a Virgin. I had raised a complaint a few days ago and I was told a 'Manager' will call back in 48 hrs. So far neither service is stored nor any call back in 3 days. making real difficult to work from home. @ofcom
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Andrew Balfour
(@Andyyb33) reported
@virginmedia Hi, I've done this already, no known issues in my area