Virgin Media Outage Report in Nuneaton, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Hinckley, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Tamworth |
TV | |
| Coventry |
Wi-fi | |
| Coventry |
Internet | |
| Coventry |
Wi-fi | |
| Tamworth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia That is the only solution every time it drops out!! It has just gone again!!
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Darren Carson
(@DarrenCarson68) reported
from
Ketteringham, England
@virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks
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BA
(@BenAubury5) reported
from
Tamworth District, England
What a joke @virginmedia are. On the phone for 1hr 29mins just to cancel a phone contract. I ask them for an email address to make a complaint and they say they don't have one 🤣🤣 I will never be using this company again
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew James
(@AndyJ74551315) reported
@virginmedia Thank you for your help. Though this is still shocking customer service from virgin media as a company charging for a service they are unable to provide. And it is not the first time either tv or internet goes down.
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Rich Vibes
(@rich_vibes) reported
@YodelOnline what is going on, day 9 of waiting for my @virginmedia device to arrive, says it was delivered on tuesday, my cctv says otherwise and no pod! I have sent yodel PM, no reply! Virgin say I cant cancel while they investigate, oh and are already charging me
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olivia
(@oliviamck0) reported
@virginmedia was expecting my new router to be delivered by yodel yesterday, no sign of it, had to cancel work today, due to work from home all of next week with no wifi thanks to you. Tried to plug in my old router so I could work today, didn’t work, disgrace
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Raven🧙🏻♀️
(@leonsplat) reported
@virginmedia Also I’ve checked the service status. When it first happened there was an issue in our area but since then the page is saying it’s all good one minute then saying there’s an issue the next!
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winepal
(@Winepal_) reported
@virginmedia Yes and there webchat is down and there phone lines are and i have sent 3 DMs and had no reply. I’m probably just going cancel the whole order as given up waiting
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Andrew James
(@AndyJ74551315) reported
@virginmedia Which would be what seeing as there is nothing on your website informing you of how to to get compensation? Even when you notify the customer your doing maintenance so service is down there is no compensation link though I’d have thought this should be an automatic payment
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Steve Dey
(@Stevedey) reported
@virginmedia That was a TV problem, not a broadband one
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Andrew
(@AMontguire) reported
@virginmedia You engineers seem to be useless sine this has been going on from the 17th June! Total LOSS of service! Same excuss every day it will be fix tomorrow… never does
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Nicola Middleton
(@jellybaby1968) reported
So @Specsavers and @virginmedia seem to have zero customer service! Tried contacting both today - by phone several times - and nothing... Zilch! Shoody service is rife these days and it is damn frustrating... #CustomerServiceIsDead
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Steve Johnson
(@SteveJo37764473) reported
@virginmedia @virginhelp Just spent another 1.5 hours dealing with a VM text (bot?) to get to a resolution. Now going to take about a week to get one to me it says. No wonder they sell well on Ebay seems most give up to keep their blood pressure under control whilst dealing with VM customer support.