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Virgin Media

Virgin Media Outage Report in Nuneaton, Warwickshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Nuneaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Nuneaton, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Bedworth, and Nuneaton.

CityProblem TypeReport Time
Coventry TV 7 days ago
Tamworth Internet 19 days ago
Bedworth Internet 23 days ago
Tamworth TV 29 days ago
Coventry Internet 29 days ago
Tamworth TV 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nuneaton, England

Latest outage, problems and issue reports in Nuneaton and nearby locations:

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre

  • skyblue_boy
    John Grant (@skyblue_boy) reported from Coventry, England

    @djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.

  • WyantWyant
    🦁Michael Wyant 🦁 (@WyantWyant) reported from Atherstone, England

    @virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her

  • MShilton1880
    Mark Shilton (@MShilton1880) reported from Tamworth District, England

    @virginmedia have been trying to call customer service today only to be cut off twice after a hour on hold. Absolutely disgraceful, need to speak to someone not try online any chance of a call back please?

  • seannahj
    Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia so current outage in my area and predicted fix time is 4pm tomorrow??? Surely that can't be right?

  • songbirdeee
    Songbirdeee 🦁 (@songbirdeee) reported from Tamworth District, England

    So #VirginMedia I report a fault this morning, you say repaired by 6pm. 7pm I called as still not working despite txt/email says fixed. 50 mins of listening to music then, "the other person has cleared" Really don't like being lied to. Not good enough, valued customer, my arse!

  • geiiclarke
    georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • mufcsmk
    Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia help @YouTube not working via our tivo box😞

  • BeeDesigned
    Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • sean210367
    sean anderson (@sean210367) reported from Hinckley, England

    @virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone

  • tsbooth
    Mr Booth (@tsbooth) reported from Hinckley, England

    @virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!

  • seannahj
    Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia Still waiting..... this is beyond a joke now... appalling service absolutely no updates and no communication #virginmediadown #poorcustomerservice @virginmedia #Shocking

  • SEllisXD
    Sophy Ellis (@SEllisXD) reported from Coventry, England

    @virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?

  • goonerian22
    Ian Duffy , (Goonerian) 🔴⚪ (@goonerian22) reported from Nuneaton, England

    Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!

  • DiDav246
    Diane Davies (@DiDav246) reported from Coventry, England

    Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer

  • DiDav246
    Diane Davies (@DiDav246) reported from Coventry, England

    @virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved

  • geiiclarke
    georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • DavidFarley84
    David Farley (@DavidFarley84) reported from Tamworth District, England

    @virginmedia my virgin box has broken for the 2nd time in 6 months. Green screen and no sign of restarting. I am going to cancel my contract tomorrow

  • blackmbn
    Brian Blackmore (@blackmbn) reported from Coventry, England

    Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelDeans
    Nigel Deans (@NigelDeans) reported

    @virginmedia refer a friend £50 each cashback appears to be a SCAM. It's been three months now and I'm being passed from person to person, company to company. It's unacceptable and no legitimate company would surely put a customer through this??

  • LutherB40510976
    Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • RaffiGuj
    Raffi (@RaffiGuj) reported

    @virginmedia any chance you can give me an update on the issue? site says would be fixed by 4pm its well over now. Been down over 5 hours.

  • ethansgrumps
    Tony Collier BEM (@ethansgrumps) reported

    @virginmedia Says there are no issues

  • CyberRebel4
    @CyberRebel (@CyberRebel4) reported

    @virginmedia Saying possibly by 7pm. Been down since lunchtime so not at all happy. And only two weeks since the last outage. Basically paying for no service.

  • StephanHough
    Stephan Hough (@StephanHough) reported

    @virginmedia They could not offer me a competitive price compared to other providers. There is just no incentive to stay with Virgin as a loyal customer and I will just have to switch somewhere cheaper.

  • theoneyouknew
    Capn LZR (@theoneyouknew) reported

    @virginmedia trying to PHONE you because my broadband is not working properly, what number can I use as the main number is full of robots.

  • kath21_field
    Kath Field 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@kath21_field) reported

    @ozziecjs @virginmedia Call their bluff & vote with your feet, call to cancel & a retentions team will give you a better offer👍🏻

  • CharlieIDIC
    IDIC (@CharlieIDIC) reported

    @virginmedia down it went again

  • KateHol90819828
    Kate Holmes (@KateHol90819828) reported

    @virginmedia He was installing broadband, he knocked as we have it but he couldn’t see how it was patched down (i’ve no idea!), he’s not been outside their house whilst my WIFI has been off, he wasn’t at the green box either.