Virgin Media Outage Report in Nuneaton, Warwickshire, England
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The latest reports from users having issues in Nuneaton come from postal codes CV11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Coventry, Nuneaton, Rugby and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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daniele seychell
(@DSeychell) reported
@virginmedia virgin down again what a joke
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Carmen Sherin
(@CarmenSherin) reported
@virginmedia I am so fed up with running tests and rebooting my router. I called today and after a 35m wait, a guy checked for faults fixed it and told me it was sorted. Hours later I am offline AGAIN. Your website it rubbish for getting issues fixed and I can't keep holding.
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Jordan Frazer
(@JayFraaz) reported
@searchandrew @virginmedia Wow. I haven't used virgin media since university for this exact reason. Regular outages and poor customer service. It's desperate when sky offer superior service!
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Martin Donohoe
(@partymarty9912) reported
@virginmedia Poor signal issues that weren't there a few months back and devices dropping the connection intermittently throughout the day. Been told there are no boosters or pods to increase the signal quality. Poor all round and with price increase I'm considering moving back to BT.
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Chris M
(@BWFC1982) reported
@virginmedia My intermittent service repeated WiFi drop outs during the day, me having to invest in boosters and mesh teach to get a reliable service. My rising monthly bills, my greatly reduced speed compared to what I pay for. Its a long list
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Graham Brant
(@GrahamBrant6) reported
@virginmedia No dial tone, when I try to phone the landline get a this number is not available message. Neighbour has an engineer coming out on Wednesday can I DM to get my issue added to that?
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Andrew Dipper 📈
(@searchandrew) reported
@JayFraaz @virginmedia It’s bonkers mate! Not had any problems until recently but the rep today basically said there was no record I’d agreed to any new terms on previous calls. I asked why I’d get emails confirming changes (albeit the wrong changes) and she wasn’t able to explain it.
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Julie Brown
(@dinnibr) reported
@virginmedia still haven't been able to speak to anyone at virgin media... Very frustrating, I need a new TV box... Customer service... What customer service!!!
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Ross
(@Rawssy) reported
@MaykoGames @biggusbennus1 @virginmedia some what, mine is an area issue but is in London, so unlikely to be the same issue
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David Pearce
(@pearcedavidm) reported
@virginmedia I've tried doing that. They appear unable to access my account and the security links they send do not work. They say they'll send new links but they never arrive and then you have to start over. Can't you just get somebody to call me?!