Virgin Media Outage Report in Nuneaton, Warwickshire, England
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The latest reports from users having issues in Nuneaton come from postal codes CV11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Hinckley, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Wi-fi | |
| Coventry |
Internet | |
| Coventry |
Wi-fi | |
| Tamworth |
||
| Coventry |
Wi-fi | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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stephenGvaughan
(@GvaughanStephen) reported
from
Bulkington, England
Garbage service from @virginmedia Trying to watch Virgin anywhere on my iPhone, tried 3 different browsers, all unsupported!!! Virgin nowhere would be a better description
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edd Kahn
(@eddkahn) reported
@virginmedia I would rather have a dedicated VM representative discuss this. As my speeds have been awful am I able to cancel my contract? If this continues I will certainly be stopping the direct debit (as stated before, one of your colleagues tried to raise my bill...i have since reported )
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jesse van der mescht
(@JesseMescht) reported
@virginmedia They will pass me through to the mobile team. Mobile team will pass me through to customer care. Customer to Sales & sales to Mobile. Then a disconnect. I am lost at what to do. I’ve done this round trip of agents about 30/40 times.
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GTB
(@gritchcat) reported
What a shambles @virginmedia are. Nothing they can do for a loyal customer except charge me more a month for a package that has less. Good business platform!
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The Fox
(@TheFox89688362) reported
@virginmedia Thank you for responding. TBH I don't really understand VPNs. Just looking at online forums this appears to be an issue specific to Virgin Media & Netflix with some US shows on limited licence to UK region disappearing. Perhaps Netflix too sensitive as BBC iPlayer not affected?
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Naomi Starling
(@starling_naomi) reported
@virginmedia My mother has been with you over 20 yrs. She has to move as my father passed earlier this yr and you want to charge her £250 because you can't provide her a service. This is causing her deep distress. Is there anything you can do to help her personal circumstances?
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Sophie Pedley
(@PedleySophie) reported
@virginmedia Thank you for replying! I've sent this to her and she will email you. She has been in contact already as you can see but sadly not got anywhere. Would appreciate your help x
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Mack Thien
(@MN55457620) reported
Very infuriating call with @virginmedia, who told me they'd look into a complaint within 48 hours, called now to chase up, spoke to a rude call centre staff, who went round in circles for over 25 mins and told me that it's up to 72 hour wait. Could have said that at the start!
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Sue
(@liverpoolsusie1) reported
@virginmedia oh nooooooo I've beven told its just mine even though my neighbours have the same issues, sick to death of it, can't do my work, can't use my bank app even my mobile data is useless it's o2 we can't get signal in the house, it's like living in the dark ages
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jesse van der mescht
(@JesseMescht) reported
@virginmedia I have been on the line today for a total of nearly 3 hours and spoken to a wide range of team members. No one can help, I am stuck on what to do next I have tried everything?????
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Edson
(@leftcheats) reported
@virginmedia So, when I phone there’s no solution. When I submit a complaint the answer is to phone you. Pretty sure that’s called an infinite loop.