Virgin Media Outage Report in Nuneaton, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nuneaton come from postal codes CV11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Bedworth, Coventry, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth |
Internet | |
| Bedworth |
Internet | |
| Tamworth |
TV | |
| Coventry |
Internet | |
| Tamworth |
TV | |
| Tamworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia well after 10.5 hours of being on the phone to customer services and getting nowhere a ray of light called Linda the manager at Bellshill sorts it in 15 minutes it's a shame that you feel the need to offshore when theres genuine talent in this country
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia The service has dropped out several times and is out now. There are no reported outages for our post code and when I run your test it finds no fault. I’m resting on a wired Ethernet connection so it’s not the WiFi.
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Adam Smith
(@SmithAdam75) reported
from
Rugby, England
@virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Ryan Taylor
(@rtaylorr10) reported
from
Coventry, England
@virginmedia woke up with no wifi connection and when I tried to connect it back on settings, it said incorrect password. Don’t know what happen, last night was working just fine. Anyone had the same experience, would appreciate any help.
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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stephenGvaughan
(@GvaughanStephen) reported
from
Bulkington, England
Garbage service from @virginmedia Trying to watch Virgin anywhere on my iPhone, tried 3 different browsers, all unsupported!!! Virgin nowhere would be a better description
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Edward King
(@A7ESK) reported
from
Kenilworth, England
@virginmedia TV issues Area 31 as your phone line as busy after the run test still not work any issues in this area like updates
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia Internet out again at 21:54, the fifth or sixth outage since 19:50. Going to call it a night and go read a book. Hope fully better luck with this whole inter webs thing tomorrow. So glad the country is not pinning its hopes on digital technology.
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caitlin
(@CDPeds) reported
@virginmedia Irony that my wifi I pay you for is so slow it won't load the page.. but yes, I recognise it, we've done this a million times - perhaps just stop throttling my connection and send us the superhub upgrade?
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Mark Oliver 💙
(@MicbOliver) reported
@TaiDragon @virginmedia Sounds more like a router restriction rather than a bandwidth issue. Light bulb are unlikely to be sending that much data.
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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@RetroNerd
(@ARetroNerd) reported
@virginmedia @Steven_Sinnott Was told I have an engineer booked for over a week but never heard or saw anyone. Was then told it was a virtual engineer. Then was told all was fixed then was told I need an engineer. Rinse repeat for the last 3 months
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Kenny 🤪 #BlackLivesMatter
(@JoshKenny95) reported
@virginmedia Yes and it was never addressed. Raised the complaint 3 times now and I haven’t received a call back or any follow up on either time. I rang today and got told a manager would call back in 2/3 hrs... that was 5 hours ago at 10am this morning..
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Past Design Antiques & Vintage
(@VintagePast) reported
@virginmedia I have no TV service. Been trying to sort this for months, without success. Spent all afternoon speaking to your technical department, following directions and STILL no TV service. Asked for broadband only. Told this will be £40 per month. Why £27 for new customers?
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Jenny Williams
(@c3_bridget) reported
@virginmedia need to speak to someone who can understand English and what we are saying as have very poor, unreliable WiFi. Tried calling customer services and awful language barriers prevent meaningful conversation.
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alanthetaxidriver
(@AlanHill92) reported
@virginmedia Any updates on the fault in the G82 area. Phone line still not working
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Kevin Smith
(@KevinSm40447825) reported
@virginmedia There was a mistake made on my account. You thought I had moved but I hadn’t, you reinstated my account but in a different name. My billing is all over the place and I need to speak to someone who can help solve the issue
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Brian Jacobs
(@brianj49) reported
@YodelOnline how come my package has not arrived within the designated window? How come your driver's tracking device is disconnected? How come you can't call your driver? How come your chat line assistant disconnects mid-chat? How come @virginmedia use such a rubbish service?