Virgin Media Outage Report in Nuneaton, Warwickshire, England
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The latest reports from users having issues in Nuneaton come from postal codes CV11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Coventry, Nuneaton, Hinckley and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Cathy Scott-Burt
(@CSBViolin) reported
from
Rugby, England
@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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👻🎃Tara but a spookier version🎃👻🏳️🌈🇮🇸🇮🇪
(@TheBluestStar) reported
from
Coventry, England
@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Andrew Markou
(@Andyfoodie) reported
from
Tamworth District, England
Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Jackalyn Hardy 💙
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charles
(@cdoolan78) reported
@virginmedia My contract was £33 as a new customer 2 yr ago in October and haven’t had any communication since the contract was up
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙷𝚒𝚕𝚕
(@cassyput) reported
@goldfigure @virginmedia As is their service very much what we can get away with. I wonder if they do pricing control tests to see which approach leads to higher returns & customer satisfaction? Doubt it. No one seems interested in the basics these days. Plus they're owned by Comcast who don't GaF.
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maria reiach
(@mariareiach) reported
@virginmedia 1/ Yes my husband spoke to Jessica on 6 April and she asked about how many times it was restarting and how long we had been a customer with no issues. She said we would be entitled to compensation and she would process everything. My husband got an email on 06 April telling him
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Lisa McArthur
(@lisamca3) reported
@virginmedia having issues with my wifi any time I make a video call from laptop signal keeps dropping. Called the number and sent a txt to fix it which didn’t work and now need to wait 24 hours before I can book an engineer!!! How can I work from home without WiFi connection??
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Neil Hutchinson
(@RealMUFCKitMan) reported
@BeckyEverson @SkyUK @virginmedia Always had VM, apart one stint with Sky, never again. Even Sky’s “super fast” is nowhere near what VM offer. I’ve got the Oomph package and Sky couldn’t come close. Can’t wait until the 1gig broadband comes to Teesside. 👍🏻
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Charles
(@cdoolan78) reported
@virginmedia I was on a new customer 1 2 year ago haven’t signed another contract and it went up to £54 when the contract ended last Oct and have checked all my emails there is nothing there about a price hike
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ilenia
(@librodipendente) reported
@virginmedia Hi, no replies from your bot on the text for the last 4 hours. On the phone, I had finally managed to get through to someone and the call was cut off. What can I do? Is there a customer authority/ombudsman I can report this to?
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SupaNic
(@ThatDivaNickz) reported
@virginmedia I was told to check daily for any changes after informing you of the issue weeks ago, even though its an issue in the area, waiting and out of patience 👀
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russell lehman
(@russelllehman2) reported
@FuLIMeTaLTaGs @virginmedia Sent me a new box without the controller at the same time telling me my old controller wouldn't work with the new box so would send a new controller in 2 weeks. It does work if you follow the UK based support staffs instructions, not the none UK based tech support. Had 2 for a mo
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Michelle Colbourne
(@mcolbourne) reported
@BeckyEverson @SkyUK @virginmedia If your virgin broadband is anything like mine that still won’t be possible! 😬 unfortunately they are the best of a really bad lot in my area!