Virgin Media Outage Report in Nuneaton, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Coventry, Rugby, Hinckley and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth |
Internet | |
| Coventry |
Internet | |
| Coventry |
TV | |
| Tamworth |
Wi-fi | |
| Coventry |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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stephenGvaughan
(@GvaughanStephen) reported
from
Bulkington, England
Garbage service from @virginmedia Trying to watch Virgin anywhere on my iPhone, tried 3 different browsers, all unsupported!!! Virgin nowhere would be a better description
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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$p
(@ameenp007) reported
@virginmedia hi virgin media, I'm not able to speak with home move department and you guys don't even have a email address for customer complaints? It take around 20+minutes to connect to your call centre and when call gets transfered to home move it gets disconnected.?
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Rob
(@IamRobKemp) reported
@virginmedia There’s a few errors on the guide, spelling mistakes incorrect programs being shown.
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Robin
(@rockydennis) reported
@virginmedia Yeah, I've checked that everything's using the right credentials and I've never changed them on this hub. I still can't connect on my pc, phone, or laptop.
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Gav Clavijo
(@velandia3) reported
@virginmedia Wireless conection. Been waiting for more than 20 min to speak with someone to help me,but no luck with you. Same problem since i signed that contract
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Tommy
(@Tommy61341131) reported
@virginmedia @virginmedia whats with all the internet outages? I’ve had no internet since last night and looked online to see this is a outage for others too, please resolve this issue fast
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John17
(@Yonzinho06) reported
@virginmedia I'm not running anymore fault tests I know it's an issue with your company doing "maintenance work" can u tell me when my Internet will be back on? M28
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Ben
(@BenMark_C) reported
@virginmedia My only option will be to write to you. The service is very poor.
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Micky Lyttle
(@micklyttle81) reported
Morning @virginmedia I have a relative desperately trying to contact the correct dept but getting passed around. Had the talk 1000 for years..just upgraded to top internet package.. call made to Thailand.. charged £185.. was removed from his account but not by him. Help please
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Tessa Bennett remembering Toddy and Kevin
(@littlemore20) reported
I seemed to lose my internet for about an hour and a 1/2. I spoke with a very patient bloke from @virginmedia and it seems that my laptop "has issues" as there`s not a problem at their end. Now I can get Twitter but not my e mails...
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Charlie Barton
(@CharlieBarton_) reported
@virginmedia can you help, I’m trying to cancel my service but there’s no way to do it online So I tried your chat bot and it disconnected from me after I put in my details. So I rang and was hung up on while on hold Anyone able to help me sort this?