Virgin Media Outage Report in Nuneaton, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Nuneaton, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Bedworth, and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
Wi-fi | 9 hours ago |
|
Coventry
|
TV | 11 days ago |
|
Tamworth
|
Internet | 24 days ago |
|
Bedworth
|
Internet | 27 days ago |
|
Tamworth
|
TV | 1 month ago |
|
Coventry
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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Jess Adams (@JessLeighA) reported from Ketteringham, Englandjesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandI just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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👻🎃Tara but a spookier version🎃👻🏳️🌈🇮🇸🇮🇪 (@TheBluestStar) reported from Coventry, England@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Alex Barker (@amancalledalex) reported from Coventry, England@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Pinkz (@pinkz_afc) reported from Coventry, England@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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Robin Johnson (@robintjohnson8) reported from Coventry, England@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Martin Scott (@mscotty0592) reported from Ketteringham, England@virginmedia Ordered the boxing and it’s not working
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Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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Andrew Markou (@Andyfoodie) reported from Tamworth District, EnglandHi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMe: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Robin Johnson (@robintjohnson8) reported from Coventry, England@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Jackalyn Hardy 💙 (@JackalynHardy) reported from Tamworth District, England@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Cathy Scott-Burt (@CSBViolin) reported from Rugby, England@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Hearn (@DanTHearn) reported@virginmedia Hi, is there an issue in RG4 (Reading?) The WiFi has been dropping out for the past 3 hours but your status page won't load.
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NonoTheCat (@nonothecatdiary) reported@virginmedia, seriously you are going to fix the broadband outage in my area by Aug 3?! That's a week!!!
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lexi ❀ (@implsvgrande) reported@virginmedia i’ve done that it says no problems
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lexi ❀ (@implsvgrande) reported@virginmedia ethernet appears to be working, just wifi that is it the problem.
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Tim Burdett (@LordUtley) reported@virginmedia Just spoken to several people at VM to get help with reducing costs and poss switching to Stream. Shocked by the unhelpful responses. Been a customer for over 20 years.I’m told no discounts other than a new contract - really? Stream - I give up!
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Scott Bennett - “Great Scott!” - Touring 2022/23 (@scottbcomedyuk) reported@virginmedia Yes. You compensated me for last month, said the problem would be resolved by July 14th. It hasn’t, so I need compensating for this month too. We are having to drive away from the area to make phone calls that don’t cut out. We need a time frame when this is to be resolved.
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Matt Jakob (@mattjakob) reported@virginmedia so far Ive spent over 2h and been transferred 3 times while trying to cancel my contract as Im moving abroad. You have the worst customer service ever
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Rob 3000 (@stroooonach) reported@virginmedia why is it so hard to talk to a human when I call you? Your automated phone system is the worst I have ever used. I hate hate hate calling you. I feel sorry for the people you hire as your system must piss every caller off
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Dr Jo Heaton (@microjology) reported@virginmedia Thanks for your reply- however, as already stated the service checker tool isn’t working
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Dundeevibe. (@DannyCussick) reported@virginmedia is it impossible too talk with a human being on your site or phone numbers. It's not the case when your trying to sell me deals though. The sooner someone comes for that crap modem the better.