Virgin Media Outage Report in Nuneaton, Warwickshire, England
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The latest reports from users having issues in Nuneaton come from postal codes CV11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nuneaton, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Hinckley, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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BA
(@BenAubury5) reported
from
Tamworth District, England
What a joke @virginmedia are. On the phone for 1hr 29mins just to cancel a phone contract. I ask them for an email address to make a complaint and they say they don't have one 🤣🤣 I will never be using this company again
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia That is the only solution every time it drops out!! It has just gone again!!
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Cooper
(@thesmurflord) reported
Getting through to speaking to a real person at @virginmedia feels like the goal of some sort of epic quest. I've never known a company put so many barriers in the way of getting through to "customer service".
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Inma Gordon
(@Iig29815Inma) reported
@virginmedia I just wished I have never ever joined you. The damage is already done to the brickwork of the front of my property. I will have to seek advice. I find your service appalling and just, if at all, in a few occasions may be good.
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Inma Gordon
(@Iig29815Inma) reported
@YVirginMediaBad I have just switched to Virgin Media. I previously had a telephone line and the box was neatly fixed on the wall. The extended cable on brickwork and drilling to my property is so bad, when it could have been fixed over the rendering, that I regret having joined
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Izzie d
(@ebushell8) reported
@virginmedia Rang 151 have ended up filing a complaint as I was hung up on. I wasn't offered the extra number to ring. Sorry for your loss but you must pay the 30 days notice... Very nice for my mum in her 80s who no longer needs the sports package as my dad died.
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Georgina
(@Georgin22424989) reported
@virginmedia sorry I’ve still not had a reply to my email that was sent over a week ago, I have actually sent two emails now. Feeling let down.
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Susan Spencer
(@suspence63) reported
@virginmedia We tried to cancel my MILs £6 per month mobile phone account when she entered a Hospice two days prior to her death in September 2022. We sent you a copy of her death cert in November. Why are you still sending letters to her chasing for money?
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Siobhan
(@Siobhan_83) reported
@virginmedia I’ve just been told we’ll have no Internet until 5th January because of an outage… are you joking?
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Name_cannot_be_blank 🕷🦦
(@paradise_lost11) reported
@virginmedia I'm trying to help my Grandmother cancel/amend her account. She is 90 yrs old and doesn't have the details. We are going around in circles and your phone line is closed/broken. Do you have a dedicated team to help?
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MikeW
(@mikewiow) reported
@virginmedia No! That is the problem: we sign in, then there is nowhere to click on…..maddening
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Wren
(@WORGANN) reported
@virginmedia No, will try this as it’s turned off again today and keeps saying no internet. Honestly, this is awful. Wish I’d stayed with my other provider!