Virgin Media Outage Report in Nuneaton, Warwickshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Nuneaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nuneaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Nuneaton, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Bedworth, and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
TV | 10 days ago |
|
Tamworth
|
Internet | 22 days ago |
|
Bedworth
|
Internet | 26 days ago |
|
Tamworth
|
TV | 1 month ago |
|
Coventry
|
Internet | 1 month ago |
|
Tamworth
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nuneaton, England
Latest outage, problems and issue reports in Nuneaton and nearby locations:
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ĐⱤ₳₲Ø₦฿ØⱤ₦ (@JJW_13) reported from Narborough, EnglandSo @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Jackalyn Hardy (@JackalynHardy) reported from Tamworth District, England@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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Ben hunter (@ben_velo79) reported from Kenilworth, England@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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philwebster (@littleanfield15) reported from Tamworth District, England@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Olivia Mason (@oliveemason) reported from Rugby, England@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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jason Hirons (@jasonpaulhirons) reported from Narborough, England@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Karl (@thekosfox) reported from Nuneaton, EnglandSo, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Olivia Mason (@oliveemason) reported from Rugby, England@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Ben hunter (@ben_velo79) reported from Kenilworth, England@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Steve Goodman (@stevegoodman) reported from Nuneaton, England@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Steve Goodman (@stevegoodman) reported from Nuneaton, England@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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martinoxley (@martinoxley) reported from Ketteringham, England@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Steve Goodman (@stevegoodman) reported from Nuneaton, England@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Emmie❤️🌹 (@EmmaOohLaLa) reported from Coventry, England@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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jason Hirons (@jasonpaulhirons) reported from Narborough, England@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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chris (@eurobob17) reported from Anstey, England@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Jez Sutton (@Jezsuttonuk) reported from Coventry, England@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Pemberton (@StevePem) reported@virginmedia the worst experience I’ve ever had! Got your email offering £75 for a referral thanks but I wouldn’t refer you for 7.5k!! Not even to an enemy!
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Gavin Tranter (@GavinTranter) reported@virginmedia I can be around them two times and i will have my support worker with me as well and the number that i got from you at 19.06 and the number was 0800 183 6403
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Imogen Rodgers (@jazzellelabelle) reported@virginmedia The service checker says there isn’t a local problem in the area. I do t think it’s my hub so perhaps it is another fault.
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James Godsall (@jamesgodsall) reported@virginmedia @SkySports Another weekend where I’m told I’ve reached the maximum 2 app logins but I know there is only 1 other login. Help!
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Robb Webb. Photographer. Radio Geek. G0URR. (@G0URR) reported@virginmedia This still isn’t sorted out. Promised call never happens. Log ins fail. All very disappointing
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upi shaw (@upishaw) reportedhaving major issues with setting up my on Virgin Media Account. Any one have any suggestions as Virgin Customer service is useless plus they hang up on you after you have been on hold for 60mins.
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Sharan Smit (@sharansmit1) reportedDay 2 and still no resolution @virginmedia what does it take to have your broadband box removed from my property considering we never had a contract set up with you and you continue to fail to act on your promise to have it removed #badcustomerservice
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dd82 (@paddybrown82) reported@virginmedia I still have no internet. All cables checked and connected new hub still doesn't work. I had an engineer appointment which you cancelled via text message. Charged full price for no service and been on hold for 45 mins. #virginRipoff #BTisbetter
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Tom (@TomsGoalPost) reported@virginmedia @BigIssue Horrific service on hold an hour then transferred to India and you refuse to solve the problem. I have never spoken to a ruder individual in my life. What sort of service is this @virginmedia ! My second box hasn't been working for 6 months! Appalling!
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Nigel Walsh 🙌🏻 (@nigelwalsh) reported@virginmedia Hey SB, Im not sure if you are trying to help or indeed just draw out the pain here. (Im partly kidding) Speaking to your colleague, Akash - he suggested moving the router.. But its attached to your cable.. I have connected a cable directly to it -