Virgin Media

Virgin Media Outage Report in Hinckley, Leicestershire, England

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The latest reports from users having issues in Hinckley come from postal codes LE10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinckley, Leicestershire, England 04/18/2024 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Rugby, Nuneaton and Hinckley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Internet
United KingdomCoventry Internet
United KingdomCoventry Total Blackout
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.

  • clarelfc Clare Moroney 🔗❤️🦁💍 (@clarelfc) reported from Coventry, England

    @virginmedia The same as they do every day.... crashes every hour... I don’t see a way that you can resolve this as when tests are run the signal etc comes up fine - this seems to be a regular thing having Googled it!

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke

  • JohnStuWilson John Wilson (@JohnStuWilson) reported from Coventry, England

    @virginmedia It’s an intermittent problem just with WiFi, no problem with connection into the house. Your app tells me my hub is too old.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.

  • JohnStuWilson John Wilson (@JohnStuWilson) reported from Coventry, England

    Hi @virginmedia, my broadband isn’t working, but when I call the automated message tells me to call later as you’re too busy. How do I get my issue raised and resolved?

  • SimeonHockley Simeon Hockley (@SimeonHockley) reported from Ketteringham, England

    Something rather awful about being on hold with @virginmedia! 2 hours and counting....

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.

  • Leiilzzz Leila. (@Leiilzzz) reported from Rugby, England

    @virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful

  • superdooperal Alison Livesey (@superdooperal) reported from Rugby, England

    @virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.

  • jakeyhill Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • NeilM_100 Neil Merritt (@NeilM_100) reported from Rugby, England

    @virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.

  • TheBluestStar VIKING IS MORTEN HARKET 🇮🇪🇮🇸🏳️‍🌈 (@TheBluestStar) reported from Coventry, England

    @MrKenShabby @virginmedia They're literally the worst

  • marieluc marie lucid (@marieluc) reported from Coventry, England

    @virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 7243emmab Emma Brice (@7243emmab) reported

    @virginmedia hi is there anyway I can get an appointment to fix a landline earlier than Wednesday? 2 elderly customers with no phone line which means there emergency pendants won’t work either?

  • JPatil77 jayant patil (@JPatil77) reported

    @virginmedia Yes it’s same issue & resolution engineer booked and complaint closed. In my opinion complaint should remain open till cause of problem is resolved which is broadband restored

  • dave_against DaveAgainst (@dave_against) reported

    I wish I could be streaming it as it’s my favourite show of the year. But having major issues getting my internet moved to my new place with @virginmedia

  • remichi Rembrandt Struyk (@remichi) reported

    @virginmedia without internet in SE10 on the Hub 3. Neighbour on Hub 2 has no problems. Did not touch hub. Did reset and turn on/off already. Please assist.

  • scottymeuk Scott Robertson (@scottymeuk) reported

    @glenwheeler @virginmedia They are not proving the service you are paying for though.

  • RobShepherd12 Ginge #3.5% (@RobShepherd12) reported

    @apsaps192304526 @virginmedia Get used to dropouts and excuses not to fix. We've had the same issues for over a year and they still have done nothing.

  • AlSpontaneous Rev. Aloysius Spontaneous (@AlSpontaneous) reported

    @virginmedia your service is rubbish, I'm switching to Sky

  • Nadeem74159629 Nadeem (@Nadeem74159629) reported

    @demonbaz666 @virginmedia Use super 4g Internet better than media crap

  • RobShepherd12 Ginge #3.5% (@RobShepherd12) reported

    @virginmedia I'm so sick and tired of your crappy service. All weekend random outages and now apparently our routers not powered on but it is. Dont expect full payment this month. Will be onto retention dept tmoz to cancel contract.

  • Zacerhy Zac (@Zacerhy) reported

    @virginmedia Just the connection, I still have wifi access but no internet, then it comes back around 1 min later. I've also found that I'm having similar issues with wired connections, randomly drops to 3 when I should be getting 100-250.