Virgin Media

Virgin Media Outage Report in Hinckley, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinckley, Leicestershire, England 01/02/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Rugby and Hinckley.

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City Problem Type Report Time
United KingdomNuneaton Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • blackmbn Brian Blackmore (@blackmbn) reported from Coventry, England

    Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

  • Ciaran_Beatty VOODOO 🇬🇧 (@Ciaran_Beatty) reported from Coventry, England

    @virginmedia internet has gone down again when will this be fixed ??

  • sean210367 sean anderson (@sean210367) reported from Hinckley, England

    @virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia help @YouTube not working via our tivo box😞

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer

  • WyantWyant 🦁Michael Wyant 🦁 (@WyantWyant) reported from Atherstone, England

    @virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her

  • goonerian22 Ian Duffy , (Goonerian) 🔴⚪ (@goonerian22) reported from Nuneaton, England

    Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia Nope got rid of virgin Problem solved

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!

  • toneconsultancy Priti Joshi (@toneconsultancy) reported from Oadby and Wigston, England

    @virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • tsbooth Mr Booth (@tsbooth) reported from Hinckley, England

    @virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • BeeDesigned Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • w12pjk Paul Kelleher (@w12pjk) reported

    @virginmedia @paultuxworth Same problem

  • Niks8_ Niks Fearon (@Niks8_) reported

    @virginmedia sort out the red button for **** sake!!! 🤬

  • doggsyRFC darren dibley (@doggsyRFC) reported

    @virginmedia How can you charge so much and NEVER got the sky sports red button to work? Thieving bas@&@ds

  • WBA_BBK21 Bradley John Hill (@WBA_BBK21) reported

    @virginmedia @DoodWBA I’m having the same issue, any danger getting this game on!!

  • __aarmstrong__ Ashley Armstrong (@__aarmstrong__) reported

    @virginmedia if you can’t see everyone tweeting about the red button not working you need to go to @Specsavers instead of asking what the issue is. Just fix it! #disappointment

  • stewilson1989 Ste Wilson (@stewilson1989) reported

    @SkySports red button/app is a joke, unable to watch the games that you're meant to be allowed to watch on @virginmedia ... sort your service out.

  • Sy081286 Sy (@Sy081286) reported

    @virginmedia I've tried looking for the manual network in my settings but cannot find anything

  • RaechelGeorge Raechel Evans (@RaechelGeorge) reported

    @themikehird @virginmedia Yes supposed to be able to get it but not, I’m having the same problem!

  • 3moreyears Whitey (@3moreyears) reported

    @OfficialQPRFAN @virginmedia Virgin media why does the red button game choice never work?

  • theCarbonite Carbonite (@theCarbonite) reported

    If there is one thing I absolutely WILL NOT STAND for when it comes to a company that provides me a service it's being LIED TO. @virginmedia claim that they sent me a "new" router - apparently new routers come with dings and scratches and connectivity issues! Who'd have thought.