Virgin Media Outage Report in Hinckley, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hinckley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Hinckley, Bedworth and Rugby.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
TV | ||
Total Blackout | ||
Wi-fi | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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Emma Jane Wylde (@EmmaJaneWylde) reported from Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
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Priti Joshi (@toneconsultancy) reported from Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Brian Blackmore (@blackmbn) reported from Coventry, England
Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.
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joseph langton (@jnlangton) reported from Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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georgia clarke (@geiiclarke) reported from Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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jon (@jonmac36) reported from Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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joseph langton (@jnlangton) reported from Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Diane Davies (@DiDav246) reported from Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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Kapil Chawla (@kchawla81) reported from Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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Sophy Ellis (@SEllisXD) reported from Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
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Sophy Ellis (@SEllisXD) reported from Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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Kapil Chawla (@kchawla81) reported from Coventry, England
@PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...
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Diane Davies (@DiDav246) reported from Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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Ian Duffy , (Goonerian) 🔴⚪ (@goonerian22) reported from Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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John Grant (@skyblue_boy) reported from Coventry, England
@djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.
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Mick Sharry Esq. (@Mylesahead) reported from Coventry, England
@virginmedia WiFi gone are you having problems ?
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sean anderson (@sean210367) reported from Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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georgia clarke (@geiiclarke) reported from Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Billy Patel (@b17yvw) reported from Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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McDad (@McDad19) reported
@virginmedia you're currently either blocking all connections to @awscloud or they're blocking VirginIPs as none of my services are connecting without a VPN. What is going on? We need answers this time - no more "we fixed it, sorry". I want an incident report.
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David Wilson (@DavidWi98141539) reported
@virginmedia are you going to fix your routing issues anytime soon
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The Keady witch 💙 (@katnav01) reported
Hi @virginmedia Homeschooling is hard enough without having to deal with constantly crap wifi signals. Sort it out please.
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Joanna (@Jo_cake) reported
@virginmedia Why, when it rains, does our wifi keep falling over? We struggle to work from home with this poor connection. It’s ridiculous and frustrating!
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jj 🪐 (@jamieleejamesss) reported
@virginmedia hi - is wifi down in the EH12 area? I can’t check on the app as its also not working
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Kat Jew (@kat_earp) reported
@virginmedia intermittent wifi issues again this morning. I have checked the status page, no issues, tried to call, and tried web chat. Can't seem to speak to a human. utterly fed up and seriously thinking about cancelling.
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Simon Lee (@smoon_lee) reported
@UK_Daniel_Card @virginmedia It seems a little strange, they've had huge fire and Virgin are having massive issues It's probably completely unrelated just a timing coincidence #VirginDown
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Dwightd (@dwightd6) reported
@virginmedia What is happening with you internet?? Terrible service.
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ailbal77💙🏴 (@ailbal77) reported
@virginmedia any news on why broadband isn't working G74 area? Your service satus page isn't working either
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J (@J41715717) reported
@virginmedia NE11 area broadband runs very slow, unable to access URLs or you services like Slack. Your checker says it is all ok but it is not. What to do?