Virgin Media

Virgin Media Outage Report in Hinckley, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinckley, Leicestershire, England 08/06/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Coventry, Rugby and Nuneaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomCoventry Wi-fi
United KingdomCoventry Wi-fi
United KingdomCoventry Wi-fi
United KingdomLeicester Wi-fi
United KingdomCoventry E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Coventry, England

    @virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless

  • thekosfox Karl (@thekosfox) reported from Nuneaton, England

    @virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.

  • Westyafcm ✌🏻 Ŵęśtŷ™⚽️🍺🎼❌ (@Westyafcm) reported from Hinckley, England

    @virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.

  • dperkins84 Daniel (@dperkins84) reported from Coventry, England

    @virginmedia I don’t get signal in 2 of the bedrooms upstairs.

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months

  • thekosfox Karl (@thekosfox) reported from Nuneaton, England

    @virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.

  • thekosfox Karl (@thekosfox) reported from Nuneaton, England

    So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia your WiFi is dog shit

  • thekosfox Karl (@thekosfox) reported from Nuneaton, England

    @virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!

  • SmithAdam75 Adam Smith (@SmithAdam75) reported from Rugby, England

    @virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.

  • dperkins84 Daniel (@dperkins84) reported from Coventry, England

    @virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be

  • zcobb Stephen "Coventry" Cobb (@zcobb) reported from Coventry, England

    @virginmedia The service has dropped out several times and is out now. There are no reported outages for our post code and when I run your test it finds no fault. I’m resting on a wired Ethernet connection so it’s not the WiFi.

  • GvaughanStephen stephenGvaughan (@GvaughanStephen) reported from Bulkington, England

    Garbage service from @virginmedia Trying to watch Virgin anywhere on my iPhone, tried 3 different browsers, all unsupported!!! Virgin nowhere would be a better description

  • bbi787 Kevin Mc (@bbi787) reported from Hinckley, England

    @virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia my 3G is 100 times better than your crap WiFi

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..

  • KirstR92 Kirsty Rudd (@KirstR92) reported from Nuneaton, England

    @virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IdleMancer IdleMancer (@IdleMancer) reported

    @virginmedia I've not had broadband all day and now the services portal is saying an estimated fix time of 11:06pm TOMORROW. What is this shambles. I work from home and so two days impacted now. Can you give any update besides what your shocking services portal gives?

  • iamdjadk DJ A D K (@iamdjadk) reported

    @virginmedia why is it so hard to get hold of your customer service?

  • l3wisca1 lewis (@l3wisca1) reported

    @virginmedia fix ur stuff. Internet is out once again and we have to wait 3 days for it to be fixed……

  • Baker9Robin robin baker (@Baker9Robin) reported

    @virginmedia has anyone else had trouble with contacting virgin media by email as been told the credit department don’t have any phones to answer. Need to speak to them because they have screwed up my credit score when I left them. Emailed about 30 days ago??

  • JaneLewandowski Jane Lewandowski (@JaneLewandowski) reported

    @virginmedia I am trying to contact bereavement support 08009522302 and it says office shut- what time are they open it is currently 1104? Many thanks

  • justgettingbyx katie (@justgettingbyx) reported

    @virginmedia I was given false info leading up to signing a new 24 month contract. Now the cooling off period has passed I have been informed by my latest bill that what I was told has not been honoured. I raised it with webchat team who put me in contact with complaints team - the rude agent

  • justgettingbyx katie (@justgettingbyx) reported

    @virginmedia After I raised a formal complaint using the form on your website, along with my initial complaint it has just been ignored. They ended the email with “please consent that you’re happy to close this complaint” though no resolution has been offered.

  • IdleMancer IdleMancer (@IdleMancer) reported

    @virginmedia I've not had broadband all day and now the services portal is saying an estimated fix time of 11:06pm TOMORROW. What is this shambles. I work from home and so two days impacted now. Can you give any update besides what your shocking services portal gives?

  • mrswoodwoose Kay Thomas (@mrswoodwoose) reported

    @virginmedia Still intermittent issues. Been ongoing for too long

  • justgettingbyx katie (@justgettingbyx) reported

    @virginmedia The telephone agent who I’m talking about called me about a complaint I had, the initial complaint has not been dealt with because he wouldn’t listen to me and hung up on me after being extremely unprofessional, I got the same email asking me to consent to close the ticket.