Virgin Media

Virgin Media Outage Report in Hinckley, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinckley, Leicestershire, England 09/16/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Hinckley, Bedworth and Rugby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNuneaton Wi-fi
United KingdomNuneaton Wi-fi
United KingdomLeicester TV
United KingdomLeicester Total Blackout
United KingdomLeicester Wi-fi
United KingdomLeicester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia help @YouTube not working via our tivo box😞

  • EmmaJaneWylde Emma Jane Wylde (@EmmaJaneWylde) reported from Coventry, England

    @Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.

  • toneconsultancy Priti Joshi (@toneconsultancy) reported from Oadby and Wigston, England

    @virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy

  • blackmbn Brian Blackmore (@blackmbn) reported from Coventry, England

    Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia Nope got rid of virgin Problem solved

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved

  • kchawla81 Kapil Chawla (@kchawla81) reported from Coventry, England

    @fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom

  • SEllisXD Sophy Ellis (@SEllisXD) reported from Coventry, England

    @virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?

  • SEllisXD Sophy Ellis (@SEllisXD) reported from Coventry, England

    @virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow

  • kchawla81 Kapil Chawla (@kchawla81) reported from Coventry, England

    @PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved

  • goonerian22 Ian Duffy , (Goonerian) 🔴⚪ (@goonerian22) reported from Nuneaton, England

    Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!

  • skyblue_boy John Grant (@skyblue_boy) reported from Coventry, England

    @djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.

  • Mylesahead Mick Sharry Esq. (@Mylesahead) reported from Coventry, England

    @virginmedia WiFi gone are you having problems ?

  • sean210367 sean anderson (@sean210367) reported from Hinckley, England

    @virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • b17yvw Billy Patel (@b17yvw) reported from Birstall, England

    @virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • McDad19 McDad (@McDad19) reported

    @virginmedia you're currently either blocking all connections to @awscloud or they're blocking VirginIPs as none of my services are connecting without a VPN. What is going on? We need answers this time - no more "we fixed it, sorry". I want an incident report.

  • DavidWi98141539 David Wilson (@DavidWi98141539) reported

    @virginmedia are you going to fix your routing issues anytime soon

  • katnav01 The Keady witch 💙 (@katnav01) reported

    Hi @virginmedia Homeschooling is hard enough without having to deal with constantly crap wifi signals. Sort it out please.

  • Jo_cake Joanna (@Jo_cake) reported

    @virginmedia Why, when it rains, does our wifi keep falling over? We struggle to work from home with this poor connection. It’s ridiculous and frustrating!

  • jamieleejamesss jj 🪐 (@jamieleejamesss) reported

    @virginmedia hi - is wifi down in the EH12 area? I can’t check on the app as its also not working

  • kat_earp Kat Jew (@kat_earp) reported

    @virginmedia intermittent wifi issues again this morning. I have checked the status page, no issues, tried to call, and tried web chat. Can't seem to speak to a human. utterly fed up and seriously thinking about cancelling.

  • smoon_lee Simon Lee (@smoon_lee) reported

    @UK_Daniel_Card @virginmedia It seems a little strange, they've had huge fire and Virgin are having massive issues It's probably completely unrelated just a timing coincidence #VirginDown

  • dwightd6 Dwightd (@dwightd6) reported

    @virginmedia What is happening with you internet?? Terrible service.

  • ailbal77 ailbal77💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ailbal77) reported

    @virginmedia any news on why broadband isn't working G74 area? Your service satus page isn't working either

  • J41715717 J (@J41715717) reported

    @virginmedia NE11 area broadband runs very slow, unable to access URLs or you services like Slack. Your checker says it is all ok but it is not. What to do?