Virgin Media Outage Report in Hinckley, Leicestershire, England
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The latest reports from users having issues in Hinckley come from postal codes LE10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Hinckley, Nuneaton, Bedworth and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Coventry |
Total Blackout | |
| Hinckley |
TV | |
| Coventry |
TV |
Community Discussion
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Virgin Media Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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Brian Blackmore
(@blackmbn) reported
from
Coventry, England
Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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VOODOO 🇬🇧
(@Ciaran_Beatty) reported
from
Coventry, England
@virginmedia internet has gone down again when will this be fixed ??
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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Mr Booth
(@tsbooth) reported
from
Hinckley, England
@virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Phillips
(@Ellpeegram) reported
@virginmedia For Christ sake!!!!! I do not have a means to call anybody, I do not have any other phone 📱…. Can@you please have someone call me, or you DM me with how you can help me. I have not had a phone since Thursday ..I can only@be reached on WhatsApp
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Yve Clark
(@YveClark) reported
@virginmedia What can I say? The definition of madness is to continue doing the same thing and expect a different result. THAT DOESN'T WORK
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Tim Clark
(@granitetsc) reported
@virginmedia hi is there an issue with WiFi in KT20 area ? I seem to have lost connectivity in the last hour or so….. thanks Tim
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Mo
(@50sEKBOY) reported
@virginmedia bandwidth on smartphone keeps defaulting to 5.0 from 2.4. 5.0 speed this morning doesn't get above 15 but 2.4 runs at 80, so I want latter. But many times this morning I've found automatically defaulted to very slow 5.0. Comments/Advice appreciated. #virginmedia
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John Lawrence
(@Jayemel68) reported
@virginmedia I am. I have gone through security checks with my las payment amount, last payment date and sort code. You then verified I am who I am but cant change the online login.
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Angie Maguire
(@prettypigeon88) reported
@virginmedia hi is the internet down in the kilbarrack Dublin 5 area. No internet for the last 40 mins
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Vin Khokhrai
(@vkhokhrai) reported
@virginmedia I just keep having the same conversations with every agent with no luck. I am paying for a service that is not really working for me. I would appreciate if you can get someone over to rectify the issues for me! 2/2
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chloe bailey
(@chloelizbailey) reported
@virginmedia That said there was no issues but agreed I had no internet…. Not that helpful. Can someone look into this please as I pay for a high speed wired internet connection which right now I am not getting
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Tim Clark
(@granitetsc) reported
@virginmedia hi is there a WiFi problem in KT20 area please - having real problems working from home today ? seems to be unavailable - thanks Tim
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Ois#8n U¥*2bh Eachach
(@UibhEachach) reported
@virginmedia It's not working properly. Have tried all suggestions found on website. It needs to be replaced. If someone in customer care could answer the phone they could sort it out.