Virgin Media

Virgin Media Outage Report in Hinckley, Leicestershire, England

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The latest reports from users having issues in Hinckley come from postal codes LE10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinckley, Leicestershire, England 11/18/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coventry, Nuneaton and Rugby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomHinckley TV
United KingdomLeicester TV
United KingdomCoventry Internet
United KingdomCoventry Internet
United KingdomCoventry Internet

Community Discussion

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Virgin Media Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • jakeyhill Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.

  • NeilM_100 Neil Merritt (@NeilM_100) reported from Rugby, England

    @virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.

  • TheBluestStar VIKING IS MORTEN HARKET 🇮🇪🇮🇸🏳️‍🌈 (@TheBluestStar) reported from Coventry, England

    @MrKenShabby @virginmedia They're literally the worst

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.

  • SimeonHockley Simeon Hockley (@SimeonHockley) reported from Ketteringham, England

    Something rather awful about being on hold with @virginmedia! 2 hours and counting....

  • marieluc marie lucid (@marieluc) reported from Coventry, England

    @virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.

  • Leiilzzz Leila. (@Leiilzzz) reported from Rugby, England

    @virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.

  • JohnStuWilson John Wilson (@JohnStuWilson) reported from Coventry, England

    @virginmedia It’s an intermittent problem just with WiFi, no problem with connection into the house. Your app tells me my hub is too old.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.

  • superdooperal Alison Livesey (@superdooperal) reported from Rugby, England

    @virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.

  • clarelfc Clare Moroney 🔗❤️🦁💍 (@clarelfc) reported from Coventry, England

    @virginmedia The same as they do every day.... crashes every hour... I don’t see a way that you can resolve this as when tests are run the signal etc comes up fine - this seems to be a regular thing having Googled it!

  • JohnStuWilson John Wilson (@JohnStuWilson) reported from Coventry, England

    Hi @virginmedia, my broadband isn’t working, but when I call the automated message tells me to call later as you’re too busy. How do I get my issue raised and resolved?

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tcfioftfic tcfi (@tcfioftfic) reported

    @virginmedia Your phone message states everything will be back to normal by 9.50am, today, tomorrow? This keeps happening and to add insult the message says Virgin are improving their service, where? tcfioftfic

  • KirstenHawley1 Kirsten Hawley (@KirstenHawley1) reported

    @virginmedia @virginhelp leaving me without internet for 5 days as that is the earliest you can get an engineer out and you call this service? I'm paying for a service which I will not be able to use? What a joke!

  • HysteriaHD TOMMY-T (@HysteriaHD) reported

    @Symonator @virginmedia I genuinely have never heard a positive feedback from a customer of theirs. Scary. FWIW BT don't ever throttle I believe. I have had low latency, reliable internet from them for 6 or 7 years now.

  • raggedyrebel 🔥 ⲧⲏⲉ ⲓⲛⲉ⳨⳨ⲇⲃⳑⲉ ⲥⲏⲉ⳽⳽ ⲣⲓⲉⲥⲉ ! (@raggedyrebel) reported

    @virginmedia No & we've been given multiple different dates as to when it started. Our issues only began when you fitted the new line & messed up the wires. There's still a hole in the side of our house too!

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 (@JohnnyDude1983) reported

    @virginmedia Hey. Do you have any plans to resolve the congestion on your network with people working from home during lockdown 🤔. My multi-room V6 box is running slow through your WiFi extenders on the Internet 🙁. Loading the apps is slow. Aswell as loading my shows for my recordings.

  • swansmatt ( ▀ ͜͞ʖ▀) (@swansmatt) reported

    @Gucci_Grimes Mines the same pretty much, in my experience it’s actually worse at different parts of the day too, normally early in the morning or late in the evening it’s far more unstable. At least it’s more solid than Virgin Media I guess

  • csnedden Christopher Snedden-Murdoch 🍀 (@csnedden) reported

    @virginmedia She's had boosters in the past witch did not help..

  • MartinStevens3D Martin Stevens (@MartinStevens3D) reported

    @virginmedia Pixellation. Small boxes on the screen, changing in shape and size. I know how to fix it. Switch from Tivo to V6

  • idrewdoughnut Andrew Molodoi (@idrewdoughnut) reported

    @virginmedia it doesn't work on desktop browser, and on mobile it doesn't let me type my name

  • snapandchat2018 Snapandchat (@snapandchat2018) reported

    @MHswans @virginmedia I get them all the time in work. You will know if it is a fraudster by before doing anything just tell them they phoned a hospital at which point they will hang up.