Virgin Media Outage Report in Hinckley, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hinckley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Bedworth and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
What’s happened to the Sky Sports Red Button service @virginmedia ? Not working
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Diane Davies
(@DiDav246) reported
from
Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Brian Blackmore
(@blackmbn) reported
from
Coventry, England
Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
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Emma Jane Wylde
(@EmmaJaneWylde) reported
from
Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia WiFi gone are you having problems ?
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...
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John Grant
(@skyblue_boy) reported
from
Coventry, England
@djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LFCandPROUD
(@benno86222551) reported
@virginmedia And whilst this is ongoing I shall be regularly replying and posting to this account as a proof of issues to take it further , the device is not good enough, not giving value for money and certainly not acceptable
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Sally Jackson
(@SallyJackson_81) reported
@virginmedia 2weeks after your price increase notification of £180 a yr on my bill to ensure “the quality of service you expect” and..all my services r down again. 😡 so I guess ‘rubbish’ is the quality of service I should expect in return for my extra ££ then?
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Dodgyfoo4
(@dodgyfoo4) reported
@Snagsagain16bit @Scotcraig833 @virginmedia I'm £80pm for Sky. That's my landline, fibre max Internet, signature tv package, sky q multi room (1x box) which isn't to bad as I'd be £40 alone for high speed fibre anywhere else.
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Luke
(@lukemc2701) reported
@virginmedia So you’re telling me your super duper broadband needs to be wired to a TV less than 2 foot away? This issue is now happening all over the house, are we supposed to run wires all through the house? AND you’re putting my bill up?! Madness
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LFCandPROUD
(@benno86222551) reported
@virginmedia And whilst this is ongoing I shall be regularly replying and posting to this account as a proof of issues to take it further , the service I am paying extortionate amounts for is not good enough, not giving value for money and certainly not acceptable
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JAYAMI JOESTAR 🏂
(@xJAYAMI) reported
Sucks not being able to stream since upload speeds are unstable, love you @virginmedia!
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stephen cole #Socialist #BLM #Disability #Equality
(@stevethesmiths) reported
@virginmedia why can’t I call live chat? I am having problems with WhatsApp and can’t phone because line doesn’t work. You make it very difficult to talk to a human being.
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Theresa
(@TheresaIsSleepy) reported
@littleroshroom @virginmedia That’s awful! I’m so sorry to hear. We switched to hyperoptic at our last move. So much better - hope they fix
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Sahil Radia
(@MajorRadia) reported
@virginmedia @virginmedia How can it be reported as an outage in our area? It’s not a hub issue that happened to impact everyone in our community on the same day.
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Jennifer
(@MrsTurtleR) reported
@virginmedia Still not working.