Virgin Media

Virgin Media Outage Report in Hinckley, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinckley, Leicestershire, England 10/08/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Rugby, Hinckley and Bedworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNuneaton TV
United KingdomLeicester Phone
United KingdomCoventry Internet
United KingdomCoventry Internet
United KingdomRugby TV
United KingdomCoventry Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!

  • howarth96 Alexander Howarth (@howarth96) reported from Keresley, England

    @virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

  • cMsUnited cMsUnited (@cMsUnited) reported from Rugby, England

    @virginmedia So, this mistake has been resolved very quickly by someone via virgin app this morning. Credit where credit is due. They apologised, applied a rolling credit to the account to cover the monthly cost, and refunded the postage and installation charges. Let's hope this fix works

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    back on the phone to #virginmedia help

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢

  • stayawakv maya (@stayawakv) reported from Coventry, England

    Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!

  • x_graciee 🏳️‍🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿 (@x_graciee) reported from Bedworth, England

    @AdwFifa @virginmedia yup. box keeps flashing the green WiFi symbol, piece of ****😩

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia FIX YOUR INTERNET. I have never had this many issues with any other internet provider. The internet is fast... but my god does it drop at the slightest nudge.

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!

  • WanaGlasgowKiss ƙąʂɧɱყɠơƖɖ (@WanaGlasgowKiss) reported from Coventry, England

    @mkethechange @virginmedia That sucks Im with @SkyUK it is pretty consistent.

  • mylescheshire Myles Cheshire (@mylescheshire) reported from Bedworth, England

    Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia

  • x_graciee 🏳️‍🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿 (@x_graciee) reported from Bedworth, England

    virgin media need to fix their wifi. absolute shite! of course it’d go down in the middle of the night when nobody can help 🙃😴 @virginmedia

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.

  • rcw1969 richard wilson (@rcw1969) reported from Rugby, England

    So @virginmedia only run tech support during office hours!!! So no internet for 15hours at weekends!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenHumphri12 Darren Humphries (@DarrenHumphri12) reported

    @virginmedia The games will be over by the time its resolved on the Red button . #ex customer.

  • thinkingdrinks The Thinking Drinkers On Tour (@thinkingdrinks) reported

    @SkyHelpTeam think it may be @virginmedia issue

  • saifu2_ saifu (@saifu2_) reported

    Broadband not working but when I check the service checker, everything seems to be fine in my area? What’s going on @virginmedia

  • GoonerBadger Mark Baker (@GoonerBadger) reported

    @virginmedia is Wi-Fi down in the PE7 area? Says it’s on but nothing works on wi fi.

  • minkril Minkril (@minkril) reported

    @virginmedia @VirginMediaCorp Absolutely disgusting corporation disrespectful to their loyal customers of many years. Terrible customer service. They lie about their service and promise you speeds they can’t provide I am on the m500 plan and receive 80mbps with a wifi booster!

  • BtwMatty Matty (@BtwMatty) reported

    @virginmedia IY(Virgin Support) said that they would get me in for a chat and send details to the resource and planning team. We haven’t got anything sorted yet but the area is virgin media ready cause the new houses next to the street have it

  • toffeegirl38 AR (@toffeegirl38) reported

    @virginmedia I have followed your advice&according to Virgin I have been mis sold a phone by the agent. I am due call back tomorrow after being on the phone for 1 hr 11 minutes,raised a complaint which will be followed by legal advice, being a customer for well over 5 years am shocked.

  • AlphonsoDelard Nige Jones (@AlphonsoDelard) reported

    @virginmedia Nope. But I'm not the only one having issues this week. Just this channel. Switched to BT Sport 2. But really shouldn't have to do that.

  • felicit55587165 felicity thompson (@felicit55587165) reported

    @virginmedia This has been happening for approximately the last 2 months and has got progressively worse as time has gone on. My husband is also a virgin mobile customer and the same has happened to his phone.

  • Jane2005 Jane2005 (@Jane2005) reported

    @virginmedia @minkril Should we knock the walls down do you think? Unless you live in a castle keep it should be fine.