Virgin Media Outage Report in Hinckley, Leicestershire, England
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The latest reports from users having issues in Hinckley come from postal codes LE10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Hinckley, Leicester, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Hinckley |
Internet | |
| Hinckley |
TV | |
| Coventry |
Wi-fi | |
| Leicester |
Internet | |
| Nuneaton |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke
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Alison Livesey
(@superdooperal) reported
from
Rugby, England
@virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.
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John Wilson
(@JohnStuWilson) reported
from
Coventry, England
Hi @virginmedia, my broadband isn’t working, but when I call the automated message tells me to call later as you’re too busy. How do I get my issue raised and resolved?
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Simeon Hockley
(@SimeonHockley) reported
from
Ketteringham, England
Something rather awful about being on hold with @virginmedia! 2 hours and counting....
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Phill Russell
(@whitepuggy) reported
from
Nuneaton, England
Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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marie lucid
(@marieluc) reported
from
Coventry, England
@virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks
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Neil Merritt
(@NeilM_100) reported
from
Rugby, England
@virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.
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VIKING IS MORTEN HARKET 🇮🇪🇮🇸🏳️🌈
(@TheBluestStar) reported
from
Coventry, England
@MrKenShabby @virginmedia They're literally the worst
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.
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John Wilson
(@JohnStuWilson) reported
from
Coventry, England
@virginmedia It’s an intermittent problem just with WiFi, no problem with connection into the house. Your app tells me my hub is too old.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oro Jackson
(@darkkingraylee) reported
Internet down For me so I’m missing the game, virgin media can suck their mums
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Bearded Helmet 🏴
(@BeardedHelmet) reported
Anyone else having **** internet from @virginmedia last few days have been like dial up!
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Amanda Oliva
(@AmandaOliva61) reported
Absolutely crap service from Virgin Media over Christmas/new year, wi fi, tv and mobile. Word to the wise, don’t put all your eggs in one basket!
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M
(@mp8_23) reported
@virginmedia it can't take over a month for someone to call me. Been passed from pillar to post. I made it clear if my number can't be transferred, I'd rather stay with BT. You said yes no problem it will be done. You lie to people in order to get a deal
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Alice Lia Maro
(@slimelia) reported
finally found my virgin media login so i can have WiFi at tube stations
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Louie Evans
(@mrlouieevans) reported
Just haggled Virgin media down from their standard prices, which means one bill won’t be going up this year. Don’t leave yourself on rolling contracts, these companies will always offer less.
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Kathryn jones
(@Kajones80) reported
@virginmedia had no phone since the 21st December second engineer came out yesterday and replaced my hub with one that didn’t work. No one at your call centre will help me and I have 3 teenagers one who is about to start he’s GCSEs who have to homeschool this week with no wifi
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Ailee Baxter
(@AileeBaxter) reported
@virginmedia my 84 year old mum’s phone not working - no engineers until Tuesday! Vulnerable and alone - no emergency calls???
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Philip Godfrey
(@Fliposteo) reported
@penfold1912 @virginmedia Just out of interest did you ever resolve this? I have #virginmedia broadband and it doesn’t let me see the full Netflix content. No resolution yet and I think easiest to just leave virgin when my contract ends.
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Vicky Mansour
(@Vicky_Mansour) reported
@virginmedia any idea why Ncis New Orleans isn’t series linking properly - the series link is set up but it’s not adding the show to my planned recordings? Please help!! Can’t miss this show!