Virgin Media outages and service status in Hinckley, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hinckley, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 8, 1:03 PM GMT+1.
- Internet (56%)
- E-mail (22%)
- Wi-fi (11%)
- TV (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hinckley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hinckley, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coventry, Bedworth, and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 6 days ago |
|
Coventry
|
Wi-fi | 11 days ago |
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Leicester
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB (@JamesMartinTVR) reported from Hinckley, England@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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Shay (@organised) reported from Coventry, EnglandStayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
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Pinkz (@pinkz_afc) reported from Coventry, England@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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Chris Roberts (@LittleTed84) reported from Hinckley, England@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Clare Moroney 🔗❤️🦁💍 (@clarelfc) reported from Coventry, England@virginmedia The same as they do every day.... crashes every hour... I don’t see a way that you can resolve this as when tests are run the signal etc comes up fine - this seems to be a regular thing having Googled it!
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chris (@Covlad459811) reported from Coventry, England@Wozza5882 @virginmedia Not working for me me either
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LB Photography (@PhotoLeaB16) reported from Nuneaton, England@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
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Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, EnglandQuite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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marie lucid (@marieluc) reported from Coventry, England@virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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LB Photography (@PhotoLeaB16) reported from Nuneaton, England@devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.
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paul rose (@paulrose222) reported from Braunstone, EnglandHeads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Jamie Merritt (@1merritt79) reported from Rugby, England@virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!
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Cathy Scott-Burt (@CSBViolin) reported from Rugby, England@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, EnglandFINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened
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Pat Ryan (@b1gpat) reported from Nuneaton, England@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Fazal Rehman (@breadf2man) reported from Thurmaston, EnglandBroadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Clare Moroney 🔗❤️🦁💍 (@clarelfc) reported from Coventry, England@gooner_mp @virginmedia Same here every hour it goes down and crashes my teams calls and work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ANDY YATES (@ANDYPVFC) reported@virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.
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Ian Dodds (@Do08dds) reported@virginmedia app not working yet again! Cheers for another ruined evening
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Addy (@iadnan9) reported@roisinecarr @virginmedia @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste
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Alan Roberts (@AlanRob68902430) reported@EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and
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Reformed Prisoner (@formerprisoner_) reported@virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.
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Hank (@Hank83416250473) reported@TrapitJon @virginmedia Shocking mste, been down since Friday, got a fix time and date of tomorrow at 4pm
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Jonny Rep (@TrapitJon) reported@Hank83416250473 @virginmedia Always go here to report it myself. It’ll usually tell you if there’s an issue in your area and when it’s likely to be fixed
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Becca Jane (@BeccaJane182124) reported@virginmedia not impressed with customer service! As a loyal customer for over 5 years I was looking to upgrade to the sports package with Netflix and WiFi. I was refused the £52.99 deal as that is “only for new customers”. I was told I would need to pay £130 for the same deal!
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Buzz (@dombuz) reportedSo, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.
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Lynne Marshall (@benalblogger) reported@virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority